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With showrooms in Colorado, Innomax is a sleep company famous for its over-the-phone business model. They specialize in air, water, foam, and innerspring mattresses. They offer a wide range of matttresses and other sleep products that are priced competitively. Most folks have great things to say about Innomax and sleep comfortably in their new mattresses. Some had issues with durability and the warranty.
Tempur-Pedic is the memory foam mattress pioneer with a reputation for starting the memory foam mattress movement. It is a popular name brand mattress and part of the mattress powerhouse, Tempur-Sealy along with other name brands like Stearns and Foster. With a suite of offerings to fit nearly every sleeper (including a new mattress in a box) and exclusive online deals, there is a lot to be said for this popular brand.
Based on our aggregated reviews and our scoring method, we recommend Tempurpedic in this match up!
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We all want to understand customer input before making a purchase decision -- especially when it is worth hundreds of dollars. That being said, it isn't always simple for shoppers to get to the bottom of things after looking at many different sites. Based on recent customer reviews and overall sentiment about these mattresses, customers rate them better than average. However, some had disagreements about overall feel. Make sure to read on for added specifics.
Support is extremely important for the comfort of a night's sleep. These mattresses do well in supporting folks at the beginning, but there are some issues with long term support. It is really important to take a look at all of the reviews to make sure these fit your body type.
Most folks find edge support to be an important deciding factor on the feel of a mattress. Most folks find that these mattresses have okay edge support, but there may be issues with dipping on the edges for some.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of the mattresses, support is initially even throughout the mattress. That said, there are some that have experienced issues with support long term.
Mattresses don't give sleepers the same kind of lasting comfort they used to. If you are looking for a mattress that will last over 15 years, it is hard thing to find. Yet, finding that diamond in the rough can save you lots of money. Unfortunately, sleepers have mixed thoughts about these mattresses. Many folks feel comfortable with their mattress and are happy, but others have issues with comfort on a quicker time frame than average.
With brands doing lots of work on their online reputation, it's pretty hard for an average shopper to get to the bottom of customer satisfaction. That said, overall, customers report these mattresses are comfortable. There were a few complaints from customers that couldn't get comfy so look below to see if the mattress specifications will work for your body type!
These mattresses do well when it comes to support. Though some reviewers don't agree 100% with the firmness specs of these mattresses, most reviewers like the amount of support these mattresses possess.
Edge support is important for those that have mobility concerns or find themselves lying close to the side of the mattress. These mattresses have good edge support and they should be able to support most customers.
Bowling Ball & Density Tests
Many mattress bloggers like to use bowling balls to measure support and firmness. These mattresses do a good job with delivering even support throughout the mattress, which means they should do well comfortably responding to your body.
Good comfort that lasts for a decade plus is one of the most important factors for mattress shoppers. Though there are health risks, like dust mites, that would mean we wouldn't want to sleep on the same mattress for over 15 years, we would all be happier if we knew our mattress would really last. These mattresses, specifically, are competitive when it comes to durability. Most customers will find they last over 7 years, but some have reported not loving the overall feel. If you are a larger person and concerned about durability, make sure to read the reviews before selecting.
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There aren't many companies I compliment because of the lack of service and professionalism. Innomax is, by far, one of the best in the business. If you're looking for great night sleep, have tried conventional beds and nothing works, go there. I've tried memory foam, air, conventional........nothing could close to their memory/waterbed . Nothing comes close! What would you pay for a good nights sleep? I didn't think it was possible but they did it. I put mine in my conventional frame and its as close to perfect as possible. The service was awesome and not pushy. Spend time there, they won't mind . They'll even feed you.View More Reviews
These guys are the best! If you need a new bed at the best price with no pressure sales... This is the place!! We have shopped online for a new waterbed set and come to find out here is the manufacturer for all these online stores here in Denver. Our salesman John Hannon was the easiest to work with. Set up and delivered.. These prices and customer service can't be beat! They also sell all your supply and linen needs. We are going to be returning for more goodies!! Thanks guys!!!
In no max is a place to buy a nice, quality bed. We bought our water bed mattress there 14 years ago and did not hesitate to go back when we were in the market for a replacement. The selection of mattresses is great and we decided on the king sized dual air, adjustable mattress. We also bought the MCINTOSH bedroom set with the king bed, dressers, mirror and two night stands. We are in love with the investment in our good night's sleep. The sales folks have been with the company for over a decade and while some reviews describe them negatively, they are super knowledgeable and if you can get passed the first few minutes of 'sales speak', and communicate what you want, you will find that the staff is interested in your experience and find a great bed! A little like buying a car, but as a consumer, we take responsibility for making sure we say 'yes' or 'no' to the things we do or don't want. The experience was good and we invested in a bedroom set that will last for 20+ years. It's lovely, comfortable, classic, heirloom, and excellent quality. Thank you, Innomax.
I recently travelled to a relatives house and was fearing the dreaded "extra bed." Much to my surprise, they had a memory foam mattress from Innomax. I was amazed at how firm, yet comforting the mattress was. I awoke after every night rested, relaxed and invigorated.
As soon as I returned to Denver and went to their showroom off of I-70 near I-25. This company takes sleep seriously. The selection of memory foam, modified water bed systems and impressive mattress setups was very impressive. It seems as if they incorporated NASA space technology into their mattresses creating an amazing bedding system.
I purchased the organic memory foam mattress and I have been sleeping better for weeks! I would strongly recommend anyone who needs a better nights sleep to go to Innomax and get the system that is going to be perfect for their sleeping style.
Went there with a friend of mine who is looking for a new bed. She had already been to several other bed stores but I'd heard about this from several of the people at 850KOA radio. I thought it would be a good experience.
I was wrong.
It was nice that they had food when we got there. Tasty and good. The location was not the easiest to get to, but Google Maps did a good job. There are quite a few beds to try out and a variety of different options. The furniture was nice too, if a bit pricey, but then, I usually shop at AFW.
NOW, the staff seemed quite friendly, but as we talked and walked and tried out beds, and she described the beds she'd liked at other stores, the sales rep began to simply bash the other beds and touted theirs. "Everyone else is terrible and we are the only good ones to ever exist" is the feeling we came away with. I can understand that you need to tout your own bed, but you don't need to do it by spewing disrespect toward your competitors.
To top it all off, the sales rep began to sound like a used car salesman. Lines began coming out like, "I can probably get you a SMOKIN' hot deal but only today." I was waiting for the, "I'll have to talk to my manager" line, figuring that this was a bed and not a used Camry she was looking at, and lo and behold, those EXACT words came out of his mouth.
We felt hugely pressured, and we got that slimy feeling you get after a particularly annoying visit to a local used car dealership hoping to push a substandard product on us by pressuring us to BUY NOW or the deal will be gone forever!
Now I don't know that the products offered are substandard or not, and I doubt they are, but the feeling we got as we were slinking away completely overrode our memories of any product detail we were given.
In my humble opinion, I would shop somewhere else, anywhere else but here.
We had an extremely disappointing and disconcerting experience. Initially, I gave them a 5 star rating based upon the mattress comfort. We purchased the memory gel with phase change thermal cell bed because it was advertised to have great lumbar support (I had an 8 level spinal fusion).The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price as they advertise a 'price match' option.
The mattress was great for about three months, then it began to soften and develop pockets of laxity. We gave it ample time to see if rotating and a different topper may help the lack of support, but nothing worked. When we started contemplating the purchase of a new mattress (after a year for a bed with a 20 yr warranty, sigh) I decided to visit the store and discuss our options. Given the reviews from other customers, I feared such would be an unpleasant experience, and I was right. After some back and forth with the Regional Manager and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed, we we needed ASAP! They said we had to wait until the following Wednesday. Wednesday came and went without the promised phone call. Our phone calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same unfair, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress they determined was defective. I wish the saga ended there, however, the situation turned even worse. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated? All in all, a complete nightmare.
After over a year of dealing with severe lower back pain, I can honestly say that purchasing an Innomax mattress was the best decision I've made for my health! Tommy was helpful, patient, and steered me in the right direction to ensure I purchased the best mattress for my back. The customer service was excellent, the product-top of the line, and I am beyond happy with my purchase! I would absolutely recommend Innomax for anyone looking to invest in their health and comfortable sleep!
We were "pressured" into purchasing a very expensive mattress about three years ago. We have had to purchase memory foam toppers to be able to sleep on this terrible mattress. We should have done business with Denver Mattress because they offered a "satisfaction guaranteed" policy. We complained to Innomax but they were not inclined to work with us. Their attitude was "you bought it you own it." The mattress is called prodigy. If we had not paid
so much we would gladly haul this monster to the dump. It would be a shame to take up landfill space with this. Bottom line, be careful. We learned the hard way.
We met with Tommy. Still waiting for some kind of resolution.
No response from Tommy. Will never do business with Innomax again. Other mattress businesses offer a trial period. Innomax does not. It truly has a " you bought it you own it" policy.
I had a Select Comfort bed for 14 years that I absolutely loved. When the topper finally wore out, I discovered I could not find a replacement topper as they stopped making them. My husband and I really needed a different sleeping surface, but I could not stand the thought of giving up the Select Comfort....but the one I bought in 2001 was 7 grand, and there was just no way we could spend that on a bed. We went to Innomax and bought a very nice non-air mattress that was 3 grand. We spent about 45 minutes lying on this bed in different positions, and really loved the way it felt. Once we got it home and slept on it for several weeks, we discovered that our backs were hurting in the morning. We discussed different theories as to why that could be happening on such a great feeling bed but came up with no real answers. I contacted Mickey, our sales person, who asked if we would give it 3 weeks, and we agreed to. Still, back pain for us both. Disappointed and frustrated, we made an appointment to come back in and see Mickey, and he spent time discussing things with us and then sent us home with a nice, thick foam topper to try and see if we simply needed a thicker sleeping surface. We agreed to give it 3 more weeks. Still, back pain. With every single interaction with Mickey, he was genuine, professional and pleasant. Never ever any pushy, cheesy sales tactics. When I called Mickey this final time, he made an appointment for us to come in and see the manager (and him). This time, we laid on several beds for a very long time. We decided to go with the air mattress that Innomax makes. Innomax came to our house, took away our old mattress, brought the new one in, set it up, gave us directions, told us how to find support if we have questions once they left, put a fiber optic rose, several chocolate mints and a thank you card on the bed when they were done setting it up. The 2nd bed costs more than the first, but the manager made things right and didn't haggle over the extra cost. He clearly wanted to give us a good product and good customer service. We worked together with them to find a solution that we needed for peace of mind and a restful night's sleep. Innomax has been good to us. They have to eat the cost of those mattresses when they are returned, so they have to implement effective and compassionate problem-solving strategies with consumers, before just taking back a custom-made mattress. They stand by their promises,and although we were frustrated for weeks trying out different things, it was a reasonable request on their behalf. Once it was clear the 1st bed was not for us, it was replaced with expediency by the 2nd one.
We are happy with our bed, and would recommend Innomax to anyone!
Ugg, I think back on the sales experience when we bought this bed and I cringe. It was 4 years ago. The first salesman was pushy, but not terrible. When we said we needed some time to think about it, he brought over the "closer". I think she was called Sandy. And she was relentless. I asked about the "hump" in the middle of the air bed caused by the baffle between the air chambers. Her response: "sleep diagonal sometimes, get crazy!" I swear, she said that.
Somehow despite that, we were stupid enough to buy the air bed and I know there must have been high fives between the sales people when we left. The pump was loud, the firmness setting seemed completely arbitrary, and that hump... It was just never comfortable. The pump died a year ago and, since then, it's been like sleeping in side by side hammocks. My wife declared that we are getting a new bed today. And not from Innomax.
Btw, do they still use "laser technology" to see if your spine is aligned?? That was soooo ridiculous.
Price Match Saved Us being ripped of $986 from Innomax
End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise.
We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees.
So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.
But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now... Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price.
Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax.
MORAL OF THE STORY: Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!
I've held out replacing my ancient mattress because I dreaded the sales hype of sleep showrooms. It is so much more fun to spend money on bed furnishings. Accent pillows! Italian sheets! And really, how much have beds changed in two decades?
Turns out, a lot has changed.
Fortunately a friend recommended Innomax in Colorado. The website is kind of dated, but the beds are not.
Like their name implies, the company is focused on innovation. Privately-held, Innomax's sleep experts are the brains behind many of the advances in sleep management found in the world's most popular (and expensive) mattresses.
I ordered a memory foam bed over the phone. Ordering was simple, and delivery was painless on our steep, private road. The mattress came shrink wrapped and was on my deck waiting for me after work. No need to sacrifice half a day waiting for a delivery truck. All we had to do was carry up our narrow stairs, cut the plastic off, and watch it expand.
The first week I didn't notice too much of a difference in my sleep, but sleep quality is hard to quantify. The second week, the results really started to show. I feel fantastic, and notice that the bed isn't torn up from tossing and turning.
I'm up now at 5:30 am for a morning jog, without setting the alarm. Something I haven't done in 15 years. I feel completely rested, and eager to get going. It is like turning back time.
Thank you Innomax for giving me my "bounce" back.
Great product, great customer service. I highly recommend InnoMax to all.
There warranty is only as good as their word. I bought a $1500 bed 5 years ago and the topper is supposed to be warranted for 20 years. It is in awful shape and they refuse to stand behind their product. So unhappy and disappointed.
We had a good experience buying our first king size bed at Innomax. Our salesperson was Daniel and he knew what he was talking about. We won't get our bed for another month, so no review on how we actually like the bed, but the purchasing experience was very pleasant.
I received excellent customer service from Mindi Wood. She was professional and answered our questions and got us the part we needed to fix not only one but two air beds! Great experience!
Its a big investment but so is our sleep quality. We decided to get a great nights rest by purchasing the Rick Lewis Innopedic adjustable smart base bed. we tested beds all weekend and it came down to Sleep Number and Innomax. Although They are both high end beds, Innomax bed came in first for sleep comfort and also they were able to beat out their competeter for about a 2,000 dollar difference also adding in the Chili pad that allows you to heat up to 115 degrees or down two 60 degrees. It can cool one side or both or heat both or one cold or hot, the massage feature is great too.... Better sleep and comfort here we come Thanks to Sandra Carbone and her Innomax team.
I will never sleep on a traditional inner spring mattress again. After being tired (no pun intended) of not getting quality sleep every night, I finally bought my own sleep system; I couldn't be happier! Goodbye restless nights, waking up throughout the night, and having a sore back in the morning. The sales staff were knowledgeable and helpful in my search for finding the right system for me. They offer delivery or the warehouse crew can help you load up your truck. I recommend Innomax to everyone I know. They have a customer for life. Thank you Innomax!
After an endless search on and off-line, I found InnoMax online, after a brief IM chat to confirm availability with Patty, a fabulous on-line representative, I requested a phone call to place an order. Scott in sales promptly called and asked all the right questions to place and ship my ODD order. InnoMax made my week, I cannot wait to sleep on my waterbed again. Thanks Guys.
We had an extremely disappointing and horrible experience. Initially, I gave them a 5 star rating (on Yelp) based upon the mattress comfort. We purchased the memory gel bed. The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price. The mattress was great for about three months, then it was so uncomfortable. We gave it ample time to see if rotating and a different topp...er may help, but nothing worked. When we started contemplating the purchase of a new mattress, I went back to the store. Given the reviews from other customers, I feared such would be an unpleasant experience. After some back and forth with the Regional Mgr and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed. Although we needed one ASAP, they said we had to wait until the following Wednesday. Wednesday came and went without the promised call. Our calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same demeaning, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress THEY determined was defective. I wish the saga ended there, however, the situation turned really bad. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated?
My wife and I bought an InnoMax air mattress system from Sandy Carbone. It fit our present frame. We have slept on it 6 nights and neither one of us has woke up with back aches like we did before. Even after the first night. Sandy was very helpful when we went in to look at an air system bed. After looking at Sleep Numbers . In my opinion there is no comparison between InnoMax and Sleep Numbers. At InnoMax Sandy showed us the inside of the bed to show how and what it was made of, let us lay down on the mattress for a good half hour undisturbed and did not pressure us. It was a relaxing experience altogether. Now, so far we are satisfied.
We are now full-time retired RV travelers. Our coach has a air mattress king bed, after just a month on the road my wife’s side of the bed would not hold air. We called the manufactures rep Dave and he set up a air mattresses warranty replacement with INNOMAX. When we arrived we were received by 3 or 4 of the nicest people my wife and I have ever meet and did business with. Tommy and Sandy handle the exchange direct and Tommy repaired and upgraded the air pump, everyone we were in contact with couldn’t help us enough. Thanks and they will now be our MH bed replacement parts company...we will send all friends and relatives to this business... Again Thank You for the above and beyond service!!
I have had an air bed for over 13 years and replaced the motor 2 years ago. I have scoliosis and recently purchased a Temprapedic bed which I do not like as much as my air bed. The rubber hose rotted on the bed and the manufacturer has gone out of business. I was prepared to have to buy a new bed. I phoned Scott Chapin who called me back & discussed my concerns. He took the time to explain the differences in the hose connector on my current dual air art set and the Innoxmax system. It arrived Fedex and I am thrilled with the quality of the product. The advise the salesperson gave made assembly a snap! I am pleased to have preserved my original bed and am good to go for another 17 years. Sign me a very satisfied Internet customer!
I purchased an innomax complete bedroom set probably 20 years ago. I have moved two times since then. My last move, 6 years ago, I called Innomax... John and his partner from their delivery department came out disassembled my bedroom set and moved it for me to my new place and reassembled it. I was so happy! I'm getting ready to move again I called Innomax 2 weeks ago to find out how much it would cost to have the same thing done again. Disassemble my bedroom set move it set ...it up in the new place. Keep in mind I'm a single woman. I spoke to somebody on the phone a male, he said that John had retired but his partner was still working doing the same thing and that he could probably do it on a Wednesday or a Sunday. I was so excited! during the conversation he got sidetracked and was taking care of a few other things. When the conversation was coming to an end he said he would have the guy call me to give me a quote and let me know if he could move me or not.At the end of the conversation that said would you like my phone number so that the gentleman can call me back? The man on the phone said nope we don't need it... Which led me to believe they had caller ID and had my number. It's actually been probably more like 3 weeks now that I think about it and nobody has ever called me back! What a disappointment! Don't tell somebody you're going to do something and not follow through word-of-mouth is a very powerful thing!!! and here I was getting ready to buy a whole new bedroom set and new bed from this company. yeah that is not happening at all because I don't know what would get delivered. Innomax.. DEFINITELY NOT 5 STARS IN CUSTOMER SERVICE IN MY EYES ANYMORE!!!
I purchsed a waterbed heater from one of their online dealers (WaterbedBargins dot com) It was just over two years old and it quit working. Online it says 5 year limited warranty. I tried for months to contact the company, even going through the BBB with no response. Even the BBB said sorry but if they don't respond all we can do is note it and warn others. Then I got a hold of InnoMax . They said sure we can replace, for a pro-rated cost of $55. I originally only spent $69... for the heater. When I said that's not much of a warranty the guy (Mike from InnoMax) laugh at me and said "Well you know we're not talking about warranty on a car worth much more. We're only talking about a $50 item here". Really? So apparently if your not spending a butt load of money with this company they really don't care about you. Go somehwere else and spend your money where they actually care about their product sales and they actually warranty it. For all the hassle I've had just trying to get this taken care of, it's not worth it.
Bought a waterbed heater just over a year ago. It has already stopped working (it may have stopped sooner but it was summer, so heater not on much). Cant reach customer service, website warranty submission crashes and I can't sleep in my bed until I get a working heater installed.
About 2 weks ago innomax came out to take down my waterbed the 2 young kids were fast 45 minutes to take it down they were so kind and courtious and fast yesterday they came back. To put my bed together half hour to but it together a little long to fill the bed thank you for the fast courtious and kindness to the young men that did this for me I am extreamily happy with inomax and its emplloyees keep up the wonderful work and being the best waterrbed store in denver sincerely rosallind. Woodhouse
After months of sever back pain, we decided it was time to look for a new bed! We visited this store and now have a wonderful King size bed and couldn’t be any happier. Thank you so much, Sandy and Innomax, for the great customer service and for helping us have a great night’s sleep and less back pain!
Just had the best two nights of sleep! Bought the perfection dual king, and love it. I spent 3000.00 on the last bed, I -comfort latex cooling memory foam etc, etc, and couldn't wait to part with it! Not even 1.5 years old. Can't wait to go to bed!!
Bought the top of the line king waveless soft side mattress five years ago. The zipper mechanism for the mattress pad that also holds the mattress rails in place literally fell apart in my hands recently. Now the rails are not held in place properly and the bed is very uncomfortable. I was told it would be $800 just to replace just the mattress cover!! I am stationed in Germany and have no other options other than to scrap this bed. Never again.
My husband and I have been looking at getting a waterbed for his shoulder pain. Sandy had shown us beds they had in the showroom. We tried them out and we were sold! The bed felt fantastic! Sandy was very knowledgeable about the beds and sleeping patterns. We got a great bed for a great price. In a few weeks we will post how the bed is doing. I have a feeling it will really help with the back and shoulder pain. Thank you InnoMax!
Horrible! I purchased a queen mattress and it failed within five days! It sprung a leak and they refused to refund my money. Not only that but they were rude and didn't want to answer my questions. They only wanted to attempt to sell me more items - a pump to drain the mattress they sold me with a leak. Come to find out they had sold me a mattress that had a hole it they previously patched! Not an honesty company or one I would recommend doing business with. Take your money elsewhere!
Very pleasant experience. Great quality for a great price. Scott took very good care of us.
I have bought 1 set of the air mattresses here and love my bed. I bought my granddaughter her be and matresses here and she loves them. Thank you so much for the great service also.
Had an issue with a mattress we purchased 2 years ago, InnoMax honored our warranty and replaced our mattress. Thank you!
3500 bed has a dent in it after only a year and a half. No wonder their salespeople are so great, they have to be. Disappointed.
Good quality and good price. Bought our bed there. Comfortable.
I bought a water heater for water bed it broke after 29 months product guaranteed for 5 years two first full year after 65 percent for the rest not at all satisfied with the service
We purchased an Innomax waterbed system in February, 2019 from a local dealer for over $2200. The bed was installed by the dealer. No information for maintenance was included or warranty. We didn't even know the brand name until an issue occurred. We had mattress protectors to keep the mattress clean. Unfortunately, one of our cats had an accident in an unprotected area requiring laundering. I checked the Innomax website for laundry instructions and there were none. Being a Memorial Day long weekend, there was no one at Innomax to help. I pre-spotted the area and used a cold water wash to clean. The top came out in a shriveled mass! I air dried it but the mass remained. I filled out a claim for on their website and got an email offering a replacement top for $368 plus shipping! I spoke with Dave Chandler at Innomax to question their lack of information on how to launder and he acknowledged that "spot cleaning" was recommended. Really, did he not think we would NOT try to clean a mattress top after a period of time? He said they NEVER had this type of issue before. I asked that he recommend cleaning information be added to the website, tagged on the mattress top and included in consumer information. The mattress is OK but the customer service is not. I hope this helps others who launder bedding.
Because my back is full of rods nuts and bolts, finding the right mattress wasn't looking like it was possible until I tried my Tempur-Pedic breeze. When your in pain, you tend to feel hot. Not only is this bed comfortable, I can always find that cool spot that helps with the pain. I had another adjustable bed, it was great, but after 15 years, it was time to replace it. I used to have to sleep with a pillow under my knees, no more. Whatever Tempur-Pedic has done, they've done it right. I'm grateful, I'm sleeping and wake up rested. Thank youView More Reviews
We previous had the Tempur-pedic rhapsody which we loved but. The new temper breeze is firmer and much cooler than the old version. We absolutely love it! No more back pain!
We are very disappointed with the comfort of our new bed. I believe that our old mattress was more comfortable.
We were hooked on tempur pedic from the first time!! Worth every penny, no other mattress will be in our home!!❤❤❤
While the bed definitely has helped with significantly reducing pain from my long standing back issues, it sleeps quite hot despite the fact I am using a Tempur Pedic mattress cover and sheets. It has also resulted in some shoulder and neck pain. I will give it a few more weeks.
I has owned a memory Foam temperpedic for 12 years This new Breeze Firm mattress compares to NONE ! I've ever tried ! It's not too firm it moves with you It's most comfortable mattress I have ever tried , and in almost month since purchase I have Better sleep , cooling affect has been excellent! Never feeling too warm ! The Firm is exactly what I needed and wanted ! Perfect Fit ! I also bought the cooling pillow ! It's remarkable ! I am so happy I splurged on myself and got both of these .. no more dips from the old mattress ! No more hot , mattress or pillow ! I have severe lumbar stenosis and My back has Actually stopped burning &aching ! I couldn't be more comfortable!
This is by far the best mattress I have ever slept on. No getting used to. It was comfortable from day one. I slept like a baby, something I have not experienced in a long time. The Pro-Breeze medium hybrid was the perfect choice for me. I have degenerative joint disease and recently had TKR surgery. I should have gotten one of these a long time ago. I highly recommend this mattress. I am also very happy with the service I received from mattress specialist Philip at the Carle Place NY store. He was very knowledgeable, patient and professional. Great shopping experience. Thanks Philip!
We have had the queen size tempur-breeze pro hybrid for about 1 month and are very pleased with it. My wife was waking up with back pain and me with hip pain from our 15 year old firm inner spring mattress. The temple-breeze memory foam adjusts perfectly to our bodies. We are both side sleepers. We did not need a break in period and there was no odor, as others have complained about. The cooling aspect of the mattress is very unique from other memory foam mattresses and really does seem to draw the heat away from you body and keep the temperature cool. I do recommend if at all possible to buy from a tempurpedic store. The sales people are very knowledgeable and will recommend the best mattress for your sleeping position. They also have a much bigger selection to try out than other stores. When we purchased there was a President's Day sale and we saved $500 plus got a $300 credit we used against the cost of pillows and a mattress cover. The mattress was still expensive but when you consider how long you use one it is well worth the cost. I now look forward to a good night's sleep.
Love this mattress, we sleep much better and the sheets are a wonderful feet and soft like silk.
our first tempur-pedic lasted for 17 yrs, great bed, made a mistake and went with a number bed on the next one. my wife and I hated if for 4 long yrs. now we have went back to a tempur-pedic and we love going to bed everyday now. lesson learned tempur-pedics' from now on.
ProBreeze was too hot aftt ty we about 1 hour. Exchanged it for LuxeBreeze 8•
Wake up feeling like we slept on the floor. It's cool to the touch when you first lay down, but in the middle of the night it's hot just like all beds. Very disappointed that we spent twice as much for a regular mattress and it is so uncomfortable. Return policy is not customer friendly!
Went from a 7 yr old Serta I comfort to a tempur-pedic luxebreeze soft, and Wow what a difference, we absolutely love our bed. It has been so comfortable since day one.
A little hard getting used to, but am liking it better now and have been sleeping well. Think I'm going to like it.
My mattress keeps me cooler just as instructed. The mattress is very comfortable
We bought the bed when we moved to our new home, love it!!! My husband is able to sleep all night for the first time in months, and I love the feeling of the mattress meeting your body when you move!
Absolutely love my new mattress! We can move without pain or disturbing eachother, its completely silent. We sleep longer and awake refreshed. It truly has been a wonderful experience.
This has been amazing from the start!!! Better nights rest equals better quality of life!!!
I have had more back pain, cricks, and chiropractor visits since owning this mattress. Waste of money. You need support and this mattress does not do it. Take it from this doctor, this mattress is all hype.
Simply the best night sleep I have ever had. I have not had such a deep sleep in such a long time. It truly is like sleeping on a cloud. I also got the the cloud pillow and no more stiff neck. The best investment. I got my queen size tempur breeze lux soft with adjustable frame October 2019 and have been sleeping better. Make the investment you will thank yourself many times over!! Do it now!
The mattress is unbelievably comfortable, but living in hot weather it is the cooling that has been a game changer for us. It has allowed us to get a much better night's sleep!
Hurts my shoulders. Nothing like the store sample, which was comfortable. Hate it!!!! Can't say "hate it" enough.
Bought for the cooling feature. Luxe Breeze soft- After applying the Tempur Mattress cover and a very thin sheet, the cooling is gone. I have slept for 2 days in this bed which is the most expensive mattress for a full king(no split) and I have woke up sweating throughout the night. I also have figured out that if the room is cool then there is no soft conforming of your body. You must have a warm room to make the mattress even barely soft. I purchased this because I am a hot sleeper and to take these night sweats away by at least 50%, so far I can't justify the money I've spent. I called the manufacturer and they advised that I must use a protector cover on the bed to protect my warranty but if I can't feel any cooler after applying the cover and a sheet then why should I keep this bed. I will update before the sleep trial to see if my thought has changed. The adjustable option is awesome, no so much so far on the mattress keeping me 8 degrees cooler.
My wife and I knew that the Tempur-Pedic ProBreeze was the mattress that we were going to purchase from the moment that we laid on it. It's cool to the touch and provides comfortable support.
For the first few nights, I needed to adjust to the firmness, but now, I literally can't wait to get home from work, eat dinner, and get in that bed. The adjustable base makes it so comfortable to watch TV, and I've never slept better. Those little aches and pains that you wake up with are gone with this mattress. You may not even realize that you have these little pains, until you start sleeping on a TempurPedic. Within a week, you'll see a difference in how you feel in the morning. I love my bed. Thank you, TempurPedic!
Firm, cool, perfect sleep regardless of the position. It's really a good night's rest
I'm 5' 11'' and 170lbs. This bed sleeps great on my stomach, back and side. I'm primarily a side sleeper and wake up much less and do not feel the need to toss and turn to relieve pressure points. I previously was trialing a 6k Intellibed that couldn't even come close to the support and pressure relief that this offers. Also, a little tip, I use a really low profile pillow on this because it allows my shoulders to get into the mattress more and align my spine better. My wife has the all foam version but I like the added support that the pocket coil system provides. I've watched and read so many different mattress reviews, and know more about mattresses than any regular person should. I can finally be done with that - this mattress is a keeper.
For years my husband and I have both suffered from back pain and rarely are able to sleep through the night because of that pain. Since we got our new beds (we got two Twin XL's and separate adjustable bases), my husband, for the first time since I've known him, has slept LONGER than I have! He will sleep through my alarm and will sleep until after 7 am! For an army man and 1st shift worker, this is huge. We are both finally able to find comfort and sleep well. Additionally, we are both very warm sleepers and while it hasn't made a huge difference, this mattress is absolutely cooler than any other one we've ever owned. Every night since we've gotten our new beds, I've looked at him and said, "I LOVE THIS BED". I know the price can be intimidating, however, it is 100% worth it! If you are looking for comfort, Temper-Pedic is the way to go. Bite the bullet and spend the money. I promise, you will not regret it.
We were told it would take 120 days until it contoured to our bodies completely. It was a little strange the first few nights but it's been over a month now and I am starting to tell how much more better sleep I am getting, my body feels rested and not as sore, and I really love how much the bed doesn't shake my husband when I jump into bed! The only thing I do not care for is the protective cover for the mattress it came with. It feels like I am lying on paper. I finally took it off and it feels better without it. I also wish it came with king size pillows too.
This is our second Tempur-Pedic. Our first one lasted eight years, and they stood behind their full guarantee. We got another a Tempur-Pedic because we so enjoyed the first one. This one seems even better! Great company, great bed, and a good night of sleep!
Love it. Sleep better from day 1.
Purchasing a Tempur-Pedic mattress product was always in mind when a mattress replacement was due after my first experience on a Tempur-Pedic during a business conference hotel stay. We are extremely pleased with the cool, plush, even support of the LuxBreeze Soft mattress provides.
Although it is a little more comfortable than my previous mattress, I certainly do not find it a "transformative" or life-changing experience. I am two months into my 90 day trial and I am still considering returning it. I have wanted a Tempur-pedic bed for many years but could not afford it. so when I finally decided to take the plunge and spend the money, I was very excited to own one. However, in the end I am rather disappointed in the product.
I love the adjustable head and foot sections.
We owned our first Tempur- Pedic bed for 15years. When it was time to get a new matters we recycled our old CA. King to a family in need. We then went out and bought a new XL Twin Split with adjustable base. This is a little slice of heaven after a long day. We can relax and unwind. The adjustable base is worth every penny. Some days I use it as a lounger just to relax. I'm not a huge fan of the message feature but the grand kids think it's cool.
I love this mattress. The comfort is out of this world. Well worth the price.
We went from a soft bed to this I was like what did we do. We were like this thing is a brick. But after a few days it began to give for a great nights sleep. I am a big guy with 7 ruptured disc in my back and neck and usually toss and turn every 30 minutes at night and am now just turning 2 times a night and am sleeping great. I love the bed. Just give it a little while to break in.
First I purchased the firm option but found it way too firm woke up with body aches so I changed it to soft. What a difference ! I like a soft bed i upgraded from a icomfort savant medium . So glad I did
The bed is very comfortable and gives very good support. However, the pro breeze pillow is much too thick and was a total waste of money.
For a little background, over the last 5 years, my wife and I have slept on virtually every high profile bed in a box out there. Casper, Purple, Helix, Yogabed, etc. We even bought an Intellibed. But we were unhappy with all of them. It's a bit embarrassing to admit, but we were sleeping on those because our previous Tempurpedic Rhapsody model began to break down after 7.5 years of loyal service. We left it at our old home which become a rental unit that was converted into a furnished rental. We thought we might try to replace it with a less expensive option like the ones listed above. Long story short, that was a terrible idea!!! We have been sleeping on our LUXEbreeze 8F cooler mattress for a month or two at this point and we both wonder what the heck is wrong with us that we didn't do this years ago! The Ergo adjustable base combined with our new mattress is just perfect. This is also the first time we've done the split King so we could each be in a different position and it was the perfect choice. She's 110lbs and I'm 200lbs so we have very different needs but this bed serves us both perfectly. I probably sound like a paid advertiser at this point, haha, but I assure you I am not. I'm simply a thoroughly satisfied customer who spent 7 years in the desert and rediscovered paradise, haha! It's certainly not the least expensive mattress out there, but it's undoubtedly the best.