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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Nora is a Wayfair exclusive mattress in a box company. They have two mattresses, including a memory foam and a pocketed coil mattress, both designed to serve sleepers who are on a budget. It is another example of a major retailer making big moves in the disruptive industry of on-demand mattresses. As far as comfort, most customers like their Nora mattresses at first, but there are some complaints about heat retention, firmness, and durability for some customers.
Based on our aggregated reviews and our scoring method, we recommend Nora in this match up!
See Our Full Review of Nora
With good data from sleepers, you can discover which mattress is best for you. That said, it can be easy to get lost in the noise of hundreds of brands that seemingly have great reviews. Customers have had mixed things to say about these mattresses. Some are excited about their new mattress, but others are not very happy.
Mattress support can be the life changing difference you need to have a refreshing night sleep. Initially, these mattresses are reviewed as being quite supportive, but there are some reports of problems with support over the long term. It is really important to take a look at all of the reviews to make sure these fit your body type.
Edge support is important to most folks and makes it easy to get in and out of bed. These mattresses have okay edge support for most sleepers, but some may experience the edges to dip more over the long term.
Bowling Ball & Density Tests
In bowling ball tests that measure the supportiveness of a new mattress, support is initially even throughout the mattress. Some folks, however, have described issues with support degrading over time.
These mattresses get mixed feelings from sleepers on their durability. We are all on the hunt for mattresses that are going to last 10 years or more, but sadly, not all are built to last. If you are considering a mattress that isn't an A+ on durability, make sure to do one last look at the warranty and return policies so you are protected.
Having great customer satisfaction is essential to both mattress companies and mattress shoppers. Mattress buyers give these mattresses better satisfaction scores than most other competitors, which should provide a good foundation for exploring more. Learn more to see if these mattresses will work for your body!
A supportive mattress is the key to waking refreshed. You don't want somehthing that will sag or cause your back to warp. These mattresses do a good job providing support for your body.
Edge support is one of the most important things to folks with mobility issues or enjoy sitting on the side of the mattress. These mattresses are good at edge support and don't feel much different than in the center of the mattress.
Bowling Ball & Density Tests
Popular among customers, the bowling ball test shows if a mattress is firm and how even is its supportiveness. If the mattress doesn't provide even support, some may find the mattress uncomfortable. Luckily, these mattresses provide solid even support for sleepers.
Having a mattress that lasts is essential for mattress buyers. However, with mattress brands aiming for higher profits, it is not always an easy attribute to find. That said, based on the specifications, craftmanship and materials used, these mattresses should provide above average longevity and last over 5 years for most. But, some folks who are heavier may find their mattress loses some durability.
Check the Prices For Nora: Get Today's Prices
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.
So far so good. Love this mattress!View More Reviews
Mattress is VERY good and really comfortable. The odor that is in the mattress is VERY obnoxious. I have had it unboxed now since Friday and it is Monday and the odor is still VERY present. If it was NOT for the odor I would be giving this Mattress 5 STARS. It is an excellent buy, but the smell is TERRIBLE!
This mattress is EVERYTHING! Prior to purchasing this mattress I tried the Beauty Rest Black hybrid and it did not work. Then I tried the Mattress Firm memory foam mattress. Both were very costly . . .thousands of dollars. I have spinal stenosis and was beginning to experience problems sleeping, aching hip, back and shoulder problems. I had doubts about purchasing this mattress sight unseen and in a box no less. However, I read the reviews and decided to try it. I arrived home to find two large boxes at my door. I thought getting the mattresses out would be a real issue because they seemed to be packed pretty tight. My daughter and I turned the box upsideside down and let gravity help us get it out. It was much easier than I thought. I did not sleep on the bed for 24 hours to allow it to inflate. Last night was my first night sleeping on the mattress. I usually awake about 8:00 am in the morning. I went to sleep last night, did not wake up during the night, and when I woke up it was ll:22 am. I slept until almost NOON! I was shocked! It was the best sleep I have had in years. My bed linen was not badly rumpled which it use to be, which meant there was not a lot of tossing and turning. The cost was fantastic! Instead of spending over $3000 I spent around $800. Am I happy? YES!!!!!!!!!!!!! If you are considering this mattress get it!
As soon as I laid down, I fell asleep, and did not wake up until the morning! I have never fallen asleep that fast!
Mattress arrived within 2 business days and it's glorious. Very comfortable. Exceeded my expectations as far as comfort. It was a struggle getting our regular king size fitted sheet on, so will probably have to invest in deep pocket set, but totally worth it.
So cozy. Like sleeping on air.
I have had it for a week and I am not sure. Cooling layer is not as effective as it should be. Almost impossible to read a book or watch tv in this bed. Was hoping it would make my back and muscular issues a little better and it hasn't. Great price but I am not so happy. If it doesn't improve it will go back.
We were very pleased with the quality of the mattress and ease of delivery. It literally popped out of the box! Just what we needed.
Very comfortable; good price point.
pretty comfortable mattress, but there is a indentation in the mattress that runs from the top left to the bottom left. it seems like it was where it was secured when rolled up to ship. the indentation did not go away during the initial time for the mattress to expand after unrolling.
This mattress is amazing!!!! It is soft but with enough support. I no longer have back pain.
Perfect! Easy to set up and bring up stairs.
I have had this mattress for about a month now and I am so impressed. I was really worried about using a Memory Foam Mattress that I had never laid on, but I am not regretting taking the leap of faith at all! I no longer wake up with my arm falling asleep and I sleep so much better at night.
This bed is so comfortable. It feels firm when you first lay on it but then you sink in a little bit and pass out. I live in a house built in 1900 so the stairway and hallway are rather tight. I knew i had to get a bed in a box because a normal king size mattress would not make it. My wife is 6 months pregnant and she wanted a new bed asap. She likes firm beds while i do not. This one is perfect for both of us. The cool gel really makes me feel cool and I usually run hot. I am very impressed with the look and feel of the bed and I have recommended it to my mother and others. The price is fantastic.
It’s very hard to get up in the morning for work sleeping on this perfect mattress.
I really like this mattress. It's just as you see it here and is perfect for the bed. It seems to be good quality and just the right size for the bed. It takes a little time to get used to these kinds of mattresses, but so far they are working well for us.
We received the mattress today, taking it out of the packaging was easier than I expected. It is currently on the bed and looks very appealing. I can't wait to sleep on it we're going to have a hard time waiting for 24 hours. I only gave it four stars, because I haven't been able to sleep on it yet.
Arrived as expected. Mattress is definitely on the firmer side of things, and I'm a little disappointed in the cover for it. In the photos, it seems pretty taunt, however days after having opened my mattress, the cover still seems too large for the mattress itself, and doesn't seem very tight. Otherwise, the mattress is good!
Its a very comfortable mattress. I will be buying another one for my house
I like the mattress but my husband still hasn't gotten used to it yet. It's not as firm on the edges when you are sitting to put on shoes but overall I think it's a very comfortable bed especially for the price!
Fast delivery. Easy to unpack. Strong smell. After leaving unrolled for 2 full days (and not using) to expand and air out, it is still only 10" in height. Will be sleeping on for the first time on day 3. Excited to try out as it seems very comfortable.
Mattress hurt back, and is to soft for 280lb 6ft 5in person. I had not had any back problems until buying this mattress. Trying to return is a joke. Tried to take out return shipping from full refund price. If returning, remind of the full refund that is on the Nora description of item, or they will deduct the shipping costs.
Extremely comfortable mattress! It was VERY easily assembled once it came out of the box. We are pleased with the feel — the perfect firmnes
I love this mattress! I feel like I am floating on a cloud! I have fibromyalgia and usually toss and turn all night. I slept like a baby all night long and woke up without any pain!
I’ve been sleeping on this new mattress for a little over a week now, and I can say is it is the most comfortable mattress ever. Wonderful.
My husband loves the bed because it’s the memory foam but still firm enough for his liking. If you are looking for something squishier I wouldn’t recommend this bed.. but if you like firm it’s perfect!
I purchased this mattress when I moved into my new apartment this year and it was a HUGE mistake for me as since my back has been destroyed. From the onset the mattress felt hard and the longer I slept on it my back progressively got worse and worse. I realize that some people prefer a hard mattress. However, if you are 23 and want to retain your youth get another mattress
favorite mattress i have ever bought
Super comfortable and supportive.
Seriously the most comfortable bed I’ve ever slept in. It’s absolutely amazing, and completely worth the money!! It does take almost the full 48 hours to expand, but it’s worth the wait! I also have been trying for years to find the right mattress that’s not too firm but not too plush. This mattress is both firm and plush, and I absolutely love it. I definitely feel as though this is the best of both worlds in the world of mattresses.
It is an amazing bed.
Once unwrapped - took its form quickly. Comfortable to sleep on.
Most comfortable mattress I have ever had
It sleeps cool and it’s the firmness I prefer.
Love it! Purchased this mantras for my 4 year old kid and it’s so comfortable! I highly recommend this for anyone.
It is firm and comfortable. I have a bad back and had a knee replacement 4 mo. ago. It gives me the added support I need!
Still waiting for it to expand all the way out
Best sleep of my life tbh
Firm mattress which is perfect for me! Love it