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Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide custom firmness options based on body type, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Sleep Innovations is a fairly recent contender in the online and offline mattress space. They sell predominantly on Amazon, other online retailers, and through their offline partner network at stores like Target, Sears, and Kohl's. Overall, they offer a cost-effective solution but without many of the perks of some of the newer brands.
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
Sleep Innovations: 7.8/10
Sleep Innovations: 7.5/10
Sleep Innovations: 8.5/10
No Back Pain:
Sleep Innovations: 6.5/10
Sleep Innovations: $339-$849
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Most sleepers are satisfied with their mattresses overall. This means most customers leave positive ratings for this brand, but there were some caveats. Some sleepers didn't appreciate the feel in regards to their body. Read on below to learn more about if the mattresses will fit you!
These mattresses do well when it comes to support. Though some folks don't totally like the firmness levels of these mattresses, most customers appreciate the supportiveness of these mattresses.
Edge support is really important for those that struggle with mobility or like to lie close to the side of the mattress. These mattresses are well reviewed for their edge support overall and they should supportive enough for most customers.
Bowling Ball & Density Tests
Bowling balls are useful to measure mattress firmness and support. These mattresses do a good job with delivering even support throughout the mattress, which means they should cradle your hips and shoulders while aligning the spine.
It isn't easy to find great products that last a decade with constant use. Brands, for the most part, rather not make a product that lasts a lifetime if they can make repeatable revenue. However, there are still great products out there. Customers say that these mattresses do a great job on quality. They should do well up to a decade for most customers, though those who are heavier may find that they break down faster.
Get an Instant Discount for Helix: Up To $200 Off + 2 Free Pillows
Figuring out the takeaways from customers can be a great eye-opener for shoppers. Sleepers, regrettably, don't always repond positively towards these mattresses. Some have immediate comfort, but othere have complaints. There are more details below to study if you are considering buying.
Getting good support from your mattress is important to getting a good night's sleep. If your bed doesn't support you, a mattress that does better would mean a much deeper sleep for you. These mattresses offered good support at first, but some had issues with comfort over the long term.
Most will find these mattresses to be fine for edge support, which is beneficial for those that like rolling over towards the side of the mattress at night. There still may be some dipping for those that have larger body types.
We all want a comfy mattress that lasts a long time, but some brands don't put the same kind of attention on building quality that lasts. That being said, these mattresses get good marks from reviewers on durability. Most will sleep comfortably for 5 to 7 years, but some folks that weigh more than average may discover it degrades faster.
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
I think everyone should get one of these, they arrive in a tall but moderate size box, After unboxing you cut the plastic cover and it starts to expand to its normal size, I find it VERY comfortable and it keeps me from getting too hot at night. I am sleeping better than at anytime in my 67 years!!!!View More Reviews
This is the best mattress I have ever slept on. I know some people give it a bad rating saying it is too firm, but it really is only about personal preference. I have slept on hard beds and this is not one of them. Yes it is firm, you don't feel like you are sleeping on a soft pillow top but I don't think that is best for your back anyway. I had back surgery last year and this mattress addresses issues that no other mattress has, regarding the many issues my back requires. It take a night or two to get used to the difference but once you stick with it, you will be happy you transitioned.
As of today, this mattress is a huge improvement over our last one. It is quite tall and doesn't need a box spring (we have it on a wood platform). The mattress is firm, but given a few minutes, you sink into it a bit, which really makes it quite comfortable to sleep on at night. It doesn't keep cool quite to the extent as I was hoping. It's pretty humid here in the warm Florida Panhandle, but I wasn't expecting miracles. Good value overall for the price tag.
I have owned this mattress for over 1 year and love it. I bought this as a toddler bed when we were transitioning my son from the crib to a bed. This bed is tall enough that you don't need a frame for it. For the time being, we have the mattress on the floor with no frame and don't have to worry if my son falls off the bed. The bed is comfortable for him and adults. I often find myself sleeping in this bed as my son sometimes needs dad with him to go back to sleep. I love this bed and its just as good as my very expensive beauty rest mattress.
Pretty firm. I loved it, my wife hated it. If your looking for a mattress that's super soft like a plush DO NOT buy this. For a firm mattress this thing is incredible.
This mattress may very well be the firmest mattress that I have ever had the displeasure of sleeping on. If you want a firm mattress it would be a great buy. If you are looking for plush you should go ahead and purchase a mattress topper as well.
This is our first memory foam mattress purchase. For the last 13 years we have been sleeping on a pillow top mattress, but that old mattress was getting pretty lumpy and old and I couldn't find the exact same brand to replace it. So we started mattress shopping..... ugh how I hate mattress shopping! After a couple of weeks of research, we settled on this particular mattress (in king size). Delivery was prompt and setup was painless. Open the box, follow the directions to carefully cut away the protective compression packaging and enjoy as your mattress takes shape in front of your eyes. We opened ours in the morning and slept on the mattress that night. It was a different experience at first and frankly couldn't decide whether we had made a good decision or bad. This mattress is really firm, especially if you put the Dreamaway Mattress Protector on it. We have used the mattress for a few months now and I think I'm finally getting used to it. I'm not an especially great sleeper any way, so it is hard for me to claim that I'm sleeping any better or any worse than before. Thankfully the lumps are gone :) and I can move around the bed at night without disturbing the Mrs. We had a really nice bed set, so I saved the box spring and frame and put the new memory foam mattress on top of that. Considering the price paid, ease of setup and pain free ordering / delivery process from Amazon I wouldn't say that I'm unhappy with the purchase. But for me it wasn't the paradigm shifting sleep experience that I was hoping for. One thing I want to stress is that this mattress is very firm, so if you're looking for a softer experience you should consider something else. We haven't slept on it in the summer yet, but so far the mattress temperature is comfortable. As for reports of chemical odors on memory foam mattresses....... this one was minor and gone before we went to sleep on it the first night.
This is an awesome bed! It takes a little getting used to, but once you are, it's great! Definitely recommend two people to unpackage and place the bed, though I did manage by myself, it wasn't the most comfortable experience. My previous foam bed had a lot of off-gassing. With this bed, unless you put your nose right in it, you really can't smell anything.
This is a really good quality mattress. After a year of use there is no dip or sag. Also the corners do not "bend" when you sit on them. I deducted a star because, at first the mattress was just too firm
for us. We were wondering if we had to return this.Luckily we tried a 2" topper from costco ($99) and that did the trick. Now we have a firm base with a plush top. Best of both worlds !
Love the mattress, quality product. I previously slept on a cheap mattress with a nice 4" memory foam pad that was fairly soft, so this is a little firm for me although i'm sleeping well on it. Why I gave it 4 stars is that the listing says medium/soft feel but its no where near soft. Its more medium/firm. I'm going to purchase the extra plush bamboo mattress pad just to soften up a bit because a slightly firm mattress is probably better for me anyway.
I read a lot of reviews before ordering this and I was very concerned about the potential odor from the foam. Thankfully even when I first cut open the bag it comes in there was no odor at all... literally no odor (even with face pressed against the foam). So I guess that pretty much takes care of that.
As for any crease from shipping, it seemed to disappear in about 15 minutes. I did follow the instructions and I even went above and beyond by leaving it sit for 2 days before I slept on it. I don't see or feel any creases or any indication that it was shipped folded.
As for the firmness, it is a bit firm and softens up as you lay on it. It took a week to get used to it but I am very pleased with it now.
I am so happy I didn't waste $3,000 - $5000 on a Tempurpedic at the furniture store. :)
Wish I would have bought one years ago. We both work midnights and when we finally get to crawl in and get situated " lights out " I don't even move. This matress is much cheaper than the pillow top we replaced. I'm going to replace our two childrens mattresses with these. I highly recommend them. No more back pain...that alone is worth it. Excellent product for the money. I don't overheat either, very rested when I wake up.
This mattress is comparable to the Famous Brand memory foam mattress I have used at a friends home. However, this cost half the price. The only drawback is finding bedding that fits the thickness of the mattress...
My other mattress was a spring with box frames. It was over 15 years old and sagging. I think I used it for way too long beyond its usefulness. I should have replaced it years ago. I think the old mattress ruined my back as well. I could not sleep soundly for any longer than 4 hours before my back would start hurting. Then I would just shift and turn the rest of the night. Needless to say I have not slept well in at least 6 months to a year, if not longer. My back only hurt when I would sleep so I could almost definitely attribute it to a deteriorating spring mattress. I decided to make the switch to a foam mattress to try something new. This mattress appears to be well constructed in the materials used and the mattress covering. It is a firm mattress for sure. I have had it for about a week and am still getting used to it. My back still gives me trouble at night but it is markedly better and improving. I think my back is just now resetting itself from years of terrible posture during sleep. The firmness was a concern because I am a side sleeper at times. I have found this mattress not to be an issue for me though. I went with this one because the reviews I saw said it was not as firm as the one with the gel-foam layer and the gel-foam layer one was not recommended by side-sleepers because it is firmer. This was a great purchase in my opinion. My wife likes it and I am getting used to it, and my sleep is improving. The other concern was the heat that some people had mentioned. I have found zero issues with heat transfer. I don't even notice it. The mattress expanded almost immediately after removing it from the bag and was ready in just a few hours really. We slept on it that night.
this is the most comfortable mattress I've ever slept on. i had previously purchased one in a full size so when I upgraded my living arrangements i got a king size. the mattress is firm but soft on top and very supportive. get deep pocket sheets for it. you wont be disappointed.
It did take me a long time to shop around to finally make the decision. I shopped for over a year for a new mattress and with my experience with my last mattress I needed to be sure before I spent so much money not to be satisfied. On my last purchase I spent over $2500.00 on a Seally posterpedic job. I thought I was shopping smart and purchased a close out model. I figured since I was shopping at a reputable dealer and purchased a product with excellent reputation I would be happy. I was far from that 6 months later, the mattress did not show any signs of wear. I was able to set a 8 foot level across the mattress with only about a 1/2" of variance across the surface which is with in specification. Even though the product was within the manufactures limits the product did not provide much support, I am 160 pounds at 5'9" and my wife is all of 110 pounds at 5'6". My point is we are physically fit active people and the product had us waking up multiple times through out the nigh and when we had to wake up we were often feeling tired and sore from sleeping on this product. We talked to the dealer to try to warranty the product, since the product was with in the specification and operating within the set of limitations set by the factory I was stuck with it. Well at $2500.00 at 6months old I was shocked that a product that seemed to be a great product at first was failing us so quickly. So with all that said I have had this new mattress for going on 3 weeks now and I must say it has alleviated all the complaints I have described about my previous mattress, I believe that it is too soon to effectively rate this product accurately with out seeing if I will have a problem because of having the previous product only 6 months and being so unhappy overall, having a mattress for 18 months and trying to get a replacement for a year I was happy to get a good night sleep. I did read all of the manufactures guidelines on how to care for it properly and they all are clear and reasonable to get the most out of it. This product sleeps comfortably in relation to temperature, on my conventional innerspring mattress I was a hot sleeper and was constantly throwing the covers off in the middle of the night then waking up freezing cold. With this product I reach my rem sleep very quickly and sleep all the way through the night waking up crisp and refreshed ready to conquer the day! This product supports me and I wake up with no pain or sore muscles. I have had friends that have purchased this same mattress and are still satisfied, I am truly hopping we have the same experience, a warranty doesn't mean a thing if the guidelines protect the manufacture. Not sure about this warranty by reading it I would have to say it may not be much of a warranty, In the event you want to make a claim you have to pay to ship and return ship to you so that they can inspect the product. This leaves me to only guess that if I had to request a warranty replacement it will not be an easy transaction.
I am in love. This is the best thing since sliced bread. My husband was not interested
In buying a mattress on line. It came there was no smell like some viewers mentioned.
It came early which was great. I am telling everyone what a great experience this was.
PS I have never written a review before.
Very comfortable. Came vacuum sealed and expanded to full size very quickly. Not too firm. Does seem to be a little warmer than other mattresses. Can't beat the price though. Make sure you buy extra deep fitted sheets to fit.
We really love this bed despite what everyone is saying here. Yes the bed is firm, but it's a cushiony firm.
Let me describe: the bed has great support. Coming from a nice expensive pillowtop spring bed, this bed is firm. Something that we were looking for after 5 years on that pillowtop. This bed has healed my bad back too!
Feels like sleeping on a Twinkie!!
Great value....comfortable...no-cons for me... It's amAzing that it was delivered in such a small box compared to the expanded size...just open the box , let it expand and air out....( smells like baking cookie crust ...for a few days; )
I carried it up 4 flights of stairs by myself...I sometimes carry my guitar amps (fender-tube) up and down ,,, so the 90+ lbs weight of the bed wasn't an issue... It's just bulky... I weigh over 200lbs and over 6'0 ft... Just to put things in perspective...so if you are out of shape ...pay someone to move it....once it expands.. It's much easier to move around... Just bulky...oh yeah... My place is hot all year long....haven't closest all my windows in 18 years .. The temperature of the bed is balanced... Not hot , not cold....
Even when it over 90 deg in the house...I don't know about durability , but time will tell....
its been a couple of weeks now.. i unboxed it and it unfolded in a couple of hours.. so i put sheets on and slept on it the first night.
I have been having soreness and stiffness for a while now from my former "innerspring" mattress.. and it was a very expensive one.. with 2000 coils etc. but my body was screaming at me every morning!!
So I thought i would give this mattress a try becasue there were so many good comments.
I love it! Yes, the first night it was firm, kinda scary.. but it softens up to you in little bit and then you dont feel "sunk" but I did feel supported. Its been a couple weeks now and I am going to put a 1 inch memory foam topper for a softer pillow top effect, but i do love the level of support and NO MOTION from your partner.. I am sometimes a restless sleeper, getting up and such, and my partner feels NOTHING. I will never go back to an innerspring mattress.. this mattress is the best i have ever had and it didnt break the budget.
Very happy with purchase. Bed is as described. I have slept well on this mattress from night 1. I would recommend this to anyone looking for a new mattress. There was no smell and I slept on it 12 hours after opening.
This is our first memory foam mattress, and beyond what everyone else has said (positive), we are completely in love with this item. We replaced a sinkhole mattress (heh) with this, and the price was too good to pass up (I was in the process of ordering a queen when the web page refreshed and showed me the king mattress on sale for less than the queen!).
It IS a firm mattress, but only until your body starts to warm up the foam a bit, then you sink (but not too much!) slightly and suddenly it's heaven. Very impressed, considering it feels exactly the same as the $4500 Tempurpedic model I took a nap on in a local store.
Everyone will like a different mattress, but my advice is to give this a try. It might take a night or five to get completely used to it (bonus if you have a memory foam pillow to go with it!), but it is worth every penny and then some. You simply cannot put a price on a good night's sleep, no matter how cliche that saying is ;).
The adjustment from a spring based mattress to memory foam took some getting used to (more so for the kids, who were perplexed when jumping on it didn't provide the same gleeful launch)...but, 3 months in and the wife and I love this mattress. Price point was hard to beat and we haven't seen any issues with the mattress losing its shape. Very pleased.
Wanted to try a memory foam mattress but didn't like the high price of the name brand sold in most retail stores. Found this online for considerably less and opted for the slight cost increase of the 14in version. Totally happy with this mattress! Slight smell from gases of foam a couple of days that has dissipated and nothing but a great nights sleep for me and my wife!
Firm but very comfortable. Its been a week and we have both slept well for a change. Bed arrived on time and was easy to unpack and set up. Others have stated you have to wait 72 hours after you unpack this to sleep on it, I think it was about 5 hours for us and everything was perfectly fine. I would not hesitate to buy this again.
Love this from the very first night. The only problem is you have to stay clear from the edge as it sinks a little. So thick. We could have bought the less thick as this is a solid mattress - extremely comfortable and firm support.
I have shoulder and back problems. The bed has been good for my back, but terrible for my shoulders. My wife loves the bed so I give it four stars.
I really like this mattress. It is firm and at first I figured perhaps it may be a little to firm for my body. I felt this way for the past 8 months of owning it (even though I've been sleeping fine the whole time) until I went on vacation with my girlfriend to Atlantic City. After staying in a hotel on a softer bed I could definitely feel a difference when waking up. I;m only 31 years old but I could tell my joints were a bet more stiff than I had gotten used to. Overall even though I never owned the cheaper version of this be I'm still very satisfied with my purchase.
WAY too firm. Ended up with neck and back pain.
I've waited 6 months to write a review because I really wanted to have some good perspective. I tend to like a soft mattress and fall asleep best on my side. The first few months were rough; this is a firm mattress and I woke up in pain when I slept on my side, still do. This thing gets even firmer when the temp drops and living in an attic in VT the temp gets into the low 60s at night. With all that said, this is the best mattress I've ever had and look forward to every night's sleep. My wife likes a firmer mattress and had lots of hip pain from our old bed and now she has none. This mattress is best for back sleepers and I have learned to appreciate that and a firmer mattress. I love how it conforms to my body and I'm not disturbed when my night owl wife or restless dog move around. Well worth the money and it should soften up a little over the years. Is not hot at all like some reviews say, but if you need a soft bed look elsewhere or go to a store where you can try it out first.
I've had this mattress for about 10 months now and am fairly pleased with it. It was easy to deploy (impressive to watch once you open the bag). Make sure you have it arranged properly before cutting the bag open. Though a little heavy I was able to deploy my king size mattress alone. It did smell a little for a couple of days but was not intolerable. The price is pretty good and I'm pleased I bought it. I've recommended it to family and friends. I'd actually like it a little firmer but some seem to think it is pretty firm. My only complaint, common to all memory foam mattresses, is that I can't move very well on it. I'm used to my old mattress having a grippable edge to help me adjust but this one has a soft edge with nothing to easily grip. Still pretty pleased with it though. Recommended.
I cannot say enough about this mattress. I had a crappy innerspring that made my neck and back hurt, and I was constantly tossing and turning. I had looked at memory foam mattresses in person and decided that was the way I wanted to go, but thousands of dollars, really? Surely there must be a more economical alternative. My budget was $1000 for a queen mattress. I wanted something less firm, but not too soft. I came across this line and this 14-inch memory foam mattress was the softest of the bunch. And for $600? Ordered! 2 days later I was sleeping like a baby. No more back pain, no more neck pain, no more waking up 10 times every night.
The mattress had no smell right out of the box. The only cons I can think of are that it's extremely heavy and it might be too warm for some people. But I'd buy this mattress over and over again anyway.
As others have said, this mattress is very firm. It will get softer after 24-48 hours, but having tried many memory foam mattresses of this type, it is quite firm. I agree with the description that this mattress is ideal for side sleepers and provides ample support.
Quite a bit stiffer than one would expect from a mattress categorized as "soft-medium", but we shall see if it softens up as time goes on. We had to buy an additional pillow-top cover in order to make this mattress tolerable. It does not get too hot or cold and offers excellent support, but it is stiff unless you are a heavier person. Still seems to be of good quality construction and time will tell how it holds up - will try to return in a year to update.
I add my opinion to the thousands. With a bad neck from a 1982 motorcycle accident, I slept on a bed made from a plywood deck with 4 inches of ordinary upholstery foam for the last 34 years. Extra firm, like the floor. I am a side sleeper, and after passing 55 some time ago, I developed arthritis in my hips, among other places. I had the ultimate surgical repair of my neck in 2010, so my neck no longer required a hard bed with precise pillows. My wife and I slept on the Alden last night, fell asleep immediately, and were reluctant to get out of it in the morning. It was blissful. I got a name brand mattress cover that supposedly provides cool comfort. The mattress seems warmer than 4 inches of foam, but not unpleasantly warm. Use a lighter blanket, or during the winter, set thermostat to 60. I read many of the reviews, including the negatives saying this is too firm. A carpeted floor should be used as a measure of hardness (1) and a sack of goose feathers as soft (10). This mattress would be a 4. Most importantly, it relieved the pressure on my hips for a pain free night. If I did not have a few more years of work, I would spend 12 hours/day in this bed.
This mattress replaced a memory foam mattress that we had purchased 7 years ago from a different online vendor. I researched the highest rated mattresses. (Consumer reviews do help, so please share yours, regardless of your experience.) I learned who the best manufacturers are and how long one can reasonably expect these to last (about half their stated warranty, sometimes less). This was one of two brands that we considered, the other was not in stock and we needed a new mattress, STAT.
Shipping was fast, cost was reasonable, and my back is much improved. If you haven't slept on a memory foam mattress, it's difficult to describe "firm but forgiving." Lots of support, but support that feels like it's made just for you.
This is my 2nd Sleep Innovation mattress from Amazon, the first one was a 12 inch firm. this is a 14 inch med-firm. I absolutely love them. I would recommend the med-firm for people weight under 170lbs.
I purchased this mattress after having been really unhappy with the rock hard firmness of the Sleep Innovations Taylor mattress.
This Alden mattress is described as being medium/soft. There is really nothing soft about this mattress. It is medium/firm, at best. But, I like a firm mattress and this mattress is firm but VERY comfortable. This is a very good deal for a mattress, there's no need to spend thousands on a highly marketed brand.
I will update this as necessary as time goes on.
The box is a bit of a pain to move (roughly 20"x20"x40" and 100 pounds). Once I got it in place, there have been absolutely no issues. Cutting off the shrink wrapping was no problem at all, and it was actually kind of neat to see the item return to its intended shape once out of the shrink wrap. When I cut the first layer of shrink wrap off, it almost sounded like the mattress took a breath.
I had read reviews that mentioned an odor issue at first, but there was no odor on mine even immediately out of the box.
The mattress looked like it was back to its usual shape within an hour, but the material that comes with it says it might take a few days.
Also, this is a fabulously comfortable mattress. For me, it is firm but not so firm that it feels like you are sleeping on a board.
I would highly recommend this product, and I might be purchasing another for my guest bedroom.