Innomax's Owner Satisfaction

Innomax's Supportiveness

Innomax's Durability

Signature Sleep's Owner Satisfaction

Signature Sleep's Supportiveness

Signature Sleep's Durability

Browse Innomax Customer Reviews

There aren't many companies

There aren't many companies I compliment because of the lack of service and professionalism. Innomax is, by far, one of the best in the business. If you're looking for great night sleep, have tried conventional beds and nothing works, go there. I've tried memory foam, air, conventional........nothing could close to their memory/waterbed . Nothing comes close! What would you pay for a good nights sleep? I didn't think it was possible but they did it. I put mine in my conventional frame and its as close to perfect as possible. The service was awesome and not pushy. Spend time there, they won't mind . They'll even feed you.

These guys are the best

These guys are the best! If you need a new bed at the best price with no pressure sales... This is the place!! We have shopped online for a new waterbed set and come to find out here is the manufacturer for all these online stores here in Denver. Our salesman John Hannon was the easiest to work with. Set up and delivered.. These prices and customer service can't be beat! They also sell all your supply and linen needs. We are going to be returning for more goodies!! Thanks guys!!!

In no max is a place to buy a nice, quality bed

In no max is a place to buy a nice, quality bed. We bought our water bed mattress there 14 years ago and did not hesitate to go back when we were in the market for a replacement. The selection of mattresses is great and we decided on the king sized dual air, adjustable mattress. We also bought the MCINTOSH bedroom set with the king bed, dressers, mirror and two night stands. We are in love with the investment in our good night's sleep. The sales folks have been with the company for over a decade and while some reviews describe them negatively, they are super knowledgeable and if you can get passed the first few minutes of 'sales speak', and communicate what you want, you will find that the staff is interested in your experience and find a great bed! A little like buying a car, but as a consumer, we take responsibility for making sure we say 'yes' or 'no' to the things we do or don't want. The experience was good and we invested in a bedroom set that will last for 20+ years. It's lovely, comfortable, classic, heirloom, and excellent quality. Thank you, Innomax.

I recently travelled to a relatives house

I recently travelled to a relatives house and was fearing the dreaded "extra bed." Much to my surprise, they had a memory foam mattress from Innomax. I was amazed at how firm, yet comforting the mattress was. I awoke after every night rested, relaxed and invigorated.

As soon as I returned to Denver and went to their showroom off of I-70 near I-25. This company takes sleep seriously. The selection of memory foam, modified water bed systems and impressive mattress setups was very impressive. It seems as if they incorporated NASA space technology into their mattresses creating an amazing bedding system.

I purchased the organic memory foam mattress and I have been sleeping better for weeks! I would strongly recommend anyone who needs a better nights sleep to go to Innomax and get the system that is going to be perfect for their sleeping style.

Went there with a friend of mine

Went there with a friend of mine who is looking for a new bed. She had already been to several other bed stores but I'd heard about this from several of the people at 850KOA radio. I thought it would be a good experience.

I was wrong.

It was nice that they had food when we got there. Tasty and good. The location was not the easiest to get to, but Google Maps did a good job. There are quite a few beds to try out and a variety of different options. The furniture was nice too, if a bit pricey, but then, I usually shop at AFW.

NOW, the staff seemed quite friendly, but as we talked and walked and tried out beds, and she described the beds she'd liked at other stores, the sales rep began to simply bash the other beds and touted theirs. "Everyone else is terrible and we are the only good ones to ever exist" is the feeling we came away with. I can understand that you need to tout your own bed, but you don't need to do it by spewing disrespect toward your competitors.

To top it all off, the sales rep began to sound like a used car salesman. Lines began coming out like, "I can probably get you a SMOKIN' hot deal but only today." I was waiting for the, "I'll have to talk to my manager" line, figuring that this was a bed and not a used Camry she was looking at, and lo and behold, those EXACT words came out of his mouth.

We felt hugely pressured, and we got that slimy feeling you get after a particularly annoying visit to a local used car dealership hoping to push a substandard product on us by pressuring us to BUY NOW or the deal will be gone forever!

Now I don't know that the products offered are substandard or not, and I doubt they are, but the feeling we got as we were slinking away completely overrode our memories of any product detail we were given.

In my humble opinion

In my humble opinion, I would shop somewhere else, anywhere else but here.

We had an extremely disappointing and disconcerting experience. Initially, I gave them a 5 star rating based upon the mattress comfort. We purchased the memory gel with phase change thermal cell bed because it was advertised to have great lumbar support (I had an 8 level spinal fusion).The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price as they advertise a 'price match' option.

The mattress was great for about three months, then it began to soften and develop pockets of laxity. We gave it ample time to see if rotating and a different topper may help the lack of support, but nothing worked. When we started contemplating the purchase of a new mattress (after a year for a bed with a 20 yr warranty, sigh) I decided to visit the store and discuss our options. Given the reviews from other customers, I feared such would be an unpleasant experience, and I was right. After some back and forth with the Regional Manager and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed, we we needed ASAP! They said we had to wait until the following Wednesday. Wednesday came and went without the promised phone call. Our phone calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same unfair, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress they determined was defective. I wish the saga ended there, however, the situation turned even worse. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated? All in all, a complete nightmare.

After over a year of dealing with severe lower back paine

After over a year of dealing with severe lower back pain, I can honestly say that purchasing an Innomax mattress was the best decision I've made for my health! Tommy was helpful, patient, and steered me in the right direction to ensure I purchased the best mattress for my back. The customer service was excellent, the product-top of the line, and I am beyond happy with my purchase! I would absolutely recommend Innomax for anyone looking to invest in their health and comfortable sleep!

We were "pressured" into purchasing a very expensive mattress

We were "pressured" into purchasing a very expensive mattress about three years ago. We have had to purchase memory foam toppers to be able to sleep on this terrible mattress. We should have done business with Denver Mattress because they offered a "satisfaction guaranteed" policy. We complained to Innomax but they were not inclined to work with us. Their attitude was "you bought it you own it." The mattress is called prodigy. If we had not paid

so much we would gladly haul this monster to the dump. It would be a shame to take up landfill space with this. Bottom line, be careful. We learned the hard way.

We met with Tommy. Still waiting for some kind of resolution.

No response from Tommy. Will never do business with Innomax again. Other mattress businesses offer a trial period. Innomax does not. It truly has a " you bought it you own it" policy.

I had a Select Comfort bed

I had a Select Comfort bed for 14 years that I absolutely loved. When the topper finally wore out, I discovered I could not find a replacement topper as they stopped making them. My husband and I really needed a different sleeping surface, but I could not stand the thought of giving up the Select Comfort....but the one I bought in 2001 was 7 grand, and there was just no way we could spend that on a bed. We went to Innomax and bought a very nice non-air mattress that was 3 grand. We spent about 45 minutes lying on this bed in different positions, and really loved the way it felt. Once we got it home and slept on it for several weeks, we discovered that our backs were hurting in the morning. We discussed different theories as to why that could be happening on such a great feeling bed but came up with no real answers. I contacted Mickey, our sales person, who asked if we would give it 3 weeks, and we agreed to. Still, back pain for us both. Disappointed and frustrated, we made an appointment to come back in and see Mickey, and he spent time discussing things with us and then sent us home with a nice, thick foam topper to try and see if we simply needed a thicker sleeping surface. We agreed to give it 3 more weeks. Still, back pain. With every single interaction with Mickey, he was genuine, professional and pleasant. Never ever any pushy, cheesy sales tactics. When I called Mickey this final time, he made an appointment for us to come in and see the manager (and him). This time, we laid on several beds for a very long time. We decided to go with the air mattress that Innomax makes. Innomax came to our house, took away our old mattress, brought the new one in, set it up, gave us directions, told us how to find support if we have questions once they left, put a fiber optic rose, several chocolate mints and a thank you card on the bed when they were done setting it up. The 2nd bed costs more than the first, but the manager made things right and didn't haggle over the extra cost. He clearly wanted to give us a good product and good customer service. We worked together with them to find a solution that we needed for peace of mind and a restful night's sleep. Innomax has been good to us. They have to eat the cost of those mattresses when they are returned, so they have to implement effective and compassionate problem-solving strategies with consumers, before just taking back a custom-made mattress. They stand by their promises,and although we were frustrated for weeks trying out different things, it was a reasonable request on their behalf. Once it was clear the 1st bed was not for us, it was replaced with expediency by the 2nd one.

We are happy with our bed, and would recommend Innomax to anyone!

Ugg, I think back on the sales experience

Ugg, I think back on the sales experience when we bought this bed and I cringe. It was 4 years ago. The first salesman was pushy, but not terrible. When we said we needed some time to think about it, he brought over the "closer". I think she was called Sandy. And she was relentless. I asked about the "hump" in the middle of the air bed caused by the baffle between the air chambers. Her response: "sleep diagonal sometimes, get crazy!" I swear, she said that.

Somehow despite that, we were stupid enough to buy the air bed and I know there must have been high fives between the sales people when we left. The pump was loud, the firmness setting seemed completely arbitrary, and that hump... It was just never comfortable. The pump died a year ago and, since then, it's been like sleeping in side by side hammocks. My wife declared that we are getting a new bed today. And not from Innomax.

Btw, do they still use "laser technology" to see if your spine is aligned?? That was soooo ridiculous.

Price Match Saved Us

Price Match Saved Us being ripped of $986 from Innomax

End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise.

We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees.

So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.

But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now... Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price.

Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax.

MORAL OF THE STORY: Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!

I've held out replacing my ancient mattress

I've held out replacing my ancient mattress because I dreaded the sales hype of sleep showrooms. It is so much more fun to spend money on bed furnishings. Accent pillows! Italian sheets! And really, how much have beds changed in two decades?

Turns out, a lot has changed.

Fortunately a friend recommended Innomax in Colorado. The website is kind of dated, but the beds are not.

Like their name implies, the company is focused on innovation. Privately-held, Innomax's sleep experts are the brains behind many of the advances in sleep management found in the world's most popular (and expensive) mattresses.

I ordered a memory foam bed over the phone. Ordering was simple, and delivery was painless on our steep, private road. The mattress came shrink wrapped and was on my deck waiting for me after work. No need to sacrifice half a day waiting for a delivery truck. All we had to do was carry up our narrow stairs, cut the plastic off, and watch it expand.

The first week I didn't notice too much of a difference in my sleep, but sleep quality is hard to quantify. The second week, the results really started to show. I feel fantastic, and notice that the bed isn't torn up from tossing and turning.

I'm up now at 5:30 am for a morning jog, without setting the alarm. Something I haven't done in 15 years. I feel completely rested, and eager to get going. It is like turning back time.

Thank you Innomax for giving me my "bounce" back.

Great product

Great product, great customer service. I highly recommend InnoMax to all.

There warranty is only as good as their word

There warranty is only as good as their word. I bought a $1500 bed 5 years ago and the topper is supposed to be warranted for 20 years. It is in awful shape and they refuse to stand behind their product. So unhappy and disappointed.

We had a good experience

We had a good experience buying our first king size bed at Innomax. Our salesperson was Daniel and he knew what he was talking about. We won't get our bed for another month, so no review on how we actually like the bed, but the purchasing experience was very pleasant.

I received excellent customer service

I received excellent customer service from Mindi Wood. She was professional and answered our questions and got us the part we needed to fix not only one but two air beds! Great experience!

Its a big investment

Its a big investment but so is our sleep quality. We decided to get a great nights rest by purchasing the Rick Lewis Innopedic adjustable smart base bed. we tested beds all weekend and it came down to Sleep Number and Innomax. Although They are both high end beds, Innomax bed came in first for sleep comfort and also they were able to beat out their competeter for about a 2,000 dollar difference also adding in the Chili pad that allows you to heat up to 115 degrees or down two 60 degrees. It can cool one side or both or heat both or one cold or hot, the massage feature is great too.... Better sleep and comfort here we come Thanks to Sandra Carbone and her Innomax team.

I will never sleep on a traditional inner spring mattress again

I will never sleep on a traditional inner spring mattress again. After being tired (no pun intended) of not getting quality sleep every night, I finally bought my own sleep system; I couldn't be happier! Goodbye restless nights, waking up throughout the night, and having a sore back in the morning. The sales staff were knowledgeable and helpful in my search for finding the right system for me. They offer delivery or the warehouse crew can help you load up your truck. I recommend Innomax to everyone I know. They have a customer for life. Thank you Innomax!

After an endless search

After an endless search on and off-line, I found InnoMax online, after a brief IM chat to confirm availability with Patty, a fabulous on-line representative, I requested a phone call to place an order. Scott in sales promptly called and asked all the right questions to place and ship my ODD order. InnoMax made my week, I cannot wait to sleep on my waterbed again. Thanks Guys.

We had an extremely disappointing and horrible experience

We had an extremely disappointing and horrible experience. Initially, I gave them a 5 star rating (on Yelp) based upon the mattress comfort. We purchased the memory gel bed. The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price. The mattress was great for about three months, then it was so uncomfortable. We gave it ample time to see if rotating and a different topp...er may help, but nothing worked. When we started contemplating the purchase of a new mattress, I went back to the store. Given the reviews from other customers, I feared such would be an unpleasant experience. After some back and forth with the Regional Mgr and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed. Although we needed one ASAP, they said we had to wait until the following Wednesday. Wednesday came and went without the promised call. Our calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same demeaning, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress THEY determined was defective. I wish the saga ended there, however, the situation turned really bad. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated?

My wife and I bought an InnoMax

My wife and I bought an InnoMax air mattress system from Sandy Carbone. It fit our present frame. We have slept on it 6 nights and neither one of us has woke up with back aches like we did before. Even after the first night. Sandy was very helpful when we went in to look at an air system bed. After looking at Sleep Numbers . In my opinion there is no comparison between InnoMax and Sleep Numbers. At InnoMax Sandy showed us the inside of the bed to show how and what it was made of, let us lay down on the mattress for a good half hour undisturbed and did not pressure us. It was a relaxing experience altogether. Now, so far we are satisfied.

We are now full-time retired RV travelers

We are now full-time retired RV travelers. Our coach has a air mattress king bed, after just a month on the road my wife’s side of the bed would not hold air. We called the manufactures rep Dave and he set up a air mattresses warranty replacement with INNOMAX. When we arrived we were received by 3 or 4 of the nicest people my wife and I have ever meet and did business with. Tommy and Sandy handle the exchange direct and Tommy repaired and upgraded the air pump, everyone we were in contact with couldn’t help us enough. Thanks and they will now be our MH bed replacement parts company...we will send all friends and relatives to this business... Again Thank You for the above and beyond service!!

I have had an air bed for over 13 years

I have had an air bed for over 13 years and replaced the motor 2 years ago. I have scoliosis and recently purchased a Temprapedic bed which I do not like as much as my air bed. The rubber hose rotted on the bed and the manufacturer has gone out of business. I was prepared to have to buy a new bed. I phoned Scott Chapin who called me back & discussed my concerns. He took the time to explain the differences in the hose connector on my current dual air art set and the Innoxmax system. It arrived Fedex and I am thrilled with the quality of the product. The advise the salesperson gave made assembly a snap! I am pleased to have preserved my original bed and am good to go for another 17 years. Sign me a very satisfied Internet customer!

I purchased an innomax complete bedroom

I purchased an innomax complete bedroom set probably 20 years ago. I have moved two times since then. My last move, 6 years ago, I called Innomax... John and his partner from their delivery department came out disassembled my bedroom set and moved it for me to my new place and reassembled it. I was so happy! I'm getting ready to move again I called Innomax 2 weeks ago to find out how much it would cost to have the same thing done again. Disassemble my bedroom set move it set ...it up in the new place. Keep in mind I'm a single woman. I spoke to somebody on the phone a male, he said that John had retired but his partner was still working doing the same thing and that he could probably do it on a Wednesday or a Sunday. I was so excited! during the conversation he got sidetracked and was taking care of a few other things. When the conversation was coming to an end he said he would have the guy call me to give me a quote and let me know if he could move me or not.At the end of the conversation that said would you like my phone number so that the gentleman can call me back? The man on the phone said nope we don't need it... Which led me to believe they had caller ID and had my number. It's actually been probably more like 3 weeks now that I think about it and nobody has ever called me back! What a disappointment! Don't tell somebody you're going to do something and not follow through word-of-mouth is a very powerful thing!!! and here I was getting ready to buy a whole new bedroom set and new bed from this company. yeah that is not happening at all because I don't know what would get delivered. Innomax.. DEFINITELY NOT 5 STARS IN CUSTOMER SERVICE IN MY EYES ANYMORE!!!

I purchsed a waterbed heater

I purchsed a waterbed heater from one of their online dealers (WaterbedBargins dot com) It was just over two years old and it quit working. Online it says 5 year limited warranty. I tried for months to contact the company, even going through the BBB with no response. Even the BBB said sorry but if they don't respond all we can do is note it and warn others. Then I got a hold of InnoMax . They said sure we can replace, for a pro-rated cost of $55. I originally only spent $69... for the heater. When I said that's not much of a warranty the guy (Mike from InnoMax) laugh at me and said "Well you know we're not talking about warranty on a car worth much more. We're only talking about a $50 item here". Really? So apparently if your not spending a butt load of money with this company they really don't care about you. Go somehwere else and spend your money where they actually care about their product sales and they actually warranty it. For all the hassle I've had just trying to get this taken care of, it's not worth it.

Bought a waterbed heater

Bought a waterbed heater just over a year ago. It has already stopped working (it may have stopped sooner but it was summer, so heater not on much). Cant reach customer service, website warranty submission crashes and I can't sleep in my bed until I get a working heater installed.

About 2 weks ago innomax

About 2 weks ago innomax came out to take down my waterbed the 2 young kids were fast 45 minutes to take it down they were so kind and courtious and fast yesterday they came back. To put my bed together half hour to but it together a little long to fill the bed thank you for the fast courtious and kindness to the young men that did this for me I am extreamily happy with inomax and its emplloyees keep up the wonderful work and being the best waterrbed store in denver sincerely rosallind. Woodhouse

After months of sever back pain

After months of sever back pain, we decided it was time to look for a new bed! We visited this store and now have a wonderful King size bed and couldn’t be any happier. Thank you so much, Sandy and Innomax, for the great customer service and for helping us have a great night’s sleep and less back pain!

ust had the best two nights

Just had the best two nights of sleep! Bought the perfection dual king, and love it. I spent 3000.00 on the last bed, I -comfort latex cooling memory foam etc, etc, and couldn't wait to part with it! Not even 1.5 years old. Can't wait to go to bed!!

Bought the top of the line king waveless soft side mattress

Bought the top of the line king waveless soft side mattress five years ago. The zipper mechanism for the mattress pad that also holds the mattress rails in place literally fell apart in my hands recently. Now the rails are not held in place properly and the bed is very uncomfortable. I was told it would be $800 just to replace just the mattress cover!! I am stationed in Germany and have no other options other than to scrap this bed. Never again.

My husband and I have been looking at getting a waterbed

My husband and I have been looking at getting a waterbed for his shoulder pain. Sandy had shown us beds they had in the showroom. We tried them out and we were sold! The bed felt fantastic! Sandy was very knowledgeable about the beds and sleeping patterns. We got a great bed for a great price. In a few weeks we will post how the bed is doing. I have a feeling it will really help with the back and shoulder pain. Thank you InnoMax!

Horrible

Horrible! I purchased a queen mattress and it failed within five days! It sprung a leak and they refused to refund my money. Not only that but they were rude and didn't want to answer my questions. They only wanted to attempt to sell me more items - a pump to drain the mattress they sold me with a leak. Come to find out they had sold me a mattress that had a hole it they previously patched! Not an honesty company or one I would recommend doing business with. Take your money elsewhere!

Very pleasant experience

Very pleasant experience. Great quality for a great price. Scott took very good care of us.

I have bought 1 set of the air mattresses

I have bought 1 set of the air mattresses here and love my bed. I bought my granddaughter her be and matresses here and she loves them. Thank you so much for the great service also.

Had an issue with a mattress

Had an issue with a mattress we purchased 2 years ago, InnoMax honored our warranty and replaced our mattress. Thank you!

3500 bed has a dent in it

3500 bed has a dent in it after only a year and a half. No wonder their salespeople are so great, they have to be. Disappointed.

Good quality

Good quality and good price. Bought our bed there. Comfortable.

I bought a water heater

I bought a water heater for water bed it broke after 29 months product guaranteed for 5 years two first full year after 65 percent for the rest not at all satisfied with the service

Don't stand behind their product

We purchased an Innomax waterbed system in February, 2019 from a local dealer for over $2200. The bed was installed by the dealer. No information for maintenance was included or warranty. We didn't even know the brand name until an issue occurred. We had mattress protectors to keep the mattress clean. Unfortunately, one of our cats had an accident in an unprotected area requiring laundering. I checked the Innomax website for laundry instructions and there were none. Being a Memorial Day long weekend, there was no one at Innomax to help. I pre-spotted the area and used a cold water wash to clean. The top came out in a shriveled mass! I air dried it but the mass remained. I filled out a claim for on their website and got an email offering a replacement top for $368 plus shipping! I spoke with Dave Chandler at Innomax to question their lack of information on how to launder and he acknowledged that "spot cleaning" was recommended. Really, did he not think we would NOT try to clean a mattress top after a period of time? He said they NEVER had this type of issue before. I asked that he recommend cleaning information be added to the website, tagged on the mattress top and included in consumer information. The mattress is OK but the customer service is not. I hope this helps others who launder bedding.

Browse Signature Sleep Customer Reviews

You Get What You Pay...Cheap is Cheap.

BUYER BEWARE! The reviews on this are highly inaccurate. I bought mine in the middle of April and am going to be very honest...this mattress does NOT live up to the hype. For the money, it's worth the buy but for the quality it's worth the wait if using all the time.

Good:
Mattress was delivered timely in a box and easily set itself up after we "opened" it.
Mattress was good to sleep on nightly for about 3 months.
Mattress is durable and handles dogs.

Bad:
Mattress had a funny smell(to be expected) for about 72 hours.
Mattress started to "lose" it's firmness and had a sinking feeling upon laying on it after 3 months.
Mattress is now the cause of many aches and pains.

Do buy this if you need a quest room mattress. Do NOT buy this if you plan on sleeping on it every night and need something semi-firm. If you like the soft sinking feeling, this could be a great buy. However, if you're like me and have lower back issues, do not buy this. As with anything, you pay for what you get. I didn't expect much out of a $300 mattress and I didn't get much. I gave it three stars because it's only worth three stars. This is NOT a 5 star buy unless you just need a guest room mattress.

The photo that I've attached is me pressing down with an outstretched hand and I am crouching so that none of my body weight is on top of it. The compression resulting is deep and shows the mattress is cheap.

it's not like what it says 3 layers of foam

there is only two layers of the foam, one is the white memory about 1", then it's the yellow regular foam, about 5", it's not like what it says 3 layers of foam, you can buy these two layers in Walmart with a much cheaper price.

Firm and comfortable

This is a really comfortable mattress! We bought the twin size for our 5-year-old, but I'm thinking of getting a big one for us too. It did need to be aired out before use: the instructions recommended 48 hours and that was sufficient.

Memory Foam lover?? - Just go for it!

I was looking for a Memory foam "Queen" mattress around 8-10 inches thick for under $300 and after a week's research, zeroed in on this one based on the following:

1. Price - I don't think you'll find this kind of mattress with a better price anywhere on the internet.

2. Comfort - Like it is mentioned in the description, it is not too firm, and not too soft - Just the way I wanted. I have been using it for a week now and I can say it is quite exceptional. I can't say it is the best mattress you can ever find, but for this price, I think I can.

3. Shipping - Free Shipping and the mattress is packed in a hassle-free, easy to carry cylindrical bag (40 lb)

4. Odor - Unlike some have mentioned in their reviews, I didn't have a problem with the prolonged odor. There was a little "mattressy odor", but just for about 5 - 10 minutes.

Also, it just took 10-15 minutes for my mattress to restore to its original size. And I'm glad I bought it.

Bottom line - Awesome product!! Highly recommend it to people who like to sleep like a baby!

This bed is absolutely fantastic. My boyfriend immediately asked me where he could ...

This bed is absolutely fantastic. My boyfriend immediately asked me where he could get one and was shocked that it only cost me 200 bucks. I've been recommending it to everyone. Minus one star for the packaging. It was so difficult for me to get out of the bag that I almost threw the darn thing through a wall. Other than that I am so extremely pleased with the quality and comfort of this mattress!

Update: I've been sleeping on this mattress for a few months now. About three months ago I woke up with a little back pain. It has been steadily getting worst and I now can't even lean forward without it hurting. I've had to spend a lot of money to get treatment and my doctor says this mattress is likely the cause. It's definitely a comfortable mattress, but it really doesn't give any support. I still like the mattress and will try adding a firm mattress topper to see if that fixes it. Minus one more star...

BEST MATTRESS EVER!!

This has been by far the best mattress I've bought. Came 1 day early perfectly wrapped and boxed well , i opened it and laid it flat like it said and the bed came to FAST a little over 12 inches more like 13 inches (No complaints) the mattress feels great firm but yet soft with all my curves. It has a slight smell to it , not a bad smell just like a mix of plastic and hair Spray lol but again not a bad smell. All that matters is the mattress is awesome and the price is great!!! I am currently laying on it as I type. Tonight will be my 1st night sleeping on it so I will give an updated feed back in 2 days.. I know i will have nothing negative to say . The best feels GREAT.

Not durable

Using it for almost 8 month. The middle part became soft and don't have a strong support for my body. The edge part is still firm because it's barely used. Won't choose memory foam mattress again.

Sleep great, save money

Mattress shopping made easy!
3 year update -
Still as nice as the day I bought it.
No deformation.
No tearing or wear.
No smell.
No discoloring.
No issues.
Comes with a high quality, washable cover!

I've never been more satisfied with a mattress.
It's comfortable. Priced well. And beats dealing with mattress salespeople.
I've seen places try to sell you a mattress like this for 550$. Never go mattress shopping again.

I am a skeptic and a cynic - and I LOVE THIS MATTRESS

I am just going to be blunt here... I'm a crabby, cynical person most of the time. Or at least, I was. I am beginning to think that was a result of never in my life having gotten restful sleep. I can't really describe the feeling of waking up in the morning and feeling like I have the energy to face the day, instead of trying to figure out how I can sleep a little longer and not get fired.

We've only had the mattress a week, but in that time I have gotten the best night's sleep I've ever had, every single night. I'm not exaggerating at all when I say I wish I had bought this mattress two years ago. I'll update the review periodically and if anything changes, but for now I have to say that the rest I get on this mattress far exceeds anything I ever expected, hoped for, or believed possible. Really. It's that good.

The mattress is firm, but comfortable. Perfect, really, for this 240-lb guy. My wife can't feel it when I move around or get up- it's as if we are on two different beds. She's a much daintier framed person than I am, and she says the firmness is perfect for her as well. The smell that some reviewers noted was not an issue for us. The manufacturer has either corrected that issue, or we have a bad sense of smell.

I will close by saying that I am not a person who embraces change readily. If it isn't broken, don't fix it. I was not that excited about getting this mattress because I have spent the past forty-odd years of my life sleeping on a particular mattress style, and I didn't expect to like having to get used to a different type of mattress. I love my wife though, so when she told me that it was either me or the old mattress that would be leaving the bedroom permanently, I did what any loving husband would do, and grumbled under my breath while I ordered this mattress.

I hope my wife doesn't see this review, because she was right. 100% totally right. The sort of thing I will never hear the end of. This mattress is amazing.

From Firm To Soft In 6 Month

This went from being a slightly pliable cement slab to a saggy, mushy hammock in 6 months. So we probably got a total of 4 good months out of it. I only weigh 140 lbs and my wife weighs even less. I absolutely despise even the thought of chiropractors, but I had to visit one for the first time in my life today for the pain this is causing my back.

Not a good buy.

but you won't find anything that's more comfortable than a basic memory foam bed you can order ...

I've bought several memory foam beds over the years. You can spend thousands of dollars on big name brands in on-site stores, but you won't find anything that's more comfortable than a basic memory foam bed you can order online like this one for a fraction of the price. You'll probably want to replace whatever mattress you use in 5-8 years, so those that are advertised to last 20 years or longer aren't particularly useful anyway. This particular one didn't have the very strong sweet odor that memory foam products often have. Sometimes it takes days or maybe a few weeks for that odor to dissipate, but this product had just a whiff of that smell (which isn't offensive), and it was gone in 24 hours. Also, it didn't take more than an hour or so to expand to its full capacity. One thing about memory foam beds - they continue to "spread" over the long term, so you have to make sure to get a tight mattress protector and fitted sheets that will keep it from getting rounded corners and a saggy midriff. Finally, opening these can be tricky as they are so tightly wrapped that it's easy to accidentally slice through the mattress as you're trying to slit open the cardboard and then the plastic wrap it comes in. I would buy this again. For the price and the immediate comfort and good night's sleep, it's a steal.

Just the right amoount of firmness and had no odor unlike others

I have only had this mattress for a short while so my review to this point is only for initial quality impressions. I will update this review periodically as to how it is holding up.
I purchased this mattress in the 12" queen size for my guest room. That was the last room in the house we hadn't already switched from traditional box spring to memory foam. When I unpacked it the first thing I noticed was the smell. Or I should say lack of smell. I absolutely LOVE the king memory foam mattress that I have in my master bedroom but it took nearly 2 weeks for the odd chemical smell to go away. This mattress had none. We had house guests arriving 2 days after the mattress so this was a big concern.
Another concern was the amount of time it would take to decompress. In my experience it's anywhere from 24-48 hours. Again, with guests arriving time was of the essence. I am posting a couple of pictures with my review. The first was taken just a few minutes after unpacking. The 2nd was taken no more than 4 hours later any I'd say the mattress was 98% "inflated". I took a measuring tape to it and the 12" mattress was already 11 1/2" thick at this point.
We did still stay off of it for 48 hours but our first house guests to use it gave it rave reviews! They had never slept on a memory foam mattress before but were now looking into getting one themselves. They were absolutely shocked at how little we paid. They said (and after testing myself I agree) that the mattress is firm without feeling too firm. There is a little sink... but not too much sink. More like laying on a firm cloud.
This mattress will get more use than the normal guest bed as both my wife and I use our guest room semi regularly so as not to disturb each others' sleep when our work schedules don't coincide. I really hope that this mattress maintains it's current feel after any breaking in period. I will update soon and let everyone know but for now I highly recommend this mattress!

No more monkeys jumping on the bed.

This Mattress is great! I waited on writing this review for a couple months to be certain I wasn't biased from getting rid of my 12-year old spring mattress. It is wonderful to sleep on. Gone are my mornings of stretching and trying to pop my back and neck. I am a big guy - 6'4" 330Lbs, and the wife is a solid 5'11''. I was worried about sinking too much, but after reading hundreds of the reviews here on Amazon, researching foam density on my own, and fighting off salespeople at 3 different mattress stores We went ahead and got the 12" Signature Sleep King. Have I mentioned that this mattress is awesome.

We call it the giant marshmallow. Laying down on it you get the slow sinking feeling of a well earned sigh at the end of a long day. We also ordered the "Zinus Modern Studio Platform 1000 Metal Bed Frame" and it is a great height to sit on and put on shoes and socks, the edge does sink, but it does not throw you off. And bonus, without the need for a box-spring there is lots of storage underneath. The Hi-density bottom layer of foam prevents you from over-sinking and the memory foam on top is just enough to conform to my hip and shoulder even when I lay on my side. My only complaint, and it's not ever addressed in the reviews, is that it makes 'adult time' a little more work because there is no spring-back. The good side to that lack of bounce, is that there is almost no motion transferred, I could pretty much have a girlfriend over on my side without waking the wife on the other.

Love our mattress

Love our mattress. We bought it almost 2 years ago and it is still great. It unfolded nicely out of the bag and was ready to sleep on after 24 hours. There was a smell to the mattress, but since then has not been noticeable. Especially with a mattress cover. This mattress does get hot without the mattress cover on, but my husband sleeps with a fan next to him and that seems to help. So glad I found this and didn't have to pay the crazy amount of money other brands ask for.

bad mattress , avoid buying it

The mattress was not in a uniform shape, one side was 6" n other side 5". Did not like it and would not recommend to to someone too

Very comfy but can get hot by morning

Came rolled up, was easy to unpack and the odor problem seemed small to me. This is my first memory foam mattress and I am replacing an air bed. It took a couple nights to get used to the firm yet gentle support of memory foam but the way it traps body heat is more of an issue for me. If I fall asleep with even a thin quilt I awake overheated. I am finding by using just a sheet, or throwing off the covers when I first get warm enough I can reduce the accumulation of body heat significantly. Apparently, the sensitivity to too much heat varies widely among individuals so this may not be a problem for you.
The mattress comes with a stiff black backing on the cover so it works great without a frame. I find that getting up and down onto my 8" mattress on the floor is much less of a problem than I anticipated. The foam is so thick you can literally fall onto it with no fear of hitting the floor!

This mattress is Soft Hot Intolerable Trash

The manufacturer describes this product as "4 pound foam density/9 ILD-which is medium/firm". . . not true.
This mattress is SOFT, or Medium/Soft at best and one SINKS at least 5 inches while lying on it; maybe even a little more once the "foam support core" becomes warm with your body heat.
The packaging was nothing like the neat packaging of dual layer fabric and a plastic bag described in the instructional video posted by the manufacturer. Mine arrived unceremoniously wrapped in plastic film, and once it was freed from it, it became evident that its bottom was full of fabric debris and dust; not a good sign I must say in retrospect. Perhaps I did not receive the same quality of product that the manufacturer advertises on their Amazon post. Who knows, as most things from China, its quality was dubious straight out of the package.
The mattress was allowed to expand and regain its shape as instructed by the manufacturer. Heck, the girlfriend was over to stay the weekend with me, and we didn't even sleep on it for a couple of evenings thinking that it would firm up but no cigar. Fact of the matter is. . . This turned out to be a piece of junk that has brought nothing but sleepless nights tossing and turning and getting up to allow it to cool down a bit so that it regains its shape, to then start the same cycle of misery all over again. I'm definitely not keeping this hunk of. . . Soft Hot Intolerable Trash, and I hope that this review convinces you, reader, to think carefully before investing your hard earned shekels on it.
Save yourself the trouble and the sleepless nights, and spend the extra one or two hundred bucks on an American made product that has been tried and tested through and through.

I highly recommend if you like a firm and comfy mattress at a great price!

Absolutely love it! I bought the 12" king size almost a month ago. It's delivered compressed and rolled up in a large box. Just open, unroll and let it rise! See it in action in my time-lapse video:) NOTE: In the video it was under 12" just after opening but has since risen to the full 12+ inches.

It's a firm mattress but super comfy and when you lay down you feel yourself slowly sink into the mattress a few inches as it conforms to the shape of your body. With my old spring mattress I was having back problems and tossed and turned waking up multiple times during the night. With this mattress I haven't had any more back problems and have been sleeping through the night for the first time in years! The only issue I've had is that I've over-slept a couple times!

Priced right - but too firm.

We liked the price. That we give 5 stars!
The sheets stay on it - 5 stars
It is our first foam mattress so it just might be naturally SUPER firm -3 stars
But, it's very very very firm - if you like that then it's a great mattress.
Us, we prefer slightly less firm.
No odor - 5 stars
Love that it comes with it's own cover protector - 5 stars

Please let me know if my review helped!!

Dreaming

Well worth the money I would recommend to anyone with a size constrain such as RV or trailer use. Only downfall is it doesn't measure a true six inches but hey either do I.

this was a horrible mattress. Looks like it was built lower in ...

this was a horrible mattress. Looks like it was built lower in the middle. There was no way to send it back it was sent to us. I had to trash this mattress. You can see the lower level in the photo

I'm one of those Amazon buyers that won't really give a review unless the product was exceptionally terrible or exceptionally go

Well, let me keep this short. I'm one of those Amazon buyers that won't really give a review unless the product was exceptionally terrible or exceptionally good. With this foam mattress, I figured I'd give a review on it since it is one of the pricier items I have ever bought online. I am a 22 year old male student roughly 6 foot and 205 pounds - this mattress is the perfect fit for me in terms of firmness vs softness. Believe me when I say that two people can easily fit on this mattress and be equally comfy. The problem with my mattress is that 2 corners never inflated fully so if you're standing above the mattress looking down it appears lopsided. You can only really notice the dip if you put your pillow in the corner (if you have someone else sleeping in the bed with you) I'm not sure if customer service will do anything to correct this, but I'll contact them later and let you all know how it went.

8 Months Later, Still the best Mattress we've ever had!

We purchased this Feb 8, 2014 and it is still amazingly comfortable, as the day we purchased it. We have the King 12" version. I spent a ton of time researching different types of memory foam, densities, materials, etc... and scoured countless forums and read hundreds of reviews on amazon. I narrowed it down to 3 mattresses and ultimately decided to go with this one based on price and the excellent reviews. We had been sleeping on a coil-spring mattress for about 4 years and it was unbearably uncomfortable. It became warped and didn't lay flat. We both slept horribly on it and I often had back pain if I slept wrong on it.

This foam mattress shipped in a few days and was delivered under our car port. I took it upstairs by myself. It comes bundled in a long cylindrical bag about 1ft in diameter and 7ft long. I cut it open and made sure to flip it the correct direction before opening the interior bag. It folded out and expanded almost to full height within a few minutes. The ideal wait time is about 48-72hrs before sleeping on it; however, we only waited a day. We haven't experienced any sagging or other issues in the 8 months that we have owned it so far. Some reviews mentioned a bad smell, but ours really didn't have that bad of an odor. We vented it for the night and next morning and then slapped on a mattress protector and called it a day.

It is very comfortable, but also very different than an innerspring. The best way I could describe it, is that it is more stationary and solid. If one of us moves, it doesn't move the whole mattress; therefore, doesn't wake either of us up. Some reviews mentioned that it is firm and not comfortable to lay on your side. I did find it immediately more firm than my old mattress; however, I have had the best sleep on it out of any other mattress I've had. I sleep on my back, stomach and side, just depending on what is comfortable to me at the time. I also did not note any more heat coming off/staying in the mattress than a normal mattress. I sleep with the ac on on about 70 though. As far as durability, nothing has changed since we purchased it. The dog has had a few accidents on it while we were gone; however, thanks to the mattress protector we purchased, it was unharmed (King Size SafeRest Premium Hypoallergenic Waterproof Mattress Protector - Vinyl Free). I am 6' 2'', 230lbs and my lady is 5' 11'', 160lbs, so combined we have almost 400lbs on the bed. I would say it can easily hold up to that amount of weight without any issues. It was a night and day difference between our coil mattress and would never go back. If you are on the fence, I wouldn't hesitate to grab this. It can be had for under $400 and you can't find a better mattress at that price.

Signature Sleep 12-Inch Memory Foam Mattress, Queen

Having dealt with several different air mattress companies on Amazon, none lasted more than 90 days before either their seams burst, they distorted way out of shape, had a chamber let go, or some other issue. This in spite of the fact that the bed was generally used one or two days in a weeks time. So, decided to just buy a Foam mattress since that should last and if you figured out what I have paid over the last 11 months, it should be cheaper in the long run. So, I ordered this product. Here is what I found:

1. First, do not believe the description provided on Amazon or the video on how this unit will arrive and what it will look like. Perhaps at one point the company actually vacuum packed this in a tight plastic roll and then placed it inside of a nice carrier that you could move around, but no more. The unit arrived as a tightly rolled bundle in clear plastic that was NOT vacuum packed and not contained inside of a nice Blue movable container. This roll was in a shipping box that had obviously seen much better days.

2. When you release the plastic, the unit expands and un-rolls. ENSURE that you have this where you want it PRIOR to cutting the plastic away!! Once it is open it is a monster to try and move around by yourself!!!

3. Once the unit is open, there are conflicting instructions that tell you to either use right away or to wait for 48 hours. Within 20 minutes, the center of the bed had inflated, but the sides were VERY lacking. So, I waited 72 hours to do anything with it ( had a convenient trip so I was away for that time). Upon arrival back home, the bed was mostly evenly inflated with the center being slightly higher. Sat on the edge of the bed and immediately sank several inches (compressed to less than half of the original thickness). Moved about 2 feet in on the bed and there was very little compression.

4. So, made up the bed and waited another 24 hours to try the bed. Still same issue. If you sit on any edge of the bed, you sink much more than you would on any other type of mattress. The longer you sit there, the more you sink in!!! After three weeks, it is still the same.

5. As for the memory foam, I do not think that does very much at all for comfort unless you weight very little. I weigh 200 pounds and the foam provides very little support. It certainly gives, but that is about the extent of it. My pillow top mattress that is 20 years old had a lot more support than this bed does.

6. If you sleep in the exact middle of the bed, it is comfortable and well supported. If you move toward any edge, you lose support. So, if you are only going to use this for one person, it will probably work fine. If you are going to use it for two people, you might have issues.

I am not sure if the problem is that the unit was not vacuum packed and so the edges have lost some of their lift or what. But if I had known that it would do this, I would probably not have ordered it.

This bed is probably more usable as an occasional visitor bed than ANY air-mattress that I have tried, but that is about where I would stop. If I was going to make any suggestions here I would say go to a regular mattress place and try out their mattresses and see if you can find one that will work for you. I think you might be happier in the end.

I was really expecting to love it. But for some reason

Given the high ratings, I was really expecting to love it. But for some reason, my mattress didn't inflate properly. It's lumpy and the middle inflated the 10 inches but the edges didn't. I'll update my review if the replacement is any better.

Very disappointed. CR from Amazon asked me to dispose the ...

Did not regain its size even after a week. My guest ended up sleep on the couch. Very disappointed. CR from Amazon asked me to dispose the mattress and they refunded the entire cost.

This bed is from the #Gawds!

I was very cautious about buying a memory foam mattress and even more so... Buying online/ site-unseen. I couldn't be more happy with my choice! This bed is a good dream factory and REM enducer! Coupled with a great mattress protector/ cover (which I also bought here on Amazon and wrote a review) it is the perfect addition to my room. Some peeps wrote reviews about a chemical smell... I didn't experience that at all... Maybe because I put freshly laundered sheets (lavender detergent) on it before I took my nose dive into my #REMCycle. This is one of the smartest buys I've made on Amazon in my 10 years of using this site. I'm going to add a photo of how complete my room looks now... And after I hit submit in this review... I'm going to dive back into my bed for another nap!

Defective unit or simply bad product? You decide!

Package was a wreck upon receipt. Notably, inner packaging, mattress wrapping is NOT as advertised or described. The mattress comes simply compressed in rolled up plastic, no "outer bag" as described. After 48 hours, this mattress has NOT "fully expanded," ends and edges are lumpy and misshapen. I have requested a refund through Amazon and will update results here but returns are simply impossible. Once you've broken the seal, without factory equipment and space to mechanically compress, roll and wrap, it will NOT fit back within the originally shipping box. You're either stuck with it or could try purchasing a queen size mattress box and try returning that way.
Noteworthy, I ordered the exact same mattress in a twin size for my boy. That box came clean and undamaged, although still no outer bag. Immediately that mattress expanded fully, I slept on it a few nights and loved it and after a few weeks I was confident enough to order the queen size for myself.
Before considering this mattress, read some of the "negative" reviews. I did, but after the twin size was nice I decided to risk it and purchase the queen. For me, that was a mistake. Way I see it, you've got a 50/50 chance...

Very Firm

I usually like a firm mattress but this was too firm. I bought it three months ago and finally realized that my back aches may be due to the mattress. So I purchased a memory foam 2 inch 3 lb density mattress overlay and instantly felt the difference. Much softer but not too soft.

Most heavenly bed of comfort

This mattress is amazing I purchased a full a year ago because I loved my boyfriend's , it's so amazing my mom bought a queen for her self. Laying on this mattress will literally heal your body! I like a firm mattress and my mom likes a soft but we both love this one because it's firm but then it forms to your body which makes it feel like heaven!!

Nice and comfortable

Great Mattress! I would've gave five stars if the packing wouldn't have ripped and my mattress wouldn't have a stain. That's a delivery and packing issue, but it's a great product.

Honest answer

Update: after a few months, we are still in love with this mattress. Best sleep I have ever had in my life. Go ahead and get it!! I will say that if you live in high humidity environments, the foam does become softer. We are in GA with average humidity and it is perfect for is. But I would recommend researching how your environment will affect the density of the foam.

So I was a bit skeptical about purchasing a mattress online, but after reading the 100's of reviews on this mattress I thought, How can so many people be wrong? I decided to purchase, and here is my experience. We received the mattress in a very short time, 4 days to be exact (ordered on Wednesday evening, arrived Monday morning). I purchased a platform bed to go along with this mattress, as we were upsizing from a queen to a king. The mattress arrived in great shape, and was vacuumed sealed to about 1" thickness, then rolled into a large tube like shape. Once we removed the outer packaging and exposed it to air, it inflated to full size almost instantly. This really was a neat thing to watch. We allowed the mattress to expand for 24 hours, but after the 24 hour mark we could not see a difference in size and it measured to a full 12 ". So we decided to go ahead and sleep on it. At first, the mattress was very firm. There is two sides to this mattress, one is just the white cover and the other is a grey side that has the zipper to remove the cover for washing. I accidentally placed the mattress with the grey side up then decided to leave it that way to see if it would be ok. It was waaayyyy too firm. After an hour, we flipped the mattress and realized there is about a 2"-3" soft foam on top of the dense foam that eliminated all of the firmness we were feeling on the other side. The feeling of this bed is hard to describe. It is soft and comforting, yet firm in all the right places. Moving from a spring mattress to foam, it has been an adjustment. I have adjusted well, but my husband says his butt and belly sink in and his feet feel awkward because they feel like they are elevated above the mattress. But know, this mattress is medium-firm. It is not soft and fluffy and a bed of roses. It is supportive, yet you feel the mattress molds around you. We are almost 1 week in, so I am hoping that our results stay positive! For the price, you are not going to get a better mattress. If you are wanting a PosturPedic, then skip this mattress and spend the $1500 on one. There is a difference in the price for a reason. This bed is great for Memory Foam beginners and those looking for an inexpensive option to comfort and support. If you are still sleeping on a spring mattress, its time to give it up and move on.

Happy Gambler!

Initial Reaction: I. Freaking. Love. This. Mattress.

Now, let's not get too ahead of ourselves, I only recieved the thing yesterday. But I am in mattress heaven. I am a 30 year old, 5'6", 125 pound female who has been sleeping on the same coil spring mattress since I was 19. For the past I-don't-even-know-how-long I have not been sleeping well. I'll wake up in the middle of the night tossing and turning and cannot go back to sleep. Maybe once every three nights I would get a good-night's sleep. But, overall, I've been one very tired, very grouchy girl. Needless to say, I decided it was time for a new mattress.

Now, I'm not gonna lie, I had probably every 12-inch, full-sized memory foam mattress on Amazon "in my cart" at one point. I just couldn't decide which to pick. Ultimately, I came to this conclusion: Buying a mattress online without trying it out first is a GAMBLE. A big one. Now, I figured I could afford a $270 gamble much more easily than I could a $450 or $600 gamble. If I didn't like it, that would suck. I'd be mad, but at least I'd only be out $270 and not $450-$600. I'd be mad (Hello, single teacher here! I don't have deep pockets!), but I could survive it. And, given the reviews, ratings, and specs on this mattress, I decided to go all-in.

I'm feeling like I should hit up Vegas now or something, because it seems my gamble has DEFINITELY PAID OFF. This mattress is firm, but not too firm. Goldilocks-style, you know? Just right. Firm enough for sleeping on my back, soft enough for sleeping on my stomach or side. Every part of my body sinks in and is supported evenly -- the key word here being "supported." It fully supports ALL of me. And, for a girl with a butt my size, that says a lot. Generally my lower back, just over my butt, gets little to no support, because my big ol' hiney is taking it all. My upper back and butt make an arch and my lower back between gets left unsupported (like a foot with a high arch in a shoe with no egg). Lumbar support is my BFF. When I first laid down on my back on this mattress I really and truly felt little tingles in my lower back. It was like it had never felt the support before and it was cheering for it. Happy back = happy me. And on this mattress, I'm happy on my tummy, my side, and my back. I'm just... Happy!

Here's what I should note: I am a single girl and my adoration for this mattress is based solely on that. I have no idea how it would hold up if shared.

As far as pictures go, you can see pictures of the mattress from the product description, so I decided to add pictures of the packaging. The box it came in was a little beat up (and its ink got ALL OVER ME, so watch what you're wearing when you haul that box around!), but the mattress was still secure in its plastic wrap inside. While nothing was wrong with my mattress, I could easily see how others might get damaged in shipping. I guess that's just another gamble you have to take. And it was a little hefty and awkward to maneuver, but I managed to get it to my room, on my bed, and inside my mattress protector all by myself (and I'm no He-Man!).

Do I think you should buy this mattress? That's your gamble to take.

too many issues to give a third shot.

I unfortunately had to deal with the large items department to return this mattress twice as i received defective or not as advertised mattress twice.

Good:
I didn't notice any smell chemical or otherwise.
comes shipped in a bag that was easy to open and remove.

Bad: just about everything else.
Soft, but probably too soft. my three year old is enough weight to make it nearly compress to the box spring. maybe just two defective ones?
The packaging said made in china, but not really surprised.
The first mattress only expanded to just over 5 inches at the edge, and might have a peak around 6.5 or so in the center. (see picture)
The 2nd mattress only reached 4.5 inches and it had some sever deformities around the edges. I've shared pictures that show how only the middle sagged and never expanded. one corner was still flat and wouldn't expand. the inner edge that was wrapped the tightest (center of the role) was wrinkled and never recovered from shipping even well after the recommended 48 hours.

bottom line. I'l look elsewhere.

Update: after receiving a 2nd mattress with issues i purchased another one by visco kids from amazon. here is the link.
http://www.amazon.com/SilverRest-Sleep-Shop-Kids-Pink/dp/B004LE0R72/

Surprisingly comfortable.

I just moved into my first (own) apartment and needed furniture. Sleeping on the floor is nice at first but gets old very quickly. I knew I wanted a queen-sized bed. Did not have a bedframe at first. Very surprised with the packaging, and to be quite honest, was skeptical about the comfort of the mattress (due to the low-profile nature... my previous mattress was a sealy pillowtop).

Immediately after unpacking, it aired out and measured just, under 6-inches thick. I slept on it that night, regardless. It was quite firm. Eventually purchased a used Ikea Malm bedframe and slid the mattress on top of the standard slats. It really does look quite nice. I've been sleeping on this mattress/bed for about 2.5-months now. I can't tell if I'm just getting used to it, or if it started to soften a bit. The mattress did seem like it contours and soften much better with time. Maybe its the slatted base too.

I recently went back to my parents' house and tried out my old mattress... I missed my new bed immediately.

Take-away message: Comfortable, but fairly firm at first (compared to a pillow-top). Modern-looking with a platform-style bed. Gets more comfortable with time. Slatted frame base may help with even weight dispersal and allows the bottom of the mattress to "breathe".

Great at first, 2 years later it's like sleeping on a flimsy marshmellow with no support.

I really enjoyed this mattress for the first year, year and a half. Then my lower back started hurting, and about the same time my wife started complaining about her left shoulder hurting. This is the side she sleeps on. She slept in our guest room bed for about 2 weeks with no shoulder pain. Then came back to our room for the last week she has been complaining about her shoulder again. Well, it's been about 2 years now. Today I spent a lot of time examining the matress and observed that it was flimsy like a marshmellow. I actually sink in to it without the firmness and support it had when I first purchasec this mattress. This would explain my wife's shoulder pain and my back ache.

Looks great! Exactly as I imagined thus far...

Just received this 8" twin version yesterday and am already very happy with what I see. Am letting it expand for the full 48 hours recommended before sleeping on it, but by touch it feels nicely firm and has a good tension to its surface already. The picture I've included was snapped less than 15 minutes after unwrapping, and the unwrapping was simple. I did NOT need to use a scissors to open the package. Also, there is ZERO odor. Shipping was quick. I'll update this review once I get a sleep or two under my belt with it. But so far, looks excellent!

UPDATE: Okay. I've slept on it and it is exactly what I wanted! A very firm mattress that provides excellent support. Again, this was pretty much full size within 24 hours and expanded quickly from the start. Also, again I will state for the record, there was ZERO odor with this. Just a great, great product!

SECOND UPDATE: And just for the record, per the info the came with the mattress, the actual dimensions are 75"L x 39"W x 8"H.

A YEAR LATER UPDATE: So. I've had this mattress for a year now and... I still love it! There has been no deterioration of the firmness over time. No odor. It has been perfect. I am very happy that I purchased this particular memory foam mattress and if and when I need a larger size, this brand will be at the top of my list of considerations.

Risk worth taking

Just had my first night sleeping on it! It was great, so comfortable. I think it was the best night sleep i had in a long time. One small issue I had was with shipping. I chose one day shipping with Saturday delivery becaue I'm moving in my new place on Saturday. It didn't arrive. So I had to sleep on the sofa for two miserable nights. But this has nothing to do with the mattress. It's all ups' fault. Amazon was really quick to refund me the shipping fee so that's good. Now back to the mattress. It came in a box which means it is easy to handle. A bit heavy but I had no trouble getting it to the third floor by myself. Unpacking is very easy too. You just need to be careful only cut one plastic cover (there are two) at a time. I accidentally cut both at the same time so the mattress was getting inflated in the middle of it, which didn't cause much problem though. Since I'm starting off in a new place, I have a bunch of other things to build and assemble. Unboxing the mattress might just be the easiest task.

People warned me against buying a mattress online and I was skeptical about it myself. But equivalent product in local stores will cost at least twice as much. Eventually, after reading many reviews, I decide to take the risk and I'm glad I did. Now I hope this review will be helpful to you if you are uncertain about purchasing a mattress (this one in particular) online (Amazon specifically).

This was just as nice as all the reviews said! We are VERY happy with this purchase!

This mattress is MUCH nicer than any other memory foam mattress we looked at! I got this to go on the top bunk of my 3 year old son's new bunk bed and we are SO glad we went with this instead of the one at Ikea that was $25 more. This one is about 1.5" thicker than that one, but I felt like this mattress is much more dense than the other one. My son has slept on this mattress for 3 nights now and he hasn't woke up any of those nights (He is usually up at least once a night, so this is a big deal!). I really feel like he is sleeping so much better on this than he was on the traditional inner spring mattress that he was using.

I was pleasantly surprised at how fast it fluffed up out of the package as well. I pulled it out a day before we set the bunk bed up, but it was fully fluffy and ready to use within about 6 hours. It did have a slight smell, but it was MUCH more tolerable than a lot of other memory foam products that we've tried over the years, and it was completely dissipated within 24 hours. If you stick your nose straight to the mattress now, you might be able to smell it a little bit, but its very very minimal.

Edited to add: the zip off cover is a phenomenal addition! So handy for cleaning!

Overall, I'm SUPER happy we went with this mattress! I think we will probably be getting another one to put on our guest bed as well!

Best thing I ever did

Wow! Best thing I ever did. I was having lower back pain every morning sleeping on a too soft mattress. Since I began using the memory foam, absolutely zero back pain. Love it. Like the way it was packaged and shipped too; environmentally conscience. No odor or anything, just unpacked it, let it expand and began using it. I'll never go back to a spring mattress. Thank you memory foam!