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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Verlo is a midwestern mattress company with big nationwide plans. With their Verlo-to-Go mattresses in a box and wide selection of online mattress options, they are quickly becoming a popular choice. They are known for their innerspring mattresses in a wide variety of pricepoints and qualities. Their midgrade options are perfectly suited for most sleepers, but some of the top and low-grade lines may leave something wanting for your money.
Based on our aggregated reviews and our scoring method, we recommend Verlo in this match up!
See Our Full Review of Verlo
There were mixed feelings about these mattresses. Many folks sleep well and describe a comfortable experience, but there were others that didn't feel as positively. Read about the mattress specifics and browse customer reviews in the section below.
These mattresses are above average in their supportiveness, which is refreshing for those that need a mattress to align the spine. However, there are some that have mentioned support and feel issues, so do some extra research to ensure that your choice works with your body.
Edge support is a mesaure of the supportiveness along the sides of the mattress. These mattresses do well here, but some that are heavier may experience some softness.
Mattresses don't seem to be as long-living as they once were. Finding a mattress that remains really comfortable after 15 years of use is definitely not a simple thing. However, finding a mattress that really stays cozy that long can save you lots. These mattresses get mixed feedback when it comes to durability. Some sleepers don't have any issues, but others report having quicker than average durability problems.
Customer reviews are a powerful resource for finding out if a product will match your needs. Reviewers overall have positive things to say about these mattresses, but there are some that had mixed experiences. Do some looking below into the mattress specifications to see if it will work for you.
Mattress support is very important for keeping things comfortable at night. These mattresses are above average in supportiveness across all sleepers. It is important for those that aren't getting the proper supportive night sleep they deserve right now. Most customers describe these mattresses as providing good support in the short term.
Edge support is the amount of supportiveness there is on the edges against the center section of the mattress. These mattresses offer a good amount of edge support, but some folks may notice more sinking along the side of the mattress.
Bowling Ball & Density Tests
The bowling ball and density tests are good measures of mattress firmness. It is also a great test for measuring evenness of support across the surface. Overall, these mattresses will work well to provide even support.
All of us want a highly durable mattress that lasts forever, but that is sometimes easier said than done. Luckily, customers don't remain silent on what they like and dislike about their choices. Average sleepers should find that these mattresses to last over 5 years., but some who are larger in body type may experience them to not last as long.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
Didn't realize how big a difference a decent mattress can make to get as good night's rest. I think it's great that you let customers know how to take care of their mattress to get the best out of it.View More Reviews
Weight. Really heavy to flip
The support is wonderful. Both my husband and I have bad backs, so good support is very important. Thank you
I wouldn't change anything.
We bought this mattress for our son and now we say he has the best bed in the house
Just thanks for the best night sleep I have had in years, should have changed sooner.
Mattress matches my body. Make Handles on sides to help rotate, move.
WIsh the pillow top was a little more 'squishy' like the Sterns and Foster we used to have.
Right amount of firmness. The box spring didn't fit down my stairs. Maybe ask customers about where the mattress is going so a split box spring can be recommended
Right amount of firmness. The box spring didn't fit down my stairs. Maybe ask customers about where the mattress is going so a split box spring can be recommended
Easier falling asleep and staying asleep
My insomnia started to get better. It is generally super comfortable to sleep on. I still am a habitual stomach sleeper, but it is easier to sleep on my side now. Good night!
Perfect firmness. Not rolling into hubby (I mean, I love him, but...)! Pretty heavy (kinda hard to put on the fitted sheet). Great customer service!
good things happen to good people, thanks again for making a great product
I purchased this mattress over 2 years ago now and it is still as comfortable as the day I bought it. I really love my Verlo! I looked at the competition and didn't feel comfortable spending the money on something I didn't know. I have only had Verlo mattresses in my lifetime and refuse to get anything besides. I am currently looking to see if the V7 or the V9 would be the next upgrade for me, since I am thinking about using my current for my spare room.
The mattress was worth the money. We fall asleep quicker and I am waking up pain free. I'd go as far as saying it's therapeutic. We purchased a memory/gel foam mattress and I'm a little concerned it might be too warm in summer.
Feel mattress is too hard for my back. Make it softer for my back
This is the most comfortable bed I've ever slept on!!
The mattress is perfect. We've gone from restless sleeping to hours of deep, peaceful sleep- and no more aches! Thanks! For the first time in ten years we don't want to get out of bed in the morning!
The first night was a little rough because it was so new but I love my bed! I think I would have spent more on a higher V series but I am satisfied with what I have. Thanks for a great nights sleep!
Both of our back's are not sore anymore like they were on our old mattress. I notice I'm less tired in the mornings due to not tossing and turning all night which is great! Very satisfied with our purchase and would return for all of our mattress needs :)
It's a great mattress and we love it
It is taking quite a long time for the new smell it dissipate
I don't toss & turn anymore and my back & neck don't hurt anymore! It's hard to find quality affordable sheets that fit well.
Don't wake up achy. Keep up the great work. You definitely have a wonderful product!
LOVE, LOVE our new bed!! Restful sleep! No more waking up with a sore back or shoulder anymore! Thank you!!!!
Thank you for a good nights sleep
Less back pain on the morning and more energy. Soften up the over all mattress....more 'cloud like'.
I sleep so much better on my Verlo mattress than I did on my old mattress. I get deep, relaxing sleep that has been very beneficial to me. I am worried about the handles sewn in to the sides of the mattress. The mattress is fairly heavy, so moving it puts a lot of force on the handles. I try not to put too much force on them because I am afraid of ripping them.
My Back does not hurt any more. I'd like it to be self-rotating. Let me know when you figure out how to do that. :)
The worst part of this mattress is getting off of it in the morning simply because I do not want to! It's amazing. The edge support is not outstanding.
Should have bought one sooner!!!!
No more shoulder pain. It must have been a pressure point on the old mattress.
The pillow top is just a little soft for me.
Great combination of being firm but soft and comfy.
Would like it for less than $1,000, but it is worth it.
So comfortable! Very satisfied
Nothing, I love it...never slept better
Bed is too firm. We will need to make it softer (more plush)
The new Verlo bed has made a world of difference. Both are sleeping much better.