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With showrooms in Colorado, Innomax is a sleep company famous for its over-the-phone business model. They specialize in air, water, foam, and innerspring mattresses. They offer a wide range of matttresses and other sleep products that are priced competitively. Most folks have great things to say about Innomax and sleep comfortably in their new mattresses. Some had issues with durability and the warranty.
Nolah is a 2016 mattress entrant with a new response to the memory foam mattress. Nolah crafted its very own foam, called Nolah AirFoam™. Its innovation is that it retains less heat than other memory foam or common 'visco elastic' foams. It also has less pressure than even high end memory foam, meaning that it is easier on the hips and shoulders. Nolah's testers say it is also more durable and great for side sleepers. With 2 different mattress options and 7% of profits going to wildlife adoption, Nolah is a brand anyone can feel good about!
Based on our aggregated reviews and our scoring method, we recommend Nolah in this match up!
See Our Full Review of Nolah
These mattresses received mixed reviews from sleepers. Many folks sleep well and describe a comfortable experience, but there were others that didn't feel as positively. To ensure what one of these mattresses will work for you, take a look below for more information.
A supportive mattress that properly cradles the body is what you need for a better night's sleep. If your mattress doesn't support you well, a mattress that does better would mean a much deeper sleep for you. These mattresses offered good support at first, but some had issues with comfort over the long term.
These mattresses should do fine on edge support for most, which is beneficial for those that like rolling over towards the side of the mattress at night. Some that are heavier and have larger builds may still experience some sagging along the edges.
Mattresses aren't as durable as they used to be. Finding a mattress that lasts over 15 years is hard to find. However, finding a mattress that remains comfortable that long can save you thousands. These mattresses get mixed feelings on durability. Many customers don't report problems, but others have issues with lasting comfort over a shorter than average horizon.
We all look through customer review data to make sense of which products to buy. That said, unless you have all of the data from each of the brands to read at once, it can be a hard thing to figure out. Based on our analysis of reviews and sentiment, these mattresses are rated as among the highest overall., which should help you in your search for a better mattress.
All folks need a mattress that is supportive. Whether you like a firm, soft, or medium mattress, a bed that helps with spine health is vastly important. These mattresses offer good support for most reviewers.
Over the years, edge support has been an important attribute in mattresses. These mattresses are reported to do well with edge support, which means that sleepers report feeling consistency in support near the sides of the bed.
Bowling Ball & Density Tests
It's popular to measure mattress firmness with a bowling ball on the surface and it is an excellent way of measuring support across the surface. Reviewers note that these mattresses offer a good, even and supportive sleeping surface.
If you have a mattress that continues to be comfortable for a long time, it's an immediate financial savings. It's one more reason why longevity is so important for mattress buyers. However, lots of brands are out for profits rather than making the ever-lasting product. Even still, there are some brands that do a good job making durable products. These mattresses are enjoyed by customers for their durability. Unless you have a heavier build, these mattresses should last for up to a decade easily.
Get an Instant Discount for Nolah: Up To $300 Off Mattresses & More
There aren't many companies I compliment because of the lack of service and professionalism. Innomax is, by far, one of the best in the business. If you're looking for great night sleep, have tried conventional beds and nothing works, go there. I've tried memory foam, air, conventional........nothing could close to their memory/waterbed . Nothing comes close! What would you pay for a good nights sleep? I didn't think it was possible but they did it. I put mine in my conventional frame and its as close to perfect as possible. The service was awesome and not pushy. Spend time there, they won't mind . They'll even feed you.View More Reviews
These guys are the best! If you need a new bed at the best price with no pressure sales... This is the place!! We have shopped online for a new waterbed set and come to find out here is the manufacturer for all these online stores here in Denver. Our salesman John Hannon was the easiest to work with. Set up and delivered.. These prices and customer service can't be beat! They also sell all your supply and linen needs. We are going to be returning for more goodies!! Thanks guys!!!
In no max is a place to buy a nice, quality bed. We bought our water bed mattress there 14 years ago and did not hesitate to go back when we were in the market for a replacement. The selection of mattresses is great and we decided on the king sized dual air, adjustable mattress. We also bought the MCINTOSH bedroom set with the king bed, dressers, mirror and two night stands. We are in love with the investment in our good night's sleep. The sales folks have been with the company for over a decade and while some reviews describe them negatively, they are super knowledgeable and if you can get passed the first few minutes of 'sales speak', and communicate what you want, you will find that the staff is interested in your experience and find a great bed! A little like buying a car, but as a consumer, we take responsibility for making sure we say 'yes' or 'no' to the things we do or don't want. The experience was good and we invested in a bedroom set that will last for 20+ years. It's lovely, comfortable, classic, heirloom, and excellent quality. Thank you, Innomax.
I recently travelled to a relatives house and was fearing the dreaded "extra bed." Much to my surprise, they had a memory foam mattress from Innomax. I was amazed at how firm, yet comforting the mattress was. I awoke after every night rested, relaxed and invigorated.
As soon as I returned to Denver and went to their showroom off of I-70 near I-25. This company takes sleep seriously. The selection of memory foam, modified water bed systems and impressive mattress setups was very impressive. It seems as if they incorporated NASA space technology into their mattresses creating an amazing bedding system.
I purchased the organic memory foam mattress and I have been sleeping better for weeks! I would strongly recommend anyone who needs a better nights sleep to go to Innomax and get the system that is going to be perfect for their sleeping style.
Went there with a friend of mine who is looking for a new bed. She had already been to several other bed stores but I'd heard about this from several of the people at 850KOA radio. I thought it would be a good experience.
I was wrong.
It was nice that they had food when we got there. Tasty and good. The location was not the easiest to get to, but Google Maps did a good job. There are quite a few beds to try out and a variety of different options. The furniture was nice too, if a bit pricey, but then, I usually shop at AFW.
NOW, the staff seemed quite friendly, but as we talked and walked and tried out beds, and she described the beds she'd liked at other stores, the sales rep began to simply bash the other beds and touted theirs. "Everyone else is terrible and we are the only good ones to ever exist" is the feeling we came away with. I can understand that you need to tout your own bed, but you don't need to do it by spewing disrespect toward your competitors.
To top it all off, the sales rep began to sound like a used car salesman. Lines began coming out like, "I can probably get you a SMOKIN' hot deal but only today." I was waiting for the, "I'll have to talk to my manager" line, figuring that this was a bed and not a used Camry she was looking at, and lo and behold, those EXACT words came out of his mouth.
We felt hugely pressured, and we got that slimy feeling you get after a particularly annoying visit to a local used car dealership hoping to push a substandard product on us by pressuring us to BUY NOW or the deal will be gone forever!
Now I don't know that the products offered are substandard or not, and I doubt they are, but the feeling we got as we were slinking away completely overrode our memories of any product detail we were given.
In my humble opinion, I would shop somewhere else, anywhere else but here.
We had an extremely disappointing and disconcerting experience. Initially, I gave them a 5 star rating based upon the mattress comfort. We purchased the memory gel with phase change thermal cell bed because it was advertised to have great lumbar support (I had an 8 level spinal fusion).The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price as they advertise a 'price match' option.
The mattress was great for about three months, then it began to soften and develop pockets of laxity. We gave it ample time to see if rotating and a different topper may help the lack of support, but nothing worked. When we started contemplating the purchase of a new mattress (after a year for a bed with a 20 yr warranty, sigh) I decided to visit the store and discuss our options. Given the reviews from other customers, I feared such would be an unpleasant experience, and I was right. After some back and forth with the Regional Manager and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed, we we needed ASAP! They said we had to wait until the following Wednesday. Wednesday came and went without the promised phone call. Our phone calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same unfair, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress they determined was defective. I wish the saga ended there, however, the situation turned even worse. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated? All in all, a complete nightmare.
After over a year of dealing with severe lower back pain, I can honestly say that purchasing an Innomax mattress was the best decision I've made for my health! Tommy was helpful, patient, and steered me in the right direction to ensure I purchased the best mattress for my back. The customer service was excellent, the product-top of the line, and I am beyond happy with my purchase! I would absolutely recommend Innomax for anyone looking to invest in their health and comfortable sleep!
We were "pressured" into purchasing a very expensive mattress about three years ago. We have had to purchase memory foam toppers to be able to sleep on this terrible mattress. We should have done business with Denver Mattress because they offered a "satisfaction guaranteed" policy. We complained to Innomax but they were not inclined to work with us. Their attitude was "you bought it you own it." The mattress is called prodigy. If we had not paid
so much we would gladly haul this monster to the dump. It would be a shame to take up landfill space with this. Bottom line, be careful. We learned the hard way.
We met with Tommy. Still waiting for some kind of resolution.
No response from Tommy. Will never do business with Innomax again. Other mattress businesses offer a trial period. Innomax does not. It truly has a " you bought it you own it" policy.
I had a Select Comfort bed for 14 years that I absolutely loved. When the topper finally wore out, I discovered I could not find a replacement topper as they stopped making them. My husband and I really needed a different sleeping surface, but I could not stand the thought of giving up the Select Comfort....but the one I bought in 2001 was 7 grand, and there was just no way we could spend that on a bed. We went to Innomax and bought a very nice non-air mattress that was 3 grand. We spent about 45 minutes lying on this bed in different positions, and really loved the way it felt. Once we got it home and slept on it for several weeks, we discovered that our backs were hurting in the morning. We discussed different theories as to why that could be happening on such a great feeling bed but came up with no real answers. I contacted Mickey, our sales person, who asked if we would give it 3 weeks, and we agreed to. Still, back pain for us both. Disappointed and frustrated, we made an appointment to come back in and see Mickey, and he spent time discussing things with us and then sent us home with a nice, thick foam topper to try and see if we simply needed a thicker sleeping surface. We agreed to give it 3 more weeks. Still, back pain. With every single interaction with Mickey, he was genuine, professional and pleasant. Never ever any pushy, cheesy sales tactics. When I called Mickey this final time, he made an appointment for us to come in and see the manager (and him). This time, we laid on several beds for a very long time. We decided to go with the air mattress that Innomax makes. Innomax came to our house, took away our old mattress, brought the new one in, set it up, gave us directions, told us how to find support if we have questions once they left, put a fiber optic rose, several chocolate mints and a thank you card on the bed when they were done setting it up. The 2nd bed costs more than the first, but the manager made things right and didn't haggle over the extra cost. He clearly wanted to give us a good product and good customer service. We worked together with them to find a solution that we needed for peace of mind and a restful night's sleep. Innomax has been good to us. They have to eat the cost of those mattresses when they are returned, so they have to implement effective and compassionate problem-solving strategies with consumers, before just taking back a custom-made mattress. They stand by their promises,and although we were frustrated for weeks trying out different things, it was a reasonable request on their behalf. Once it was clear the 1st bed was not for us, it was replaced with expediency by the 2nd one.
We are happy with our bed, and would recommend Innomax to anyone!
Ugg, I think back on the sales experience when we bought this bed and I cringe. It was 4 years ago. The first salesman was pushy, but not terrible. When we said we needed some time to think about it, he brought over the "closer". I think she was called Sandy. And she was relentless. I asked about the "hump" in the middle of the air bed caused by the baffle between the air chambers. Her response: "sleep diagonal sometimes, get crazy!" I swear, she said that.
Somehow despite that, we were stupid enough to buy the air bed and I know there must have been high fives between the sales people when we left. The pump was loud, the firmness setting seemed completely arbitrary, and that hump... It was just never comfortable. The pump died a year ago and, since then, it's been like sleeping in side by side hammocks. My wife declared that we are getting a new bed today. And not from Innomax.
Btw, do they still use "laser technology" to see if your spine is aligned?? That was soooo ridiculous.
Price Match Saved Us being ripped of $986 from Innomax
End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise.
We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees.
So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.
But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now... Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price.
Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax.
MORAL OF THE STORY: Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!
I've held out replacing my ancient mattress because I dreaded the sales hype of sleep showrooms. It is so much more fun to spend money on bed furnishings. Accent pillows! Italian sheets! And really, how much have beds changed in two decades?
Turns out, a lot has changed.
Fortunately a friend recommended Innomax in Colorado. The website is kind of dated, but the beds are not.
Like their name implies, the company is focused on innovation. Privately-held, Innomax's sleep experts are the brains behind many of the advances in sleep management found in the world's most popular (and expensive) mattresses.
I ordered a memory foam bed over the phone. Ordering was simple, and delivery was painless on our steep, private road. The mattress came shrink wrapped and was on my deck waiting for me after work. No need to sacrifice half a day waiting for a delivery truck. All we had to do was carry up our narrow stairs, cut the plastic off, and watch it expand.
The first week I didn't notice too much of a difference in my sleep, but sleep quality is hard to quantify. The second week, the results really started to show. I feel fantastic, and notice that the bed isn't torn up from tossing and turning.
I'm up now at 5:30 am for a morning jog, without setting the alarm. Something I haven't done in 15 years. I feel completely rested, and eager to get going. It is like turning back time.
Thank you Innomax for giving me my "bounce" back.
Great product, great customer service. I highly recommend InnoMax to all.
There warranty is only as good as their word. I bought a $1500 bed 5 years ago and the topper is supposed to be warranted for 20 years. It is in awful shape and they refuse to stand behind their product. So unhappy and disappointed.
We had a good experience buying our first king size bed at Innomax. Our salesperson was Daniel and he knew what he was talking about. We won't get our bed for another month, so no review on how we actually like the bed, but the purchasing experience was very pleasant.
I received excellent customer service from Mindi Wood. She was professional and answered our questions and got us the part we needed to fix not only one but two air beds! Great experience!
Its a big investment but so is our sleep quality. We decided to get a great nights rest by purchasing the Rick Lewis Innopedic adjustable smart base bed. we tested beds all weekend and it came down to Sleep Number and Innomax. Although They are both high end beds, Innomax bed came in first for sleep comfort and also they were able to beat out their competeter for about a 2,000 dollar difference also adding in the Chili pad that allows you to heat up to 115 degrees or down two 60 degrees. It can cool one side or both or heat both or one cold or hot, the massage feature is great too.... Better sleep and comfort here we come Thanks to Sandra Carbone and her Innomax team.
I will never sleep on a traditional inner spring mattress again. After being tired (no pun intended) of not getting quality sleep every night, I finally bought my own sleep system; I couldn't be happier! Goodbye restless nights, waking up throughout the night, and having a sore back in the morning. The sales staff were knowledgeable and helpful in my search for finding the right system for me. They offer delivery or the warehouse crew can help you load up your truck. I recommend Innomax to everyone I know. They have a customer for life. Thank you Innomax!
After an endless search on and off-line, I found InnoMax online, after a brief IM chat to confirm availability with Patty, a fabulous on-line representative, I requested a phone call to place an order. Scott in sales promptly called and asked all the right questions to place and ship my ODD order. InnoMax made my week, I cannot wait to sleep on my waterbed again. Thanks Guys.
We had an extremely disappointing and horrible experience. Initially, I gave them a 5 star rating (on Yelp) based upon the mattress comfort. We purchased the memory gel bed. The price was displayed at roughly $2,200.00, which they gladly would have sold it for, but we found it online for about $800.00. They begrudgingly honored the price. The mattress was great for about three months, then it was so uncomfortable. We gave it ample time to see if rotating and a different topp...er may help, but nothing worked. When we started contemplating the purchase of a new mattress, I went back to the store. Given the reviews from other customers, I feared such would be an unpleasant experience. After some back and forth with the Regional Mgr and his attempt to upsell us to a much more expensive mattress, we asked them to come look at ours as we felt it was defective. They came to our home the following day and determined the mattress had irregularities and we believed we'd get a replacement bed. Although we needed one ASAP, they said we had to wait until the following Wednesday. Wednesday came and went without the promised call. Our calls to the RM were ignored and not returned. So, at that time, I changed my review to a one star as I didn't want anyone else receiving the same demeaning, poor, disappointing and unscrupulous treatment we had. It was after that, we had a conversation with the RM and he said "I actually had a positive outcome for you but now that you changed your review to one star, my hands are tied". In other words, us exercising our right to educate others resulted in them not honoring their warranty for a mattress THEY determined was defective. I wish the saga ended there, however, the situation turned really bad. I'd emailed the VP of the company asking for some help, and he contacted my company and made untrue allegations. Saying if I wanted to change my yelp review to a one star, then "GAME ON". How tragic that the VP of a company would try and get a customer fired because they were honest about how they were treated?
My wife and I bought an InnoMax air mattress system from Sandy Carbone. It fit our present frame. We have slept on it 6 nights and neither one of us has woke up with back aches like we did before. Even after the first night. Sandy was very helpful when we went in to look at an air system bed. After looking at Sleep Numbers . In my opinion there is no comparison between InnoMax and Sleep Numbers. At InnoMax Sandy showed us the inside of the bed to show how and what it was made of, let us lay down on the mattress for a good half hour undisturbed and did not pressure us. It was a relaxing experience altogether. Now, so far we are satisfied.
We are now full-time retired RV travelers. Our coach has a air mattress king bed, after just a month on the road my wife’s side of the bed would not hold air. We called the manufactures rep Dave and he set up a air mattresses warranty replacement with INNOMAX. When we arrived we were received by 3 or 4 of the nicest people my wife and I have ever meet and did business with. Tommy and Sandy handle the exchange direct and Tommy repaired and upgraded the air pump, everyone we were in contact with couldn’t help us enough. Thanks and they will now be our MH bed replacement parts company...we will send all friends and relatives to this business... Again Thank You for the above and beyond service!!
I have had an air bed for over 13 years and replaced the motor 2 years ago. I have scoliosis and recently purchased a Temprapedic bed which I do not like as much as my air bed. The rubber hose rotted on the bed and the manufacturer has gone out of business. I was prepared to have to buy a new bed. I phoned Scott Chapin who called me back & discussed my concerns. He took the time to explain the differences in the hose connector on my current dual air art set and the Innoxmax system. It arrived Fedex and I am thrilled with the quality of the product. The advise the salesperson gave made assembly a snap! I am pleased to have preserved my original bed and am good to go for another 17 years. Sign me a very satisfied Internet customer!
I purchased an innomax complete bedroom set probably 20 years ago. I have moved two times since then. My last move, 6 years ago, I called Innomax... John and his partner from their delivery department came out disassembled my bedroom set and moved it for me to my new place and reassembled it. I was so happy! I'm getting ready to move again I called Innomax 2 weeks ago to find out how much it would cost to have the same thing done again. Disassemble my bedroom set move it set ...it up in the new place. Keep in mind I'm a single woman. I spoke to somebody on the phone a male, he said that John had retired but his partner was still working doing the same thing and that he could probably do it on a Wednesday or a Sunday. I was so excited! during the conversation he got sidetracked and was taking care of a few other things. When the conversation was coming to an end he said he would have the guy call me to give me a quote and let me know if he could move me or not.At the end of the conversation that said would you like my phone number so that the gentleman can call me back? The man on the phone said nope we don't need it... Which led me to believe they had caller ID and had my number. It's actually been probably more like 3 weeks now that I think about it and nobody has ever called me back! What a disappointment! Don't tell somebody you're going to do something and not follow through word-of-mouth is a very powerful thing!!! and here I was getting ready to buy a whole new bedroom set and new bed from this company. yeah that is not happening at all because I don't know what would get delivered. Innomax.. DEFINITELY NOT 5 STARS IN CUSTOMER SERVICE IN MY EYES ANYMORE!!!
I purchsed a waterbed heater from one of their online dealers (WaterbedBargins dot com) It was just over two years old and it quit working. Online it says 5 year limited warranty. I tried for months to contact the company, even going through the BBB with no response. Even the BBB said sorry but if they don't respond all we can do is note it and warn others. Then I got a hold of InnoMax . They said sure we can replace, for a pro-rated cost of $55. I originally only spent $69... for the heater. When I said that's not much of a warranty the guy (Mike from InnoMax) laugh at me and said "Well you know we're not talking about warranty on a car worth much more. We're only talking about a $50 item here". Really? So apparently if your not spending a butt load of money with this company they really don't care about you. Go somehwere else and spend your money where they actually care about their product sales and they actually warranty it. For all the hassle I've had just trying to get this taken care of, it's not worth it.
Bought a waterbed heater just over a year ago. It has already stopped working (it may have stopped sooner but it was summer, so heater not on much). Cant reach customer service, website warranty submission crashes and I can't sleep in my bed until I get a working heater installed.
About 2 weks ago innomax came out to take down my waterbed the 2 young kids were fast 45 minutes to take it down they were so kind and courtious and fast yesterday they came back. To put my bed together half hour to but it together a little long to fill the bed thank you for the fast courtious and kindness to the young men that did this for me I am extreamily happy with inomax and its emplloyees keep up the wonderful work and being the best waterrbed store in denver sincerely rosallind. Woodhouse
After months of sever back pain, we decided it was time to look for a new bed! We visited this store and now have a wonderful King size bed and couldn’t be any happier. Thank you so much, Sandy and Innomax, for the great customer service and for helping us have a great night’s sleep and less back pain!
Just had the best two nights of sleep! Bought the perfection dual king, and love it. I spent 3000.00 on the last bed, I -comfort latex cooling memory foam etc, etc, and couldn't wait to part with it! Not even 1.5 years old. Can't wait to go to bed!!
Bought the top of the line king waveless soft side mattress five years ago. The zipper mechanism for the mattress pad that also holds the mattress rails in place literally fell apart in my hands recently. Now the rails are not held in place properly and the bed is very uncomfortable. I was told it would be $800 just to replace just the mattress cover!! I am stationed in Germany and have no other options other than to scrap this bed. Never again.
My husband and I have been looking at getting a waterbed for his shoulder pain. Sandy had shown us beds they had in the showroom. We tried them out and we were sold! The bed felt fantastic! Sandy was very knowledgeable about the beds and sleeping patterns. We got a great bed for a great price. In a few weeks we will post how the bed is doing. I have a feeling it will really help with the back and shoulder pain. Thank you InnoMax!
Horrible! I purchased a queen mattress and it failed within five days! It sprung a leak and they refused to refund my money. Not only that but they were rude and didn't want to answer my questions. They only wanted to attempt to sell me more items - a pump to drain the mattress they sold me with a leak. Come to find out they had sold me a mattress that had a hole it they previously patched! Not an honesty company or one I would recommend doing business with. Take your money elsewhere!
Very pleasant experience. Great quality for a great price. Scott took very good care of us.
I have bought 1 set of the air mattresses here and love my bed. I bought my granddaughter her be and matresses here and she loves them. Thank you so much for the great service also.
Had an issue with a mattress we purchased 2 years ago, InnoMax honored our warranty and replaced our mattress. Thank you!
3500 bed has a dent in it after only a year and a half. No wonder their salespeople are so great, they have to be. Disappointed.
Good quality and good price. Bought our bed there. Comfortable.
I bought a water heater for water bed it broke after 29 months product guaranteed for 5 years two first full year after 65 percent for the rest not at all satisfied with the service
We purchased an Innomax waterbed system in February, 2019 from a local dealer for over $2200. The bed was installed by the dealer. No information for maintenance was included or warranty. We didn't even know the brand name until an issue occurred. We had mattress protectors to keep the mattress clean. Unfortunately, one of our cats had an accident in an unprotected area requiring laundering. I checked the Innomax website for laundry instructions and there were none. Being a Memorial Day long weekend, there was no one at Innomax to help. I pre-spotted the area and used a cold water wash to clean. The top came out in a shriveled mass! I air dried it but the mass remained. I filled out a claim for on their website and got an email offering a replacement top for $368 plus shipping! I spoke with Dave Chandler at Innomax to question their lack of information on how to launder and he acknowledged that "spot cleaning" was recommended. Really, did he not think we would NOT try to clean a mattress top after a period of time? He said they NEVER had this type of issue before. I asked that he recommend cleaning information be added to the website, tagged on the mattress top and included in consumer information. The mattress is OK but the customer service is not. I hope this helps others who launder bedding.
I love my new Nola mattress! This mattress is truly a life changer for me and my husband. We are so happy we purchased the Nola mattress because we both sleep much better at night. I often suffered from hot flashes at night and would put the covers on and take them off covers on and off, too and turn all night. Now I sleep much cooler and in a deeper sleep and I feel much more rested the next day. I would rate the firmness as a 4-5 on scale 1-10. I like the softness and I still feel supported. No more left hip pain. I also sleep on my back at times and I wake with no backaches. Another advantage is the liberal return policy of 120 days and free pickup if you are dissatisfied. We have owned it for 3weeks. One doesn't know how well you will like a mattress until you sleep on it for a week or so. We liked the Nolah from the first night with no break in period. Our previous mattress was a memory foam with a latex topper and slept very hot and I could not return it after trying it out for a couple weeks. the Nola does not sleep hot. I would highly recommend viewing online videos to visualize the softness. that's what I did and found that I was very happy with this purchase.View More Reviews
So far I think so good, and getting better. First night was awesome, but then I went through a few nights of growing pains and getting adjusted. Went from an old 13-ish year old typical pillow top. But I think I'm getting used to the Nolah and starting to love it. No tossing and turning to get comfortable...I just am comfy. I am a side sleeper and it's weird just like it says no pressure points, I don't get how it works but I LOVE that. I go to bed with a sore back and wake up with no pain, first time in months. The shopping experience was painless and easy. Only thing is I think I thought I'd be a little cooler, I'm by no means hot but am just a little warmer than I was before, but it's not affecting my sleep....might try different sheets......Plus I love my polar bear haha :)
We have had the mattress for about a month. It took a couple of weeks to adjust but now sleeping well and the pain I had in my hips is slowly reducing.. so Yea!!! Awesome customer service btw!
This is the best bed ever. It forms to the body for a perfect snug fit I fall into the bed, as if I was on a cloud. Big smiles!
I love this mattress. I get night sweats really bad and this has really helped! I also work nightshifts and this is way better than my other mattress. As for the shopping experience i was super excited to donate to an animal of my choice!
My husband and I love it. I feel snuggled in and yet it is supportive. The customer service I would rate super-excellent. Wonderfully communicative people. We are both getting a more restful sleep and one of the biggest surprises is that a very bad side pain I was waking up with when we had our other foam mattress has gone away since I have been on the Nolah. I didn't relate it to the mattress and even complained to my doctor about it. He couldn't find anything wrong. Now since sleeping on our Nolah it has gone away. Wow, I put up with that pain for months. It is also easy to roll over on it and you don't sleep hot as we did with our other foam mattress. Easy to lift to put sheets on. Its not a heavy monstrosity as our old foam was. Everything about the Nolah a A . A great mattress for a very reasonable price. We are thankful to own it.
I have had hip and lower back pain from hours of sitting from being in school for the last year. My old bed was really contributing to the problem. The first night after I slept on the Nolah bed, I woke up with no radiating or aching hip pain. I still have the popping in and out and uncomfortableness in my right hip, but I know that the bed has completely resolved the radiating pain I was used to feeling every morning. The only complaint I had with the bed was how hot it sleeps, which through research I have found is normal for any foam bed. I resolved this problem with a breathable plush bamboo mattress pad that allows for air flow between me and the mattress.
I was sleeping on a much cheaper foam mattress prior to the Nolah. I also used the reliable fast shipping to make my move across the country easier: I got rid of my old mattress, and ordered my Nolah delivered to my new house. One less thing to move. After 3 weeks of sleeping on the Nolah, I have to say it is MUCH more comfortable than my previous mattress. The materials just feel much higher quality.
This mattress is like a dream. My husband and I are getting some really wonderful sleep, which is a miracle due to the fact we have two young children! We did tons of research and were so skeptical about receiving a mattress via mail. I cannot tell you how happy we are with our purchase. We say every night, "I love our mattress!" It's been a great investment. Thanks for helping us get our sleep back!!!
Since getting the nolad mattress I have the best sleep I have had in years. Being a side sleeper it been hard to get comfortable to have real restful sleep, until now!
I like to sleep on my side and this mattress works for side sleepers. It doesnt sleep hot which is good cause i like to sleep in the cold. the only problem so far was the initial smell when i opened the mattress from the plastic but i guess that cant be helped.
We love this mattress. Easy to buy online. We sleep much better and for longer. Highly recommend. Came on a Friday and slept on it that night! No box spring needed. I built a wood frame and a drawer system under it.
my mattress a river fast as promised,my wife and myself sleep on our sides and out last mattress was so warn out we had a concave hoke in the center...you could literally roll from the edge into the middle On our first night we woke sore all over,but that come from the many nights of sleeping on a bad mattress,,,over the past few weeks the sleep has gotten better,and I'm sure once our body get use to the new mattress we will enjoy many nights of restful sleep
The whole Nolah experience was comfortable. Information on the website about the mattress was accurate. The shipping box was easy to manage. Now, the Nolah mattress is the most comfortable mattress in the house and everyone wants to sleep on it!
I love my new Nolah bed. I have been sleeping on it for several weeks and it is very, very comfortable. I go to sleep more quickly and stay asleep longer since I got it. I told my sister about it and she ordered one and also loves it. The shopping was easy and the bed came within one week. Setup was quick and easy. Wish I'd gotten it sooner!
My partner and I are both wildland firefighters so getting a good night of comfortable sleep is important to us. I finally bit the bullet and bought a brand new mattress for the first time in my life. Nolah is a serious game changer! Getting it shipped straight to the house was awesome. We've been sleeping on it for about a month and I wish I didn't have to work so much so I could stay in bed all day!
Shopping experience was no hassle. Make sure you look for a promo code. I wouldn’t buy thru Amazon, only 30 day return. Nolah.com is 90 day. I am 2 weeks in and I still enjoy it. My wife gets up at 4 am and I don’t realize it at all. I actually sleep less hours because I am getting such good sleep, no joke.
I must admit I was apprehensive about buying a foam mattress. I was concerned about the reputation foam mattresses have for trapping body heat. As it turns out, I needn't have worried, as my Nolah sleeps as cool as my old coil spring mattress. I'm a side sleeper, so for years I've suffered from shoulder pain and numbness through the night, resulting in restless night's of tossing and turning trying to find a comfortable position. No more! My Nolah mattress cradles my shoulder perfectly. No critique would be complete without mentioning how convenient the "mattress-in-a-box" concept is. From the moment it was delivered until it was set up and ready for a "test nap" was literally a matter of minutes. I don't know how my Nolah experience could be improved. The word "perfect" falls short.
There's a ton of online mattress companies to choose from, and it's scary to think about buying a mattress before trying it out. Don't worry your sleepy little head, Nolah has your back (supported just how you like it). You won't even need to use their gracious return policy. Everything from ordering to opening was a breeze, and it sleeps like a dream. Once you get your Nolah mattress, there's no looking back. In fact, the only thing you'll be looking at is the back of your eyelids. Rest easy.
Sleep and mattresses are a highly individualized experiences so I'll stick to the objective side. Nolah said five days and we had it in 5 days. Set-up was easy, though dragging/carrying an 80 pound box upstairs is exactly as you would expect. Off-gassing was minimal, had the windows open for the first 10-15 minutes, didn't really notice any odors that night. Wife and I are both side sleepers, so we went with the model recommended for side/occasional back sleepers. We both have been waking up with less joint pain and pressure point pain with the Nolah. Foam transfers far less movement to an adjacent sleeper and we found that to be true. We replaced a 6 year old innerspring, that, given our sleep styles, was likely too firm. Probably the result of a 5 minute store trial where neither of us laid on our side. Nolah did what they said they would in terms of delivery, etc. and the mattress does what they said it would.
Although I was looking at Purple and/or Nectar initially when considering to buy a mattress, I ultimately ended up going with Nolah. I perused several websites trying to read about different companies. While Nolah seems like it wasn't advertised as much as other companies, I still found some people talking about it and eventually decided to go with them. The shopping experience was quick and easy. Mattress was delivered less than a week within ordering. I really liked the fact that I got to choose an animal for Nolah to donate their proceeds to help preserve. They seem like a great company. Although I wasn't sure what to expect from the king mattress I purchased for only $850 (after promo discount), it turned out to be very comfortable and seems to be keep me cool at night (i'm generally a hot sleeper so this was very important to me). It is less firm than my previous queen mattress which is a memory foam mattress with cooling technology. Overall, I like the Nolah mattress better than my previous one which I spent $1,500. This was definitely a great investment.
My Nolah mattress sleeps great, it did take a few nights to get use to not having springs in my side. I shopped many other mattress because I am a side sleeper, glad I chose Nolah. The mattress sleep nice, not hot which was a concern. Nolah need to make pillows to go with their mattress. Great customer service, thanks for answering all my question promptly.
My wife has trouble staying asleep and both of us are warm sleepers. The Nolah agrees with us -- it doesn't get hot and we both sleep comfortably through the night. I have noticed a significant improvement in both our moods since we got it.
Me and my wife love our Nolah Mattress. We previously had a memory foam mattress we bought online which was hard and uncomfortable. My wife would toss and turn all night and never had a good nights sleep. With the nolah mattress I'm happy to say my wife and I sleep much better and wake feeling relaxed.
This was my first experience buying a mattress online and I have to say that the Nolah company made it a great experience! Their customer service has been terrific with prompt replies and great information. The bed is super comfortable and I got it because I wanted one a little softer for my side sleeping. However, I must sleep on my back more than I originally thought I did and I found the mattress to be a little too soft for my back sleeping. The mattress itself sleeps cool and is definitely quality construction. I'm actually sad to return it but I think I need something just a little firmer for me. That said, I have to problem recommending it and believe it would be perfect for many people!
Most of my sleep time over the years has been via expensive big-name traditional mattresses. A few years ago I ventured into memory foam and that translated into some very bad sleep. What I found most aggravating was the cavity created when sleeping on the memory foam. It was so difficult to move between sleeping positions without falling into the "sleep hole" in unnatural ways. After several weeks of this, I went back to my old reliable. Well when I read about the more springy style of memory foam Nolah uses and saw the positive reviews online, I decided to give them a shot. I'm very glad I did! First off, no more "sleep holes" created. I can switch positions throughout with zero issues. I sleep on the mattress, not in it! Such a great experience! The mattress does not get hot either. It's easily twice as cool as the other memory foam was. In fact I find myself so naturally comfortable when I wake up in the morning on my Nolah that it is both easier and more difficult to get out of bed: I am more rested so ready to roll out and conqueror the day, but at the same time I am so comfortable I want another 15 minutes of sleep! I welcome this dilemma. :)
I had been sleeping on another online-only mattress with rave reviews, but was very uncomfortable at night. I am a side sleeper and my arm was going numb, I couldn't stop tossing and turning, and I was very disappointed. I ended up returning that other mattress within the 100-day trial period and heavily researched all the competitors. I saw a review that said Nolah was good for side sleepers, and I was also pleased to see that the company is involved in conservation. So, I pulled the trigger and purchased the mattress. It's definitely better than what I was sleeping on before. I don't have the same pain and I'm not tossing and turning. I'm glad that I made the switch!
I was nervous about buying a mattress online. What I found was it gave me time to compare customer ratings without the pressure of a salesperson. My bed is in the hottest room in the house but I have not been sweating! Also, my lower back pain has disappeared!! Love my Nolah!
We shopped for mattresses for weeks before deciding to try an online mattress. Really liked the idea of the adopt an animal so we went with nolah! It's been great we have loved every night so far!
I find this nolah a good match for purple 4. Cheaper with the $300 off discount running right now. I run my own websites, check one out at www.wordunscrambler.com but all that aside the only thing to wonder is will this air foam hold up for 10 years or start to sag. I got the signature nolah and my spine aligns really well. Everyone is different but I love it. They did a great job on the bed and not any toxic chemicals so consider it if you are a side sleeper. Heavy people should consider it to. I did not sink in that much.