Kluft vs. Zenhaven
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Kluft
Kluft is the signature brand of E.S. Kluft, who also crafts Aireloom mattresses. The claim to fame of Kluft mattresses is their use of luxury materials like cashmere and Joma® wool. They offer three hybrid mattress collections with pocketed coils, latex, foam and packed luxury comfort materials, and a latex mattress option. Most customers like their Kluft mattresses at first, but durability is a big concern for many reviewers who experienced sagging issues.
Zenhaven
Zenhaven is another brand by the factory-direct Saatva brand, which has done very well with their Saatva and Loom and Leaf brands. The Zenhaven mattress is an all-natural alternative with high-end materials like organic wool and 100% Talalay latex. What's more incredible: the price point is much more affordable than major retailer varieties of the same quality, which is why it is such a great find for eco-conscious shoppers.
Based on our aggregated reviews and our scoring method, we recommend Zenhaven in this match up!
See Our Full Review of Zenhaven
Mattress Score
Overall Score:
Kluft: 7.7/10
Zenhaven: 9.2/10
Customer Satisfaction:
Kluft: 7.6/10
Zenhaven: 9.1/10
Price Value:
Kluft: 6.1/10
Zenhaven: 9.3/10
No Back Pain:
Kluft: 7.8/10
Zenhaven: 9.2/10
Price:
Kluft: $3422-40842
Zenhaven: $1795-$3990
Kluft:
Get Yours Now
Zenhaven:
Get Up To $600 Off Sitewide
Kluft's Owner Satisfaction
Making sense of customer reviews can be a powerful tool for shoppers. Sleepers, regrettably, don't always repond positively towards these mattresses. Some are happy with the feel and comfort of their mattress, but others complain about how it feels for them. If you are thinking about buying, make sure to get more details about the mattress below.
Kluft's Supportiveness
Most folks describe these mattresses as doing a good job supporthing their bodies, but others didn't always agree with the feel. For those that have wider hips and shoulders, read the customer reviews before buying as you'll want to make sure that this adequately supports your body and your spine.
Edge Support
For those that want a mattress they can sit comfortably on, these mattresses will provide comfortable support for most people. That said, some have had complaints so make sure to review more.
Kluft's Durability
We all want a long lasting mattress, and when our mattress is painful after only a few months, we feel cheated. However, it is much more difficult to find a durable mattress nowadays than in years past. With more choices for us than ever, some brands aren't always investing in quality. In terms of these mattresses, some sleepers report durability concerns. Not all customers will experience durability issues, but make sure to review the return and warranty policies before buying.
Zenhaven's Owner Satisfaction
Having excellent ratings from sleepers is an important factor for shoppers. These mattresses get higher marks from customers than many other competitors, which should make you confident in learning more about their specifics in relation to your preferences. Read the specifics below to learn if one will work for your body!
Zenhaven's Supportiveness
Mattress support is the most important thing to maintain a healthy back while you sleep. You don't want something that is going to sink and cause your back to curve rather than straighten. Customers report that these mattresses support the spine well.
Edge Support
For those that like sitting close to the mattress, edge support is one of the most important attributes. These mattresses are good at edge support and don't feel much different than in the center of the mattress.
Bowling Ball & Density Tests
A fun practice for reviewers, the bowling ball test is a good indicator of firmness and contouring, but also of support. If a mattress has lumpy support, some may find the mattress uncomfortable. Luckily, these mattresses have good ratings here and shouldn't have that as a problem.
Zenhaven's Durability
One of the biggest factors to buying a mattress today is durability. Getting up to a decade of use out of a mattress is well rated in terms of longevity. That said, some factors that affect durability are sleeper size and material quality. These mattresses do a great job with durability overall. There are some heavier folks that may experience a decrease in longevity.
Browse Kluft Customer Reviews
Big lump in the middle
Extremely dissappointed after I shelled out so much money. After only a few days, there is severe body contouring and a lump in the middle. This is so ridiculous. I called them and they said that it is normal for a 1.5 inch depression, but I can't believe this because it is unsleepable. I feel like I can barely reach my partner through the hump.
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Enjoy it!
7-8 hours of our day is spent asleep. Spend a bit more and enjoy the loveliness of waking without a sore neck or back. So worth every penny. One indulgence you'll get your money's worth. I look forward to my bed every night.
Big lump in the middle
Extremely dissappointed after I shelled out so much money. After only a few days, there is severe body contouring and a lump in the middle. This is so ridiculous. I called them and they said that it is normal for a 1.5 inch depression, but I can't believe this because it is unsleepable. I feel like I can barely reach my partner through the hump.
I dislike it intensely
We own a Kluft and I dislike it intensely, so does he. I found that after some time the bed became dented on each side (where we lay) with a rise in the middle. The probable explanation for not liking it might be due to both of us traveling out of the country where the beds were harder in places like Germany and Sweden. We loved those beds a lot and in the future will be getting an extremely hard frame with the one thinner mattress (I believe IKEA has them now). The IKEA bed is unremarkable in appearance, but so so very comfortable. The Kluft bed consist of foam beneath the top layer of fabric and eventually the fabric wore down, revealing the foam. The foam contorted to the shape of our bodies. Neither one of us like the look or feel anymore - we wake with sore backs and some shoulder discomfort. Granted, he had the bed quite a few years, considering the length of time he has had it, I suppose it lasted a while. At one time it felt as if it may have been hard, but really the bed seems more sturdy in appearance than it actually feels.
A week in and I love it!
So far, really enjoying this mattress. It's like sleeping on a cloud!
Already sagging
There is a big indent where I sleep and a hill between my wife and me. It is not what you would expect after spending that kind of money on a mattress. Very dissappointed.
Starting to change
The first few months on this mattress were absolutely amazing. But now there is a major change happening. The bed is starting to sag where my husband and I sleep. The middle is much higher so we it feels like you are rolling up hill when you try to get to the middle. Not good.
Super comfortable
I had a foam bed that offgassed and gave me asthma. This bed didn't do that at all. It is super comfortable and I have been sleeping through the whole night since I've gotten it.
Great to start
I just got the Kluft and really can't complain. It is super comfortable and I am enjoying my sleep more than my 15 year old mattress.
Dented?
The bed was amazing the first 4 months, but now it has a visible dent on my husband's side. He is a little bigger (220lbs) so it could be that. I am still sleeping really well, but he is starting to complain.
Like sleeping on a cloud
this is an I ndulgence for me that is well worth the expense.
Comfortable but hot...
Loved the comfort of the mattress, but the latex in the plush top is hot. Had to put (in addition to the mattress cover, of course the sheets) a down comforter on top of the mattress to block the heat from my body. Finally a good nights sleep. Going to exchange this mattress for one that doesn’t have the latex that close to the top. That particular latex was suppose to keep cool in hot weather and warm in cool weather so I was told. I recommend this product, but it’s not for me.
Like sleeping on a (supportive) marshmallow
This bed is part of a king set used in a new adjustable bed. It is so soft, it's hard to believe it is also supportive. After sleeping (miserably) on firm mattresses for years because I thought that was best for my back, I am now in heaven. Unlike the Sleep Number Bed that we just got rid of -- which only caused sagging in the center when you lowered the number -- this bed is soft everywhere, yet you can also feel it gently supporting your body.
AWESOME
This mattress....AWESOME. I purchased this mattress about 30 days ago and decided to wait before writing a review. This mattress strikes the perfect balance between comfort and support. After topping the mattress with a cotton pad and high quality sheets, this rivals any bed I've slept in at a 5 star hotel. This model is perfect for my needs. I'm as satisfied as the first day I climbed on it.
This mattress rocks for ME
Been on the hunt for a mattress for at least 5 months. I looked at Casper, Vispring and everything in between and the range is huge! I was close to pulling the trigger on a 12k mattress at a mattress boutique in Chicago until I ran into Luke in the bedding dept at the Home location dwntn. He was patient and understanding on how important an investment this was for me. I visited at least 4 times before purchasing and so glad I did. I saved 7 grand and was able to spend a little more on the bedroom furniture that supported it. Luke told me "you can find comfort in just about any new mattress you try". And after laying on many I came to find he was absolutely right. Side back or stomach sleeper take your time and look at it as a true investment.
Recent Kluft Mattress Review
We are enjoying our new mattress and would recommend to others, this is the mattress you want to consider. Friends told us they bought one and we decided we needed one as well. Thanks to Bloomingdales in San Francisco, Hamid, for all his help. Delivery was on time and the installation went smoothly. Thanks Bloomingdales for everything and the bonus dollars and points. We most likely will put it to good use wither here or in New York next month.
New Kluft Mattress
I've only had my Kluft for a little bit, but it sleeps well and when I wake up I no longer have a pain in my back. I would recommend for side or back sleepers.
Love my new Kluft mattress!!
The only thing better than my mattress was my Bloomie’s customer service—from the knowledgeable sales person who didn’t pressure me to spend more than I needed to, to the delivery. When there was confusion about whether the contracted delivery people would take my old mattress away, I called my Bloomie’s sale rep who immediately intervened and made sure it was taken!
Very comfy mattress
I had purchased a different mattress from Bloomingdale's that was too firm for me and caused me terrible back pain. I exchanged that mattress for this one and have been very happy so far; no back pain at all! I have only had the mattress for 2 weeks though, so I only hope that it lasts. I would have given it 5 stars, but the tufting is very deep and you can feel it while you're laying on the mattress. I would have preferred that it wasn't as deep.
Love this mattress
We are so pleased with this mattress, it’s been a long search for the right mattress that I don’t sleep hot on.
Exceeds My Expectations
I did some diligent shopping at several stores in search of quality and a perfect fit before deciding on the Kluft mattress and box springs. My selection was aided by a knowledgeable sales rep at Bloomingdale's who understood construction and materials and value. It became clear to me that mattress products at Bloomingdale's were "best of the best," but with alternative design, materials and price points. I was able to narrow my decision easily. This Kluft mattress and box spring met and exceeded my expectations for luxurious comfort and restfulness and resolving some quality of sleep issues.
Awful
We tried each of the Klufts on display at the store. We ordered the Preston in the king size as it seemed neither too firm nor too soft and the price was acceptable to us. The mattress is worse than the old one we replaced. It does not feel remotely like the model we tried in store. You literally sink into it. My upper back and neck hurt from the misalignment of sleeping on it. We are going to exchange it for a different model. This is my first experience with this brand and I am very diasappointed. We have had the mattress for two weeks and it was awful from day one.
Great mattress while it was new
Purchased this mattress 2 years ago. It is well constructed and looks great. But after two years it became soft and we start having pains in the mornings. Bloomingdales has great service and contacted the manufacturer to diagnose the problem... But the manufacturer did nothing since the indentation was less than 1.5 inches. They suggested to use the mattress that causes us pain for another year and call them for another measurement.... Don't waste your money thinking you are buying something
Great mattress
Very comfortable and wake up feeling refreshed and minimal aches and pains
Firm and Luxe
This mattress is very high quality, luxurious and great to sleep on. It is firm and supportive. Everything you want for a great night sleep.
Top quality, luxury mattress, super comfy
After a long research, we bought this bed and are very happy so far. It's definitely worth the money because we get up in the morning feeling rested and free of any back pain. Quality mattress is very important for good health and keep you away from doctors.
Love our new mattress !!!
We bought the mattress a week ago and until now we are very happy. Its firm the way we wanted and we don't have back pain anymore at night or when we wake up. Highly recommended. Its worth the money
Kluft Reverie is a dream
I have had three spine surgeries and sleeping has been painful ever since. For years I've suspected my mattress, while new at the time, was still too soft. I have my Kluft for a week and I have no pain during the night!! The most firm mattress in their line but not the most expensive!
Worst company to deal with beginning with the VP of sales Bret Swygman
I am a retailer forAireloome mattress and have never been so disappointed with the quality of both the service and the mattresses. I.5" indentation in a mattress is their delineation of when there is a problem! Absurd!! I will not sell another mattress and will never recommend this company to a soul. What a sad state. We can't even get them to return a call. I would rate them a - 1
Sagging mattress
This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.
Painful Sleeping
Being newly retired we decided to buy the best mattress money could buy. Boy,was that a mistake. Worst mattress we've ever owned. It's comfy enough at first, but in about an hour's time the pain in my hips and shoulder wakes me up. After six hours or so, I feel like I've been sleeping on the floor. And I'm not a fussy sleeper. Just about any mattress is good enough for me: But not this one.
Not Worth the price
It was very nice in the the first couple of years,but after that the edges started to sag.I am handicapped and need to sit on the side of the mattress to get dressed.It is now so saggy at the edges that I can no longer use it.I did not complain to Kluft or Bloomingdales.I bought another mattress. Good Riddance. Don't waste your money on this mattress
Simply dreadful mattress!
We went to Bloomingdale’s to get a Shiffman mattress but the salesman talked us into a Kluft. After trying many in the showroom, we chose a sale one. When it came it was like a sack of straw. We IMMEDIATELY complained, picked another one at Bloomingdales and had to sleep separately for three weeks, while we waited for the new Kluft. It has been a year. The mattress leaves us with back and hip pain. The middle slopes, the sides slope - it is hideous. We are negotiating to get out of this horror show - but my advice is never ever purchase a Kluft mattress. They are awful.
Browse Zenhaven Customer Reviews
My new happy place
After sleeping on a very worn but beloved traditional mattress for 15 years and trying to be more eco-conscious and not taken by the big-box mattress stores that have popped up seemingly everywhere, my husband and I took a chance on the Zenhaven King. I was sold the minute I laid eyes (and my back) on it but my husband thought the Plush Soft side was a little too soft and while supportive, not firm enough for his back issues. So we flipped (actually rolled it over) to the Gentle Firm side and all is well in the universe. Flipping the mattress took our sleep experience to a new level. He is now talking about purchasing the Lineal Adjustable Base as well and I really want to try the pillows. The only thing that was a bit of an issue was that the mattress is designed to be used without a box-spring, which lowers the bed height significantly. Husband is 6'2 and I am 5'8. The bed was too low to easily get on without flopping so we are using our box-springs under the mattress to regain the height until we purchase the Adjustable Lineal Base. The customer service reps were very helpful and patient with our many questions and there was absolutely no pressure to buy. Considering the risk involved in purchasing something like this sight-unseen, this was by far one of the best decisions we have made.
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Zenhaven Bed
We received our new Zenhaven bed about a week ago and have to force ourselves to get up every morning! It is hands down the most amazing mattress we've ever had after 33 years of marriage and multiple purchases of other brands. This mattress provides deep, restful sleep throughout the night. We also ordered the Saatva Dreams pillows and sheets in Ivory. They are just wonderful. Also, our delivery men (Duke and Chris from Coast to Coast Delivery) were outstanding. They set up the entire bed and made sure we had the side up that felt the most comfortable to us (Plus Soft). They also took away our old mattress (a huge bonus). All in all, we could not be more pleased with the entire process. Going back for naps right now! Carol and Mike Paine, Southport, NC.
Pure Heaven
We had a foam mattress set that dipped in the middle over time and wasn't supporting our backs; we woke up every morning with a back ache. About 9 months ago, we purchased a split king Zenhaven mattress set along with the automatic adjustable platform beds, and have never slept better. This was our first experience sleeping on a latex mattress, and and we will never go back to foam beds or spring mattresses. We really look forward to going to sleep each night. The Zenhaven doesn't sleep hot like foam, and you feel like you are floating on top of the mattress, instead of sinking into it, it's heaven! We both sleep on the softer side of the mattress, and it's feels firm enough for us to support our back, hips, and shoulders. The only negative was the delivery service, they weren't careful delivering and setting up the mattresses and adjustable beds in our home. Other than that, we are extremely happy with our purchase.
Wonderful bed!
We have been sleeping on this bed for over 6 months. It is the most comfortable bed we have ever had. I was nervous about a latex bed as we have only ever had innerspring mattresses. My back felt better on the firm side. The bed is very heavy so make sure you have help when moving it. It was a very good investment and we would make the purchase again if we were to do it all over again!
We love this mattress and call it the healing bed!
We purchased 2 twin extra long mattresses to fit in our king sized bed close to a year ago. They fit great and with a padded mattress cover it is difficult to feel any separation when lying on the seam between the two. After being used to mattresses (with memory foam on top) which quickly developed saggy, softer body depressions, you have to get used to this flatter mattress. After the first night, my lower back was a bit stiff and my husbands was sore. The second night you could literally feel your body adapting to the flatness and we both felt great. The mattress gets more and more comfortable as you get used to it. I did need a slightly higher pillow to support my neck than in a bed where you sink more. My husband now calls it the healing bed and we can't wait to get one for our spare bedroom which we might use if one of us can't sleep or becomes ill. It has been 11+ months since purchase and there are small body depressions where we normally lie down. It is not enough to change the comfortable, supportive, flat, gently firm feel of the mattress and not anywhere near as much as any of the mattresses we have had in the past. Disclaimer: we can't sleep on very firm mattresses as our limbs fall asleep and we need to add mattress pads on top. We are both thin at ~115 and 155 lbs so can't guarantee this for those who weigh a lot more. We just returned from a vacation where we slept well on 4 different good quality, nice hotel mattresses and found our Zenhaven the most comfortable when we returned. So happy to have finally found a mattress we love! Being a cancer survivor and environmentally conscious person, I was also delighted with the lack of chemical smell and natural materials (I don't use products with perfumes and am sensitive to offgassing smells).
After one year...
After a year, I have to say that I finally sleep like the way you are meant to sleep. My back no longer bothers me, I sleep through the night and I don't bother my wife. I'm a big guy and move alot. I don't remember anything about the delivery, so that was fine. The mattress looks like the day I bought it, there are no impressios whatsoever. Without a doubt I would buy another mattress from Zen Haven.
Best of the Best!
Following weeks of research on mattress materials, life expectancy, different companies and reviews, we purchased the king size Zenhaven mattress. We hesitated due to the cost, however this mattress did offer a 120 day trial, the best materials and the longest life expectancy. Plus, it's the only mattress we found which had a firm side and can be flipped over to a softer side. I suffer from degenerating disks in my lower back. We use the softer side. I found I needed a bit more soft and contacted customer service. They shipped us a king size topper, made of the same quality materials as the mattress, at NO charge. This was the perfect solution as I've never slept so well! No pain whatsoever all night long. We've had our Zenhaven for 6 months now and we couldn't be happier with our purchase! Their customer service is exceptional. I have contacted them on 3 occasions with questions. Each time they were courteous, professional and helpful. This company and their employees are top notch!
Great company to work with
My wife and I were exceptionally pleased with Zenhaven and the Saatva Company. They completely stood behind their bed, my wife loved it though I needed a firmer latex and felt it was too soft. Alex Y. was so helpful in suggesting options which we tried. Their delivery team headed by Sumaya was equally helpful. This company is selling a good nights sleep and not just quality beds. This is truly a five star company!
No regrets
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Great Customer Experience
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Great Customer Experience
Although the mattress did not work for us, I wanted to leave a review about the great customer service that we received throughout the entire buying/returning process. Every staff member that we spoke to was kind, informative and accommodating. Every process, from buying to returning was made easy. Thank you for your great service.
The Bed is better than promised..
From the pre support chat to delivery. The sleep is wonderful. I used to wake up 3 to 4 times a night. No more. Really a wonderful product from start to sleep. Recommend 110%
Awesome Mattress
We did the split king which worked out perfectly. One side of the mattress being firm and the other a little softer. That way my wife and I each get the comfort level we prefer and with the adjustable base we are able to enjoy a great nights sleep. I would highly recommend this mattress to anyone who is looking for an affordable latex mattress.
Excellent Service, Excellent Mattress
I would give more than 5 stars if I could. This company has excellent customer care, and honestly, I didn’t know a mattress could be this comfortable. I have chronic shoulder and neck pain and I have not had any pain while sleeping on my new Zenhaven. This bed provides the support needed for my back and a plush, soft feel that is pressure free on my shoulder. Please note: carefully choose a mattress protector. The first one I tried had little stretch and as a result made the bed feel hard and cheap. The cover I have now is stretchy and does not take away from the amazing qualities of this very comfortable bed.
Fine mattress but dubious delivery
It is early yet for me to be totally clear on this queen size mattress but it feels great. Here is why Zenhaven gets a 3 star: The delivery arrived within the 7 to 15 days. The delivery agents did NOT contact me before delivery. So, they showed up with the mattress when I was not home. The next door neighbor, with dementia, hobbled over and the delivery agents ALLOWED HIM TO SIGN for the mattress. Who knows which name he may have signed with. Then, they just left it on the deck near my door. Fortunately, I arrived home between rain storms. The delivery agents were gone but they delivered the mattress in some old unlabeled truck, did not leave a note/message/signed receipt or business card. I had no way of contacting them. So, the story gets better when you picture me, at 130 lbs, moving a flexible 60 x 80, 125 lb. mattress into my home and getting it settled in the room. Believe me, this is rich material for a stand up comic. I've no idea what a 'white glove' delivery service is like but I do know that I got the KY Gel + Rubber Glove delivery service.
Very happy with purchase
We've had our mattress for about 6 months now and are very happy with the purchase. When shopping around, I was most concerned about heat levels (I sleep hot so wanted something that would stay cool) and sagging (I'm 190 lbs and my last mattress had a crater). So far, have not had any issues on those topics. Also, the mattress is extremely comfortable. It seems very well made - very dense, heavy - so feel like it should last a long time.
High quality and comfort at a great price
We shopped a number of mattresses from traditional manufacturers. Styles included box spring, memory foam, inflatable, and latex. Most of our choices cost between $4000-5000 and we found things to be concerned about with each of them. Because of the satisfaction guaranty and easy return policy, we decided to take a chance on a Zenhaven latex mattress. The purchase process was simple and we were aided by knowledgeable customer service representatives. Delivery was timely and professional. We tried the mattress in both sides, with focus on the level of support, the ability to relieve pressure points, and the ability to move without affecting each other's side of the mattress. We ultimately chose the firmer side of the Zenhaven. After 6 months of use, we are entirely satisfied with our purchase. We no longer suffer from back or shoulder pain, as we did from our previous, too firm mattress. The mattress sleeps cool, has never outgassed any odors, and recovers quickly from the previous night's sleep. All this, and we saved at least $2000 by choosing the Zenhaven over our other options. All of our purchases should turn out so satisfactorily!
It's Greeeaaat!
We had an airbed for 20 years and decided to go different this time. We visited many stores to look at mattresses. We finally decided on the Talaly foam mattress. I went to the internet and was directed to Zenhaven. The service was very good, the delivery after the first try was the best and the mattress is all it was supposed to be. My husband was complaining of back pain before and the has, thankfully, stopped. We are extremely pleased with our purchase.
Comfortable Mattress but Ordering Process Tedious
This review is for queen mattress, foundation and frame delivered in October 2017. The most frustrating part of ordering this bed was navigating around the Zenhaven website to find the answers to my questions. As this was a big ticket purchase for something crucial to life (a good night's sleep), I wanted to do the research because I had no way to test the bed beforehand. So, after much research, an online chat with a Zenhaven employee and research elsewhere on the web, I placed my order. To cut a long story short, I wasn't present at the time of delivery but I'm told the delivery people gave the white glove treatment and wore booties over their street shoes to avoid tracking mud/dirt into my house. The heavy, queen mattress was delivered rolled up. The mattress was flipped so we would sleep on the firm side, as ordered. There was most definitely an odor from the mattress for the first few days. It was not wholly unpleasant but I was happier when it was gone. My husband adjusted to new mattress material within nights. He had suffered back pain and this was the impetus to get a new mattress. Within a week of sleeping on the Zenhaven mattress, his back pain has gone and has not returned.
Best mattress for 180/360 sleepers
Unbelievably comfortable mattress, sleeps cool, provides the right level of support especially if you alternate between sleeping on side and back. I wake up energized and refreshed. I was nervous making such an important purchase online but the sales representative was informative and eased my concerns. The company accommodated expedited delivery and the delivery company provided white glove service. I wish I could purchase pillows from Zen Haven!
Unmatched excellence
The Saatva customer service professionals are unmatched in the industry and in the profession of customer service. Any time we called- from the questions prior to purchasing, to a few questions after purchasing, we received a warm and helpful real person every time we called - never a recording. When you call you are able to speak with and understand a live person domestically. Additionally, their customer service team across the board conveys an attitude of gratitude for its customers, a caring and helpful tone, goes above and beyond to patiently answer questions, be helpful and other-centered, honors their warranty and commitment to excellence. Their latex bed is first-class with customer service professionals to match. We would like to especially thank Gloria N. and Nicholas O. for their knowledge, expertise, follow up, caring professionalism and excellence. Your amazing team of professionals make a great name for your company. Please thank them for us- many times over.
Great Mattress
Never thought I'd buy a latex mattress, let alone buy one online without ever trying it out. Am so glad that I did. This is a great mattress. It is really comfortable. Really comfortable. What else can I say.
Best Mattress We've Ever Bought
After much shopping and research and laying on mattresses at different stores, we ordered a Zenhaven set. We had the delivery team place it on the Luxury Plush side. Took just a few days for us to love this mattress. We had been sleeping on a memory foam topper on an 8 year old set. We really like the new Zenhaven, and with the 20 yr. guarantee, this may be the last set we ever buy. I would recommend this mattress to anyone wanting to sleep on top of a bed instead of sinking into one.
Talalay lover!!
We have received fast, response on our zenhaven box spring 2 times! Great 1st class!!
Best mattress I’ve ever slept on
I always used to hear people talking abouy how much thwy live their bed, how they miss it when they're away, etc. And inside im thinking "whats so great about a bed or a mattress? Who cares?!" After 9 months with this one, i get it. This is the best mattress I’ve ever slept on and one of the most worthwhile purchases I've made. Good sleep is one of the most important things we need it's up there worth reading and breathing. Check out the doctor of sleep Prof Ruben Naiman too if you want to learn more.
Excellent mattress
My husband and i love this mattress - so much so that after the first purchase we ordered two more! My husband has complained about every other mattress we have had - and we have had the best -- sleep number, etc. The on-line purchase was easy. The delivery in all three instances was very smooth. Can't say enough good things about this company.
Helped with my backpain
I decided to splurge on a Zenhaven mattress in part because I have chronic lower back pain and I found that the right mattress can help a great deal. It was the most expensive option but so far I'm happy with my purchase. Initially I was surprised that the firm side of the mattress didn't feel nearly firm enough, but after sleeping in it for a couple of months, I can say this is the best mattress I've ever owned. The only downside is that the material is very heavy - they have movers who will deliver and setup the mattress so it wasn't a big deal but if you plan on moving shortly thereafter, it requires 2 - 3 people to move a king mattress.
Amazing Mattress!
I've had other highly-regarded mattresses in the past, but the Zenhaven stands head and shoulders above them all. Quality construction, excellent customer service, and--most important--more than 200 nights of amazing sleep without any soreness in the morning are characteristics of the Zenhaven. I am a huge fan.
Love the mattress and the delivery service
The mattress is exceedingly comfortable: soft but also supportive. I like that flipping it provided a different softness level. Delivery company was terrific.
Very satisfied I bought the right mattress
Had to find a bed as we sold our 12 year old Sleep Number set before moving 1100 miles. Lucked into a couple of barely used adjustable twin sized bases and the accompanying king headboard/frame at an estate sale - all I needed was the mattresses. Went with the Zenhaven Twin XL after much online research and in-store look-see. Glad it had the dual firmness option because I like the softer side and my wife needs the firm. Slept good from the first night with no break-in or adjustment period, and it conforms well to the adjustable base. A very satisfying purchase.
Zen Heaven
I now have three natural or organic latex mattresses from three different companies. They are all delightful. However, my Zenhaven mattress is the most comfortable and aesthetically beautiful mattress I've ever experienced. Thank you!
Thoroughly happy with my mattress
I ordered the zenhaven mattress and am thoroughly happy with my purchase. My husband and I love this mattress. It's so comfortable that I look forward to curling up in bed each night! The order and delivery was very easy. I ordered a second mattress for our guest bedroom.
So much better than a regular mattress!
I gave it 4 stars because it hasn't helped my shoulder pain. It HAS helped with my hips though, and I love the fact that I'm no longer sleeping on metal coils. I have it with the plush side up, but I don't foresee me flipping it to the other side. That was also a big selling point though, the ability to flip it. We've had a couple warm nights already here in the Northeast and I did not get hot from the mattress. Would definitely recommend!
Best Bed I've Ever Purchased
Back has gotten worse since a few years ago I had torqued my back. Started a new job and had bad spasms and restless sleep due to a very poor bed and frame. Friend of mine recommended Saatva, and saw the latex bed. While a bit pricey, decided to get both the Zenhaven and the adjustable base. Glad I made the leap, the trial time put me at ease buying a bed online. After it finally arrived, no longer having to sleep comfortably on the floor, I slept like a baby. Haven't slept on my back on years, typically a side sleeper, with the adjustable base and the Zen, it is easy to fall asleep on the bed. No longer waking up in the middle of the night or having pain due to my bed being so poor. Glad I spent the money on the bed, best purchase I've made in years!
Best mattress ever!
After tons of research, we settled on the zehaven. I was skeptical ordering on line without actually lying on the mattress but the return policy was generous and the reviews great. I am so glad I did. The most comfortable mattress I have ever owned. I have had it almost 1 year now. I just called today and ordered one for my son.
The Best!
This mattress is a game changer. No more discomfort, no more soreness. It supports without any pressure points. Perfect! This is one of my all-time best purchases EVER.
Best. Mattress. Ever
Seriously, I have other organic latex mattresses, and this one is hands down the best. I had to layer the others myself and zip them into the mattress cover. It was cumbersome, and not something you can do by yourself. The edges are droopy. The mattresses are good, not great. But THIS mattress - omg. I love it. The ordering process was easy, they kept you informed, and they delivered it and set it up. Unlike the other ones, it's assembled at the factory and arrives like a regular mattress. The edges are not sloppy, and it's the most comfortable bed I have ever owned. You will not be disappointed. We have ours on the firm side. And, it can be folded in half, so getting it into a tight space isn't a problem
Better sleep!
I used to have a firm latex mattress, and when I got the new Zenhaven it was quite a bit softer than my older mattress. I was worried by how my body would react. I've had the mattress for a few months now and so far, no problems at all. I love this mattress.
Love my bed
I absolutely love my zenhaven.
Moderate softness
I was worried that it was going to be too firm, but it is perfect for me!