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Hampton and Rhodes is a brand of mattress retailer Mattress Firm, which owns west coast mattress retailer Sleep Train. This mattress is their economical counterpart to the normal name brand mattresses that cost more. One of their more popular products is the 'Aruba' hybrid mattress that comes with 7 layers of cooling and comfort foam, and a second layer of pocketed springs with a 'sale' price point of $599. That said, where you get value, you don't get detailed information on where the mattress was made or the specifics of the material.
Serta iComfort has been a favorite mattress of mattress big-box stores and traditional marketers for years. But is it worth the hype? This mattress combines both memory foam and mini innerspring coils.
Based on our aggregated reviews and our scoring method, we recommend Hampton And Rhodes in this match up!
See Our Full Review of Hampton And Rhodes
Hampton And Rhodes: 7.8/10
Hampton And Rhodes: 7.7/10
Hampton And Rhodes: 8.1/10
No Back Pain:
Hampton And Rhodes: 8.6/10
Hampton And Rhodes: $189-$699
Hampton And Rhodes:
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Sleepers don't always feel excellent about these mattresses. Some sleepers report feeling satisfaction with their new bed, but others not so much. Although one of these may work great for you, because of the responses it is more difficult to estimate. Read on to learn more about the specifics to find out if these mattresses will work for you.
Overall, these mattresses may leave something to be desired in terms of lasting support. Though some folks like the feel of these mattresses, others have had issues with spine alignment. If you are looking at this brand, make sure to do additional research on how it will work for your body type before purchasing.
Overall, edge support is extremely important to those with mobility issues. However, others don't really mind as long as they are comfortable sleeping. These mattresses may not offer the kind of edge support that lasts so make sure to do added research if it is important to you.
Unfortunately, customers don't always love the durability of these mattresses. While some customers felt well supported, others have experienced quicker issues than average. Make sure to take a look at the specifications, warranty, and reviews before buying.
Sleeper reviews can be hard to understand from a high level -- especially with all of the noise in the industry. Customers, unfortunately, don't always feel great about these mattresses. There are still folks that are content, but others who are really not. Research more below to learn about the specifics of the mattresses.
Most reviewers feel well supported by these mattresses, but others had issues with feel over the long term. For those that are heavier, make sure to read all of the reviews and specifications as you'll want to make sure that your spine is aligned properly.
For those that like sitting on their mattress with their feet hanging off the side, these mattresses will provide comfortable support for most people. That said, some have had issues over the mattress life so make sure to review more if you need edge support for mobility reasons.
These mattresses may not provide the kind of lasting comfort that you want. Over a shorter than average time period, some sleepers have had issues with durability and feel. If you are larger or are looking for something supportive, you may experience good comfort initially, but do some added reading of customer reviews before purchasing.
I bought this mattress about two weeks ago. I like to run, a lot, and my back was awfully sore. My doctor, Dr. Richard Nygaurd, recommended I get a new mattress. After careful consideration, I selecting this cooling memore foam mattress. It is literally amazing! I simply love it! Now, after my second night run, my back feels supported and happy! Four thumbs up!View More Reviews
Very good quality mattress. Better that I expected. Delivery was fast and fabulous. Great deal too. Very happy customer.
I have had this bed for almost a year and I can tell you with utmost certainty that although these prices are cheap it only reflects the condition of the bed. It has absolutely no padding, unless you want a bed that creaks every time you move around on it then I would not recommend buying this. I have to buy a topper to make it decent at best. not to mention their delivery was atrocious.
This is not a great mattress at all! It does not provide the support that one needs. This mattress should be marketed for a camper trailer or something similar. This is not something you would want to sleep on long tern nor is it something you would want your children or guests to sleep on. I would return it but there is a $75 return fee - and the mattress is not worth it. Lessoned learned. Period.
Purchased for our son. He loves it!! He said his bed was like sleeping on a cloud!
I received my mattress a couple days ago. I ordered it on the 11th and it got here on the 14th. It feels nice and cool, however, I wouldn't recommend this mattress to side sleepers. It's more on the firmer side than I expected. other than that, l it's a great mattress.
It's nice to get a good quality item for a fair price!! Very comfortable, so happy with this mattress!! And got it fast and Free delivery....WOW... Thank you!!!!
This mattress is a perfect medium! I feel so happy and at peace when I lay on it. I feel back pain going away. This is definitely money well spent!
I bought this a week ago. The delivery was fast and easy, and the mattress was even better. I have always wanted a gel mattress and I finally found one in reach. Thanks Mattress Firm!
Very pleased with comfort and value! Better than many higher priced mattresses!
i got the 8 inch cool gel memory foem matters. it is quite nice and the delivery was timely and easy.
This mattress comes in 2 parts. 1 is a base mattress that is hard as a rock. The second part is a squishy gel memory foam topper that is squishy and soft. So when you lay down you think oh this is comfortable but then you hit the concrete mattress below and realize that joy was briefly experienced.
I was very happy with this mattress for the first 6 months. After that it started sagging and after only 1 year is very uncomfortable.
Bought this mattress December 2017 and hubby and I are going to throwit out. There's a huge dip in the middle of the mattress and we are a tall and lean couple, not overweight at all. Lately I've been waking up with severe lower body pain and he's been waking up with an achy back. You're literally trying to keep your biddy from rolling into the middle all night long, whether you realize it or not. In tired of g fighting with this mattress. It's affecting my quality of life and I curse the day that I bought it.
I reviewed bed in a box for weeks,, I have always been a innerspring buyer until the springs are gone,tried a pillow top and had major back pain. I debated cause I weigh 200 pounds and didn't think it would hold my weight,,and went to the store to lay on them, firm,med,plush and plush was off the list it's like a pillow, they told me to go for a hybrid 10-14 inches the higher the better,but my budget was under 500.00 and this med firm was 399.00 great deal,it feels and looks like it should be in the thousands, after the plastic was taken off it expanded in seconds with very little smell and I sprayed it with disinfectant from other reviews,,it was a site to see right out of the Jetsons!!!! I love love my new bed,, only one down side you can't sit on the edge of the bed it sink's!!! ,so I sit in a chair to put shoes on now!!!
Let me start by saying that my son is home from college and we needed another bed since his is up with him. Not wanting to spend too too much on another bed we went with this mattress and the metal frame so he can store under it. He's always had back/neck problems and who knew that he's had the best night's sleep ever on THIS inexpensive mattress! He said it's too comfortable and he doesn't want to get out of bed! Ok now the BAD- when I cut the plastic to release the mattress from the 'tube' they'd shrunk it to, it exploded knocking me back to the wall!! Just like that dough that comes out of a can! It HURT too! But I had to laugh because I've never seen a mattress shipped rolled up before and was very skeptical. I survived. I'd caution this company to put a WARNING on the package because a small child or pet could really be hurt when this thing explodes out of the packaging. Great Value that's for sure.
I've been sleeping on the new mattress I purchased from Mattress Firm for three weeks now, and I have to say, I am super happy with this buy. I had gone to a local store to inquire about it, and while the sales agent wasn't able to show me the mattress because it's only sold on the company's website, I was able to get a sense of what to expect in firmness from the comparable floor samples. A few weeks later I bought the mattress, and it arrived very quickly. I was shopping around a lot because I'm on a budget, and I'm so glad I came across this mattress. Even with a much bigger budget I would choose the same one, I literally haven't slept so soundly in years, and this mattress is the reason for that!
The mattress was hard at first, but after a few days it became comfortable and soft.
Bought new. Has warranty but stains void warranty. Have pictures upon delivery had speckle stains while still sealed in plastic but stains prevent exchange or refund. Isnt a horrible mattress but can still feel springs. Sleeps well with 3+ inch gel topper but that means mattress itself is lacking. 4 out of 10
Very happy with this purchase. Would definitely recommend.
I bought this mattress a month ago and I'm glad I did very comfortable reasonably priced I will be making a purchase from them again
There is no memory foam in that mattress what so ever and I’m so upset
This mattress has been Fabulous! Comfortable with the right amount of support!
I was having trouble finding a new bed that wouldn't give me pain in the upper back at night. I decided to try this one and I am glad I did. I get a very comfortable sleep every night. No more back problem when I wake up for me.
My husband and I were moving into our first house together after being long distance so we weren’t together to pick out a mattress. We went to stores separately and both agreed that the Hybrid mattresses were our favorite! But boy, did they get pricey. I did some exploring online and came across this one for an unbeatable price! We heard a lot of horror stories about buying mattresses online but we just said whatever because to us it was just a mattress. It was delivered quickly and rolled up like a foam mattress which we were not expecting and made us nervous that it was going to be too thin. After opening it and letting it expand- we were in heaven!!! This mattress is just the perfect amount of firmness and comfiness. I think we would have picked this one out had we seen it in person in the store! We’ve had it for about 3 weeks now and it’s still in the same shape it was when it got here (no dips). This was such a great find and for taking a chance on an online mattress we are so pleased and wake up every morning saying how good we slept!
I had been shopping on line checking prices & to see what I wanted, I went into a local mattress firm & the sales guy said I couldn't get the mattress I saw on line locally and that wouldn't even be able to buy the one I saw on line because they couldn't ship it because no store local carried it. That wasn't the case at all I do feel bad for the local retailers because they just cant compete with the online prices. I was a little nervous purchasing something on line that I hadn't tested or tried out, I did go into a few local mattress stores and laid on this same type of mattress and was able to decide that a hybrid mattress was the one for me. Price was great, shipping was free, the only downside was I had to assemble the box spring myself but it wasn't too bad.
Was skeptical about buying without trying first but purchased based on positive reviews. Owned for two months now and very satisfied.
I bought this mattress online..that part was easy and the price was great...however the mattress has already sunk leaving the sides ( about 8 inches from edge) higher than rest of mattress..I also rotate this mattress every couple of months...and I followed the receiving instructions...if you have back and neck issues as I do, this is not the mattress for you.
Purchased this mattress about 3 months ago in a California King and was hesitant before trying it out in stores, but I had nothing to worry about. The mattress is true to size, true to color and design and is so soft! I have gotten my best night's sleep on this mattress (so do my 2 German Shepherds). The only complaint I have is that because it arrives rolled up, the corners of the mattress have never fully expanded and feel like they sink in, for this reason only I have exchanging it for a new one in hopes that it will expand fully like the rest of the bed. Other then that I am extremely happy and would recommend this mattress to anyone. Not too firm, not too soft it's perfect! Fits me, my boyfriend and both of my German Shepherds and could probably fit a 3rd one :)
Well purchased about a month ago and was somewhat apprehensive since I had not had the opportunity to try it out, but boy I was so happy with my experience and I would definitely recommend this mattress sleeping is wounderful I love it
When I and my husband decided we had enough of our hand me down mattress, we went to the Mattress Firm store to try different beds before deciding on one. The clerk at the store was wonderful and helped us determine what kind of mattress suited us. We definitely wanted a hybrid, since it has memory foam on top for comfort and a coil mattress on the bottom for support. The ones in the store lean more towards their higher end mattresses and we knew we did not want to finance. I had read the reviews on this mattress prior to us going into the store and asked if they had it in store, which they did not. We decided to gamble it and bought this without laying on it first. I am so thankful every morning we did. It’s so comfortable and molds to your body, but still offers support. We have never slept better!!
Bought this matress in 2015 and it still feels fantastic on my back. I had initially tired it without box springs but it is much better with the box springs. I will buy it again when the time comes. Shipping was great.
I bought this mattress online and paid under $300.00 during a July 4th sale in 2016....online. I went to the brick-and-mortar stores and tested out mattresses, looked into the pricing, the finance options. And I settled on this one. Talk about a major score!!! I am beyond pleased with this mattress. I fall asleep pretty much immediately, since I'm not tossing around trying to get comfortable. Not the case with my old mattress-- which required a foam mattress topper from the first night I slept on it, until I bought this new one. ( It was under another name that started with "A"!at the website, but was told the Trinidad was the same model. I also did not know Hampton and Roades was Mattress Firm's "house " brand, until a sales associate at one of the stores told me). It arrived at my door, rolled up in a box, which to me was a bit concerning at first. But, boy was I wrong! I highly recommend this mattress!!!!!
Me and my husband bought this mattress in the summer of 2015. Still amazing to this day. He is around 185 lbs and im 125 lbs. Every guest we have had over have asked us what mattress we have, it is so comfy. We do not like to sink into out mattress, this is the perfect amount of firm-ness.
We just got this mattress and it has by far exceeded our expectations. Very comfortable.
TERRIBLE TERRIBLE TERRIBLE BED!!!DO NOT BUY THIS BED!!!This bed was decent for about the 4 months I had it and it started to sink in. I'm the only person who sleeps on it and I'm not a heavy person 165 lbs. There should be no reason for the bed to sink like it has. I followed the receiving instructions to a T. Do not buy this bed if you have any back or neck issues. I wish I could take this bed back and a get it refunded. This is a huge regret buying this bed. Nice price is the only good thing I can say on this but cheap price cheap quality. Don't buy this mattress!!
I bought this a little more than two years ago and was just remarked this morning, for the umpteenth time, how much I love the mattress. My husband and I are amazed that we found it online for such an affordable price. We rotate as directed (quarter-turn) semi-regularly and have never experienced divets or sunken spots. It's still firm enough for him but soft enough for me --sleeps like a dream.
I am buying a second set for when I go home to my parents !!! I love this mattress.
I never thought I would buy a mattress on-line, but I'm glad I trusted the reviews. I really like this mattress. I have a permanent neck injury from a car accident. I am finally sleeping through the night and waking up in the morning without pain.
We were looking to get rid of my close to 15 year mattress but we were tight on money. We looked into buying a mattress in other stores, but it was so expensive. I came home and found Mattress Firm and this bed, but I was weary to buy without trying first. Let me tell you, the saying you get what you pay for is wrong when it comes to this bed. I am so happy this worked out so well. It is comfy, it is supportive in all the right places but still hugs you like you want a mattress to. Overall I am thrilled with this product and will continue to buy this product in the future! If you feel cautious about buying this as I was, do it! I promise you that you wont regret it!
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.View More Reviews
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.