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Foam Sweet Home has been selling latex mattresses direct to customers online since 1996. With their experience, they found that offering more customization for customers was a better approach then telling them what they should buy. Their mattress layers are fully customizable on purchase, which means that you can get the mattress that best fits your preference without, but you'll have to know what layers will best suit your body.
Serta iComfort has been a favorite mattress of mattress big-box stores and traditional marketers for years. But is it worth the hype? This mattress combines both memory foam and mini innerspring coils.
Based on our aggregated reviews and our scoring method, we recommend Foam Sweet Foam in this match up!
See Our Full Review of Foam Sweet Foam
Foam Sweet Foam: 8.5/10
Foam Sweet Foam: 8.4/10
Foam Sweet Foam: 8.4/10
No Back Pain:
Foam Sweet Foam: 8.3/10
Foam Sweet Foam: $1099-$3399
Foam Sweet Foam:
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Some reviewers describe these mattresses as very comfortable for them., but others are not so sure and have had mixed experiences. Overall, these mattresses are rated well, but with some caveats. Get more information below to see if one of these mattresses will work for you.
A supportive mattress that properly cradles the body is what you need for a better night's sleep. If your matttress isn't as supportive as it should be, a mattress that aligns the spine could give you a much better sleeping life. These mattresses offered good support at first, but some had issues with comfort over the long term.
Most will find these mattresses to be fine for edge support, which is good for those that enjoy sitting on the side of the mattress. Some that are heavier and have larger builds may still experience some sagging along the edges.
Reviewers provide mixed ratings about the durability of these mattresses. Everyone wants to find the comfy mattress that stays that way for 10 years or more, but sadly, not all are built to last. If you are thinking about buying a mattress that has mixed feelings on durability, make sure to take an extra look at the policies on return to make sure you are protected.
Some customers were very happy with their new mattress, but others reported problems. Even though some folks appreciate these mattresses, they have lower customer satisfaction that average overall. If you are considering one of these mattresses, make sure to read on for more information.
Most customers describe these mattresses as having above average supportiveness, which is what you want when you've been sleeping on a sagging mattress from the past few months. That said, some people have reported that they don't feel well supported, so take a look at the firmness and durability ratings to ensure it works for you.
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses do fine overall, but heavier folks may experience less than ideal edge support.
Unfortunately, these mattresse are not always rated well for durability. While some customers felt comfortable with their mattress, others describe feeling issues and discomfort of a short time. Make sure to do some extra reading of the reviews and warranty policies before buying.
This mattress is incredibly comfortable and we have been sleeping great since we got it! The pillows are awesome, too! So satisfied!View More Reviews
My experience with this latex mattress has been mixed. I purchased in February 2017. I do love the natural feature of the latex layers, mattress, cover and pad! And, the quality is great. However, my experience thus far with regard to comfort and support levels, a good quality memory foam or innerspring mattress will work too. For the extra money, I have not experienced the comfort and support I thought I might. I will keep switching the layer around to see if I find a better fit.
I love my mattress! It is comfortable and allows me to get a great night of sleep every night, especially since I was able to customize the four layers to find the best combination for me. I also have FSF pillows, and I take them with me on trips whenever possible! Other pillows and mattresses do not compare with FSF.
Superb mattress; outstanding customer support. Very happy!
I absolutely love my new mattress! I've always been a terrible sleeper since I sleep on my side and wake up with a sore neck and lots of aches and pains. Since I've started sleeping on this mattress, I'm still able to sleep on my side but no more pain! I also use the Latex pillows that are equally as amazing! I travel a lot for work and sleep in lots of different hotel beds, and never realized how much I cherish my new mattress and pillow until I got my Foam Sweet Foam bed! HIGHLY recommended!! Customer service and the delivery and set up set themselves above the rest! Thanks Foam Sweet Foam!
My husband and I love our mattress! It has to be the most comfortable bed we've ever slept on! We're never going back to regular mattresses. Latex is amazing, it doesn't run hot, or lose shape over time. I fall asleep faster, stay asleep longer, and dont wake up with aches. Thanks again, Foam Sweet Foam!
I have a huge complaint about the mattress which I bought from you over 2 years ago. It is hard to get up in the morning! It used to be easy to get up in the morning because it was more painful (Fibromyalgia) to stay in bed. Now it is the coziest, most restful, almost pain free place to be. From the beginning there was a dramatic improvement in my sleep & a significant reduction in the level of Fibromyalgia pain throughout the day. My health is still improving.
Love my Foam Sweet Foam Mattress
After many restless nights on our old innerspring mattress, my wife and I decided it was time for a new mattress. I began my online research and found Foam Sweet Foam’s website and began reading all of the details. I really liked what I saw at FSF as their site had way more information than the others. The Mattress Underground showed that FSF had a very good reputation as well. So I contacted FSF by email and began discussions with Heidi.
I’m a big guy 5’11” 320 lbs. (I’m a side sleeper, and my wife is a back sleeper). FSF came up with a split queen with the correct layers to accommodate both of us. We made the purchase and received our mattress, cover, and pad in May 2017 and have slept much better since.
The prices offered by Foam Sweet Foam were less than the nearest retail store (90mi. away) that we visited that had latex mattresses. With FSF we knew what was in the layers we were getting. Also, the FSF guarantee gave us confidence in making an online purchase of this amount.
We feel like Goldilocks, 4 mattresses in 18 months. Finally, we found the perfect one! Before purchasing this one, I did a lot of research, spending hours sifting through the different types of mattresses and companies. After narrowing it down to latex, I called several companies asking them questions and advice. I came across Foam Sweet Foam and loved their approach. No pressure, never pushy and very informative. Just good advice and suggestions on what might be a good fit. We loved the concept of the layers. We purchased a 13 inch Split King, his side a little firmer than mine. We can’t begin to tell you how much we are in love with our new mattresses! No heat issues for me and we are loving that little bounce instead of that sinking feeling! Also purchased the mattress pads and pillows..Oh, the pillows! We highly recommend Foam Sweet Foam. Thank you for finally giving us find a good nights rest!
I recently purchased a four layer talalay/dunlop latex mattress and absolutely love it! After several months of indecision, I decided to try FSF. They were extremely knowledgable and accurately suggested which layer combination would be most comfortable (soft, med, firm, x firm) for my height (5' 8") and weight (135 lbs). I highly recommend them. I could not beat the great price either--buying direct saved my thousands of dollars. My order arrived in perfect condition (CA to FL) and took just a few minutes to setup. Thank you FSF!
We’ve had the mattress for about 6 months now and love it. After years of sleeping on a memory foam topper this is a real treat. I had no idea there could be such a difference. Love the way the latex sinks in and bounces back when I move.
Thank you and Heidi so much for answering my endless questions with such patience. Your recommended layers are perfect for me and my husband and as a night owl I now look forward to going to sleep.
Thanks again for everything!
Update May 2017
Still love the mattress! It is the most comfortable mattress I have ever slept on!
For the past 3.5 years I would wake up in the middle of most nights with terrible aches in my left leg and hip - sometimes it would keep me up for 2-3 hours. A friend of mine loved her mattress from FSF and told me they were online order only. After another sleepless night I told myself, "I have to do something about this." I called Foam Sweet Foam and on a leap of faith, I talked to their customer service and they helped me choose my layers: Talalay Soft, Talalay Medium, Talalay Firm, Talalay XFirm and it's PERFECT for me. Since my first night sleeping on this bed (since July 2015) I have not woken up with leg pain and my husband says it's the best sleep he has had. For me, going to bed now is a joy not a dread. I can't say enough good things about this mattress and company. If you’re not sure what is the right combination for you, call them and they will walk you through it!
WOW, WOW, WOW, cannot say enough good things about them. Awesome, wonderful, comfortable mattress layers. I have major back issues and multiple failed surgeries so comfort is a must. Customer service is unbeatable. I am so pleased that we found this company. Above and beyond. Thank you Scott and Heidi
This Mattress is the most comfortable mattress I've ever owned. I'm very happy with it. I really like the multiple layer system because it gives you the option to swap the layers around until you find the perfect firmness. I'm the kind of person who will lay on a bed that is super soft and think I love it only to realize a few weeks later that I need more support. Once I swapped the firmer layer to the top it was perfect!
I am in love with our 16" king mattress! I'm glad I called for advice on the best firmness for each layer, or we'd have ordered too soft.
My only small negative is the layers are a couple of inches longer than our mattress base so we need an oversized top sheet to allow enough fabric to be tucked in at the foot of the bed.
I generally love soft beds for the cloud-like feel, but my bed became too soft for me which led to lower back problems. The first night I slept on my new mattress, I woke up with no more back pain. It was also the first night in months that I slept through. It is firm for support but soft enough to keep me happy. I just sink it. I am so happy with my new bed!
I LOVE my mattress! I've had it for several years now and it still looks brand new. I'm very satisfied and will definitely purchase again!!
I love our mattress! It was very comfortable from the start and now we have had it for a full year and it still feels brand new. It has not made holes where we lay at all! My husband and I both sleep great on it, and always look forward to coming back to our own bed after vacation! We highly recommend this bed!!
This mattress has given me the best sleep of my life. Not only is my mattress soft but it is so supportive. I find it hard to sleep anywhere else and when I am on vacation I find myself dreaming of going home to sleep on my mattress. Thank you foam sweet foam for revolutionizing the way I sleep.
My husband and I were looking to replace our mattress and we couldn't be happier with Foam Sweet Foam. Super comfy but firm and supportive! No coils, no harsh chemicals, and great customer service. Each layer came individually packaged and assembly was pretty easy to figure out. We will never go back to coil spring mattress again! Thank you Foam Sweet Foam, we love our mattress!
My wife and I were looking for a new mattress, and couldn't have made a better choice! The layers of foam were easy to stack, and we really like the idea that we can swap layers around if we decide we want a softer mattress in the future. We have been getting great sleep. We love it so much that we contacted Foam Sweet Foam, and were able to order custom sized mattresses for our camper! This has vastly improved our sleep while camping. Thank you so much Foam Sweet Foam!
Wow! The mattress arrived with each layer compressed and bagged. It was easy to assemble the mattress layers. We are enjoying very comfortable nights of rest.
I like it, I dont love it. The comfort is great, I sleep well every night. Its firm but soft. It gives the support where I need which is a good thing. Just know that this bed comes in multiple parts and each part is heavy. If you are rich enough then have a white glove company set it up for you, or endure the set up once and don't move the bed again.
Our Foam Sweet Foam mattress is wonderful! We recently had several guests in our home sleeping on our mattress and they all told us the next morning what a great mattress it was to sleep on. We even moved it across the country and it held up incredibly well, still giving us a great night of sleep each night. I also LOVE the latex pillows we got with our mattress. I try to take it with me whenever I travel. I've never been so attached to a pillow in my life!
Last night was my first night on the new mattress after buying all the sheets and stuff at Ikea!! It was like sleeping on a cloud, wrapped in cotton candy, with vanilla bean aroma in the air, with pancakes and bacon ready for me in the morning! Hahaha. I love it!
We purchased our mattress from foam sweet foam 3 years ago. I can't express enough, that this is the best mattress I've ever slept on. It's still as good as new, and I rest assured I won't have to think about buying another for decades. My wife and I both like a firmer mattress, so we got two layers of extra firm, and one firm. Whenever we have to sleep somewhere else, we're always disappointed, and wish we could take our mattress with us, we love it so much!
FINALLY after MONTHS of research, I decided to purchase a latex mattress. Then....MORE research deciding which company to purchase it from. It was extremely hard for me to spend this much money on a product I had not SEEN much less laid on! Even though I made numerous phone calls to FSF before I finally purchased, they were always patient, addressed each question and concern with knowledge and without any pressure for me to order. Taking factors of my husband’s and my height/weight/sleeping positions and individual pains into account, they suggested a 4 layer bed with each layer PERFECTLY suited for our specific needs. Our mattress is more comfortable than we dared hope for!! Thanks FSF AND to Phoenix of “The Mattress Underground.” Without his sharing years of his own research on ALL types of mattresses, I’m afraid I would STILL be trying to make a mattress decision, instead of sleeping blissfully every night. We wake up each morning rested and without pain.
We've had our 3 layer talalay mattress since 2011. It's been great for all of these years. No sagging. Recently, I contacted customer service for replacing the mattress cover that got damaged due to hurricane Irma. They were very prompt with their answer and I'm very satisfied with their stellar services.
I've had my mattress for three months now and absolutely love it. I chose a firm/firm (both talalay) combination as I wanted firm, but needed a lower profile. It is nicely firm, yet still has some give to it. I also like that it had very little odor. I'm on the lighter side (about 140 pounds), so this choice worked just fine for me. One thing that stood out in the purchase process was a call from foam sweet foam. My choice of mattress firmness levels was not typical. They called to discuss this to help make sure that I was making the best choice. While I stayed with my initial choice, I am glad they wanted to make sure that I would enjoy my mattress.
I also purchased the mattress pad. It is nice and high quality. That said, I really like the feel of the mattress cover and wish the pad were just a removable version of it. Assembly was pretty easy. I had a minor issues with the zipper at first; a slightly more heavy duty zipper would make it even better and easier to set up.
I would highly recommend Foam Sweet Foam as a company. Heidi was one the best customer support people I have ever dealt with, she did everything to help me and stuck by me. Great company!!!
We have had our 13 inch king size bed for about 2 months and absolutely love it! We went with Soft Talalay, Medium Talalay, Firm Dunlop, X Firm Dunlop for our layers. It is perfect for us - so supportive, yet not hard. Latex is the only way to go and we were very happy with the Foam Sweet Foam Service! We went to a few stores selling latex mattresses and were shocked at the prices. FSF offers excellent value. Highly recommend! We are die hard Latex converts!!
We've had our 13" split king (on an adjustable frame) for a year now and couldn't be happier! Foam Sweet Foam made shopping easy and, although it was a substantial purchase and we'd never tried a latex mattress, it sounded perfect and has exceeded our expectations. I'll never buy another mattress with springs or memory foam! We customized our firmnesses--hers is slightly softer--and even though she has some minor medical problems, we're both having the best sleep of our lives. Thanks!
I've been meaning to write this for some time to let you know how pleased we are with our mattress. I don't frequently write reviews, but I do rely on them when making a purchase. I like to know how a product is performing over time. We purchased our mattress three years ago, and are nothing but pleased with it. We ordered a three-layer: soft Talalay, medium Dunlop, firm Dunlop. We were interested latex because we are not fans of the chemicals used in a conventional mattress. We drove 1.5 hours to the showroom of a different dealer, where they had the same mattress for significantly more money. We were impressed with latex, but overwhelmed by the cost, so we looked online. It was a big investment, but we have never regretted it. It was one of the best large purchases we have made and is undoubtedly the one we use the most! It is, without a doubt, the most comfortable bed I've ever slept in. Thanks Foam Sweet Foam for making out nights much more comfortable.
Bought a 16" King-sized after years of research. The first night on it was so comfortable & supportive of joints & back issues. Now we cant stay out of it. Sleeping too much! Hubs snores much less too. Dogs went to sleep instantly. Personal & great service! Simple to put together after watching the video a couple times. We're older and short but this was easy for us because of the layers. 9 stars!!
We've had our 16" king sized mattress for approx 3 years now. The mattress is comfortable & holding up well. My only thing is the movement/motion I feel when you have a 300lb partner who tosses & turns all night. It is definitely not like a temperpedic if that is what you are looking for...that being said, I have also owned a temperpedic like mattress & had joint pain from feeling "stuck" in the mattress & not being able to turn over easily. Overall, great mattress if motion doesn't bother you. Sheets thick enough for the 16" are near impossible to find & be warned, this thing is HEAVY once put together!
We received your 4 layered custom mattress in July. I didn't know at first if I would like it. It's now almost October and the best thing I can say to a skeptical customer is to give it a few months like we did. I wouldn't trade this bed for anything in the world now. It's different but it's amazing. No more pressure points. No more sinking into the mattress. Perfection. Restful Sleep. Done. :)
We are getting ready to purchase our 3rd mattress from FSF. We bought our king 4 layer mattress 3 years ago, then one for our son, and now one for the guest room. After 3 years ours is every bit as wonderful as it was when we first got it. We literally can’t wait to get home from a trip so we can sleep in our bed. No more neck and hip aches. Yay!
Foam Sweet Foam (FSF) is an excellent mattress resource. From the prompt and professional response to my initial questions, to the FAST and free delivery, to a good nights sleep on the new bed -- every step was a pleasure thanks to the folks at FSF. I appreciate the great recommendadions for the layers and the ease of set-up (2-person job). I recommend FSF without reservation!
We always thought that if we spent more we would get more, but we got tired of a well known brand that costs $3K that became uncomfortable and developed a sink-hole - with that last mattress, it lasted only a year. So I did the research, and learned that it was all about the materials. FSF uses the best foam in the industry, and provides the ability to customize the layers and adjust. So we went ahead and ordered a 13" King, knowing that we could adjust it if necessary. It has been almost a year on our FSF mattress, and I can confirm that it is the best mattress that I have ever slept on. Now, I look forward to going to bed because it is so comfortable. Having a Talalay top layer is key for us - it's supremely comfortable to have that 'bounce' on top, and the solid Dunlap base layers below. When our daughter moves out, we will buy a FSF mattress for her. We don't want to get her one before then, because then she might never leave!
Absolutely fantastic experiences. From ordering, to delivery, to outstanding sleep.....bought two mattresses a few years ago and am still enjoying perfection. This is an awesome product and you have to sleep on one of these mattresses to fully understand how comfortable they are! Contacting via phone for assistance or questions is about as friendly and helpful and professional as imaginable.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.View More Reviews
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.