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Level Sleep is an all-foam mattress that features proprietary TriSupport technology that supports the spine using zoned support. The shoulders and hips are relieved of pressure, while the spine is supported by firmer foam. This is ideal for side and back sleepers with back pain and those that are concerned about posture. With data from an independent single-blind medical sleep study, Level Sleep significantly helps lead to more undisturbed sleep.
Tuft and Needle made a big splash in the mattress industry when it offered one of the lowest cost all-foam mattresses in a box directly to customers. As one of the earliest players in the mattress-in-a-box space, they've done a good job branding themselves as a low priced alternative. However, recently they have launched their new Mint® mattress that is higher end and promises to be more comfortable. Does it stack up?
Based on our aggregated reviews and our scoring method, we recommend Level in this match up!
See Our Full Review of Level
Tuft And Needle: 8.6/10
Tuft And Needle: 8.6/10
Tuft And Needle: 8.7/10
No Back Pain:
Tuft And Needle: 8.4/10
Tuft And Needle: $325-$1050
Tuft And Needle:
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It is essential for brands to have great ratings from sleepers. These mattresses receive more praise from sleepers than many others, which should give you confidence in learning more about them. Keep looking below to learn how this mattress will work for you!
Everyone needs better support while sleeping -- it is the difference between feeling achy in the morning and feeling nice and refreshed. These mattresses are great supporters for those that need it most.
Amazing edge support is the difference between sleeping wherever you want on your mattress or only having the center of the mattress be comfortable. Luckily, these mattresses provide great edge support for sleepers.
Bowling Ball & Density Tests
The bowling ball test is a great test for measuring the firmness of mattresses. Also, the bowling ball test does a great job measuring even support across the sleeping surface. These mattresses provide evenness of support across the surface, while still remaining comfortable and aligning the spine.
Designing higher quality mattresses that last is a difficult issue for mattress brands. They first have to provide better foam and coils, and do countless tests to ensure longevity. Also, longevity is at times hard to measure because of the differences in how folks use their mattress. All that said, these mattresses are very high rated on durability and based on the current reviews and materials used should last 7 - 12 years for most everyone.
Get an Instant Discount for Level: $225 Off Mattresses - Code SLUMBER225
With brands investing in managing online reputation, it's difficult for the average shopper to get to the truth of customer satisfaction. That said, overall, customers report these mattresses are comfortable. However, there were some sleepers that didn't like the feel. so keep reading below to check your body type with the specifications of this mattress!
Mattress support is extremely important to a good night sleep. These mattresses provide a good level of support -- above average overall. This is important if you have back problems or need something that will keep the spine aligned properly. Most customers respond that these mattresses provide proper support.
Edge support is the amount of resistance there is for sleepers along the sides versus the amount of support in the middle. These mattresses offer a good amount of edge support, but some folks may notice more sinking along the side of the mattress.
Bowling Ball & Density Tests
By placing a bowling ball on the mattress, one can figure out mattress firmness. It is also a great test for measuring evenness of support across the surface. Overall, these mattresses will give a good amount of evenness of support.
Good comfort that lasts for a decade plus is one of the most important factors for mattress shoppers. Though there are some reasons, like dust, that would mean we wouldn't want to sleep on the same mattress for over 15 years, we all would hope that our mattress would last longer if we still wanted it. These mattresses, specifically, are competitive when it comes to durability. Most folks will find they last over 7 years, but there have been rare complaints about feel. If you are a bigger than average person, review the mattress specs before buying.
I had a bad shot mattress. I replaced with the tri support and have slept much better from night one. The mid support area is a little to close to the head for my baby. I have a twin. My abdominal part of my body is a litttle longer than normal and my legs area little short. I would have bought the longer and wider one but don,t have thes space.View More Reviews
The TrSupport Mattress is great! We wake up without back pain. It's just the right firmness and it's really fun to sleep on; raise your head, raise your feet and use the wave to relax awhile before sleeping. Thanks to the technology team for the development of Level Sleep mattress bed. This mattress is made with high grade materials and will last a long time. We may go back and buy the mattress TriSupport Topper for days we want a change of pace to pamper ourselves. We recommend this bed to anyone who wants to Sleep Happy. Thank you.
I really love this mattress, it is very supportive in all the right places. The staff are very helpful.
For years I have had to put a wad of socks under the middle of my back to give me the support I needed to lay on my back. With this mattress I no longer need to do that. I also had issues laying on my left side putting pressure on my hip and making it feel out of joint the next day. With this mattress I have a lot less of that issue as well. I am very pleased with the purchase.
We started sleeping on our luxe mattress 2 weeks ago and couldn't be happier! We previously had a different brand foam style mattress that cost quite a bit more and we are much happier with the Level Sleep product! Thank you JJ and Zach for the awesome service!
We upgraded to a king after having a queen, and couldn’t be happier! This mattress provides amazing back support! I had just gotten shoulder surgery, and as a side sleeper needed something super comfortable for my back - no pain, and love may be converted to back sleeping!
I love this mattress aND the pillow. I feel so much better in the morning when I get up. My neck is happy, my bow back is ready for the day. Three different firmness on the mattress support the different part of the spine. And the design of the pillow fits so well with the mattress. I'm recommending this brand to all of my patients now. And Zach, the sale's rep. he was o thorough, kind, step by step and he answered every single question that I had. (I ask lots of questions... :) so thank you. and I will reach out to Zach sometime next week to sign up the health professionals program for the clinic as well.
Thank you very much for your donation to my sleep following the loss of my home in the Sonoma Fires. I am grateful for your charity. The mattress has been great to sleep on. it was very easy to “install”! thanks again Isa Jacoby email@example.com
LOVE LOVE LOVE this mattress!!! Bought this for a new home in Prescott Arizona and couldn't be more ecstatic!!! Going to buy toppers for all others beds!!!
I have a very sensitive back and I cannot believe that the first night I slept on this mattress I had the best night sleep. It’s seriously the most comfortable mattress I’ve ever slept on! Thank you so much!
Thank you so much for your gift of support both emotional and physically. We are rebuilding our lives after the fire. Having a safe, comforting place to sleep at night has made a huge difference in our healing. Your team took such great care, showed so much kindness, and the mattress has actually helped with a lot of back pain that we were both experiencing previously. Much gratitude! Happy Thanksgiving, we are grateful to you! Kalika and Sean
the mattress isn’t much softer than i expected - but my back ache has gone and we have a restful nights sleep
This is the best mattress I have ever slept on!! Having lost everything in the recent Sonoma County Wildfires, we are so appreciative that you were able to help us. Thank you!
We are one of the many fire victims that assisted in getting a mattress. I can't say enough how much of a relief it was to have one less thing to worry about. Zach was the team member who helped me with our transaction and made everything even that much easier. They are super responsive, personable, and legitimately care about you as a person. The mattress itself is great. Provides support and is just right in firmness. You can't feel someone getting out of bed or rolling over at night wich also allows for the best possible sleep. Having a lot of sleepless nights, this was a very pleasant surprise. THANK YOU LEVEL SLEEP and thank you Zach. Very grateful.
Level Sleep was an incredibly thoughtful and most generous company to donate an amazing mattress for our son after the Northern California fire. We will certainly pass on the wonderful spirit of this company as well as the amazing products they develop at this local company. Thanks Level Sleep! Liz Takano
We have had our Level Sleep mattress now for one week and so far so good. It did take some nights (3) to get used to it and find the "sweet spot" for greatest comfort, but since then, we have slept great and have had no back trouble whatsoever!
I have had back and neck issues for quite sometime. I had no idea what I was missing out on until I slept on the tri-support bed! I am a Northern California fire survivor and the amazingly generous team at Level Sleep Sonoma gifted me a bed. I am forever grateful and will never go back to a standard mattress!!
I love how the mattress supports different parts of the body.
This mattress and pillows are worth every penny. Have been have great night sleep ever since. Should have bought this month's ago. Thank you for everything.
Before we purchased our mattress we had a couple questions about the product so we contacted the company to get more information. They responded right away and answered all the questions that we had. The were super friendly and informative. We purchased the king size mattress and have absolutely fell in love with it. My husband has back issues and this mattress has helped him tremendously! I recommend this bed to anyone looking to get an amazing nights sleep! It is totally worth the investment!
The mattress makes me feel like I'm being cradled in a marshmellow cloud. The support is just right for my girly hips. Really, really comfortable. I'm very pleased with this purchase.
Took a week off and went camping. I was nervous about being away from my mattress, so I bought the Level Sleep Topper to go into the RV. My back never missed a beat. Pain didn't even show its dirty little face. Usually by day three in the camper mattress, it is difficult to get out of bed. This time, woke up just like I do at home.
I'm so grateful my chiropractor suggested this mattress. For anyone who suffers with fibromyalgia, it is an answer to prayer. I also have a herniated disk & OA. This mattress provides the different levels of firmness/softness where they are needed most & I couldn't be happier.
I found Level Sleep through a friend and then was welcomed into their cozy Sonoma home store to one on for style. While the mattress in the store was amazing and is what prompted my first purchase for my new place; it was not until 30 days of incredible sleep that I appreciated the beauty of the TriSupport Mattress and Level Sleep's innovative technology. The stress of moving paired with other life altering events left me quite sleepless, but there was something in the comfort of my Level Sleep mattress that helped me sleep like a baby. More than 120 days in, my mattress continues to provide healing and restful sleep as promised. I am a believer! Thank you.
Recently bought a Level Sleep mattress when it was time to upgrade and we love it. My husband, who is an airline pilot, is sleeping better than ever. Just wish we'd bought them for every room!
I am always trying each night to feel where my body is touching the mattress, and I've normally dozed off without figuring it out. It's so cloud-esque that you can't feel it pushing up against you, you just melt in and then are supported. Loving it!
I am a chiropractor and my patients love the Restore Pillow. They are having better nights sleep on it and it also helps with their neck pain. The mattress is also amazing as well. I highly recommend. Dr. Cobb, Fredericksburg TX
The mattress provides great support and allows for a refreshing night's sleep. It's only been a week but so far so good!
Love the new mattress. It does what you said it would do - support the spine in the midsection and softer places for shoulders and hips.
We were long overdue for a new mattress and are very happy we chose a Level Sleep mattress and pillows. It arrived in a box that was easy to open and allowed for simple set up. We appreciate the different levels of firmness and find our sleep is more restful and in the morning it is easier to get out of bed!
I noticed less tossing & turning the first night I slept on my TriSupport mattress. After a few more nights, I realized I wasn't snoring as much if at all! I like it's firmness and that I don't sink into it but rather sleep on top of it. It's comfortable sleeping on my stomach as well, however, I find I do not wake up on my stomach anymore because I'm quite comfortable sleeping on my back or side. I'm very happy with my new mattress!
Level Sleep products are literally brilliant. They have varying levels of firmness within ONE mattress/mattress pad to properly support your body in different areas no matter how you sleep. My boyfriend prefers a firm mattress and I prefer softer - great, right?! Our mattress was TOO firm for me so we got the Level Sleep mattress topper and both LOVE it. He and I both agree it's the most comfortable bed we have ever slept on hands down. Years ago, we had a tempurpedic mattress which I actually loved but it trapped in heat which the boyfriend did not love and it was still not quite firm enough for his liking. Level Sleep products do NOT trap in heat and provide the perfect firmness in all the right places. Before getting this topper, I was having neck & back pain which has since gone away since I've been sleeping on this. I could not recommend Level Sleep products more. Worth every damn penny. We spend 1/3 of our lives sleeping - give yourself the gift of the frickin best possible most comfortable night's sleep (and naps) ever.
We got the mattress a week ago and have enjoyed every night of sleep since. Wonderful support, especially in the lumbar region, and very nice on the shoulders for side sleeping. The one thing that surprised me was the lack of support while sitting on the edge of the mattress. Not a complaint, just unexpected and took a little getting use to. The ordering process was very simple and delivery was quick. Getting the bed out of the packaging was easy as well, and very cool watching the compressed mattress come to life. I would recommend the mattress and company to anyone looking for a new mattress.
I bought a good mattress that was just too firm with no give. The Level Sleep Topper performed just as I had hoped. It truly does live up to what is advertised!
Incredible experience. Company treats customers with courteous, professionalism and above all the understanding of each individual needs. The mattress topper I bought is of high quality and craftsmanship and arrived at my front door, free shipping. Quick delivery, and as promised. I would definitely recommend this company to my family and friends.l
Best mattress for the back I ever had.
I had just bought a Casper mattress before being presented with the level sleep concept. So I ordered a cover. Incredible results. While Casper was decent, I now have enjoyed the deepest uninterrupted sleep in years !!! I highly recommend this product.
We bought this mattress based off our chiropractors recommendation d and we absolutely love it.
I have a chronic lower back pain so I tried several other options before Level Sleep. And I can surely say that Level Sleep totally works for me. This is the first mattress which really relieves the lower back pain. I feel better even throughout the day. Thank you! I didn’t think this was even possible.
My mattress topper is wonderful although it took almost a week to adjust to it. My aches and pains are not as bad. Thank you for making a great product.
I own and have used this mattress 1yr now. After numerous toppers I gave up and it is now in the guest room. I think it is made of a good foam but not for people that are not shaped like a log (hips and shoulders of equal width). My husband hated it and he likes firm mattresses. I have wide hips and an Apple shape. Felt like the mattress was fighting my bottom weight giving me the feeling of sleeping downhill (head down). The pressure on shoulders and hip became to much. After 4 different toppers that with or without covers would not stay in place I gave up.
I believe that this one size fits most mattress definitely does not work for heavier and disproportionately shaped persons. Maybe a mattress model with the same base but 2 additional inches of cushioning would work.
WOW. WOW. WOW! Love this mattress. We've had it for just about two months.
I read about it on Consumer Reports - it was their highest rated foam mattress, so I decided to take the plunge and buy it without "testing" it at a local mattress store.
I'm glad I did. We had our previous traditional mattress for twelve years - it was a great mattress (and twelve years ago, still cost $500 more than I paid for this Tuft & Needle mattress). It was a great mattress, so it would have been easy to be disappointed with our new mattress.
But, thankfully, that has not been the case. I weigh about 250, and my wife weighs half that much; nevertheless, we're both happy with this new mattress. Highly recommend it.
We've had this mattress for over a year now and it hasn't broken in like our last mattress. No need to flip or rotate. We originally bought this for our soon coming tiny house but it works just as good in our foundation home too. Like the day we bought it. I will buy one of these again and highly recommend these to all of my friends and family.
I love this foam mattress, and will not try other products any more!!!
Since I'm from Japan, and used to love to sleep on a Japanese traditional futon mattress, my husband and I decided to purchase this mattress. We previously bought a shiki-futon mattress from other company, and found it got thinner after using 1 month or so. So, we were worried if this foam mattress is the same as the previous useless mattress.
So far we have been using this mattress about for one month, but it has not got thinner at all. It's very comfortable that we sleep very well every night! My husband who used to snore loudly every day stopped making noise since we started sleeping on the mattress. I highly recommend this item to everyone!!!
I've officially given this mattress 6 months to win me over, and I have to say that I feel duped by all of the glowing reviews I've read.
I first entertained the idea of ordering this mattress because after buying the highest rated mattress from a leading consumer-driven magazine, and hating it because it was too firm, I was left with mere days to find a replacement, or face sleeping on the sofa indefinitely. So, because I'm pretty Amazon loyal, and after reading many reviews, and seeing that I could have the mattress delivered within 48 hours, I pulled the trigger and bought it. The first few night were unbearable -- firm, strong chemical odor, and overall much worse than the previous mattress I had just sent back. So, I invested a few hundred more dollars on a mattress topper, which had made absolutely no difference. After a few months, it started to sink in the places where we sleep, leaving sad people-shaped spots, so we flipped it over. I resent that I had to flip over a mattress that I've only owned a few months. (I should also note that flipping the mattress over has not made it any more comfortable.)
Overall, I'm underwhelmed by the quality of this mattress.
So my wife and I have been searching for a new bed and after two months of reading every review out there and going into the traditional stores we found an article about Tuft & Needle. I think it was NBC or ABC, I am honestly not quite sure but after reading that and then going to their website and then reading I think every review on Amazon we took the plunge and bought the California King size. And after a week of sleeping on the beds I couldn't be any happier than I am. The first day I slept in it I passed out so hard my wife had trouble waking me up and pretty much every day since then. It is honestly not too soft and not too firm.. I does lean more towards the firm side but that is ok and makes it perfect. On top of that when I get in and out of bed it doesn't seem to bother my wife as much as before when we had a traditional mattress. I highly recommend this bed and both my wife and I are extremely happy customers.
Absolutely the best mattress I have ever used. It doesn't make me hot, doesn't make me cold...I'm just comfortable all the time. Customer service stands by their guarantee.
I was recommended by a friend and Reddit to check out Tuft & Needle mattress when i was looking to upgrade. The webchat with the agent at Tuft and needle answered all the questions i had in regards to my concerns about the weight limit and the cooling factor.
I am a heavy set tall guy that loves sleeping in the cold, and this mattress did not disappoint. I rarely feel warm when I am using it, and that to me was important for me to get a good night sleep.
I bought the Saferest protector based of the recommendation of the Tuft & Needle rep, but sadly could not use it after about two weeks. it got too hot for me. and since I cant return it, its money down the drain.
Overall it was a very solid purchase. just watch out for which protector you buy as it can change the mattress itself.
I weight 220 lb and have been through 3 mattress in past 5 years nothing seemed to hold up or give correct support. Prior to getting this mattress I would wake up every night do to some back pain, and would end up sleeping on floor because it was more comfortable. As a practicing chiropractor I know the benefits of a good supportive night sleep has. This mattress in absolute the best mattress I've ever slept on.
I have to give this a mixed review which I will explain here. First off, the packaging was great, very compact and fun to watch it expand once fully unwrapped. It is mostly as described, very firm and feels like it will give you just enough play to be soft. However, my sleeping experience with it was not ideal, it stayed a bit too firm for my liking. I decided to return it which Amazon was amazing about so that is why I gave it 4 stars instead of 3. Please keep in mind this is a very firm sleeping mattress, I have multiple gel pads and mattress toppers at this point to try and make it sleep-able.
Plainly put, this is the most comfortable mattress I've ever slept on. I've only ever owned spring mattresses, but this time around I decided I didn't want springs poking my back. I was also on a budget, so when someone sent me a link for a similar mattress, I dug deeper and came across Tuft & Needle. I was immediately sold on the ethos of the company -- the good quality affordable mattress, the cutting out of the unnecessary middle man (who really wants to deal with salespeople anyway?), the fact that T&N donates any mattresses that get returned, etc. Upon receiving my mattress, I was then sold on the full package. I love my T&N. It is the perfect mixture of firm (the bottom layer) and soft (the top layer). I found my mattress comfortable from night one, but after breaking it in for four or five nights, it was even better. I can't imagine wanting it any softer and I'm not even big on firm mattresses. It supports and envelopes at the same time, conforming to your body for the ultimate support. For anyone who receives their T&N and feels it is too firm -- give it a few days. You might love it after it breaks in. If not, know that it will go to someone in need. How awesome is that?!
My wife and I were looking for a new mattress and decided to look at online reviews. This was highly rated and we loved the return through charity aspect. We ended up ordering through Amazon to get it a few days quicker and have it arrive on a weekend. I built our slat bed frame from scratch. The mattress had 5-6 hrs to inflate before we slept on it. The first night I thought it might be just me sheer exhaustion from working on the bed. The second night I thought it might just be true. The third night I was sold. This is the best mattress that I have ever slept on in my 34 years on earth. I wake up rested and ready to blast through the day. I wake up without joint pain (ie shoulder, hip, lower back). If you are on the fence about this mattress, I challenge you to give it a try for a week.
I LOVE it!! After researching mattresses for a year or so I finally decided on Tuft and Needle's full size 10". Slept on this last night and had,the best sleep I've had in years. Not as hard as I thought it would be due to the reviews. I'd give it a 7/10; just enough softness with the support your body needs. Because I was nervous it might be too hard I bought a mattress topper/pad from Eluxury which added another layer of heaven. Thank you Tuft and Needle! Wonderful product I'm happy to put my stamp of approval on! Cheers!!
decent bed, but i wouldn't run around shouting about it or anything. i think i mostly like it cause it doesnt take up so much room, and I can move it around fairly easy. i originally bought it thinking it might help with my back/neck, but it didn't really help like i expected. still a decent bed though.
After extensive reading online we decided to go with Tuft & Needle because it seemed to be the firmest of the online mattresses. I think they must have changed the density of the mattress because it is NOT at all firm. We are very disappointed.
Most importantly though: returning through Amazon is a horrible, horrible experience. We read about Tuft & Needle's amazing return policy where you can get a full refund and donate it, which sounded great. When we went to return through Amazon we realized that they only do UPS pickups. UPS will not give us a window (except 9am to 7pm) as to when they will pick it up. My husband and I both work and I am very confused as to how this is going to work considering we cannot stay at home all day waiting for UPS to come. It is not at all clear how I should have the mattress ready for pickup. I just spoke to Amazon and they said I should have it by the front door. Considering it is on our 4th floor now (possible to carry up with two people when in box, impossible to carry down as one person without box) I don't know what the UPS man is going to do. They said if we miss three days of pickups then we will have to drop off at UPS location.
Buy through Tuft & Needle and not Amazon because of the Return policy.
On the fence on this one.
I've had this for about 2 weeks now and I gotta say, Hip pain disappeared within a few days. However, neck, shoulder and upper back pain developed.
Comfort and usability of the mattress greatly depends what you are going to be using it for. If you are ONLY sleeping, it should be ok.
If you plan on doing ANYTHING else, eg. Eating, sitting, watching tv, reading a book, meditating, I would not recommend it. You end up sinking in and lower back pain begins quite quickly to compensate. If you are sitting on the edge (including back near headboard) you will sink below the headboard. As far as sex ... probably better to get a spring mattress, this one has waaay too much give. Remember that you'll have two people (or more) with hands, knees etc in single points sinking in to the marshmallow like mattress. If sitting crosslegged in the middle is a core workout, sex is out of the question.
Sleeping, yeah, it's fine. Anything else, look for a spring mattress.
I'm 5'9" 210-220
I wanted to love this mattress. I read all of the reviews, liked the concept of the company, and tried to give this a full try but this is truly the worst product I have purchased. I have not had a good night of sleep on this thing. I planned to return prior to the 100 day trial but then when I went to return I saw that since I had purchased on Amazon I only had 30 days to return which I had exceeded. My back and hips have been horribly tight since I purchased this and my wife has had much the same issues. At this point we will probably just eat the $600 and get something that does not hurt us
We've had this mattress for a little over 3 months now and I feel like I can finally share my final thoughts on it. I LOVE IT. I did weeks of research before making the decision to purchase this one. The other mattress we considered was the Casper, but after testing one out that was in our local West Elm store, we decided that it sunk way too much and probably wouldn't be supportive enough. I wanted a soft mattress and my husband wanted something firm. We found ourselves in a "3 Little Bears" story and were worried we weren't going to find something that was just right for the both of us. But after seeing that T&N gave a 100 day return policy, we took the plunge and bought a king size. It delivered in TWO DAYS! Amazing! I was concerned when we first purchased it because it was very firm, especially in comparison to our 13ish year old tempurpedic mattress (gross!) But it just showed me that having that old mattress was causing so many back problems for my husband and myself. Our tuft & needle mattress took a couple of weeks to "break in" or maybe we just adjusted to the new feeling of it. I purchased a zip mattress cover to prolong the life of it and protect our investment, and then I also purchased a 100% cotton mattress pad, it's not very thick so it doesn't compromise the true feel of the mattress, but just gives a little extra comfort.I wake up hot some nights, but probably because I wear sweatpants, sheets, blanket, and have a heavy goose feather down comforter. I call it my marshmallow bed, because it really is that comfortable. I was not paid to give this review, I just felt like contributing my opinion to those who are finding themselves in the same position as I was in. Solid ethical company, affordable product, comfortable, and chemical free.
I wanted to love this mattress so bad! I was excited to be supporting a seemingly great company. Unfortunately, after a few weeks of sleeping on this, I hate it. My back has been killing me and I frequently wake up with neck and arm pain throughout the night. My day to day tasks have become nearly unbearable to complete with all this back pain I have been having. I am a stay at home mom of 4, so you can imagine how important a good night of sleep is for me. I'll be returning as soon as I can figure out how.
After many years of service (probably too many), my wife and I decided to replace our big name brand memory foam mattress as it had developed permanent soft spots where we lay.
I spent a lot of time looking at different options online, and found the Tuft & Needle videos informative and entertaining. They offer a generous 100 day in home trial (unless you buy from Amazon - more on that in a moment) with the mattress likely to go to charity per their website if you do not like it. When I saw they are on Amazon with Prime shipping, I was sold.
So here is the short and long of it:
1) If you do buy this mattress, do not but it from Amazon. The 100 night trial does not apply, and mattress is subject to Amazon's 30 return policy. You don't like it? Of course you can return it, just pay return shipping and......
Have you ever considered trying to pack and send back a queen size mattress? Sure, it comes compressed and vacuum sealed in a box, but anyone have a queen size bed press and vacuum sealed at home? Yeah, me either.
Oh, and from their website in case you are interested (direct copy/paste): "PLEASE NOTE THAT BOTH THE 100 NIGHT TRIAL POLICY AND LIMITED WARRANTY APPLY ONLY TO ORIGINAL PURCHASERS OF GENUINE TUFT & NEEDLE MATTRESSES WHO PURCHASED THEIR PRODUCT(S) DIRECTLY FROM AN AUTHORIZED TUFT & NEEDLE DISTRIBUTION CHANNEL AND, IN THE CASE OF THE 100-NIGHT TRIAL, ONLY TO THOSE PURCHASERS WHO PURCHASED DIRECTLY FROM TUFT & NEEDLE."
2) If you are a side sleeper, and don't enjoy shoulder pain, run. Run now.
This bed is firm. To firm. Well, in most places. It is oddly extra firm on the sides and softer in the middle. I would blame a box spring, if I used one, but this is sitting on a solid foundation.
When my wife and I are both in bed, we both hurt. The only time I get a comfortable nights rest is when she is working overnight and I sleep in the middle where it is softer. No too squishy soft. Just comfortable. Like I thought the whole mattress would be.
3) Made in the USA by a company owned by real people. I like this, but not at the loss of sleeping well and having a happy, well rested wife.
I am sure this mattress is right for a lot of people to have the ratings it does, but if you buy, buy direct without the benefits of Amazon Prime. The cost of not doing so are much greater.
Bought this mattress almost a year ago. Straight out it looked and felt just perfect. Don't even feel like putting a bed sheet on this thing. A little later we started noticing that when both me and my wife were sleeping on it it felt much less firm and we woke up with back and neck pains sometimes. When only one of us was sleeping it felt perfect. I think it's not able to completely take the weight of two people (we weight about 165 and 110 lbs respectively)
We had mostly gotten used to the feeling over the months but Recently we returned from a trip to India where we had a very firm mattress for a month and immediately felt the lack of support with mattress again and started having an uncomfortable sleep and started waking up with slight back pains.
It pains me to say this because it's such a beautiful mattress and when I'm the only one on it, it feels just heavenly.
We absolutely adore these mattresses! We got one for our 3-year-old as his first "big boy" bed and we all laid down on it and tried it out and loved it, so we bought a second for my 8-year-old! Easy to set up, easy to unpack, inflates quickly. It is a wonderful mix of the give of memory foam but the firmness of a solid mattress to get a mixed-feel mattress that doesn't appear to be severe in either area. Very happy with the price vs. what you get and will happily purchase again -- and will likely be replacing our king master bed with a Tuft soon!
I was a hesitant about ordering a mattress online without trying it first. I decided to go for it since the mattress is so highly rated. I must admit, that I was a little surprised at how much I liked it right away. I had no issues falling asleep. I tend to toss and turn a lot in my sleep, and the mattress is made so that your partner doesn't feel the movement. Needless to say, my wife is now sleeping like a baby. The mattress also keeps cool, so it's great to not feel so hot at times when staying in the same spot for too long. My wife wants to put a mattress top on it, but I'm a little against it. I think it'll take away from it, but we'll see. Overall, solid buy, and you can't go wrong with the price.
So this company said to give the bed a week. I gave it a little bit more than that, as I want to give a true review. The first week was great! I loved it, I had the best sleep. My back pain went away, and I stayed nice and cool. But now, I can already see where I usually sleep, and my husband sleeps. Its not a dramatic cave in, but if its doing it this early, I don't see this mattress lasting us 10 years, like this company said it would. I really wanted this to work, one because I believe in supporting small businesses, and two because we have been searching for years for a mattress to actually last us longer than a year. I don't see this lasting even close to a year. Oh and I also started to notice that the mattress is starting to make a plastic sound. Not all the time, like when I just move a leg, but like when I kneel on the bed or if I put my elbow into the bed. I wish it could stay how it was the first week we had it because I really did have the best sleep ever. I have read some reviews that said the bed was too stiff when they bought the bed, that is not the case for me. It was the best bed I have found, well until now. We might have to return this and pay for a more expensive bed. Like a tempur pedic.
UPDATE: Wow, I am so impressed with this company! They are quick at helping you, and do EVERYTHING they say they will. No extra hoops to jump through, and no small writing you didn't see. They are sending us a new mattress, AND they are taking care of the old one!! That is a huge plus for me. That would cost us time and money to get rid of it. We will be getting our new one soon. I will for sure keep updating, as I hope my next update will be 5 stars! I can't say enough about this company, customer service is fast, and they are very nice and helpful. Just all around an awesome company. I'm very glad we decided to push the buy button. Thank you very much Tuft & Needle
Tuft and Needle is a great company.
My wife and I purchased the mattress on Amazon and it was delivered, as promised, in a relatively tiny box. We unfurled it on our existing box spring and gave it a whirl.
It took about one week to find the mattress comfortable. The first few nights were pretty bad. I woke up feeling very stiff and sore. After my body adjusted, I fell in love with it. Unfortunately, my wife didn't feel the same way. After giving it a go for about 75 days, we decided to cash in on the return policy.
After reading the fine print on their website, it appeared that because I purchased on Amazon, they weren't going to honor the 100-day warranty. I prepared a very intense speech to deliver to the customer service rep, but it wasn't necessary.
Their customer service couldn't have been better. They walked me through the entire process of donating my mattress. Upon proof of donation, they confirmed that my payment would be processed. About 7 days later, a check came in the mail for the full purchase price, including sales tax. In order to avoid any issue with service, head on over and purchase the mattress directly from their website.
I still honestly still can't believe it. You can buy one of these mattresses with absolute confidence that if you don't like it, you can get your money back. I regret that it didn't work out for my family. We ended up buying a mattress at a local store for 4x the price...
This mattress is excellent quality and a good value.
It feels medium-firm to firm when used on slats (IKEA $30 birch slats) - firm enough to support one's spine, but not overly firm for back and stomach sleepers or for some side-sleepers (for side-sleepers used to a memory foam mattress or who have wide shoulders, we found that it's a bit too firm under the shoulders, but comfortable otherwise - definitely more than a coil spring mattress).
For most of us who've slept on it, it's comfortable, but for the side-sleepers, it's just too firm for the shoulders (waking up from pain, turning into chronic pain w/ trigger points after a week); however, we knew from the reviews when we bought it that it was going to be on the firmer side, which works fine for most, but not all, of us. Overall, we like this mattress and consider it to be a good value.
The company has great customer service and we like that they make their mattresses in the USA. It would be really nice if they offered the option of a mattress with a softer zone at the ends (where the shoulders are), for those who cannot tolerate firmer mattresses, since this mattress is excellent quality. We'd give it 4.5 stars if we could, and are only not giving it 5 stars because it is too firm for side-sleepers, despite what the website states about it being suitable for all sleeping styles.
This 10in King mattress is lovely and well-priced. When we unpacked it we didn't really notice a harsh chemical smell. After two nights of letting it inflate and air out, we had the best night's sleep. I like beds firm while my husband likes them on the softer side. Oddly enough, I find it to be quite firm and he thinks it's nice and soft! They seem to have figured out the right sweet spot. Very happy with our purchase and have recommended widely.
Do you like sleeping like a baby and not waking up the next morning feeling like you just spent 8 hours in the ring with Mike Tyson? If the answer is yes then this mattress is for you.
I'm 6'4" (190lbs) and my wife is 5'7" (115lbs), we were looking for a bed to fit our needs and weight absorption/distribution was a concern. Our previous mattress was too hard, we purchased a 3" memory foam to soften the load, both had us feeling like we were getting beat up each night. My wife use to talk about her neck and my hips and lower back hurt so bad - we honestly thought it wasn't related to our mattress.
It wasn't until the 2-3 day of using the TN until we talked about it, we both realized we had not said one thing about our hips or neck. Since then we've been waking up feeling like we've gotten an extra hour or two of sleep and without any pain.
If you've got hip or lower back pain, this mattress might be just what you need. If you're on the fence, don't be, get it done. You'll thank yourself later.
I did a ton of research on mattresses before splurging.
Here is the deal. If you want the best mattress in the world, you will go buy a Sealy Posturepedic mattress. You will also spend upwards of $2,000. I wanted a high quality mattress, but I did not want to spend $2,000. Consumer Reports led me to Tuft and Needle.
Consumer Reports ranks three different brands as "best buys" when it comes to mattresses. The Sealy brand is one, and the brand that Costco sells is another. The third is Tuft and Needle. Perhaps the mattresses that Sealy and Costco sell are better, but I think that the Tuft and Needle mattress is the best value.
Yes, it is a firm mattress, but it isn't like sleeping on a hardwood floor. In fact, I found little in the way of pressure points while lying down on this mattress. I tend to be a stomach sleeper. I know, that's horrible for my back, but I've had sinus issues my whole life, and sleeping on my back or side causes horrible pressure to build up overnight. I usually fall asleep on my side and then find myself on my stomach when I wake up in the morning. The first night was a little weird, but the insert that came with the mattress advised to give it at least a few days for the mattress to completely air out. After a couple of nights, I had adjusted, and I can say with certainty that I like the mattress.
The interesting part is that it didn't seem, at first, like it was all that great. Yesterday, though, I tried to take a nap on my old bed because I was washing the bedding for this one. It wasn't the same. It's kind of like internet speeds or HD television. It doesn't seem all that great when you first use it, but you definitely notice it when you try to go back.
I give this mattress five out of five stars.
I decided to write my review some months after buying the product. At first, it was ok. Firm and comfortable. But now, 7 months later, the mattress is a real mess. It seems like it got deformed in the edges, it's very soft (I like firm mattresses and by the reviews of this one that should be the case) and I wake up almost every morning with a pain in my back.
If you like soft mattresses, that shouldn't bother you. But if you are like me, who likes a harder feeling one, stay away from this one.
Will never go back to a futon or spring mattress again knowing foam mattresses can be this comfy. It's so supportive but yet still soft when you sit on it. While laying down, it doesn't feel like I'm sinking in at all and I'm 220 lbs!! I'm a side sleeper and only have back issues if I've been extra busy at work, so it's no fault of the mattress. It's holding up remarkably well too. I sit on the edge while playing Xbox1 but there is not an area there that feels worn out or softer than the rest of the mattress. Also I don't feel the cats jumping on and off the bed in the night anymore. Woohoo! highly recommended like so many other ppl have too.
Some people hate memory foam mattresses, other love it. If you absolutely hate memory foam, there is very little chance you'll like this mattress. It's not quite memory foam, but it's very similar.
My main point of comparison is a $2,000 (over 3x the cost) Tempurpedic mattress I owned. I was happy with that mattress, but lost it in a fire. Researching mattresses I came across Tuft and Needle, contacted their costumer support (incredibly responsive by the way) and decided that given their return policy (take it to charity within 30 days, show them receipt, and you get your money back) I gave them a try.
I am so glad I did.
I had 2 minor gripes with the tempurpedic:
1. It gets very hot between you and the mattress
2. You kind of sink in - no bounce, kind of hard to move about.
I loved the comfort, support, etc. Well, except the price tag, everything is well made.
This tuft and needle just one upped it. NOTE: I bought this right after they started shipping mattresses with their custom top layer of foam. The mattresses went up in price by like 20-25%, but supposedly this is a really good foam. I cannot compare how the mattress was before, just the new version of it. (2015)
- Does not get hot! You don't sleep hot like with a tempurpedic.
- Feels great. Most comfortable mattress I've ever slept in. They did a great job with it.
- You don't sink in quite as much, it pushes back a little. "localized bounce" is their marketing term, but basically, you don't totally sink in.
- All materials and constructions from the USA.
- None so far.
So far I love this mattress. I hope it lasts, but I got nothing bad to say about it. It is very comfortable, their support is amazing, return policy great. Honestly, seems like a great company and they are producing a quality product are a good price.
Highly recommended if you are considering any memory foam mattress.
Happened upon Tuft & Needle quite by accident and read all the reviews. The only complaint some people had was that they really wanted a soft mattress and this T&N was too firm for them. So I thought it was exactly what I needed. Firm support, soft top and not sweaty. I live in Hawaii and it really is important to have a mattress that breathes otherwise you feel like you are in a sauna. It arrived promptly, I unwrapped it per directions and voila, instant mattress. I thought my back was getting worse because of my age, and guess what? It was because of lack of support while sleeping. I sleep well and my back does not hurt now. A VERY worthwhile investment for me. Needless to say, I am more than pleased.
I waited to do this review because when I was researching mattresses, I wanted to know how they held up. After owning this mattress for over a year, I can honestly say that this is the best mattress, hands down, that we've ever owned. We traveled recently and kept telling each other that we only had a few days left before we would be back to our own mattress. Falling into bed after we got home was an exquisite relief. We've owned innerspring, memory foam, and sleep number beds, and they don't hold a candle to the comfort offered by the Tuft and Needle.
Every part of the mattress supports you so that there are no pressure points, just like the memory foam, but it doesn't hold your shape, so if you roll over in the night, you don't roll over into a hole--it springs back immediately to cushion you again. It holds a small amount of heat, but my husband, who is sensitive to temperature when he sleeps, doesn't have any problem. For me, it's enough to ensure comfort. After over a year of ownership, there are no sagging spots or indentations, and no loss of firmness. The mattress is just exactly firm enough for us because there's support without pain. My husband needs a very firm bed for his back, and I prefer a softer bed. Memory foam was too soft for him, innerspring was too hard for me, and the sleep number was just a miserable experience for us both (yes, it's sort of like the Three Little Bears around here!). The Tuft & Needle has what it takes to meet both our needs, and I cannot recommend it highly enough.
Mattress was hard as a rock. My wife and I gave it two full weeks to try to get acclimated to it and for it to 'break in'. After 2 weeks, we were tired of losing sleep and ultimately went back to the mattress we were trying to replace. Also beware of return policy - You don't get the 100 day return time frame when purchased through Amazon. Now we are stuck with this mattress we can't use or we have to figure out how to ship it back to Amazon.. :(
There are a few things that you should always buy in person to check for quality.
Fresh fruit. Diamond rings. Cars.
Up until a few months ago, I would have added mattresses to that list. Wasn't that one of the morals of "Goldilocks and the Three Bears"? Most of us were taught that the moral was that a life of crime doesn't pay and you really shouldn't be sneaking into other people's houses - especially if they are bears - but another, often overlooked moral was "not every mattress will feel JUST RIGHT. Try before you buy."
When I saw T&N's claim of a mattress with optimal comfort, I was skeptical. What worked for Mama Bear and Papa Bear wasn't what worked for Baby Bear.
But T&N's business model intrigued me as did their pricing structure. And if their mattress didn't work out, I would return it and they would donate it to charity. Win-win.
I'm happy to report that Goldilocks was wrong. There are some mattresses that are JUST RIGHT for everyone. This is one of them. My husband and I both sleep well on our King mattress from T&N. The quality is fantastic. The business model is sublime. And my bank account is happy that I didn't spend a small fortune on a bed.
So I guess you could say we're living happily ever after.
Unlike Goldilocks. Who really shouldn't have broken into the bears house.
Unless you enjoy sleeping on a stack of bricks or plywood, because that's about as soft as this mattress is, then you'll hate this mattress as much as we did. I got better sleep on the mattress in our camper than I did on this thing. We bought this because it had thousands of reviews and nearly a 5 star rating. However, it is the firmest mattress ever. The off-gassing from the foam was horrific. I had to lay a blanket down on top of the sheets to add another barrier so I couldn't smell the chemicals from the foam. Even spraying with Febreze and letting it air out did not help. It took about a week for the smell to dissipate.
Thankfully there is a 30 day sleep trial with this mattress and a full money back guarantee. We called Amazon to return this mistake and was issued our full refund within a few hours. You can't return the mattress but you will get your refund. We were told by Amazon (via telephone and email) that you can keep the mattress, donate, or sell it. At least Amazon was very helpful and had great customer service with this purchase.
This is my second Tuft and Needle mattress--the first one I had slept on is on the third floor of an old house in Baltimore, actually on an old wood floor. This is a fantastic night's sleep!
If you have tendinitis, this doesn't hurt pressure points. It's very, very comfortable if you are a back sleeper.
One warning: once you open the second cover, the mattress will inflate like a balloon in a matter of seconds. Don't open that last cover until you've put the bed where you want it. Recommended.
Edit: After a few days, I feel better than I have in years. (I was sleeping on a fifteen-year-old Sealy futon.) Seriously, this will make back pain and tendinitis from sleeping on an old mattress better in days. This is a cure for soft tissue pain caused by an old or too hard bed. It's amazing.
First of all, the price is legit-ski. I'm talkin' divine quality mattress, at a human price point. Look, I tried other mattresses, even my baby boo's Tempur-pedic and it doesn't compare. I'm also in love with your transparent pricing, so much so, I want to marry it. I can't even! When it comes to obscene mark-ups, due to lack of market competition. Tuft & Neddle is a serious strike toward fair market pricing. It's the American dream you can sleep on! Could this get any better? Yes! I'm not even done. My mattress aka "Love Cloud", was shipped straight to my face, within days. Easy to transport and hecka-easy to setup. I sleep better than I ever have, in the sum total of my foolish life! In conclusion: great sleep at a fair price, + customer consideration and service that's off the chizzy = me telling everyone I know about Tuft & Needle AND showing them pictures. I wish you sold t-shirts and had an instagram account, so I could rep you hardcore and follow your every move! 10 outa’ 10~!
I'm debating returning this bed. It's pretty firm, and seems comfy when I'm sleeping on my stomach but i sleep on my side too. Its way to firm for when i switch to sleeping on my side. The shoulder i sleep on gets very sore, to the point it hurts to raise my arm. Not what i expected when i spent this much on a bed that claims to stand up to the larger names in their industry.