Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide dual sided firmness options, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Winkbeds is a factory-direct luxury hybrid mattress brand competing with the luxury showroom market. They are a very innovative company, having added multiple layers of pocket coils to their 'mattress in a box' before others in the factory direct industry. Also, they launched the coolControl™ mattress base, a first of its kind technology. The coolControl™ system gives sleepers full control over their temperature, blowing cool or warm air through the mattress. Customers agree that this brand is a trend-setter and a very competitive option!
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
Most customers feel great in their mattresses and rated them well. Some, however, didn't feel share the same delight. If you are considering buying one of these mattresses, make sure to read our analysis below.
Having a supportive mattress is key to having a good night sleep. These mattresses offer an above average level of support in their sleeping surface. This is important if you have been struggling with lack of support. Most customers describe these mattresses as providing good support in the short term.
Edge support is the amount of resistance there is for sleepers along the sides versus the amount of support in the middle. These mattresses are well rated on their edge support, but some may experience sinking or contouring along the edge of the mattress.
Bowling Ball & Density Tests
The bowling ball test is great for those that want to understand if a mattress is going to be firm or soft. It is also a solid test for understanding evenness of support throughout the mattress surface. Overall, these mattresses will provide an even surface to sleep on.
Everyone who is looking for a mattress is looking for one that will last. However, with durability not always being the highest priority for companies, finding a durable mattress can be a difficult things to find. Luckily, these mattresses have high ratings for durability. They should last over 7 years for the average sleeper. If you are heavier than average, you may find that your mattress lasts slightly less long.
Get an Instant Discount for Helix: Up To $125 Off Mattresses
Sleepers report feeling very comfortable and satisfied with these mattresses, which means when we did a statistical look at the current data from customers across the net, we found these mattresses were ranked highly. This is a good place to start to find out if one of these mattresses is a good pick for you -- read on for more specifics.
Everyone needs a mattress that properly supports them. Even if you like mattresses in non-firm varieties, a bed that gives you a healthy spine is what we're all looking for. Most customers say that these mattresses do well with support.
Most mattress experts agree that edge support is an important attribute in a mattress search. Customers report that these mattresses do well with edge support, which means customers who sit on the side of the mattress feel good support.
Bowling Ball & Density Tests
The bowling ball test is popular in measuring mattress firmness and it is an excellent way of measuring support across the surface. These mattresses offer good even support, which will help with aligning the spine.
In terms of longevity, these mattresses are very competitive versus the competition. For buyers looking for mattress, finding one that has good durability can mean years of additional sleep. while one that degrades fast can mean unhappiness and money lost. These mattresses should stay comfortable for 7 - 12 years for most sleepers, which is good on average. Folks may experience slight decreases in durability who are of heavier builds or spend more than average in bed.
Get an Instant Discount for Winkbeds: Get $200 Off With Email
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
Our son and daughter-in-law recommended Wink. We find the mattress to offer us great firm support for aging backs. Delivery was a breeze. Don’t think you will be moving this mattress around, as it is very heavy.View More Reviews
My old mattress had given up on me. I woke up with a backache every day. After much research, I decided to try the Wink Bed. Really glad that I did... After one night, my back was feeling better and now, after a few weeks, it is gone and I am back to normal. This is one of the better decisions that I have made recently. Thanks!
I’d die happy because I slept on my extra firm wink bed :)
The mattress is super comfortable. However, want to note a few issues. The delivery people almost could not get the king mattress up my stairs because of the thickness. I have a 90-degree angle on my stairs and that was the problem. Also, it rubbed the ceiling. No damage, just a few scuffs on the wall. Second problem is the weight of the mattress. Very heavy. I'm 70yo and am having issues changing the sheets on the bed. I don't use a boxsprings, Instead I have a 4-sided bed frame that contains the bed. Can't use the mattress lifter item sold on Amazon and elsewhere. It only works with a boxsprings. There are no handles on the side of the mattress, so cannot lift it. Handles would have been nice maybe. Rotating the mattress is impossible unless I get friends in my house to help. I'm open to any tips on making the bed or rotating the mattress. Love the comfort of the mattress...just wish I didn't have the problems. BTW, can't use a boxsprings if I bought one. Too rigid and big to go up my stairs.
Bed is very comfortable and service was excellent. Definitely will buy again when I need another mattress.
I'm really pleased with the bed so far, it has just enough firmness, quishiness and bounce! Construction seems very sounds and the delivery process was seamless. As skeptical as I was about ordering a mattress online, I'm glad I did. I would totally recommend this bed to others.
This was our very first online purchase of a mattress. We spent considerable time researching exactly what we needed/wanted and decided on a Wink Bed. What a great decision. I had considerable back pain from our older mattress but after a few sleeps I had no pain. Our first few sleeps took some getting used to ... we purchased the Luxury Firm and it is a firm but just the right firmness. I would definitely recommend WinkBed. Should you prefer something not as firm there is a softer option!
This mattress is everything they say it is. It supports and it's extremely comfortable. We especially like the edge support. We replaced a tempurpedic mattress that we paid almost three times as much for and this mattress is much more comfortable.
I had been sleeping on a waterbed for past 40 years. My back wasn’t enjoying it anymore so I started researching mattress options and reviews. I found Wink Beds and thought it offered me a high quality product at a value price. My wife was still comfortable on the waterbed, so we decided on the Soft Plush as a compromise. Delivery went very well and involved 3rd floor condo. Mattress was much firmer than expected. My back was comfortable with more support, but it didn’t have the plush feel I had hoped for with Soft. We slept on for a month and was still too firm for my wife. I contacted Wink Beds regarding my concern and options. They suggested a mattress topper and offered to ship one out free of charge. We have been sleeping with topper now for a week and it has come closer to the softer, but supportive feel I was looking for. I’m happy, comfortable and getting a good night sleep with no aches or pains anymore. I would definitely recommend a Win Bed, but only if you are looking for a medium to firm mattress.
Very good bed. High quality. We checked out many,many beds and determined this was best for us. Figured we saved close to $1000.00 compared to brick and mortar store. In addition if you don't like bed you can return it to Wink within 100 days. With store bought you can only exchange in store which begs the question if you couldn't find what worked the first time what do you expect to find the second time there.
I am highly statisfied with the service and quality of my mattress and box spring.
Thanks to numerous reviews and the ability return the mattress, I chose to buy a Winkbed. I am so happy I did. The process was easy. The bed is so comfortable and I am sleeping better. Kudos to the Winkbed folks!
Returned our Saatva after 2 months due to the feeling like you were going to roll off. This new Winkbed is very comfortable and has great edge support. Ordering and delivery was flawless.
The order, delivery and personal service/attention are 5 stars. It's hard to determine a mattress by description only. It is good but I wonder if the firmest option would have been a better choice for back support.
love this bed!
We have been looking & comparing mattresses for a year & decided on the WinkBed...glad we did. The reviews were great, the price was right & we liked the try it if you don't like we will come & get it at no cost to you return policy. The first mattress we rec'd had a highly noticeable manufacturer's defect & they immediately replaced it for a perfect WinkBed mattress. The mattress is comfortable for a side sleeper (like me) or a back sleeper (my spouse). My hips used to go numb on our old mattress & I was constantly waking up changing sleeping positions - not so on our WinkBed mattress. I can sleep on the same side all night long with no problems. We love it.
We have so been enjoying our new mattress. It’s the best of both worlds- coils below and memory foam above.
We purchased the firmer option knowing we like firm beds. We like it a lot. It is firm but still soft, and no sinking, which is what I really don't like. Delivery was easy (for us)--the delivery men got it up to our third floor bedroom up twisting stairs! Awesome job on that. Would recommend to others.
I really like the mattress. My only reason for not giving 5 stars is because within 3 weeks the mattress started to yellow. Super comfortable, matress, great price Just one issue.
What a difference your mattress has made. I now sleep so much better and through the night too. Thanks WinkBeds.
The moment I lay down in my Winkbed I am instantly relaxed. I can count on falling asleep quickly and waking up in the morning without any aches or pains (something that I couldn't say with my last mattress.) I love the mattress depth and the overall feel (soft enough its comfortable but firm enough to be supported.) I am a side sleeper and I haven't had any shoulder pains from excessive pressure either. This is also a good bed for couples... no more rolling to the center of the mattress!
My wife and I have been very pleased with the mattress. Keep up the great work.
Love my new WinkBed! Just the right amount of support. I have had it now for a couples of months and my night time back aches from my old bed are a thing of the past.
Understand correlation does not indicate causation BUT for the several months before receiving my Wink mattress I was dealing with some nasty lower back pain. Been sleeping on my new Wink for about a month and the pain has diminished to the point where most days there is none. A plus is that the mattress is super comfortable.
Took a leap of faith to order this bed online without testing it. After 1 month find the winkbed very comfy. Great edge firmness. I sleep on my side and my wife sleeps on her back. Both of us get a very comfortable sleep.
our comments are directed to the box spring we purchased along with the mattress. First the was/is a small hole in the fabric of one of the box springs on the side about the size of a quarter. Also the box spring is slightly larger than the mattress. The mattress does not fit squarely on the box springs. John Howell
very comfortable. I have a bad back and your bed allows me to get a good night's sleep. Thanks!
I am so pleased with my WinkBed experience and the quality of my mattress! I wanted coils and firmness and quality fabric and a consistent sleep experience - no rolling into a crevasse in the middle of the mattress and you provided all three! It was wonderful to get exactly what was advertised and tonso at a very reasonable price point.
I think its good. I seem to be sleeping fine. Probably need longer to determine for sure. Delivery was great.
Super comfortable mattress! I'm a side sleeper and this mattress is the best I've ever slept on. Love it!
Wonderful bed that gives both of us a great night's sleep.
Really enjoying our new WinkBed mattress. Very comfortable to sleep on...about my only complaint is how heavy it is when I'm trying to make the bed and lift the mattress to get the sheets/blankets tucked in under it. But, otherwise, very happy!
The firmer bed is fantastic ... just the right amount of soft on top of great firm support. We love it!
We purchased the luxury firm mattress, and we couldn't be happier. I have had back problems since I was a teen, and I wake up pain free each morning.
Best mattress we have had.
Love my wink bed. A tad bid higher than I expected. But thats okay...
Great Customer Service. Love our luxury firm Wink Bed queen mattress.
We went for the firm mattress and LOVE it. The guide was really helpful- go with firm if you like to feel “on top” of your bed not “in” your bed. The quality is really good, clean white and sturdy. Highly recommend the delivery with set-up as this mattress is WAY heavier than most inner-spring mattresses! Enjoy and Thank You Wink!
We had tried a foam only mattress from another online company and it wasn't a good fit for us. We looked into hybrid foam and coil options and landed on Wink. We have been really happy with our purchase and have adjusted quickly to comfortably sleeping on our Wink bed. We never achieved this sleeping comfort level with our previous foam mattress purchase even after 80 days and had to return. Glad to have found Wink!
Great bed Firm support yet comfortable.