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GhostBed, a brand from Nature's Sleep, has been around for years and helped revolutionize the industry with the 'mattress in a box' concept. GhostBed is their answer to the well-marketed and branded mattress industry, combining both latex and memory foam materials. Recently, they also launched their GhostBed Luxe and Ghostbed 3D Matrix, higher end mattresses devoted to all-around comfort. With solid customer ratings and innovative mattress designs, this brand is definitely worth a second look.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend Ghostbed in this match up!
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These mattresses have above average customer satisfaction scores. There are solid scores overall from sleepers, but some with differing experiences. Some folks didn't like the overall feel. Read on below to learn more about if the mattresses will fit you!
A supportive mattress is one of the most important things to just about everyone. Whether you are looking for a firm mattress or a softer variety, a mattress that aligns the back and shoulders is really important. These mattresses do well with support over much of the competition.
Edge support is one of the most important things to sleepers -- must don't know until they lose it. These mattresses do well in that category, which means sleepers feel propped up on the sides of their mattress as well as the center.
Bowling Ball & Density Tests
The bowling ball test is popular in measuring mattress firmness and it does well measuring even support. Customers and reviewers report that these mattresses offer good support across the mattress.
Having a mattress that lasts is important to all of us, but some companies don't put the same attention on durability. Luckily, these mattresses have good ratings when it comes to durability. Most customers will continue being happy about their mattress after 5 to 7 years, but some heavier folks may see their mattress degrade faster.
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Some reviewers report loving these mattresses, but other folks have had different experiences. Overall, these mattresses are rated well, but with some caveats. Read on below for added information about how they work for folks to figure out if they will work for you!
A supportive mattress is important to all, but especially important for back and stomach sleepers. Even side sleepers need gentle support to make sure their spines are aligned. These mattresses do well overall with support. That said, some others didn't like the support so if you are heavier, make sure that your selection is right for you.
Most customers like the support in the edges of these mattresses. Some customers weren't entirely satisfied with the edge support.
Durability stems from good materials, craftsmanship, and quality control. Reviewers may have issues if brands forget some of these attributes. Unfortunately, these mattresses get mixed reviews from customers on durability. There are some customers that have complaints about comfort over the short term, while others report a happy night's sleep. Make sure to take a look at the reviews before buying.
I received ghost mattress promptly as well as my foundation. I was thrilled I did'nt have to go to a mattress store and everything was delivered at my convenience. I sleep great and I love the ghost pillows as well.View More Reviews
Though the Ghost bed is way better than what we had, it is not as comfortable as we expected. The first week was great. But after that, the back and hip pain was back,though not as bad. The Ghost bed is much too firm for me.
I’ve had my Ghost Bed for a little over a month and it’s been a great experience! I had forgotten to apply my promo code and checkout, and the customer service team was an incredible help at getting it applied and getting me refunded for the additional amount. The bed is incredibly comfortable and feels like laying down on a cloud at the end of a long day. I got two pillows as well and they’re great at keeping me cool throughout the night.
After 7 years of sleeping on a hand me down queen mattress, me and my wife finally said it was time for a new bed. We looked all over, shopped all the stores and online. We then came across this bed called a ghost bed! Let me tell you, this bed has changed our sleep and our mornings. We now don't wake up all sore and stiff but now instead we feel so well rested and ready for our day. Thank you ghost bed, I highly recommend this bed to anyone searching for that great night sleep and a wonderful morning. Thank you again!
I chose this bed because it was highly rated yet firmer than many other similar brands. It arrived and opened up to full size and shape very quickly, with almost no foam odor. We’ve been sleeping comfortably ever since!
Love the bed and good customer service
I bought this bed and ordered the wrong size by drunkin stupidness the customer service was amazing and had the right size back within the week, amazing products, amazing company, and great people!
My husband and I recently purchased a king size ghostbed mattress. For both of us it was the first new mattress we have ever owned. It is the most comfortable mattress we have ever slept on. When we get home from work we (including my toddler) go straight to the bed to watch tv in the room while sitting on it. Our family can't get enough of this super comfy bed. We are loving it and it is the new love of my life! THANK YOU GHOSTBED!!!!
The hands down best bed I have ever slept on.
Very comfortable I look forward to laying on it each night to sleep. It is comfortable and already so much better than the 400 dollar mattress I purchased.
I wasn’t really worried when I started reading the reviews and the return policy. Worth it!
Love this best after many years of having a used mattress the ghost bed was life changing. I actually wake up feel well rested instead of tossing and turning all night.
I have severe arthritis. My old bed was soft but not supportive. This is firmer -which worried me at first- but is just what I needed.
We love this bed! Im now able to sleep on my back with no pain and my husband has stopped waking up sore. I would definitely recommend this bed!
I couldn't be happier. I have neuropathy in my feet from chemotherapy and have to have my feet elevated anytime I'm not standing. I've been using a pillow under my feet for elevation and it hasn't always been comfortable. My kids said they'd buy me an adjustable bed for Christmas and I researched and researched. I didn't want them spending a lot of money. This bed was very reasonable so I decided to purchase it. Wow! I've only slept on it for 3 nights so far and I've slept 11 hours each night. The zero gravity position is perfect for my neuropathy. I love to sleep on my side and back and this bed is perfect for that. I can honestly say that I'm in love with my bed! However, I'm not a T-shirt kinda gal but love to wear them with leggings but they have to be extremely oversized. If you have a 3x to send me, I'll wear it and advertise for you.
We are very pleased with this purchase! It’s a very comfortable mattress.
I brought this bed for my son for Christmas he says it is like sleeping on a cloud, he loves his new bed. He is thirty years old and says it is the best bed he has ever had. Might get myself one also when my present bed needs changing.
Since I purchased the ghost bed I have been getting a better nights sleep and do not wake up during the night and am also sleeping longer. I am also awaking more refreshed and not in pain. This has been a very good purchase and I will recommend this bed to everyone.
The bed is awesome!!
So far, I would rate the ghost bed queen size a 4 Star, because I have slept on it only one night but I have no complaints. I will follow up with a more detailed review in a month or so. The ghost pillows on the other hand, are amazing. I have used the pillow for about a month now and will never use another pillow any time soon, that is for sure. You really have to try it to see what I am talking about because I cannot explain in words how amazing the pillow is.
I have been waking up with a sore back for the past year. After only a couple nights of sleep on my ghostbed my back is no longer sore.
This is the best bed I have ever owned and probably ever slept in. I usually don’t sleep well at night but this bed has made a world of difference. If you are thinking about getting one get it and it will change your sleep.
Great bed to bad I still don't have my pillows :/ they need to switch shipping carriers!
Best nights sleep I have had in years!
I can’t say enough good things about this mattress. It was so easy to buy and set up. The only complaint I have is that now I can’t wait to go to bed every night! It’s so comfortable.
We bought the king-size Ghostbed based solely on the Consumer Reports recommendation, and boy, did it pay off! Some of my aches and pains are gone (*gone!*), and it's just such a comfortable night's sleep for both of us. My husband and I were on vacation last week at a pretty nice resort, but we realized — the bed, even in a nice hotel, wasn't half as comfortable as our Ghostbed at home. So glad we made the leap of faith!
My husband has no more back ache
I love the bed very Comfortable
All the little aches and pains I used to wake up with - and just considered part of the aging process - have disappeared. I have never slept so well. It’s always been the accepted belief that the elderly slept fewer hours at night. Not if they have a GhostBed! Best investment ever!
I was told I’d get two free pillows with my purchase of a bed shortly after January 1. When my bed arrived, there were no pillows. What the fuck?
Mattress is great, pillows are a bit too stiff for me to sleep on but great for propping me up when watching TV in bed.
The bed is amazing, it set up quick. And so far has done really well with it being cold in our house! The pillows are also super comfortable!
I have really enjoyed my new Ghost Bed. The whole process or ordering was super easy and incredibly fast. The softness of the bed is a perfect fit for me. The only issue I'm having with the bed is that it is sleeping a little hot and I am waking up sweating very often.
We’ve only had the mattress for over a month therefore only 4 stars because I dont know how it will hold up after a year. I’m assuming we wont have any problem with sagging and etc. The box arrived promptly and it was easy to bring up to my second floor appartment. We opened the box and got the mattress out of the shwrink wrap and placed it on our queen platform bed. Very easy. And within an hour, at the most it had regained its shape. I love it and so far my sleeping experience is very good.
Well I am giving it the 31 day trial. My lower back has been sore after waking up. I read some reviews and this is a common complaint. So if not better then I will be asking for refund/return.
I've had my king size Ghost Bed for about a month now and love it. I've been sleeping through the night consistently since receiving it. Great bed, much better than my old sleep number.
It’s amazing! You’ll feel like your floating. It’s firm but soft at the same time. I’ve had back problems for many years. This bed has minimized those pains and aches. I feel refreshed in the morning. I don’t want to leave my new bed. Yes, it’s that good
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.