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Serta iComfort has been a favorite mattress of mattress big-box stores and traditional marketers for years. But is it worth the hype? This mattress combines both memory foam and mini innerspring coils.
It just may be time to try something new! Novosbed has been around for a while making memory foam mattresses comparable to some of the most popular out there. They make one mattress with soft and firm varieties and are still a bit of a secret outside the mattress industry. That said, they put out a great mid-line price with quality materials and plenty of price value that may just be what you need.
Based on our aggregated reviews and our scoring method, we recommend Novosbed in this match up!
See Our Full Review of Novosbed
Using customer reviews as a guide can be great for discerning shoppers. Customers, sadly, don't always have positive remarks about these mattresses. Some are content with the feel and comfort level, but others are not so much. If you are pondering buying one, take a look below for more specifics.
Having a supportive mattress is a make or break for stomach and back sleepers. Also, having good support that aligns the spine is a must-have for side sleepers. For most, these mattresses are above average in terms of support. However, others had problems with the support so if you have a heavy build, make sure your choice aligns with your body.
Most feel comfortable with the edge support of these mattresses. Some, however, had some complaints about the support.
Mattresses that are very durable are great, but difficult to find. These mattresses are reported by customers to be not as durable as others. This means that some mattresses still may last years and years, while other mattresses may become uncomfortable faster. If you are a heavier individual, read up on your options because you may be at a higher risk for durability issues from some mattresses.
Sleepers give these mattresses solid scores for overall satisfaction, which means when we analyzed the current customer data, these mattresses had great percentages of high ratings. This provides a good foundation to look deeper into this brand -- read on for more specifics and customer reviews.
Having a supportive mattress is important to those of all body types. Even if you like mattresses that are not firm, a bed that keeps your back feeling good for longer is what's important. These mattresses offer good support for most reviewers.
Many folks looking for a new mattress mention edge support as a top request. These mattresses do well in that category, which means sleepers notice good support when they roll to the sides.
Bowling Ball & Density Tests
The bowling ball test is a great way to measure mattress firmness and it can measure even support too. These mattresses offer good even support, which will help with aligning the spine.
It is a hard thing to find great products that last over 10 years with constant use. Brands, for the most part, rather go after the money than make something that can never ever break. However, there are still great products out there. These mattresses provide a very good element of durability to most sleepers. They should last up to a decade for many sleepers, though some who are on the heavier side may experience them to falter a bit sooner.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.View More Reviews
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Purchased this for our spare bedroom and our guests think it’s better than their bed at home.View More Reviews
Absolutely love it. The whole experience from delivery to set up was very easy. Probably the most comfortable bed I've ever slept in
We ordered the comfort + softening for our mattress and was really impressed by how quickly it arrived and once again how easy it was to get. No sales tactics, just good customer service, clear communication and high quality product. Thanks!
I have the Novosbed for 3 months and it feels and sleeps wonderfully. I never had a foam mattress before but I love my Novosbed and won't ever sleep on a spring mattress again.
Purchased a Novosbed in October, 2017 and couldn't be happier. It is so comfortable and the customer service is very friendly. I would definitely recommend a Novosbed!!
...wait, and give the bed a good 90-100 sleeps. WE ARE SO HAPPY with this BED! I'm really, really happy to support Albertan / Canadian business as well. It's very nice to contact customer support and talk to...once again, Canadians! Still, nothing is holding a candle to the comfort of our new Novosbed. Thanks guys.
I am enjoying my new mattress. And novosbed is a great company to deal with. I had no problems what so ever. Everything was on time and in Perfect shape when I received it. Thanks
Loved my first novos bed so much, bought one for my guest room. A more comfortable and value for money mattress cannot be had!
This mattress is unlike any other. It compels me to lay in it, even if I am wide awake. My sleep has improved immensely. Sex on this mattress is great too; I can really bring it from the hips without having to accommodate annoying spring-loaded squeaking and recoil. It has been a great improvement to my psychological and physiological health. Than...Read Moreks Novosbed. Read Less
you should mention that it is made in the U.S.; one out of two "ain't" bad.
We received our king size bed very quickly after ordering. It was easy to set up and had very little odour that dissipated within a few days. It is so very comfortable and we are loving it!
My husband and I both enjoy the mattress when typically we have different opinions on what is comfortable. This mattress is the perfect balance for both of us.
I no longer suffer from backache.
I love my novos bed! I first bought a twin and planned to buy a king if I liked it. It was good from the first night but both of my hips have been replaced and some times the medium was just a little too firm. I had called about making it softer. They were very pleasant and I found out they offer only one adjustment per customer so I held off in c...Read Morease I needed it on the king which will be used more. Long story short, the king needs to be just a little softer and it will be on its way in a day or two. How refreshing to find such a great customer service company! The matteress description is exactly what you get. Read all the reviews and you can't go wrong. The king size is really heavy. But it is a quality matteress... Something that is hard to find these days. Read Less
Replaced a mattress that was about 8 years old and really not of good quality. It's been a few months now and this is exactly what we were looking for. It is on the firmer side for me, but I did get used to it and our muscle and joint pains from the previous mattress have completely disappeared.
Great bed so far,maybe a little less firm than I would like, but that is what sold me on the Novosbed , the option to increase the firmness of the mattress.
My body has never been so enveloped in comfort before! I truly value a good night's sleep and changing to a Novasbed has enhanced this for me. Many thanks for your wonderful product and excellent service. Most sincerely, Lorinne MacKenzie
This bed makes me sleep much warmer...we are still deciding if it is causing more pain or what is going on...
From the beginning our experience was not a pleasant one. After countless hours of research, talking to novosbed representatives, and reading reviews, my wife and I decided that a medium firmness would be a good choice for us because it was supposedly equivalent to the temperpedic cloud supreme that the novosbed representative suggested it would be. After a week passed our mattress was lost in transportation. We recieved it a week after our estimated delivery date. I know errors happen but it was just the beginning of our bad experience. Once they were able to locate it and deliver it, the box was hardly a box. After we got it into place and let it air out, we were inticipating it to be stiff from being new. We understood we would need time for our bodies to adjust but still after three weeks of misery, sore bodies and sleepless nights, it was still just as stiff as the day we got it. Once we were able to request a comfort plus kit, we asked for the softer topper. It did not help one bit! We had to put on one of our own 2'' foam toppers on top of that to make it tolerable. I'm 205lbs and it does not contour to the body like typical memory foam does. I'm counting down the days until we're able to take advantage of their return policy.
Transitions are ongoing in our household with adjustments...Novosbed Service has been great though-thanks!
will require adding the firm addition.
Comfortable and great service
We have heard all positive comments from our son about the excellent support & comfort.... granting him the best night's sleep each evening. He is thoroughly pleased and very satisfied with his Novusbed. We his parents are most appreciative. Thank you, Dianne & Ewart Locke.
After one year we still love it.
I love my bed!
Very happy with this mattress - as side sleepers we had trouble adjusting to our previous memory foam mattress. However, the Novosbed with the extra layer of foam worked out perfectly. No issues with heat either - it seems to absorb and dissipate body heat effectively.
It took a while to adjust to. I found it too soft for the first few weeks. The bed sleeps hot, meaning waking in a sweat quite often. It has helped my lower back and sciatic thankfully.
Extremely satisfied with both my purchase and the customer service that I received during every part of my purchase and trial.
We tired 2 other mattresses before keeping this one. We live the mattress. It’s very comfy and I wake up with no more back pain. Very happy with our purchase.
It is the most comfortable mattress I have ever slept on. There is no discomfort at all from pressure points after six months.
Great Product We have had a Novosbed firm mattress for over 6 months now and are still enjoying a well rested night sleep. Would strongly recommend this product not only for a high quality mattress but for their customer service. We ordered a Medium firmness at first realizing this was not quiet right and call customer service asking for customer + firming and within days received our adjustment to firm.
I'm so glad I chose to order from Novos. I wasn't sure how soft or firm I wanted my bed to be, so I bought the standard mattress. Turns out I needed something softer, so loved that the firmness adjustment (comfort+?) was free after a while. It's so comfy, and my only regret is that I didn't pick the softer mattress.
I find the bed very nice but it is a bit warm. I will want to try a different firmness soon.
Very happy with this bed. After years in a waterbed, I was surprised how easy it was to sleep well in our Novosbed. Glad we spent extra to get 2 twins to put on the king frame. Set up was manageable and the crack is not an issue.
We have now owned our King medium Novosbed for about a year, and we still love it. It is the perfect firmness for me and my husband, and it has helped alleviate my back pain. Highly recommended!
Good bed. Should have gotten a king size and a little softer though.
Love our bed! Firm with the firm topper is the way to go!
We have had the mattress for almost a year now and it has proven to be the best mattress we have ever owned. Do not hesitate to invest in a Novos mattress for yourself.
We are really liking the Novosbed. Awesome!
Bought our first mattress in 2017 and another one this year! Mattress is amazing and would highly recommend!