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Flobeds is an all-natural Talalay latex mattress company based in California. They have been building latex mattresses for decades and offer a range of mattresses that are mid to high priced. Using only Talalay latex puts their mattresses in the higher end grade for latex mattresses. They also have some nice tools to figure out which firmness foam is right for you.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Urban in this match up!
With customer reviews, it is easy to condense benefits and drawbacks. However, there are a lot of other brands out there competing for your attention. For these mattresses specifically, customers have mixed emotions. Some reviewers report being happy with their selection, but others aren't so sure.
Mattress support is very important for keeping things comfortable at night. These mattresses are above average in supportiveness across all sleepers. It is important to note for those that suffer with spine alignment or tossing and turning. Most reviewers describe these mattresses as providing a decent amount of support.
Edge support is the amount of resistance there is for sleepers along the sides versus the amount of support in the middle. These mattresses offer a good amount of edge support, but some customers may notice more contouring along the sides of the mattress.
Bowling Ball & Density Tests
The bowling ball test is perfect for those that want to measure mattress firmness. It is also a great test for measuring evenness of support across the surface. Overall, these mattresses will work well to provide even support.
Mattresses that are durable will stay cozy at least 7 - 12 years based on the materials. Foam mattresses are not as durable, but mattresses with high quality coils tend to last longer. That said, mattresses without good durability or that are not prepared for larger sleepers can start sagging on a much shorter horizon. These mattresses get mixed reviews from sleepers. Some find them to be comfortable for the long term, but others have had issues.
With reputation management, finding out customer satisfaction isn't terribly easy for the average shopper. That said, these mattresses are reviewed well by customers overall. However, there were a few complaints from customers that didn't feel as cozy so make sure to read on to learn if these mattresses will work for you.
These mattresses are very supportive. Customers report that their hips and shoulders are cradled while their spines are properly aligned.
These mattresses also keep things competitive in regards to edge support, which is how a mattress does keeping its firmness from its core to along its sides. For folks that like to dangle their feet over the edge of their mattress, these mattresses won't contour too much under your weight.
Bowling Ball & Density Tests
A bowling ball can be used as a good indicator of firmness, and it can also show the differences in firmness throughout the mattress surface. It can show if there is an uneven surface. Based on these factors, these mattresses do a good job in their even support.
It isn't easy to find great products that last a decade with constant use. Brands, for the most part, rather make recurring money than craft something that can never break. However, there are still great companies out there. Customers say that these mattresses do a great job on quality. They should do well up to a decade for most customers, though some who are on the heavier side may experience them to falter a bit sooner.
Works great!View More Reviews
My brother, Darrell, had highly recommended the FloBed, so I ordered your queen size about 2-3 years ago. I have a history of behaving like the princess and the pea; I am very finicky about my mattress. Before purchasing your FloBed, I tried purchasing a memory foam topper and after just ONE night (not even!), my back was screaming at me in major pain! I could not even make it through that one night and ended up trying to straighten out my back by laying directly on the hard floor. That did not do the trick either. Obviously, it was quickly returned to the store! It took a full month to finally get my back to the place, it was tolerable again. When I purchased your mattress, you can imagine my fear when hearing it had ANY kind of memory foam and so I was skeptical, plus the price compounded that fear. Once your mattress arrived, I was cautiously excited about trying it out that night. I am happy to report that I slept pain-free! UPS is typically not my preferred vendor, as the boxes for my deliveries usually arrive damaged. Yes, it did have a corner damaged but fortunately the mattress was fine. Thank you for my good nights sleep bed!
We enjoyed reading the account of 20 years of dreams in a box. What a account of believing to accomplish your goal. You certainly have made a wonderful product. We love sleeping in our flobed. We recently moved to another location instead of having our hired movers deal with the flobed, we decided to move it ourselves. We rolled up each section of the latex mattress and filled six large plastic garbage bags. We loaded them into our hatchback car, dismantled the frame and set up the bed in our new location. it is our prize possession. We always look forward to a good night sleep in our flobed. We got the idea for packing our bed like that from how it was packed by you all and shipped to us via UPS. It is a very efficient form of transportation. Much easier than hauling a large box spring and mattress through a hallway. Thanks again for building such a quality product.
Congratulations on 20 years! When we were considering a Flo Bed, we thought we'd ride over to Fort Bragg from Lakeport and try them out. Did not think about how to get it home but had heard they came in sections, etc. Getting beds upstairs is not fun. After testing and resting for several hours, we chose our bed. We asked if all would fit in our pick up and you said no problem. Sure enough, our new queen size Flo Bed went home in our regular size pick-up even with a camper shell with room to spare. While UPS did not bring our bed to our door, we think it's pretty amazing how you package each piece. Getting a queen size bed upstairs and around corners was never easier. Thanks for many years of comfortable sleep. Our pillows are the best, too.
Every year our family camps at Caspar for a week in June. Our brother-in-law, Don Dillier, had been telling us about your beds for about 2 years prior to our stay in June of 2013. He just raved and raved about how comfortable the Talalay latex beds were. So on that fateful day of June 25, 2013 he brought us to your store in Fort Bragg and introduced us to your beds. Needless to say we left that day having purchased one of your queen size beds along with two of your super comfortable twice fluffed pillows. We have been happy every since that day. We have even come back to buy pillows for our kids. You were super helpful in helping to get the bed just right in making adjustments to personalize the bed for each of us. Now we look forward to going to bed every night knowing that we have a great nights sleep ahead of us. Thanks, and we would be happy to make a statement about how awesome it was too receive the bed in boxes and take that journey in creating the best nights sleep we have ever had.
I remember when the bed arrived. Those boxes are really sturdy and the bed so easily fits inside due to its modular design. I have to tell you, I hung on to those boxes for a while just in case I was going to move but after 10 years I had to let them go to recycling. My wife Virginia and I love our bed. We have had it for over ten years and it continues to give us a great night?s sleep, the construction is solid, the support is great and we just enjoy staying in bed. The only maintenance activity we perform is taking the mattress apart each year and putting it back together. I?m not really sure its recommended but it just seems right! Thanks for constructing such a great bed.
I wanted to send you an email to say we are enjoying our Flobed. I think it is working and will continue to work really well. I do like the additional softness on my side. Will it hold up even though it is softer? As far as UPS, our Flobed arrived promptly in 4 boxes through UPS. The driver was incredibly nice and accommodating and put the boxes in my garage as I requested. I was able to put the bed together easily by myself using the directions included. It is a split queen with customized firmness levels on each side so the pieces were manageable to handle myself. It fits perfectly on top of our platform bed. The materials are very high quality. My husband and I have been sleeping on it for about 5 weeks. My husband says his back feels better since getting this mattress. I am glad I spoke with you and followed your suggestions regarding firmness. You were right. Thanks very much for your help. A friend of mine may be ordering a Flobed based on my recommendation. She is going to come and lay on our bed and I will show her the inside of the bed. Do you offer your current customers a bonus for sending new customers?
A Mattress That Will Last a Lifetime It took me the third try but am I super glad that I found Flo-beds. with the other ones I was waking up 5 & 6 times a night or more, OUCH!!! When I called Flo-beds & talked to them about their V-zone it sounded very logical how you could dial it in for both of us but even then after my last 2 tries you just do not know. Am I ever happy that we tried the third time because the small of my back was just killing me. It cost a bit more, but believe me it is worth every bit of it !! After we first set it up I had to re-dial my side 3 times but once you find the right combination, WOW it was great. It doesn't have the poisons from the fire proofing, you don't need a ladder to get on it, & it will never start sagging & developing lumps. I also like the way you can zip off the top & hang it out in the sun to refresh it. This for sure was the best investment we could have made, it will last us a very long time. You could save yourself a lot of time & just get the V-zone right off the get-go. If you an accident or get hurt some other way all you have to do is re-dial it till you get better & then put it back.
One Saturday morning seven years ago, I was unable to walk because my right leg wouldn't work! Pressure on my right hip from my old conventional mattress, along with the fact that I do not move at all in my sleep, made the leg go dead for several minutes! It scared me pretty badly, and I found FloBeds online that day because I knew I needed a better mattress alternative. I knew I was going out on a limb to order a mattress online. But I searched exhaustively and found nothing but praise for your mattresses. The customizable aspect appealed to me. When my new mattress arrived, I was prepared for it to look impossibly small in its boxes, but I was not prepared for how much fun it would be to unwrap! Watching each piece expand and testing all the variations of squishiness was as exciting as the anticipation of a new sleep experience! Seven years later, I am still loving my customized Flo Bed mattress as much as I did at the start! It is in perfect, out of the box condition! I have told so many about this incredible mattress and how it has improved my health! I look forward to lying down on it every night and frequently think as I am falling asleep, Thank heaven for my mattress!
I had a back injury and could not even sleep in my bed anymore. I purchased a flo bed and my life totally changed. I sleep through the night now and my back feels way better. Thanks, flo bed.
I have been meaning to write a review for some time, but it has been hard to find time with a toddler. Your promise of a Twice Fluffed Travel Pillow caught my eye because all of my recent road trips have found my trusty, yet bulky, natural Twice Fluffed Pillow riding shotgun. I was sleeping on a 12 year old conventional innerspring mattress when I got pregnant. As I grew larger, hip pain started keeping me awake - I was flipping from side to side constantly between nighttime bathroom trips. No amount of extra cushion under my hip helped me sleep. I took to the web looking for a new mattress, and I quickly settled on FloBeds. We were also due to move a few months and there were boxes piled along the walls in our small second floor apartment. I remember thinking that having a mattress we could box back up would be more convenient on the stairs for the friends we'd enlisted to help us move. I remember checking the UPS tracking page daily. My husband helped the delivery person carry the boxes up the stairs and we set it up right away. We were impressed with how comfortable the mattress was and have nothing but positive things to say about sleeping on our cloud . Since then: I delivered our baby at home on our FloBed, have easily swapped the cores as my body has changed postpartum, and purchased a twin-sized FloBed for our daughter. Thank you for crafting such an excellent product. If you have any questions, or are in the market for a born-on-FloBed toddler model, let me know.
Dewey and his father really took the time to answer my questions.i had purchased 6 beds off the internet and none were comfortable for me.so far I’m liking my flobed(v zone).i would say I’ve had it for three months.
What other bed can customize two different sleepers top layer to bottom layer and head to toe like a Flo bed. We have had ours for six months and it is everything we expected and more.
Best mattress ever
We switched to a FloBed last year when my wife started having should pain from our Stearns & Foster bed. Immediately she felt relief and has been pain free ever since. Great product!!
It is the most comfortable nights sleep. We are side sleepers and we enjoy getting firm support without the painful pressure points.
Ordered an additional core and as always, Dewey made it a seamless and easy process. I am very happy with my purchase and have been getting the best sleep ever.
We ordered the Flobed on faith, hoping that it would be better than our 5-year-old Original Mattress Factory mattress. Assembly was no problem. We have been sleeping much better with no hip or shoulder pain. Great addition to our home!
My wife and I had it for a year now and we love it. We have different preferences, she likes it softer, I like it harder. We both get our perfect bed this way. Customer service is great also. We can only recommend Flo Beds.
I purchased a king size vZone bed a bit over a year ago. I have not regretted this purchase what so ever. Many nights I say that I have purchased the best bed ever. I also ordered the latex pillows. The bed is very comfortable and is consistent from edge to edge. I highly recommend this bed and would definitely purchase the vZone again if I were making another purchase.
I was waking up in the morning stiff and with pain in my lower back and C-spine for years sleeping on a major brand memory foam mattress. I did lots of research and decided to try a natural latex mattress. I selected a FloBed mattress because of the way they do business, no hard selling, no hounding with ads on every web site I visited and the concept of being able to customize the bed to my exact requirement. I can say after living with the bed for a couple of months and make one small adjustment in one section of the mattress I have never been more satisfied with mattress. I now wake up pain free, sleep cooler and don't wake up during the night from back pain. The customer service is first rate. You can buy a cheaper mattress but not one that is so customizable. From the first night I have been totally happy with the mattress and if you are considering a new mattress this is a great product and a great company. I am totally satisfied customer.
In the immortal words from the movie "The Matrix" this mattress has proven to be "The One". I shopped around for along time and did lots of research. Have had this for about a year and it's fantastic.
My husband and I both have bad backs. After 2 years of research, I ended up with the wrong mattress. I was lamenting to a friend of mine and she said the same thing happened to her. She was unhappy with her mattress purchase - but then she was introduced to Flobeds and her life was transformed. I couldn't believe how much she loved her bed. So I dove in head first -- while the sticker shock hurt, it's so worth it! My husband and I couldn't be happier!!
About six years ago, I bought my first FloBed, a queen size mattress and it was shipped and delivered on time to Anchorage Alaska, where we can almost see Russia from our house. :) After some research, I bought two twice fluffed pillows to help me count more sheep! Several years and a wedding later, my wife and I bought a king size organic latex mattress and once again it was delivered by speedy UPS. Packaging was still in great condition and delivered straight to our doorstep. My wife and I love our FloBed and we make sure we recommend the company to family and friends when one is searching for a new mattress. Thanks for your great products. Looking forward to the travel pillow as we miss our pillows and mattress when we vacation. Thanks for producing great products!!
Dave, I bought my first Cal King FloBed in 2008 for my home. It came UPS in boxes that were fairly heavy, therefore I knew that this was not a flimsy urethane mattress set. The instructions were easy to follow and the bed was assembled in a little over an hour following the easy to understand instructions. The best was yet to come. The first night sleeping on the new mattress was as if was moths old and broken in by months of wear. It has remained the same firmness with absolutely no sagging or hollowing since new. This prompted me to purchase a second Cal King in 2009 for my second home that had a high end coil mattress at that time. Same results as the first mattress and both mattresses are performing as they did when new, and that is the rest of the story! I also purchased two of the latex double shredded pillows. I found them to be too firm so I purchased an extra cover for the pillows and divided the shredded foam to make three pillows. Now I have the three best pillows I have ever used. They are perfect for my back and side sleeping. Thanks Dave... for choosing the latex mattress business.
Almost a year ago, after a lot of research, my wife and I purchased an Organic Natural Talalay vZone Mattress from FloBeds. You personally took the time to assist us in making the choices in designing the custom arrangement. It arrived in boxes and was simple to put together. After a few months, we made one change to my wife's side and we both found the mattress to be the most comfortable and therapeutic of the many mattresses we have purchased over the years. In fact, the mattress is so good that we miss the comfort when traveling. In addition, we chose a few months ago to replace our guest bedroom mattress with exactly the same FloBeds mattress and configuration so our guests can enjoy the same comfort we have. We have also recommended your mattress to friends.
About two years ago my wife and I were in dire need of a new mattress. We were sleeping in a queen-size conventional spring mattress. We had two problems 1) my wife was going through menopause and her sleep was restless at best. I felt every one of her dozens of toss and turns so my sleep quality wasn't much better than hers and 2) we were both experiencing back pain and general aches and pains upon waking every morning. So off we we went to mattress store after mattress store and, after much frustration, almost settled for a tempurpedic memory foam mattress. We couldn't pull the trigger though because we just didn't want to sleep in a bed of chemicals. We wanted something organic and chemical-free so I started searching online and clicked on a link to your Flo beds. It felt somewhat serendipitous because we had been to beautiful Fort Bragg not long before. After reading your bed descriptions, manufacturing process, reviews and fitting process I told my wife about you guys. We live in the Southeast and were both apprehensive about ordering an expensive bed sight unseen and especially one we'd have to assemble. We called with our questions and for a little reassurance. We ended up convinced this was the right bed for us and ordered our organic v-zone King-size Flo bed. At this point we began to wait, albeit impatiently, for our new bed. Finally d-day (delivery day) arrived. The UPS truck backed into our driveway and began unloading box after box and my wife and I exchanged sideways glances wondering what we'd gotten ourselves into after all. Our other mattress had been moved out of our bedroom so we were ready to start building our new one. Assembling our Flo bed was so unbelievably easy. Because each layer is explicitly labeled and you provide step-by-step instructions, including a pictorial, there was no guess work involved. Honestly, the most difficult part was breaking down and recycling all the cardboard boxes. We don't plan to ever own anything other than a Flo bed regardless of where we live and can't wait to upgrade our guest rooms with Flo beds.
Congratulations on 20 years! My husband and I ordered our king sized FloBed about 5 years ago, after sleeping on a hand-me-down spring mattress on the floor - talk about an upgrade! Having an organic latex mattress with the ability to switch out layers was a huge plus for us, and we've been very happy and comfortable ever since. Living in NYC in a 4th floor walk up, I have no idea how we would have gotten a traditional king sized bed up the stairs. It was awesome to have our FloBed delivered by UPS in multiple boxes - making transport much easier. We are due to have our first baby in about 6 weeks, and plan to get him a FloBed for his crib as well. We are absolutely in love with our mattress and can't wait to give him the same experience! All the best,
I'd like to say how much this bed has helped my daughter. After a car accident with three slipped discs she could not sleep because of the injuries .she would be up All night .after 2 years of restless nights i called dave the fouder of flobeds. I've heard on the radio for over 10 years about flobeds made in Fort Bragg and shipped worldwide and I lived only 30 miles away! I took a chance on a fairly expensive bed but it was worth every penny and more. The very first night we setup the bed my daughter had some good sleep and relief from her back pain. To this day, 2 years later, it's the only bed she wants to sleep on. When she visits others she brings a layer of her flobed with her. Dave at flobeds did everything to help us, from custom comfort zones to fit christina to weekly adjustments and even extending a personal loan to me who he never met. I am thankfull. Excellent quality beds and awsome people... that's flobeds. I bought my brother a bed and next I'm getting one for myself.
Needing to replace my 25 year old Dux bed, I began a search online to help me decide which beds I needed to research further. I then realized a new world of bedding in a box delivered to one?s front door existed. It sounded logical that I could save money by the seller not needing brick and mortar stores across the country. It also became clear to me that memory foam was not the best choice?off gassing, hot, and a mushy feel were just some of the complaints I consistently read about. I ended up choosing the 100% organic latex FloBed and my husband and I couldn?t be happier. There was no adjustment period; we slept comfortably from the first night. There was no chemical odor and neither of us feels like the mattress heats up during the night. I also have to compliment the patience level of everyone that answered my numerous phone calls. To summarize I would tell those searching for a good night?s chemical free sleep, to go with the 100% natural organic latex?it is worth the little extra you may have to pay. When you think about something as long lasting and important as a mattress, I would not advise skimping on price. I would also add that we have your customizable latex pillows and they too are wonderful!
I live in Canada. Flobeds is located in California. Buying a bed without trying it, and from another country was a daunting task. However, it is the best bed I have ever slept on. I read countless reviews, and participated in an online bed forum ? yes, they do exist. Ultimately, I decided to move forward with Flobeds for the following reasons: Outstanding product quality Superb customer service (very patient) Incomparable reputation of taking care of clients I am so glad I bought this bed as I sleep soundly, and wake refreshed every day. Thank you Flobeds!
We had just moved into a new home, bought a new bed and were in need of a mattress. I did the typical online research (well, a lot more than most people) and decided the overwhelming winner to be FloBed. I used the online design tool and then spoke to someone at FloBeds to ensure I was selecting the appropriate bed for me and my wife. I placed the order and anxiously awaited the delivery. It showed up just as advertised - in a box, well, several boxes. My wife and I had actually had fun putting everything together. The labeling, instructions and online videos were very helpful. Once everything was stacked and zipped up, we put on the FloBed sheets and took her for the maiden voyage. I've never had this kind of relaxing feeling on any bed I've ever slept on. It just doesn't compare to anything else. I've owned several Tempurpedic, which felt good in the store, but eventually didn't live up to expectations. We've been sleeping on our FloBed for 6 months and it's the most relaxing, comfortable sleep we have ever had. I'm certain we will continue to be loyal customers and will recommend FloBed to friends and relatives.
I would love to comment and share my experience with FloBeds and the delivery. First, I would like to comment on how nice your staff is, truely the best staff in sales I have ever worked with. The delivery was easy and painless. I recieved my king-sized bed in 6 boxes ~60lbs each, all of which were right outside my door. All I had to do was bring them and start opening up what felt like presents. I took them straight up stairs and started pulling everything out. It took me about an hour to set up the platform and bed. I have videotaped the entire thing if you are interested in using it for any reason. I sped up the footage so the video is about 10 minutes long. Thanks so much for an amazing service,
We purchased our Flobed 4 years ago, and love it as much today as we did the day we got it. Both of us have very different body and sleep styles and back problems, and the extremely customizable Flobed has been a savior for us. We have not yet had to swap out any of our sections, as we have been able to simply rearrange them when our needs changed. We also love that Flobeds has the same passion and commitment to environmental sustainability as we do -- natural latex, organic cotton, organic wool,and certified wood all come together in an incredibly comfortable bed. This was one of the best investments we've ever made. Thank you, and here is to 20 more years of Flobeds!
We love our Flobed! In the fall of 2013 we were looking for a new bed and did not enjoy what we were finding in the retail outlets. We tried traditional beds, air-filled beds and memory foam beds. My wife searched online and started telling me about Flobeds and how great the user feedback was, including the positive comments from Mark Ruffalo. I studied your web site and was interested and we both knew we wanted to visit Fort Bragg and meet the people at Flobeds and try the beds out. Our drive north from Southern California was fun and we were glad to meet Dave and Dewey at the Flobed store. They were both very friendly and helpful. We knew after a couple of hours trying out their beds that they were exactly what we were looking for. The following February we made our online order and in March, UPS rolled up to our house with seven boxes. The UPS driver carried all the boxes into the house for us. It seemed a little overwhelming at first until I opened the first box with the easy to follow instructions. I assembled the Euro slat bed frame with turned legs and then built up the V-Zone mattress. It did not take long to get a rhythm going and a short time later the bed was fully assembled. We have enjoyed the bed ever since. It is comforting, supportive and gives us both a nice sense of peace and relaxation. I was also concerned that the foam might be hot, and we have actually found it to be comfortable in all temperatures. Thank you to the team at Flobeds for making such a wonderful product.
My whole family simply adores our flobeds! My husband and I ordered your natural latex V-Zone when we upgraded to a king size bed several years ago as an anniversary present to ourselves. Since my early 20s, I have become a princess and the pea sleeper ? EXTREMELY picky about my mattresses and pillows as pressure points would result in a numb leg or arm. When I married my husband, he had to come to terms with my armada of pillows and mattress toppers which I used to get comfortable. I encountered your website when exploring latex mattresses after having a pair of shoes with natural latex soles that were very comfortable and kept their spring forever. We were hesitant to order a mattress online but were encouraged by the reviews and what I call your layer exchange until it feels great policy. We also liked the idea that each of us would have a customized side of the bed that fits our sleeping styles, weight and body type. The outcome has been glorious! Your website predicted our mattress layers perfectly and we never had to use the exchange. My husband and I love our bed more than any other and find ourselves thankful when returning from even wonderful vacations because we get to sleep in our flobed again. Meanwhile, our kids have fallen in love with our flobed and are constantly trying to invade it. Last year, we decided to try your student mattresses for my sons bunkbed. As I could not see that there could be choice in layer firmness online and knew he wanted it to be softer like mine, I called your office and your team was able to have it made with layers that would approximate the softness of my side of our king mattress. When they arrived in the boxes, he and my daughter were so excited to create his mattresses and test if they were as amazing as ?moms and dads?. They absolutely love them and my daughter does not mind sleepovers in her brothers room because they are so comfortable. We are saving up so she can have one in her room sometime as well. My son and I were just discussing the other day whose mattress was more perfect: mine or his. We eventually decided his was perfect for him and mine was perfect for me and are looking forward to decades of sleeping on our respective mattresses, happily ever after! Thank you for making a wonderful product and for such excellent customer service!
I love my bed it is comfortable it is like sleeping on a cloud with no toxins! I told my son about the mattress and he and my daughter in-law laid on mine and had to purchase one, I also bought one for my grandsons crib. Everything came in boxes and were wrapped really good, the directions were easy to understand as well as watching Dewy talk about how to assemble it in the video. I would highly recommend these mattresses to everyone! The best out there!
My husband and I are very pleased with our new mattress. We really battled over purchasing without trying it out, as buying a mattress has normally been a searching game. Trying to find a mattress that we both are satisfied with has not been easy in the past. We read several reviews, trying to find out what type of mattress was best. From the reviews, we determined we wanted to buy an all latex mattress. We were only able to try a couple different latex mattresses here locally, and I was not impressed, as they were all very firm. My husband found in his research, that FloBed was recommended over and and over. He was insistent on purchasing, based on reviews. I was not so easily persuaded, as I hated the thought of buying a mattress without first spreading out over it, to see how I liked it. Because of the amazing return policy set in place, should we not be satisfied, I figured we had nothing to lose. When the mattress came, I was amazed at how easy it was to set up. We had our box spring and mattress all put together in less than 30 min. We bought the V-zone series, so we were able to customize each of our own sides. I loved the flexibility of being able to change out the different layers, should we later decide we liked a certain area softer, or firmer. My previous experience of trying store bought mattresses, consisted with going back and forth, tossing and turning, trying to see the difference from the previous one, and indecisive on whether I liked it or not. I have to say, as SOON as I lay on the mattress, I felt I was on a cloud. Which is exactly what everyone says that lays on it. Best sight unseen purchase EVER!! Thank you for an amazing mattress!!!
I was so excited to buy a new bed when we moved into our new house. We bought an expensive memory foam bed that had such a strong chemical smell I couldn't stand to sleep on it! I had to wait 30 days to return it so I wrapped it in plastic and started my hunt for a better option. After a great deal of research I decided to give natural latex a try. There were not any stores selling natural latex beds within a reasonable driving distance and I was not wild about the idea of buying a bed without trying it out first. However, I decided to give Flobeds a try because each side is fully adjustable and I could return it if it didn't work out. One of the best decisions I have ever made! I had to make a couple adjustments to the layers but it was easy and now I have a perfect bed! I used to toss and turn trying to get comfortable, waking up several times a night, and now I often sleep all night without changing position -- it's that comfortable! Whenever we travel, even to hotels with great beds, I still can not wait to get back home to my own bed. Until we bought our Flobed I had no idea what I was missing but, now that I do, I will never go back to an unhealthy, uncomfortable bed. Oops, I almost did not mention the UPS delivery but I would say that it arrived quickly in boxes that were easy for me to move and unpack on my own. I had he bed put together in no time.
Our experiences going thru the different mattress options included a traditional pillow top to Temperpedic. Many sore backs and sleepless nights searching for a mattress along with the frustrations of trying something in the store and hoping that it equated to the comfort promised. Then I found Latex and more importantly Flobeds and the flexibility your product provides. I happily provide my endorsement to all family, friends and coworkers on your mattress solution that I honestly believe to be the best product on the market.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.