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Suffer from tossing and turning? It could be because your current mattress doesn't support and align the spine properly. That's where Level's TriSupport™ technology can help. Their technology is a marvel in zoned support with a high-end all-foam design made in the USA. While the shoulders and hips are relieved of pressure, the middle spine is supported properly. With a patented design that is supported by chiropractors, Level Sleep is worth consideration for back and side sleepers needing well-aligned support.
Mlily is a mattress brand that is well known for being a global partner of Manchester United, and is available at brick in mortar mattress retailers and on Amazon. Their mattresses are made with trendy materials like bamboo and aloe vera, which is a major differentiator vs many other online options. They blend these materials with foam mattresses and also have select hybrid options as well.
Based on our aggregated reviews and our scoring method, we recommend Level Sleep in this match up!
See Our Full Review of Level
We all want to get a sense of which mattresses are best rated by sleepers, but it is not always that clear when browsing online. These mattresses are highly regarded by customers according to current data on customer sentiment and reviews. Even though your experience may differ from other customers, these mattresses are worth a look over. Read on below for more information.
Support is absolutely essential for great mattress brands, and these mattresses know a thing or two about great support. Many think supportive means firm, but even medium or soft mattresses can be deeply supportive. The essential quality to a supportive mattress is whether it provides healthy resistance to align your spine. These mattresses are perfect at being able to provide a supportive sleep.
Do you want a mattress that provides a comfortable ledge to sit on? Thest mattresses are perfect if you have to put on socks or slippers because they have good edge support and provide a nice ledge to sit on.
Bowling Ball & Density Tests
Many reviewers like the bowling ball test, which shows the firmness of a mattress. The most important thing to see is if the supportiveness is clear across the mattress to align to your body properly. These mattresses are great at supporting the spine evenly and offering even density across the mattress.
Having a mattress that will last years is a tough proposition for mattress brands. First, they would need to invest in better materials, and make more intensive product tests. Additionally, many brands have added difficulty here because it can be a question of individual bodies and wear. That said, customers react very well to these mattresses based on durability and based on the current reviews and materials used should last 7 - 12 years for most everyone.
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Getting a firm understanding of sleeper reviews can be a relief. Customers, unfortunately, don't always enjoy these mattresses. Some have comfortable experiences, but others have issues. If you are contemplating ordering, see below for more specifics that may be helpful.
There are some customers that don't feel that these mattresses do well supporting them. Though most find these mattresses comfortable initally, if your body type is different than average, review the mattress specifications before purchasing.
For those that want quality edge support, some describe these mattresses as having lacking edge support over the short term.
Sadly, these mattresses don't always get love from customers on durability. While some sleepers reported lasting comfort, others describe feeling issues and discomfort of a short time. If you are considering to buy, take a look at the warranty and return policies beforehand.
I'm a chiropractor and I have been looking for an orthopedic mattress for myself, as well as something I can recommend to my patients. I've had the TriSupport Mattress now for almost 2 weeks, and I am very happy with it so far! It successfully supports the spine's curves and is comfortable in all sleeping positions. I have noticed an improvement in my sleep quality too (fall asleep faster & wake up feeling more rested than before), which is an awesome added bonus. Stellar customer service as well. Thank you!View More Reviews
We upgraded to a king after having a queen, and couldn't be happier! This mattress provides amazing back support! I had just gotten shoulder surgery, and as a side sleeper needed something super comfortable for my back - no pain, and love may be converted to back sleeping!
I really love this mattress, it is very supportive in all the right places. The staff are very helpful.
For years I have had to put a wad of socks under the middle of my back to give me the support I needed to lay on my back. With this mattress I no longer need to do that. I also had issues laying on my left side putting pressure on my hip and making it feel out of joint the next day. With this mattress I have a lot less of that issue as well. I am very pleased with the purchase.
I noticed less tossing & turning the first night I slept on my TriSupport mattress. After a few more nights, I realized I wasn't snoring as much if at all! I like it's firmness and that I don't sink into it but rather sleep on top of it. It's comfortable sleeping on my stomach as well, however, I find I do not wake up on my stomach anymore because I'm quite comfortable sleeping on my back or side. I'm very happy with my new mattress!
The trisupport mattress is wonderful. The varied supports in the mattress lend itself for a painfree, relaxed sleep.
We were a bit apprehensive at first ordered 2 mattresses and couldn't be happier being a side sleeper my shoulders are in heaven sleeping better than ever Thanks
We have had our Level Sleep mattress now for one week and so far so good. It did take some nights (3) to get used to it and find the "sweet spot" for greatest comfort, but since then, we have slept great and have had no back trouble whatsoever!
we finally spent our first night in our new home on our sleep level bed. It was so comfortable. Jim said he felt very comfortable in all hia sleeping positions. I slept very soundly as well. I was going to send a note to thank the team for there great service.
This mattress and pillows are worth every penny. Have been have great night sleep ever since. Should have bought this month's ago. Thank you for everything.
I found Level Sleep through a friend and then was welcomed into their cozy Sonoma home store to one on for style. While the mattress in the store was amazing and is what prompted my first purchase for my new place; it was not until 30 days of incredible sleep that I appreciated the beauty of the TriSupport Mattress and Level Sleep's innovative technology. The stress of moving paired with other life altering events left me quite sleepless, but there was something in the comfort of my Level Sleep mattress that helped me sleep like a baby. More than 120 days in, my mattress continues to provide healing and restful sleep as promised. I am a believer! Thank you.
After swapping out my expensive mattress for the much cheaper Level Sleep mattress, I wasn't too impressed, but after a few nights I started waking up without my normal back pain (from my L5/S1 fusion area) that I had become used too. Maybe I didn't align myself vertically in the right position, but I really became a believer and a huge fan on the Level Sleep technology as it is the best mattress I have ever found for alleviating back pain. Way to go team. Great Mattress and a Great price too!
I've been struggling with back pain for years. My chiropractor told me about this bed and What a difference! The bed is firm enough to sit upright in as well as support you while you sleep lying down. It does not move around or disturb your partner like many other beds. I used to wake up every morning so stiff and sore in my previous bed. The price is also extremely reasonable! The bed came in the mail and was easy to set up
I'm so grateful my chiropractor suggested this mattress. For anyone who suffers with fibromyalgia, it is an answer to prayer. I also have a herniated disk & OA. This mattress provides the different levels of firmness/softness where they are needed most & I couldn't be happier.
I've been telling my friends about your intelligently made mattresses that we found to be very comfortable with support in the right areas. We've tried other mattresses that disappointed us rather quickly. We first put your mattress in the guest room and guests loved it, but then we decided to put it in our room and have been much happier than with our older, expensive yet sagging mattress. We recently stayed at Whitehall Hotel in Chicago that advertises as having the second most comfortable beds in a hotel....don't know what brand they use, but your LevelSleep is right up there if not better....
I am very happy with the level sleep mattress. I have struggled to find a mattress with the right support for my lower back that is also comfortable and good for the rest of my body. I appreciate this mattress has different firmness for different parts of the body. It seems to be working for me as I have been sleeping on level sleep mattress for three weeks and I have experienced good sleep and ZERO back pain. This is a welcome change from previous mattresses. On this particular mattress the sides are not as structured as ones I previously owned. I cannot sit on the edge without naturally sliding off the edge of mattress. Since I chose this mattress for sleeping this issue is just a minor inconvenience. I'm a mostly side sleeper enjoying pain free mornings thanks to this level sleep mattress.
I am so grateful for this wonderful product which provides pain relief for my autoimmune and osteoarthritis joint problems. I am now having a restful night's sleep and can more comfortably get out of bed in the morning. My quality of life has been greatly improved. Thank you to Zach for arranging to send it and the wonderful restore pillow to me in Melbourne Australia. My best wishes to all in the happiness team at Level Sleep. Christina Castles.
Great customer service. Delivery and packaging was easy. Mattress had no off gas smell at all. The cover is so high quality and breathable. Best nights sleep in over a year. Starting to see improvements in my neck and back pain after 10 days on it.
Before we purchased our mattress we had a couple questions about the product so we contacted the company to get more information. They responded right away and answered all the questions that we had. The were super friendly and informative. We purchased the king size mattress and have absolutely fell in love with it. My husband has back issues and this mattress has helped him tremendously! I recommend this bed to anyone looking to get an amazing nights sleep! It is totally worth the investment!
This bed is phenomenal. A must for spine care experts and their patients.
Recently bought a Level Sleep mattress when it was time to upgrade and we love it. My husband, who is an airline pilot, is sleeping better than ever. Just wish we'd bought them for every room!
Love the new mattress. It does what you said it would do - support the spine in the midsection and softer places for shoulders and hips.
I have a chronic lower back pain so I tried several other options before Level Sleep. And I can surely say that Level Sleep totally works for me. This is the first mattress which really relieves the lower back pain. I feel better even throughout the day. Thank you! I didn√¢‚Ç¨‚Ñ¢t think this was even possible.
I now have a total of three Tri Support Mattresses in my home and we love them! We were introduced to this product through a family member and at first we were skeptical and then when we received our first one...we were sold. We have had our mattresses for a few months now and there is no going back for us. Thank you Levelsleep!
We love the bed. My husband said this is the most comfortable bed he has ever slept on.
Both my wife and I were suffering from various pains upon waking every night. Since getting Level Sleep's premium mattress, we both have been waking up pain free. We love it! Thank you, Level Sleep!
I'm 92 and with the help of a 65 year old we had no trouble getting "THE BOX" up a couple stairs and on the bed. That was a couple months ago and so far we're very happy with the purchase.
And then my body adjusted to having lumbar support and my back thanks me every morning!
After the first night of sleep on my TirSupport mattress my back pain decrease by 80% when I got up the next morning. I am hoping that once my body adjusts to the mattress that my back pain will be eliminated.
I've been seeing my chiropractor for about a month with a back problem that was causing pain in my leg. After mentioning that I was having trouble sleeping because I couldn't find a comfortable position, he suggested looking at the Level Sleep mattress. After looking it over, I called with a few questions and ended up ordering a new TriSupport mattress. When it arrived, it was actually kind fun unpacking and setting it up. We've been sleeping on it for almost two weeks now and have definitely been sleeping better with less tossing and turning. My wife even said she thinks we're both snoring less now.
no back issues since Ive been sleeping on the bed- or shoulder issues.....used to have shoulder and neck stiffness in the morning and that is a non issue anymore. I think it would be best to have the special pillow also!
I had a bad shot mattress. I replaced with the tri support and have slept much better from night one. The mid support area is a little to close to the head for my baby. I have a twin. My abdominal part of my body is a litttle longer than normal and my legs area little short. I would have bought the longer and wider one but don,t have thes space.
I no longer feel painful back in the morning. Sleeping on my back seems to be much easier too. I really like it :-)
Very comfortable and good support but my arm always falls asleep if I sleep on my side. Is a less firm version available ?
I have slept better the past week than I have in the last year. The pillow is as much help as the mattress. I plan on getting the pillows for my children.
We started sleeping on our luxe mattress 2 weeks ago and couldn't be happier! We previously had a different brand foam style mattress that cost quite a bit more and we are much happier with the Level Sleep product! Thank you JJ and Zach for the awesome service!
I have questions and I want to speak with Zach. 213.595.5478.
So far so good I think it's a keeper
...a great night's sleep! This topper is amazing. From the very first night we slept on it, we were amazed how comfortable we were compared to previous nights. It arrived promptly and love that it was guaranteed to make us happy. It sure does. Highly recommend!
The TrSupport Mattress is great! We wake up without back pain. It's just the right firmness and it's really fun to sleep on; raise your head, raise your feet and use the wave to relax awhile before sleeping. Thanks to the technology team for the development of Level Sleep mattress bed. This mattress is made with high grade materials and will last a long time. We may go back and buy the mattress TriSupport Topper for days we want a change of pace to pamper ourselves. We recommend this bed to anyone who wants to Sleep Happy. Thank you.
I have a MLily Bliss King Size Mattress and it's the BEST mattress I've ever slept on! For the first time in YEARS I am sleeping through the night and I don't wake up with aches and pains! It also doesn't make you hot! LOVE THAT! You can't pay enough money for how a great night sleep makes you feel in the morning! So thankful I have my MLily Bliss!View More Reviews
I bought this mattress its by far the most comfortable mattress I have ever owned. I previously owned a tempurpedic mattress and it use to always make me hot, I had had back problems for years until getting one, and within 2 days of sleeping on it, they went away. The cover on the mattress feels great, this was a fantastic deal and I'm thrilled.
Best mattress I have ever owned. Good support yet soft and comfortable. My wife and I are now spoiled as we cannot sleep on motel mattresses
It feels like luxury at first. I've owned a queen size for about a month now. I have woke up almost every night with severe sciatic and mid back pain. It's way to soft and offers no support.
I purchased this months 4 months ago. It has the cooling gel in it, but I wake up with night sweats and hot., I also started to develop an allergy to it, I sleep on my back, it causes me to itch like crazy, and doesn't stop. I had to buy a mattress topper 3'' thick to put on top of it to keep away from the memory foam, even with a mattress protector on it. Helped some, but now I am stuck with it. It is however very soft and comfortable. Pity about the heat and itching though. I upgraded to this from a Serta memory foam without cooling gel, and I should have kept it.
Without a doubt the WORST investment in a mattress I have ever made. One star is six too many.
Thank you Elliot & friend for personally coming to my house to drop off my mattress the next day after purchasing! Couldnt be happier! THANK YOU! - Christy W
This is the second Mlily mattress I have purchased in the last two years. I love my original one though you have to spin them around every other month or so because they really do form to your body...They also tend to be a little warm, I live in Ohio and rarely used more than a sheet all winter long, with my house set to 62 (62 is totally not low because my house keeps the heat in so it feels warmer for those of you that think I might possibly be a penguin). This mattress I bought for a friend of mine and it's just as comfy as mine. The off gas usually goes away within 24 hours and for some reason I tend to believe this mattress has less off gas than mine. So the sole reason for not giving it a 5 star is because I sleep hot and it isn't the coolest bed I've slept in, but it's uber comfy.
I bought one of these two years ago, paid about 750 for it and in my opinion, I got a heck of a deal. The bed is super comfortable and is comparable to other more expensive mattresses. I spin it about every six months or so and bc its a coil/foam hybrid, it's kept its shape nicely. Everyone who has slept a night in this bed says it's one of the better sleeps they've had. I recommend it.
So far so awesome. I'm a big guy with a serious accumulation of orthopedic issues. Used this to replace a twelve year old top of the line Sealy king size that was keeping both my wife and I up tossing and turning all night. Tried this in a showroom and I was so relaxed in five minutes I almost couldn't get up. It does sleep warmer than a conventional mattress, no doubt about it, BUT, it's a whole lot cooler than the old1st generation foams ( which I found intolerably hot). Super simple pakage shipping makes it a whole lot simpler to handle than a conventional, and we experienced very little if any issues with degassing odors or the foam reaching it's advertised thickness. Due to space issues our two new mattresses were unwrapped and left to reshape standing on their side, which may have actually helped, given the greater surface area exposure and reduced resistance that that orientation allowed. We've now had them (a pair of long twins) for several months and my 110 lb. wife found it too firm, so we replaced hers with something better suited to the princess and the pea and gave hers to our son, and he loves it. We'll see how well it holds up over time, but considering the difference in cost I could replace this every 3-4 years for what we spent on the last Sealy. We did also try probably two dozen similar offerings from the major names and the fanciest Sealy foam mattress was the only one we found that we liked as much or better, just not several thousand dollars better. I consider this proof that you don't have to sell a kidney to get decent night's sleep. Just hope it lasts. We also purchased a pair of the adjustable bed frames with the wired remotes (Pragma) and are equally impressed with them in terms of function and value. The wired remotes are actually a blessing in disguise for folks like me who are constantly losing one. The only caveat is that the twins tend to slide apart on their frames, so I'm working on addressing that (maybe Velcro or a retainer such as is used on the foot of the bed) but overall sleeping better than I have in years.
My wife and I have had this mattress for 3 years now, and it's still great. There is a little bit of a break in now, but it's still very comfortable and not too soft. It doesn't feel like a hammock as a spring mattress would, and it's actually still medium firm. I have back problems, namely lower back spasms, and this has helped me greatly. It works for back and side sleepers (myself) and stomach sleepers (my wife).
I actually bought this from a local vendor in my area. For years I have favored what my family lovingly calls an 'iron slab' for a mattress. I'm a firm supporter of a firm mattress. However, as I get older I got more aches and pains to go with my years and a hard as rock mattress is no longer ideal. But I didn't really want a cloud to sleep on. I cannot remember how I got turned on to memory foam mattresses, but after exhaustive research I surmised which one would be the best, this one wasn't even on my radar. Before buying the one I had selected online, I wanted to test out some memory foam mattresses in the store to make sure that it was possible for them to be comfortable and yet firm enough that I wasn't sinking into them. I went to 5 stores locally, 4 of the stores encouraged me to look at a Sealy, however, the vendor I had gotten my previous mattress from showed me the M Lily. I fell in love with the Lily, but I'm a cautious buyer, so I went home and did some research, and liked what I found. So I bought it two days later. I have had this mattress now for a week and I love it. I won't say that it wasn't an adjustment coming off of a spring mattress, because it was. This mattress is firm, I tried to punch it and it actually hurt my fist. However, the human body is heavy and this mattress will sink a little on the areas where you put the most pressure, namely your butt. LOL. And if you stay in one area for long and warm up I have noticed that the mattress foam seems to get almost 'gooey', however, move from that spot and everything goes back to the way it was. I love the quilted cover, I loved it so much I actually didn't put a fitted sheet on the mattress for the first 5 days. The top layer of foam is some sort of cool gel formula and you can feel it if you run your hand over the quilted top. Altogether, if you like a firm spring mattress than I would recommend this mattress for you.
Just bought one of these here in town. I've literally been in it all night and day it's awesome I weigh close to 300 lbs my wife doesn't feel me get in and out of bed it cushions my weight it's just a great mattress. Even our lil boston terrier loves it lol. Only thing I suggest is make sure buying online like this that you don't lose the 10 year warranty it's great for piece of mind
I bought my daughter this mattress a couple years ago. She loves is so much, I just bought another for my son. He is sleeping very well and loves it, too.
had back pain, headache and tired all the time, and all of it is fixed with this mattress. It offers great support while molding to your body and relieving pressure points. I weigh 240 lbs. Lets hope it lasts a long time
We just bought this mattress about a week ago and we absolutely love it! I was afraid of buying a mattress online so we went to our local furniture store where they had one of these for us to test out. Loved it, bought it, no regrets. It's not too soft not too firm. My husband doesn't like soft beds and I don't like firm beds but we both agree this is the best mattress ever. Also very afordable for what you get.
Bed will not last more than a couple years. Mattress will deform under your body weight until it is virtually impossible to stay on bed. Warranty is a scam. They will not honor the integrity of the mattress.
We were replacing a futon mattress on a day bed in our office/spare room. The futon was so hard it was like sleeping on a stone floor. The new mattress is perfect for me to sleep on when my partner has the flu etc. It has enough support but is similar to our memory foam mattress. When we unpacked it there was a slight smell as it aired but it was minimal and went away quickly. I'm quite happy with this mattress. It's perfect for my day bed. Other reviews have commented on how it bears up over time, obviously I can't speak to that concern.
7'' size is very comfortable: supportive yet soft. Makes my sleeper chair very accommodating, especially for older guests. Arrived quickly; packing odors dissipated within 24 hours.
Excellent product and great delivery service for a bulky product
We had purchased two 10'' Mlily mattresses for our vacation and everyone raves about them. So, when it was time to invest in a mattress for our main home, we thought we'd do the same. After reading dozens of reviews, we went with the 13'' Serenity pillow top model. The first night seemed like a dream. After the first night, my wife and I have experienced nagging lower back pain that can only be caused by the mattress. We are hoping that the mattress softens a bit with time, but so far we are less than completely happy.
Love it it's like sleeping on a cloud best purchase I've made so far
A great mattress, finally found the one!
Very impressed. Had reservations buying a cheaper brand as opposed to Tempurpedic, but the cost savings made it worth the gamble. We've had it for a month now. VERY glad we went this route. The bed is comfortable, sucking you in yet still firm. And the cost savings makes it even more worth it. I would recommend this bed.
It's high quality and makes spring mattresses seems like something dinosaurs would sleep on. If you can imagine being on a distant planet in anothe galaxy sleeping like a boss, this bed is what you'd be sleeping on. Seriously though, it's very supportive yet very comfortable. Stains easy but the lady who sold it to me said any foam mattress needs a waterproof cover. Why the cover isn't washable on this model is anyone's guess. Maybe the makers of the bed thought the buyers for these things were going to be single people that happen to be extremely careful about not having wine in bed...Also, yes, as the other review states, it is very comparable to the mattress at Ashley furniture and such. Maybe more comfy.
Heavenly. The most comfortable mattress I've ever had the privilege of lying on. I replaced my $3k Tempurpedic with the MLily and have slept much better.
I must admit I never would have imagined I would buy a mattress on the Internet without even trying it out first. Well we took a chance, and the whole experience has far surpassed my expectations. My husband and I were disappointed with our local store who carries Mlily. We went there and I liked the Bliss mattress and he thought it was too soft. So we tried out the Energize model and it was too firm for me. So while looking at the Mlily catalog they gave us, we both liked the tranquility mattress and thought that would be a good choice for us. Hybrid , middle of the road firmness, cooling feature and it was one of their higher end models as well as being featured on the cover of the Mlily catalog. Well our local store told us this Tranquility mattress was not available here and was mostly sold in Europe! Really??? Well I immediately looked it up online and found it on here for close to 500 dollars less than the bliss model at the store, with free shipping!!! Now...about the mattress...... It is absolutely wonderful!!! It arrived within 3 days of ordering it and came rolled up nicely in a blue tarp to protect it. We opened it and let it expand for 24 hours.... now keep in mind: I was sleeping on a 19 year old innerspring mattress and I was used to it being very soft, and having the roll to the middle and sink feature lol! Anyway at first I thought it was a bit firm for me, but I have been sleeping on this for almost 2 months and it has softened up just a little and I have been sleeping soundly throughout the night! Its firm but soft if that makes sense. I absolutely love this mattress and would highly recommend it!!! You have lots of support but when you lay down, it conforms to your body without sinking and it just feels dreamy!!! I feel more rested the next day and don't wake up 6 or 7 times throughout the night like I did on our old mattress. The seller we got it from was wonderful too! He went above and beyond to make sure some details were ironed out and helped with us choosing a new foundation for this mattress. We tried out several mattresses locally which were in the 3000 dollar range and this mattress feels just as good if not better than those. I highly recommend this mattress as my husband I have both recieved many positive ramifications as a result of purchasing this mattress:)
We stayed in a hotel suite that had this mattress. We loved it so much we bought one on amazon and it is exceeding our expectations. Love the gel that helps keep the bed feeling cool. The memory foam has great support and doesn't give you the 'sinking' feeling. It conforms to your body very nicely with comfortable support, it doesn't swallow you up. Overall we love this mattress, couldn't be happier.
We have had this mattress for two years. It started off great but not so good now. I wake up around 3:00 am now with my back hurting. The mattress top has gotten loose with the material pooching up. The support is just not there any more. Have slept on other beds (hotels, visiting family, etc) and I sleep well with no back pain. So now I have to put out another chunk of money for another mattress - not an easy thing to do with our income.
Never had any complaints for this bed. Very comfortable and at a great value. Do not pay over 800 for a queen size, otherwise you are getting majorly ripped off.
I have only had this bed for under 30 days but I am so sad I spent $2700 on it. I told the sales person I wanted a bed similar to my ICloud Tempurpedic. I was told this is better than the ICloud. Well, I feel like I am laying in a coffin. The bed sags so bad in the middle and to get out of it is like climbing Mount Everest. I do not have this kind of money to be spending on a mattress. Am so so sad I purchased this product. I would not even sell it to anyone but just take it to the dump.
I have had 6 back surgeries getting ready for #7 ,when I contacted the company about a problem with the mattress that I paid $1200 for in April I was told to dismantle and lay everything on the floor and lay a broomstick on it and take pictures of it, I tried this and was layed up for 4 days on a mattress that hurts my back, thank you very much I guess I am stuck with it so when I can I will buy another one, mostly upset about being deceived about warranty and comfort level thank you and very happy I will never have to deal with this company again
We have bought 2 beds from Mlily and they are the best beds. We also have bought several pillows and they do not go flat like your normal pillows. I would highly recommend there beds and pillows to anyone. I have back problems and since we have bought our bed I don't wake up in pain like I use to.
The first time I laid down on my MLILY queen mattress, I knew it was the best. A year later it still is. It is quality and comfort.
Recently purchased an Mlily at a fairly expensive price, after receiving it and getting it on the bed, it was impossible to sleep on.TOO HARD,like sleeping on a concrete floor, the place we bought it from says oh just give it time.well we gave it time and then some more time. So we went back to where we purchased the mattress,and all they would say is that Mlily does not have a comfort guarentee.. So after giving it another month and not hearing it back from the store where we purchased it. The mlily went to the dump this morning. We never heard back from the store or the company.. Pretty sorry. Every friend i have will know to avoid mlily...Terry SheltonJackson Tn.