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Helix is one of the most innovative companies in the mattress-in-a-box movement. As a leader during the industry disruption in the late 2010s, they were one of the first to offer customized mattresses with tailored firmnesses based on body type. Over the years, they developed 6 comfort designs to choose from (and thicker, Luxe versions). On top of that, their recent merger with Brooklyn Bedding means their mattresses are now made in Arizona. Whether you want to select for yourself or use their sleep quiz, Helix really puts a focus on delivering a quality mattress for every type of sleeper.
MLILY® is a global mattress brand that is well known for being a partner of Manchester United Football Club, and is available at local mattress retailers across the USA and on Amazon. Some of their mattresses feature trendy materials like bamboo charcoal and CBD infused fabric, which is a major differentiator vs many other online options. They blend these materials with foam focused mattresses with and without coils.
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
Getting to the bottom of customer satisfaction is painstaking for the average shopper, especially with brands cleaning their online reputation. That said, overall, these mattresses are reviewed well by sleepers. But, there were some complaints from customers that disagreed with the feel. so make sure to read on to learn if these mattresses will work for you.
Having mattress support means having a healthy spine and comfort for the long term. Most folks experience these mattresses as supportive, but some customers have reported not feeling 100% supported all the time.
Edge support is an important factor for customers shopping for mattresses and Most experience these mattresses as having desirable edge support These mattresses offer supportive structure along the edges, but some heavier folks may experience some dips by the edge.
Bowling Ball & Density Tests
Bowling ball tests are good measures of firmness and support. These mattresses are supportive overall, but there are a few folks that experience issues with support longer term.
Mattresses with high longevity are some of the most looked for by customers. However, with durability not always being the highest priority for companies, finding a mattress that lasts can be tough to get. However, even still, these mattresses are rated well for durability. They will last between 7 - 12 years for the average sleeper. If you are heavier or use your mattress more than nightly, then you may expect a little less durability.
Get an Instant Discount for Helix: Up To $350 Off + 2 Free Pillows
Finding out how customers really feel is sometimes a difficult task -- especially with all of the marketing being done by companies and retailers. These mattresses, sadly, aren't rated as well by sleepers. There are still customers that really appreciate these beds, but many others that don't. Make sure to read on to figure out if they will work for you.
Support isn't exactly the same as firmness. Great support is when your mattress aligns the spine and leads to a better night sleep. Sadly, some customers don't find these mattresses to have great support. Most customers are comfortable with the support right after purchase, but some customers described feeling less supported as time went on.
For folks that sit or lay on the edge of their mattress, edge support is essential. For most folks, these mattresses do a good job with edge support at the beginning, but some had complaints that edge support wasn't all it could be long term.
Mattresses that are very durable are great, but difficult to find. These mattresses, specifically, are not rated highly by sleepers for their longevity. This means that some folks may experience that their mattress lasts a decade, while other mattresses may not last very long at all. If you are a heavier individual, read up on your options because you may be at a higher risk for durability issues from some mattresses.
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
I have a MLily Bliss King Size Mattress and it's the BEST mattress I've ever slept on! For the first time in YEARS I am sleeping through the night and I don't wake up with aches and pains! It also doesn't make you hot! LOVE THAT! You can't pay enough money for how a great night sleep makes you feel in the morning! So thankful I have my MLily Bliss!View More Reviews
I bought this mattress its by far the most comfortable mattress I have ever owned. I previously owned a tempurpedic mattress and it use to always make me hot, I had had back problems for years until getting one, and within 2 days of sleeping on it, they went away. The cover on the mattress feels great, this was a fantastic deal and I'm thrilled.
Best mattress I have ever owned. Good support yet soft and comfortable. My wife and I are now spoiled as we cannot sleep on motel mattresses
It feels like luxury at first. I've owned a queen size for about a month now. I have woke up almost every night with severe sciatic and mid back pain. It's way to soft and offers no support.
I purchased this months 4 months ago. It has the cooling gel in it, but I wake up with night sweats and hot., I also started to develop an allergy to it, I sleep on my back, it causes me to itch like crazy, and doesn't stop. I had to buy a mattress topper 3'' thick to put on top of it to keep away from the memory foam, even with a mattress protector on it. Helped some, but now I am stuck with it. It is however very soft and comfortable. Pity about the heat and itching though. I upgraded to this from a Serta memory foam without cooling gel, and I should have kept it.
Without a doubt the WORST investment in a mattress I have ever made. One star is six too many.
Thank you Elliot & friend for personally coming to my house to drop off my mattress the next day after purchasing! Couldnt be happier! THANK YOU! - Christy W
This is the second Mlily mattress I have purchased in the last two years. I love my original one though you have to spin them around every other month or so because they really do form to your body...They also tend to be a little warm, I live in Ohio and rarely used more than a sheet all winter long, with my house set to 62 (62 is totally not low because my house keeps the heat in so it feels warmer for those of you that think I might possibly be a penguin). This mattress I bought for a friend of mine and it's just as comfy as mine. The off gas usually goes away within 24 hours and for some reason I tend to believe this mattress has less off gas than mine. So the sole reason for not giving it a 5 star is because I sleep hot and it isn't the coolest bed I've slept in, but it's uber comfy.
I bought one of these two years ago, paid about 750 for it and in my opinion, I got a heck of a deal. The bed is super comfortable and is comparable to other more expensive mattresses. I spin it about every six months or so and bc its a coil/foam hybrid, it's kept its shape nicely. Everyone who has slept a night in this bed says it's one of the better sleeps they've had. I recommend it.
So far so awesome. I'm a big guy with a serious accumulation of orthopedic issues. Used this to replace a twelve year old top of the line Sealy king size that was keeping both my wife and I up tossing and turning all night. Tried this in a showroom and I was so relaxed in five minutes I almost couldn't get up. It does sleep warmer than a conventional mattress, no doubt about it, BUT, it's a whole lot cooler than the old1st generation foams ( which I found intolerably hot). Super simple pakage shipping makes it a whole lot simpler to handle than a conventional, and we experienced very little if any issues with degassing odors or the foam reaching it's advertised thickness. Due to space issues our two new mattresses were unwrapped and left to reshape standing on their side, which may have actually helped, given the greater surface area exposure and reduced resistance that that orientation allowed. We've now had them (a pair of long twins) for several months and my 110 lb. wife found it too firm, so we replaced hers with something better suited to the princess and the pea and gave hers to our son, and he loves it. We'll see how well it holds up over time, but considering the difference in cost I could replace this every 3-4 years for what we spent on the last Sealy. We did also try probably two dozen similar offerings from the major names and the fanciest Sealy foam mattress was the only one we found that we liked as much or better, just not several thousand dollars better. I consider this proof that you don't have to sell a kidney to get decent night's sleep. Just hope it lasts. We also purchased a pair of the adjustable bed frames with the wired remotes (Pragma) and are equally impressed with them in terms of function and value. The wired remotes are actually a blessing in disguise for folks like me who are constantly losing one. The only caveat is that the twins tend to slide apart on their frames, so I'm working on addressing that (maybe Velcro or a retainer such as is used on the foot of the bed) but overall sleeping better than I have in years.
My wife and I have had this mattress for 3 years now, and it's still great. There is a little bit of a break in now, but it's still very comfortable and not too soft. It doesn't feel like a hammock as a spring mattress would, and it's actually still medium firm. I have back problems, namely lower back spasms, and this has helped me greatly. It works for back and side sleepers (myself) and stomach sleepers (my wife).
I actually bought this from a local vendor in my area. For years I have favored what my family lovingly calls an 'iron slab' for a mattress. I'm a firm supporter of a firm mattress. However, as I get older I got more aches and pains to go with my years and a hard as rock mattress is no longer ideal. But I didn't really want a cloud to sleep on. I cannot remember how I got turned on to memory foam mattresses, but after exhaustive research I surmised which one would be the best, this one wasn't even on my radar. Before buying the one I had selected online, I wanted to test out some memory foam mattresses in the store to make sure that it was possible for them to be comfortable and yet firm enough that I wasn't sinking into them. I went to 5 stores locally, 4 of the stores encouraged me to look at a Sealy, however, the vendor I had gotten my previous mattress from showed me the M Lily. I fell in love with the Lily, but I'm a cautious buyer, so I went home and did some research, and liked what I found. So I bought it two days later. I have had this mattress now for a week and I love it. I won't say that it wasn't an adjustment coming off of a spring mattress, because it was. This mattress is firm, I tried to punch it and it actually hurt my fist. However, the human body is heavy and this mattress will sink a little on the areas where you put the most pressure, namely your butt. LOL. And if you stay in one area for long and warm up I have noticed that the mattress foam seems to get almost 'gooey', however, move from that spot and everything goes back to the way it was. I love the quilted cover, I loved it so much I actually didn't put a fitted sheet on the mattress for the first 5 days. The top layer of foam is some sort of cool gel formula and you can feel it if you run your hand over the quilted top. Altogether, if you like a firm spring mattress than I would recommend this mattress for you.
Just bought one of these here in town. I've literally been in it all night and day it's awesome I weigh close to 300 lbs my wife doesn't feel me get in and out of bed it cushions my weight it's just a great mattress. Even our lil boston terrier loves it lol. Only thing I suggest is make sure buying online like this that you don't lose the 10 year warranty it's great for piece of mind
I bought my daughter this mattress a couple years ago. She loves is so much, I just bought another for my son. He is sleeping very well and loves it, too.
had back pain, headache and tired all the time, and all of it is fixed with this mattress. It offers great support while molding to your body and relieving pressure points. I weigh 240 lbs. Lets hope it lasts a long time
We just bought this mattress about a week ago and we absolutely love it! I was afraid of buying a mattress online so we went to our local furniture store where they had one of these for us to test out. Loved it, bought it, no regrets. It's not too soft not too firm. My husband doesn't like soft beds and I don't like firm beds but we both agree this is the best mattress ever. Also very afordable for what you get.
Bed will not last more than a couple years. Mattress will deform under your body weight until it is virtually impossible to stay on bed. Warranty is a scam. They will not honor the integrity of the mattress.
We were replacing a futon mattress on a day bed in our office/spare room. The futon was so hard it was like sleeping on a stone floor. The new mattress is perfect for me to sleep on when my partner has the flu etc. It has enough support but is similar to our memory foam mattress. When we unpacked it there was a slight smell as it aired but it was minimal and went away quickly. I'm quite happy with this mattress. It's perfect for my day bed. Other reviews have commented on how it bears up over time, obviously I can't speak to that concern.
7'' size is very comfortable: supportive yet soft. Makes my sleeper chair very accommodating, especially for older guests. Arrived quickly; packing odors dissipated within 24 hours.
Excellent product and great delivery service for a bulky product
We had purchased two 10'' Mlily mattresses for our vacation and everyone raves about them. So, when it was time to invest in a mattress for our main home, we thought we'd do the same. After reading dozens of reviews, we went with the 13'' Serenity pillow top model. The first night seemed like a dream. After the first night, my wife and I have experienced nagging lower back pain that can only be caused by the mattress. We are hoping that the mattress softens a bit with time, but so far we are less than completely happy.
Love it it's like sleeping on a cloud best purchase I've made so far
A great mattress, finally found the one!
Very impressed. Had reservations buying a cheaper brand as opposed to Tempurpedic, but the cost savings made it worth the gamble. We've had it for a month now. VERY glad we went this route. The bed is comfortable, sucking you in yet still firm. And the cost savings makes it even more worth it. I would recommend this bed.
It's high quality and makes spring mattresses seems like something dinosaurs would sleep on. If you can imagine being on a distant planet in anothe galaxy sleeping like a boss, this bed is what you'd be sleeping on. Seriously though, it's very supportive yet very comfortable. Stains easy but the lady who sold it to me said any foam mattress needs a waterproof cover. Why the cover isn't washable on this model is anyone's guess. Maybe the makers of the bed thought the buyers for these things were going to be single people that happen to be extremely careful about not having wine in bed...Also, yes, as the other review states, it is very comparable to the mattress at Ashley furniture and such. Maybe more comfy.
Heavenly. The most comfortable mattress I've ever had the privilege of lying on. I replaced my $3k Tempurpedic with the MLily and have slept much better.
I must admit I never would have imagined I would buy a mattress on the Internet without even trying it out first. Well we took a chance, and the whole experience has far surpassed my expectations. My husband and I were disappointed with our local store who carries Mlily. We went there and I liked the Bliss mattress and he thought it was too soft. So we tried out the Energize model and it was too firm for me. So while looking at the Mlily catalog they gave us, we both liked the tranquility mattress and thought that would be a good choice for us. Hybrid , middle of the road firmness, cooling feature and it was one of their higher end models as well as being featured on the cover of the Mlily catalog. Well our local store told us this Tranquility mattress was not available here and was mostly sold in Europe! Really??? Well I immediately looked it up online and found it on here for close to 500 dollars less than the bliss model at the store, with free shipping!!! Now...about the mattress...... It is absolutely wonderful!!! It arrived within 3 days of ordering it and came rolled up nicely in a blue tarp to protect it. We opened it and let it expand for 24 hours.... now keep in mind: I was sleeping on a 19 year old innerspring mattress and I was used to it being very soft, and having the roll to the middle and sink feature lol! Anyway at first I thought it was a bit firm for me, but I have been sleeping on this for almost 2 months and it has softened up just a little and I have been sleeping soundly throughout the night! Its firm but soft if that makes sense. I absolutely love this mattress and would highly recommend it!!! You have lots of support but when you lay down, it conforms to your body without sinking and it just feels dreamy!!! I feel more rested the next day and don't wake up 6 or 7 times throughout the night like I did on our old mattress. The seller we got it from was wonderful too! He went above and beyond to make sure some details were ironed out and helped with us choosing a new foundation for this mattress. We tried out several mattresses locally which were in the 3000 dollar range and this mattress feels just as good if not better than those. I highly recommend this mattress as my husband I have both recieved many positive ramifications as a result of purchasing this mattress:)
We stayed in a hotel suite that had this mattress. We loved it so much we bought one on amazon and it is exceeding our expectations. Love the gel that helps keep the bed feeling cool. The memory foam has great support and doesn't give you the 'sinking' feeling. It conforms to your body very nicely with comfortable support, it doesn't swallow you up. Overall we love this mattress, couldn't be happier.
We have had this mattress for two years. It started off great but not so good now. I wake up around 3:00 am now with my back hurting. The mattress top has gotten loose with the material pooching up. The support is just not there any more. Have slept on other beds (hotels, visiting family, etc) and I sleep well with no back pain. So now I have to put out another chunk of money for another mattress - not an easy thing to do with our income.
Never had any complaints for this bed. Very comfortable and at a great value. Do not pay over 800 for a queen size, otherwise you are getting majorly ripped off.
I have only had this bed for under 30 days but I am so sad I spent $2700 on it. I told the sales person I wanted a bed similar to my ICloud Tempurpedic. I was told this is better than the ICloud. Well, I feel like I am laying in a coffin. The bed sags so bad in the middle and to get out of it is like climbing Mount Everest. I do not have this kind of money to be spending on a mattress. Am so so sad I purchased this product. I would not even sell it to anyone but just take it to the dump.
I have had 6 back surgeries getting ready for #7 ,when I contacted the company about a problem with the mattress that I paid $1200 for in April I was told to dismantle and lay everything on the floor and lay a broomstick on it and take pictures of it, I tried this and was layed up for 4 days on a mattress that hurts my back, thank you very much I guess I am stuck with it so when I can I will buy another one, mostly upset about being deceived about warranty and comfort level thank you and very happy I will never have to deal with this company again
We have bought 2 beds from Mlily and they are the best beds. We also have bought several pillows and they do not go flat like your normal pillows. I would highly recommend there beds and pillows to anyone. I have back problems and since we have bought our bed I don't wake up in pain like I use to.
The first time I laid down on my MLILY queen mattress, I knew it was the best. A year later it still is. It is quality and comfort.
Recently purchased an Mlily at a fairly expensive price, after receiving it and getting it on the bed, it was impossible to sleep on.TOO HARD,like sleeping on a concrete floor, the place we bought it from says oh just give it time.well we gave it time and then some more time. So we went back to where we purchased the mattress,and all they would say is that Mlily does not have a comfort guarentee.. So after giving it another month and not hearing it back from the store where we purchased it. The mlily went to the dump this morning. We never heard back from the store or the company.. Pretty sorry. Every friend i have will know to avoid mlily...Terry SheltonJackson Tn.
Made my purchase for the King 13" Semi Firm and I've had the best sleep ever... Would make sure that I ordered the cooling Pillows also. Do not have the model numbers for my items but I am very HAPPY with MY PURCHASE... Thanks, Tammy
i purchased this mattress from spiller furniture in columbus ms. when the mattress was delivered i noticed that it didnt look the same as the one i had decided on in the store. when i sat on the side of the mattress in about 3 seconds i would have ended up on the floor if i hadnt caught myself. spiller refuses to do anything about it and mlily has had me jumping through hoops taking pictures and getting no where. Bottom line is i am out 1300 dollars for a mattress that i cant sleep on. So wheather or not this is the mattress i saw in the store or not they both are mlily mattresses.