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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Sleepy's Mattress is a wholly owned Mattress Firm brand and mattress in a box offering for a very competitive price. Their mattress offerings include foam, innerspring, and encased coil. With multiple firmness options, they have something for everyone and are available both in person at Mattress Firm locations as well as online. That said, there are some complaints about durability and craftsmanship.
Based on our aggregated reviews and our scoring method, we recommend Sleepys in this match up!
See Our Full Review of Sleepys
Some reviewers describe these mattresses as very comfortable for them., but others have not been as comfortable with them. Although there were good ratings overall, there were also some poor ones. Read on below for added information about how they work for folks to figure out if they will work for you!
Getting good support from your mattress is important to getting a good night's sleep. If your mattress does a poor job supporting you, you likely aren't getting the kind of sleep that you need to be getting. These mattresses have been rated above average in support, but some had issues with how they felt for them.
These mattresses offer good edge support, which is good for those that like to sit on the side of the mattress. Those that have bigger frames may still experience some sagging along the edges.
Mattresses with good durability last between 7 and 12 years based on the materials. Foam mattresses are less durable, while mattresses with springs tend to last longer if they are well made. However, mattresses of any kind that don't offer good durability will start sagging quicker especially for larger sleepers. Sleepers have mixed things to say about these mattresses. Some describe good comfort, but others have had issues with lasting support.
Each of us need to survey the customer reviews before we invest in a pricy product. However, it can be hard to distill the takeaways after browsing countless other sites. Based on recent customer reviews and overall sentiment about these mattresses, customers rate them better than average. However, there are some complaints Make sure to read on for added specifics.
Most reviewers describe these mattresses as supportive, but others had issues with feel over the long term. For those with wider frames, take a look at the firmness ratings before buying as you'll want to ensure that your body and spine are supported well.
For those that like to sit on the side of the mattress, these mattresses will provide comfortable support for most people. However, some had complaints so review more if you need edge support for mobility purposes.
Brands that have good quality control and materials will likely also have good durability. Those that don't put a focus on these things may have some complaints from sleepers. Unfortunately, customers give these mattresses mixed ratings on durability. Some report a happy night sleep, but others have had problems over a short horizon. Make sure to double-check the warranty and return policies before buying.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
Purchased Sleepys king size over a month ago. I have never had a more consistent quality sleep. I work a lot and have soreness in my back and legs (not injury pains) and used to only sleep around 5 1/2 - 6 hours a night. I sleep soundly now with the Sleepys mattress. I would recommend this to any and everyone that's looking for a new mattress. First time I've slept past 9am in many years.View More Reviews
I bought this mattress 3 weeks ago and I have Fibromyalgia, arthritis, severe back pain, chronic pain for the last 18 years. Every mattress I had before caused some sort of pain, even with memory foam mattress toppers. I decided to try the Sleepy's Essential 8" Memory foam mattress and I'm so happy I did, I'm SO pleased with this mattress!!! it doesnt make you feel hot and it doesnt sag when you lay down on it; is a firm feel but its very comfortable. The first night I slept on this mattress I slept through the night and that is something I could never so before. My sleep is so much better since I purchased this mattress and I recommend this to any one who suffers from back pain or similar problems that I have. It was worth every cent I paid for it! Thank you so much Mattress Firm!
I purchased this mattress and have been satisfied ever since. I love the feeling of sleeping on a firm mattress with a little cushion so this was perfect. I liked sleeping on the floor as a child because of the firmness, now I have comfort and firmness.
I was surprised when they delivered it how it was compressed , After 2 hours of expanding it was ready to try in the comfort of our own home . It sits a lot lower than on the old matters ( felt like you would fall off a mountain with that one ) So far a delight to sleep on an we picked it out ourselves .
Sleeping so much better. Happy to have a great mattress.
I slept on this for about 2 wk and a half. First 2 wk smelled, so I tried to air it out the first couple of days by taking off the cover/ wash/ keep upright w/ windows open, ventilate etc. After 2wk the smell is alright. I like mine firm, so this one is okay. I prefer slightly more firm but overall this one is alright.
Bought it for my son, he is very happy with it and sleeps well at night.
The price quality and service can't be beat great job Mattress Firm
I brought this for my I Uncle who has mobility issues. After he got use to it, he was able to get in and out without any problem.
I received my bed on Jan. 25th, 2018 and it's just absolutely great.
Is firm firm firm I love it!!! Just like I expected thank you so much
My first night on this amazing mattress. I love my bed.
Bed is soft but does not return to it's original position well. I've been sleeping on one side and after about a week or two there is a noticeable difference in height between the side I sleep on and the other one.
I sleep so well on this mattress and that’s what count. Love this, love love love!
My wife and I live the new mattress and the price was right...thank you
I’m very happy with my new Bed! The pillow top is great balance between plush and firm mattress!!
Just got our bed today and i love it my wife and i both have bad backs and its perfect
This is the best mattress, hands down!! I did a lot of research and took a lot of different quizzes to figure out what kind of mattress works best for me, and this one came out on top. I have back problems and since I got this mattress last week, I haven't been any! It is plush yet firm and oh so comfortable. I also bought a mattress pad that has made sleeping so good. I 100% recommend this mattress to anyone and everyone!
I bought this mattress on 5/14/18 for $249.00 and I hate it! It is as stiff as a board and makes so much noise that even when the dog moves, It rests on a very expensive box spring that has never creaked before. I cannot exchange it without incurring another $100.00 fee. I have a back and neck ache that I did not have before sleeping on this horrible product.
My dad bought this mattress for my younger brother. He is very tall and is very active, he loves it! It's so supportive, not too firm or too soft, and very comfortable! I am surprised at how great the quality is for the price.
This is the first time i have bought this kind a Mattress, I had my doubts since my youngest daughter have one like this, i have two back surgery’s my doctor recommended me a firm mattress and said this is garbage mattress i said let me try it. I can’t be more happy! I got ut with the adjustable base, the best purchase ever. 5 days and 25more to go for. Since it takes 30days for your body to get used to a new bed.
The store clerk said we would not regret it if we went with our first choice on a firmer option. The queen arrived in a skinny rectangular box that we thought was the frame because it was so compact. Amazingly, over the next hour, it transformed from a pancake into a thick and luxurious mattress. We got the protective casing which makes me feel 10x better during everyday use that we will never have a problem with our warranty. So far, the bed is exactly what I wanted. When I go to sleep, I have a tremendous amount of support with enough give to make an indent where my body naturally curves. I'm about 125lb, and my husband is about 225. He says his indents do not as quickly rise when he changes positions, so it takes a minute until his side of the bed fills back in. It's only been a month, but I have confidence we are going to love and keep this bed for many years. I highly recommend the base with the header and footer rise. We always sleep with it flat, but the few minutes in an elevated foot/head position really relieve back tension. Thanks for a high quality product!! The bed is also beautifully stitched. I would come back. The deals at mattress firm are competitive for the quality you receive.
I am sleeping so much better, it is cooler I am not turning as much , I find my self wanting to get in bed n useing the feet n head posture in stead of siting up in frount of the T v in family room get to to work on my I pad ,
We slept on this bed for over two months and it just did not soften up as much as we had hoped, really barely at all. It is a very firm mattress but is still comfortable to sleep on though it just causes back pain for me and my partner. The cooling is great but make sure you have breathable sheets or it will be just as hot as any other bed. If you are looking for a firm memory foam this is great, just dont expect it to get much softer than what you get the first day.
bought this weeks ago and now my son is getting a good nights sleep
I have had this mattress for a few weeks ago and I am glad I went with the Sleepy's cool. It is a bit on the firmer side but this is what I like. For the price you can not go wrong. They had a special and I got a free adjustable frame with my purchase and I could not be more pleased.
I’ve been sleeping on the twin version of this mattress exclusively since it was delivered on 4/23/18. Some background: I had been experiencing a lot of morning mid-back and rib pain on my old mattress, and was not sleeping well. I am a mid-50s insomniac woman. I tried several models in the store, including Tulo and Serta iComfort memory foam, and chose this one due to its thickness, beefy feel and comfort during the 15 minutes or so of testing. Although it felt firmer than my preference, I figured it would be a good option for my back pain, and I decided to give it a try. I did not think to purchase a new foundation (“box spring”) at the time.
I just purchased in store 3 days ago and I love the cool mattress temperature and the fact of it having no springs. It's plush firm like cuddles your body I have a knee injury and in the last 3 days of sleeping on this my knee has felt better.also I don't need a bunch of pillows anymore my back feels great .. I will never go back to springs. This is a great mattress Try it...
I bought this mattress a week ago. I have had Simmons and Serra inter-spring beds up until now. We tried it in the showroom and were hesitant as it was very firm but since it sort of confirmed to our body and the price was right we thought we would give it a try. I can say now that it is taking us a bit to get used to this type of bed but are overall very happy with it and are confident that over time it will soften up a bit. It is a well constructed bd and we are happy with our purchase
I am so pleased with this mattress the best thing I like about it is that it is so solid that you can't feel the next person moving on the bed when they toss and turn or get up or lay down it's very comfortable and just what I needed
I bought this a couple months ago and love it! I sleep through the night!
Have slept in this mattress for 5 nights and was hoping I would get used to the firmness but unfortunately neither my husband or I sleep well in it. My children had a foam mattress and love it so we thought we would give it a try in our new beach condo. They obviously purchased something softer because this is extremely firm. Wake up each morning with a back ache. Going to call about exchanging it.
We exchanged a tulo for this mattress and were very satisfied. My wife sleeps better that she has for years. thank you.
I'm very happy with my purchase, the service and everything was great! I wouldn't trade my mattress for anything, and at unbelievable, affordable price, highly recommend them!
I love my new mattress couldnt be happier only if i could stay in bed longer
We bought our mattress a month ago and it was our best purchase ever. Can't wait to climb in bed every night. No aches or pains ever since our mattress was delivered. We give it a 5 star rating.
I had this mattress for about a month and although I love the feel of the mattress it seems hotter than a normalization
Value was important to us and this mattress was a great purchase.
You wouldn't think it but my old mattress was killing me! After one night of sleep on this mattress my left shoulder and back had no pain. Which hasn't been the case for almost a year. I thought I was just getting old turns out is was my bed! Sleepy's cool mattress me and my wife thank you its been over a month and we can't say enough to thank you for such a great Mattress and for relieving what felt like years of pain. I do have one question for you do you make pillows?
Too early to tell ... so far I like it. No recommendations yet.