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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Pranasleep makes a variety of latex, latex and memory foam, and latex-hybrid mattress lines. You may see them sold under the names Lotus, Om, and Karma in addition to Pranasleep. They use high end latex in most of their mattresses, which drives the prices up into the luxury category. Most customers find their mattresses comfortable, but some had complaints about durability.
Based on our aggregated reviews and our scoring method, we recommend Pranasleep in this match up!
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Some customers are very comfortable with these mattresses., but others have had mixed experiences. Although these mattresses make most happy, there are some warnings. Get more information below to see if one of these mattresses will work for you.
All sleepers need a supportive mattress and especially back and stomach sleepers. Side sleepers also need deeper support and a responsive mattress for their hips and shoulders. These mattresses do well overall with support. That being said, some customers didn't feel supported 100% of the time so if you are heavier, make sure to read the reviews.
Most agree with the edge support of these mattresses. Some folks may experience some sagging when sitting or laying close to the edge.
Mattresses don't seem to provide lasting comfort as well as they once did. For those that are looking for mattresses that last over 15 years, these days it can be hard to find. That said, finding a long-lasting mattress can mean hundreds of dollars in your pocket. Unfortunately, sleepers have mixed thoughts about these mattresses. Many sleepers don't report issues, but others have complaints about durability over a shorter time frame than usual.
Each of us need to read up on what customers are saying before we buy a product worth hundreds or thousands of dollars. However, it isn't that simple trying to condense the most important parts after browsing a bunch of brands. Based on our analysis of customer reviews and sentiment, customers review these mattresses better than average. However, there is some mixed feedback Make sure to look into the mattress specifics to learn if it will work for you.
These mattresses are good with support overall. Though there are a few folks that don't like the firmness of these mattresses, most would describe these mattresses as having the right amount of support for them.
Edge support is important for those that like sitting on the side of the mattress or roll towards the edge of the mattress at night. These mattresses are well rated by most on edge support and they should fit the needs of most folks.
Bowling Ball & Density Tests
Many mattress bloggers like to use bowling balls to measure support and firmness. These mattresses do a good job with delivering even support throughout the mattress, which means they should do well elevating your body comfortably.
A mattress that is good for durability can save you a lot of money and headaches. But, as companies focus more on making money, everything from clothes to bedding degrades faster. These mattresses have mixed reviews when it comes to durability. Each mattress is different in how it affects you individually and may feel comfortable for you for years, but others have reported not being so lucky. Make sure that your mattress choice works well with your body before purchasing.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
We love it because we both get a great night's rest! We have had the Sleep Number mattress and waterbed mattresses. There is a size difference between us that is quite a difference. This mattress fits both our needs!!View More Reviews
We have been sleeping on our mattress for about a week. Every night I am amazed at how comfortable it is. We wish we bought one long ago.
After our experienced salesperson at Jordan's Furniture showed us the PranaSleep mattress, we were shown other brands in comparison. Our tired and sore back bodies kept seeking the PranaSleep mattress. After a smooth delivery
we find restful sleep...enriching and restoring life's energy
We bought a memory foam. But found it too soft and movement was different. We returned it and purchased a PranaSleep (Vinyasa Plush Mattress). The difference was dramatic. The Prana Sleep gave us great support. Ability to change
sleeping positions and comfort. We are happy with our Prana Sleep mattress.
I suppose this will be my last note for a while to you. I cannot tell you the difference this bed had made in my health. Each morning I feel less like taking any medication for my back!!! I had so much trouble after my hit and
run car injury. And then I found the PranaSleep system. This bed has literally changed my life. I have not once awoken with shoulder pain. Not once with neck pain, and my lower back does not ache. I wake up feeling alive, happy
and renewed. I will never sleep on anything but latex again if I have my say, but the quality of latex matters too. This bed is my answer to so many years of upset and pain. Thank you PranaSleep for creating a piece of art. I am
an artist by the way and I am so impressed with this bed, I only have one complaint now when I go out of town I can't find the sleep I have at home. I love you all, thank you. By the way I hope it feels good to know you have made
an actual tangible difference in my life and the lives of others I am sure. Isn’t that why we are here to help others. Thank you again. Bye for now.
I had a spring pillow soft mattress and exchanged for my PranaSleep mattress and I'm glad I did. I sleep through the night no turning and tossing. I can't wait to go to bed at night. I love my new mattress. I have arthritis
and I don't have any more pain.
I have been through several mattresses since being diagnosed with Fibromyalgia 17 years ago. Nothing has helped my pains and poor sleep patterns until I got my PranaSleep mattress. Finally I am getting relief from pressure point
pains and I am getting quality sleep. I believe this mattress is going to give me a better quality of life. Thank you.
Had our first night's sleep on our new PranaSleep mattress last night and it was wonderful! No sore back in the morning for Robin or sore shoulders and neck for Mark. Really comfortable mattress. Looking forward to more restful
nights to come!
I Love It!! My hip and back no longer keep me up at night - so glad I made the investment!
We love our new PranaSleep adjustable bed. We bought the PranaSleep Vinyasa Super Plush adjustable and must say it is the most comfortable bed we have ever slept on! No pressure points and felt like we were on a cloud!
Thanks so much for being true to your word.
I honestly have never slept better in my life. I didn't know a mattress could feel this wonderful. It keeps my body cool! No more night sweats. I love you guys!
I truly love my Prana mattress which I bought seven years ago. Every time I travel I can’t wait to come home to my Prana.
It is so comfortable - like floating on water. It was a bit pricey - but I think it is going to be worth it. My back is not sore when I get out of bed anymore.
Slept on it last night for the first time. Had my best night sleep in a long time. Very Happy with my buying decision. I'm sure it will only get better as the bed breaks in.
We had never heard of PranaSleep mattresses until we went shopping at Jordan's Furniture. The salesman led us to PranaSleep and we bought one after trying it in the store. So glad we did! We love the comfort and support...not
to mention the luxury.
After 2 years we had body impressions and the mattress started hurting our backs. We are only 115 and 150 lbs.
We could have bought two mattresses for the price and now the only place that is comfortable is the middle, but I end up rolling to the sides. Not supportive any more.
Bought the king for my husband and myself. It's been 13 months, 11 of which were good, and then it just kind of gave up, and it's taco-ing where we each sleep, mostly where our buts are. It's supremely uncomfortable, and I didn't notice it at first, but my husband and I are experiencing back and hip problems and in the last month, suddenly and we're in physical therapy for problems we never had before. So, now we're looking into the warranty to see if we can get a different bed. This bed doesn't stand up at all. Poor value for the money, but it's amazing on day 1. So, if you need a great mattress for 6-10 months, maybe this will work for you. But for $1800 it doesn't work for us. FYI, we're not even big people. He weighs maybe 170 and I'm 130LBS.
This has been a comfortable mattress but it is very difficult to make the bed. The mattress is extremely heavy, putting the dust ruffel on was almost impossible. Tucking the sheets is equally as hard. I think a lighter weight mattress would have better suited our needs.
The worst mattress I’ve ever owned. I’ve only had it a little over 2 years and it’s already sagging. The store where I bought it sent someone out after I PAID $60.00 to have them come only to be called and told the manufacture wouldn’t consider it bad enough. Imagine what it’ll be like in 2 more years. Total waist of $2,000.00!
We bought the Prana based on guidance from the sales person. The first mattress broke down quickly, they agreed to provide a pro-rated credit that we applied to another Prana. Honestly I find hotel beds more comfortable. The Prana shows well and in the show room is comfortable but my wife and I have struggled to get the advertised comfort. Most days we wake up with hip, back and neck pain. Prana is very pricey and I feel like we could've found a better, more comfortable bed for a lot less. We're now contemplating biting the bullet and making a change, it won't be the over-priced Prana.
I've never spent this kind of money on a mattress. Was assured that it was one of the best warranties in the business. The warranty is nonsense and neither the local dealer or the manufacturer has stood by their product. I am purchasing a new mattress because after 6 months in attempts to have them warrant their product they are hiding behind the fine print of their warranty which I suggest your read before purchasing. It requires a minimum VISIBLE deflection. It doesn't matter if the mattress has moved more San Andreas fault - if you cannot see it under the tight top mattress pad - it will not be warranted. I have a Tuft & Needle bed I purchased for our guest bed I started sleeping in because this mattress is literally worse than a camping mattress.
We bought a Prana mattress a few years ago and after about a year or so, the mattress got way too soft and we both wake up with back pain on a daily basis. It was Avery expensive mattress that lost their firmness after too short a time! Won’t buy again!