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Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide dual sided firmness options, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Tuft and Needle made a big splash in the mattress industry when it offered one of the lowest cost all-foam mattresses in a box directly to customers. As one of the earliest players in the mattress-in-a-box space, they've done a good job branding themselves as a low priced alternative. However, recently they have launched their new Mint® mattress that is higher end and promises to be more comfortable. Does it stack up?
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
Tuft And Needle: 8.6/10
Tuft And Needle: 8.6/10
Tuft And Needle: 8.7/10
No Back Pain:
Tuft And Needle: 8.4/10
Tuft And Needle: $325-$1050
Tuft And Needle:
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Reading online reviews is a wonderful way to find out if a specific product will work for you. Reviewers overall have positive things to say about these mattresses, but there were a few that didn't vote as highly. Look at the details below to see if one of these will work for you.
Some people think mattresses that are supportive are also always firm, but when we talk about support, we talk about deep support of the spine, hips, and shoulders. Most customers have described this mattress at performing well on support, but there is the occasional complaint about the feel.
Most find these mattresses to have good quality edge support, which what customers want who sit on the edge of the mattress or roll away from the middle of the mattress.
Bowling Ball & Density Tests
The bowling ball test is useful for discovering if a mattress is evenly supportive. These mattresses are above average in providing support, but some folks rarely may experience some discomfort.
Mattress shoppers are on the hunt for highly durable mattresses. However, with durability not always being the highest priority for companies, this can be more and more difficult to find. That said, these mattresses are rated highly for durability. They should last over 7 years for the average sleeper. Those that are bigger or use their mattress more than 8 hours every night may find that their mattress is slightly less durable.
Get an Instant Discount for Helix: Up To $125 Off Mattresses
Finding out how customers really feel is sometimes a difficult task -- especially with some companies focusing heavily on protecting their reputation. These mattresses, unfortunately, aren't scored as well by customers. There are still folks that love their mattresses, but there are many others with complaints. Research more below to learn about the specifics of the mattresses.
In terms of having lasting supportiveness, these mattresses have mixed signals from customers. Some customers feel like these mattresses provide a cozy comfort, but others didn't feel comfortable while they slept. If you are above average in weight, you should do added research to make sure you find a match for you.
Edge support is an important item for anyone that likes to lounge on the side of their mattress or has mobility concerns. Some may not find these mattresses to be evenly supportive along the sides and may dip more than usual.
Finding a mattress that is durable is critical to mattress shoppers. However, with mattress brands aiming for higher profits, it is not always an easy attribute to find. That said, based on data from customers and materials used, these mattresses, specifically, should provide a nice amount of durability for most -- lasting over 5 year for most. But, some folks who are heavier may find their mattress loses some durability.
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
I own and have used this mattress 1yr now. After numerous toppers I gave up and it is now in the guest room. I think it is made of a good foam but not for people that are not shaped like a log (hips and shoulders of equal width). My husband hated it and he likes firm mattresses. I have wide hips and an Apple shape. Felt like the mattress was fighting my bottom weight giving me the feeling of sleeping downhill (head down). The pressure on shoulders and hip became to much. After 4 different toppers that with or without covers would not stay in place I gave up.
I believe that this one size fits most mattress definitely does not work for heavier and disproportionately shaped persons. Maybe a mattress model with the same base but 2 additional inches of cushioning would work.
WOW. WOW. WOW! Love this mattress. We've had it for just about two months.
I read about it on Consumer Reports - it was their highest rated foam mattress, so I decided to take the plunge and buy it without "testing" it at a local mattress store.
I'm glad I did. We had our previous traditional mattress for twelve years - it was a great mattress (and twelve years ago, still cost $500 more than I paid for this Tuft & Needle mattress). It was a great mattress, so it would have been easy to be disappointed with our new mattress.
But, thankfully, that has not been the case. I weigh about 250, and my wife weighs half that much; nevertheless, we're both happy with this new mattress. Highly recommend it.
We've had this mattress for over a year now and it hasn't broken in like our last mattress. No need to flip or rotate. We originally bought this for our soon coming tiny house but it works just as good in our foundation home too. Like the day we bought it. I will buy one of these again and highly recommend these to all of my friends and family.
I love this foam mattress, and will not try other products any more!!!
Since I'm from Japan, and used to love to sleep on a Japanese traditional futon mattress, my husband and I decided to purchase this mattress. We previously bought a shiki-futon mattress from other company, and found it got thinner after using 1 month or so. So, we were worried if this foam mattress is the same as the previous useless mattress.
So far we have been using this mattress about for one month, but it has not got thinner at all. It's very comfortable that we sleep very well every night! My husband who used to snore loudly every day stopped making noise since we started sleeping on the mattress. I highly recommend this item to everyone!!!
I've officially given this mattress 6 months to win me over, and I have to say that I feel duped by all of the glowing reviews I've read.
I first entertained the idea of ordering this mattress because after buying the highest rated mattress from a leading consumer-driven magazine, and hating it because it was too firm, I was left with mere days to find a replacement, or face sleeping on the sofa indefinitely. So, because I'm pretty Amazon loyal, and after reading many reviews, and seeing that I could have the mattress delivered within 48 hours, I pulled the trigger and bought it. The first few night were unbearable -- firm, strong chemical odor, and overall much worse than the previous mattress I had just sent back. So, I invested a few hundred more dollars on a mattress topper, which had made absolutely no difference. After a few months, it started to sink in the places where we sleep, leaving sad people-shaped spots, so we flipped it over. I resent that I had to flip over a mattress that I've only owned a few months. (I should also note that flipping the mattress over has not made it any more comfortable.)
Overall, I'm underwhelmed by the quality of this mattress.
So my wife and I have been searching for a new bed and after two months of reading every review out there and going into the traditional stores we found an article about Tuft & Needle. I think it was NBC or ABC, I am honestly not quite sure but after reading that and then going to their website and then reading I think every review on Amazon we took the plunge and bought the California King size. And after a week of sleeping on the beds I couldn't be any happier than I am. The first day I slept in it I passed out so hard my wife had trouble waking me up and pretty much every day since then. It is honestly not too soft and not too firm.. I does lean more towards the firm side but that is ok and makes it perfect. On top of that when I get in and out of bed it doesn't seem to bother my wife as much as before when we had a traditional mattress. I highly recommend this bed and both my wife and I are extremely happy customers.
Absolutely the best mattress I have ever used. It doesn't make me hot, doesn't make me cold...I'm just comfortable all the time. Customer service stands by their guarantee.
I was recommended by a friend and Reddit to check out Tuft & Needle mattress when i was looking to upgrade. The webchat with the agent at Tuft and needle answered all the questions i had in regards to my concerns about the weight limit and the cooling factor.
I am a heavy set tall guy that loves sleeping in the cold, and this mattress did not disappoint. I rarely feel warm when I am using it, and that to me was important for me to get a good night sleep.
I bought the Saferest protector based of the recommendation of the Tuft & Needle rep, but sadly could not use it after about two weeks. it got too hot for me. and since I cant return it, its money down the drain.
Overall it was a very solid purchase. just watch out for which protector you buy as it can change the mattress itself.
I weight 220 lb and have been through 3 mattress in past 5 years nothing seemed to hold up or give correct support. Prior to getting this mattress I would wake up every night do to some back pain, and would end up sleeping on floor because it was more comfortable. As a practicing chiropractor I know the benefits of a good supportive night sleep has. This mattress in absolute the best mattress I've ever slept on.
I have to give this a mixed review which I will explain here. First off, the packaging was great, very compact and fun to watch it expand once fully unwrapped. It is mostly as described, very firm and feels like it will give you just enough play to be soft. However, my sleeping experience with it was not ideal, it stayed a bit too firm for my liking. I decided to return it which Amazon was amazing about so that is why I gave it 4 stars instead of 3. Please keep in mind this is a very firm sleeping mattress, I have multiple gel pads and mattress toppers at this point to try and make it sleep-able.
Plainly put, this is the most comfortable mattress I've ever slept on. I've only ever owned spring mattresses, but this time around I decided I didn't want springs poking my back. I was also on a budget, so when someone sent me a link for a similar mattress, I dug deeper and came across Tuft & Needle. I was immediately sold on the ethos of the company -- the good quality affordable mattress, the cutting out of the unnecessary middle man (who really wants to deal with salespeople anyway?), the fact that T&N donates any mattresses that get returned, etc. Upon receiving my mattress, I was then sold on the full package. I love my T&N. It is the perfect mixture of firm (the bottom layer) and soft (the top layer). I found my mattress comfortable from night one, but after breaking it in for four or five nights, it was even better. I can't imagine wanting it any softer and I'm not even big on firm mattresses. It supports and envelopes at the same time, conforming to your body for the ultimate support. For anyone who receives their T&N and feels it is too firm -- give it a few days. You might love it after it breaks in. If not, know that it will go to someone in need. How awesome is that?!
My wife and I were looking for a new mattress and decided to look at online reviews. This was highly rated and we loved the return through charity aspect. We ended up ordering through Amazon to get it a few days quicker and have it arrive on a weekend. I built our slat bed frame from scratch. The mattress had 5-6 hrs to inflate before we slept on it. The first night I thought it might be just me sheer exhaustion from working on the bed. The second night I thought it might just be true. The third night I was sold. This is the best mattress that I have ever slept on in my 34 years on earth. I wake up rested and ready to blast through the day. I wake up without joint pain (ie shoulder, hip, lower back). If you are on the fence about this mattress, I challenge you to give it a try for a week.
I LOVE it!! After researching mattresses for a year or so I finally decided on Tuft and Needle's full size 10". Slept on this last night and had,the best sleep I've had in years. Not as hard as I thought it would be due to the reviews. I'd give it a 7/10; just enough softness with the support your body needs. Because I was nervous it might be too hard I bought a mattress topper/pad from Eluxury which added another layer of heaven. Thank you Tuft and Needle! Wonderful product I'm happy to put my stamp of approval on! Cheers!!
decent bed, but i wouldn't run around shouting about it or anything. i think i mostly like it cause it doesnt take up so much room, and I can move it around fairly easy. i originally bought it thinking it might help with my back/neck, but it didn't really help like i expected. still a decent bed though.
After extensive reading online we decided to go with Tuft & Needle because it seemed to be the firmest of the online mattresses. I think they must have changed the density of the mattress because it is NOT at all firm. We are very disappointed.
Most importantly though: returning through Amazon is a horrible, horrible experience. We read about Tuft & Needle's amazing return policy where you can get a full refund and donate it, which sounded great. When we went to return through Amazon we realized that they only do UPS pickups. UPS will not give us a window (except 9am to 7pm) as to when they will pick it up. My husband and I both work and I am very confused as to how this is going to work considering we cannot stay at home all day waiting for UPS to come. It is not at all clear how I should have the mattress ready for pickup. I just spoke to Amazon and they said I should have it by the front door. Considering it is on our 4th floor now (possible to carry up with two people when in box, impossible to carry down as one person without box) I don't know what the UPS man is going to do. They said if we miss three days of pickups then we will have to drop off at UPS location.
Buy through Tuft & Needle and not Amazon because of the Return policy.
On the fence on this one.
I've had this for about 2 weeks now and I gotta say, Hip pain disappeared within a few days. However, neck, shoulder and upper back pain developed.
Comfort and usability of the mattress greatly depends what you are going to be using it for. If you are ONLY sleeping, it should be ok.
If you plan on doing ANYTHING else, eg. Eating, sitting, watching tv, reading a book, meditating, I would not recommend it. You end up sinking in and lower back pain begins quite quickly to compensate. If you are sitting on the edge (including back near headboard) you will sink below the headboard. As far as sex ... probably better to get a spring mattress, this one has waaay too much give. Remember that you'll have two people (or more) with hands, knees etc in single points sinking in to the marshmallow like mattress. If sitting crosslegged in the middle is a core workout, sex is out of the question.
Sleeping, yeah, it's fine. Anything else, look for a spring mattress.
I'm 5'9" 210-220
I wanted to love this mattress. I read all of the reviews, liked the concept of the company, and tried to give this a full try but this is truly the worst product I have purchased. I have not had a good night of sleep on this thing. I planned to return prior to the 100 day trial but then when I went to return I saw that since I had purchased on Amazon I only had 30 days to return which I had exceeded. My back and hips have been horribly tight since I purchased this and my wife has had much the same issues. At this point we will probably just eat the $600 and get something that does not hurt us
We've had this mattress for a little over 3 months now and I feel like I can finally share my final thoughts on it. I LOVE IT. I did weeks of research before making the decision to purchase this one. The other mattress we considered was the Casper, but after testing one out that was in our local West Elm store, we decided that it sunk way too much and probably wouldn't be supportive enough. I wanted a soft mattress and my husband wanted something firm. We found ourselves in a "3 Little Bears" story and were worried we weren't going to find something that was just right for the both of us. But after seeing that T&N gave a 100 day return policy, we took the plunge and bought a king size. It delivered in TWO DAYS! Amazing! I was concerned when we first purchased it because it was very firm, especially in comparison to our 13ish year old tempurpedic mattress (gross!) But it just showed me that having that old mattress was causing so many back problems for my husband and myself. Our tuft & needle mattress took a couple of weeks to "break in" or maybe we just adjusted to the new feeling of it. I purchased a zip mattress cover to prolong the life of it and protect our investment, and then I also purchased a 100% cotton mattress pad, it's not very thick so it doesn't compromise the true feel of the mattress, but just gives a little extra comfort.I wake up hot some nights, but probably because I wear sweatpants, sheets, blanket, and have a heavy goose feather down comforter. I call it my marshmallow bed, because it really is that comfortable. I was not paid to give this review, I just felt like contributing my opinion to those who are finding themselves in the same position as I was in. Solid ethical company, affordable product, comfortable, and chemical free.
I wanted to love this mattress so bad! I was excited to be supporting a seemingly great company. Unfortunately, after a few weeks of sleeping on this, I hate it. My back has been killing me and I frequently wake up with neck and arm pain throughout the night. My day to day tasks have become nearly unbearable to complete with all this back pain I have been having. I am a stay at home mom of 4, so you can imagine how important a good night of sleep is for me. I'll be returning as soon as I can figure out how.
After many years of service (probably too many), my wife and I decided to replace our big name brand memory foam mattress as it had developed permanent soft spots where we lay.
I spent a lot of time looking at different options online, and found the Tuft & Needle videos informative and entertaining. They offer a generous 100 day in home trial (unless you buy from Amazon - more on that in a moment) with the mattress likely to go to charity per their website if you do not like it. When I saw they are on Amazon with Prime shipping, I was sold.
So here is the short and long of it:
1) If you do buy this mattress, do not but it from Amazon. The 100 night trial does not apply, and mattress is subject to Amazon's 30 return policy. You don't like it? Of course you can return it, just pay return shipping and......
Have you ever considered trying to pack and send back a queen size mattress? Sure, it comes compressed and vacuum sealed in a box, but anyone have a queen size bed press and vacuum sealed at home? Yeah, me either.
Oh, and from their website in case you are interested (direct copy/paste): "PLEASE NOTE THAT BOTH THE 100 NIGHT TRIAL POLICY AND LIMITED WARRANTY APPLY ONLY TO ORIGINAL PURCHASERS OF GENUINE TUFT & NEEDLE MATTRESSES WHO PURCHASED THEIR PRODUCT(S) DIRECTLY FROM AN AUTHORIZED TUFT & NEEDLE DISTRIBUTION CHANNEL AND, IN THE CASE OF THE 100-NIGHT TRIAL, ONLY TO THOSE PURCHASERS WHO PURCHASED DIRECTLY FROM TUFT & NEEDLE."
2) If you are a side sleeper, and don't enjoy shoulder pain, run. Run now.
This bed is firm. To firm. Well, in most places. It is oddly extra firm on the sides and softer in the middle. I would blame a box spring, if I used one, but this is sitting on a solid foundation.
When my wife and I are both in bed, we both hurt. The only time I get a comfortable nights rest is when she is working overnight and I sleep in the middle where it is softer. No too squishy soft. Just comfortable. Like I thought the whole mattress would be.
3) Made in the USA by a company owned by real people. I like this, but not at the loss of sleeping well and having a happy, well rested wife.
I am sure this mattress is right for a lot of people to have the ratings it does, but if you buy, buy direct without the benefits of Amazon Prime. The cost of not doing so are much greater.
Bought this mattress almost a year ago. Straight out it looked and felt just perfect. Don't even feel like putting a bed sheet on this thing. A little later we started noticing that when both me and my wife were sleeping on it it felt much less firm and we woke up with back and neck pains sometimes. When only one of us was sleeping it felt perfect. I think it's not able to completely take the weight of two people (we weight about 165 and 110 lbs respectively)
We had mostly gotten used to the feeling over the months but Recently we returned from a trip to India where we had a very firm mattress for a month and immediately felt the lack of support with mattress again and started having an uncomfortable sleep and started waking up with slight back pains.
It pains me to say this because it's such a beautiful mattress and when I'm the only one on it, it feels just heavenly.
We absolutely adore these mattresses! We got one for our 3-year-old as his first "big boy" bed and we all laid down on it and tried it out and loved it, so we bought a second for my 8-year-old! Easy to set up, easy to unpack, inflates quickly. It is a wonderful mix of the give of memory foam but the firmness of a solid mattress to get a mixed-feel mattress that doesn't appear to be severe in either area. Very happy with the price vs. what you get and will happily purchase again -- and will likely be replacing our king master bed with a Tuft soon!
I was a hesitant about ordering a mattress online without trying it first. I decided to go for it since the mattress is so highly rated. I must admit, that I was a little surprised at how much I liked it right away. I had no issues falling asleep. I tend to toss and turn a lot in my sleep, and the mattress is made so that your partner doesn't feel the movement. Needless to say, my wife is now sleeping like a baby. The mattress also keeps cool, so it's great to not feel so hot at times when staying in the same spot for too long. My wife wants to put a mattress top on it, but I'm a little against it. I think it'll take away from it, but we'll see. Overall, solid buy, and you can't go wrong with the price.
So this company said to give the bed a week. I gave it a little bit more than that, as I want to give a true review. The first week was great! I loved it, I had the best sleep. My back pain went away, and I stayed nice and cool. But now, I can already see where I usually sleep, and my husband sleeps. Its not a dramatic cave in, but if its doing it this early, I don't see this mattress lasting us 10 years, like this company said it would. I really wanted this to work, one because I believe in supporting small businesses, and two because we have been searching for years for a mattress to actually last us longer than a year. I don't see this lasting even close to a year. Oh and I also started to notice that the mattress is starting to make a plastic sound. Not all the time, like when I just move a leg, but like when I kneel on the bed or if I put my elbow into the bed. I wish it could stay how it was the first week we had it because I really did have the best sleep ever. I have read some reviews that said the bed was too stiff when they bought the bed, that is not the case for me. It was the best bed I have found, well until now. We might have to return this and pay for a more expensive bed. Like a tempur pedic.
UPDATE: Wow, I am so impressed with this company! They are quick at helping you, and do EVERYTHING they say they will. No extra hoops to jump through, and no small writing you didn't see. They are sending us a new mattress, AND they are taking care of the old one!! That is a huge plus for me. That would cost us time and money to get rid of it. We will be getting our new one soon. I will for sure keep updating, as I hope my next update will be 5 stars! I can't say enough about this company, customer service is fast, and they are very nice and helpful. Just all around an awesome company. I'm very glad we decided to push the buy button. Thank you very much Tuft & Needle
Tuft and Needle is a great company.
My wife and I purchased the mattress on Amazon and it was delivered, as promised, in a relatively tiny box. We unfurled it on our existing box spring and gave it a whirl.
It took about one week to find the mattress comfortable. The first few nights were pretty bad. I woke up feeling very stiff and sore. After my body adjusted, I fell in love with it. Unfortunately, my wife didn't feel the same way. After giving it a go for about 75 days, we decided to cash in on the return policy.
After reading the fine print on their website, it appeared that because I purchased on Amazon, they weren't going to honor the 100-day warranty. I prepared a very intense speech to deliver to the customer service rep, but it wasn't necessary.
Their customer service couldn't have been better. They walked me through the entire process of donating my mattress. Upon proof of donation, they confirmed that my payment would be processed. About 7 days later, a check came in the mail for the full purchase price, including sales tax. In order to avoid any issue with service, head on over and purchase the mattress directly from their website.
I still honestly still can't believe it. You can buy one of these mattresses with absolute confidence that if you don't like it, you can get your money back. I regret that it didn't work out for my family. We ended up buying a mattress at a local store for 4x the price...
This mattress is excellent quality and a good value.
It feels medium-firm to firm when used on slats (IKEA $30 birch slats) - firm enough to support one's spine, but not overly firm for back and stomach sleepers or for some side-sleepers (for side-sleepers used to a memory foam mattress or who have wide shoulders, we found that it's a bit too firm under the shoulders, but comfortable otherwise - definitely more than a coil spring mattress).
For most of us who've slept on it, it's comfortable, but for the side-sleepers, it's just too firm for the shoulders (waking up from pain, turning into chronic pain w/ trigger points after a week); however, we knew from the reviews when we bought it that it was going to be on the firmer side, which works fine for most, but not all, of us. Overall, we like this mattress and consider it to be a good value.
The company has great customer service and we like that they make their mattresses in the USA. It would be really nice if they offered the option of a mattress with a softer zone at the ends (where the shoulders are), for those who cannot tolerate firmer mattresses, since this mattress is excellent quality. We'd give it 4.5 stars if we could, and are only not giving it 5 stars because it is too firm for side-sleepers, despite what the website states about it being suitable for all sleeping styles.
This 10in King mattress is lovely and well-priced. When we unpacked it we didn't really notice a harsh chemical smell. After two nights of letting it inflate and air out, we had the best night's sleep. I like beds firm while my husband likes them on the softer side. Oddly enough, I find it to be quite firm and he thinks it's nice and soft! They seem to have figured out the right sweet spot. Very happy with our purchase and have recommended widely.
Do you like sleeping like a baby and not waking up the next morning feeling like you just spent 8 hours in the ring with Mike Tyson? If the answer is yes then this mattress is for you.
I'm 6'4" (190lbs) and my wife is 5'7" (115lbs), we were looking for a bed to fit our needs and weight absorption/distribution was a concern. Our previous mattress was too hard, we purchased a 3" memory foam to soften the load, both had us feeling like we were getting beat up each night. My wife use to talk about her neck and my hips and lower back hurt so bad - we honestly thought it wasn't related to our mattress.
It wasn't until the 2-3 day of using the TN until we talked about it, we both realized we had not said one thing about our hips or neck. Since then we've been waking up feeling like we've gotten an extra hour or two of sleep and without any pain.
If you've got hip or lower back pain, this mattress might be just what you need. If you're on the fence, don't be, get it done. You'll thank yourself later.
I did a ton of research on mattresses before splurging.
Here is the deal. If you want the best mattress in the world, you will go buy a Sealy Posturepedic mattress. You will also spend upwards of $2,000. I wanted a high quality mattress, but I did not want to spend $2,000. Consumer Reports led me to Tuft and Needle.
Consumer Reports ranks three different brands as "best buys" when it comes to mattresses. The Sealy brand is one, and the brand that Costco sells is another. The third is Tuft and Needle. Perhaps the mattresses that Sealy and Costco sell are better, but I think that the Tuft and Needle mattress is the best value.
Yes, it is a firm mattress, but it isn't like sleeping on a hardwood floor. In fact, I found little in the way of pressure points while lying down on this mattress. I tend to be a stomach sleeper. I know, that's horrible for my back, but I've had sinus issues my whole life, and sleeping on my back or side causes horrible pressure to build up overnight. I usually fall asleep on my side and then find myself on my stomach when I wake up in the morning. The first night was a little weird, but the insert that came with the mattress advised to give it at least a few days for the mattress to completely air out. After a couple of nights, I had adjusted, and I can say with certainty that I like the mattress.
The interesting part is that it didn't seem, at first, like it was all that great. Yesterday, though, I tried to take a nap on my old bed because I was washing the bedding for this one. It wasn't the same. It's kind of like internet speeds or HD television. It doesn't seem all that great when you first use it, but you definitely notice it when you try to go back.
I give this mattress five out of five stars.
I decided to write my review some months after buying the product. At first, it was ok. Firm and comfortable. But now, 7 months later, the mattress is a real mess. It seems like it got deformed in the edges, it's very soft (I like firm mattresses and by the reviews of this one that should be the case) and I wake up almost every morning with a pain in my back.
If you like soft mattresses, that shouldn't bother you. But if you are like me, who likes a harder feeling one, stay away from this one.
Will never go back to a futon or spring mattress again knowing foam mattresses can be this comfy. It's so supportive but yet still soft when you sit on it. While laying down, it doesn't feel like I'm sinking in at all and I'm 220 lbs!! I'm a side sleeper and only have back issues if I've been extra busy at work, so it's no fault of the mattress. It's holding up remarkably well too. I sit on the edge while playing Xbox1 but there is not an area there that feels worn out or softer than the rest of the mattress. Also I don't feel the cats jumping on and off the bed in the night anymore. Woohoo! highly recommended like so many other ppl have too.
Some people hate memory foam mattresses, other love it. If you absolutely hate memory foam, there is very little chance you'll like this mattress. It's not quite memory foam, but it's very similar.
My main point of comparison is a $2,000 (over 3x the cost) Tempurpedic mattress I owned. I was happy with that mattress, but lost it in a fire. Researching mattresses I came across Tuft and Needle, contacted their costumer support (incredibly responsive by the way) and decided that given their return policy (take it to charity within 30 days, show them receipt, and you get your money back) I gave them a try.
I am so glad I did.
I had 2 minor gripes with the tempurpedic:
1. It gets very hot between you and the mattress
2. You kind of sink in - no bounce, kind of hard to move about.
I loved the comfort, support, etc. Well, except the price tag, everything is well made.
This tuft and needle just one upped it. NOTE: I bought this right after they started shipping mattresses with their custom top layer of foam. The mattresses went up in price by like 20-25%, but supposedly this is a really good foam. I cannot compare how the mattress was before, just the new version of it. (2015)
- Does not get hot! You don't sleep hot like with a tempurpedic.
- Feels great. Most comfortable mattress I've ever slept in. They did a great job with it.
- You don't sink in quite as much, it pushes back a little. "localized bounce" is their marketing term, but basically, you don't totally sink in.
- All materials and constructions from the USA.
- None so far.
So far I love this mattress. I hope it lasts, but I got nothing bad to say about it. It is very comfortable, their support is amazing, return policy great. Honestly, seems like a great company and they are producing a quality product are a good price.
Highly recommended if you are considering any memory foam mattress.
Happened upon Tuft & Needle quite by accident and read all the reviews. The only complaint some people had was that they really wanted a soft mattress and this T&N was too firm for them. So I thought it was exactly what I needed. Firm support, soft top and not sweaty. I live in Hawaii and it really is important to have a mattress that breathes otherwise you feel like you are in a sauna. It arrived promptly, I unwrapped it per directions and voila, instant mattress. I thought my back was getting worse because of my age, and guess what? It was because of lack of support while sleeping. I sleep well and my back does not hurt now. A VERY worthwhile investment for me. Needless to say, I am more than pleased.
I waited to do this review because when I was researching mattresses, I wanted to know how they held up. After owning this mattress for over a year, I can honestly say that this is the best mattress, hands down, that we've ever owned. We traveled recently and kept telling each other that we only had a few days left before we would be back to our own mattress. Falling into bed after we got home was an exquisite relief. We've owned innerspring, memory foam, and sleep number beds, and they don't hold a candle to the comfort offered by the Tuft and Needle.
Every part of the mattress supports you so that there are no pressure points, just like the memory foam, but it doesn't hold your shape, so if you roll over in the night, you don't roll over into a hole--it springs back immediately to cushion you again. It holds a small amount of heat, but my husband, who is sensitive to temperature when he sleeps, doesn't have any problem. For me, it's enough to ensure comfort. After over a year of ownership, there are no sagging spots or indentations, and no loss of firmness. The mattress is just exactly firm enough for us because there's support without pain. My husband needs a very firm bed for his back, and I prefer a softer bed. Memory foam was too soft for him, innerspring was too hard for me, and the sleep number was just a miserable experience for us both (yes, it's sort of like the Three Little Bears around here!). The Tuft & Needle has what it takes to meet both our needs, and I cannot recommend it highly enough.
Mattress was hard as a rock. My wife and I gave it two full weeks to try to get acclimated to it and for it to 'break in'. After 2 weeks, we were tired of losing sleep and ultimately went back to the mattress we were trying to replace. Also beware of return policy - You don't get the 100 day return time frame when purchased through Amazon. Now we are stuck with this mattress we can't use or we have to figure out how to ship it back to Amazon.. :(
There are a few things that you should always buy in person to check for quality.
Fresh fruit. Diamond rings. Cars.
Up until a few months ago, I would have added mattresses to that list. Wasn't that one of the morals of "Goldilocks and the Three Bears"? Most of us were taught that the moral was that a life of crime doesn't pay and you really shouldn't be sneaking into other people's houses - especially if they are bears - but another, often overlooked moral was "not every mattress will feel JUST RIGHT. Try before you buy."
When I saw T&N's claim of a mattress with optimal comfort, I was skeptical. What worked for Mama Bear and Papa Bear wasn't what worked for Baby Bear.
But T&N's business model intrigued me as did their pricing structure. And if their mattress didn't work out, I would return it and they would donate it to charity. Win-win.
I'm happy to report that Goldilocks was wrong. There are some mattresses that are JUST RIGHT for everyone. This is one of them. My husband and I both sleep well on our King mattress from T&N. The quality is fantastic. The business model is sublime. And my bank account is happy that I didn't spend a small fortune on a bed.
So I guess you could say we're living happily ever after.
Unlike Goldilocks. Who really shouldn't have broken into the bears house.
Unless you enjoy sleeping on a stack of bricks or plywood, because that's about as soft as this mattress is, then you'll hate this mattress as much as we did. I got better sleep on the mattress in our camper than I did on this thing. We bought this because it had thousands of reviews and nearly a 5 star rating. However, it is the firmest mattress ever. The off-gassing from the foam was horrific. I had to lay a blanket down on top of the sheets to add another barrier so I couldn't smell the chemicals from the foam. Even spraying with Febreze and letting it air out did not help. It took about a week for the smell to dissipate.
Thankfully there is a 30 day sleep trial with this mattress and a full money back guarantee. We called Amazon to return this mistake and was issued our full refund within a few hours. You can't return the mattress but you will get your refund. We were told by Amazon (via telephone and email) that you can keep the mattress, donate, or sell it. At least Amazon was very helpful and had great customer service with this purchase.
This is my second Tuft and Needle mattress--the first one I had slept on is on the third floor of an old house in Baltimore, actually on an old wood floor. This is a fantastic night's sleep!
If you have tendinitis, this doesn't hurt pressure points. It's very, very comfortable if you are a back sleeper.
One warning: once you open the second cover, the mattress will inflate like a balloon in a matter of seconds. Don't open that last cover until you've put the bed where you want it. Recommended.
Edit: After a few days, I feel better than I have in years. (I was sleeping on a fifteen-year-old Sealy futon.) Seriously, this will make back pain and tendinitis from sleeping on an old mattress better in days. This is a cure for soft tissue pain caused by an old or too hard bed. It's amazing.
First of all, the price is legit-ski. I'm talkin' divine quality mattress, at a human price point. Look, I tried other mattresses, even my baby boo's Tempur-pedic and it doesn't compare. I'm also in love with your transparent pricing, so much so, I want to marry it. I can't even! When it comes to obscene mark-ups, due to lack of market competition. Tuft & Neddle is a serious strike toward fair market pricing. It's the American dream you can sleep on! Could this get any better? Yes! I'm not even done. My mattress aka "Love Cloud", was shipped straight to my face, within days. Easy to transport and hecka-easy to setup. I sleep better than I ever have, in the sum total of my foolish life! In conclusion: great sleep at a fair price, + customer consideration and service that's off the chizzy = me telling everyone I know about Tuft & Needle AND showing them pictures. I wish you sold t-shirts and had an instagram account, so I could rep you hardcore and follow your every move! 10 outa’ 10~!
I'm debating returning this bed. It's pretty firm, and seems comfy when I'm sleeping on my stomach but i sleep on my side too. Its way to firm for when i switch to sleeping on my side. The shoulder i sleep on gets very sore, to the point it hurts to raise my arm. Not what i expected when i spent this much on a bed that claims to stand up to the larger names in their industry.