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Leesa is a popular foam mattress company that makes its flagship Leesa mattress with three layers of foam -- one layer of cooling foam, a memory foam layer, and a last support core layer. For those looking for superior support and comfort, their Leesa Hybrid and Leesa Legend mattresses offer a combination of both supportive foam and pocket springs. Leesa's newest addition to their mattress lineup, Studio by Leesa, is their all-foam value mattress offered at a lower price. Their mattresses are well loved by many customers and they have a positive company mission, donating 1 out of 10 mattresses to non-profits who help the disadvantaged.
Raymour and Flanigan sell a variety of mattresses including many name brands, but they also sell mattresses under their own label - Bellanest, which is a line of extremely affordable mattresses. Their mattresses come in either memory foam or hybrid varieties, and most find them comfortable though there are some that claim durability issues.
Based on our aggregated reviews and our scoring method, we recommend Leesa in this match up!
See Our Full Review of Leesa
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.5/10
No Back Pain:
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: $219-$759
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Customer satisfaction is a good starting place for digging deeper. These mattresses have great customer satisfaction versus competitors based on online reviews. Sleepers feel comfy with these mattresses and have good experiences with the brand. Read on below to learn if this mattress will work for you!
These mattresses do well with support versus others in the industry. They offer the support needed to align the vertebrae and customers feel comfortable while cradled by these mattresses. Customers report that they feel a good amount of support and and don't report loss of support over the short term.
Edge support is important when you are sitting or lying close to the side and are looking for even support. These mattresses are rated well for edge support for those that need it.
Bowling Ball & Density Tests
A bowling ball on top of the mattress is a good way to measure support and firmness. These mattresses provide an even supportive structure throughout the mattress.
It's a big deal for you financially if your mattress lasts and lasts. It's one more great reason why durability is top of mind for mattress buyers. However, not ever brand empathizes with this demand from shoppers. In spite of that, great products still are being built by good brands. These mattresses are given high marks when it comes to durability. These mattresses should last up to a decade for most sleepers, but those with heavier builds may have slightly less longevity.
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Customer reviews can be hard to see from a high level -- especially with brands trying at all costs to protect their reputation. These mattresses, sadly, don't get the highest reception from sleepers. There are still customers that really appreciate these beds, but many others that don't. Make sure to read on to figure out if they will work for you.
In terms of supportiveness, these mattresses get mixed reviews. Some feel like the mattresses provide good comfort, but others didn't feel great after a night's sleep. If you are above average in weight, you may want to do some added digging into reviews to make sure you find the right pick for you.
Edge support is a key item for anyone that likes to sit on the side of their mattress. Some may not find these mattresses to be evenly supportive along the sides and may dip more than usual.
Everyone wants a mattress that will last forever, and when instead we get a mattress that hurts our backs after a couple months, we feel awful. However, now more than ever, it is getting harder to find lasting comfort. With more products in the industry than ever and rife competition, companies are sacrificing quality to find profits. With these mattresses specifically, some sleepers report problems with lasting comfort. Durability issues don't happen to everyone, but make sure to read more about the warranty and the return policies.
My wife and I live this bed so much. When we don’t sleep at home we miss it. Very sound sleep every nightView More Reviews
Was pleasantly surprised with the support, comfort and overall better sleep provided by this mattress. I had a spring mattress for over 8 years and decided initially to go for a hybrid construction of spring and foam. This hybrid option eventually did not work out and I went with the all foam solution. All my initial worries were gone after that first night, the mattress does provide a good level of support and dissipates heat quite well. The only down side to this mattress was the smell it had for about a week after unpacking it, not a terrible thing to have to deal with for some days but not pleasant either. Regardless, I would highly recommend this mattress.
I bought the queen size mattress. It was delivered promptly and weighed 74 pounds. It wasn’t too hard to move around or dump out of the box (I have a low platform bed frame). Did a little adjusting of the cover or it would have opened lopsided. It is wonderful. It is supportive. There are no pressure points to cause pain anywhere on my body. I sleep with less tossing and turning so I’m more rested in the morning. I love my Leesa. Best $800 I have ever spent.
My Leesa is amazing. My back feels so good when I wake up in the morning (not always the case on other mattresses). I love memory foam but hate how hot it makes me feel and Leesa seems to have solved this problem. It reminds me of memory foam but I never overheat. And I don’t notice my wife getting out of bed in the morning. I paid a lot more for a Sleep Number and am replacing it with my Leesa!
Love this mattress! Firmness is perfect! I researched for a year and glad I chose the Leesa.
Going to bed has become one of my favorite times of day as a result of the Leesa mattress! Nicest bed I've had the pleasure of sleeping on!
I love the two Leesa Mattresses that I just bought. I now slumber in a deeper sleep. I don't wake up during the night tossing and turning, and look forward to going to bed! The pillows are fantastic. .
I love it. The best night sleep with out waking up stiff. It is very relaxing
We love our mattress! You sink in at all the right pressure points. We both especially like how our hips are sinking in just enough. It’s not slow to form like other memory foam beds, so when you roll over, your not leaving a hole and sitting on top. Our only complaint and the reason I didn’t give 5 stars, is the smell. During the first 2 weeks, it was pretty strong, it’s been about 2 months and it’s finally gone away for the most part. I’ll occasionally still smell it. I imagine all foam beds have this smell.
This is a very firm mattress. I wish there had been an option to choose a softer one. Also, deep-pocket sheets, which most new sheets are, do not fit well. They are much too big.
My whole experience with Leesa has been wonderful. I ordered the mattress and foundation and had the mattress two days later! The foundation takes a little longer but I had that within a week. There was very little off-gassing and I didn't find the smell offensive. I'm very sensitive to smells/fumes, I have asthma, but we were able to sleep on this bed the very first night. The mattress is THE most comfortable thing I have ever felt! It somehow manages to cradle you, like a big, soft marshmallow and provide the perfect amount of support. I suffer from multiple sclerosis and fibromyalgia and this bed has made such a huge difference in my life. I no longer wake up feeling like I've been beaten-up and while I rarely sleep through the night due to my illnesses, the rest and sleep I get on my Leesa has greatly improved my life. I've honestly never experienced this level of comfort! Thank you, Leesa!!!
totally awesome comfort after 6 weeks. Love it.
Best night sleep that I have had in a long time. The only downfall on this mattress is I never want to get out of bed!
I don't know why we waited so long
My wife and I LOVE our mattress. But that begs the question, how do you know you love it? First of all we aren't complaining about how we feel when we wake up anymore. We don't talk about buying a new mattress or even considering making a change. We fall asleep, and stay asleep (except when our 5 mo old wakes us). It's become a wonderful part of our evening, most nights I look forward to lying down! Great mattress for the price.
relieved that it's as good as the reviewers make it out to be and relieved that i turn much less than I did on a spring mattress. My wife's experience is the same. It's a deal.
We bought a king size Leesa for our master bedroom and loved it so much we bought a queen size for our guest bedroom. Our guests are going to love it!
I have to admit I was a bit skeptical that a mattress that is not super thick could be comfortable. My husband and I were both pleasantly surprised. The mattress has been wonderful. Not too soft, not too firm. It is well made with a beautiful cover. Love my new mattress
Best mattress yet
nice to finally get a good nights sleep.
Fell in love on the first night and have slept better since. It is the right amount of firm and soft and cannot tell when my husband moves next to me. I am a Leesa owner for life!
I am enjoying this mattress
I enjoy my mattress and will buy again in the future. Bed feels firm but contours to my back. It has lessened my lower back pain. Only gripe is that the mattress has a plastic smell upon opening that lingers. Had to leave windows open for a week to let it air out. Smell is still there but faint.
I love the matress and sleep great. It provides great support and breathes well. It still has a slight chemical smell from then it was made I guess but you get used to it.
Only reason I don’t give 5 stars is, LEESA tell us there may be some “off gassing” from the mattress for a few days. That means fumes emit from the mattress’s man-made material, a kind of settling process.
In the case of my mattress, it was like sleeping over an open can of paint for over a month. Then the “gassing” finally stopped.
I sleep really well on this mattress. Glad I bought it.
I'm a stomach sleeper and this mattress was too soft for me. I needed a mattress that was a bit more firm.
Our mattress has already developed troughs. It's still comfortable enough but there's no way it will last even 3-5 years, let alone the 10 a mattress at this price point should last.
We bought the leesa for our Special Needs son. He is 35 and has a hard time sleeping. He has loved it. Sleeps so much better and is in a lot less pain when he gets up. Thank you.
My husband just had back surgery and he has been loving the Leesa mattress. We both think it's wonderfully supportive and just the right amount of soft. We love it!!
Delivery and packaging was quick and easy. The light smell it had only lasted a day or two. As a heavier set guy, it felt amazing. It was super quiet, unlike a spring mattress. Very little disturbance with my wife. My wife on the other hand, hated the mattress. She's considered petite, and the more dense nature of foam mattresses meant she felt the Leesa to be a lot more firm than our last mattress. Sadly, I ended up returning it for her. It's a great option for medium to large folks. By the way, the return process was a breeze and refund processed about 5 days after the pickup. Amazing service.
My fiance and I are about a year into our Leesa experience and for both of us, it's been the greatest investment. She and I both travel extensively and we sleep in a lot of hotels but no matter how much we enjoy the mattress, we always look forward to coming home to the Leesa.
Super soft and well made mattress! We have been impressed with the quality and how it’s almost impossible to have a bad night’s sleep on it. It does run a little hot but I’d imagine not as hot as other memory foam mattresses due to the Leesa’s thoughtful construction.
I have gotten the best sleep ever! I’m a back and side sleeper and it’s been amazing for me! Definitely worth the investment! If you’re going to buy a mattress that will last and will allow you a great sleep, go with LEESA!!!
comfortable and supports my back well while being comfortable
Bought this mattress for our son, he is a very big boy, hoping the mattress won't start sagging in hot e middle as every other mattress we have bought for him! We will see!
I've been having difficulty sleeping due to a injury. I purchased the Leesa mattress and was finally able to get a decent night sleep.
After sleeping on this mattress for over a month, I’m ready to review it. This is by far the most comfortable mattress I’ve slept on. I also upgraded from my queen mattress to a king, which has been excellent. Along with the great sleep I’m having throughout the night, I’ve noticed I no longer wake up when my husband adjusts or gets in and out of bed. Experience with this mattress has been great!
For me, the Leesa Mattress has proven to be a wonderful mattress. I have bursitis in both hips; I have had zero hip pain with this mattress. I sleep soundly, comfortably. If my kids hop into bed with me, they can move without disturbing me, and vice versa.
I highly recommend trying this mattress. What price would you put on a peaceful night's sleep?
My husband and I were not sure if we would like the new mattress but turns out it's perfect. We are sleeping better and loving the new memory foam. Thanks for the help R&FView More Reviews
We were a little scared to change from a mattress with springs to the new memory foam. WOW, what a great choice though. The memory foam conforms to your body and is so comfortable. The aches and pain of growing older have disappeared when sleeping on this mattress.It just supports your every need when you sleep. Would buy this mattress again in a minute after using it! Thank You Raymour and Flanigan
My mother bought a mattress 1 and half years ago. They came out, checked the mattress, told her she wasn't getting a new one cause she sweat on the mattress. Only took pictures of where she sweat which was one spot, it's not like they are going to resell the mattress. And they should correct the guarantee that if you sweat don't call us. Some guarantee they have. They didn't even check that the mattress was sunk in on both sides. When I sat on it I fell in it. And we have rotated the mattress. I will never buy from them again and I will tell all my family and friends as well. Thanks for nothing Raymour and Flanigan.
I am writing to this hoping someone on top will hear me out and re-consider the sales tactics. Your employees are salesman, not doctors. Customer knows best. After 9 wonderful years of having my 'firm' bed from Sleepy's it was time for a new bed. I would have returned to Sleepy's for my mattress needs, but they closed down their Waterbury, Ct. location. And so, because I had done business with R&F in the past with furniture, I thought I'd try buying a mattress from R&F.
Now from my sleeping experience, which is above all other professional bedding experiences, I was determined on getting me another 'firm' bed. Who knows my back more than my back? So I walk into the Waterbury Location and immediately I was approached by a sales rep. I told her that I am looking for a mattress. As we walked to the back of the store, she asked what type of mattress I had in mind and I told her a firm mattress. She then begins to ask me what side do I sleep on? I told her that I am a side sleeper. She then said, that for a side sleeper plush is the recommended mattress. I told her well thats against everything I believe in. I then told her, that I walked into R&F with my mind set on buying a firm mattress due to my previous mattress experience. She has me try out two plush queen beds.
One was too soft, but the other at the time felt like it may have been what I needed. She says, I'll give you 15 minutes on the mattress and I'll come back to see what you think. She comes back to what felt more like 10 minutes and asked what did I think. (I now know a mattress decision takes way more than 15 minutes.) I told her the mattress does seem that it will do the job. Plus, hearing all she had to say about plush being for side sleepers made me feel like I may have been wrong with my own idea of a firm bed. Even a manager came by to help me understand that side sleepers use plush. He even stated, 'firm is one of the most returned mattresses.' They also convinced me to buy the platinum warranty just in case it doesn't work out. I make the deal. What a regret!
I should of listen to my body! The bed arrives and my first night on it was great! But on the 3rd day, I woke up with with a stinging feeling on my hip side. I went back to R&F and spoke with the manager and he said, it may be that my body is adjusting to the bed and that I should give it more time because I have platinum coverage. I leave thinking he may be right about me adjusting, so I go back home. But I now see, more time sleeping in a bed that wasn't for me wasn't good advice, medically speaking. Even a healthy back can get harmed sleeping on a bad mattress. The manager who said I should give it more time was really saying to me, leave the knife in your hip some more, I'm sure your body will adjust. What ridiculous advice from him having no medical background, and stupid on my end to have listened! About a week later with sleepless nights and painful mornings, I wake up in tears and in much more pain.
Now, I went back to the Waterbury location. I see the same saleswoman and I tell her please get me out of this bed. She says, she's gonna get the manager. I think his name was Jim. I don't know what was with Jim that day, but he would not listen to my experience with this plush bed. It seemed as if he was upset that I was exchanging my bed and would not give me his ear. I wanted to give him my reasons on this whole plush idea for side sleepers may not be for EVERYONE. I wanted to tell him my experience on this plush bed and that maybe what is recommended may not apply to all customers. (During my research on mattresses, I read an article that strongly agrees that firm bed is for side sleepers) But seeing that Jim was acting irritated and insensitive to me, I felt so offended that I left pissed off out of the store and made a complaint to the customer care department of R&F on the manager of the Waterbury, Connecticut location.
Hours after walking out. I received a call from Newington, Ct R&F. The manager tells me that he heard through the district manager that I needed help exchanging my mattress and that he wanted to help me out only if I come to the Newington location. I wasn't too happy about the half hour drive there, but I really needed this issue to be resolved and was willing to invest my own time. The manager there was awesome. He heard me out and even agreed with me that the plush idea for the kind of built size of a man I am wasn't a good bed referral. A Firm mattress should of been recommended, due to my size and previous experience with a firm mattress.
I also expressed to him that I had wished I made the first decision or first mistake on my bed and not R&F. I felt now my warranty will be used up on what I believe was R&F fault by not listening to me before the initial sale, and the complaints after the sale. He told me not to worry. He will waive the 95.00 delivery fee and make this sale like a first time sale. But that if I don't like the new firm mattress, then I would have to pay the 95.00 for delivery. I agreed. I was very happy to know I finally am going to get some real sleep... not so fast!!
Here's the topper!! The second bed arrives. The delivery guys begin moving the bed out of the truck. One of the guys is out of the truck and the other is inside the truck sliding the bed out. When the bed was about to exit the truck, the guy inside the truck lets the bed drop to the ground. The bed bends at the corner due to the impact. I immediately said to the guy, 'Hey!, thats a thousand dollar bed and you shouldn't of done that. And especially in front of the customer, me!' I asked the other delivery guy in Spanish, because he knew little English, what happens if I reject this bed and don't sign because I seen the way my product was handled and now I'm concerned it may have been damaged? He replied, 'It'll be ok. You should see how we handle them at our warehouse.'
I was shocked that he said that, but at the same time I thought maybe the beds can handle such abuse so why fuss for another one. My new mattress is gonna get abused at the warehouse, like the driver said, before I even see it anyways. They put the bed down, I inspect it and lo and behold!! Now, theres a visible hump in the middle of the bed and a slope on the top corner of the bed where the driver let the bed drop. Complaint was filed again on the drivers handling of my product and his remark about how they handle all other mattresses at the warehouse. Finally, I am hoping this matter falls in the right hands and that I am dealt with immediately. I will be continuing my complaint until I am heard. If not, I will do whatever it takes so that I am heard.
**Update** 08/12/17 A foam mattress was selected and extremely discounted due to my awful experience with R&F. Two months later the foam mattress is not holding up. It feels like a plush foam now. My hip pain is still there. Very uncomfortable at night with both the bed failing to support me and also my hip waking me up at night. For the record, I've never had a left side hip issue. I hope there is no long term damage done to my hip. My advice stay away from this company. Their sales tactics is too aggressive, especially on a product that takes time to make a decision on. They're after your pockets with their aggressive sales tactics, and not after your well deserved beauty rest. I recommend going to an all mattress store next time.
After purchasing a mattress from the Raymour and Flanigan Store in Brick, NJ it was delivered with a fee to my residence. After sleeping on the mattress I began to get suspicious of the mattress I received. It did not seem to be the ultra firm mattress I purchased at the store. After researching my bill and the tag on the mattress I was able to confirm that the mattress was indeed not the one that I purchased! In fact it was a totally different brand.
I went to the store that I purchased the mattress at in Brick, NJ to discuss the problem. Come to find out they said that they don't even sell that brand mattress that I received upon delivery to my house. So they basically told me that I might have switched up the mattresses and tried to scam them! They were unwilling to give me any compensation and the accusation that I was trying to scam them is ridiculous! Lesson learned DO NOT BUY FROM RAYMOUR AND FLANIGAN!!!
I am an Interior Designer. I ordered this mattress for a rental house in Southampton. This is a mattress that will last. It is firm however the top is cushioned and soft-- without a pillow top! I find that pillow tops tend to sag or loose their plumpness ( usually on one side) pretty quickly so I never buy them. It is a high mattress so make sure you measure how high you want your bed to be. Go with the 5" box spring and if you need it lower go with a Bunkie board.
I need a firm support, but also have a 5" memory foam from my previous bed on top. The combination of the two works best for me. The pillow tops do not offer me enough firmness. I am very happy after 5 days.
The original box spring ordered was too big; the team from R&F returned the following day with a replacement.
We purchased this recently for a spare bedroom in our home. It's been used by guests of ours and the tell us how much they like it and how comfortable it is. We are very pleased with our purchase!
I sleep on this every night, and i'ts very comfortable. It was worth the money.
We need a bed for our guest room. Because my mother-in-law will be using it has to be comfortable but will not be an every day bed. This fits the description for us. We got it on sale for $500 and at that price it is a steal. Great for the price.
I love this mattress comfort height is excellent. Love the split box spring easy to get into my apartment. Would recommend to all my friends.
Great product for sleeping Dream comes easily You will like this when you use this for your real life You can happily sleeping in this bed
First night great sleep in 10 years! I didn’t know what I was missing.
Finally a bed I can enjoy to sleep in. Exact firmness I’ve always wanted and the height ratio is solid
Great mattress and great company to deal with. Delivery and set up and removal was so great and fast.
This mattress is amazing is like sleeping on clouds if there were such a thing.....
I am truly in love with our new mattress. Previously I owned a plush mattress but my husband and I experienced lower back discomfort and tightness in the morning. We decided it was time for a change and that we needed something more firm. We tried out 5 mattresses in the store within our price range and decided to purchase the Bellanest Imperial Firm King Mattress. We could not be happier, it is the perfect amount of firm for us and we no longer wake up with lower back pain. Also as first time owners of a king bed we are loving all the extra room. This mattress was a great find at a good price, and I absolutely reccomend it to anyone looking to switch from plush to firm for extra support.
Wooo This is the mattress that I need to sleep the whole day. Delivery and attention in Raymond and Flanigan is the best experience ever!!
So far I believe it may have being too firm for my wife as she is saying her back hurts. For me is ok no problems at all. After all for me is an ok matres.
Very nice. Bit more in height than old mattress. Having a disability,little harder getting on it. My shoulder & neck pain is 90% less now in the morning. For the on sale price&comfort, it's great!
Great mattress for my back pain. Very comfortable after a hard day of work. My wife neighbors came over and laid on it and tested it out. They will now head over to Raymour and Flanigan to purchase the same mattress. One of my neighbor bought the bedroom set this mattress was sitting on in the store now she's going to go back and get the mattress and box spring for the complete set.
Very comfortable and helped me sleep through the night!! No more back pain!!!
Just in love with these mattresses it is so comfortable I bought a queen size for myself and this full size for the guest room. So far it is doing wonders I just don't want to leave my bed in the mornings it was indeed a great buy.
This mattress is a little too firm for me. I would like to have had it a little softener. Thank you for your prompt service.
I just received my mattress. Right now I have mixed feelings about it. The majority of my life I have always slept on a super firm mattress. This is the first new mattress I'm sleeping on in over 10 years. I selected the Bellanest Firm but it does not feel firm. Not exactly soft but not really firm. It is nice, well made and I have no problem falling asleep. I'm getting use to it. I'm happy to have a well made new mattress. The Raymour and Flanigan sales person was very helpful. I would not describe this mattress as firm. A bit cushy.
I purchased a mattress at R&F. It was rock hard. Also, the base for the mattress was delivered with a faulty electrical control box. I contacted R&F to return the product, only to learn that R&F had a no return policy (which was not articulated to me by the salesperson). I was told that I had to wait 30 days to exchange the mattress. So, I had to either sleep on the rock hard mattress for a month and damage my lower back or sleep on a different bed. I told the manager of the store that the bed was not close to the one I tested in the store. He told be the demo beds in their showroom were beaten up, and they couldn't be relied on to know how soft or firm the actual beds would be that are delivered to the home. I described the factory defect with the base, and was told that usually customers are forces to have the base manufacturer (reverie) service their own products an R&F doesn't get involved, but he would make an exception and replace the defective base I received when I switched out the mattress. R&F sells the lowest model of the reverie base with their beds. These bases are very cheap, and R&F does not back them up. Instead, they refer customers to reverie for service. Reverie's customer service is extremely slow, and their reps do not have basic knowledge of the products. So, if you buy a bed from R&F you should plan on replacing the base in short order, or sign on to endless negotiations to get the base repaired. So, about 2 weeks after receiving my "new" bed from R&F I am stuck with a broken base and a concrete slab to sleep on. R&F refuses to address the problem until another 2 weeks passes (even though they delivered a defective base to my home and a bed that is not even close to the one I tested in their showroom). Classic bait and switch. In the meantime, I am sleeping on an old bed in a spare room and storing their defective products. I only have the manager's promise to replace the base and approve the switching out of the mattress in a week. If the next mattress turns out to be different than the beat up ones in their showroom, I am stuck. By far the worst experience I have ever had with a purchase of a bed. Also the most expensive bed I ever bought, close to $4000 and counting so far. Basically money and time wasted. My last rodeo with R&F.
I bought this mattress for a new apartment we were building we just moved in 2 weeks ago, we can not get a decent night sleep on it, its hard as a rock and not at all like the one we tried in teh store, upon going to the store, we were told since we didn't buy a mattress protector(which is a scam as we weren't offered any to buy or even say we didn't want it, they wont do anything the mattress is hard as a rock, they all lie when they tell you you can try it out and the if you do not like it they will retirn , so much for their 5 year warrantee, do not ever trust this chain
It is now 1 year since we purchased a brand new king sized mattress and adjustable bed frame from R&F. We did purchase the Platinum Protection Plan. The purchase process was good but since that day, all downhill. First, the assembly and installation of the bed frame was bad. The assembly was done wrong which resulted in the bed frame being stuck with the head and feet positions elevated. 136 minute wait on the Platinum Protection service line before I gave up and called Reverie. They instructed me on how to lower the bed, re-program the remote which then identified the problem as a bad remote. Since it was just installed I had to go back to R&F. Called service again and was told to expect a call within 48 hours. Nothing. Called the store and received a call back at the end of the day. A new bed frame was going to be delivered. Wow, great (or I thought). Bed frame delivered and assembly team identified that the first frame was assembled wrong. New frame in and all good, well only for so long. This weekend when I tried to raise the head of the frame, no response from the remote. Changed the battery and still nothing. Crawled under the bed to go through the re-pairing process and noticed that the control box light was off. Tried calling R&F as we have a Platinum Service contract. Got voice mail and left a message. After my last experience, called Reverie customer support and left a message there. Reverie called back a few hours later, walked me through some trouble shooting and their first thought is a failed control box. Now per the R&F Platinum Service agreement, that gives me a new bed frame. Let's see if R&F ever calls back. Reverie however is sending me a new control box (they were willing to have a service technician come to the house but given COVID and the Pandemic, trying to avoid unnecessary people in our home) and I will install myself. Now I have to figure out how to get my money back from R&F on the Platinum Protection Program as it is a waste.
Don't buy here....mattresses are defective and dirty...box springs don't match
We bought the mattress 2/2/20. This mattress has broken down so bad that we both have pains from base of spine running down our legs! Wheat on vacation and stayed at the marriott for two weeks. All the pain went away. Came back sleep one night on mattress and all the pain is back. Paid over $1200 and there is no returns! Granted we did buy a floor sample, but it was the best mattress in the place, so we were told. 1 1/2 yrs later it is no good. The quality of there mattress is so bad and we are out $1200 for I would say 1 yr of good sleep and then the deterioration started. DON’T BUY THERE MATTRESSES,