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Serta iComfort has been a favorite mattress of mattress big-box stores and traditional mattress retailers for decades. Over the years, they have devoted designs to thick comfort layers with a pressure relieving feel and additional cooling foam technology for warm sleepers. While most customers like iComfort's initial comfort, there are some that had issues with longevity.
Purasleep is an affordable online mattress company popular on Amazon for selling memory foam mattresses. Their foams are CertiPUR-US certified not to offgas and they offer different firmness options for various budgets. Most customers find their mattresses comfortable, but some had issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Purasleep in this match up!
Some sleepers are content with their beds, but others are not as pleased overall. Despite those that had a good experience, overall these mattresses have lower than average satisfaction from customers. Read on for more specifics if you are interested in buying.
Having a supportive mattress is essential for having a good night's sleep. These mattresses are generally rated well at the beginning, but there are folks that felt the support wasn't great long term. Before purchasing, read the reviews to make sure you get the right fit for your body.
Many look for good edge support as a way to be comfortable getting in and out of bed. These mattresses provide okay edge support, but some may experience dips.
Bowling Ball & Density Tests
In mattress tests that measure the density of the mattresses, these mattresses have fairly even support. However, there are some folks that have experienced issues with support over time.
Finding a mattress with long lasting comfort is awesome, but difficult. These mattresses are not rated well for their longevity by reviewers. That being said, some may provide comfort for years and years, while other mattresses may not last very long at all. If you are a heavier person, make sure to do some extra research before buying.
Researching customer satisfaction is a perfect way to narrow down your search. These mattresses have mixed emotions from customers. Some reviewers found them to be exactly what they were hoping for, but others had issues with the comfort. Look on below to see what customers say in their own words.
Most customers report these mattresses to be supportive of their bodies, but others described some discomfort with their mattress choice. For those that have larger body types or wide hips or shoulders, make sure to read all of the reviews and specifications as you'll want to make sure that you are supported well enough for your spine to be aligned.
For those that want a mattress they can sit on with their legs dangling off the sides, these mattresses support most folks with good edge support. However, some have had some issues so if you have mobility issues, make sure to review more.
Good craftsmanship, materials, and quality control will more than likely lead to good durability. Sleepers may have complaints if companies forget these attributes. Unfortunately, customers give these mattresses mixed ratings on durability. Some report finding lasting comfort, while others complain about discomfort over the short term. Make sure to do some extra research before buying.
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
This is absolutely the worse mattress I’ve ever tried to sleep on.Only had it a few months and it’s killing me ,toss and turn all night and can’t get comfortable.Its pretty bad when you can sleep on a motel mattress but can’t sleep on your own. I get up sore and feel like I’ve been fighting all night,lm looking at other mattresses but don’t know what to buy ,I don’t think any of them are any good and you pay a big price for them.Im really disguised!
My husband was super excited to purchase this product when he started his first job. Less than 10 years in I started noticing I was falling into the middle at night and developed morning back pain. We tried flipping the mattress, levelling the bed frame - no improvement. I can sleep on RV cushions and have a better night sleep. Super disappointed we will have to replace what we thought was a major investment earlier than expected.
Within 11 months of having this mattress it has started sinking in the middle. We wake up with back pain and finding ourselves climbing out of a hole. This mattress is a POS and there should be something we can do to get our money back!!!!!!
Due to a warranty replacement I've owned two of these mattresses. Both times they were super comfortable until about the 4-6 month mark, then they started to be lumpy and saggy. Now I almost always wake up with lower back pain. My girlfriend absolutely adores soft memory foam mattresses and even she has trouble staying comfortable on this one. After having the same experience twice I'm now shopping for a new mattress only a year and a half later. And give the price I paid for it originally I am not happy. Avoid.
Bought an icomfort bed in 2015 and it had a 10 year warranty and neither the dealer nor serta took responsibility for lousy workmanship on this product so beware of Serta matresses
This bed was perfect and everything I'd hoped it would be... at first. After having if for a few months it seems like it's wore down in the middle of the bed where I tend to lay more often. If I try to lay on the edges I just roll to the center. It seemed to good to be true at first, but I don't think they're built to last.View More Reviews
I feel like it already may be sagging in the middle since that is where I sleep the most, but is very soft and comfortable
I waited a long time to write this review because most beds are great when you first get them. But there are huge sleep indents where my wife and I sleep, and one big raised lump in the middle of us. I'm a big guy over 250 pounds, but my wife is barely over 100 pounds. I understand how my side has been messed up, but not hers! Now after 18 months of sleeping on the mattress it is way too soft and way too lumpy and we are searching for a better brand.
I wanted a memory foam mattress for years after sleeping on one on a hotel. I refuse to pay $3000 for a mattress. I bought this after reading the reviews. I have had the best several months sleep ever. I don't wake up sore anymore. We did not experience any of the smell reported in other reviews. You absolutely cannot beat the price!
The mattress arrived timely. We let it rest a couple of days before using it on the bed. There was little to no off-gassing smell and my niece says it sleeps very comfortably. Very good purchase! Thank you.
When I see this in the Amazon Primeday, I said to my self 'I Want One Of Those'. I have full size bed frame that needs a bed mattress. As advertised, a full size is measured 75 x 54 x 10. I like as it is 10 inch thick. Ordered a full size, got it. packaged like a vacuum seal, it is heavy . Opened and placed it on my bed frame. And now I said to my self, Oh! NO!! S....!!!. It is wider than it is advertised. It is 56 inch wide, and it won't fit my bed frame. Mattress is firm and has a nice cover. I will return it and now my problem is re-packing it back to its box. Maybe return it in several pieces. Very dissappointed
This mattress was a steal!! I was so skeptical due to the low price but I am SO happy I ordered it anyway! It's firm, yet soft. Excellent quality. I've never slept so well. The only downside is being so comfortable that it's difficult getting out of bed in the morning!
so easy to set up. SUPER comfortable. My husband who is in chronic pain from just being a dum-dum when he was young sleeps better on this than any bed we have ever slept on.
Wow, I love this mattress. Just a fair warning, I never owned a memory foam mattress before this 1 so maybe I'm just too biased towards it. It's firm enough to support me sleeping on my back and soft enough for me to sleep on my side with no issues. It supports edge sleeping very well not that I like to sleep on the edge since I tend to fall off my bed when I do lol. The only thing I really really really disliked was the VERY strong smell coming from the mattress when you first unwrap it. Highly recommended you let the mattress air out for about 2 days. After I've done that I haven't smelled anything coming from the mattress.
I used to have insomnia. USED to.
The mattress is great I would say up their with the serta i comfort line and without the high price.
The mattress has great support for the body and even has edge support and does not heat up like other memory foam mattress.
I am not really a one position sleeper and have no complainants unless you want a extra firm or a ultra plush mattress as I would rate it the sweet spot.
I love this bed. I was a bit skeptical initially as I have never purchased a bed without actually going to the store, however I did a little research on the company and made the purchase. I am very happy with it. I look forward to purchasing another one when I have a place to put it.
It was hilarious seeing a queen size mattress come out of that (relatively) tiny box. It had hardly any 'memory foam' smell out of the bag, even less after letting it sit for 24 hours. Very comfortable, but one of the firmest mattresses I've ever slept on. If you don't like a very firm mattress this might not be the mattress for you.
Good mattress for the price. Hard to tell if it will hold up over time. Edges a bit soft.
I received what appeared to be used mattress with oil on one side and tears on the other.
We have had the mattress about 3 weeks and it has exceeded my expectations. My old mattress was very expensive and it was never this comfy. I always woke up extremely hot and sweaty,so you know my concerns about switching to memory foam. I'm soooo pleased ,cool and rested. LOVE IT!
This bed is firm. If you like a firm mattress, you'll probably love this one. Personally, I expected more shape contouring from a bed this expensive. To find out why it's not great I unzipped the top cover to discover it is simply an 8-inch piece of upholstery foam with a 2-inch piece of memory foam glued on top. That's it.
On the plus side, the cover is stretchy and seems like relatively good quality except for the fact that it has a part where it wasn't sewn correctly and is falling apart along 2 inches or so of the seam. My wife likes (but doesn't love the bed). I am sleeping OK, but find it uncomfortably firm. I've gone ahead and put another 2 inches of memory foam on top of the bed and I'm hoping it will soften things up to my satisfaction.
Another positive feature is that there was very little odor when we opened the package and it dissapated quickly.