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Hampton and Rhodes is a brand of mattress retailer Mattress Firm, which owns west coast mattress retailer Sleep Train. This mattress is their economical counterpart to the normal name brand mattresses that cost more. One of their more popular products is the 'Aruba' hybrid mattress that comes with 7 layers of cooling and comfort foam, and a second layer of pocketed springs with a 'sale' price point of $599. That said, where you get value, you don't get detailed information on where the mattress was made or the specifics of the material.
Zenhaven is another brand by the factory-direct Saatva brand, which has done very well with their Saatva and Loom and Leaf brands. The Zenhaven mattress is an all-natural alternative with high-end materials like organic wool and 100% Talalay latex. What's more incredible: the pricepoint is much more affordable than major retailer varieties of the same quality, which is why it is such a great find for eco-conscious shoppers.
Based on our aggregated reviews and our scoring method, we recommend Zenhaven in this match up!
See Our Full Review of Zenhaven
Hampton And Rhodes: 7.8/10
Hampton And Rhodes: 7.7/10
Hampton And Rhodes: 8.1/10
No Back Pain:
Hampton And Rhodes: 8.6/10
Hampton And Rhodes: $189-$699
Hampton And Rhodes:
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Some sleepers are comfortable with their new beds, but others were not as satisfied with how the mattress made them feel. Even though there are those that like these mattresses, overall they have lower customer satisfaction than average. Read on below for more information from customers if you are interested in buying.
Firmness isn't the same as support. Good support means that it lines up your back and spine -- leading to a healthier night sleep. Sadly, these mattresses have some mixed reviews when it comes to support. Most customers are comfortable with the support right after purchase, but some customers didn't feel supported well over time.
For those that like sitting on the side of their beds, edge support is key. For most folks, these mattresses do a good job with edge support at the beginning, but some found it didn't last as well as they would have hoped.
These mattresses may not be as durable as you would hope after buying. Some reviewers have had complaints regarding durability and comfort over a short horizon. If you have a larger body frame and are hoping for something with longevity, you may experience good comfort initially, but do a last check on the mattress specifications and return policies before purchasing.
Customer satisfaction is one of the most important things to both brands and shoppers. These mattresses receive more praise from sleepers than many others, which should give you a good starting point to learn more. Keep reading on to learn about the specifics and how they will relate to your body!
These mattresses are quite supportive versus others in the industry. Their materials are good at aligning the spine and most folks feel comfortable due to this. Customers report that they feel a good amount of support and and describe that there is good initial resilience in the material.
Edge support is important when you are sitting or lying close to the side and are used to having a comfortable ledge. These mattresses have good edge support for those that need it.
Bowling Ball & Density Tests
A bowling ball on top of the mattress is a good way to measure support and firmness. Reviewers describe these mattresses as evenly supportive throughout the surface.
Mattress shoppers are on the hunt for highly durable mattresses. But with companies focusing less on building quality products and more on shipping product, it can be difficult to find the right mattress that lasts. That being said, these mattresses specifically have high marks from customers on longevity. For the average sized sleeper, they will last 7 - 12 years. If you are heavier than average, you may find that your mattress lasts slightly less long.
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I bought this mattress about two weeks ago. I like to run, a lot, and my back was awfully sore. My doctor, Dr. Richard Nygaurd, recommended I get a new mattress. After careful consideration, I selecting this cooling memore foam mattress. It is literally amazing! I simply love it! Now, after my second night run, my back feels supported and happy! Four thumbs up!View More Reviews
Very good quality mattress. Better that I expected. Delivery was fast and fabulous. Great deal too. Very happy customer.
I have had this bed for almost a year and I can tell you with utmost certainty that although these prices are cheap it only reflects the condition of the bed. It has absolutely no padding, unless you want a bed that creaks every time you move around on it then I would not recommend buying this. I have to buy a topper to make it decent at best. not to mention their delivery was atrocious.
This is not a great mattress at all! It does not provide the support that one needs. This mattress should be marketed for a camper trailer or something similar. This is not something you would want to sleep on long tern nor is it something you would want your children or guests to sleep on. I would return it but there is a $75 return fee - and the mattress is not worth it. Lessoned learned. Period.
Purchased for our son. He loves it!! He said his bed was like sleeping on a cloud!
I received my mattress a couple days ago. I ordered it on the 11th and it got here on the 14th. It feels nice and cool, however, I wouldn't recommend this mattress to side sleepers. It's more on the firmer side than I expected. other than that, l it's a great mattress.
It's nice to get a good quality item for a fair price!! Very comfortable, so happy with this mattress!! And got it fast and Free delivery....WOW... Thank you!!!!
This mattress is a perfect medium! I feel so happy and at peace when I lay on it. I feel back pain going away. This is definitely money well spent!
I bought this a week ago. The delivery was fast and easy, and the mattress was even better. I have always wanted a gel mattress and I finally found one in reach. Thanks Mattress Firm!
Very pleased with comfort and value! Better than many higher priced mattresses!
i got the 8 inch cool gel memory foem matters. it is quite nice and the delivery was timely and easy.
This mattress comes in 2 parts. 1 is a base mattress that is hard as a rock. The second part is a squishy gel memory foam topper that is squishy and soft. So when you lay down you think oh this is comfortable but then you hit the concrete mattress below and realize that joy was briefly experienced.
I was very happy with this mattress for the first 6 months. After that it started sagging and after only 1 year is very uncomfortable.
Bought this mattress December 2017 and hubby and I are going to throwit out. There's a huge dip in the middle of the mattress and we are a tall and lean couple, not overweight at all. Lately I've been waking up with severe lower body pain and he's been waking up with an achy back. You're literally trying to keep your biddy from rolling into the middle all night long, whether you realize it or not. In tired of g fighting with this mattress. It's affecting my quality of life and I curse the day that I bought it.
I reviewed bed in a box for weeks,, I have always been a innerspring buyer until the springs are gone,tried a pillow top and had major back pain. I debated cause I weigh 200 pounds and didn't think it would hold my weight,,and went to the store to lay on them, firm,med,plush and plush was off the list it's like a pillow, they told me to go for a hybrid 10-14 inches the higher the better,but my budget was under 500.00 and this med firm was 399.00 great deal,it feels and looks like it should be in the thousands, after the plastic was taken off it expanded in seconds with very little smell and I sprayed it with disinfectant from other reviews,,it was a site to see right out of the Jetsons!!!! I love love my new bed,, only one down side you can't sit on the edge of the bed it sink's!!! ,so I sit in a chair to put shoes on now!!!
Let me start by saying that my son is home from college and we needed another bed since his is up with him. Not wanting to spend too too much on another bed we went with this mattress and the metal frame so he can store under it. He's always had back/neck problems and who knew that he's had the best night's sleep ever on THIS inexpensive mattress! He said it's too comfortable and he doesn't want to get out of bed! Ok now the BAD- when I cut the plastic to release the mattress from the 'tube' they'd shrunk it to, it exploded knocking me back to the wall!! Just like that dough that comes out of a can! It HURT too! But I had to laugh because I've never seen a mattress shipped rolled up before and was very skeptical. I survived. I'd caution this company to put a WARNING on the package because a small child or pet could really be hurt when this thing explodes out of the packaging. Great Value that's for sure.
I've been sleeping on the new mattress I purchased from Mattress Firm for three weeks now, and I have to say, I am super happy with this buy. I had gone to a local store to inquire about it, and while the sales agent wasn't able to show me the mattress because it's only sold on the company's website, I was able to get a sense of what to expect in firmness from the comparable floor samples. A few weeks later I bought the mattress, and it arrived very quickly. I was shopping around a lot because I'm on a budget, and I'm so glad I came across this mattress. Even with a much bigger budget I would choose the same one, I literally haven't slept so soundly in years, and this mattress is the reason for that!
The mattress was hard at first, but after a few days it became comfortable and soft.
Bought new. Has warranty but stains void warranty. Have pictures upon delivery had speckle stains while still sealed in plastic but stains prevent exchange or refund. Isnt a horrible mattress but can still feel springs. Sleeps well with 3+ inch gel topper but that means mattress itself is lacking. 4 out of 10
Very happy with this purchase. Would definitely recommend.
I bought this mattress a month ago and I'm glad I did very comfortable reasonably priced I will be making a purchase from them again
There is no memory foam in that mattress what so ever and I’m so upset
This mattress has been Fabulous! Comfortable with the right amount of support!
I was having trouble finding a new bed that wouldn't give me pain in the upper back at night. I decided to try this one and I am glad I did. I get a very comfortable sleep every night. No more back problem when I wake up for me.
My husband and I were moving into our first house together after being long distance so we weren’t together to pick out a mattress. We went to stores separately and both agreed that the Hybrid mattresses were our favorite! But boy, did they get pricey. I did some exploring online and came across this one for an unbeatable price! We heard a lot of horror stories about buying mattresses online but we just said whatever because to us it was just a mattress. It was delivered quickly and rolled up like a foam mattress which we were not expecting and made us nervous that it was going to be too thin. After opening it and letting it expand- we were in heaven!!! This mattress is just the perfect amount of firmness and comfiness. I think we would have picked this one out had we seen it in person in the store! We’ve had it for about 3 weeks now and it’s still in the same shape it was when it got here (no dips). This was such a great find and for taking a chance on an online mattress we are so pleased and wake up every morning saying how good we slept!
I had been shopping on line checking prices & to see what I wanted, I went into a local mattress firm & the sales guy said I couldn't get the mattress I saw on line locally and that wouldn't even be able to buy the one I saw on line because they couldn't ship it because no store local carried it. That wasn't the case at all I do feel bad for the local retailers because they just cant compete with the online prices. I was a little nervous purchasing something on line that I hadn't tested or tried out, I did go into a few local mattress stores and laid on this same type of mattress and was able to decide that a hybrid mattress was the one for me. Price was great, shipping was free, the only downside was I had to assemble the box spring myself but it wasn't too bad.
Was skeptical about buying without trying first but purchased based on positive reviews. Owned for two months now and very satisfied.
I bought this mattress online..that part was easy and the price was great...however the mattress has already sunk leaving the sides ( about 8 inches from edge) higher than rest of mattress..I also rotate this mattress every couple of months...and I followed the receiving instructions...if you have back and neck issues as I do, this is not the mattress for you.
Purchased this mattress about 3 months ago in a California King and was hesitant before trying it out in stores, but I had nothing to worry about. The mattress is true to size, true to color and design and is so soft! I have gotten my best night's sleep on this mattress (so do my 2 German Shepherds). The only complaint I have is that because it arrives rolled up, the corners of the mattress have never fully expanded and feel like they sink in, for this reason only I have exchanging it for a new one in hopes that it will expand fully like the rest of the bed. Other then that I am extremely happy and would recommend this mattress to anyone. Not too firm, not too soft it's perfect! Fits me, my boyfriend and both of my German Shepherds and could probably fit a 3rd one :)
Well purchased about a month ago and was somewhat apprehensive since I had not had the opportunity to try it out, but boy I was so happy with my experience and I would definitely recommend this mattress sleeping is wounderful I love it
When I and my husband decided we had enough of our hand me down mattress, we went to the Mattress Firm store to try different beds before deciding on one. The clerk at the store was wonderful and helped us determine what kind of mattress suited us. We definitely wanted a hybrid, since it has memory foam on top for comfort and a coil mattress on the bottom for support. The ones in the store lean more towards their higher end mattresses and we knew we did not want to finance. I had read the reviews on this mattress prior to us going into the store and asked if they had it in store, which they did not. We decided to gamble it and bought this without laying on it first. I am so thankful every morning we did. It’s so comfortable and molds to your body, but still offers support. We have never slept better!!
Bought this matress in 2015 and it still feels fantastic on my back. I had initially tired it without box springs but it is much better with the box springs. I will buy it again when the time comes. Shipping was great.
I bought this mattress online and paid under $300.00 during a July 4th sale in 2016....online. I went to the brick-and-mortar stores and tested out mattresses, looked into the pricing, the finance options. And I settled on this one. Talk about a major score!!! I am beyond pleased with this mattress. I fall asleep pretty much immediately, since I'm not tossing around trying to get comfortable. Not the case with my old mattress-- which required a foam mattress topper from the first night I slept on it, until I bought this new one. ( It was under another name that started with "A"!at the website, but was told the Trinidad was the same model. I also did not know Hampton and Roades was Mattress Firm's "house " brand, until a sales associate at one of the stores told me). It arrived at my door, rolled up in a box, which to me was a bit concerning at first. But, boy was I wrong! I highly recommend this mattress!!!!!
Me and my husband bought this mattress in the summer of 2015. Still amazing to this day. He is around 185 lbs and im 125 lbs. Every guest we have had over have asked us what mattress we have, it is so comfy. We do not like to sink into out mattress, this is the perfect amount of firm-ness.
We just got this mattress and it has by far exceeded our expectations. Very comfortable.
TERRIBLE TERRIBLE TERRIBLE BED!!!DO NOT BUY THIS BED!!!This bed was decent for about the 4 months I had it and it started to sink in. I'm the only person who sleeps on it and I'm not a heavy person 165 lbs. There should be no reason for the bed to sink like it has. I followed the receiving instructions to a T. Do not buy this bed if you have any back or neck issues. I wish I could take this bed back and a get it refunded. This is a huge regret buying this bed. Nice price is the only good thing I can say on this but cheap price cheap quality. Don't buy this mattress!!
I bought this a little more than two years ago and was just remarked this morning, for the umpteenth time, how much I love the mattress. My husband and I are amazed that we found it online for such an affordable price. We rotate as directed (quarter-turn) semi-regularly and have never experienced divets or sunken spots. It's still firm enough for him but soft enough for me --sleeps like a dream.
I am buying a second set for when I go home to my parents !!! I love this mattress.
I never thought I would buy a mattress on-line, but I'm glad I trusted the reviews. I really like this mattress. I have a permanent neck injury from a car accident. I am finally sleeping through the night and waking up in the morning without pain.
We were looking to get rid of my close to 15 year mattress but we were tight on money. We looked into buying a mattress in other stores, but it was so expensive. I came home and found Mattress Firm and this bed, but I was weary to buy without trying first. Let me tell you, the saying you get what you pay for is wrong when it comes to this bed. I am so happy this worked out so well. It is comfy, it is supportive in all the right places but still hugs you like you want a mattress to. Overall I am thrilled with this product and will continue to buy this product in the future! If you feel cautious about buying this as I was, do it! I promise you that you wont regret it!
After sleeping on a very worn but beloved traditional mattress for 15 years and trying to be more eco-conscious and not taken by the big-box mattress stores that have popped up seemingly everywhere, my husband and I took a chance on the Zenhaven King. I was sold the minute I laid eyes (and my back) on it but my husband thought the Plush Soft side was a little too soft and while supportive, not firm enough for his back issues. So we flipped (actually rolled it over) to the Gentle Firm side and all is well in the universe. Flipping the mattress took our sleep experience to a new level. He is now talking about purchasing the Lineal Adjustable Base as well and I really want to try the pillows. The only thing that was a bit of an issue was that the mattress is designed to be used without a box-spring, which lowers the bed height significantly. Husband is 6'2 and I am 5'8. The bed was too low to easily get on without flopping so we are using our box-springs under the mattress to regain the height until we purchase the Adjustable Lineal Base. The customer service reps were very helpful and patient with our many questions and there was absolutely no pressure to buy. Considering the risk involved in purchasing something like this sight-unseen, this was by far one of the best decisions we have made.View More Reviews
We received our new Zenhaven bed about a week ago and have to force ourselves to get up every morning! It is hands down the most amazing mattress we've ever had after 33 years of marriage and multiple purchases of other brands. This mattress provides deep, restful sleep throughout the night. We also ordered the Saatva Dreams pillows and sheets in Ivory. They are just wonderful. Also, our delivery men (Duke and Chris from Coast to Coast Delivery) were outstanding. They set up the entire bed and made sure we had the side up that felt the most comfortable to us (Plus Soft). They also took away our old mattress (a huge bonus). All in all, we could not be more pleased with the entire process. Going back for naps right now! Carol and Mike Paine, Southport, NC.
We had a foam mattress set that dipped in the middle over time and wasn't supporting our backs; we woke up every morning with a back ache. About 9 months ago, we purchased a split king Zenhaven mattress set along with the automatic adjustable platform beds, and have never slept better. This was our first experience sleeping on a latex mattress, and and we will never go back to foam beds or spring mattresses. We really look forward to going to sleep each night. The Zenhaven doesn't sleep hot like foam, and you feel like you are floating on top of the mattress, instead of sinking into it, it's heaven! We both sleep on the softer side of the mattress, and it's feels firm enough for us to support our back, hips, and shoulders. The only negative was the delivery service, they weren't careful delivering and setting up the mattresses and adjustable beds in our home. Other than that, we are extremely happy with our purchase.
We have been sleeping on this bed for over 6 months. It is the most comfortable bed we have ever had. I was nervous about a latex bed as we have only ever had innerspring mattresses. My back felt better on the firm side. The bed is very heavy so make sure you have help when moving it. It was a very good investment and we would make the purchase again if we were to do it all over again!
We purchased 2 twin extra long mattresses to fit in our king sized bed close to a year ago. They fit great and with a padded mattress cover it is difficult to feel any separation when lying on the seam between the two. After being used to mattresses (with memory foam on top) which quickly developed saggy, softer body depressions, you have to get used to this flatter mattress. After the first night, my lower back was a bit stiff and my husbands was sore. The second night you could literally feel your body adapting to the flatness and we both felt great. The mattress gets more and more comfortable as you get used to it. I did need a slightly higher pillow to support my neck than in a bed where you sink more. My husband now calls it the healing bed and we can't wait to get one for our spare bedroom which we might use if one of us can't sleep or becomes ill. It has been 11+ months since purchase and there are small body depressions where we normally lie down. It is not enough to change the comfortable, supportive, flat, gently firm feel of the mattress and not anywhere near as much as any of the mattresses we have had in the past. Disclaimer: we can't sleep on very firm mattresses as our limbs fall asleep and we need to add mattress pads on top. We are both thin at ~115 and 155 lbs so can't guarantee this for those who weigh a lot more. We just returned from a vacation where we slept well on 4 different good quality, nice hotel mattresses and found our Zenhaven the most comfortable when we returned. So happy to have finally found a mattress we love! Being a cancer survivor and environmentally conscious person, I was also delighted with the lack of chemical smell and natural materials (I don't use products with perfumes and am sensitive to offgassing smells).
After a year, I have to say that I finally sleep like the way you are meant to sleep. My back no longer bothers me, I sleep through the night and I don't bother my wife. I'm a big guy and move alot. I don't remember anything about the delivery, so that was fine. The mattress looks like the day I bought it, there are no impressios whatsoever. Without a doubt I would buy another mattress from Zen Haven.
Following weeks of research on mattress materials, life expectancy, different companies and reviews, we purchased the king size Zenhaven mattress. We hesitated due to the cost, however this mattress did offer a 120 day trial, the best materials and the longest life expectancy. Plus, it's the only mattress we found which had a firm side and can be flipped over to a softer side. I suffer from degenerating disks in my lower back. We use the softer side. I found I needed a bit more soft and contacted customer service. They shipped us a king size topper, made of the same quality materials as the mattress, at NO charge. This was the perfect solution as I've never slept so well! No pain whatsoever all night long. We've had our Zenhaven for 6 months now and we couldn't be happier with our purchase! Their customer service is exceptional. I have contacted them on 3 occasions with questions. Each time they were courteous, professional and helpful. This company and their employees are top notch!
My wife and I were exceptionally pleased with Zenhaven and the Saatva Company. They completely stood behind their bed, my wife loved it though I needed a firmer latex and felt it was too soft. Alex Y. was so helpful in suggesting options which we tried. Their delivery team headed by Sumaya was equally helpful. This company is selling a good nights sleep and not just quality beds. This is truly a five star company!
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Although the mattress did not work for us, I wanted to leave a review about the great customer service that we received throughout the entire buying/returning process. Every staff member that we spoke to was kind, informative and accommodating. Every process, from buying to returning was made easy. Thank you for your great service.
From the pre support chat to delivery. The sleep is wonderful. I used to wake up 3 to 4 times a night. No more. Really a wonderful product from start to sleep. Recommend 110%
We did the split king which worked out perfectly. One side of the mattress being firm and the other a little softer. That way my wife and I each get the comfort level we prefer and with the adjustable base we are able to enjoy a great nights sleep. I would highly recommend this mattress to anyone who is looking for an affordable latex mattress.
I would give more than 5 stars if I could. This company has excellent customer care, and honestly, I didn’t know a mattress could be this comfortable. I have chronic shoulder and neck pain and I have not had any pain while sleeping on my new Zenhaven. This bed provides the support needed for my back and a plush, soft feel that is pressure free on my shoulder. Please note: carefully choose a mattress protector. The first one I tried had little stretch and as a result made the bed feel hard and cheap. The cover I have now is stretchy and does not take away from the amazing qualities of this very comfortable bed.
It is early yet for me to be totally clear on this queen size mattress but it feels great. Here is why Zenhaven gets a 3 star: The delivery arrived within the 7 to 15 days. The delivery agents did NOT contact me before delivery. So, they showed up with the mattress when I was not home. The next door neighbor, with dementia, hobbled over and the delivery agents ALLOWED HIM TO SIGN for the mattress. Who knows which name he may have signed with. Then, they just left it on the deck near my door. Fortunately, I arrived home between rain storms. The delivery agents were gone but they delivered the mattress in some old unlabeled truck, did not leave a note/message/signed receipt or business card. I had no way of contacting them. So, the story gets better when you picture me, at 130 lbs, moving a flexible 60 x 80, 125 lb. mattress into my home and getting it settled in the room. Believe me, this is rich material for a stand up comic. I've no idea what a 'white glove' delivery service is like but I do know that I got the KY Gel + Rubber Glove delivery service.
We've had our mattress for about 6 months now and are very happy with the purchase. When shopping around, I was most concerned about heat levels (I sleep hot so wanted something that would stay cool) and sagging (I'm 190 lbs and my last mattress had a crater). So far, have not had any issues on those topics. Also, the mattress is extremely comfortable. It seems very well made - very dense, heavy - so feel like it should last a long time.
We shopped a number of mattresses from traditional manufacturers. Styles included box spring, memory foam, inflatable, and latex. Most of our choices cost between $4000-5000 and we found things to be concerned about with each of them. Because of the satisfaction guaranty and easy return policy, we decided to take a chance on a Zenhaven latex mattress. The purchase process was simple and we were aided by knowledgeable customer service representatives. Delivery was timely and professional. We tried the mattress in both sides, with focus on the level of support, the ability to relieve pressure points, and the ability to move without affecting each other's side of the mattress. We ultimately chose the firmer side of the Zenhaven. After 6 months of use, we are entirely satisfied with our purchase. We no longer suffer from back or shoulder pain, as we did from our previous, too firm mattress. The mattress sleeps cool, has never outgassed any odors, and recovers quickly from the previous night's sleep. All this, and we saved at least $2000 by choosing the Zenhaven over our other options. All of our purchases should turn out so satisfactorily!
We had an airbed for 20 years and decided to go different this time. We visited many stores to look at mattresses. We finally decided on the Talaly foam mattress. I went to the internet and was directed to Zenhaven. The service was very good, the delivery after the first try was the best and the mattress is all it was supposed to be. My husband was complaining of back pain before and the has, thankfully, stopped. We are extremely pleased with our purchase.
This review is for queen mattress, foundation and frame delivered in October 2017. The most frustrating part of ordering this bed was navigating around the Zenhaven website to find the answers to my questions. As this was a big ticket purchase for something crucial to life (a good night's sleep), I wanted to do the research because I had no way to test the bed beforehand. So, after much research, an online chat with a Zenhaven employee and research elsewhere on the web, I placed my order. To cut a long story short, I wasn't present at the time of delivery but I'm told the delivery people gave the white glove treatment and wore booties over their street shoes to avoid tracking mud/dirt into my house. The heavy, queen mattress was delivered rolled up. The mattress was flipped so we would sleep on the firm side, as ordered. There was most definitely an odor from the mattress for the first few days. It was not wholly unpleasant but I was happier when it was gone. My husband adjusted to new mattress material within nights. He had suffered back pain and this was the impetus to get a new mattress. Within a week of sleeping on the Zenhaven mattress, his back pain has gone and has not returned.
Unbelievably comfortable mattress, sleeps cool, provides the right level of support especially if you alternate between sleeping on side and back. I wake up energized and refreshed. I was nervous making such an important purchase online but the sales representative was informative and eased my concerns. The company accommodated expedited delivery and the delivery company provided white glove service. I wish I could purchase pillows from Zen Haven!
The Saatva customer service professionals are unmatched in the industry and in the profession of customer service. Any time we called- from the questions prior to purchasing, to a few questions after purchasing, we received a warm and helpful real person every time we called - never a recording. When you call you are able to speak with and understand a live person domestically. Additionally, their customer service team across the board conveys an attitude of gratitude for its customers, a caring and helpful tone, goes above and beyond to patiently answer questions, be helpful and other-centered, honors their warranty and commitment to excellence. Their latex bed is first-class with customer service professionals to match. We would like to especially thank Gloria N. and Nicholas O. for their knowledge, expertise, follow up, caring professionalism and excellence. Your amazing team of professionals make a great name for your company. Please thank them for us- many times over.
Never thought I'd buy a latex mattress, let alone buy one online without ever trying it out. Am so glad that I did. This is a great mattress. It is really comfortable. Really comfortable. What else can I say.
After much shopping and research and laying on mattresses at different stores, we ordered a Zenhaven set. We had the delivery team place it on the Luxury Plush side. Took just a few days for us to love this mattress. We had been sleeping on a memory foam topper on an 8 year old set. We really like the new Zenhaven, and with the 20 yr. guarantee, this may be the last set we ever buy. I would recommend this mattress to anyone wanting to sleep on top of a bed instead of sinking into one.
We have received fast, response on our zenhaven box spring 2 times! Great 1st class!!
I always used to hear people talking abouy how much thwy live their bed, how they miss it when they're away, etc. And inside im thinking "whats so great about a bed or a mattress? Who cares?!" After 9 months with this one, i get it. This is the best mattress I’ve ever slept on and one of the most worthwhile purchases I've made. Good sleep is one of the most important things we need it's up there worth reading and breathing. Check out the doctor of sleep Prof Ruben Naiman too if you want to learn more.
My husband and i love this mattress - so much so that after the first purchase we ordered two more! My husband has complained about every other mattress we have had - and we have had the best -- sleep number, etc. The on-line purchase was easy. The delivery in all three instances was very smooth. Can't say enough good things about this company.
I decided to splurge on a Zenhaven mattress in part because I have chronic lower back pain and I found that the right mattress can help a great deal. It was the most expensive option but so far I'm happy with my purchase. Initially I was surprised that the firm side of the mattress didn't feel nearly firm enough, but after sleeping in it for a couple of months, I can say this is the best mattress I've ever owned. The only downside is that the material is very heavy - they have movers who will deliver and setup the mattress so it wasn't a big deal but if you plan on moving shortly thereafter, it requires 2 - 3 people to move a king mattress.
I've had other highly-regarded mattresses in the past, but the Zenhaven stands head and shoulders above them all. Quality construction, excellent customer service, and--most important--more than 200 nights of amazing sleep without any soreness in the morning are characteristics of the Zenhaven. I am a huge fan.
The mattress is exceedingly comfortable: soft but also supportive. I like that flipping it provided a different softness level. Delivery company was terrific.
Had to find a bed as we sold our 12 year old Sleep Number set before moving 1100 miles. Lucked into a couple of barely used adjustable twin sized bases and the accompanying king headboard/frame at an estate sale - all I needed was the mattresses. Went with the Zenhaven Twin XL after much online research and in-store look-see. Glad it had the dual firmness option because I like the softer side and my wife needs the firm. Slept good from the first night with no break-in or adjustment period, and it conforms well to the adjustable base. A very satisfying purchase.
I now have three natural or organic latex mattresses from three different companies. They are all delightful. However, my Zenhaven mattress is the most comfortable and aesthetically beautiful mattress I've ever experienced. Thank you!
I ordered the zenhaven mattress and am thoroughly happy with my purchase. My husband and I love this mattress. It's so comfortable that I look forward to curling up in bed each night! The order and delivery was very easy. I ordered a second mattress for our guest bedroom.
I gave it 4 stars because it hasn't helped my shoulder pain. It HAS helped with my hips though, and I love the fact that I'm no longer sleeping on metal coils. I have it with the plush side up, but I don't foresee me flipping it to the other side. That was also a big selling point though, the ability to flip it. We've had a couple warm nights already here in the Northeast and I did not get hot from the mattress. Would definitely recommend!
Back has gotten worse since a few years ago I had torqued my back. Started a new job and had bad spasms and restless sleep due to a very poor bed and frame. Friend of mine recommended Saatva, and saw the latex bed. While a bit pricey, decided to get both the Zenhaven and the adjustable base. Glad I made the leap, the trial time put me at ease buying a bed online. After it finally arrived, no longer having to sleep comfortably on the floor, I slept like a baby. Haven't slept on my back on years, typically a side sleeper, with the adjustable base and the Zen, it is easy to fall asleep on the bed. No longer waking up in the middle of the night or having pain due to my bed being so poor. Glad I spent the money on the bed, best purchase I've made in years!
After tons of research, we settled on the zehaven. I was skeptical ordering on line without actually lying on the mattress but the return policy was generous and the reviews great. I am so glad I did. The most comfortable mattress I have ever owned. I have had it almost 1 year now. I just called today and ordered one for my son.
This mattress is a game changer. No more discomfort, no more soreness. It supports without any pressure points. Perfect! This is one of my all-time best purchases EVER.
Seriously, I have other organic latex mattresses, and this one is hands down the best. I had to layer the others myself and zip them into the mattress cover. It was cumbersome, and not something you can do by yourself. The edges are droopy. The mattresses are good, not great. But THIS mattress - omg. I love it. The ordering process was easy, they kept you informed, and they delivered it and set it up. Unlike the other ones, it's assembled at the factory and arrives like a regular mattress. The edges are not sloppy, and it's the most comfortable bed I have ever owned. You will not be disappointed. We have ours on the firm side. And, it can be folded in half, so getting it into a tight space isn't a problem
I used to have a firm latex mattress, and when I got the new Zenhaven it was quite a bit softer than my older mattress. I was worried by how my body would react. I've had the mattress for a few months now and so far, no problems at all. I love this mattress.
I absolutely love my zenhaven.
I was worried that it was going to be too firm, but it is perfect for me!