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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Zotto is a disruptive mattress in a box company. It crafts an all-foam mattress with extra cooling versus many other mattress brands. Its 4 layer design with extra cooling in the top layer puts it at a pressure-point relieving medium firmness. Customers find comfortable overall, but some had issues with the material value and the durability.
Based on our aggregated reviews and our scoring method, we recommend Zotto in this match up!
See Our Full Review of Zotto
These mattresses received mixed reviews from sleepers. Many report sleeping soundly and feeling cozy in their new mattress, but there were others that didn't enjoy their mattress. To ensure what one of these mattresses will work for you, take a look below for more information.
Based on the reviews, these mattresses have above average supportiveness, which is ideal when you're looking for a mattress to cradle your hips and shoulders. That said, some people have reported that they don't feel well supported, so mull over the reviews to make sure that your choice is going to work for you.
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses do well overall, but some folks may experience less edge support over time.
Mattresses don't give sleepers the same kind of lasting comfort they used to. If you are looking for a mattress that will last over 15 years, it is hard thing to find. However, finding a mattress that remains comfortable that long can save you thousands. Unfortunately, customers give these mattresses mixed reviews on durability. Many folks report no problems with durability, but others have comfort longevity issues on a faster time frame than is usual.
Customers give these mattresses high marks for comfort overall. This means these mattresses get good scores from sleepers overall, but some had different ordeals. There are some who didn't enjoy the feel of the mattress. Keep reading to ensure that these will work for your body type!
Having a supportive mattress is essential for having a good night's sleep. These mattresses do well supporting sleepers at first, but there are some complaints about supportiveness over the long term. It is really important to take a look at all of the reviews to make sure these fit your body type.
Edge support is an important attribute in hunting down a mattress that is comfortable no matter where you relax on it. These mattresses are okay in terms of edge support, but there may be issues with dipping on the edges for some.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of these mattresses, there is initial support throughout the mattress is fairly even for most sleepers. However, there are some folks that have experienced issues with support over time.
Finding a mattress that has comfort that lasts can save you lots of money. But, these days, everything from what you wear to where you sleep are degrading faster. These mattresses have mixed reviews when it comes to durability. Some folks report feeling comfortable long term, while others reported not being as cozy over the long run. Make sure to read more about these before purchasing.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
The bed is firm yet forms toy your body and it isn't too firm. I would say this bed is between medium firm and it arrived a week before expected very satisfied and would recommend this bed to others.!View More Reviews
10 stars here .
Finally an affordable high-quality memory foam bed! I've slept on a Tempur-Pedic for a month and loved it. And when it came time to buy one for myself, I found it way out of reach on a price point level. $4500 for a King Tempur-Pedic? I get it, they have to charge that much to support their advertising and retail stores, then pass that cost along to us the consumers. So that got my wheels spinning and I started researching their competition and WOW am I glad I did! There are many other companies out there that offer a very similar product, but without all of the big advertising costs. I just love a great deal when I can find one. I researched 4 competitors Leeza, Casper, Tuft and Needle and Zotto. It was all a little overwhelming at first. So I decided to call customer service at these companies. Kudos to Zotto for their customer service. They were awesome, no pressure, they just answered all my questions in detail so I can make an informed decision. After all they all seemed very similar. At the end I chose Zotto for their excellent service. I figured it didn’t matter anyway with the 100-day guarantee, but I've received my mattress for almost a month now and absolutely love it! Memory Foam mattresses are the way to go, especially with the new copper cooling technology that Zotto built into it's mattress. So comfortable, I love my bed now more than ever!
First off it is not 10" thick, 9 was the most I could stretch out of this. It's okay but so far nothing specially stands out, however they are wrong also saying it can be used without a box springs. Of course it can but before long you will notice sinking where your heaviest body parts lays. (usually your hips). Not too sure it's wont happen anyway. I think for $550., I could have done much better. Just saying check all your options before you buy.
"I love my new Zotto mattress, not sure where the name came from but, who cares this mattress rocks! I am a big guy and suffered for years sweating in my sleep. This mattress sleeps way cooler, I sleep for longer durations and don’t wake up looking like it rained in my bedroom. "
Third time is the charm! I tried two other bed in a box companies before finding the Zotto. I almost gave up on the idea but, I figured I’d try one more, man am I glad I did. No more sleepless nights tossing, and turning. Thanks Zotto!
My first online bed purchase, and we are very happy. This is by far the easiest, fastest, and most inexpensive mattress I have ever bought. I do not usually write reviews but we were just blown away by not only the service but the bed itself which is incredible. We love it, and have recommended it to our family members.
I never thought I had an issue with my bed. I just figured after years of tossing and turning a few times a night it was normal. I have been sleeping on this Zotto mattress for just about two weeks now, and I sleep through the night. I do feel a difference in my energy level, and stamina through the day. My only regret is I wish I had tried this out sooner.
Unfortunately this mattress didn't work for us - We slept on one at Thunder Valley and loved it but the one we got felt much different - the edges were kind of rounded and you just kind of fell out of the bed when you rolled over - and it kind of dipped down at the head area too -- and we were very hot sleeping on it -- The return experience was EXCELLENT however, so i would recommend them highly from a customer service aspect and give them 5 stars in that regard -- but the bed just did not work for us -
My daughter loves her new Zotto mattress. She said it's the best mattress that she's ever slept on. It delivered exactly when it was supposed to, and was so easy to setup.
I am very pleased with this product. I first slept on one at a hotel that uses them and certainly recommend it.
Love both of ours! We have a king and a twin - Super comfortable!
Great matress, it was a major step up from a 20 year old Serta so it's hard to give a good comparison. Since being on the zotto i wake up with ZERO back pain. I'm a heavier male at 260lbs and the bed is just great despite reading reviews that foam isnt well suited for my body type. I did notice 1 of my old pillows doesn't work well with the bed but my favorite memory foam pillow is great. I only gave 4 stars because the bed sleeps HOT! So i had to adjust my thermostat to 77 instead of 78 which wasnt a huge deal but very noticeable. I hadn't been on a memory foam bed before and have heard they sleep hot so this bed may actually sleep COOL compared to other memory foam matresses. All in all im very happy!
Zotto mattress is awesome. After reading several reviews and instructions on how to best set up your mattress, it was a breeze. We chose the Zotto after sleeping on one at Thunder Valley Casino and we had the best sleep. What I love best is that there's not a lot of movement in the mattress; so when we're getting in and out of bed; there isn't a lot of disturbance. Great buy, great sleep!
Best decision ever! We looked at over 20 brands. We read all the good and bad of each. Zotto just stuck out to us. We purchased 2 twin XL mattresses and an electric adjustable bed frame. The mattresses were unrolled and slept on within 5-6 hours. No smell or any other problems. Best night sleep I’ve had in years and without medication.
We had been on the hunt for a new mattress for almost a year by the time we ordered our Zotto. Initially, after much online research (seriously, at least 40 hours of reading forums, reviews, comparing specs etc) we tried an online mattress that was talalay latex. We slept on it for about 3 months but it slept pretty warm and my arm went numb when sleeping on my side. We sent it back. Up next was another online mattress, also with latex top and foam base. This one slept cooler but was also way too firm (and I thought I liked a firm mattress). Another 3 months and back it went. Finally, my wife was tired of us going through all these mattresses so I buckled down and wanted to get it right this time. I was looking at 3 well known online brands that were twice the price of Zotto. Some were hybrids with innersprings, others were not. I was ready to pull the trigger when I stumbled upon Zotto. For a number of reasons, I ordered Zotto. Let me tell you - that was two years ago and we absolutely love the mattress even still. It sleeps as cool as our old innerspring, my back doesn't hurt in the morning, and it provides good support while also letting you sink in slightly and contour to your shape. I travel a lot for work and I still look forward to coming home to sleep on my own mattress. Highly recommended, great company (had an issue that Zotto promptly took care of, over and above my expectations)
WONDERFUL !!! We first laid on a Zotto Mattress when we were visiting a newly remodeled casino in California and fell in love with our great night sleep. So, obviously we had to purchase one for our home. We have always had a pillow-top mattress, BUT once we found Zotto Mattress....that's it !! We are hooked and we tell all of our friends and family and even strangers if mattresses are brought up in conversations. I sleep hot, my husband sleeps cold and this mattress accommodated both of us. We are amazed at how solid of a sleep we both get now. EVERYONE SHOULD HAVE ONE OF THESE !!! No more soreness. 100% HAPPY !!! Please keep up the great work and keep this around.
We purchased the king size Zotto mattress a few months ago and haven't looked back. It is hands down the most comfortable mattress I have ever slept on. The staff was super nice and easy to get a hold of and the entire process was almost effortless. I would highly recommend to anyone looking for their next mattress.
Nice medium mattress, fills in the spaces nicely. I sleep very good on back and sides. Couldn't be happier.
The pair of Zotto Twin/XL mattresses we purchased is one of our best ever decisions. They fit perfectly with our new Tempur-pedic bed frames and provide a perfect nights rest. My residual lower back pain has virtually disappeared...Thank You, Zotto! A small shipping error by the distributor took only one phone call to Ryan at Zotto to resolve in just several minutes. Top notch customer service. We highly recommend these mattresses and are confident we purchased the best mattresses at the best price, not to mention that the home delivery was great and the set-up was completed in just minutes.
Zotto was #4 in my looking for a king size mattress that actually did what it claimed to do. I had a sleep # for 18 yrs and it fell apart (all the foam parts). the second was tuft & needle bad support It would bottom out (ouch). Third was loom & leaf for a back sleeper its ok yet after 10min on my side it became and stayed rock hard (pain plus) . Then after much searching and watching the guys who test mattresses on you tube we decided to try Zotto. From the first time laying on it until now I have never felt an indentation sleeping on it. When I lay down within 5 min all pain from my pressure points are gone. I'm a disabled Vietnam combat Veteran. The support and pain relief this mattress gives is amazing . My sleep has gone from 2 or 3hrs to 5 and 6 hours solid. My wife of 45 yrs said this is the one ! "The keeper" We are very pleased and really enjoy the experience every day. Make your day a great day with Zotto.
This mattress is AMAZING! I was having horrible back problems prior to purchasing this mattress. Since my husband and I have had it, we wake up feeling so refreshed and without any back pain. I highly recommend it!
Fast shipping and very comfortable mattress as was promised. Have yet to try it in hot weather,house in Coachella valley. Will update this summer.
I love the mattress. I chose Zotto when I discovered that a nearby hotel casino was using these mattresses and getting rave reviews from it's customers. I'm glad I did. It's very comfortable and I sleep much better than I did on my previous traditional mattress. before
Best Sleep of my LIFE! Was at Thunder Valley Casino in California and had the best nights sleep. Woke up in the morning and started searching for the brand. Found Zotto and purchased it the next day. Had it about two months now and I can never sleep on an old spring mattress ever again. Not too hot, not too firm, not too soft, perfect!
Such an amazing improvement from my prior mattress! I look forward to sleeping each night!
I love this mattress! With the sea of mattress-in-a-box choices out there, the Zotto is a little softer than the others, which is great for side sleepers like myself. I find myself occasionally sleeping on my back, which I wasn't able to do on my previous mattress. The Zotto support is excellent! Also, it sleeps cool for a memory foam mattress. I'm sleeping more, dreaming more, and waking up with less low back pain than with my old box spring mattress. I really should have bought a Zotto years ago. Shipping was delayed a day (supposed to ship same day) and never did find out why. That's the only thing that didn't exceed my expectations.
When we ordered the zotto mattress, we had no idea what we were getting. being in lawenforcement 48 years I require a good nights sleep. me and my wife love it , it could not be any better. I truly recommend it to anyone who wants to sleep like a baby.
This mattress is fantastic! We discovered this mattress when we were staying at a resort. Went online got a $50 discount in order the king size. My husband and I love it it's the best sleep we've gotten in a long time. We plan on buying a king size mattress for a travel trailer this mattress is that great
Zotto is the perfect mattress. Two years ago I purchased a Novaform Memory Foam Twin Mattress from Costco for my 6 year old son. He always complained that this Novaform mattress was hot! I recently purchased a new King Size Zotto Mattress and it’s the best. My son absolutely loves the bed; he can actually sleep without waking up full of sweat. If you’re a hot sleeper this Zotto mattress is for you. I returned the Novaform mattress to Costco and ordered a Zotto twin size for my son. Problem solved!
We are thrilled with the Zotto mattress. Had actually ordered the Zotto mattress for our camper, liked it so well we decided to switch out mattresses and put the Zotto in the house! Now, we want to purchase another Zotto for the camper!!
We have slept well on the Zotto mattress. The only thing that I don't like is that the edge depresses and you roll off if you sleep close to the edge. We might need to get a larger bed to thoroughly enjoy the mattress:) - planning to anyway. Our guests will enjoy the mattress we purchased after choosing a new bedroom set.
Awesome mattress. I was worried it was going to be too firm, but it's just right! Not too soft, not too hard and stays cool.
I'd purchased a Tempurpedic for a small fortune. I slept on one of these at a hotel and bought it. I've not regretted switching, but do regret having invested in the Tempurpedic.
Enjoy the firmness, I am able to wake up feeling like I had a sound restful sleep.
Great bed!! Easy set up. The smell lingers for a bit but going away!
Cons: Could be a little firmer. Doesn't have handles on the side to help with positioning the mattress. Pros: Delivered within a week. Box had hand holds, which were very helpful. One person can unbox and remove wrapping. Mattress returned to full size and thickness very quickly. Didn't notice any smell when unwrapped. Doesn't make you feel hot. I emailed a few questions, prior to purchase, which were answered within 48 hours. Nice quality. Made in USA.
We tossed & turned for weeks on the purchase decision. When the mattress arrived, the toss & turn stopped! Set up took 4 minutes. Trick is to take the mattress and out it in your bed frame before unrolling it. We were told to give it 2 weeks before forming an opinion; it was apparent after the first night that we made the right choice with Zotto. My husband's chronic back and shoulder pain subsided after a week sleeping on the Zotto. I'm well rested when waking up even with just 4-5 hours a night. We now have an appreciation for a good night of sleep because we noticed a difference in our productivity and increase in energy during the day. Great choice!!
very comfortable, easy to set up. I would definitely recommend.
I really love this mattress! It is firm but not hard and it sleeps way cooler than the TempurPedic I just got rid of! And it cost 1/2 the price! I wake up with less back and shoulder pain and that makes me happy! Glad I found you Zotto!