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Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide dual sided firmness options, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Spring Air is a classic bed maker that has been crafting mattresses since 1926. One of their most recognizable brands is Chattam & Wells. Spring Air is a large mattress manufacturer with over 13 US factories and 22 factories internationally. They offer exclusively hybrid mattresses with latex and/or memory foam and pocketed coil innersprings. They also sell their mattresses at popular retailers such as Costco. Overall, their largest customer hurdle is around their warranty fairness and durability concerning sagging in the middle of the bed.
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
With reputation management, finding out customer satisfaction isn't terribly easy for the average shopper. That said, overall, customers report these mattresses are comfortable. However, there were some who didn't appreciate the feel. so research more below to consider your body type with the mattress specifications!
Mattress support is extremely important to a good night sleep. These mattresses are above average in supportiveness across all sleepers. This is important if you have back problems or need something that will keep the spine aligned properly. Most customers describe these mattresses as providing good support in the short term.
Edge support is the amount of resistance there is for sleepers along the sides versus the amount of support in the middle. These mattresses offer good edge support overall, but there are some folks that may experience more contouring along the edge.
Bowling Ball & Density Tests
By performing a bowling ball test, one can quickly figure out mattress firmness. It also is good for those that want to discover if a mattress has even support or if there are peaks and valleys in a mattress. Overall, these mattresses will provide an even surface to sleep on.
Every mattress shopper is looking for a mattress that will last. However, with durability not always being the highest priority for companies, finding a mattress that lasts can be a difficult thing to find. However, even with that being said, these mattresses have some good marks on durability. They will last between 7 - 12 years for the average sleeper. If you are heavier than average, you may find that your mattress lasts slightly less long.
Get an Instant Discount for Helix: Up To $125 Off Mattresses
Customer reviews can be difficult to get at and even harder to understand -- especially with some companies moderating reviews. These mattresses, unfortunately, aren't scored as well by customers. There are still customers that are happy with their mattresses, but others that are not as pleased. Learn more below to understand the specifics.
Based on the reviews, these mattresses have above average supportiveness, which is great when you've been looking for a mattress to support your spine. That said, some people have reported that they don't feel well supported, so do some extra research to ensure that your choice works with your body.
Edge support is an indicator of how supportive the sides of the mattress are versus the center. These mattresses over good support overall, but some folks may experience some contouring along the sides.
These mattresses may not be as durable as you would hope after buying. Some reviewers have had complaints regarding durability and comfort over a short horizon. If you are larger or are looking for something supportive, these mattresses may feel good initially, but do some added reading of customer reviews before purchasing.
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
Unfortunately we have returned it due to both sides sinking Leaving a huge hump in the middleView More Reviews
This bed was delivered by two men from 'manna delivery' services, they did a good job and took away all of the boxing and giant bags. It is a little taller than i thought but its not too tall for my sheets which is good. It feels a lot different than my old memory foam bed and when I called they explained what latex foam was and really opened my eyes. My back pain has gone away and also i sleep better throughout the night. i would buy this bed again
Tried to like this matress but it's just a poor product. Weak sides making you feel like you're sliding off edge. Hump formed in middle after a few weeks. Valleys on the sides. Almost impossible to rotate due to lack of handles / straps to hold on to. Even tried to flip it over and all the problems come back on both sides.
We like a firm mattress but this is hard and uncomfortable. Harder than the sliding diagram indicates. My husband and I had back, hip and shoulder pain after the first night. Returning it asap.
After seeing the bed in Costco and feeling how cool the foam was, i was convinced it was a good buy .....but....when foam is covered with fabric, then a protective pad then a sheet the bed was just as hot as my last memory foam bed and after 3 months, it is starting to get indentations in it even though we rotated it several times. I will return it to Costco.
Believe the reviews this mattress is firm! We've had it for about 9 months and still can't get comfortable. The sides have depressions while the middle has a hump. We have rotated the bed as instructed but still does not help. My wife and I aren't big people, and we both have back aches from this mattress. We gave it a try, but unfortunately have not had a good nights sleep. We are going to return it and get something softer.
I have purchased 3 spring Air beds in the past, so did not hesitate to order online. Delivery was very efficient and on time even though I live 175 miles from the nearest Costco. This mattress is very comfortable from day one.
The Latex is great for hot sleepers! This bed does not make me sweat like memory foam or any of pillow tops. I never ever feel hot. It is a firmer plush if that makes sense. It will soften up after about 3-4 weeks. I originally bought the Ultra Firm model but I could not take that slab of concrete and had to return it for this one. It is definitely soft on the sides and firm in the middle. If I were single I'd sleep in the middle to make the bed even. With the firmer middle it is harder to roll over and my wife doesn't try to sneak over to cuddle and steal my heat. I tried 7 other mattress's foam/spring/spring infused latex with foam tops I thought I was going to go crazy, until I found this model. I was desperate for a King size, medium firm, cool bed for $1500ish.
great mattress. firm and had good nights sleep from day one. the delivery service was efficient and courteous. they arrived in the time frame that was give and took away all cartons and papers. would recommend this product .
The consistency of the foam is uneven, hard in middle too soft on sides. Makes you feel like your tilting towards outer edge when laying on back. Seems also to have broke down to a lumpy feel after six months use. Very difficult to change positions as it leaves you feeling like your trying to roll out of a hole. Made my good back hurt. Can't sleep on this mattress any longer, returning.
There was an error in shipping by delivering the wrong foundation, so we had to use our old one, which made the mattress seem soft,but still very comfortable. After using the correct foundation there was a distinct improvement in the firmness,this is the best i have slept in along time especially having physical issues.I recommend you use the right foundation. We are very happy with this, also read the rotating instructions.
Way too soft! You sink right in and it's comfortable at first. But when I wake in the morning I have a terrible lower back ache due to lack of support. I'm a side sleeper and this mattress does not have proper support to keep my spine aligned. This is suppose to be a Latex bed, so I don't know why they add junkie memory foam to the top layer which only makes it hotter and does not breath, completely defeating the advantages of Latex breath-ability and cool sleeping surface.
When I saw this mattress advertised as plush I figured it would be very soft. That is not the case. This mattress is quite firm. It is probably fine for a back sleeper, but I sleep on my side and it's terrible. After the 3rd night I couldn't take any more and put an old memory foam topper on it. As soon as the replacement mattress arrives this one will be heading back to the warehouse.
I was especially interested in getting away from springs and trying the Latex. Unfortuneately, it was a big dissapointment. It seened lifeless, like sleeping on a bag of soft beans. It definitely was not like a cloud. The positive reviews on a similar Spring Aire latex matress are astonishing to me
I have to say, I was a little hesitant on purchasing this after reading the last review but I must say this was one of the best desicions I have made in a long time. This mattress is sooo cushiony and comfortable. For the first time in a long time, my husband and I have actually been sleeping through the night!
We have had this bed for about a month. From the first night, neither my husband or I wake up with sore/stiff backs. We bought our previous bed from Costco and were hesitant thinking we should go to a mattress store. We are so glad we went with this bed. I prefer a softer bed and my husband prefers a firmer bed. While this bed is firmer than I expected, it doesn't effect the sleep we are getting. We also didn't notice a smell. The manufacturer said to let the bed air out but we didn't need to. Hopefully this will continue to be a great bed! We have struggled over the years, trying less expensive options. This is worth every penny.
We were on the hunt for a good mattress, but did not want memory foam. The options are limited. After doing some research we ordered the Spring Air Firm mattress. It was too hard. I contacted Costco.com they arranged for pickup (free) of the other mattress and provided a refund. We then chose this mattress. It is still firm, but not hard. Its supportive and comfortable. Shipping was included in the price from Costco.com, and we had no issues with setting it up. My husband is also very pleased with it.
One word: stone. This bed is soooooo hard and not plush at all. I'm a loyal Costco shopper, but this product is a total fail. It will be going back for sure.
My husband and I bought a full size Spring Air Back Supporter Mattress back in June 2015. Three and a half years later it is like sleeping in a hammock. It sags and there is big hump in the middle of the mattress. I also question if it is actually a true full size mattress as I have never been able to find a mattress cover and fitted sheet that will properly fit on the mattress. Every cover and full size sheet I have tried is too big.
My wife and I selected the Annabelle queen set for our daughter when she moved into her first apartment while in college. After 15 years of classical ballet, her body has been through the grinder. She needs a firm mattress that still offers a soft feel. We wanted to get the very best for her and we are not disappointed. The Latex Hybrid technology is very impressive. The delivery was prompt and there were no issues with setup. We would recommend the Annabelle to anyone looking for a firm mattress with the very latest technology, materials and construction.
After my first full 8 hours of sleep in weeks I woke up wishing I ordered my Annabelle mattress sooner. I work long overnight shifts so sleeping during the day with shoulder pain isn’t easy. This latex hybrid bed is firm with a soft top so my back felt supported without any painful pressure points. Ordering was easy, set up was simple and the delivery scheduling was flexible. Delivery personnel were punctual and so helpful. It was overall a very positive experience and I’ve already recommended this model to my friends and coworkers!
The Spring Air Annabelle Mattress is perfect for anyone looking for a firmer bed. After just a week of owning it, I feel myself waking up with more energy because I am not tossing and turning to get comfortable. Although this bed is firm, it has a really soft feel to it. After the first night my shoulder pain had significantly reduced and after having it for a week i've woken up with no pain! I didn't want something low to the ground, the height is perfect and really gives me bed a great look. Purchasing, delivery, ands et up were all a breeze. I highly recommend this mattress!
The Annabelle latex hybrid is an outstanding mattress for someone looking for a firm mattress. My wife and I instantly found immediate relief of our back pain after sleeping on this mattress. the quality of this bed is head and shoulders above any of the other beds out there - you can tell the manufacturer really put the time and effort to make this bed perfect. the mattress set came much quicker than expected - within 5 business days we got a call to set up a delivery, and the delivery personnel were just fantastic. they set up the bed for us and took all of the left over plastic and boxes associated with the bed. it was quite the experience! It lays at the perfect height- around 11 inches, which is perfect for my wife and I to get in and out of bed ,as we're no spring chickens! I absolutely recommend this mattress to anyone out there with back issues.
Noticed that the mattress was much lighter and easier to handle than most inner spring mattress types. However, the support wasn’t for me as a side sleeper. I noticed even more discomfort after this product arrived. After two weeks plus, I knew this had to go back. It simply was too firm and not as forgiving. Also I thought this wouldn’t be as heat generating but sure enough had a hard time regulating body temps. Thank goodness for the return policy and ease in scheduling.
This is by far the most comfortable bed my husband and I have ever slept on. After just days of owning the bed, we noticed how soundly we were sleeping and how much better our backs were feeling. The excellent quality of the bed was paired with the ease of ordering online and outstanding turnaround on delivery. Everything about this Spring Air product was and is a 5 star experience.
I have serious medical problems. Locally, I had parts of my back side ribs removed making it very difficult for me to sleep. This is my 3rd or 4th bed from Costco and this one is a keeper. It's the most comfortable bed I've sleep on since my unfortunate surgery in 2015. I think the bed is made very well. It doesn't have handles on it which makes it difficult to position on the box spring, but I like it.
This is by far the most comfortable bed I have ever slept on! The quality of the bed is unmatched by any of the previous mattresses I have purchased. The support provided by the firmness of this mattress has helped me consistently get great nights of sleep. The delivery and service by Costco and Spring Air was also exemplary making this buying experience truly 5 stars! I would recommend this product to anyone looking to improve their overall health and sleep!
Its been 9 months and we really wanted to like this mattress set (purchased after reading reviews and researching) which replaced our memory foam mattress of 12 years. However, it's just not as firm as we would like, seems to be starting to sag especially the edges, even though we rotate it every 3-4 months. It also slides around quite a bit on top of the platform which is annoying. I expected more from this, but will be returning it; replacing it with a memory foam as we had before.
I bought this mattress about a month ago and I’m so happy I did. It’s fantastic for my chronic lower back pain and now I can finally get a pain free, restful nights sleep!
We love this bed. I was a little concerned at first to buy a mattress online that we hadn't tried out but knew the hybrid was exactly what we were looking for. You pay so much overhead at a store for commissions. This was a great full night sleep the 1st night and we have enjoyed it since.
This mattress is very firm and I am trying to get use to it but my back feels fine when I get up, not sore like some of the other mattresses I have tried. If you like a very firm mattress, I would give this mattress a try.
I bought this Queen bed with box spring about 2 months ago. I love it. I did add my cool pad to it. The bed is firm but the 2" cool pad makes it just a bit soft, which is perfect. No complaints.
We are really happy with this mattress. It is firm and yet soft and comfortable. I knew I needed a new mattress when I continued to wake up in the middle of the night due to back pain that took several hours to go away after waking. This mattress has helped me resolve my back pain.
I bought the queen mattress set at Costco.com and worried about buying a mattress set without trying it out first. The guys delivered it and set it up quickly in my bedroom. They were very professional and helpful and took away all of the plastic wrapping. The bed felt firm when we first tried it, but within a week we had good sleep and all out aches and pains were gone!
I have only had the bed for a month and I only have positive things to say about it. It’s firm, which my back is very thankful for. As with any bed, I hope in 2 to 5 years the bed will maintain its firmness.
I bought it in hope of getting rid of back pain. It's the end of week 2 and it did fix me and my gf's back! It is firm in a good way that makes us comfortable enough to sleep thru the night.
I had to return it right away. it was hard as a rock
I have been unable to sleep on this mattress because it is too firm. If you buy this mattress I recommend buying a mattress topper too.
We got the bed few days ago. Overall looks like a nice mattress. The mattress was advertised as mid firm, however it is a really firm mattress. We tried it for few nights but it is not comfortable for us. We'll return the mattress.
We have been using it for a month. We like it.