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Helix is one of the most innovative companies in the mattress-in-a-box movement. Over the last 3 years, they have been offering fully customized mattresses to customers with their high-tech sleep quiz. Being one of the first to provide dual sided firmness options, they also have made it even simpler for customers to select the right mattress (even if they don't want to use the sleep quiz). With 6 comfort designs to choose from, Helix has really focused on delivering to every type of sleeper.
Hyphen, like many others, offers just one mattress designed to fit everyone's needs. This mattress is made of three layers of foam -- polyurethane on top, transition in the middle, and support on the bottom. What it offers hand-down is relief on pressure points, which is excellent for those with constant pain.
Based on our aggregated reviews and our scoring method, we recommend Helix in this match up!
See Our Full Review of Helix
Most customers feel quite comfy with these mattresses and they gave them high marks overall. Some, however, didn't feel share the same delight. If you are thinking about buying one of these mattresses, make sure to do some more research below to make sure it will work for your body.
Most reviewers find these mattresses to be supportive, which means the support layers of the mattress work with your body to align the spine for most. That said, a few customers have had complaints, so make sure to check out whether your purchase pick is right for your sleeping position and body type.
Overall, these mattresses are reported as having good edge support, which means most don't experience a noticeable depression when rolling towards the side of the mattress.
Bowling Ball & Density Tests
In tests that measure to see if a mattress has even support throughout the mattress, these mattresses have similar firmness levels and therefore even support throughout. That said, some reviewers describe rare support issues, so make sure to browse the reviews before buying.
Customers are always on the lookout for highly durable mattresses. However, with some out there looking to ship more beds rather than making the right mattress, it can be difficult to find the right mattress that lasts. However, even with that being said, these mattresses have some good marks on durability. For the average sleeper, these should last up to a decade. If you have a heavier build or use your mattress more than nightly sleep, you may find your mattress slightly less durable.
Get an Instant Discount for Helix: Up To $125 Off Mattresses
Sleepers give these mattresses solid scores for overall satisfaction, which means when we evaluated current customer sentiment data from across the net, these mattresses ranked very well. This is a solid starting point to discovering if this mattress will work for you -- read on for more information on specifics.
Some people think mattresses that are supportive are also always firm, but when we talk about support, we're talking about supporting the the body properly no matter the firmness. Most customers have described this mattress at performing well on support, but rarely, some customers are not so sure.
These mattresses have good support along the edges, which the preference of those who sit on the side of the bed or sleep close to the sides of the mattress.
Bowling Ball & Density Tests
The bowling ball test is useful for discovering if a mattress is evenly supportive. These mattresses are above average in providing support, but there are a rare few who report feeling some discomfort.
Longevity is key to budget-conscious mattress shoppers. However, with brands shooting for higher profits, it is not always an easy thing to find. That said, with customer feedback data and material specifications, these mattresses, specifically, should provide a nice amount of durability for most -- lasting over 5 year for most. But, some who are heavier in build may find that their mattress degrades somewhat sooner.
Get an Instant Discount for Hyphen: $150 Off & Protector - Code GRATEFUL
My helix isn't perfect but it's a whole lot better than what I was sleeping on before. After a couple months I've noticed a little sagging on the side I typically sleep but overall I love my mattress, sound investment.View More Reviews
The mattress is fine, it's pretty hard so we had to put another foam mattress on top. Also, I move alot when I sleep and my husband can still feel my movement. I am not sure this mattress was worth the price, but it's ok I guess. I probably wouldn't recommend it to anyone.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
we just spent a week in another "custom" bed and was so happy to be back in our HELIX bed. These new beds are so dang hot, I hate it. BUT not our HELIX. Happy mamma to be back in her cool bed. Thank you.
I was completely unsure if I should try this new bed in a box thing. I took advantage of a sale and had it in a couple of days. I set it up in the morning, hoping any off-gassing would be done by bedtime, to my surprise, there was none. The bed was/is super comfortable, I'm glad I took the chance. My only complaint would be I had to figure out how to dispose of my old mattress. Highly recommend!!!
We are on our second full month of sleeping on this amazing mattress. No issues of being too hot. Very comfortable.
Oh my gosh, we LOVE our new Helix mattresses! We bought another brand about 10 years ago, and hated it after only a few months. This time, we did our research more carefully, and also made the decision to go with two XL twins pushed together, instead of a king. That way, I could get my mattress my way, and he could have his softer. We have slept better than we have in years! Plus no sagging in the middle ... easier to move ... no movement when one of us gets up in the night ... I only wish there were some kind of special headboard so we could slide them apart more easily when we change the sheets. I know I'm gushing, but I can't believe what a difference having a good mattress makes. Kind of fun to unpack, too. ;-)
Comfort galore, buy one and you will be sleeping on a cloud.
This bed is no joke. We actually had similar styles and got a blended bed. We have never slept better. A bed made for your weight, height, and position...how could it be better?
We purchased a Helix a few months ago and so far we love it it's comfortable and doesn't sleep hot. We also go the pillows that are cool to the touch which helps me fall asleep quicker
We ordered the soft and it was too stiff.
This mattress didn't end up being the one for us however I thought it was important to say how easy the experience was. I anticipated some push back when I started the return process. The Helix rep was very professional and the return process was easy and seamless. You can buy this mattress worry free. I would recommend anyone looking for a new mattress to give Helix a try.
First few days took some adjusting but after that I was fast asleep in minutes
This mattress is a dream come true. I can sleep on my back and sides without pain. Although it was a little stiff at first, Helix sent me a topper for it which changed everything. If you like the soft layer of a topper, choose a softer option when building your bed and you won't need the topper :-). If you are not convinced, try it. It's worth the 100 day trial!
Arrived damaged. lots of back and forth as to either send back or donate. The donation process is complicated and now the time is expired for that. Not the best experience and I now have a damaged product.
We have a vacation home by the sea, so lots of summer family visitors, everybody has uniformly loved it, we love the fact that it's square till the edge with none of the usual round off that make you feel like your falling out of bed when your near the edge.
Soft and comfy upper layer with supportive mid-layer. I've slept like a baby every night.
The Helix mattress arrived as promised. I was able to inbox it myself in a small room, but recommend 2 people. Comfort-wise, the mattress has been too soft. Th reason for this, I believe, is the only flaw in your order system. I was not allowed to adjust the results of my sleep quiz on your site. I almost did not order because of this. This mattress is better than the Nectar I tried, but the your software' results of my quiz are not necessarily accurate.
Great ordering experience. Shipped wuickly and arrived on time. The survey did a better job of matching to my preferences than my wifes. Great feel and support. Edge support is a little lacking, but otherwise i am happy with the results. Def feels better for back sleeping as it feels fully supported. Not quite as good for side sleeping for me but I have wide shoulders and have had a hard time finding a mattress that can do the trick.
Everything is going good. Sleep really well and it has good suppprt. I would probably go a little firmer next time around. The real test will be a year from now to know if it is building grooves.
Wish it was better. Price point is right. Advertised as firm but closer to soft medium. Nice that it was delivered. Not cool at all- despite how it was advertised. Not a stomach sleeper bed, only good night sleeps I get are on my back. You pay for what you get.
After sleeping an a multitude of different mattresses throughout my teens with moving houses and eventually starting college. I can safely say that this mattress has made my sleep an absolute pleasure. To really know that this mattress is for me in all aspects really adds to the value it gives me and for a cost that is much less than other very high end mattresses. Couldn't be happier and hopefully I won't need to change in the near future.
I ordered my mattress too firm but they got me a 2' topper and I sleep wonderfully.
My husband and I couldn't be happier with our purchase! It's hard to get out of bed in the morning because we are so comfortable!!
We are so enjoying our new mattress and foundation! No more aches in our hips and backs. Restful sleep has returned, thanks!
The mattress is too firm for me, not enough sink. It was supposed to be medium soft with lots of sink.
I was really excited to get the new Helix pillow with extra cooling. I sleep hot and I thought it would be awesome!!! Love the mattress so I had high hopes. The pillow itself is comfy, and it's neat to be able to add or remove filling so easily, but the extra cooling is non-existent. I even tried different pillowcases - a low thread count is what they recommended, also tried a bamboo one that was supposed to have extra air flow. Also tried no cover at all (but since you can't wash the pillow, I didn't really want to do that) but it didn't help. I'm still debating sending it back.
I tried the Casper for 90 days and I just couldn't get used to it. Way too firm for me. Replaced it with a Helix and I couldn't be happier! It is the most comfortable mattress I have ever slept on. I can now sleep on my side as comfortably as on my back. The only downside is that it is much harder to get out of bed in the morning.... seriously.
Once I got this bed I finally woke up with no pain what so ever. It definitely takes some getting use to but I highly recommend.
Since we purchased our helix mattress I've had the most restful sleep that I've had in years. We had purchased several other mattresses and with in a short time were very disappointed! Not with our helix! My wife no longer has back pain every morning and neither do I . We awake feeling rested and ready to start our day!
We have had our Helix blended mattress for 7 days. How refreshing to wake up without any back pain or aching muscles. The turnaround time from order to deliver was so fast! I'm so glad we ordered it.
I love the bed. Best sleep I have have in so many years. But when I ordered I originally looked at a king and wanted to order a cali king. But some how when I placed the order it was the original one that got pushed through so I got a king. Other than that mix up I am very happy with it.
Had pain with last bed switched to this one my back feels great now I have had it for 8 months and it's great
We needed to replace our 12-year-old mattress and decided to try the online experience. After some research, concluded that Helix was the right company. Totally liked the sleep survey to customize the mattress. Was really fun to unbox and watch it "come to life". The first night was awful. Then it got a little better but felt like sleeping on a board. So I decided that instead of throwing in the towel (because support is good for you), we'd explore other options. Went on Amazon and bought a down alternative feather bed topper for like $100. Made all the difference in the world. Now we have a good solid mattress AND a great pillow top.
Arrived quickly. Set up was a 5 minute process with most of that time getting the mattress out of the box. Fully relaxed into it's full loft by the end of the day. About two days with no sheets before I noticed the scent had disappeared. Was replacement for guest room but I've napped on it a few times and thought its was perfectly comfortable.
Before we got this mattress, I was waking up 10-15 times most nights, and we had a memory foam mattress (although it was used and we didn't know the age). I also had a lot of trouble with severe temperature changes at night, which would keep me up. With the helix mattress, except for a bathroom trip, I often will sleep through the night!!! I cannot believe it. Truly.
Pretty good. Hot at first but seems to have improved
We gave the bed nearly 100 days before deciding it was not the mattress for us. How dors one really know what configuration is right for them! The one thong we got right was the sleep cool feature. The bed seemed way to firm and yet seemed to cause hammocking. We tried several layering options on top of the bed with some success. Thank you Helix for always answering my questions, your customer support was much appreciated.
How to describe? Not like sleeping on a cloud, because clouds look lumpy. How can a mattress feel both firm and cushy? Don't know--but it is. My dog likes it, too.
I just got it out of the wrapping last week so I'm sure my body just needs some time to adjust or whatever. I've heard nothing but positive reviews.
One of the best mattress I have ever slept on.View More Reviews
It doesn’t gas and it stays cool! Perfect for me husband and myself!
I have had the Hyphen for over a month now and I can't relay to anyone how happy I am with it in a review. It's just a fantastic bed. Period.
Feels great and takes some getting use to but overall very happy.
Stays cold, even with multiple sheets covering it. Super comfortable and relaxing, no longer twisting and turning for that perfect spot.. Transformed my night!
My husband had been noticing on his sleep tracking device a severe lack of deep sleep. He would get an average of 30-45 minutes a night. After trying out various mattresses in stores and doing a lot of research online to find the right mattress, we found Hyphen. We've been sleeping on our very own Hyphen mattress for about 6 months and we absolutely love it! I sleep through the night (mostly, I am a mom) and my husband's sleep tracker consistently shows at least 2 hours of deep sleep.
I was hesitant to purchase a mattress online, but we decided to give it a go because of hyphens return policy. My fiancé and I are so happy we purchased this mattress. The foam contours to my body well and I no longer wake up with pain in my lower back. This mattress is the perfect medium firmness and sleeps cool. The best part... there is little to no motion transfer. I am a very light sleeper and I hardly feel when my fiancé gets into and out of bed or tosses and turns during the night. It is incredible! We love our new mattress! My parents just ordered a hyphen mattress for themselves after testing out our bed.
I've never purchased a mattress online but since I was moving and didn't have the means to transport something large this made sense. Quick delivery and packaged well this mattress isnt soft but isn't too firm. I definitely would recommend this mattress for anyone in any situation.
My husband researched mattresses and this was his recommendation. Delivery and set up were very easy (though because the box is large--we ordered a queen mattress--I would recommend two people to help move the box, especially up stairs). I did not notice any smell once I unwrapped the mattress. We placed our mattress on our existing box spring, which has worked well. It took a couple of days to get used to the mattress, but since I have slept well. (We have had our mattress for just under a month.)
My husband and I bought the King size mattress about 5 weeks ago. When we opened the plastic, within minutes it it was ready to lay on. There was no oder at all! We also purchased the mattress protector. My husband prefers a firm mattress and sleeps on his side. I like a softer mattress and sleep on my back. I researched for weeks reading hundreds of reviews from all different companies. We have always gone to mattress stores in the past and we were over it! We have spent a lot money over the years, from the traditional spring, to foam and also Select Comfort air mattress. We wanted to move from a Q to a K bed. I loved that you can sleep on the Hyphen for 90 nights. That was huge to us! We also don’t feel each other moving around or getting up which is nice. So far we like the mattress. We are happy we have the 90 nights to really get the feel for it.
We've had our mattress for a few weeks now and really like it. Would definitely recommend it.
It was super easy to set it up and so far it's been very comfy. We're happy with our new mattress.
I am a 6'6", 275 pound person who sleeps on their side and no store-bought mattress I have owned compares to the comfort provided by the Hyphen. 10/10 would recommend to anyone looking for a comfortable, sturdy mattress.
Love it!! Comfy and well made! And attractive..fit the platform bed I ordered perfectly!!!!
Very good mattress.
My fiancé and I had been sleeping on a busted old mattress for way to long, we had visited a few mattress stores with hopes of buying a new but the prices were just too high. After sleeping on my sisters Hyphen mattress, I decided to buy one! With a little holiday promo code, the price was right! The mattress is insanely comfortable - firm but soft. Who knew we'd be able to sleep so well again! We couldn't be happier!
I saw a few reviews that said to give yourself a few nights to get used to it but my boyfriend and I loved it right away! It's so comfortable and has kept me much cooler than our regular mattress this summer. Awesome value for the price! I live in Alaska and I absolutely appreciate that Hyphen even ships up here, nevertheless does it for free.
I have had some very expensive mattress' in the past but this one is great. Have had it almost a month now and my back is much better, no kinks, pain and I am walking with a straighter back. :)
We purchased this mattress to replace a very thin, very uncomfortable hospital bed mattress. Initial concern was that the Hyphen mattress would be too thick for the adjustable positions. After unpacking and allowing the bed to expand we tried the head and foot adjustments. The head raised up to my sleeping position with no trouble. The foot/leg adjustment didn't work so well without a body actually in the bed as the mattress stayed flat and shifted upward. But once you put weight on the mattress the adjustments worked well. This bed is very comfortable. It also did not sleep "hot". However, we had to put a mattress cover on the bed because we were afraid it might get stained. So the plastic mattress cover causes its own heat reflection. After one week of use I give this bed a five star rating.
It's been a month and my husband and I love our Hyphen mattress. It's firm enough that we don't feel each other move in the night but soft enough to relieve any pressure points. Couldn't be happier.
But I am a believer. I did have to put a cooling mattress pad on the top, as it did get me rather warm a few nights, but other than that I am enjoying my new mattress. And I'm still in the 100 day test period.
My husband and I wanted a mattress to go with our adjustable frame and this is perfect. I prefer a firmer mattress and for foam, I think this is about as good as it gets. We laid on a lot of mattresses and we are happy we chose Hyphen.
The new Hyphen mattress is so comfortable! Both my husband and I had a great night’s sleep. No pressure points causing discomfort; no sagging on the edge. Definitely a great buy - thanks!
Enjoying the KING- SIZE comfortable - luxurios NEW Hyphen with 20 yr guanantee .....;))
Outstanding value. I was skeptical to purchase an online mattress but took the leap with the return policy. Very comfortable mattress and exceeded my expectations.
A friend got a Hyphen and loved it, so we went to check out his mattress. It felt great, so, after dithering about buying a mattress online, I ordered. In about a week, a big, heavy box (with very helpful handles) arrived. It's not hard to muscle the rolled-up mattress out of the box and onto the box spring (I kept my old box springs, because I like a higher bed). And then the magical inflation happens (sadly, there's no satisfying inflation noise...I was hoping there would be). And then you have THE most comfortable bed. It's firm with cushion on top, is the best way I can describe it. You're supported in any position - it forms to the parts of you touching it - but doesn't leave a print behind when you move. It's not noisy -- by which I mean, when my boyfriend turns over, I don't feel it. (Also, when my cats jump up, I don't know they're there, which has taken a bit of adjustment on my part.) Two things I've noticed: there's definitely softness at the edges, so if you sit right on the edge, you feel like you might slide off. Move back 2 inches and it's all good. I also feel like it runs a little warmer than my old mattress. It's not unpleasant, and it doesn't get hot, but it's definitely warmer. I'd really recommend this mattress to people who like a firm-with-some-give mattress.
It's so much better than my last bed. Very comfortable. Helps me get to sleep faster and stay asleep longer.
This mattress if just firm enough for my 210lb frame. I don't sink into it al all and can move rather easily which is not typically the case with memory foam toppers. A full memory foam mattress is wonderful.
Bed is awesome
Same high quality as the mattress. Very comfortable.
I like the mattress, the way it looks, the way it feels. I had a good night sleep.
I was a sceptic at first but decided to give the Hyphen Mattress a try and I find the mattress very comfortable! It really does provide great relief to the usual pressure points & feels like you are floating.
We purchased this for our guest room and an incredible buy for the price. We have a posturepedic mattress in our master that I do like better, but it was 4x the price. The Hyphen mattress is a perfect balance of comfort & value - and when it is time to replace the mattress in our master, we will likely choose the Hyphen.
Excellent product and I exceptional &a speedy service.
We are loving our new Hyphen mattress. My back and neck no longer hurt when I get up in the morning. I can feel my entire body being supported, and it is not the least bit hot. I am so glad we bought this mattress!
I was skeptical at first to purchase a bed online, but have never looked back since. The bed is constructed of high quality materials and I trust in its durability given the lengthy warranty and the fact this mattress is made by a reputable SoCal bed manufacturer. During my first week of sleep on the mattress I have noticed I am sleeping cooler and waking very little during the night (confirmed by sleep tracker I wear). My wife has also expressed great support and give balance since she is a side sleeper; I sleep on my back. Everything about this bed reminds me of more expensive latex beds, exactly what I was looking for. A bed that doesn't sink, but has the support of latex/foam and sleeps cool. My only knock on this bed is support at the edges is weak, but per reviews, this seems to be an issue with many memory foam and latex beds. Finally, if you are seeking a true memory foam bed that sleeps hot and conforms to your body due to sinkage, this is NOT the bed for you. You will feel some very light motion from your partner, but that is to be expected if you have a highly responsive bed. Overall I am very satisfied with this purchase and look forward to the bed continuing to break-in with use.
very pleased so far, but may purchase a pillow top for little more comfort