Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Spring Air is a classic bed maker that has been crafting mattresses since 1926. One of their most recognizable brands is Chattam & Wells. Spring Air is a large mattress manufacturer with over 13 US factories and 22 factories internationally. They offer exclusively hybrid mattresses with latex and/or memory foam and pocketed coil innersprings. They also sell their mattresses at popular retailers such as Costco. Overall, their largest customer hurdle is around their warranty fairness and durability concerning sagging in the middle of the bed.
Based on our aggregated reviews and our scoring method, we recommend Hästens in this match up!
Spring Air: 7.2/10
Spring Air: 7.1/10
Spring Air: 7.3/10
No Back Pain:
Spring Air: 7.8/10
Spring Air: $899-1699
Get Yours Now
Get Yours Now
Reviews are an excellent way to get at the benefits of a mattress. However, it can get daunting after looking for reviews from many different products. For these mattresses specifically, customers have mixed emotions. Some report feeling comfy in their new bed, but others report not feeling as good.
Mattress support is one of the most important things to stomach and back sleepers. Also, having good support that aligns the spine is a must-have for side sleepers. These mattresses are above average when it comes to support. That being said, some customers didn't feel supported 100% of the time so if you are heavier, make sure to dig into the specifications.
Most find these mattresses to provide good edge support. Those that are heavier may find some dipping close to the edges.
Mattresses don't seem to provide lasting comfort as well as they once did. Finding a mattress that remains cozy after 15 years just isn't as easy anymore. That said, finding a long-lasting mattress can mean hundreds of dollars in your pocket. Sadly, sleepers have mixed feelings about these mattresses. Some customers report no problems, but others have issues with the durability over a shorter horizon than average.
If you are examining this brand, take a look below for more details about these mattresses. Unfortunately, not all customers give them good ratings. Some were extremely happy with their purchase, but many others were not as excited.
Experts agree that a supportive mattress is very important for having a good night's sleep. These mattresses do well supporting sleepers at first, but there are folks that felt the support wasn't great long term. Do some additional research on the mattress to make sure it fits your body type.
Edge support is important to most folks and makes it easy to get in and out of bed. Most folks find that these mattresses have okay edge support, but there may be some uncomfortable contouring for some.
Bowling Ball & Density Tests
In initial density and bowling ball tests reported by sleepers and reviewers, supportiveness for these mattresses is fairly even. Some folks have mentioned that support may degrade over time for some.
Getting a long-lasting mattress is awesome, and when we instead buy a mattress that causes us discomfort after only a year, we feel cheated. However, finding lasting comfort nowadays is a real challenge. With more types of products than ever before, some brands aren't investing as much in quality. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. That doesn't mean that it will happen to you, but make sure to read the warranty and return policies before purchasing.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
Unfortunately we have returned it due to both sides sinking Leaving a huge hump in the middleView More Reviews
This bed was delivered by two men from 'manna delivery' services, they did a good job and took away all of the boxing and giant bags. It is a little taller than i thought but its not too tall for my sheets which is good. It feels a lot different than my old memory foam bed and when I called they explained what latex foam was and really opened my eyes. My back pain has gone away and also i sleep better throughout the night. i would buy this bed again
Tried to like this matress but it's just a poor product. Weak sides making you feel like you're sliding off edge. Hump formed in middle after a few weeks. Valleys on the sides. Almost impossible to rotate due to lack of handles / straps to hold on to. Even tried to flip it over and all the problems come back on both sides.
We like a firm mattress but this is hard and uncomfortable. Harder than the sliding diagram indicates. My husband and I had back, hip and shoulder pain after the first night. Returning it asap.
After seeing the bed in Costco and feeling how cool the foam was, i was convinced it was a good buy .....but....when foam is covered with fabric, then a protective pad then a sheet the bed was just as hot as my last memory foam bed and after 3 months, it is starting to get indentations in it even though we rotated it several times. I will return it to Costco.
Believe the reviews this mattress is firm! We've had it for about 9 months and still can't get comfortable. The sides have depressions while the middle has a hump. We have rotated the bed as instructed but still does not help. My wife and I aren't big people, and we both have back aches from this mattress. We gave it a try, but unfortunately have not had a good nights sleep. We are going to return it and get something softer.
I have purchased 3 spring Air beds in the past, so did not hesitate to order online. Delivery was very efficient and on time even though I live 175 miles from the nearest Costco. This mattress is very comfortable from day one.
The Latex is great for hot sleepers! This bed does not make me sweat like memory foam or any of pillow tops. I never ever feel hot. It is a firmer plush if that makes sense. It will soften up after about 3-4 weeks. I originally bought the Ultra Firm model but I could not take that slab of concrete and had to return it for this one. It is definitely soft on the sides and firm in the middle. If I were single I'd sleep in the middle to make the bed even. With the firmer middle it is harder to roll over and my wife doesn't try to sneak over to cuddle and steal my heat. I tried 7 other mattress's foam/spring/spring infused latex with foam tops I thought I was going to go crazy, until I found this model. I was desperate for a King size, medium firm, cool bed for $1500ish.
great mattress. firm and had good nights sleep from day one. the delivery service was efficient and courteous. they arrived in the time frame that was give and took away all cartons and papers. would recommend this product .
The consistency of the foam is uneven, hard in middle too soft on sides. Makes you feel like your tilting towards outer edge when laying on back. Seems also to have broke down to a lumpy feel after six months use. Very difficult to change positions as it leaves you feeling like your trying to roll out of a hole. Made my good back hurt. Can't sleep on this mattress any longer, returning.
There was an error in shipping by delivering the wrong foundation, so we had to use our old one, which made the mattress seem soft,but still very comfortable. After using the correct foundation there was a distinct improvement in the firmness,this is the best i have slept in along time especially having physical issues.I recommend you use the right foundation. We are very happy with this, also read the rotating instructions.
Way too soft! You sink right in and it's comfortable at first. But when I wake in the morning I have a terrible lower back ache due to lack of support. I'm a side sleeper and this mattress does not have proper support to keep my spine aligned. This is suppose to be a Latex bed, so I don't know why they add junkie memory foam to the top layer which only makes it hotter and does not breath, completely defeating the advantages of Latex breath-ability and cool sleeping surface.
When I saw this mattress advertised as plush I figured it would be very soft. That is not the case. This mattress is quite firm. It is probably fine for a back sleeper, but I sleep on my side and it's terrible. After the 3rd night I couldn't take any more and put an old memory foam topper on it. As soon as the replacement mattress arrives this one will be heading back to the warehouse.
I was especially interested in getting away from springs and trying the Latex. Unfortuneately, it was a big dissapointment. It seened lifeless, like sleeping on a bag of soft beans. It definitely was not like a cloud. The positive reviews on a similar Spring Aire latex matress are astonishing to me
I have to say, I was a little hesitant on purchasing this after reading the last review but I must say this was one of the best desicions I have made in a long time. This mattress is sooo cushiony and comfortable. For the first time in a long time, my husband and I have actually been sleeping through the night!
We have had this bed for about a month. From the first night, neither my husband or I wake up with sore/stiff backs. We bought our previous bed from Costco and were hesitant thinking we should go to a mattress store. We are so glad we went with this bed. I prefer a softer bed and my husband prefers a firmer bed. While this bed is firmer than I expected, it doesn't effect the sleep we are getting. We also didn't notice a smell. The manufacturer said to let the bed air out but we didn't need to. Hopefully this will continue to be a great bed! We have struggled over the years, trying less expensive options. This is worth every penny.
We were on the hunt for a good mattress, but did not want memory foam. The options are limited. After doing some research we ordered the Spring Air Firm mattress. It was too hard. I contacted Costco.com they arranged for pickup (free) of the other mattress and provided a refund. We then chose this mattress. It is still firm, but not hard. Its supportive and comfortable. Shipping was included in the price from Costco.com, and we had no issues with setting it up. My husband is also very pleased with it.
One word: stone. This bed is soooooo hard and not plush at all. I'm a loyal Costco shopper, but this product is a total fail. It will be going back for sure.