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Level Sleep is an all-foam mattress that features proprietary TriSupport technology that supports the spine using zoned support. The shoulders and hips are relieved of pressure, while the spine is supported by firmer foam. This is ideal for side and back sleepers with back pain and those that are concerned about posture. With data from an independent single-blind medical sleep study, Level Sleep significantly helps lead to more undisturbed sleep.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Level in this match up!
See Our Full Review of Level
Shopping for a new mattress is hard, which is why finding a brand with good customer satisfaction is a great starting point to finding if a mattress will work for you. Customers are very happy with these mattresses versus others. Do some more research below to figure out if one of these mattresses are right for you.
These mattresses offer some of the deepest support available today. Having a supportive mattress doesn't necessarily mean it is super firm, their mattresses focus on supporting the spine, hips, and shoulders.
Edge support is how well a mattress supports sleepers on the sides of the mattress, and these mattresses are very supportive. If you like roll towards the side of your mattress, these mattresses will give you an even feel that is not much different from the center.
Bowling Ball & Density Tests
Bowling ball and density tests are popular ways of measuring supportiveness in mattresses. These mattresses are measured as having excellent, even support throughout the mattress. This type of even support is essential to support shoulders, hips, and backs. You'll be supported by these mattresses.
Like all technology, we as customers want products that will last. That said, it can be difficult to know where to find the lasting quality through all the noise of Internet shopping. Even major appliances like ranges and refrigerators aren't lasting as long as they used to. However, all that said, the data shows that these mattresses are highly durable versus the competition. They should last at least 7 - 12 years based on normal wear and tear for most sleepers. Also, with a generous trial policy, if you felt like things weren't working after a short period, you could get a refund.
Get an Instant Discount for Level: $225 Off Mattresses - Code SLUMBER225
Input from customers is a powerful way to focus your list of potential mattresses to buy. These mattresses have some great reviews by sleepers, but there were a few folks that complained. Found below are customer reviews and more specific information on the feel -- study more to see if one of these works for your body!
Offering support is extremely important to the general feel of the mattress and whether it helps align the spine. Most folks find these mattresses supporting them well while they sleep. So, you should rest easy with these mattresses supporting your back.
Most sleepers are satisfied with the edge support of these mattresses. This means that you can be comfortable sitting on the side of the bed and the mattress will feel supportive.
Bowling Ball & Density Tests
It's popular to test support by resting a bowling ball on the top of your mattress. These mattresses have good consistency in the feel of their surface layers, which is is a good selling point of this brand.
These mattresses are very competitive when it comes to durability. For buyers looking for mattress, finding one that has good durability can mean years of additional sleep. while one that degrades fast can mean unhappiness and money lost. These mattresses will last 7 - 12 years, which is a good lifetime for mattresses today. Those that use their mattresses more than average or have larger builds may experience a slight decrease in longevity.
I had a bad shot mattress. I replaced with the tri support and have slept much better from night one. The mid support area is a little to close to the head for my baby. I have a twin. My abdominal part of my body is a litttle longer than normal and my legs area little short. I would have bought the longer and wider one but don,t have thes space.View More Reviews
The TrSupport Mattress is great! We wake up without back pain. It's just the right firmness and it's really fun to sleep on; raise your head, raise your feet and use the wave to relax awhile before sleeping. Thanks to the technology team for the development of Level Sleep mattress bed. This mattress is made with high grade materials and will last a long time. We may go back and buy the mattress TriSupport Topper for days we want a change of pace to pamper ourselves. We recommend this bed to anyone who wants to Sleep Happy. Thank you.
I really love this mattress, it is very supportive in all the right places. The staff are very helpful.
For years I have had to put a wad of socks under the middle of my back to give me the support I needed to lay on my back. With this mattress I no longer need to do that. I also had issues laying on my left side putting pressure on my hip and making it feel out of joint the next day. With this mattress I have a lot less of that issue as well. I am very pleased with the purchase.
We started sleeping on our luxe mattress 2 weeks ago and couldn't be happier! We previously had a different brand foam style mattress that cost quite a bit more and we are much happier with the Level Sleep product! Thank you JJ and Zach for the awesome service!
We upgraded to a king after having a queen, and couldn’t be happier! This mattress provides amazing back support! I had just gotten shoulder surgery, and as a side sleeper needed something super comfortable for my back - no pain, and love may be converted to back sleeping!
I love this mattress aND the pillow. I feel so much better in the morning when I get up. My neck is happy, my bow back is ready for the day. Three different firmness on the mattress support the different part of the spine. And the design of the pillow fits so well with the mattress. I'm recommending this brand to all of my patients now. And Zach, the sale's rep. he was o thorough, kind, step by step and he answered every single question that I had. (I ask lots of questions... :) so thank you. and I will reach out to Zach sometime next week to sign up the health professionals program for the clinic as well.
Thank you very much for your donation to my sleep following the loss of my home in the Sonoma Fires. I am grateful for your charity. The mattress has been great to sleep on. it was very easy to “install”! thanks again Isa Jacoby firstname.lastname@example.org
LOVE LOVE LOVE this mattress!!! Bought this for a new home in Prescott Arizona and couldn't be more ecstatic!!! Going to buy toppers for all others beds!!!
I have a very sensitive back and I cannot believe that the first night I slept on this mattress I had the best night sleep. It’s seriously the most comfortable mattress I’ve ever slept on! Thank you so much!
Thank you so much for your gift of support both emotional and physically. We are rebuilding our lives after the fire. Having a safe, comforting place to sleep at night has made a huge difference in our healing. Your team took such great care, showed so much kindness, and the mattress has actually helped with a lot of back pain that we were both experiencing previously. Much gratitude! Happy Thanksgiving, we are grateful to you! Kalika and Sean
the mattress isn’t much softer than i expected - but my back ache has gone and we have a restful nights sleep
This is the best mattress I have ever slept on!! Having lost everything in the recent Sonoma County Wildfires, we are so appreciative that you were able to help us. Thank you!
We are one of the many fire victims that assisted in getting a mattress. I can't say enough how much of a relief it was to have one less thing to worry about. Zach was the team member who helped me with our transaction and made everything even that much easier. They are super responsive, personable, and legitimately care about you as a person. The mattress itself is great. Provides support and is just right in firmness. You can't feel someone getting out of bed or rolling over at night wich also allows for the best possible sleep. Having a lot of sleepless nights, this was a very pleasant surprise. THANK YOU LEVEL SLEEP and thank you Zach. Very grateful.
Level Sleep was an incredibly thoughtful and most generous company to donate an amazing mattress for our son after the Northern California fire. We will certainly pass on the wonderful spirit of this company as well as the amazing products they develop at this local company. Thanks Level Sleep! Liz Takano
We have had our Level Sleep mattress now for one week and so far so good. It did take some nights (3) to get used to it and find the "sweet spot" for greatest comfort, but since then, we have slept great and have had no back trouble whatsoever!
I have had back and neck issues for quite sometime. I had no idea what I was missing out on until I slept on the tri-support bed! I am a Northern California fire survivor and the amazingly generous team at Level Sleep Sonoma gifted me a bed. I am forever grateful and will never go back to a standard mattress!!
I love how the mattress supports different parts of the body.
This mattress and pillows are worth every penny. Have been have great night sleep ever since. Should have bought this month's ago. Thank you for everything.
Before we purchased our mattress we had a couple questions about the product so we contacted the company to get more information. They responded right away and answered all the questions that we had. The were super friendly and informative. We purchased the king size mattress and have absolutely fell in love with it. My husband has back issues and this mattress has helped him tremendously! I recommend this bed to anyone looking to get an amazing nights sleep! It is totally worth the investment!
The mattress makes me feel like I'm being cradled in a marshmellow cloud. The support is just right for my girly hips. Really, really comfortable. I'm very pleased with this purchase.
Took a week off and went camping. I was nervous about being away from my mattress, so I bought the Level Sleep Topper to go into the RV. My back never missed a beat. Pain didn't even show its dirty little face. Usually by day three in the camper mattress, it is difficult to get out of bed. This time, woke up just like I do at home.
I'm so grateful my chiropractor suggested this mattress. For anyone who suffers with fibromyalgia, it is an answer to prayer. I also have a herniated disk & OA. This mattress provides the different levels of firmness/softness where they are needed most & I couldn't be happier.
I found Level Sleep through a friend and then was welcomed into their cozy Sonoma home store to one on for style. While the mattress in the store was amazing and is what prompted my first purchase for my new place; it was not until 30 days of incredible sleep that I appreciated the beauty of the TriSupport Mattress and Level Sleep's innovative technology. The stress of moving paired with other life altering events left me quite sleepless, but there was something in the comfort of my Level Sleep mattress that helped me sleep like a baby. More than 120 days in, my mattress continues to provide healing and restful sleep as promised. I am a believer! Thank you.
Recently bought a Level Sleep mattress when it was time to upgrade and we love it. My husband, who is an airline pilot, is sleeping better than ever. Just wish we'd bought them for every room!
I am always trying each night to feel where my body is touching the mattress, and I've normally dozed off without figuring it out. It's so cloud-esque that you can't feel it pushing up against you, you just melt in and then are supported. Loving it!
I am a chiropractor and my patients love the Restore Pillow. They are having better nights sleep on it and it also helps with their neck pain. The mattress is also amazing as well. I highly recommend. Dr. Cobb, Fredericksburg TX
The mattress provides great support and allows for a refreshing night's sleep. It's only been a week but so far so good!
Love the new mattress. It does what you said it would do - support the spine in the midsection and softer places for shoulders and hips.
We were long overdue for a new mattress and are very happy we chose a Level Sleep mattress and pillows. It arrived in a box that was easy to open and allowed for simple set up. We appreciate the different levels of firmness and find our sleep is more restful and in the morning it is easier to get out of bed!
I noticed less tossing & turning the first night I slept on my TriSupport mattress. After a few more nights, I realized I wasn't snoring as much if at all! I like it's firmness and that I don't sink into it but rather sleep on top of it. It's comfortable sleeping on my stomach as well, however, I find I do not wake up on my stomach anymore because I'm quite comfortable sleeping on my back or side. I'm very happy with my new mattress!
Level Sleep products are literally brilliant. They have varying levels of firmness within ONE mattress/mattress pad to properly support your body in different areas no matter how you sleep. My boyfriend prefers a firm mattress and I prefer softer - great, right?! Our mattress was TOO firm for me so we got the Level Sleep mattress topper and both LOVE it. He and I both agree it's the most comfortable bed we have ever slept on hands down. Years ago, we had a tempurpedic mattress which I actually loved but it trapped in heat which the boyfriend did not love and it was still not quite firm enough for his liking. Level Sleep products do NOT trap in heat and provide the perfect firmness in all the right places. Before getting this topper, I was having neck & back pain which has since gone away since I've been sleeping on this. I could not recommend Level Sleep products more. Worth every damn penny. We spend 1/3 of our lives sleeping - give yourself the gift of the frickin best possible most comfortable night's sleep (and naps) ever.
We got the mattress a week ago and have enjoyed every night of sleep since. Wonderful support, especially in the lumbar region, and very nice on the shoulders for side sleeping. The one thing that surprised me was the lack of support while sitting on the edge of the mattress. Not a complaint, just unexpected and took a little getting use to. The ordering process was very simple and delivery was quick. Getting the bed out of the packaging was easy as well, and very cool watching the compressed mattress come to life. I would recommend the mattress and company to anyone looking for a new mattress.
I bought a good mattress that was just too firm with no give. The Level Sleep Topper performed just as I had hoped. It truly does live up to what is advertised!
Incredible experience. Company treats customers with courteous, professionalism and above all the understanding of each individual needs. The mattress topper I bought is of high quality and craftsmanship and arrived at my front door, free shipping. Quick delivery, and as promised. I would definitely recommend this company to my family and friends.l
Best mattress for the back I ever had.
I had just bought a Casper mattress before being presented with the level sleep concept. So I ordered a cover. Incredible results. While Casper was decent, I now have enjoyed the deepest uninterrupted sleep in years !!! I highly recommend this product.
We bought this mattress based off our chiropractors recommendation d and we absolutely love it.
I have a chronic lower back pain so I tried several other options before Level Sleep. And I can surely say that Level Sleep totally works for me. This is the first mattress which really relieves the lower back pain. I feel better even throughout the day. Thank you! I didn’t think this was even possible.
My mattress topper is wonderful although it took almost a week to adjust to it. My aches and pains are not as bad. Thank you for making a great product.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.