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Intellibed was founded in 2000 with a mission to be a sleep and health wellness company. Their hybrid mattresses feature their innovative Gel Matrix® -- a responsive gel grid that is firmer than memory foam. Intellibed mattresses feature layers of latex or memory foam, the Gel Matrix, and a coil support system. Overall, customers like their mattresses and liken them to other familiar gel technology used in other mattresses. Still, the price points are much higher than expected for the materials, and some customers have mentioned issues with firmness and longevity.
Southerland has been in business since 1893, founded originally in Nashville, Tennessee where they still manufacture mattresses. They are most well known in mattress stores across the south and mid-west as a price-competitive option against many of the main brands. They offer a variety of mattresses under different brand names like Southerland, Englander and American Sleep. With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers experienced issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Intellibed in this match up!
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By using customer reviews, you can create a better list of potential mattresses to target. These mattresses have some great reviews by sleepers, but some didn't agree with the feel. The below has more information about the feel of the mattress and a selection of customer reviews -- study on!
These mattresses do well when it comes to support. Though there are a few folks that don't like the firmness of these mattresses, the majority of customers like the level of support these mattresses have.
Edge support is important for folks that need a little extra time sitting on the side of the mattress or roll towards the edge of the mattress at night. These mattresses have good edge support and they should be able to support most customers.
Bowling Ball & Density Tests
The bowling ball test is a nice way to measure mattress firmness and support. These mattresses do a good job with delivering even support throughout the mattress, which means they should do well responding to your shoulders, hips, and spine.
We all want a mattress that will last forever, but that is sometimes easier said than done. That said, data on materials, customer reviews, and tests make things a bit easier. These mattresses are more durable than the average and should last over 5 years for most, but some who weigh more may find they are less durable.
Understanding customer feedback can be a great relief when spending hours searching for the right product. Sleepers, regrettably, don't always repond positively towards these mattresses. Some are content with the feel and comfort level, but others are not so much. There are more details below to study if you are considering buying.
These mattresses aren't the best in terms of support. Though most report initial comfort and support of the spine, others don't like how they work with their body. If you are looking at this brand, make sure to do additional research on how it will work for your body type before purchasing.
Edge support is definitely an important indicator to those with mobility concerns. However, others don't really mind as long as they are comfortable sleeping. Edge support in these mattresses may not be excellent so make sure to do added research if it is important for you.
Everyone wants to find a mattress that will last over a decade, and when our mattress starts to hurt our backs after a few months, we feel swindled. However, now more than ever, it is getting harder to find lasting comfort. With more choices than ever, many companies are sacrificing quality to make a quick dollar. When it comes to these mattresses, unfortunately, they have some sleepers who have reported durability issues over a short time. Durability issues don't happen to everyone, but make sure to read more about the warranty and the return policies.
This is one of the most comfortable mattresses I have slept on. Have enjoyed it since the first night we received it. Got pillows to go with it and love them too. Highly recommendView More Reviews
Knowledgeable staff that continually communicates through the 60-day trial period.
Both my wife and I like the bed
sleeps cool and comfortable. love it
We like our Intellibed. It's comfortable and has a clean look to it. Never noticed any discomfort. We thought from other reviews that it was going to be really firm but it's actually softer than we hoped. Also, I wish the cotton protection cover zipped around the bed. It's more like a sheet-which makes me question dust mites ability to enter the bed. Overall comfortable sleep.
My wife and I attest to the quality and comfortable sleep on our IntelliBed mattress. We have the King Size IntelliBed and have slept on it now for four months. What a difference and improvement of our sleep. My first night on the bed was an adjustment for us as it moves differently than our old foam based mattress, however we both noticed that we slept longer, did not turn over as much, and felt better in the morning. After a few days use, the IntelliBed bed felt natural, and we felt so rested, it's wonderful. For me, it doubled my restful sleep; my old foam mattress seemed to get so hot, and create pressure points, that I would interrupt my sleep to frequently turn over throughout the night; not any more. Four months since our first sleep on our IntelliBed, we are now making plans to purchase our 2nd IntelliBed for our vacation home.
It is a nice bed and very comfy but I do not think 60 days is enough time for your body to adjust and get use to it before deciding if a softer bed would work better. Some nights I do great and other nights I wake up hurting bad from the bed. As of now it is 50/50. Sometimes I wonder if the softer bed would have been a better choice for me. As of now there are no options without consequences.
This bed is the perfect mix of firm and soft. As my wife and I looked for a new bed we constantly struggled to find something that fit us both but didn't limit us to where we laid on the bed. We both immediately said we loved the feel of the bed when we tested it and only love it more now that we have had if for a couple of months.
We gave it a thirty night stay, but could not get a good night sleep on this mattress. Customer service in handling our questions/concerns and in the ordering process was top notch.
Had a wonderful experience with ordering my intelliBed AND love the bed itself!
I had problems with my knees and hips. My arms hurt when I woke up from improper sleep positions. I bought an intellibed and after awhile of getting used to it I felt so much better. I also bought an intellipillow. My neck aches and pains dissapeared. I will keep this bed forever. I live in an RV that has storage under the bed. This bed weighs about 95 lbs. I had a stronger lift put in and now it's perfect!! Thank you intellibed for your customer service and excellent bed!
I love my new bed. It's made such a difference. However, I've really been blown away by intelliBED's outstanding customer service - tremendous!
My wife and I had some issues with our mattress and the customer service staff were prompt and helpful in getting things resolved.
Almost bought another Sleep Number bed, had to cancel the order after I found out about Intellibed. Best decision ever!
After sleeping on this bed for a month, I'm not sure that my back pain is much better. (There are no other factors in my life for back pain; it is all related to time spent sleeping.) Then we were on vacation for a month and slept in various beds, and I had no back pain! Now back to sleeping on this mattress for a week, and my back is getting unbearable after a night's sleep. I'm not sure yet how I feel about this bed.
I bought this bed because it did not outgas and the salesperson told me it was a firm mattress which was very important to me. I got it and indeed it did not smell in any way. It was great because I had been sleeping on a hard futon.It started to feel soft so I called the company and they said to keep it for 30 days as I had to adjust to the comfort. My mistake! I ended up letting the return policy expire and now I am saddled with it,
I looked on the website as I felt as that my firm bed had no support. So they have it rated as feeling firm but then if you look further you see another rating where they say it has a soft back and posterior support. Now how can a mattress be firm but then super soft with little support on your back. I called to complain and they told me that 'Oh there was another mattress for $2100 that was indeed firm.' Yeah like I believe them.
Do not buy this mattress. Bad idea. Dishonest salespeople.
Horrible bed. Save your money and buy a traditional mattress. You'll get a goodnights rest without the back pain, and other aches that come along with this bed.
This mattress is a dream come true! After spending many years sleeping in a lazy boy recliner due to a back injury from a motorcycle accident, I was convinced that I would never be able to sleep on a mattress ever again. I have owned the intelliBED Relief Perfect mattress for 6 months and have been able to wake every morning with no pain or discomfort. I have noticed that my sleep has improved. Instead of getting 4-5 hours of sleep, I am now averaging 7-8 hours of sleep. Every night! I highly recommend this mattress for anyone and everyone!
LOVE this mattress! I sleep better than ever before! My back and neck issues have gone away. This is the best mattress and I would recommend it for anyone!
I have had insomnia for about 17 years and have tried everything to sleep longer, better and to wake up actually feeling rested. Investing in this bed was one of the best decisions I have ever made. It allows me to not toss and turn and to get the much needed deep sleep I was so desperate to find. I have zero issues with my insomnia, no more back pain and more than that I sleep cool and more comfortable than I ever had. It has truly been an amazing purchase - so much that we have also have the pillows, sheets and toppers for our tent trailer.
I had an old water bed I used to look forward to getting into. I have tried Sleep Number, 2 Tempurpedics and had not been able to find a bed I enjoyed getting into. Until this one. It is the most comfortable bed I've experienced. The bed seems to suck the pain our of my muscles and I wake up every morning refreshed and well-rested. I don't toss and turn like I have in the past since there are no hot spots that develop under high-weight areas. I justified the price as this may be the last bed I own and the warranty is a lot longer than on a normal bed. I have a Fitbit which tracks sleep. I checked it before and after I bought the bed. I have far less interrupted sleep on this bed. I definitely recommend this!
I love this bed! I have been sleeping on it for a year and a half and I enjoy every night. My body is supported perfectly and I love that it is non-toxic. It is worth every penny as it has a 30 year warrantee and is used nightly. Looking at it that way, it is actually a bargain! It did take me several nights to get used to as my body had to re-pattern itself to sleeping with real support. I didn't like the pillow, though, and went back to my down one.
If you don't have this bed you are missing out.... I have never slept better in my life. I never want to get out of my bed. It will take about 30 days for your body to get adjusted to the bed. It is worth the money and you won't regret it. Don't think about it, buy it!
Fantastic service and follow-through, not to mention a superior product. IntelliBed will be the last mattress I buy.
No more back problems when I wake up:)
I am VERY happy with my miracle bed. When I first got it they said the first month would be a ‘period of adjustment ‘. I didn’t think that was accurate because I loved it from my first night. Happy to say I was WRONG! It just keeps getting better. This was/is more than a bed to me. I have been in a very long healing process from a serious injury, so this has been facilitating my healing in ways I could not have imagined. THANK YOU!!
First month is in the books! Greatest sleep I've had in ages. Issues I thought were age and activity level related are starting to subside. I thought my hips were bad because of playing basketball 4 times a week, come to find out my old mattress was likely the culprit. I couldn't be more pleased with my purchase and would recommend Intellibed to everyone!
This bed and this company can't be beat. We have tried numerous beds in the last two years. This is the first time my husband and I aren't waking up with sore hips and lower backs. Well worth the money we spent. The customer service is exemplary. Finally, we can sleep pain-free. Thank you IntelliBED!
I LOVE LOVE LOVE my new Intellibed! I was a little nervous about purchasing such an expensive bed without trying out but felt good that they offered a 60 day money back guarantee. I knew after the first night I would not be returning this bed. It is fabulous! I sleep so much better. No more aches and pains in the night in my hips or my back. Surprisingly, even the Intellibed pillow is amazing. I wasn't expecting much from a pillow but it has really helped with my neck pain. This bed was definitely worth every penny!!
Good service but slow. Expensive..
What a pleasure. It was easy to ordered. It arrived right on time. And, sleep. Yes, what a wonderful sleep. Thank you for your great product.
Very comfortable, but I still tend to get circulation pains if I lay on one side too long. I think I do tend to sleep better, at least some.
I love my intellibed mattress! it is amazing!
I am pregnant and changing to my Intellibed took away my hip and shoulder pains from sleeping on the side all the time!! I can only imagine how comfortable Ill be once not pregnant anymore!!!
Got the first set with the bed, then because we liked them so much we bought a 2nd set.
Purchased mine at the home show at the South Town Expo Center. The adjustable base is really nice to have too. I definitely would recommend to anyone.
It's the best bed ever. It took me 3 weeks to get use to it but i hung in there and now it feels great.
The bed is just as wonderful as I had hoped. My husband and I are sleeping better and waking up without the aches we had before. However, I was supposed to receive sheets and pillows as part of the promotion I purchased the mattress with. The sales man didn't include it in the invoice, so once I realized this I emailed and called customer service leaving a message because no one answered. No one ever returned my email or phone message.
Not a miracle bed. Its comfortable but I still have pressure feelings and need to change position several times a night. We have rotated the mattress but still have a feeling we are making depressions in the bed on the spots in which we usually sleep.
After 10 years we came to the realization we needed a new mattress. What a job! Not only are there a lot of choices but many different price ranges. After the standard search both retail store and online we finally made our choice. It was between the Pillow top Sterns and Foster and the Intellibed. The Intellibed hands down was the better bed. It was pricier than the Sterns & Foster but in hind sight the better choice. We have been sleeping on our new Intellibed (Midnight) for almost two months now (My wife and I generally sleep on all sides) No off gassing (no pun intended), Temperature just right, 20 year warranty, 30-90 days to test. These people will refund your money less a removal fee if you don’t like it. Many places will only let you exchange for another one of their other products. Received free set of sheets, Mattress Protector and 2 large pillows. The pillows have some off gas, however if you let them air out for a couple of weeks they are quite nice. Also purchased a standard frame that elevates both head and feet. Height of entire bed can be adjusted, we set ours a little under 32” above floor. We were worried that the bed might not perform after investing a fair amount of money. We bought the bed because our former bed (Beauty Rest) had surpassed its usefulness and my wife’s hips were really bothering her. She also had a hard time getting and staying asleep at night. She is not totally without hip pain but she sleeps much better and wakes much more rested than our previous bed. It took about a week to really start enjoying this bed. We would like to report that the decision to purchase this bed from Mattress Firm (Lincoln, Ca) was the right decision because the bed is simply Wonderful. This is only the 2nd time I have ever taken the time to write a review, this Intellibed (Midnight) is worth the investment of your money, sleep and ultimately your wellbeing. I personally think this is the most comfortable bed I have ever slept on, including many hotels such as the Ritz. The Con: This mattress is very heavy. Delivery people cannot get this mattress into the house without some contact with the ground. It has plastic protection during delivery, however for the average person to move it after delivery is a lot harder than most mattresses. It would probably take four people and there are no straps to help with that process. I am not planning to move my bed any time soon, but be aware to move this mattress for any reason is a chore.
Never had back issues till sleeping or rather trying to sleep on this mattress. Started sagging immediately. I am a small person. Should not be this uncomfortable. Broke down on edges immediately. Turned it ,tried everything. Do not buy this mattress. You will regret it.View More Reviews
This mattress started sagging only two weeks after purchase, both sides of the bed had deep indents in it causing both my husband and I back pain. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
I bought this bed only a couple of months ago and at first, it was a dream, but now it has a lot of sagging in the middle of it. If I only saw this review site before I bought. :(
Bought a couple of days ago. So far, pretty satisfied. Is it the best mattress? No. But, it's pretty decent. A little worried about the durability from these reivews.
Luckily was able to return this. I was really dissappointed with the material. From the get go, there was one area that poked into my back. It was a little strange and I thought that it may have been a defective product. But, after risking once, I won't be risking again.
I thought that I was going to be getting a real value out of this mattress, but uncfortunately, this is exactly what you would expect out of a cheap mattress. Something that leaves me in pain in the morning is exactly the opposite of what I wanted to purchase. I wish I could give 0 stars.
I got this bed in 2001 and am still happy with it. Every night I sleeping soundly and without any problems. I wish they made more exactly like this one!!
Great mattress, I bought one for my mom and she loves it.
The worst mattress I have ever slept on in my life. Within one month of sleeping on mattress, it's like laying in a fox hole. I regret not complaining immediately. I would give zero stars if I could.
Over 2 inches the mattress has sunk in less than 6 months. I am not a large person...rotated etc. Regret not taking it back within 120 days. Now..we are stuck. Jumped thru hoops for warranty...so we can get ANOTHER poor quality mattress.
Worst mattress I have ever owed! $1200 mistake
Terrible quality for the money. In less than one year we have craters where we lay and have done all the recommended turning of the mattress etc.
This is a wonderful company. They treat people very well with much respect. Would advise anyone to do business with them. They are honest and good-hard working people, who always keep the customer in mind.
The bed was bad after 18 months and back issues ensued at 36 months! Tried to get the warranty to cover the bed but they wanted me to pay $250 for them to complete the warranty.
We bought two sets of these, what looked like Big Lots mattresses. We were told they would be the same. When delivered they were two different types of mattresses. One was very cheap and after 3 nights it began to sink down a little. The next night it was worse. I have awaken with back problems each morning and in the middle of the night. Worse. CHEAP, set of what we told , was a wonderful set. $250 for warranty. Dear Lord, had we known. This true, negative comment will be shared all over the internet. LEAVE THESE CROOKS and their mattresses alone.
We purchased this mattress almost exactly 6 years ago from Nebraska Furniture Mart's mattress selection (in Kansas City 2012). The Southerland was presented to us as a Simmons equal, made by a proud USA company, and sold for less of a cost of most mattresses ($659.00). I've had a few years of restless sleep and segments of back pain, but I've been making other excuses for the problems (maybe gaining a few extra pounds, maybe stress, maybe needing to get some more exercise)...until now. I have had severe back pain while sleeping to the point it is constantly waking me up during the night and spasms upon waking. It's been months now and I finally gave in and have tried sleeping on my sofa and my child's twin mattress. Both have been better periods of sleep than in my own bed. The store I purchased the mattress told me today that in order for the company to uphold the warranty, and potentially replace the mattress, they would need to prove there is a 1.5" permanent depression in the mattress. In my case, the mattress has no depression when not laying/sitting on it. In my case, my mattress just doesn't seem to have the same strength of resistance to my weight when laying on it. I have a "Firm" mattress but when laying on the mattress I feel like I am in a long curved shape, putting a strain on my lumbar back curving the wrong way.
Started off great, by the end of the first year my husband was sleeping upstairs in the guest room. After the second year, I was sleeping in a hole. In order for them to even consider doing anything you have to jump through hoops and it doesn't show when it is just sitting on the floor. When you lay on it just hope you can manage to turn over or even get out of the bed. We have packed folded towels underneath trying to get some support but even that is breaking down. Haven't had a good nights sleep in a very long time. Any mattress you cannot turn will end up with a sunken place in it.
I bought an Englander Egel mattress that Southerland owns or makes. I've gotten such a run around from these all these people I don't know who is responsible. The mattress started falling apart after two years. I'm still trying to get warranty service for it put they keep handing me of to one person that handles the all the southeast US and he doesn't return phone calls or Emails. Do not buy from these people. If you have a problem they just keep passing you around hoping you give up! I'M NOT GIVING UP!
Mattress springs were poking through the padding within 2 years of purchase. The mattress failed and has a huge "nest" area that sinks about 4-6 inches deep and is about 12-18 inches across. I will never buy another southerland mattress. I bought this one to support a local company. NEVER AGAIN. The store I bought it from will not honor the warranty and say they no longer carry Southerland due to similar problems. I called and left numerous messages with Southerland's customer service - no one returns phone calls. I finally reached someone but when I sent the paperwork off to replace the mattress - NOTHING.
All I know is that ever since I bought my Southerland mattress at Bedzzz Express, I now know what it means to get a good nights sleep!
I purchased a mattress from a local store in 2014 that was a Southerland product. The mattress was great at first but became harder and stiffer after 2 years. The foam actually became less flexible. There is nothing in the warranty that covers this type of ware. Amerigel Discovery Gel - By Southerland Bedding, Queen, Medium Firm.
I purchased an Englander Egel mattress Dec 2012 and we loved it till it failed in Jan 2017 (less than 5 years). I filed a warranty claim and was sent another mattress by Southerland BUT it was a completely DIFFERENT mattress. Southerland has made no effort to resolve this issue. We are stuck with a HORRIBLE mattress that we will have to replace. I do not recommend this company.
After initial purchase 6 years ago the mattress was defective. For whatever reason Weekend only quit carrying their product. For a claim they quoted their fine print and could care less. The warranty price was like buying a whole new mattress. I would never waste my time or money with this group again.
It's a foam pillow top with springs underneath. For about one year, it was so comfortable. Then it sagged so bad, we got egg shaped pockets to sag into. I only weigh 110 lbs.
I bought this mattress from an auburn mattress dealer. It was a second one purchased. I felt like I got screwed all the way around. My back continually hurts and I have a mattress pad. I spent 3700 and hopefully I will buy another one from a more reputable dealer. The company should reimburse the customer and take the mattress back. Do not buy this mattress. Southerland was conveyed to be a great company and it’s not.
I thought I was crazy at first because the mattress is about a year old. How could it sag so soon? I am a small/skinny person and have an indent on the side of the bed I sleep in, I am trying to rotate it to have a fresh side. The problem is you can't sell a mattress to anyone else. I guess I'm stuck with it : (
bought Southerland Carly Plush mattress 6/19 it's not been a year and the mattress has a sag in the middle of it, and it's still not comfortable for me, unfortunately they are letting me replace it with the same brand name which I would have rather get a different Brand name like Serta or Sealy.. but $499.00 mattress is this what u get then I will have to go up in price for a better night sleep. I would not recommend buying this brand..
This bed is HORRIBLE. I purchased this bed for my then 6 year old daughter who weighed around 45 pounds. This bed lasted less than a year. It felt as if there was a hole in the middle of the mattress. I would have opted to return this mattress or voice my complaint, but the furniture store that I purchased it from had gone out of business. This bed reminds me of a taco. When you lay on the bed, it seems as though you are being folded. PLEASE DON'T PURCHASE, READ THE REVIEWS, MONEY IS TOO HARD TO COME BY! My daughter will opt to sleep on a pallet with blankets and covers on the floor or in the bed with me that sleep on her bed! This will be a POOR investment!
My 2020 Fairweather Mattress and Boxspring were delivered 9 days ago. I noticed the center of the mattress started sagging after 3 times trying to sleep on it. I went to Kings Furniture in Dayton, Oh on day 8 (yesterday), to complain, and inquire about an upgrade. I was told someone would call me today, and that I should've returned it within 2 days of purchase. I am financing this matters set for almost $900.00, and have spent half of my first week with it, sleeping on my sagging sofa. I'm super pissed, and I want out of this deal!
Lived in Nashville and figured I'd buy a local brand, big mistake. Spent the extra money on the "Ultimate Serene" Line . The only thing this "Ultimate" piece of junk has me saying is "Serenity Now". 3 years later I'm leaving the house to go sink another $5G on a new bed set up.
I've never owned a "Southerland Mattress" before, and this is the first time I have taken time to write a review. I purchased the mattress for my guest room, so that my elderly mother can sleep over when it's late. Since she initially didn't spend the night, I spent an evening "trying it out" to make sure it would be comfortable for her. I was very impressed with the gentle support, and comfort of the mattress (I fell asleep on it) After she tried it and commented "how well she slept" I decided to take some time to write a review! Thank you Southerland, for manufacturing such an awesome mattress!!
Do not buy a Sutherland mattress, it should have been recalled for faulty craftmenship! Don't buy from Johnson's Furniture in Newberg, they're crooks!
My wife and I slept on our new mattress 1 night and we both could not get comfortable, We both had sore backs in the morning and we immediately the next morning went back to the place of purchase to verify the the floor model was more comfortable and it was. A sales person from Brawley furniture in Mooresville, NC asked if they could help but was not helpful at all and i was asked to leave the store.
I got a queen sized mattress but the mattress is 2 inches less in width than the 60 inches. My queen sized sheets are too big for the mattress and am also starting to sag on the sides that my husband and I sleep on.
Mattress met all warranty requirements except... stain on mattress. mattress sagged more than the 2" requirement for warranty but because we spilled a soft drink on it when we were washing the the mattress cover they voided the warranty. What does a stain have to do with the quality of the mattress. Read the FINE print before purchasing.
It's 3 yrs old and started sagging within the first 2 years. Now my wife wakes up in the morning with back aches. SAGGING more then 2 inches on the king mattress in 2 spots where me and the wife sleep.
My boyfriend and I have now gone through FIVE Southerland brand beds in a one year span. Durability? What's that? The local mattress store kept returning the faulty mattresses because after 1-2 months of 2 normal weight sleepers, significant sagging occurred in different places with each mattress. After giving far more than a fair chance, we are finally getting a full refund from Southerland. Southerland reps also instructed the local owners to not let us have the contact # for customer service, in attempts to stick us with yet another Southerland mattress. NOT WORTH ANYTHING! Read the reviews! Terrible quality, no durability, great only for a few weeks.
I purchased one of these mattress's 5 years ago and love it, so I purchased one for the spare room and guest love it! Highly recommend it, great price also.