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Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide dual sided firmness options, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Level Sleep is an all-foam mattress that features proprietary TriSupport technology that supports the spine using zoned support. The shoulders and hips are relieved of pressure, while the spine is supported by firmer foam. This is ideal for side and back sleepers with back pain and those that are concerned about posture. With data from an independent single-blind medical sleep study, Level Sleep significantly helps lead to more undisturbed sleep.
Based on our aggregated reviews and our scoring method, we recommend Level in this match up!
See Our Full Review of Level
Everyone wants to get to the bottom of which mattresses are best rated, but it isn't easy from just browsing online. Based on our analysis of online customer sentiment, customers rate these mattresses very well. Although you may not experience the same excitement after buying, good reception from customers is an excellent starting point to do more research.
Having a supportive mattress is important to those of all body types. Even if you like a mattress that isn't super firm, a bed that keeps your back feeling good for longer is what's important. Overall, these mattresses offer that kind of support.
Edge support is one of the most important things to sleepers -- must don't know until they lose it. These mattresses are strong in the edge support category, which means there is comfortable resistance on the sides of the mattress giving more sleeping area.
Bowling Ball & Density Tests
Measuring firmness with a bowling ball on the surface of the mattress is a good approach and it does a good job measuring even support throughout the surface layers. Customers report that these mattresses offer even support across the surface layers.
Durability is the single most important criteria for buying a new mattress next to initial comfort. Getting 7 to 12 years of use out of a mattress and still being comfortable at night is a nice show of durability. However, there are additional things that can affect longevity -- like materials and how much the mattress is used. These mattresses do very well when it comes to durability. That said, some with heavier bodies may experience a slight decrease in durability.
Get an Instant Discount for Helix: Up To $125 Off Mattresses
Having great ratings from customers is an important indicator for shoppers. Customers give these mattresses higher marks than most competitors, which should give you confidence in learning more about them. Keep reading on to learn about the specifics and how they will relate to your body!
Supportive mattresses lead to healthier back and sleeping habits. These mattresses provide excellent support for sleepers with reviewers agreeing on the benefits.
Edge support is an important mattress indicator for reviewers and customers. If you like to sit on the edge of your bed, you'll want a surface that doesn't sag beneath you. These mattresses offer even support along the edge., which is great for those that sit or lay close to the side!
Bowling Ball & Density Tests
Online mattress reviewers love to use bowling ball tests to show firmness and supportiveness. Within their firmness range, these mattresses do a great job at support, which is great for sleeping soundly.
Whether it is a car or a mattress, we as customers demand the things we buy will last a significant period. However, with the Internet economy vs big corporate retailers, it is more difficult to wade through quality. Even your refrigerator doesn't last as long as it used to. All that said, overall, customers feel that these mattresses are doing well on durability. They should provide comfort for 7 - 12 years based for most sleepers. Also, with a generous trial policy, if you felt like things weren't working after a short period, you could get a refund.
Get an Instant Discount for Level: $225 Off Mattresses - Code SLUMBER225
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
I had a bad shot mattress. I replaced with the tri support and have slept much better from night one. The mid support area is a little to close to the head for my baby. I have a twin. My abdominal part of my body is a litttle longer than normal and my legs area little short. I would have bought the longer and wider one but don,t have thes space.View More Reviews
The TrSupport Mattress is great! We wake up without back pain. It's just the right firmness and it's really fun to sleep on; raise your head, raise your feet and use the wave to relax awhile before sleeping. Thanks to the technology team for the development of Level Sleep mattress bed. This mattress is made with high grade materials and will last a long time. We may go back and buy the mattress TriSupport Topper for days we want a change of pace to pamper ourselves. We recommend this bed to anyone who wants to Sleep Happy. Thank you.
I really love this mattress, it is very supportive in all the right places. The staff are very helpful.
For years I have had to put a wad of socks under the middle of my back to give me the support I needed to lay on my back. With this mattress I no longer need to do that. I also had issues laying on my left side putting pressure on my hip and making it feel out of joint the next day. With this mattress I have a lot less of that issue as well. I am very pleased with the purchase.
We started sleeping on our luxe mattress 2 weeks ago and couldn't be happier! We previously had a different brand foam style mattress that cost quite a bit more and we are much happier with the Level Sleep product! Thank you JJ and Zach for the awesome service!
We upgraded to a king after having a queen, and couldn’t be happier! This mattress provides amazing back support! I had just gotten shoulder surgery, and as a side sleeper needed something super comfortable for my back - no pain, and love may be converted to back sleeping!
I love this mattress aND the pillow. I feel so much better in the morning when I get up. My neck is happy, my bow back is ready for the day. Three different firmness on the mattress support the different part of the spine. And the design of the pillow fits so well with the mattress. I'm recommending this brand to all of my patients now. And Zach, the sale's rep. he was o thorough, kind, step by step and he answered every single question that I had. (I ask lots of questions... :) so thank you. and I will reach out to Zach sometime next week to sign up the health professionals program for the clinic as well.
Thank you very much for your donation to my sleep following the loss of my home in the Sonoma Fires. I am grateful for your charity. The mattress has been great to sleep on. it was very easy to “install”! thanks again Isa Jacoby email@example.com
LOVE LOVE LOVE this mattress!!! Bought this for a new home in Prescott Arizona and couldn't be more ecstatic!!! Going to buy toppers for all others beds!!!
I have a very sensitive back and I cannot believe that the first night I slept on this mattress I had the best night sleep. It’s seriously the most comfortable mattress I’ve ever slept on! Thank you so much!
Thank you so much for your gift of support both emotional and physically. We are rebuilding our lives after the fire. Having a safe, comforting place to sleep at night has made a huge difference in our healing. Your team took such great care, showed so much kindness, and the mattress has actually helped with a lot of back pain that we were both experiencing previously. Much gratitude! Happy Thanksgiving, we are grateful to you! Kalika and Sean
the mattress isn’t much softer than i expected - but my back ache has gone and we have a restful nights sleep
This is the best mattress I have ever slept on!! Having lost everything in the recent Sonoma County Wildfires, we are so appreciative that you were able to help us. Thank you!
We are one of the many fire victims that assisted in getting a mattress. I can't say enough how much of a relief it was to have one less thing to worry about. Zach was the team member who helped me with our transaction and made everything even that much easier. They are super responsive, personable, and legitimately care about you as a person. The mattress itself is great. Provides support and is just right in firmness. You can't feel someone getting out of bed or rolling over at night wich also allows for the best possible sleep. Having a lot of sleepless nights, this was a very pleasant surprise. THANK YOU LEVEL SLEEP and thank you Zach. Very grateful.
Level Sleep was an incredibly thoughtful and most generous company to donate an amazing mattress for our son after the Northern California fire. We will certainly pass on the wonderful spirit of this company as well as the amazing products they develop at this local company. Thanks Level Sleep! Liz Takano
We have had our Level Sleep mattress now for one week and so far so good. It did take some nights (3) to get used to it and find the "sweet spot" for greatest comfort, but since then, we have slept great and have had no back trouble whatsoever!
I have had back and neck issues for quite sometime. I had no idea what I was missing out on until I slept on the tri-support bed! I am a Northern California fire survivor and the amazingly generous team at Level Sleep Sonoma gifted me a bed. I am forever grateful and will never go back to a standard mattress!!
I love how the mattress supports different parts of the body.
This mattress and pillows are worth every penny. Have been have great night sleep ever since. Should have bought this month's ago. Thank you for everything.
Before we purchased our mattress we had a couple questions about the product so we contacted the company to get more information. They responded right away and answered all the questions that we had. The were super friendly and informative. We purchased the king size mattress and have absolutely fell in love with it. My husband has back issues and this mattress has helped him tremendously! I recommend this bed to anyone looking to get an amazing nights sleep! It is totally worth the investment!
The mattress makes me feel like I'm being cradled in a marshmellow cloud. The support is just right for my girly hips. Really, really comfortable. I'm very pleased with this purchase.
Took a week off and went camping. I was nervous about being away from my mattress, so I bought the Level Sleep Topper to go into the RV. My back never missed a beat. Pain didn't even show its dirty little face. Usually by day three in the camper mattress, it is difficult to get out of bed. This time, woke up just like I do at home.
I'm so grateful my chiropractor suggested this mattress. For anyone who suffers with fibromyalgia, it is an answer to prayer. I also have a herniated disk & OA. This mattress provides the different levels of firmness/softness where they are needed most & I couldn't be happier.
I found Level Sleep through a friend and then was welcomed into their cozy Sonoma home store to one on for style. While the mattress in the store was amazing and is what prompted my first purchase for my new place; it was not until 30 days of incredible sleep that I appreciated the beauty of the TriSupport Mattress and Level Sleep's innovative technology. The stress of moving paired with other life altering events left me quite sleepless, but there was something in the comfort of my Level Sleep mattress that helped me sleep like a baby. More than 120 days in, my mattress continues to provide healing and restful sleep as promised. I am a believer! Thank you.
Recently bought a Level Sleep mattress when it was time to upgrade and we love it. My husband, who is an airline pilot, is sleeping better than ever. Just wish we'd bought them for every room!
I am always trying each night to feel where my body is touching the mattress, and I've normally dozed off without figuring it out. It's so cloud-esque that you can't feel it pushing up against you, you just melt in and then are supported. Loving it!
I am a chiropractor and my patients love the Restore Pillow. They are having better nights sleep on it and it also helps with their neck pain. The mattress is also amazing as well. I highly recommend. Dr. Cobb, Fredericksburg TX
The mattress provides great support and allows for a refreshing night's sleep. It's only been a week but so far so good!
Love the new mattress. It does what you said it would do - support the spine in the midsection and softer places for shoulders and hips.
We were long overdue for a new mattress and are very happy we chose a Level Sleep mattress and pillows. It arrived in a box that was easy to open and allowed for simple set up. We appreciate the different levels of firmness and find our sleep is more restful and in the morning it is easier to get out of bed!
I noticed less tossing & turning the first night I slept on my TriSupport mattress. After a few more nights, I realized I wasn't snoring as much if at all! I like it's firmness and that I don't sink into it but rather sleep on top of it. It's comfortable sleeping on my stomach as well, however, I find I do not wake up on my stomach anymore because I'm quite comfortable sleeping on my back or side. I'm very happy with my new mattress!
Level Sleep products are literally brilliant. They have varying levels of firmness within ONE mattress/mattress pad to properly support your body in different areas no matter how you sleep. My boyfriend prefers a firm mattress and I prefer softer - great, right?! Our mattress was TOO firm for me so we got the Level Sleep mattress topper and both LOVE it. He and I both agree it's the most comfortable bed we have ever slept on hands down. Years ago, we had a tempurpedic mattress which I actually loved but it trapped in heat which the boyfriend did not love and it was still not quite firm enough for his liking. Level Sleep products do NOT trap in heat and provide the perfect firmness in all the right places. Before getting this topper, I was having neck & back pain which has since gone away since I've been sleeping on this. I could not recommend Level Sleep products more. Worth every damn penny. We spend 1/3 of our lives sleeping - give yourself the gift of the frickin best possible most comfortable night's sleep (and naps) ever.
We got the mattress a week ago and have enjoyed every night of sleep since. Wonderful support, especially in the lumbar region, and very nice on the shoulders for side sleeping. The one thing that surprised me was the lack of support while sitting on the edge of the mattress. Not a complaint, just unexpected and took a little getting use to. The ordering process was very simple and delivery was quick. Getting the bed out of the packaging was easy as well, and very cool watching the compressed mattress come to life. I would recommend the mattress and company to anyone looking for a new mattress.
I bought a good mattress that was just too firm with no give. The Level Sleep Topper performed just as I had hoped. It truly does live up to what is advertised!
Incredible experience. Company treats customers with courteous, professionalism and above all the understanding of each individual needs. The mattress topper I bought is of high quality and craftsmanship and arrived at my front door, free shipping. Quick delivery, and as promised. I would definitely recommend this company to my family and friends.l
Best mattress for the back I ever had.
I had just bought a Casper mattress before being presented with the level sleep concept. So I ordered a cover. Incredible results. While Casper was decent, I now have enjoyed the deepest uninterrupted sleep in years !!! I highly recommend this product.
We bought this mattress based off our chiropractors recommendation d and we absolutely love it.
I have a chronic lower back pain so I tried several other options before Level Sleep. And I can surely say that Level Sleep totally works for me. This is the first mattress which really relieves the lower back pain. I feel better even throughout the day. Thank you! I didn’t think this was even possible.
My mattress topper is wonderful although it took almost a week to adjust to it. My aches and pains are not as bad. Thank you for making a great product.