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King Koil vs. Stearns And Foster

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King Koil

Founded in 1898, King Koil got its start selling traditional innerspring mattresses. Today, their mattress lineup includes foam, latex, hybrid, and even smart mattresses. King Koil mattresses are sold across the globe in local retailers, though some of the mattress models may be advertised under different names than those found below. Overall, they make comfortable mattresses in a range of price points, but there have been some concerns about durability with some models.

Stearns And Foster

Stearns and Foster has been around for over 150 years with its last few decades being a part of the mattress conglomerate Tempur-Sealy along with brands like Tempur-Pedic and Sealy brands. With such a long legacy, they have become a recognizable name-brand known for luxury craftsmanship and high profile hybrid designs. With most customers experiencing the pillowy comfort they are known for, there have also been reports of durability concerns from customers over the recent years.

Based on our aggregated reviews and our scoring method, we recommend King Koil in this match up!

See Our Full Review of King Koil

See Our Top Mattress Choices

Mattress Score

Overall Score:
King Koil: 8.4/10
Stearns And Foster: 7.3/10

Customer Satisfaction:
King Koil: 8.5/10
Stearns And Foster: 7.2/10

Price Value:
King Koil: 8.2/10
Stearns And Foster: 7.5/10

No Back Pain:
King Koil: 8.5/10
Stearns And Foster: 6.5/10

Price:
King Koil: $999-$7599+
Stearns And Foster: $1699-$8998

King Koil:
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Stearns And Foster:
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King Koil's Owner Satisfaction

We all need to take a look at customer reviews before we buy an expensive product. That said, it can be a more difficult prospect when browsing countless brands and other sites. Based on our investigation of customer sentiment and reviews, sleepers rate these mattresses above average. However, some were not as pleased Make sure to do more research about the specifications.


King Koil's Supportiveness

Mattress support is the secret for keeping things comfy at night and in the morning. Overall, these mattresses are above average in terms of supporting sleepers. This is important if you don't have a supportive sleeping surface right now. Most customers describe these mattresses as providing a good level of support initially.

Edge Support
Edge support is the amount of supportiveness there is on the edges against the center section of the mattress. These mattresses offer good edge support overall, but some customers may notice more contouring along the sides of the mattress.

Bowling Ball & Density Tests
By performing a bowling ball test, one can quickly figure out mattress firmness. It also is good for those that want to discover if a mattress has even support or if there are peaks and valleys in a mattress. Overall, these mattresses provide good even support initially.


King Koil's Durability

Durability stems from good materials, craftsmanship, and quality control. Some sleepers may have disagreements with companies if they don't have these attributes. When it comes to these mattresses, they get mixed reviews from customers on durability. Some customers report a happy night sleep, but others have comfort issues over the short term. Make sure to take a look at the reviews before buying.

Stearns And Foster's Owner Satisfaction

Understanding customer feedback can be a great relief when spending hours searching for the right product. Customers don't always respond well to these mattresses. Some feel cozy and comfortable, but others don't feel that way. If you are contemplating ordering, see below for more specifics that may be helpful.


Stearns And Foster's Supportiveness

Most customers describe these mattresses as having above average supportiveness, which is ideal for those that are suffering from a sagging mattress right now. However, some folks have described feeling discomfort overall, so take a look at the firmness and durability ratings to ensure it works for you.

Edge Support
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses have good resistance, but heavier folks may experience less than ideal edge support.


Stearns And Foster's Durability

Everyone wants a mattress that will last forever, and when our mattress is something that instead gives us pain over a short term, this is terrible. That said, nowadays, it is getting harder and harder to find lasting comfort. With more types of products than ever before, some brands aren't investing as much in quality. When it comes to these mattresses, some sleepers had issues with durability. Not all customers will experience durability issues, but make sure to review the return and warranty policies before buying.

Browse King Koil Customer Reviews

Great Quality for Price
This mattress is comfy! It's not too firm and not too soft. I love it! I was a little nervous before I bought it because the price is so low. Once I went in the store and tested it out, I knew I was going to get my monies worth. Granted I've only had it for about a week now, even my boyfriend has confirmed it's super comfortale. Get it while it's on sale.

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Buyer Beware - Not a standard sized bed!
I bought the twin mattress and much to my dismay there was about a 4 inch gap between the mattress and my bed frame. After measuring the mattress I realized it was only 36 inches wide, not the standard of 39 inches (despite the website listing it as 39 inches wide). I finally got a hold of the manufacturer and they said that their twins are "intended" to be 38 inches wide but that each one can differ by up to two inches. So you're basically left with a mini-twin. I will be returning this.

Ok
It's pretty comfy for the price but honestly I could have gotten cheaper at another matress store, definitely shop around more. It's not very thick and the euro top seems like it will be flattened very easily I give it maybe a year before it starts losing its comfort completely

Guest room
My first set of guests found this to be very comfortable. I slept in the guest room to try it out and found it very comfortable. I am very pleased with this purchase and will purchase future items.

Cheap Mattress for College Kid's Appartment
Nice product at the right price. My child needed a mattress for a new college apartment. We saw many options and even ran into a manufacturers rep at the store who helped us with good advice. As usual, the experience was great

Great
love this mattress very comfortable the never disappoint

Instant Comfort
Great price and such an amazing mattress. The level of comfort is undeniable. I'm very happy with this product and would recommend it in a heartbeat.

Great mattress
This mattress was purchased for a bedroom that is only used for guests and when child is home from college. The mattress is very comfortable and the price is perfect for this situation. We have had it about a week and my kid loves it, it's 12:20 pm now as I write this review and she is still sleeping.

Incredible mattress!
Buying this mattress was an amazing investment. Such a comfortable bed to sleep on and the service and delivery was very prompt and professional.

Very satisfied
Very happy with what I bought slept like a baby. The delivery guys came set it up fast. Very happy with the service.

My husband and I are sleeping so much better...
My husband and I are sleeping so much better since purchasing this mattress. It's not too firm or too soft, so you get support without feeling like you're sleeping on a board.

King Coil Mattress
We love our new Mattress! The comfort and quality is unbelievable and for what we paid for it...we just love it!!

LOVE IT!
I purchased two of these mattress for my boys, without them being there to try them, and they just love it. They said it's so comfortable that it just conforms to their bodies. Mind you my 15 year old is 262lbs and said the bed is like a giant blanket. So hats off for a great product at a reasonable price...

Superb Buy
I recently stayed in a bed in a breakfast in Maine--and loved the mattress I slept on. (I've got neck and shoulder issues to the mattress is often crucial.) I found a similar King Koil mattress and Raymour and Flanigan. The price was right; the delivery was prompt. "For this relief much thanks." Happy with my purchse: feels good!

Supper Happy With Our King Koil Mattress Purchase
When choosing a bed we needed a firm mattress with back support for me but yet some cushioning for my husband and the King Koil Perfect Response Elite Lakeside Pillowtop was "the perfect" choice. Very pleased with our decision and we even received next day FREE delivery - very nice!

great buy
I love my new mattress -and the service that came with it.

Great Delivery Time
The bed is great. It came when they said it would and the sales person was wonderful in working with our family.

Just right
Bought this for my guest bedroom and it was given an A plus By my first guest. She couldn't believe it was a firm mattress. Would highly recommend.

WE NEEDED A FIRM MATTRESS...
WE NEEDED A FIRM MATTRESS AND THIS IS PERFECT! NOT ONLY IS IT EXACTLY WHAT WE WANTED THE INSTALLATION WAS WONDERFUL. WE NEEDED SLATS FOR SUPPORT AND THE DELIVERING TECHS DID IT ALL WITH NO PROBLEM. SALES PERSON WAS WELL INFORMED AND ANSWERED ALL OF OUR QUESTIONS. FLO L

Hello my new Mattress
I have a California King Mattress and it is the best.... I was not sure of down sizing to a Queen Mattress, but I must say that it was the best choice I love the way my body rest and the best part is that my husband and I are know closer....

A PLESANT EXPERIENCE
THE MATTRESS AN BOX SPRING I PURCHASED WAS JUST EXCELLENT. ITS MEETS ALL MY STANDARDS FOR COMFORT .THE SALES PEOPLE WERE JUST GREAT HELPING ME FIND THE RIGHT ONE . I HIGHLY RECOMMEND MY CHOICE.AND THE STORE LOCATION ON CROPSEY AVENUE

Sleep in comfort
It's hard to get out of bed after sleeping on this very comfortable mattress. You look forward to relaxing at the end of the day. I like it very much. Keep in mind, coupled with the box spring, it is very high. Can't go wrong with this one, unless you like it extremely firm. It has the right kind of firm but soft too.

Queen King Koil
Very happy with our purchase! Bed is comfortable. Not too firm, not too soft. Great quality for a great price!

Cloud 9
The mattress is very comfortable. It's the best sleep I've had in a long time. It is a 5 star hotel quality mattress. I'm in love. I must stress that the hubby that works at night and have Insomnia also agreed that his sleep has been much better. Thumb's up.

Absolutely love my mattress
I absolutely love my new bed. Best experience it's comfortable for my back after I come home from work cause I work 19 hours of the day doing labor and I just needed a new way to sleep. This is one of the most comfortable beds I've ever slept in and I highly recommend it to everyone.

new Matress
The store was great the product was well priced and it was a convenient purchase. Loved the salesmen [Associate name removed].

Highly recommended
This mattress has just enough firmness topped with a pillow top that has just enough softness! The price is perfect and the customer service was out of this world. No one trying to force me to the most expensive products in the store.

Very Happy
I am very much enjoying my new mattress. I was afraid it might be too soft but I'm glad I went with the softer mattress over the more firm mattress. While this is soft, it is still very supportive. This mattress is great quality for a good price.

great mattress...
great mattress sleep like a baby love it so much it is great

Excellent & good quality
Best decision i made for my son he loves his new bed. Raymour and flanigan alway have good quality furniture which last a long time. I know when i shop with them im getting good stuff.

Just right for the spare room!
I needed a mattress for my fathers spare bedroom so I had a place to sleep when I visited. I didn't want to spend a lot but I wanted something that was nice and comfortable. This mattress is it! I have slept great when visiting him now and the Sales associate Tom P. in Clifton Park listened to my needs and took care of everything! Thank you Tom!

Wonderful comfort!!
very comfortable but still with support!! Very happy!!

Mattress
This mattress was purchased for a guest room and has only been slept on once with a report that is was very comfortable. The salesman was very helpful and polite. The delivery team were very helpful and delivered quite timely

Fantastic!!!
I really like this mattress. It's really comfortable and it feels like I'm sleeping on a cloud.

Welcome to a restful night's sleep
My old mattress was still in good looking shape, but had outlasted the years I needed an extra firm mattress. My new King Koil plush is so comfortable, I sleep right through the night. Both my husband and I are well pleased with this purchase.

Mattress is unbelievably comfortable...
Mattress is unbelievably comfortable. My wife and I love it so much.

Great price
So far so good! Great price for the quality. I'll write another review after about a month or so

Great mattress
I am so happy with my purchase. I haven't slept this well in a long time. I definitely Recommend this mattress. The salesman was very knowledgeable and he listened to my needs.

Comfort
I am very happy with my king coil mattress purchase. In the past I have always bought Sealy's. It is very comfortable and I am happy with it. Also the service at the store and the delivery was very good. I am also very happy with the guarantee on the mattress.

Not what I expected mattress already had an indentation after sleeping on it for the first time.
Mattress after the first night of sleep had a indentation in it already. Was or is not as comfortable as I expected.

Browse Stearns And Foster Customer Reviews

Finally experienced Sleep-full Bliss
Was really considering the new Foam/Gel topped mattresses, just because that is the "new" marketing for mattresses. My wife and I narrowed it down to the Stearns and Foster Reserve Firm and the Sealy Kelburn II. I was so ready for new a mattress as my lower back was always sore each morning. We went back into store and tried the two mattresses and she said I like the Stearns and Foster. I was hoping she'd say the Sealy Hyrbid but I actually felt a traditional style mattress was the best choice. Boy am I glad she chose the Stearns and Foster. THe bed arrived the next day in great condition, we let it air out from the packaging and put on a new mattress protector/topper. She added a little spray of fresh cotton scent to the topper and when we fell into bed that evening, it was bliss. We woke up Sunday morning, actually earlier than we normally do and both said....that is weird, we slept 7 hours and it feels like we slept 10.....and I had no sore back. We just laid there for couple more hours and enjoyed each others company. The Firm mattress is still very soft and with the light topper that carries a bit of filling it, it works perfect for the both of us. I weigh ~180 and the wife is ~120 One of the best purchasing decisions we ever made.

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Made for me!
The S&F Reserve No.2 is absolutely hands down the best mattress I have every layed on in my whole life!! As soon as you lay down on it, you are engulfed by a comfort second to none- sending you to dreamland immediately!!

Five stars
so far, like the product

Very comfortable so far...
We have the mattress for about 1.5 months and so far it's very comfortable. Much better than the last mattress that caved in the middle.

Best night sleep in years good quality
Great

Love the comfort
I have SI joiny dysfunction & was so afraid having a new bed but it did not make my situation any worse. Love the comfort, sturdiness & quality! Hope I can say that in a few years & there is no breakdown.

I love my new mattress best purchase made
The edges stay firm but the bed conforms to your body

Mattress Feels Bespoke
I have never slept better than on my Stearns & Foster Lux Estate Hybrid mattress. A complete restful night's sleep is so important and I had no idea what I was missing until I slept soundly on my new S&F mattress. I now look forward to going to bed and wake up each morning well rested, energized, and excited to greet the new day. I love my Stearns & Foster Lux Estate Hybrid mattress and recommend it frequently. It is a well-built, solid mattress designed to provide lasting comfort and stand the test of time. When my new mattress arrived, I was ecstatic. It was even better than expected. It is beautiful to look at, but is solid, strong, and durable. The hand-tufting, encased coils, edge protection, rich fabric - the precision and craftsmanship - all give this quality mattress a luxury feel. The mattress has a lot of heft and durability. It is a solidly built quality mattress and foundation that feel like they will stand the test of time. *This reviewer received a mattress at no cost as part of a product sampling program.

This mattress is exceptionally adequate
This mattress is a very recent purchase. So far, so good. My hope is it will withstand ordinary wear and tear and afford me a good night's sleep for years to come.

good mattress
very soft and comfortable, but seems to developed cavity over a period of time.

Yes i would buy gain
So far so good

good mattress
still getting used to it

Review from stephanie of Charlotte, NC
I am not accustomed to writing a negative review, especially after reading so many reviews that are positive; but please beware because you too could experience the same circumstances that we are currently experiencing. Unfortunately our experience with the Dartford Ultra Firm Mattress Set is not so positive; perhaps it is possible that we received a “substandard set”. At any rate, my husband and I saved and planned for this very expensive purchase for our retirement comfort and because we wanted a very high quality mattress. Additionally, before we made the decision we read numerous reviews, and we were convinced that this Stearns & Foster mattress would be the best for us. Well we’ve had our set for a little over one year and we have rotated it approximately twelve times just to keep it balanced, and still it has sags and there is a very conspicuous ridge in the middle of it.

We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy’s regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. As we assumed it would be, the evaluation was not to our advantage. So it appears that the purchase that we thought would be very satisfactory especially given the reputation of Macys and Stearns & Foster, did not provide us with the value, quality and comfort that we expected Macys to stand behind. I would advise everyone to think twice about purchasing a mattress at this price point from Macys.

Review from Mari of Beacon, NY
Purchased adjustable mattress from Sleepy's. I paid almost $4,000 for this mattress. A hole appeared in the mattress after two years. It is getting bigger. Stearns and Foster refuses to either repair this mattress or replace it. I am still paying off this mattress.

Review from Marcel of Farmingville, NY
I have to give Bedding 0 stars. I have the bedding for less than 5 years. My husband and I are senior citizens (72 and 75 years of age). We took the proper steps, according to the Warranty Claim. Which is a process consisting of taking numerous photos of the king size bedding: remove mattress, box spring take photos, measure sinkhole with a string etc. That being said - this was not an easy job. The photos did not show the sinkhole correctly due to our inexperience of performing this task. Our claim was denied. I wanted a representative to come to my home and take professional photos - that is not their policy. They would like us to retake the photos - they do not care that it would be basically a hardship for us to go through that procedure again. Do not buy Stearns and Foster Bedding. What good is the warranty.

Review from Debbie of Levittown, PA
I purchased the Beth Luxury Plush mattress on 5/27/2012 from Ashley Furniture Company. There is a sag in the middle and no matter how much I try not to roll into the sag I wake up in the middle of the night in the center where the sag is with back and hip pain. I read the reviews and realize I am in a hopeless situation. I am waiting for my appointment to have my sag measured but I already feel like it is a waste of time. It's really sad how this company is selling consumers very expensive mattresses and then have all these crazy loopholes in the warranty. Just from the number of consumers that have complained about the same issue I'm sure they realize that this is a major issue with their mattresses. I am already preparing myself to buy a new mattress because it is impossible to sleep on my Luxury Stearns & Foster. I am currently sleeping on a Futon bed in my spare bedroom as I wait for my measurement appointment.

Review from Sonya of High Point, NC
We bought a Stearns & Foster mattress about 3 years ago. We were told it would provide great support for our back. We were also told it would not sink in on each side. This mattress sinks on each side and there is obviously a big hump in the middle. This all started within the first 6 months. We have turned the mattress, stood it up, whatever we could think to get rid of the sunk in parts. We are extremely disgusted that we spent so much on this mattress and are currently shopping for a new mattress. My husband and I are tired of waking up with extreme sore backs. My husband a lot of times ends up on the couch to get a better night's rest.

Review from Yolanda of Washington, DC
I purchased a Stearns and Foster Cora Queen sized mattress from Sleepy's in Maryland in June 2014. After a year, I noticed indentation in the center and on the top corner. I noticed that my body aches and that it's hard to get out of the bed because of the center indentation. For the past six months, I noticed the back aches worsened. I put in a claim form to Stearns customer services on February 26th and have not heard from them. After reading complaints about the same exact thing regarding the Stearns and Foster mattresses, I see I'm not the only one. I paid a lot of money for this. My last mattress lasted the whole 10 years before needing a new one. After reading the complaints, it looks as though it's difficult to get your money back even though you are under warranty.

Review from Love of Fenton, MI
I'd like to start out by saying that I have loved and slept incredibly well on my S&F Thornwood Lux Firm mattress for several years. Additionally, everyone who has slept in my bed has commented on how comfortable it is (even now, admittedly). However, having said that we're at the 6 or 7 yr mark and it's definitely showing signs of wear. I'm a bigger girl, so I understand that takes a toll and can create indentations. I rotate my mattress a few times yearly in an attempt to delay wear, but now it's hard to find a spot without a dip. I tend to wake up in the morning with a sore lower back, and I can no longer sleep in past 7 or 8 hrs. I have read that mattresses tend to give you 7-10 yrs on average, and I was hoping that being a more luxurious and reputable brand I'd make it to the end of that time frame with this one. Although I was looking to possibly replace it with another S&F, some of the reviews of newer models make me question if that would be a wise decision.

Review from Chet of Myrtle Beach, SC
Please beware of a mattress from this Company. We are having the same issues as mentioned by most on this site - sagging and dipping of mattress where you sleep. Stearns & Foster will not do anything. Paid thousands for this mattress. Do not buy this product. Poor craftsmanship and very poor customer service. Beware Beware Beware!!! Would give "0" stars if it were an option. Shame on you Stearns & Foster.

Review from Annette of Boerne, TX
I purchased my third set of Stearns and Foster mattress in June 2014. Eight months after it started to sag. I filed a claim with the retailer, they sent their expert at my expense. Conclusion was that for the warranty to take place the mattress had to have 1-1/2 inch of measurable sag. Out of luck and out of $2,705.17 for the Emilia Rose PL Queen mattress. Needless to say that we cannot sleep on that bed any longer because it may not fulfill S&F's 1-1/2 inch requirement but the mattress sags and there is no good sleep on it, not as the retailer suggestion that the "mattress is conforming to your bodies". Very, very disappointed. I guess that we no longer be purchasing this brand.

Review from Wally of Alexandria, VA
Bought the Stearns & Foster because of thinking more money means better product. No way, it is the opposite with the Stearns & Foster firm baroque. It is very uncomfortable mattress compared to my Serta perfect sleeper. I own Serta perfect sleeper firm already and this Serta is much better for me than Foster. I'm in progress of returning back the Foster any day now just waiting to order another Serta perfect sleeper for half the price and much better comfortness. Now I know when people say more is not better and like channel designer said less is more.

Review from John@CannarsaDesign.com of Saugatuck, MI
I honestly can't believe how awful this mattress is, and I've purchased quite a few over the years. Like many before, I got this one from Art Van because they've always made the process easy, and have a good selection. I went through their mattress match-making system and really took my time selecting. I thought I made a good choice, and was very happy with it at first. Within a year, we both could feel a definite sag in the middle, developed worsening back and hip pain, waking constantly.

I called Art Van and they courteously sent a service rep out to "measure" by stringing a line across the top with weights on both ends. To meet the requirement for "failure" I learned that a mattress has to have a 1 1/2 inch measurable sag. The problem with this is that the plush top mattress can still have the foam and cushion stay "up" while the firm foundation under it has clearly weakened. Mine "measured" about 1 1/4 inches so it appears I'm out of luck. I sure wish I would have looked for reviews because it certainly is easy to find people who have had the same terrible experience. Let the buyer beware.

Review from Megan of Nine Mile Falls , WA
I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from Jennifer of Mequon, WI
I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from SUSAN of Fredericksburg, TX
So we received our 4th replacement from Stearns and Foster and decided to switch the type of bed all together. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed. This bed is soft as expected unless our other plush beds that were delivered were hard and felt cheap and the knobs were laying on top of the mattress instead pulled down. The adjustable base sometimes goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!

Review from Zorina of San Diego, CA
I would give zero stars if possible. I purchased a high-end Stearns and Foster bed a couple of years ago. I noticed the indentations about a year after purchase. I thought my back and hips were hurting due to exercise, but I think it's this cheaply made bed. I can't believe they are allowed to stay in business with ripping people off. We had a bed before this one for about 20 years and no problems. I don't think beds should cost $3000 and last a year!

Review from Charles of Cedar Park, TX
We bought a Stearns and Foster in March 2013 at Sears in Columbus, OH. We now feel like we need to buy a new mattress because of the indentations and sagging causing us back pain. Will never buy another Stearns and Foster.

Review from jennifer of Dacula, GA
Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo. a yr. This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a few weeks I'm in a rut. Just awful.

Review from Ina of Madison, AL
Bought a bed March 2015. The middle is already sagging. Called the customer service for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. Of course, I was not informed that was recommended when I first bought the bed for $1800. With all the bad reviews, on this site alone, I will STAY AWAY from any Stearns and Foster bed forever!!! The customer service was of no help. On a side note, as I was talking to the salesman about my problem, someone else walked in with the same problem. Guess what kind of bed that was??? Stearns and Foster.

Review from Rachel of Jacksonville , FL
We purchased a Stearns and Foster king Douglas House LXP with box springs for $2,500+. Clearly this is the worst mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product.

Review from brad of East St. Paul, MB
We bought our king size mattress about 6 months ago and two months into it there were sagging spots on each side. The indentations are so bad that sleeping has become very uncomfortable. I feel cheated and taken advantage of. Will never EVER buy another S&F product.

Review from Georgia of Avon, IN
I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a hard time getting out of bed. I am physically fit, normal weight and swim laps regularly, walk and stay active. This bed made me feel tired and achy every morning. I finally replaced it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the guest room but no one wants to sleep on it. It will go out on the curb.

Review from Laura of Brick, NJ
My Husband and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture. 22 days after sleeping on the mattress - deep sleep indentations started to incur on both side. I called Ashley's upset and scheduled a rep to come out to measure. 1" in deepest spot (after 22 DAYS!) and rep said warranty only replaces at 1 1/2". Again, why should we even have to call a rep after owning a mattress for 22 days?? I read reviews warning me about sagging issues prior to purchasing and I took a chance that it wouldn't happen to us. Just like other postings - I was also told to just keep having a rep come out until it reaches 1 1/2". Very disappointing that we replaced a good mattress that we had with this one. I will not be purchasing a S&F again.

Review from Byron of Glenmoore, PA
I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm. It was firm to my satisfaction when tested on the showroom floor, so I purchased it believing I was going to receive a very firm, high quality bed set when delivered..Shortly after delivery, the bed dramatically lost its firmness night after night. The normal body indentations you were to expect I read about on the Stearns and Foster website that were surpassed in the first two months.

Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably. But not to the satisfaction of the warranty requirements when measured by an individual Sealy sent out to my house to measure the bed in a place on the bed where it is impossible to sleep. Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. Customer service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their product and the questioning of their warranty evaluation methods. If you are considering purchasing a Stearns & Foster bed, do your homework by reading the many reviews on the net, test many beds and research the ones you test. Good luck and happy shopping.

Review from Betty of Killeen, TX
I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I thought I was buying comfort, boy was I wrong. When waking up in morning, we find that our hips are extremely painful (we are both side sleepers). We also find that we roll to the center of bed. I called Ashleys (that's where I bought it from) with my problem. Appointment was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. I said what about my warranty, he said I did not fall in the guidelines. I bought a firm bed not rock hard. So I'm stuck with a product that I cannot use without waking up in pain.

Review from Fernando of Plainville, MA
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year guarantee. After 2 years, terrible indentation on both sides where we sleep. After trying to use kit they send from Marshall Mattress and downloading pics, could not do. I am a senior and this was very difficult. Called and asked for representative to come do. After much begging, pleading and screaming they sent rep.

Received a call from Sleepy's only 3 days after this (before rep came) and they told me claim denied and mattress satisfactory. I could not believe my ears. When I said, "Oh really? They haven't even been here yet." Person on phone was speechless. After rep came and actually said to me, "THIS MATTRESS IS HORRIBLE" I got a call days later from Sleepy's telling me depression in worst spot was 1" and warranty Stearns and Foster puts out, depression must be 1 1/2". I told rep, "I am going to chiropractor regularly and what am I supposed to do???" She answered me stating I should call back in January and maybe sinkhole will reach 1 1/2." I could not believed my ears.

This is ridiculous and totally unacceptable. I will be calling back every single month demanding they remeasure. I am so disgusted with both Stearns and Foster and Sleepy's. After reading other reviews, I realize this is ongoing problem and horrible company and mattresses. DO NOT BUY STEARNS AND FOSTER!!!

Review from Tracey of Henrico, VA
I bought the Stearns and Foster Italian Garden mattress and right away it had deep body impressions. It was replaced and the new one only 2 months old has the same deep body impressions. For $2800 I expected more.

Review from Nicholas of Ipswich, MA
Always suspect companies that leave no way of contacting them on their website. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. There is an 800 number and good luck trying to talk to alive person there. You can even see the "file a warranty claim" link on their website, but it does not work (broken link). It is a shame... The company sells mattresses for thousands of dollars and does not stand by their products. When it comes to warranty their defective items, it hides behind Sleepy's, Mattress Marshalls and the "fine print" on their warranty. My experience with Stearns & Foster was terrible in all aspects: the product - low quality, the support - none whatsoever, and the people there - always acting like I did something wrong and never at all interested in learning why their product failed.

Review from Dragan of Calgary, AB
Just like most people, our mattress started to get the sinkhole. I called the warranty department who sent us a "kit" so we could measure the sinkhole. It was a pain to take all the pictures with string. I put extra weight on the ends of the string which made a difference, BTW. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. It was becoming a huge pain to get the pictures and do the warranty so we decided to try buying a new box spring for our King size bed which solved the problem. When we received our new box spring we took apart our old box spring and discovered that the metal frame bends super easy. I think the problem is in the box spring for a lot of these mattresses failing. It was cheaper to replace one of the box springs than a new mattress.