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Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Nolah is a 2016 mattress entrant with a new response to the memory foam mattress. Nolah crafted its very own foam, called Nolah AirFoam™. Its innovation is that it retains less heat than other memory foam or common 'visco elastic' foams. It also has less pressure than even high end memory foam, meaning that it is easier on the hips and shoulders. Nolah's testers say it is also more durable and great for side sleepers. With 2 different mattress options and 7% of profits going to wildlife adoption, Nolah is a brand anyone can feel good about!
Based on our aggregated reviews and our scoring method, we recommend Nolah in this match up!
See Our Full Review of Nolah
Learning about customer satisfaction can narrow down your search for the right bed for you. Overall, sleepers feel 'hot and cold' about these mattresses. Some folks describe a very comfy sleep, but others were restless and didn't feel comfortable. Look on below to figure out if they will work for you specifically.
Whether a mattress is supportive or not is the difference between comfort and pain for stomach and back sleepers. Side sleepers also need a responsive mattress for their bodies. For most reviewers, these mattresses provide a good amount of support. That said, some others didn't like the support so if you are heavier, make sure your choice aligns with your body.
Most folks like the edge support from these mattresses. Those that are heavier may find some dipping close to the edges.
Mattresses don't last as long as they used to in years past. Finding a mattress that remains cozy after 15 years just isn't as easy anymore. Yet, finding a mattress that really remains comfortable that long can save you lots of money. These mattresses get mixed feelings on durability. Many folks don't report any issues, but others have comfort problems over a shorter time frame than is usual.
Researching customer reviews is a great way to look for a new mattress because you can 'demo' a mattress through someone else's experience and increase your chances of finding a good mattress. These mattresses have some of the highest customer satisfaction scores. So, feel confident diving into this brand more!
A supportive mattress is one of the most important things to just about everyone. Even if you like mattresses in non-firm varieties, a mattress that aligns the back and shoulders is really important. These mattresses offer good support for most reviewers.
Over the years, edge support has been an important attribute in mattresses. These mattresses have a good amount of edge support, which means sleepers feel propped up on the sides of their mattress as well as the center.
Bowling Ball & Density Tests
Measuring firmness with a bowling ball on the surface of the mattress is a good approach and it can measure even support too. Reviewers note that these mattresses offer a good, even and supportive sleeping surface.
It's always difficult to find products that last over 10 years. Brands, for the most part, rather not make a product that lasts forever if they can make repeatable revenue. However, there are still great companies out there. These mattress, as an example, get good marks from customers on quality. Most customers will find that they will last between 7 - 12 years, though some that are heavier may find them break down a little bit faster.
Get an Instant Discount for Nolah: Up To $300 Off Mattresses & More
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I love my new Nola mattress! This mattress is truly a life changer for me and my husband. We are so happy we purchased the Nola mattress because we both sleep much better at night. I often suffered from hot flashes at night and would put the covers on and take them off covers on and off, too and turn all night. Now I sleep much cooler and in a deeper sleep and I feel much more rested the next day. I would rate the firmness as a 4-5 on scale 1-10. I like the softness and I still feel supported. No more left hip pain. I also sleep on my back at times and I wake with no backaches. Another advantage is the liberal return policy of 120 days and free pickup if you are dissatisfied. We have owned it for 3weeks. One doesn't know how well you will like a mattress until you sleep on it for a week or so. We liked the Nolah from the first night with no break in period. Our previous mattress was a memory foam with a latex topper and slept very hot and I could not return it after trying it out for a couple weeks. the Nola does not sleep hot. I would highly recommend viewing online videos to visualize the softness. that's what I did and found that I was very happy with this purchase.View More Reviews
So far I think so good, and getting better. First night was awesome, but then I went through a few nights of growing pains and getting adjusted. Went from an old 13-ish year old typical pillow top. But I think I'm getting used to the Nolah and starting to love it. No tossing and turning to get comfortable...I just am comfy. I am a side sleeper and it's weird just like it says no pressure points, I don't get how it works but I LOVE that. I go to bed with a sore back and wake up with no pain, first time in months. The shopping experience was painless and easy. Only thing is I think I thought I'd be a little cooler, I'm by no means hot but am just a little warmer than I was before, but it's not affecting my sleep....might try different sheets......Plus I love my polar bear haha :)
We have had the mattress for about a month. It took a couple of weeks to adjust but now sleeping well and the pain I had in my hips is slowly reducing.. so Yea!!! Awesome customer service btw!
This is the best bed ever. It forms to the body for a perfect snug fit I fall into the bed, as if I was on a cloud. Big smiles!
I love this mattress. I get night sweats really bad and this has really helped! I also work nightshifts and this is way better than my other mattress. As for the shopping experience i was super excited to donate to an animal of my choice!
My husband and I love it. I feel snuggled in and yet it is supportive. The customer service I would rate super-excellent. Wonderfully communicative people. We are both getting a more restful sleep and one of the biggest surprises is that a very bad side pain I was waking up with when we had our other foam mattress has gone away since I have been on the Nolah. I didn't relate it to the mattress and even complained to my doctor about it. He couldn't find anything wrong. Now since sleeping on our Nolah it has gone away. Wow, I put up with that pain for months. It is also easy to roll over on it and you don't sleep hot as we did with our other foam mattress. Easy to lift to put sheets on. Its not a heavy monstrosity as our old foam was. Everything about the Nolah a A . A great mattress for a very reasonable price. We are thankful to own it.
I have had hip and lower back pain from hours of sitting from being in school for the last year. My old bed was really contributing to the problem. The first night after I slept on the Nolah bed, I woke up with no radiating or aching hip pain. I still have the popping in and out and uncomfortableness in my right hip, but I know that the bed has completely resolved the radiating pain I was used to feeling every morning. The only complaint I had with the bed was how hot it sleeps, which through research I have found is normal for any foam bed. I resolved this problem with a breathable plush bamboo mattress pad that allows for air flow between me and the mattress.
I was sleeping on a much cheaper foam mattress prior to the Nolah. I also used the reliable fast shipping to make my move across the country easier: I got rid of my old mattress, and ordered my Nolah delivered to my new house. One less thing to move. After 3 weeks of sleeping on the Nolah, I have to say it is MUCH more comfortable than my previous mattress. The materials just feel much higher quality.
This mattress is like a dream. My husband and I are getting some really wonderful sleep, which is a miracle due to the fact we have two young children! We did tons of research and were so skeptical about receiving a mattress via mail. I cannot tell you how happy we are with our purchase. We say every night, "I love our mattress!" It's been a great investment. Thanks for helping us get our sleep back!!!
Since getting the nolad mattress I have the best sleep I have had in years. Being a side sleeper it been hard to get comfortable to have real restful sleep, until now!
I like to sleep on my side and this mattress works for side sleepers. It doesnt sleep hot which is good cause i like to sleep in the cold. the only problem so far was the initial smell when i opened the mattress from the plastic but i guess that cant be helped.
We love this mattress. Easy to buy online. We sleep much better and for longer. Highly recommend. Came on a Friday and slept on it that night! No box spring needed. I built a wood frame and a drawer system under it.
my mattress a river fast as promised,my wife and myself sleep on our sides and out last mattress was so warn out we had a concave hoke in the center...you could literally roll from the edge into the middle On our first night we woke sore all over,but that come from the many nights of sleeping on a bad mattress,,,over the past few weeks the sleep has gotten better,and I'm sure once our body get use to the new mattress we will enjoy many nights of restful sleep
The whole Nolah experience was comfortable. Information on the website about the mattress was accurate. The shipping box was easy to manage. Now, the Nolah mattress is the most comfortable mattress in the house and everyone wants to sleep on it!
I love my new Nolah bed. I have been sleeping on it for several weeks and it is very, very comfortable. I go to sleep more quickly and stay asleep longer since I got it. I told my sister about it and she ordered one and also loves it. The shopping was easy and the bed came within one week. Setup was quick and easy. Wish I'd gotten it sooner!
My partner and I are both wildland firefighters so getting a good night of comfortable sleep is important to us. I finally bit the bullet and bought a brand new mattress for the first time in my life. Nolah is a serious game changer! Getting it shipped straight to the house was awesome. We've been sleeping on it for about a month and I wish I didn't have to work so much so I could stay in bed all day!
Shopping experience was no hassle. Make sure you look for a promo code. I wouldn’t buy thru Amazon, only 30 day return. Nolah.com is 90 day. I am 2 weeks in and I still enjoy it. My wife gets up at 4 am and I don’t realize it at all. I actually sleep less hours because I am getting such good sleep, no joke.
I must admit I was apprehensive about buying a foam mattress. I was concerned about the reputation foam mattresses have for trapping body heat. As it turns out, I needn't have worried, as my Nolah sleeps as cool as my old coil spring mattress. I'm a side sleeper, so for years I've suffered from shoulder pain and numbness through the night, resulting in restless night's of tossing and turning trying to find a comfortable position. No more! My Nolah mattress cradles my shoulder perfectly. No critique would be complete without mentioning how convenient the "mattress-in-a-box" concept is. From the moment it was delivered until it was set up and ready for a "test nap" was literally a matter of minutes. I don't know how my Nolah experience could be improved. The word "perfect" falls short.
There's a ton of online mattress companies to choose from, and it's scary to think about buying a mattress before trying it out. Don't worry your sleepy little head, Nolah has your back (supported just how you like it). You won't even need to use their gracious return policy. Everything from ordering to opening was a breeze, and it sleeps like a dream. Once you get your Nolah mattress, there's no looking back. In fact, the only thing you'll be looking at is the back of your eyelids. Rest easy.
Sleep and mattresses are a highly individualized experiences so I'll stick to the objective side. Nolah said five days and we had it in 5 days. Set-up was easy, though dragging/carrying an 80 pound box upstairs is exactly as you would expect. Off-gassing was minimal, had the windows open for the first 10-15 minutes, didn't really notice any odors that night. Wife and I are both side sleepers, so we went with the model recommended for side/occasional back sleepers. We both have been waking up with less joint pain and pressure point pain with the Nolah. Foam transfers far less movement to an adjacent sleeper and we found that to be true. We replaced a 6 year old innerspring, that, given our sleep styles, was likely too firm. Probably the result of a 5 minute store trial where neither of us laid on our side. Nolah did what they said they would in terms of delivery, etc. and the mattress does what they said it would.
Although I was looking at Purple and/or Nectar initially when considering to buy a mattress, I ultimately ended up going with Nolah. I perused several websites trying to read about different companies. While Nolah seems like it wasn't advertised as much as other companies, I still found some people talking about it and eventually decided to go with them. The shopping experience was quick and easy. Mattress was delivered less than a week within ordering. I really liked the fact that I got to choose an animal for Nolah to donate their proceeds to help preserve. They seem like a great company. Although I wasn't sure what to expect from the king mattress I purchased for only $850 (after promo discount), it turned out to be very comfortable and seems to be keep me cool at night (i'm generally a hot sleeper so this was very important to me). It is less firm than my previous queen mattress which is a memory foam mattress with cooling technology. Overall, I like the Nolah mattress better than my previous one which I spent $1,500. This was definitely a great investment.
My Nolah mattress sleeps great, it did take a few nights to get use to not having springs in my side. I shopped many other mattress because I am a side sleeper, glad I chose Nolah. The mattress sleep nice, not hot which was a concern. Nolah need to make pillows to go with their mattress. Great customer service, thanks for answering all my question promptly.
My wife has trouble staying asleep and both of us are warm sleepers. The Nolah agrees with us -- it doesn't get hot and we both sleep comfortably through the night. I have noticed a significant improvement in both our moods since we got it.
Me and my wife love our Nolah Mattress. We previously had a memory foam mattress we bought online which was hard and uncomfortable. My wife would toss and turn all night and never had a good nights sleep. With the nolah mattress I'm happy to say my wife and I sleep much better and wake feeling relaxed.
This was my first experience buying a mattress online and I have to say that the Nolah company made it a great experience! Their customer service has been terrific with prompt replies and great information. The bed is super comfortable and I got it because I wanted one a little softer for my side sleeping. However, I must sleep on my back more than I originally thought I did and I found the mattress to be a little too soft for my back sleeping. The mattress itself sleeps cool and is definitely quality construction. I'm actually sad to return it but I think I need something just a little firmer for me. That said, I have to problem recommending it and believe it would be perfect for many people!
Most of my sleep time over the years has been via expensive big-name traditional mattresses. A few years ago I ventured into memory foam and that translated into some very bad sleep. What I found most aggravating was the cavity created when sleeping on the memory foam. It was so difficult to move between sleeping positions without falling into the "sleep hole" in unnatural ways. After several weeks of this, I went back to my old reliable. Well when I read about the more springy style of memory foam Nolah uses and saw the positive reviews online, I decided to give them a shot. I'm very glad I did! First off, no more "sleep holes" created. I can switch positions throughout with zero issues. I sleep on the mattress, not in it! Such a great experience! The mattress does not get hot either. It's easily twice as cool as the other memory foam was. In fact I find myself so naturally comfortable when I wake up in the morning on my Nolah that it is both easier and more difficult to get out of bed: I am more rested so ready to roll out and conqueror the day, but at the same time I am so comfortable I want another 15 minutes of sleep! I welcome this dilemma. :)
I had been sleeping on another online-only mattress with rave reviews, but was very uncomfortable at night. I am a side sleeper and my arm was going numb, I couldn't stop tossing and turning, and I was very disappointed. I ended up returning that other mattress within the 100-day trial period and heavily researched all the competitors. I saw a review that said Nolah was good for side sleepers, and I was also pleased to see that the company is involved in conservation. So, I pulled the trigger and purchased the mattress. It's definitely better than what I was sleeping on before. I don't have the same pain and I'm not tossing and turning. I'm glad that I made the switch!
I was nervous about buying a mattress online. What I found was it gave me time to compare customer ratings without the pressure of a salesperson. My bed is in the hottest room in the house but I have not been sweating! Also, my lower back pain has disappeared!! Love my Nolah!
We shopped for mattresses for weeks before deciding to try an online mattress. Really liked the idea of the adopt an animal so we went with nolah! It's been great we have loved every night so far!