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Level Sleep is an all-foam mattress that features proprietary TriSupport technology that supports the spine using zoned support. The shoulders and hips are relieved of pressure, while the spine is supported by firmer foam. This is ideal for side and back sleepers with back pain and those that are concerned about posture. With data from an independent single-blind medical sleep study, Level Sleep significantly helps lead to more undisturbed sleep.
Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Based on our aggregated reviews and our scoring method, we recommend Level in this match up!
See Our Full Review of Level
Personal Comfort: 7.6/10
Personal Comfort: 7.7/10
Personal Comfort: 7.6/10
No Back Pain:
Personal Comfort: 7.4/10
Personal Comfort: $499-$4199
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Having a good customer satisfaction rating is a good place to start before looking deeper. These mattresses have great customer satisfaction versus competitors based on online reviews. Overall, customers are comfortable with these mattresses and report having good experiences with the brand itself. Take a look below to learn if this mattress will work for you!
These mattresses are top contenders when it comes to providing support. Having a supportive mattress doesn't necessarily mean it is super firm, their mattresses do an superb job providing even support for the spine, hips, and shoulders.
Edge support is good if a mattress is supportive on the sides of the mattress. These mattresses offer great edge support. If you like a mattress that gives you even support on the side, these mattresses have an excellent feel that is similar to the bed's center.
Bowling Ball & Density Tests
Bowling ball and density tests are very popular at measuring even support. These mattresses are measured as having excellent, even support throughout the mattress. This is essential if you have wide shoulders, hips, or other areas of the body that hold greater density. You will be gently supported by these mattresses.
Designing higher quality mattresses that last is a difficult issue for mattress brands. They first have to provide better foam and coils, and put their products through even harder testing. Also, it is difficult to measure at times because it is such an individual experience dependent on body weight and use. All that said, these mattresses are very high rated on durability and based on the materials and customer feedback, should last for years and years to come.
Get an Instant Discount for Level: $225 Off Mattresses - Code SLUMBER225
Not all sleepers like these mattresses. Some customers didn't have a good experience, but others were completely satisfied. Due to this, it's harder to predict whether one of these will sleep perfectly for you. Look on below to see if one of these may work for you.
Some are happy with the supportiveness of these mattresses, but others have had complaints about the support lasting. For those that already have aches and pains, make sure to do additional reviews before buying.
There are mixed feelings about edge support for these mattresses. Some reviewers feel good about the support equalibrium across the mattress, but others had issues with supportive comfort and changes in support.
These mattresses may not be as durable as you would hope after buying. On a shorter than average basis, some sleepers have reported feel and durability issues. If you are looking for something with lasting support and would consider yourself plus-sized, one of these mattresses may provide initial comfort, but take a look at the reviews before buying.
I had a bad shot mattress. I replaced with the tri support and have slept much better from night one. The mid support area is a little to close to the head for my baby. I have a twin. My abdominal part of my body is a litttle longer than normal and my legs area little short. I would have bought the longer and wider one but don,t have thes space.View More Reviews
The TrSupport Mattress is great! We wake up without back pain. It's just the right firmness and it's really fun to sleep on; raise your head, raise your feet and use the wave to relax awhile before sleeping. Thanks to the technology team for the development of Level Sleep mattress bed. This mattress is made with high grade materials and will last a long time. We may go back and buy the mattress TriSupport Topper for days we want a change of pace to pamper ourselves. We recommend this bed to anyone who wants to Sleep Happy. Thank you.
I really love this mattress, it is very supportive in all the right places. The staff are very helpful.
For years I have had to put a wad of socks under the middle of my back to give me the support I needed to lay on my back. With this mattress I no longer need to do that. I also had issues laying on my left side putting pressure on my hip and making it feel out of joint the next day. With this mattress I have a lot less of that issue as well. I am very pleased with the purchase.
We started sleeping on our luxe mattress 2 weeks ago and couldn't be happier! We previously had a different brand foam style mattress that cost quite a bit more and we are much happier with the Level Sleep product! Thank you JJ and Zach for the awesome service!
We upgraded to a king after having a queen, and couldn’t be happier! This mattress provides amazing back support! I had just gotten shoulder surgery, and as a side sleeper needed something super comfortable for my back - no pain, and love may be converted to back sleeping!
I love this mattress aND the pillow. I feel so much better in the morning when I get up. My neck is happy, my bow back is ready for the day. Three different firmness on the mattress support the different part of the spine. And the design of the pillow fits so well with the mattress. I'm recommending this brand to all of my patients now. And Zach, the sale's rep. he was o thorough, kind, step by step and he answered every single question that I had. (I ask lots of questions... :) so thank you. and I will reach out to Zach sometime next week to sign up the health professionals program for the clinic as well.
Thank you very much for your donation to my sleep following the loss of my home in the Sonoma Fires. I am grateful for your charity. The mattress has been great to sleep on. it was very easy to “install”! thanks again Isa Jacoby email@example.com
LOVE LOVE LOVE this mattress!!! Bought this for a new home in Prescott Arizona and couldn't be more ecstatic!!! Going to buy toppers for all others beds!!!
I have a very sensitive back and I cannot believe that the first night I slept on this mattress I had the best night sleep. It’s seriously the most comfortable mattress I’ve ever slept on! Thank you so much!
Thank you so much for your gift of support both emotional and physically. We are rebuilding our lives after the fire. Having a safe, comforting place to sleep at night has made a huge difference in our healing. Your team took such great care, showed so much kindness, and the mattress has actually helped with a lot of back pain that we were both experiencing previously. Much gratitude! Happy Thanksgiving, we are grateful to you! Kalika and Sean
the mattress isn’t much softer than i expected - but my back ache has gone and we have a restful nights sleep
This is the best mattress I have ever slept on!! Having lost everything in the recent Sonoma County Wildfires, we are so appreciative that you were able to help us. Thank you!
We are one of the many fire victims that assisted in getting a mattress. I can't say enough how much of a relief it was to have one less thing to worry about. Zach was the team member who helped me with our transaction and made everything even that much easier. They are super responsive, personable, and legitimately care about you as a person. The mattress itself is great. Provides support and is just right in firmness. You can't feel someone getting out of bed or rolling over at night wich also allows for the best possible sleep. Having a lot of sleepless nights, this was a very pleasant surprise. THANK YOU LEVEL SLEEP and thank you Zach. Very grateful.
Level Sleep was an incredibly thoughtful and most generous company to donate an amazing mattress for our son after the Northern California fire. We will certainly pass on the wonderful spirit of this company as well as the amazing products they develop at this local company. Thanks Level Sleep! Liz Takano
We have had our Level Sleep mattress now for one week and so far so good. It did take some nights (3) to get used to it and find the "sweet spot" for greatest comfort, but since then, we have slept great and have had no back trouble whatsoever!
I have had back and neck issues for quite sometime. I had no idea what I was missing out on until I slept on the tri-support bed! I am a Northern California fire survivor and the amazingly generous team at Level Sleep Sonoma gifted me a bed. I am forever grateful and will never go back to a standard mattress!!
I love how the mattress supports different parts of the body.
This mattress and pillows are worth every penny. Have been have great night sleep ever since. Should have bought this month's ago. Thank you for everything.
Before we purchased our mattress we had a couple questions about the product so we contacted the company to get more information. They responded right away and answered all the questions that we had. The were super friendly and informative. We purchased the king size mattress and have absolutely fell in love with it. My husband has back issues and this mattress has helped him tremendously! I recommend this bed to anyone looking to get an amazing nights sleep! It is totally worth the investment!
The mattress makes me feel like I'm being cradled in a marshmellow cloud. The support is just right for my girly hips. Really, really comfortable. I'm very pleased with this purchase.
Took a week off and went camping. I was nervous about being away from my mattress, so I bought the Level Sleep Topper to go into the RV. My back never missed a beat. Pain didn't even show its dirty little face. Usually by day three in the camper mattress, it is difficult to get out of bed. This time, woke up just like I do at home.
I'm so grateful my chiropractor suggested this mattress. For anyone who suffers with fibromyalgia, it is an answer to prayer. I also have a herniated disk & OA. This mattress provides the different levels of firmness/softness where they are needed most & I couldn't be happier.
I found Level Sleep through a friend and then was welcomed into their cozy Sonoma home store to one on for style. While the mattress in the store was amazing and is what prompted my first purchase for my new place; it was not until 30 days of incredible sleep that I appreciated the beauty of the TriSupport Mattress and Level Sleep's innovative technology. The stress of moving paired with other life altering events left me quite sleepless, but there was something in the comfort of my Level Sleep mattress that helped me sleep like a baby. More than 120 days in, my mattress continues to provide healing and restful sleep as promised. I am a believer! Thank you.
Recently bought a Level Sleep mattress when it was time to upgrade and we love it. My husband, who is an airline pilot, is sleeping better than ever. Just wish we'd bought them for every room!
I am always trying each night to feel where my body is touching the mattress, and I've normally dozed off without figuring it out. It's so cloud-esque that you can't feel it pushing up against you, you just melt in and then are supported. Loving it!
I am a chiropractor and my patients love the Restore Pillow. They are having better nights sleep on it and it also helps with their neck pain. The mattress is also amazing as well. I highly recommend. Dr. Cobb, Fredericksburg TX
The mattress provides great support and allows for a refreshing night's sleep. It's only been a week but so far so good!
Love the new mattress. It does what you said it would do - support the spine in the midsection and softer places for shoulders and hips.
We were long overdue for a new mattress and are very happy we chose a Level Sleep mattress and pillows. It arrived in a box that was easy to open and allowed for simple set up. We appreciate the different levels of firmness and find our sleep is more restful and in the morning it is easier to get out of bed!
I noticed less tossing & turning the first night I slept on my TriSupport mattress. After a few more nights, I realized I wasn't snoring as much if at all! I like it's firmness and that I don't sink into it but rather sleep on top of it. It's comfortable sleeping on my stomach as well, however, I find I do not wake up on my stomach anymore because I'm quite comfortable sleeping on my back or side. I'm very happy with my new mattress!
Level Sleep products are literally brilliant. They have varying levels of firmness within ONE mattress/mattress pad to properly support your body in different areas no matter how you sleep. My boyfriend prefers a firm mattress and I prefer softer - great, right?! Our mattress was TOO firm for me so we got the Level Sleep mattress topper and both LOVE it. He and I both agree it's the most comfortable bed we have ever slept on hands down. Years ago, we had a tempurpedic mattress which I actually loved but it trapped in heat which the boyfriend did not love and it was still not quite firm enough for his liking. Level Sleep products do NOT trap in heat and provide the perfect firmness in all the right places. Before getting this topper, I was having neck & back pain which has since gone away since I've been sleeping on this. I could not recommend Level Sleep products more. Worth every damn penny. We spend 1/3 of our lives sleeping - give yourself the gift of the frickin best possible most comfortable night's sleep (and naps) ever.
We got the mattress a week ago and have enjoyed every night of sleep since. Wonderful support, especially in the lumbar region, and very nice on the shoulders for side sleeping. The one thing that surprised me was the lack of support while sitting on the edge of the mattress. Not a complaint, just unexpected and took a little getting use to. The ordering process was very simple and delivery was quick. Getting the bed out of the packaging was easy as well, and very cool watching the compressed mattress come to life. I would recommend the mattress and company to anyone looking for a new mattress.
I bought a good mattress that was just too firm with no give. The Level Sleep Topper performed just as I had hoped. It truly does live up to what is advertised!
Incredible experience. Company treats customers with courteous, professionalism and above all the understanding of each individual needs. The mattress topper I bought is of high quality and craftsmanship and arrived at my front door, free shipping. Quick delivery, and as promised. I would definitely recommend this company to my family and friends.l
Best mattress for the back I ever had.
I had just bought a Casper mattress before being presented with the level sleep concept. So I ordered a cover. Incredible results. While Casper was decent, I now have enjoyed the deepest uninterrupted sleep in years !!! I highly recommend this product.
We bought this mattress based off our chiropractors recommendation d and we absolutely love it.
I have a chronic lower back pain so I tried several other options before Level Sleep. And I can surely say that Level Sleep totally works for me. This is the first mattress which really relieves the lower back pain. I feel better even throughout the day. Thank you! I didn’t think this was even possible.
My mattress topper is wonderful although it took almost a week to adjust to it. My aches and pains are not as bad. Thank you for making a great product.
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.