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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Sleep EZ has been a popular latex mattress maker for decades, specializing in mattresses that use 100% pure latex and range from organic to all-natural. Having been in family-business since 1976, one of Sleep EZ's selling points is having the experience to make 'safe mattresses for the family.' They have a variety of products in competitive price points with interesting differentiators like: flippable and dual-sided mattresses.
Based on our aggregated reviews and our scoring method, we recommend Sleep Ez in this match up!
See Our Full Review of Sleep Ez
Sleep Ez: 9.3/10
Sleep Ez: 9.3/10
Sleep Ez: 9.2/10
No Back Pain:
Sleep Ez: 9.3/10
Sleep Ez: $395-$2790
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With customer reviews, it is easy to condense benefits and drawbacks. However, there are many other brands that are trying to get your attention and convince you to buy their product. Sleepers have had both good and bad things to say about these mattresses. Some reviewers report being happy with their selection, but others aren't so sure.
Being supported by your mattress is intrinsic to having a good night's sleep. Most like the feel of this mattress for the first few months, but there are some issues with long term support. Make sure that the mattress is spec'd for your body type of firmness preference before purchasing.
Edge support is important to most folks and makes it easy to get in and out of bed. Most report that these mattresses have good edge support, but some experience more contouring than they would like.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of these mattresses, there is initial support throughout the mattress is fairly even for most sleepers. Some reviewers, though, have described issues with support issues over time.
Having a mattress that is great for durability can save you thousands. Unfortunately, nowadays everything from what you wear to where you sleep degrades faster. These mattresses have mixed reviews when it comes to durability. Mattresses really affect people's bodies in different ways and some folks felt great about comfort long term, but others were not as sure. Make sure to read some of the customer reviews before purchasing.
Having excellent ratings from sleepers is an important factor for shoppers. Customers give these mattresses higher marks than most competitors, which should make you feel good in learning more about their specifics. Keep reading on to learn about the specifics and how they will relate to your body!
Mattress support is the secret to waking up refreshed in the morning. You don't want somehthing that will sag or cause your back to warp. These mattresses do well supporting your spine.
Edge support is one of the most important attributes for those that like sitting on the edge of the mattress. These mattresses are good at edge support and don't feel much different than in the center of the mattress.
Bowling Ball & Density Tests
A popular item among readers, the bowling ball test is a good indicator of firmness and contouring, but also of support. If the mattress doesn't provide even support, some folks may experience back pain or other issues. Luckily, these mattresses offer good support across the mattress surface.
In terms of the durability, these mattresses do a good job versus competitors. And having a mattress durability means likely having comfortable sleep for years. while one that quickly fails can mean money lost. These mattresses will last 7 - 12 years, which is a good lifetime for mattresses today. Those folks that weight more than average or use their mattresses more than once a day may experience slight decreases in longevity.
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We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
I’ve bought two of these mattresses. Excellent quality, super comfortable, and absolutely no chemical smell. I’ve spent 6 months researching mattresses with concerns about health, comfort, and quality. I finally decided on the organic latex. I found this to be the cheapest site to buy from (despite the fact that I live in Canada). We are planning on buying 3 more, as we are a family of 6. It’s the only mattress our family will ever use and the only one I’d recommend without hesitation.View More Reviews
We purchased a full mattress for our guest room. This company is the best! Excellent customer service, shipping, packing. Mattress is super comfortable and has gotten rave reviews so far.
We purchased our dream vacation home, so we wanted our dream bed. We purchased the exact same king set up that we have at home. It’s so comfortable, we just love our bed and now there’s no getting used to a different mattress. Shipping is very quick, and easy. We also purchased the new Roma Mattress for our guest room. Our first guest said it was great!! I am constantly recommending SleepEz to anyone who will listen. Thanks SleepEz!!
Best Ever with the option to change firmness once you order it. Your never stuck with what you thought you wanted. Great customer service, friendly, helpful people who only want to give you a great mattress buying experience! Larry Kitchens in Norfolk Virginia
This mattress system is truly amazingly comfortable. As someone who had no problems sleeping on my 20-year old mattress, I can attest this is incomparable and that I sleep even better. Before I would have a few minutes before falling asleep, now I am out almost immediately. Combined with silk and linen bedding, it is such a luxury and comfort. The mattress came in three boxes and was simple to set up. The video on the website is helpful. Basically, you spread the organic cotton and wool cover on your bed and assemble the mattress components based on your preferences. The system is very versatile, with different layers and firmness can be combined. In addition, for queen size and larger, each half of the mattress can be different. It is a really amazing experience to sleep on this mattress. I also got full bedding and several pillows made of the same awesome latex. I fully, highly recommend it from personal experience.
First time user of latex mattresses. So far this has been a great experience. Sleep EZ Customer service is great too! Those guys will work with you in resolving any issues and their recommendations are noteworthy as well.
I love my new mattress! No more back pain.
I bought 13-in Natural Latex Mattress with All Talalay layers (firm, medium, medium, soft). Originally, I was afraid that it's going to be too soft. I was so glad I decided to order it! It is soft enough but you are not sinking in it. Love it! My husband loves it too. I sleep in all positions (on my back, sides, and abdomen). Delivery was fast. Packaging was good and secure. Took little bit time to unpack it, but no problems with it. It comes with free sheets, pillows, and mattress cover. No smell, no defects. Easy to put layers together. Thank you, SleepEZ!
My boyfriend bought this mattress last year because I complaining of having back pains. I have not had any back pains since sleeping on this mattress. I just purchased my house and the minute I got my keys, I called and ordered another of the same mattress for my new home. Now we have the same mattress is both our houses. I would buy this mattress for my guest room but I am afraid they will nit want to leave. Thanks Sleepez Am really sleepin E Z Z Z Z!! (Sleeping easy)
Haven’t slept this well in years. Forgot what sleeping well felt like
So far I like it
Excellent customer service! We called during a sale and got a recorded message saying that they would call us back if we left our number and a brief message and they called back promptly and were extremely knowledgeable and friendly. Then when we called in our actual order, the customer service representative couldn't have been any more pleasant (I'm sorry, I can't remember her name!) and was very helpful with some more questions that we thought of. First rate outfit all the way, would definitely do business with them again!
The mattress is very comfortable. I also like the ability to change the layers to adjust firmness.
A very comfortable mattress. Very professional and knowledgeable sales personnel. With the split mattress it is very easy to set up different firmness levels for his and her sides.
Our previous mattress was a Simmons Beauty Rest with pillowtop. What started out as a mattress we liked, became a mattress we loathed. Lots of sleepless nights and pain in the morning. Our online hunt began for the perfect replacement. I first started reviewing memory foam but after a lot of research, I decided against it. I am so glad I did my homework. My search brought me to an unbiased reviews site sleeplikethedead.com. I discovered latex was the way to go for me. I compared several mattress stores recommended on the site and really liked what Sleep EZ had to offer. The purchase was seamless. I received a phonecall after I submitted my online order and was even more impressed with their customer service. All of my questions were answered and then some. My mattress arrived about 5 days after ordering. Assembly was a breeze. I was expecting to have an adjustment period but I instead the pain I was experiencing with my old mattress immediately went away. I sleep cool and comfortable every night. Don't hesitate to make the switch and go with Sleep EZ! They are incredible!
Today is day #25. So far, so good. I'm almost 100% sure that we won't sent it back, even if we decide it's not for us. You see, the worst of this mattress is far superior to the old Sleep Number we got rid of! Seriously, I expected to like it, but my husband likes it too. The jury is still out on whether I'll swap the soft top layer for a medium one, but probably not.
I have artificial hips, shoulders, and one knee. The bed is so nice and soft and there are no pressure points. Best nights sleep I have every had
hips don’t hurt
Great (incredibly great) customer service. Product arrived on time and as expected. Was easy to assemble. Boxes were even labeled. Only room for improvement that I could find was exploring use of a perforated plastic or adding a pull tab assist in opening the foam wraps. Either way, would certainly order again and already recommend to friends. Thanks.
My husband and I have had a sleep ez for 8 years and love it. We bought one for each of our children. The only problem is we are so spoiled it is hard to spend the night anywhere else but home.
We purchased an organic all-Talalay mattress based on our extensive online research. Our mattress arrived timely. It's easy to set up, comfortable beyond words, and has helped alleviate my partner's chronic back pain. Buy with confidence from this company; you won't regret it!
After 3 months my whife and I adjusted well to this mattress configuration. The support is excellent because the mattress normalize the body density and weight distribution in such a way that it countours the body profile in both side and back position; thus eliminating pressure points and spinal misalignment. The key is to align the neck during sleep patterns and the pillow supplied does just that. Other nicities include the adjustable bed that accomodate snore and other luxerious positioning. I'm well pleased with this design. Thx Langsy
Very pleased with my mattresses. And very, very pleased with the company. Easy to get a hold of real people there. Very helpful with all my questions. And went beyond the status quo to make sure I was satisfied. Thanks!
With our old mattress both my wife and I would both wake up a little stiff most mornings. With our new mattress that is no longer the case! We've been sleeping on it for about a month now. We customized each side, with one having a soft top layer and one medium. We experimented with switching sides and found out that the customization was definitely worth it because we both slept better on the side we thought would be the best firmness for our sleep position. We're well pleased with our purchase!
This is our second latex bed. We bought the king size to replace a queen bed. We will never go back to a traditional mattress. It is a little more work to put a king size mattress together due to the size, but worth it. Great communication from Sleep EZ regarding shipping. Thank you!
Bought this for the holidays. Had many very sensitive family members coming who can not tolerate non-organic mattresses. It was so well received that I may eventually move the mattress to the master bedroom!! Was very quick to receive. Arrived in pristine condition. Needs two to put it together, but its easy with four hands. So satisfied!!
We absolutely love our new mattress. We love the split side option! My husband and I needed different firmness levels and this was the perfect way to do it. The layer exchange process was smooth.
Great experience from ordering, delivery, set up instructions and phone support. Would not hesitate to recommend sleepez to anyone looking for a quality latex mattress for fair price
I have rheumatoid arthritis . Husband has lumbar DJD. it is the best bed ever! I have no pain. Husband's 90% better. It's on a adjustable base. GET IT!
So we were very skeptical to buy the first one. We lived in texas the showroom was in Phoenix we couldn't see it and we were hesitant to buy something we couldnt see or feel. Our son had allergies badly and all my research showed these didn't have that kinda problem and didn't off gas and other things. So we bought hte first one for his benefit. Its like a mattress from a 5 star hotel. We bought this config in case your wondering - Xfirm, Firm, and Medium. We liked it so much we changed our king bed as well to the same thing - those two are now 3 years old, we just bought another bed to replace our last remaining regular mattress. The only complaint if I had one is that there is a little bit of compression over three years where we mostly lay. Not super noticiable or anything but something, for that reason we rotate it (not flip) every 8-12 months. But other then that its PERFECT! we have a hard time sleeping on any other beds now!
My wife and I are sleeping longer and more sound than we have in a long time! Great innovation to be able to set up the firmness level of each side of the bed. We're both happy with what we chose!
I am chemically sensitive (but not allergic to latex). This was the perfect fit for me. Staff also very helpful.
Relieved a lot of back issues.. I’m very happy with my ourchase
We purchased 2 mattresses for a folding platform frame to use for guests. They are as comfortable as the 3 layer mattresses we purchased from SleepEZ 8 years ago. They are so comfortable that we wouldn't consider any other brand. The best thing is that you can move the mattress easily, because it comes in layers. I stacked the 2 new mattresses on top of an existing SleepEZ bed, and now our guests can sleep in a regular bed.
I love it 😍
Really, happy with my new mattress. Custermer service before the sale was excellent.
Setup was a little daunting at first because I’ve never built a bed, but it actually was quite easy! Very comfortable beds and very quiet when moving around on them. Great support from the team at EZ... I recommend the EZ bases and they also went together easy without tools!
I am chemically sensitive and have finally found a bed that has no toxic smell. I am quite happy and comfortable in my natural latex bed. The phone associates were friendly and so helpful. One slip up with an item not received was quickly remedied. So very satisfied with my bed and this company!