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Foam Sweet Home has been selling latex mattresses direct to customers online since 1996. With their experience, they found that offering more customization for customers was a better approach then telling them what they should buy. Their mattress layers are fully customizable on purchase, which means that you can get the mattress that best fits your preference without, but you'll have to know what layers will best suit your body.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend Foam Sweet Foam in this match up!
See Our Full Review of Foam Sweet Foam
Foam Sweet Foam: 8.5/10
Foam Sweet Foam: 8.4/10
Foam Sweet Foam: 8.4/10
No Back Pain:
Foam Sweet Foam: 8.3/10
Foam Sweet Foam: $1099-$3399
Foam Sweet Foam:
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With customer data, it is easier to understand if a mattress will work for you. However, there are a lot of other brands out there competing for your attention. Customers report feeling both positively and negatively about these mattresses. Some report feeling comfy in their new bed, but others report not feeling as good.
Most customers describe these mattresses as having above average supportiveness, which is hopeful for those that are looking for something to align their spine at night. That said, some reviewers have mentioned support issues in reference to their bodies, so do some extra research to ensure that your choice works with your body.
Edge support is how much resistance there is along the sides of the mattress. These mattresses over good support overall, but heavier folks may experience some contouring.
If a brand invests in good materials, design, and quality control, durability should follow. Companies may have disagreements with sleepers if they don't invest in these attributes. Unfortunately, customers give these mattresses mixed ratings on durability. Some folks report a cozy night's sleep, but others have had comfort issues over a shorter than average time frame. Do a final rundown of the reviews before you purchase.
Each of us need to survey the customer reviews before we invest in a pricy product. That said, it's not always easy for shoppers to come up with takeaways after looking at many different mattress sites. We did an examination of reviews and sentiment and discovered that sleepers rate these mattresses above average overall. However, some were not as pleased Research more below to see if one of these mattresses will work for you.
Better mattress support can lead to a better night's sleep. If your matttress isn't as supportive as it should be, a mattress that aligns the spine could give you a much better sleeping life. Overall, these mattresses offer good support, but some have issues with lasting comfort.
Most find the edge support that these mattresses provide to be good, which is welcomed for those that like to sit on the side of the bed. There still may be some dipping for those that have larger body types.
Based on the materials used, mattresses that have good durability will last between 7 - 12 years. Generally speaking, foam mattresses will have a lower baseline of durability, while coil mattresses will last longer if they are high quality. That said, mattresses that don't have good durability will start sagging much quicker no matter the materials. These mattresses have mixed feelings from customers. Some have found comfort for the long term, but others have had complaints.
This mattress is incredibly comfortable and we have been sleeping great since we got it! The pillows are awesome, too! So satisfied!View More Reviews
My experience with this latex mattress has been mixed. I purchased in February 2017. I do love the natural feature of the latex layers, mattress, cover and pad! And, the quality is great. However, my experience thus far with regard to comfort and support levels, a good quality memory foam or innerspring mattress will work too. For the extra money, I have not experienced the comfort and support I thought I might. I will keep switching the layer around to see if I find a better fit.
I love my mattress! It is comfortable and allows me to get a great night of sleep every night, especially since I was able to customize the four layers to find the best combination for me. I also have FSF pillows, and I take them with me on trips whenever possible! Other pillows and mattresses do not compare with FSF.
Superb mattress; outstanding customer support. Very happy!
I absolutely love my new mattress! I've always been a terrible sleeper since I sleep on my side and wake up with a sore neck and lots of aches and pains. Since I've started sleeping on this mattress, I'm still able to sleep on my side but no more pain! I also use the Latex pillows that are equally as amazing! I travel a lot for work and sleep in lots of different hotel beds, and never realized how much I cherish my new mattress and pillow until I got my Foam Sweet Foam bed! HIGHLY recommended!! Customer service and the delivery and set up set themselves above the rest! Thanks Foam Sweet Foam!
My husband and I love our mattress! It has to be the most comfortable bed we've ever slept on! We're never going back to regular mattresses. Latex is amazing, it doesn't run hot, or lose shape over time. I fall asleep faster, stay asleep longer, and dont wake up with aches. Thanks again, Foam Sweet Foam!
I have a huge complaint about the mattress which I bought from you over 2 years ago. It is hard to get up in the morning! It used to be easy to get up in the morning because it was more painful (Fibromyalgia) to stay in bed. Now it is the coziest, most restful, almost pain free place to be. From the beginning there was a dramatic improvement in my sleep & a significant reduction in the level of Fibromyalgia pain throughout the day. My health is still improving.
Love my Foam Sweet Foam Mattress
After many restless nights on our old innerspring mattress, my wife and I decided it was time for a new mattress. I began my online research and found Foam Sweet Foam’s website and began reading all of the details. I really liked what I saw at FSF as their site had way more information than the others. The Mattress Underground showed that FSF had a very good reputation as well. So I contacted FSF by email and began discussions with Heidi.
I’m a big guy 5’11” 320 lbs. (I’m a side sleeper, and my wife is a back sleeper). FSF came up with a split queen with the correct layers to accommodate both of us. We made the purchase and received our mattress, cover, and pad in May 2017 and have slept much better since.
The prices offered by Foam Sweet Foam were less than the nearest retail store (90mi. away) that we visited that had latex mattresses. With FSF we knew what was in the layers we were getting. Also, the FSF guarantee gave us confidence in making an online purchase of this amount.
We feel like Goldilocks, 4 mattresses in 18 months. Finally, we found the perfect one! Before purchasing this one, I did a lot of research, spending hours sifting through the different types of mattresses and companies. After narrowing it down to latex, I called several companies asking them questions and advice. I came across Foam Sweet Foam and loved their approach. No pressure, never pushy and very informative. Just good advice and suggestions on what might be a good fit. We loved the concept of the layers. We purchased a 13 inch Split King, his side a little firmer than mine. We can’t begin to tell you how much we are in love with our new mattresses! No heat issues for me and we are loving that little bounce instead of that sinking feeling! Also purchased the mattress pads and pillows..Oh, the pillows! We highly recommend Foam Sweet Foam. Thank you for finally giving us find a good nights rest!
I recently purchased a four layer talalay/dunlop latex mattress and absolutely love it! After several months of indecision, I decided to try FSF. They were extremely knowledgable and accurately suggested which layer combination would be most comfortable (soft, med, firm, x firm) for my height (5' 8") and weight (135 lbs). I highly recommend them. I could not beat the great price either--buying direct saved my thousands of dollars. My order arrived in perfect condition (CA to FL) and took just a few minutes to setup. Thank you FSF!
We’ve had the mattress for about 6 months now and love it. After years of sleeping on a memory foam topper this is a real treat. I had no idea there could be such a difference. Love the way the latex sinks in and bounces back when I move.
Thank you and Heidi so much for answering my endless questions with such patience. Your recommended layers are perfect for me and my husband and as a night owl I now look forward to going to sleep.
Thanks again for everything!
Update May 2017
Still love the mattress! It is the most comfortable mattress I have ever slept on!
For the past 3.5 years I would wake up in the middle of most nights with terrible aches in my left leg and hip - sometimes it would keep me up for 2-3 hours. A friend of mine loved her mattress from FSF and told me they were online order only. After another sleepless night I told myself, "I have to do something about this." I called Foam Sweet Foam and on a leap of faith, I talked to their customer service and they helped me choose my layers: Talalay Soft, Talalay Medium, Talalay Firm, Talalay XFirm and it's PERFECT for me. Since my first night sleeping on this bed (since July 2015) I have not woken up with leg pain and my husband says it's the best sleep he has had. For me, going to bed now is a joy not a dread. I can't say enough good things about this mattress and company. If you’re not sure what is the right combination for you, call them and they will walk you through it!
WOW, WOW, WOW, cannot say enough good things about them. Awesome, wonderful, comfortable mattress layers. I have major back issues and multiple failed surgeries so comfort is a must. Customer service is unbeatable. I am so pleased that we found this company. Above and beyond. Thank you Scott and Heidi
This Mattress is the most comfortable mattress I've ever owned. I'm very happy with it. I really like the multiple layer system because it gives you the option to swap the layers around until you find the perfect firmness. I'm the kind of person who will lay on a bed that is super soft and think I love it only to realize a few weeks later that I need more support. Once I swapped the firmer layer to the top it was perfect!
I am in love with our 16" king mattress! I'm glad I called for advice on the best firmness for each layer, or we'd have ordered too soft.
My only small negative is the layers are a couple of inches longer than our mattress base so we need an oversized top sheet to allow enough fabric to be tucked in at the foot of the bed.
I generally love soft beds for the cloud-like feel, but my bed became too soft for me which led to lower back problems. The first night I slept on my new mattress, I woke up with no more back pain. It was also the first night in months that I slept through. It is firm for support but soft enough to keep me happy. I just sink it. I am so happy with my new bed!
I LOVE my mattress! I've had it for several years now and it still looks brand new. I'm very satisfied and will definitely purchase again!!
I love our mattress! It was very comfortable from the start and now we have had it for a full year and it still feels brand new. It has not made holes where we lay at all! My husband and I both sleep great on it, and always look forward to coming back to our own bed after vacation! We highly recommend this bed!!
This mattress has given me the best sleep of my life. Not only is my mattress soft but it is so supportive. I find it hard to sleep anywhere else and when I am on vacation I find myself dreaming of going home to sleep on my mattress. Thank you foam sweet foam for revolutionizing the way I sleep.
My husband and I were looking to replace our mattress and we couldn't be happier with Foam Sweet Foam. Super comfy but firm and supportive! No coils, no harsh chemicals, and great customer service. Each layer came individually packaged and assembly was pretty easy to figure out. We will never go back to coil spring mattress again! Thank you Foam Sweet Foam, we love our mattress!
My wife and I were looking for a new mattress, and couldn't have made a better choice! The layers of foam were easy to stack, and we really like the idea that we can swap layers around if we decide we want a softer mattress in the future. We have been getting great sleep. We love it so much that we contacted Foam Sweet Foam, and were able to order custom sized mattresses for our camper! This has vastly improved our sleep while camping. Thank you so much Foam Sweet Foam!
Wow! The mattress arrived with each layer compressed and bagged. It was easy to assemble the mattress layers. We are enjoying very comfortable nights of rest.
I like it, I dont love it. The comfort is great, I sleep well every night. Its firm but soft. It gives the support where I need which is a good thing. Just know that this bed comes in multiple parts and each part is heavy. If you are rich enough then have a white glove company set it up for you, or endure the set up once and don't move the bed again.
Our Foam Sweet Foam mattress is wonderful! We recently had several guests in our home sleeping on our mattress and they all told us the next morning what a great mattress it was to sleep on. We even moved it across the country and it held up incredibly well, still giving us a great night of sleep each night. I also LOVE the latex pillows we got with our mattress. I try to take it with me whenever I travel. I've never been so attached to a pillow in my life!
Last night was my first night on the new mattress after buying all the sheets and stuff at Ikea!! It was like sleeping on a cloud, wrapped in cotton candy, with vanilla bean aroma in the air, with pancakes and bacon ready for me in the morning! Hahaha. I love it!
We purchased our mattress from foam sweet foam 3 years ago. I can't express enough, that this is the best mattress I've ever slept on. It's still as good as new, and I rest assured I won't have to think about buying another for decades. My wife and I both like a firmer mattress, so we got two layers of extra firm, and one firm. Whenever we have to sleep somewhere else, we're always disappointed, and wish we could take our mattress with us, we love it so much!
FINALLY after MONTHS of research, I decided to purchase a latex mattress. Then....MORE research deciding which company to purchase it from. It was extremely hard for me to spend this much money on a product I had not SEEN much less laid on! Even though I made numerous phone calls to FSF before I finally purchased, they were always patient, addressed each question and concern with knowledge and without any pressure for me to order. Taking factors of my husband’s and my height/weight/sleeping positions and individual pains into account, they suggested a 4 layer bed with each layer PERFECTLY suited for our specific needs. Our mattress is more comfortable than we dared hope for!! Thanks FSF AND to Phoenix of “The Mattress Underground.” Without his sharing years of his own research on ALL types of mattresses, I’m afraid I would STILL be trying to make a mattress decision, instead of sleeping blissfully every night. We wake up each morning rested and without pain.
We've had our 3 layer talalay mattress since 2011. It's been great for all of these years. No sagging. Recently, I contacted customer service for replacing the mattress cover that got damaged due to hurricane Irma. They were very prompt with their answer and I'm very satisfied with their stellar services.
I've had my mattress for three months now and absolutely love it. I chose a firm/firm (both talalay) combination as I wanted firm, but needed a lower profile. It is nicely firm, yet still has some give to it. I also like that it had very little odor. I'm on the lighter side (about 140 pounds), so this choice worked just fine for me. One thing that stood out in the purchase process was a call from foam sweet foam. My choice of mattress firmness levels was not typical. They called to discuss this to help make sure that I was making the best choice. While I stayed with my initial choice, I am glad they wanted to make sure that I would enjoy my mattress.
I also purchased the mattress pad. It is nice and high quality. That said, I really like the feel of the mattress cover and wish the pad were just a removable version of it. Assembly was pretty easy. I had a minor issues with the zipper at first; a slightly more heavy duty zipper would make it even better and easier to set up.
I would highly recommend Foam Sweet Foam as a company. Heidi was one the best customer support people I have ever dealt with, she did everything to help me and stuck by me. Great company!!!
We have had our 13 inch king size bed for about 2 months and absolutely love it! We went with Soft Talalay, Medium Talalay, Firm Dunlop, X Firm Dunlop for our layers. It is perfect for us - so supportive, yet not hard. Latex is the only way to go and we were very happy with the Foam Sweet Foam Service! We went to a few stores selling latex mattresses and were shocked at the prices. FSF offers excellent value. Highly recommend! We are die hard Latex converts!!
We've had our 13" split king (on an adjustable frame) for a year now and couldn't be happier! Foam Sweet Foam made shopping easy and, although it was a substantial purchase and we'd never tried a latex mattress, it sounded perfect and has exceeded our expectations. I'll never buy another mattress with springs or memory foam! We customized our firmnesses--hers is slightly softer--and even though she has some minor medical problems, we're both having the best sleep of our lives. Thanks!
I've been meaning to write this for some time to let you know how pleased we are with our mattress. I don't frequently write reviews, but I do rely on them when making a purchase. I like to know how a product is performing over time. We purchased our mattress three years ago, and are nothing but pleased with it. We ordered a three-layer: soft Talalay, medium Dunlop, firm Dunlop. We were interested latex because we are not fans of the chemicals used in a conventional mattress. We drove 1.5 hours to the showroom of a different dealer, where they had the same mattress for significantly more money. We were impressed with latex, but overwhelmed by the cost, so we looked online. It was a big investment, but we have never regretted it. It was one of the best large purchases we have made and is undoubtedly the one we use the most! It is, without a doubt, the most comfortable bed I've ever slept in. Thanks Foam Sweet Foam for making out nights much more comfortable.
Bought a 16" King-sized after years of research. The first night on it was so comfortable & supportive of joints & back issues. Now we cant stay out of it. Sleeping too much! Hubs snores much less too. Dogs went to sleep instantly. Personal & great service! Simple to put together after watching the video a couple times. We're older and short but this was easy for us because of the layers. 9 stars!!
We've had our 16" king sized mattress for approx 3 years now. The mattress is comfortable & holding up well. My only thing is the movement/motion I feel when you have a 300lb partner who tosses & turns all night. It is definitely not like a temperpedic if that is what you are looking for...that being said, I have also owned a temperpedic like mattress & had joint pain from feeling "stuck" in the mattress & not being able to turn over easily. Overall, great mattress if motion doesn't bother you. Sheets thick enough for the 16" are near impossible to find & be warned, this thing is HEAVY once put together!
We received your 4 layered custom mattress in July. I didn't know at first if I would like it. It's now almost October and the best thing I can say to a skeptical customer is to give it a few months like we did. I wouldn't trade this bed for anything in the world now. It's different but it's amazing. No more pressure points. No more sinking into the mattress. Perfection. Restful Sleep. Done. :)
We are getting ready to purchase our 3rd mattress from FSF. We bought our king 4 layer mattress 3 years ago, then one for our son, and now one for the guest room. After 3 years ours is every bit as wonderful as it was when we first got it. We literally can’t wait to get home from a trip so we can sleep in our bed. No more neck and hip aches. Yay!
Foam Sweet Foam (FSF) is an excellent mattress resource. From the prompt and professional response to my initial questions, to the FAST and free delivery, to a good nights sleep on the new bed -- every step was a pleasure thanks to the folks at FSF. I appreciate the great recommendadions for the layers and the ease of set-up (2-person job). I recommend FSF without reservation!
We always thought that if we spent more we would get more, but we got tired of a well known brand that costs $3K that became uncomfortable and developed a sink-hole - with that last mattress, it lasted only a year. So I did the research, and learned that it was all about the materials. FSF uses the best foam in the industry, and provides the ability to customize the layers and adjust. So we went ahead and ordered a 13" King, knowing that we could adjust it if necessary. It has been almost a year on our FSF mattress, and I can confirm that it is the best mattress that I have ever slept on. Now, I look forward to going to bed because it is so comfortable. Having a Talalay top layer is key for us - it's supremely comfortable to have that 'bounce' on top, and the solid Dunlap base layers below. When our daughter moves out, we will buy a FSF mattress for her. We don't want to get her one before then, because then she might never leave!
Absolutely fantastic experiences. From ordering, to delivery, to outstanding sleep.....bought two mattresses a few years ago and am still enjoying perfection. This is an awesome product and you have to sleep on one of these mattresses to fully understand how comfortable they are! Contacting via phone for assistance or questions is about as friendly and helpful and professional as imaginable.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.