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Serta iComfort has been a favorite mattress of mattress big-box stores and traditional marketers for years. But is it worth the hype? This mattress combines both memory foam and mini innerspring coils.
Kluft is the signature brand of E.S. Kluft, who also crafts Aireloom mattresses. The claim to fame of Kluft mattresses is luxury material. They offer two hybrid mattresses and one latex-foam combination mattress. Their signature mattresses are a mixture of pocketed coils, foam, and over five pounds of cashmere in one of their mattresses, but with this kind of luxury, they have a pricepoint to match. They are sold in upscale retailers like Bloomingdale's.
Based on our aggregated reviews and our scoring method, we recommend Kluft in this match up!
Customer reviews are sometimes hard to make sense of -- especially with some companies focusing heavily on protecting their reputation. These mattresses, sadly, don't get the highest reception from sleepers. There are still customers that are very satisfied, but many others who are not. Read on below to get the details on the specifics.
These mattresses have above average ratings for support, which is great when you've been looking for a mattress to support your spine. That said, some people have reported that they don't feel well supported, so take a look at some of the other reports from customers to make sure your choice is right for your body.
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses have good resistance, but some may exerience some dipping along the sides.
Sadly, some customers don't love these mattresses for their durability. While some customers felt well supported, others talk about problems with comfort over a short duration. If you are considering, make sure to read more reviews and go over the return policies before you buy.
Getting a sense of how customers feel about mattresses can direct shoppers towards good options. Sadly, customers don't always feel comfortable with these mattresses. Some feel cozy and comfortable, but others don't feel that way. There are more details below to study if you are considering buying.
For stomach and back sleepers, a supportive mattress is essential. Side sleepers also need support to align the spine and neck while they sleep. For most sleepers, these mattresses offer a good amount of support. That said, some others didn't like the support so if you are heavier, make sure to take a harder look.
This mattress does well for most in terms of providing edge support. Those that are heavier may find some dipping close to the edges.
In addition to being well supported, having a long lasting mattress is what shoppers are looking for. We all are hopeful our mattress will last a decade or more and stay just as cozy as day one. Unfortunately, not all sleepers have felt that these mattresses were durable enought for them. If you are considering purchasing as your full time mattress, do some research on the reviews and return policy before purchasing.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.View More Reviews
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Extremely dissappointed after I shelled out so much money. After only a few days, there is severe body contouring and a lump in the middle. This is so ridiculous. I called them and they said that it is normal for a 1.5 inch depression, but I can't believe this because it is unsleepable. I feel like I can barely reach my partner through the hump.View More Reviews
7-8 hours of our day is spent asleep. Spend a bit more and enjoy the loveliness of waking without a sore neck or back. So worth every penny. One indulgence you'll get your money's worth. I look forward to my bed every night.
Extremely dissappointed after I shelled out so much money. After only a few days, there is severe body contouring and a lump in the middle. This is so ridiculous. I called them and they said that it is normal for a 1.5 inch depression, but I can't believe this because it is unsleepable. I feel like I can barely reach my partner through the hump.
We own a Kluft and I dislike it intensely, so does he. I found that after some time the bed became dented on each side (where we lay) with a rise in the middle. The probable explanation for not liking it might be due to both of us traveling out of the country where the beds were harder in places like Germany and Sweden. We loved those beds a lot and in the future will be getting an extremely hard frame with the one thinner mattress (I believe IKEA has them now). The IKEA bed is unremarkable in appearance, but so so very comfortable. The Kluft bed consist of foam beneath the top layer of fabric and eventually the fabric wore down, revealing the foam. The foam contorted to the shape of our bodies. Neither one of us like the look or feel anymore - we wake with sore backs and some shoulder discomfort. Granted, he had the bed quite a few years, considering the length of time he has had it, I suppose it lasted a while. At one time it felt as if it may have been hard, but really the bed seems more sturdy in appearance than it actually feels.
So far, really enjoying this mattress. It's like sleeping on a cloud!
There is a big indent where I sleep and a hill between my wife and me. It is not what you would expect after spending that kind of money on a mattress. Very dissappointed.
The first few months on this mattress were absolutely amazing. But now there is a major change happening. The bed is starting to sag where my husband and I sleep. The middle is much higher so we it feels like you are rolling up hill when you try to get to the middle. Not good.
I had a foam bed that offgassed and gave me asthma. This bed didn't do that at all. It is super comfortable and I have been sleeping through the whole night since I've gotten it.
I just got the Kluft and really can't complain. It is super comfortable and I am enjoying my sleep more than my 15 year old mattress.
The bed was amazing the first 4 months, but now it has a visible dent on my husband's side. He is a little bigger (220lbs) so it could be that. I am still sleeping really well, but he is starting to complain.
this is an I ndulgence for me that is well worth the expense.
Loved the comfort of the mattress, but the latex in the plush top is hot. Had to put (in addition to the mattress cover, of course the sheets) a down comforter on top of the mattress to block the heat from my body. Finally a good nights sleep. Going to exchange this mattress for one that doesn’t have the latex that close to the top. That particular latex was suppose to keep cool in hot weather and warm in cool weather so I was told. I recommend this product, but it’s not for me.
This bed is part of a king set used in a new adjustable bed. It is so soft, it's hard to believe it is also supportive. After sleeping (miserably) on firm mattresses for years because I thought that was best for my back, I am now in heaven. Unlike the Sleep Number Bed that we just got rid of -- which only caused sagging in the center when you lowered the number -- this bed is soft everywhere, yet you can also feel it gently supporting your body.
This mattress....AWESOME. I purchased this mattress about 30 days ago and decided to wait before writing a review. This mattress strikes the perfect balance between comfort and support. After topping the mattress with a cotton pad and high quality sheets, this rivals any bed I've slept in at a 5 star hotel. This model is perfect for my needs. I'm as satisfied as the first day I climbed on it.
Been on the hunt for a mattress for at least 5 months. I looked at Casper, Vispring and everything in between and the range is huge! I was close to pulling the trigger on a 12k mattress at a mattress boutique in Chicago until I ran into Luke in the bedding dept at the Home location dwntn. He was patient and understanding on how important an investment this was for me. I visited at least 4 times before purchasing and so glad I did. I saved 7 grand and was able to spend a little more on the bedroom furniture that supported it. Luke told me "you can find comfort in just about any new mattress you try". And after laying on many I came to find he was absolutely right. Side back or stomach sleeper take your time and look at it as a true investment.
We are enjoying our new mattress and would recommend to others, this is the mattress you want to consider. Friends told us they bought one and we decided we needed one as well. Thanks to Bloomingdales in San Francisco, Hamid, for all his help. Delivery was on time and the installation went smoothly. Thanks Bloomingdales for everything and the bonus dollars and points. We most likely will put it to good use wither here or in New York next month.
I've only had my Kluft for a little bit, but it sleeps well and when I wake up I no longer have a pain in my back. I would recommend for side or back sleepers.
The only thing better than my mattress was my Bloomie’s customer service—from the knowledgeable sales person who didn’t pressure me to spend more than I needed to, to the delivery. When there was confusion about whether the contracted delivery people would take my old mattress away, I called my Bloomie’s sale rep who immediately intervened and made sure it was taken!
I had purchased a different mattress from Bloomingdale's that was too firm for me and caused me terrible back pain. I exchanged that mattress for this one and have been very happy so far; no back pain at all! I have only had the mattress for 2 weeks though, so I only hope that it lasts. I would have given it 5 stars, but the tufting is very deep and you can feel it while you're laying on the mattress. I would have preferred that it wasn't as deep.
We are so pleased with this mattress, it’s been a long search for the right mattress that I don’t sleep hot on.
I did some diligent shopping at several stores in search of quality and a perfect fit before deciding on the Kluft mattress and box springs. My selection was aided by a knowledgeable sales rep at Bloomingdale's who understood construction and materials and value. It became clear to me that mattress products at Bloomingdale's were "best of the best," but with alternative design, materials and price points. I was able to narrow my decision easily. This Kluft mattress and box spring met and exceeded my expectations for luxurious comfort and restfulness and resolving some quality of sleep issues.
We tried each of the Klufts on display at the store. We ordered the Preston in the king size as it seemed neither too firm nor too soft and the price was acceptable to us. The mattress is worse than the old one we replaced. It does not feel remotely like the model we tried in store. You literally sink into it. My upper back and neck hurt from the misalignment of sleeping on it. We are going to exchange it for a different model. This is my first experience with this brand and I am very diasappointed. We have had the mattress for two weeks and it was awful from day one.
Purchased this mattress 2 years ago. It is well constructed and looks great. But after two years it became soft and we start having pains in the mornings. Bloomingdales has great service and contacted the manufacturer to diagnose the problem... But the manufacturer did nothing since the indentation was less than 1.5 inches. They suggested to use the mattress that causes us pain for another year and call them for another measurement.... Don't waste your money thinking you are buying something
Very comfortable and wake up feeling refreshed and minimal aches and pains
This mattress is very high quality, luxurious and great to sleep on. It is firm and supportive. Everything you want for a great night sleep.
After a long research, we bought this bed and are very happy so far. It's definitely worth the money because we get up in the morning feeling rested and free of any back pain. Quality mattress is very important for good health and keep you away from doctors.
We bought the mattress a week ago and until now we are very happy. Its firm the way we wanted and we don't have back pain anymore at night or when we wake up. Highly recommended. Its worth the money
I have had three spine surgeries and sleeping has been painful ever since. For years I've suspected my mattress, while new at the time, was still too soft. I have my Kluft for a week and I have no pain during the night!! The most firm mattress in their line but not the most expensive!