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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Sleep Science builds a line of latex and memory foam mattresses. Their claim to fame is their 'wedge' technology that provides edge support to every piece of the mattress. Additionally, they are Certipur certified, which means they have low VOC and no formaldehyde in their mattresses. They also use bamboo material in some of their mattresses. Their mattresses are made popular through their relationship with Costco warehouse stores where they are sold at a competitive price vs many of the retail sold mattresses of similar material quality.
Based on our aggregated reviews and our scoring method, we recommend Sleep Science in this match up!
See Our Full Review of Sleep Science
Sleep Science: 8.3/10
Sleep Science: 8.4/10
Sleep Science: 8.7/10
No Back Pain:
Sleep Science: 8.3/10
Sleep Science: $399-2499
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We all want to see how customers respond before we invest a lot of money in an expensive product. However , it can be a task extracting the key takeaways from all of the reviews you read. We examined the online reviews and sentiment and found that customers give these mattresses above average marks overall. However, some couldn't get as comfortable. Read more below on the mattress specifics.
Reviewers like these mattresses supportiveness overall, which is refreshing for those struggling with the aches and pains of a sagging bed. However, there are some reviewers that describe a lack of support for their bodies, so make sure that the firmness range is aligned with your body type.
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses do fine overall, but some folks may experience less edge support over time.
Mattresses don't last as long as they once did. For those that are looking for mattresses that last over 15 years, these days it can be hard to find. However, finding a mattress that remains comfortable that long can save you thousands. Sadly, these mattresses have mixed ratings when it comes to durability. Many customers don't report problems, but others have issues with lasting comfort over a shorter than average horizon.
Some reviewers describe these mattresses as very comfortable for them., but other folks have had different experiences. Sleepers were mostly positive, but there were some negatives that they described. Learn more below on the specifics.
Mattress support can be the life changing difference you need to have a refreshing night sleep. At the beginning, these mattresses have high marks for support, but there are those that found their mattress less supportive. Make sure that the mattress is spec'd for your body type of firmness preference before purchasing.
Many look for good edge support as a way to be comfortable getting in and out of bed. These mattresses are okay in terms of edge support, but there may be some uncomfortable contouring for some.
Bowling Ball & Density Tests
In mattress tests that measure the density of the mattresses, supportiveness for these mattresses is fairly even. That said, there are some that have experienced issues with support over time.
Having a mattress with good durability means saving yourself thousands. But, as companies focus more on making money, everything from clothes to bedding degrades faster. Customers give mixed feedback when it comes to the durability of these mattresses. Mattresses really affect people's bodies in different ways and some folks felt great about comfort long term, but others were not as sure. If you are considering, make sure to read more before buying.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
We bought this mattress over a year ago...had no idea that they sold a separate foundation. Spent months replacing the bunky board we got from Crate and Barrell 2 times and dealing with back pain, even called the mattress mfr. The mattress mfr said they recommend their foundation instead of bunky board. Ordering it today, hopefully it will take care of the problem but paying $50 more than if I bought them together from the start. They need to update the description and recommend the foundation if they don't buy it separately OR don't even sell the mattress alone. Description said it needs a 'solid' foundation...what does that even mean? I had a hard time trying to find a bunky board that is solid wood from many retailers. Crate and Barrel's new bunky board is made of compressed cardboard! A painful process, but I like the mattress.View More Reviews
The mattress is definitely on the firm side but we both find it about right. After 11 months, the bed seems to be wearing very well... no signs of change in feel or shape. The adjustable bed is used in zero gravity every night for one of us and not used at all for the other. The adjustable bed works well for back sleepers but not side or stomach sleepers.
This bed is the best we have ever slept on, even 6 years later. We have the queen, and now want a Cali king (we now have a dog sleeping with us), and will be buying another one of these latex matresses from Costco. This one will go into the guest room, and it looks brand new. It has not settled or sagged at all, even though it is used every night, by 2 people. It is NOT hot, either. The memory foam mattress we bought from Costco first, was hot, however. So we returned the memory foam and got this latex mattress. We are so happy!!!
I did what i thought was plenty of research before i bought this bed.. I've waited a full year to try and get used to it, and kept telling myself and my spouse it would get better. Not only was it hard and uncomfortable but, from 3 months on, it had big depression on both sides. It seemed to get worse , not better! The only good thing is i bought it from Costco, so they agreed to take it back, no problem! Yea Costco!!
I bought this bed on July 7, 2016. It was my first Costco online shopping. As in warehouse shopping, the online service was very good. The delivery company did not call me to confirm the delivery time but Joshua and Carlos did great in the delivery of the bed and setting it up. Brandon at the distribution center was excellent. I could test the bed before the purchase. The latex mattress feels cool in summer compared to other types of mattresses. I hope I enjoy my bed for many years to come. I love shopping at Costco!!!
I've purchased 3 of these mattress so far. The first one about 3 years ago, then another one the following year and another one a couple months ago. the first one was in a guest room and the other two were for two of my kids who loved the bed when they slept on it while visiting!
I bought this bed over 2 years ago, maybe 3 years now. My husband was a reluctant buyer, because we are only early 40's :) He thought adjustable was for the nursing home. But he had enjoyed it just as much. It hasn't helped his snoring, but he enjoys the leg elevation and massage features after a tough day or workout, and elevation of his head when congested. I have had a couple of back injuries from car accidents, and sleep considerably better on this bed than ANY OTHER!! We had a memory foam before this. This is NOT memory foam. Memory foam sinks in with your weight, then when you turn over you fall back into the rut you created. Ours was also hot. This foam doesn't radiate heart back at you. I love that! It doesn't sink in. It has great support. It is nice to be able to sleep elevated without getting up in the middle of the night to prop up or go to the recliner. My bed sleeps just like it did almost 3 years ago. No sagging, indentions, or soft spots. It does creak a little when adjusting, nothing a little wd-40 can't fix. The base and massage features still work like a top. No problem! Good buy!
Purchased and received this split King organic mattresses with adjustable bases on April 8th, 2016. What a great product! Both my husband and I absolutely love our mattresses! The adjustable bases fit perfectly inside our existing bed frame, and the mattresses are sooooo very comfortable. I have always been a side sleeper, but no more! I'm able to easily sleep on my back now. Since I am a professional singer, this is a real plus for me. Also, the adjustability allows me to (among other things) raise my head ever so slightly to allow for sinus drainage as well as legs for additional perfectly tweaked comfort. The mattress cover is soft and also feels luxurious. A 3 inch layer of softer 19 ILD natural latex perfectly compliments the firmer 32 ILD layer underneath it to softly cradle with no pressure points yet support my body superbly. Adjustable base works great. Fully articulates for customization. Zero Gravity pre programmed position is heavenly! Don't wait. Buy this now!!! You'll be glad you did! Great price and great product. Thanks Sleep Science - Well done!
We got this bed a couple of months ago. It is very comfortable. Unaware another person is in the same bed. Mattress is fine for us, not too firm and not too soft. No odor.
Delivery company had great personnel.
One side had a control box (located under the bed) that failed in the first few hours. Costco called the company and we had a new one installed by the company in a few days.
I would suggest going to check out Dreamfit mattress covers (they come in twin xl and their kings sheets (2 twin xl bottom sheets with one King top sheet. Their bottom sheets and mattress covers have extra elastic straps to hold the sheets in place. I found these after much research. They stay in place great. Love my bed!!
The mattress delivery was great..even on time. The mattress itself is nice ...no sinking in like foam. Soft and supportive. The adjustable base is great. I do wish the lights on the remotes would come on before you try to poke the right button. Zero gravity setting is awesome!
Its very comfortable. Firm for support but not too firm. My wife & I think it is the best mattress we have slept in. No smell at all.
Disagree with the SUBJECTIVE product details 'Sleep Science comfort scale: medium with a bounce.'
There is missing objective ILD firmness scale info in the product details. For me, 5'3 and less than 120 lb, this is surely a soft latex mattress. In general, The 'soft' designation corresponds to an ILD rating of 19-21. The ILD rating for the medium range is 24-26. After digging yourself, then you find this mattress has ILD 19 on the top 3 inch layer over another 6 inch of 32 ILD.