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Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide dual sided firmness options, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Zotto is a disruptive mattress in a box company. It crafts an all-foam mattress with extra cooling versus many other mattress brands. Its 4 layer design with extra cooling in the top layer puts it at a pressure-point relieving medium firmness. Customers find comfortable overall, but some had issues with the material value and the durability.
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
With reputation management, finding out customer satisfaction isn't terribly easy for the average shopper. That said, overall, customers report these mattresses are comfortable. There were a few complaints from customers that couldn't get comfy so look at the specifics below to make sure that this mattress will work for you!
Having a supportive mattress will help with back problems and keeping things comfortable over the long term. These mattresses are well regarded for support by most customers, but some may have complaints if they are heavy or have wide shoulders or hips.
Edge support is an important attribute for solid mattresses and for those that are working on their mobility. Most customers report that these mattresses do well on edge support, but some who are heavier may experience some extra contouring when sitting
Bowling Ball & Density Tests
Bowling ball tests are good measures of firmness and support. These mattresses do a great job at providing support for most customers, but there are some reports that mention alignment problems over the long term
It isn't easy to find great products that last a decade with constant use. Brands, for the most part, rather make repeatable revenue than make something that lasts a lifetime. However, there are still great companies out there. These mattress, as an example, get good marks from customers on quality. They should last up to a decade for many sleepers, though some that are heavier may find them break down a little bit faster.
Get an Instant Discount for Helix: Up To $125 Off Mattresses
Most sleepers feel excellent with their mattresses and reviewed them well. Some customers, though, didn't feel as positively. If one of these mattresses is up for your review, make sure to go over the mattress specifics below so you will know if it will align with your body.
A supportive mattress is the secret to having better spine health. If you aren't supported by your bed, you are not likely getting the kind of sleep that you could be getting from a mattress that aligns the spine. These mattresses offered good support at first, but some had issues with comfort over the long term.
These mattresses offer good edge support, which is welcomed for those that like to sit on the side of the bed. Some that are heavier and have larger builds may still experience some sagging along the edges.
Durability stems from good materials, craftsmanship, and quality control. Sleepers may have complaints if companies forget these attributes. These mattresses specifically get mixed reviews from customers on durability. Some have reported finding a good night's sleep, but others have complaints about discomfort over a short time. Ensure that you take a look at the reviews before you buy.
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
The bed is firm yet forms toy your body and it isn't too firm. I would say this bed is between medium firm and it arrived a week before expected very satisfied and would recommend this bed to others.!View More Reviews
10 stars here .
Finally an affordable high-quality memory foam bed! I've slept on a Tempur-Pedic for a month and loved it. And when it came time to buy one for myself, I found it way out of reach on a price point level. $4500 for a King Tempur-Pedic? I get it, they have to charge that much to support their advertising and retail stores, then pass that cost along to us the consumers. So that got my wheels spinning and I started researching their competition and WOW am I glad I did! There are many other companies out there that offer a very similar product, but without all of the big advertising costs. I just love a great deal when I can find one. I researched 4 competitors Leeza, Casper, Tuft and Needle and Zotto. It was all a little overwhelming at first. So I decided to call customer service at these companies. Kudos to Zotto for their customer service. They were awesome, no pressure, they just answered all my questions in detail so I can make an informed decision. After all they all seemed very similar. At the end I chose Zotto for their excellent service. I figured it didn’t matter anyway with the 100-day guarantee, but I've received my mattress for almost a month now and absolutely love it! Memory Foam mattresses are the way to go, especially with the new copper cooling technology that Zotto built into it's mattress. So comfortable, I love my bed now more than ever!
First off it is not 10" thick, 9 was the most I could stretch out of this. It's okay but so far nothing specially stands out, however they are wrong also saying it can be used without a box springs. Of course it can but before long you will notice sinking where your heaviest body parts lays. (usually your hips). Not too sure it's wont happen anyway. I think for $550., I could have done much better. Just saying check all your options before you buy.
"I love my new Zotto mattress, not sure where the name came from but, who cares this mattress rocks! I am a big guy and suffered for years sweating in my sleep. This mattress sleeps way cooler, I sleep for longer durations and don’t wake up looking like it rained in my bedroom. "
Third time is the charm! I tried two other bed in a box companies before finding the Zotto. I almost gave up on the idea but, I figured I’d try one more, man am I glad I did. No more sleepless nights tossing, and turning. Thanks Zotto!
My first online bed purchase, and we are very happy. This is by far the easiest, fastest, and most inexpensive mattress I have ever bought. I do not usually write reviews but we were just blown away by not only the service but the bed itself which is incredible. We love it, and have recommended it to our family members.
I never thought I had an issue with my bed. I just figured after years of tossing and turning a few times a night it was normal. I have been sleeping on this Zotto mattress for just about two weeks now, and I sleep through the night. I do feel a difference in my energy level, and stamina through the day. My only regret is I wish I had tried this out sooner.
Unfortunately this mattress didn't work for us - We slept on one at Thunder Valley and loved it but the one we got felt much different - the edges were kind of rounded and you just kind of fell out of the bed when you rolled over - and it kind of dipped down at the head area too -- and we were very hot sleeping on it -- The return experience was EXCELLENT however, so i would recommend them highly from a customer service aspect and give them 5 stars in that regard -- but the bed just did not work for us -
My daughter loves her new Zotto mattress. She said it's the best mattress that she's ever slept on. It delivered exactly when it was supposed to, and was so easy to setup.
I am very pleased with this product. I first slept on one at a hotel that uses them and certainly recommend it.
Love both of ours! We have a king and a twin - Super comfortable!
Great matress, it was a major step up from a 20 year old Serta so it's hard to give a good comparison. Since being on the zotto i wake up with ZERO back pain. I'm a heavier male at 260lbs and the bed is just great despite reading reviews that foam isnt well suited for my body type. I did notice 1 of my old pillows doesn't work well with the bed but my favorite memory foam pillow is great. I only gave 4 stars because the bed sleeps HOT! So i had to adjust my thermostat to 77 instead of 78 which wasnt a huge deal but very noticeable. I hadn't been on a memory foam bed before and have heard they sleep hot so this bed may actually sleep COOL compared to other memory foam matresses. All in all im very happy!
Zotto mattress is awesome. After reading several reviews and instructions on how to best set up your mattress, it was a breeze. We chose the Zotto after sleeping on one at Thunder Valley Casino and we had the best sleep. What I love best is that there's not a lot of movement in the mattress; so when we're getting in and out of bed; there isn't a lot of disturbance. Great buy, great sleep!
Best decision ever! We looked at over 20 brands. We read all the good and bad of each. Zotto just stuck out to us. We purchased 2 twin XL mattresses and an electric adjustable bed frame. The mattresses were unrolled and slept on within 5-6 hours. No smell or any other problems. Best night sleep I’ve had in years and without medication.
We had been on the hunt for a new mattress for almost a year by the time we ordered our Zotto. Initially, after much online research (seriously, at least 40 hours of reading forums, reviews, comparing specs etc) we tried an online mattress that was talalay latex. We slept on it for about 3 months but it slept pretty warm and my arm went numb when sleeping on my side. We sent it back. Up next was another online mattress, also with latex top and foam base. This one slept cooler but was also way too firm (and I thought I liked a firm mattress). Another 3 months and back it went. Finally, my wife was tired of us going through all these mattresses so I buckled down and wanted to get it right this time. I was looking at 3 well known online brands that were twice the price of Zotto. Some were hybrids with innersprings, others were not. I was ready to pull the trigger when I stumbled upon Zotto. For a number of reasons, I ordered Zotto. Let me tell you - that was two years ago and we absolutely love the mattress even still. It sleeps as cool as our old innerspring, my back doesn't hurt in the morning, and it provides good support while also letting you sink in slightly and contour to your shape. I travel a lot for work and I still look forward to coming home to sleep on my own mattress. Highly recommended, great company (had an issue that Zotto promptly took care of, over and above my expectations)
WONDERFUL !!! We first laid on a Zotto Mattress when we were visiting a newly remodeled casino in California and fell in love with our great night sleep. So, obviously we had to purchase one for our home. We have always had a pillow-top mattress, BUT once we found Zotto Mattress....that's it !! We are hooked and we tell all of our friends and family and even strangers if mattresses are brought up in conversations. I sleep hot, my husband sleeps cold and this mattress accommodated both of us. We are amazed at how solid of a sleep we both get now. EVERYONE SHOULD HAVE ONE OF THESE !!! No more soreness. 100% HAPPY !!! Please keep up the great work and keep this around.
We purchased the king size Zotto mattress a few months ago and haven't looked back. It is hands down the most comfortable mattress I have ever slept on. The staff was super nice and easy to get a hold of and the entire process was almost effortless. I would highly recommend to anyone looking for their next mattress.
Nice medium mattress, fills in the spaces nicely. I sleep very good on back and sides. Couldn't be happier.
The pair of Zotto Twin/XL mattresses we purchased is one of our best ever decisions. They fit perfectly with our new Tempur-pedic bed frames and provide a perfect nights rest. My residual lower back pain has virtually disappeared...Thank You, Zotto! A small shipping error by the distributor took only one phone call to Ryan at Zotto to resolve in just several minutes. Top notch customer service. We highly recommend these mattresses and are confident we purchased the best mattresses at the best price, not to mention that the home delivery was great and the set-up was completed in just minutes.
Zotto was #4 in my looking for a king size mattress that actually did what it claimed to do. I had a sleep # for 18 yrs and it fell apart (all the foam parts). the second was tuft & needle bad support It would bottom out (ouch). Third was loom & leaf for a back sleeper its ok yet after 10min on my side it became and stayed rock hard (pain plus) . Then after much searching and watching the guys who test mattresses on you tube we decided to try Zotto. From the first time laying on it until now I have never felt an indentation sleeping on it. When I lay down within 5 min all pain from my pressure points are gone. I'm a disabled Vietnam combat Veteran. The support and pain relief this mattress gives is amazing . My sleep has gone from 2 or 3hrs to 5 and 6 hours solid. My wife of 45 yrs said this is the one ! "The keeper" We are very pleased and really enjoy the experience every day. Make your day a great day with Zotto.
This mattress is AMAZING! I was having horrible back problems prior to purchasing this mattress. Since my husband and I have had it, we wake up feeling so refreshed and without any back pain. I highly recommend it!
Fast shipping and very comfortable mattress as was promised. Have yet to try it in hot weather,house in Coachella valley. Will update this summer.
I love the mattress. I chose Zotto when I discovered that a nearby hotel casino was using these mattresses and getting rave reviews from it's customers. I'm glad I did. It's very comfortable and I sleep much better than I did on my previous traditional mattress. before
Best Sleep of my LIFE! Was at Thunder Valley Casino in California and had the best nights sleep. Woke up in the morning and started searching for the brand. Found Zotto and purchased it the next day. Had it about two months now and I can never sleep on an old spring mattress ever again. Not too hot, not too firm, not too soft, perfect!
Such an amazing improvement from my prior mattress! I look forward to sleeping each night!
I love this mattress! With the sea of mattress-in-a-box choices out there, the Zotto is a little softer than the others, which is great for side sleepers like myself. I find myself occasionally sleeping on my back, which I wasn't able to do on my previous mattress. The Zotto support is excellent! Also, it sleeps cool for a memory foam mattress. I'm sleeping more, dreaming more, and waking up with less low back pain than with my old box spring mattress. I really should have bought a Zotto years ago. Shipping was delayed a day (supposed to ship same day) and never did find out why. That's the only thing that didn't exceed my expectations.
When we ordered the zotto mattress, we had no idea what we were getting. being in lawenforcement 48 years I require a good nights sleep. me and my wife love it , it could not be any better. I truly recommend it to anyone who wants to sleep like a baby.
This mattress is fantastic! We discovered this mattress when we were staying at a resort. Went online got a $50 discount in order the king size. My husband and I love it it's the best sleep we've gotten in a long time. We plan on buying a king size mattress for a travel trailer this mattress is that great
Zotto is the perfect mattress. Two years ago I purchased a Novaform Memory Foam Twin Mattress from Costco for my 6 year old son. He always complained that this Novaform mattress was hot! I recently purchased a new King Size Zotto Mattress and it’s the best. My son absolutely loves the bed; he can actually sleep without waking up full of sweat. If you’re a hot sleeper this Zotto mattress is for you. I returned the Novaform mattress to Costco and ordered a Zotto twin size for my son. Problem solved!
We are thrilled with the Zotto mattress. Had actually ordered the Zotto mattress for our camper, liked it so well we decided to switch out mattresses and put the Zotto in the house! Now, we want to purchase another Zotto for the camper!!
We have slept well on the Zotto mattress. The only thing that I don't like is that the edge depresses and you roll off if you sleep close to the edge. We might need to get a larger bed to thoroughly enjoy the mattress:) - planning to anyway. Our guests will enjoy the mattress we purchased after choosing a new bedroom set.
Awesome mattress. I was worried it was going to be too firm, but it's just right! Not too soft, not too hard and stays cool.
I'd purchased a Tempurpedic for a small fortune. I slept on one of these at a hotel and bought it. I've not regretted switching, but do regret having invested in the Tempurpedic.
Enjoy the firmness, I am able to wake up feeling like I had a sound restful sleep.
Great bed!! Easy set up. The smell lingers for a bit but going away!
Cons: Could be a little firmer. Doesn't have handles on the side to help with positioning the mattress. Pros: Delivered within a week. Box had hand holds, which were very helpful. One person can unbox and remove wrapping. Mattress returned to full size and thickness very quickly. Didn't notice any smell when unwrapped. Doesn't make you feel hot. I emailed a few questions, prior to purchase, which were answered within 48 hours. Nice quality. Made in USA.
We tossed & turned for weeks on the purchase decision. When the mattress arrived, the toss & turn stopped! Set up took 4 minutes. Trick is to take the mattress and out it in your bed frame before unrolling it. We were told to give it 2 weeks before forming an opinion; it was apparent after the first night that we made the right choice with Zotto. My husband's chronic back and shoulder pain subsided after a week sleeping on the Zotto. I'm well rested when waking up even with just 4-5 hours a night. We now have an appreciation for a good night of sleep because we noticed a difference in our productivity and increase in energy during the day. Great choice!!
very comfortable, easy to set up. I would definitely recommend.
I really love this mattress! It is firm but not hard and it sleeps way cooler than the TempurPedic I just got rid of! And it cost 1/2 the price! I wake up with less back and shoulder pain and that makes me happy! Glad I found you Zotto!