Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Flobeds is an all-natural Talalay latex mattress company based in California. They have been building latex mattresses for decades and offer a range of mattresses that are mid to high priced. Using only Talalay latex puts their mattresses in the higher end grade for latex mattresses. They also have some nice tools to figure out which firmness foam is right for you.
Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Based on our aggregated reviews and our scoring method, we recommend Flobeds in this match up!
See Our Full Review of Flobeds
Personal Comfort: 7.6/10
Personal Comfort: 7.7/10
Personal Comfort: 7.6/10
No Back Pain:
Personal Comfort: 7.4/10
Personal Comfort: $499-$4199
Get Yours Now
Get Yours Now
We all need to take a look at customer reviews before we buy an expensive product. That said, it is sometimes more tedious to understand the whole layout after browsing many brands. Based on our examination of sleeper reviews, we've found that customers give these above average marks on overall satisfaction. However, some couldn't get as comfortable. Read more below on the mattress specifics.
Having a supportive mattress will help with back problems and keeping things comfortable over the long term. These mattresses do a good job providing support for most folks, but some customers have reported not feeling 100% supported all the time.
Edge support is an important factor for customers shopping for mattresses and for those that sleep close to the side of their mattress. These mattresses provide good resistance on the edge of the mattress, but some heavier folks may find there is a slight dip along the side.
Bowling Ball & Density Tests
Placing a bowling ball on a mattress at different points is a great way to measure even support. These mattresses provide even support overall, but some rarely may experience issues with even support long term.
Customers gives these mattresses mixed reviews on lasting comfort. We all want to find the perfectly comfortable durable mattress that lasts over 10 years, but unfortunately, not all of them will last as long as you hope. If a mattress with mixed feelings on durability is on your short list, double-check the trial and warranty policies to make sure you are comfortable.
Some customers are happy with their mattresses, but others are not as happy and have had complaints about comfort. Despite those that are cozy, this means that these mattresses have lower than average customer satisfaction. Read on below for more information about these mattresses.
Some of the customers don't feel that the mattresses support them well enough. Though some folks are happy with these mattresses, if you are heavier in build, make sure that your choice fits with your body before buying.
For customers looking for good edge support, some customers report that these mattresses don't work for them on edge support.
Unfortunately, these mattresses aren't appreciated as well for their durability. While some folks describes them as comfortable for them, others describe having issues faster than average. Make sure to do some extra reading of the reviews and warranty policies before buying.
Works great!View More Reviews
My brother, Darrell, had highly recommended the FloBed, so I ordered your queen size about 2-3 years ago. I have a history of behaving like the princess and the pea; I am very finicky about my mattress. Before purchasing your FloBed, I tried purchasing a memory foam topper and after just ONE night (not even!), my back was screaming at me in major pain! I could not even make it through that one night and ended up trying to straighten out my back by laying directly on the hard floor. That did not do the trick either. Obviously, it was quickly returned to the store! It took a full month to finally get my back to the place, it was tolerable again. When I purchased your mattress, you can imagine my fear when hearing it had ANY kind of memory foam and so I was skeptical, plus the price compounded that fear. Once your mattress arrived, I was cautiously excited about trying it out that night. I am happy to report that I slept pain-free! UPS is typically not my preferred vendor, as the boxes for my deliveries usually arrive damaged. Yes, it did have a corner damaged but fortunately the mattress was fine. Thank you for my good nights sleep bed!
We enjoyed reading the account of 20 years of dreams in a box. What a account of believing to accomplish your goal. You certainly have made a wonderful product. We love sleeping in our flobed. We recently moved to another location instead of having our hired movers deal with the flobed, we decided to move it ourselves. We rolled up each section of the latex mattress and filled six large plastic garbage bags. We loaded them into our hatchback car, dismantled the frame and set up the bed in our new location. it is our prize possession. We always look forward to a good night sleep in our flobed. We got the idea for packing our bed like that from how it was packed by you all and shipped to us via UPS. It is a very efficient form of transportation. Much easier than hauling a large box spring and mattress through a hallway. Thanks again for building such a quality product.
Congratulations on 20 years! When we were considering a Flo Bed, we thought we'd ride over to Fort Bragg from Lakeport and try them out. Did not think about how to get it home but had heard they came in sections, etc. Getting beds upstairs is not fun. After testing and resting for several hours, we chose our bed. We asked if all would fit in our pick up and you said no problem. Sure enough, our new queen size Flo Bed went home in our regular size pick-up even with a camper shell with room to spare. While UPS did not bring our bed to our door, we think it's pretty amazing how you package each piece. Getting a queen size bed upstairs and around corners was never easier. Thanks for many years of comfortable sleep. Our pillows are the best, too.
Every year our family camps at Caspar for a week in June. Our brother-in-law, Don Dillier, had been telling us about your beds for about 2 years prior to our stay in June of 2013. He just raved and raved about how comfortable the Talalay latex beds were. So on that fateful day of June 25, 2013 he brought us to your store in Fort Bragg and introduced us to your beds. Needless to say we left that day having purchased one of your queen size beds along with two of your super comfortable twice fluffed pillows. We have been happy every since that day. We have even come back to buy pillows for our kids. You were super helpful in helping to get the bed just right in making adjustments to personalize the bed for each of us. Now we look forward to going to bed every night knowing that we have a great nights sleep ahead of us. Thanks, and we would be happy to make a statement about how awesome it was too receive the bed in boxes and take that journey in creating the best nights sleep we have ever had.
I remember when the bed arrived. Those boxes are really sturdy and the bed so easily fits inside due to its modular design. I have to tell you, I hung on to those boxes for a while just in case I was going to move but after 10 years I had to let them go to recycling. My wife Virginia and I love our bed. We have had it for over ten years and it continues to give us a great night?s sleep, the construction is solid, the support is great and we just enjoy staying in bed. The only maintenance activity we perform is taking the mattress apart each year and putting it back together. I?m not really sure its recommended but it just seems right! Thanks for constructing such a great bed.
I wanted to send you an email to say we are enjoying our Flobed. I think it is working and will continue to work really well. I do like the additional softness on my side. Will it hold up even though it is softer? As far as UPS, our Flobed arrived promptly in 4 boxes through UPS. The driver was incredibly nice and accommodating and put the boxes in my garage as I requested. I was able to put the bed together easily by myself using the directions included. It is a split queen with customized firmness levels on each side so the pieces were manageable to handle myself. It fits perfectly on top of our platform bed. The materials are very high quality. My husband and I have been sleeping on it for about 5 weeks. My husband says his back feels better since getting this mattress. I am glad I spoke with you and followed your suggestions regarding firmness. You were right. Thanks very much for your help. A friend of mine may be ordering a Flobed based on my recommendation. She is going to come and lay on our bed and I will show her the inside of the bed. Do you offer your current customers a bonus for sending new customers?
A Mattress That Will Last a Lifetime It took me the third try but am I super glad that I found Flo-beds. with the other ones I was waking up 5 & 6 times a night or more, OUCH!!! When I called Flo-beds & talked to them about their V-zone it sounded very logical how you could dial it in for both of us but even then after my last 2 tries you just do not know. Am I ever happy that we tried the third time because the small of my back was just killing me. It cost a bit more, but believe me it is worth every bit of it !! After we first set it up I had to re-dial my side 3 times but once you find the right combination, WOW it was great. It doesn't have the poisons from the fire proofing, you don't need a ladder to get on it, & it will never start sagging & developing lumps. I also like the way you can zip off the top & hang it out in the sun to refresh it. This for sure was the best investment we could have made, it will last us a very long time. You could save yourself a lot of time & just get the V-zone right off the get-go. If you an accident or get hurt some other way all you have to do is re-dial it till you get better & then put it back.
One Saturday morning seven years ago, I was unable to walk because my right leg wouldn't work! Pressure on my right hip from my old conventional mattress, along with the fact that I do not move at all in my sleep, made the leg go dead for several minutes! It scared me pretty badly, and I found FloBeds online that day because I knew I needed a better mattress alternative. I knew I was going out on a limb to order a mattress online. But I searched exhaustively and found nothing but praise for your mattresses. The customizable aspect appealed to me. When my new mattress arrived, I was prepared for it to look impossibly small in its boxes, but I was not prepared for how much fun it would be to unwrap! Watching each piece expand and testing all the variations of squishiness was as exciting as the anticipation of a new sleep experience! Seven years later, I am still loving my customized Flo Bed mattress as much as I did at the start! It is in perfect, out of the box condition! I have told so many about this incredible mattress and how it has improved my health! I look forward to lying down on it every night and frequently think as I am falling asleep, Thank heaven for my mattress!
I had a back injury and could not even sleep in my bed anymore. I purchased a flo bed and my life totally changed. I sleep through the night now and my back feels way better. Thanks, flo bed.
I have been meaning to write a review for some time, but it has been hard to find time with a toddler. Your promise of a Twice Fluffed Travel Pillow caught my eye because all of my recent road trips have found my trusty, yet bulky, natural Twice Fluffed Pillow riding shotgun. I was sleeping on a 12 year old conventional innerspring mattress when I got pregnant. As I grew larger, hip pain started keeping me awake - I was flipping from side to side constantly between nighttime bathroom trips. No amount of extra cushion under my hip helped me sleep. I took to the web looking for a new mattress, and I quickly settled on FloBeds. We were also due to move a few months and there were boxes piled along the walls in our small second floor apartment. I remember thinking that having a mattress we could box back up would be more convenient on the stairs for the friends we'd enlisted to help us move. I remember checking the UPS tracking page daily. My husband helped the delivery person carry the boxes up the stairs and we set it up right away. We were impressed with how comfortable the mattress was and have nothing but positive things to say about sleeping on our cloud . Since then: I delivered our baby at home on our FloBed, have easily swapped the cores as my body has changed postpartum, and purchased a twin-sized FloBed for our daughter. Thank you for crafting such an excellent product. If you have any questions, or are in the market for a born-on-FloBed toddler model, let me know.
Dewey and his father really took the time to answer my questions.i had purchased 6 beds off the internet and none were comfortable for me.so far I’m liking my flobed(v zone).i would say I’ve had it for three months.
What other bed can customize two different sleepers top layer to bottom layer and head to toe like a Flo bed. We have had ours for six months and it is everything we expected and more.
Best mattress ever
We switched to a FloBed last year when my wife started having should pain from our Stearns & Foster bed. Immediately she felt relief and has been pain free ever since. Great product!!
It is the most comfortable nights sleep. We are side sleepers and we enjoy getting firm support without the painful pressure points.
Ordered an additional core and as always, Dewey made it a seamless and easy process. I am very happy with my purchase and have been getting the best sleep ever.
We ordered the Flobed on faith, hoping that it would be better than our 5-year-old Original Mattress Factory mattress. Assembly was no problem. We have been sleeping much better with no hip or shoulder pain. Great addition to our home!
My wife and I had it for a year now and we love it. We have different preferences, she likes it softer, I like it harder. We both get our perfect bed this way. Customer service is great also. We can only recommend Flo Beds.
I purchased a king size vZone bed a bit over a year ago. I have not regretted this purchase what so ever. Many nights I say that I have purchased the best bed ever. I also ordered the latex pillows. The bed is very comfortable and is consistent from edge to edge. I highly recommend this bed and would definitely purchase the vZone again if I were making another purchase.
I was waking up in the morning stiff and with pain in my lower back and C-spine for years sleeping on a major brand memory foam mattress. I did lots of research and decided to try a natural latex mattress. I selected a FloBed mattress because of the way they do business, no hard selling, no hounding with ads on every web site I visited and the concept of being able to customize the bed to my exact requirement. I can say after living with the bed for a couple of months and make one small adjustment in one section of the mattress I have never been more satisfied with mattress. I now wake up pain free, sleep cooler and don't wake up during the night from back pain. The customer service is first rate. You can buy a cheaper mattress but not one that is so customizable. From the first night I have been totally happy with the mattress and if you are considering a new mattress this is a great product and a great company. I am totally satisfied customer.
In the immortal words from the movie "The Matrix" this mattress has proven to be "The One". I shopped around for along time and did lots of research. Have had this for about a year and it's fantastic.
My husband and I both have bad backs. After 2 years of research, I ended up with the wrong mattress. I was lamenting to a friend of mine and she said the same thing happened to her. She was unhappy with her mattress purchase - but then she was introduced to Flobeds and her life was transformed. I couldn't believe how much she loved her bed. So I dove in head first -- while the sticker shock hurt, it's so worth it! My husband and I couldn't be happier!!
About six years ago, I bought my first FloBed, a queen size mattress and it was shipped and delivered on time to Anchorage Alaska, where we can almost see Russia from our house. :) After some research, I bought two twice fluffed pillows to help me count more sheep! Several years and a wedding later, my wife and I bought a king size organic latex mattress and once again it was delivered by speedy UPS. Packaging was still in great condition and delivered straight to our doorstep. My wife and I love our FloBed and we make sure we recommend the company to family and friends when one is searching for a new mattress. Thanks for your great products. Looking forward to the travel pillow as we miss our pillows and mattress when we vacation. Thanks for producing great products!!
Dave, I bought my first Cal King FloBed in 2008 for my home. It came UPS in boxes that were fairly heavy, therefore I knew that this was not a flimsy urethane mattress set. The instructions were easy to follow and the bed was assembled in a little over an hour following the easy to understand instructions. The best was yet to come. The first night sleeping on the new mattress was as if was moths old and broken in by months of wear. It has remained the same firmness with absolutely no sagging or hollowing since new. This prompted me to purchase a second Cal King in 2009 for my second home that had a high end coil mattress at that time. Same results as the first mattress and both mattresses are performing as they did when new, and that is the rest of the story! I also purchased two of the latex double shredded pillows. I found them to be too firm so I purchased an extra cover for the pillows and divided the shredded foam to make three pillows. Now I have the three best pillows I have ever used. They are perfect for my back and side sleeping. Thanks Dave... for choosing the latex mattress business.
Almost a year ago, after a lot of research, my wife and I purchased an Organic Natural Talalay vZone Mattress from FloBeds. You personally took the time to assist us in making the choices in designing the custom arrangement. It arrived in boxes and was simple to put together. After a few months, we made one change to my wife's side and we both found the mattress to be the most comfortable and therapeutic of the many mattresses we have purchased over the years. In fact, the mattress is so good that we miss the comfort when traveling. In addition, we chose a few months ago to replace our guest bedroom mattress with exactly the same FloBeds mattress and configuration so our guests can enjoy the same comfort we have. We have also recommended your mattress to friends.
About two years ago my wife and I were in dire need of a new mattress. We were sleeping in a queen-size conventional spring mattress. We had two problems 1) my wife was going through menopause and her sleep was restless at best. I felt every one of her dozens of toss and turns so my sleep quality wasn't much better than hers and 2) we were both experiencing back pain and general aches and pains upon waking every morning. So off we we went to mattress store after mattress store and, after much frustration, almost settled for a tempurpedic memory foam mattress. We couldn't pull the trigger though because we just didn't want to sleep in a bed of chemicals. We wanted something organic and chemical-free so I started searching online and clicked on a link to your Flo beds. It felt somewhat serendipitous because we had been to beautiful Fort Bragg not long before. After reading your bed descriptions, manufacturing process, reviews and fitting process I told my wife about you guys. We live in the Southeast and were both apprehensive about ordering an expensive bed sight unseen and especially one we'd have to assemble. We called with our questions and for a little reassurance. We ended up convinced this was the right bed for us and ordered our organic v-zone King-size Flo bed. At this point we began to wait, albeit impatiently, for our new bed. Finally d-day (delivery day) arrived. The UPS truck backed into our driveway and began unloading box after box and my wife and I exchanged sideways glances wondering what we'd gotten ourselves into after all. Our other mattress had been moved out of our bedroom so we were ready to start building our new one. Assembling our Flo bed was so unbelievably easy. Because each layer is explicitly labeled and you provide step-by-step instructions, including a pictorial, there was no guess work involved. Honestly, the most difficult part was breaking down and recycling all the cardboard boxes. We don't plan to ever own anything other than a Flo bed regardless of where we live and can't wait to upgrade our guest rooms with Flo beds.
Congratulations on 20 years! My husband and I ordered our king sized FloBed about 5 years ago, after sleeping on a hand-me-down spring mattress on the floor - talk about an upgrade! Having an organic latex mattress with the ability to switch out layers was a huge plus for us, and we've been very happy and comfortable ever since. Living in NYC in a 4th floor walk up, I have no idea how we would have gotten a traditional king sized bed up the stairs. It was awesome to have our FloBed delivered by UPS in multiple boxes - making transport much easier. We are due to have our first baby in about 6 weeks, and plan to get him a FloBed for his crib as well. We are absolutely in love with our mattress and can't wait to give him the same experience! All the best,
I'd like to say how much this bed has helped my daughter. After a car accident with three slipped discs she could not sleep because of the injuries .she would be up All night .after 2 years of restless nights i called dave the fouder of flobeds. I've heard on the radio for over 10 years about flobeds made in Fort Bragg and shipped worldwide and I lived only 30 miles away! I took a chance on a fairly expensive bed but it was worth every penny and more. The very first night we setup the bed my daughter had some good sleep and relief from her back pain. To this day, 2 years later, it's the only bed she wants to sleep on. When she visits others she brings a layer of her flobed with her. Dave at flobeds did everything to help us, from custom comfort zones to fit christina to weekly adjustments and even extending a personal loan to me who he never met. I am thankfull. Excellent quality beds and awsome people... that's flobeds. I bought my brother a bed and next I'm getting one for myself.
Needing to replace my 25 year old Dux bed, I began a search online to help me decide which beds I needed to research further. I then realized a new world of bedding in a box delivered to one?s front door existed. It sounded logical that I could save money by the seller not needing brick and mortar stores across the country. It also became clear to me that memory foam was not the best choice?off gassing, hot, and a mushy feel were just some of the complaints I consistently read about. I ended up choosing the 100% organic latex FloBed and my husband and I couldn?t be happier. There was no adjustment period; we slept comfortably from the first night. There was no chemical odor and neither of us feels like the mattress heats up during the night. I also have to compliment the patience level of everyone that answered my numerous phone calls. To summarize I would tell those searching for a good night?s chemical free sleep, to go with the 100% natural organic latex?it is worth the little extra you may have to pay. When you think about something as long lasting and important as a mattress, I would not advise skimping on price. I would also add that we have your customizable latex pillows and they too are wonderful!
I live in Canada. Flobeds is located in California. Buying a bed without trying it, and from another country was a daunting task. However, it is the best bed I have ever slept on. I read countless reviews, and participated in an online bed forum ? yes, they do exist. Ultimately, I decided to move forward with Flobeds for the following reasons: Outstanding product quality Superb customer service (very patient) Incomparable reputation of taking care of clients I am so glad I bought this bed as I sleep soundly, and wake refreshed every day. Thank you Flobeds!
We had just moved into a new home, bought a new bed and were in need of a mattress. I did the typical online research (well, a lot more than most people) and decided the overwhelming winner to be FloBed. I used the online design tool and then spoke to someone at FloBeds to ensure I was selecting the appropriate bed for me and my wife. I placed the order and anxiously awaited the delivery. It showed up just as advertised - in a box, well, several boxes. My wife and I had actually had fun putting everything together. The labeling, instructions and online videos were very helpful. Once everything was stacked and zipped up, we put on the FloBed sheets and took her for the maiden voyage. I've never had this kind of relaxing feeling on any bed I've ever slept on. It just doesn't compare to anything else. I've owned several Tempurpedic, which felt good in the store, but eventually didn't live up to expectations. We've been sleeping on our FloBed for 6 months and it's the most relaxing, comfortable sleep we have ever had. I'm certain we will continue to be loyal customers and will recommend FloBed to friends and relatives.
I would love to comment and share my experience with FloBeds and the delivery. First, I would like to comment on how nice your staff is, truely the best staff in sales I have ever worked with. The delivery was easy and painless. I recieved my king-sized bed in 6 boxes ~60lbs each, all of which were right outside my door. All I had to do was bring them and start opening up what felt like presents. I took them straight up stairs and started pulling everything out. It took me about an hour to set up the platform and bed. I have videotaped the entire thing if you are interested in using it for any reason. I sped up the footage so the video is about 10 minutes long. Thanks so much for an amazing service,
We purchased our Flobed 4 years ago, and love it as much today as we did the day we got it. Both of us have very different body and sleep styles and back problems, and the extremely customizable Flobed has been a savior for us. We have not yet had to swap out any of our sections, as we have been able to simply rearrange them when our needs changed. We also love that Flobeds has the same passion and commitment to environmental sustainability as we do -- natural latex, organic cotton, organic wool,and certified wood all come together in an incredibly comfortable bed. This was one of the best investments we've ever made. Thank you, and here is to 20 more years of Flobeds!
We love our Flobed! In the fall of 2013 we were looking for a new bed and did not enjoy what we were finding in the retail outlets. We tried traditional beds, air-filled beds and memory foam beds. My wife searched online and started telling me about Flobeds and how great the user feedback was, including the positive comments from Mark Ruffalo. I studied your web site and was interested and we both knew we wanted to visit Fort Bragg and meet the people at Flobeds and try the beds out. Our drive north from Southern California was fun and we were glad to meet Dave and Dewey at the Flobed store. They were both very friendly and helpful. We knew after a couple of hours trying out their beds that they were exactly what we were looking for. The following February we made our online order and in March, UPS rolled up to our house with seven boxes. The UPS driver carried all the boxes into the house for us. It seemed a little overwhelming at first until I opened the first box with the easy to follow instructions. I assembled the Euro slat bed frame with turned legs and then built up the V-Zone mattress. It did not take long to get a rhythm going and a short time later the bed was fully assembled. We have enjoyed the bed ever since. It is comforting, supportive and gives us both a nice sense of peace and relaxation. I was also concerned that the foam might be hot, and we have actually found it to be comfortable in all temperatures. Thank you to the team at Flobeds for making such a wonderful product.
My whole family simply adores our flobeds! My husband and I ordered your natural latex V-Zone when we upgraded to a king size bed several years ago as an anniversary present to ourselves. Since my early 20s, I have become a princess and the pea sleeper ? EXTREMELY picky about my mattresses and pillows as pressure points would result in a numb leg or arm. When I married my husband, he had to come to terms with my armada of pillows and mattress toppers which I used to get comfortable. I encountered your website when exploring latex mattresses after having a pair of shoes with natural latex soles that were very comfortable and kept their spring forever. We were hesitant to order a mattress online but were encouraged by the reviews and what I call your layer exchange until it feels great policy. We also liked the idea that each of us would have a customized side of the bed that fits our sleeping styles, weight and body type. The outcome has been glorious! Your website predicted our mattress layers perfectly and we never had to use the exchange. My husband and I love our bed more than any other and find ourselves thankful when returning from even wonderful vacations because we get to sleep in our flobed again. Meanwhile, our kids have fallen in love with our flobed and are constantly trying to invade it. Last year, we decided to try your student mattresses for my sons bunkbed. As I could not see that there could be choice in layer firmness online and knew he wanted it to be softer like mine, I called your office and your team was able to have it made with layers that would approximate the softness of my side of our king mattress. When they arrived in the boxes, he and my daughter were so excited to create his mattresses and test if they were as amazing as ?moms and dads?. They absolutely love them and my daughter does not mind sleepovers in her brothers room because they are so comfortable. We are saving up so she can have one in her room sometime as well. My son and I were just discussing the other day whose mattress was more perfect: mine or his. We eventually decided his was perfect for him and mine was perfect for me and are looking forward to decades of sleeping on our respective mattresses, happily ever after! Thank you for making a wonderful product and for such excellent customer service!
I love my bed it is comfortable it is like sleeping on a cloud with no toxins! I told my son about the mattress and he and my daughter in-law laid on mine and had to purchase one, I also bought one for my grandsons crib. Everything came in boxes and were wrapped really good, the directions were easy to understand as well as watching Dewy talk about how to assemble it in the video. I would highly recommend these mattresses to everyone! The best out there!
My husband and I are very pleased with our new mattress. We really battled over purchasing without trying it out, as buying a mattress has normally been a searching game. Trying to find a mattress that we both are satisfied with has not been easy in the past. We read several reviews, trying to find out what type of mattress was best. From the reviews, we determined we wanted to buy an all latex mattress. We were only able to try a couple different latex mattresses here locally, and I was not impressed, as they were all very firm. My husband found in his research, that FloBed was recommended over and and over. He was insistent on purchasing, based on reviews. I was not so easily persuaded, as I hated the thought of buying a mattress without first spreading out over it, to see how I liked it. Because of the amazing return policy set in place, should we not be satisfied, I figured we had nothing to lose. When the mattress came, I was amazed at how easy it was to set up. We had our box spring and mattress all put together in less than 30 min. We bought the V-zone series, so we were able to customize each of our own sides. I loved the flexibility of being able to change out the different layers, should we later decide we liked a certain area softer, or firmer. My previous experience of trying store bought mattresses, consisted with going back and forth, tossing and turning, trying to see the difference from the previous one, and indecisive on whether I liked it or not. I have to say, as SOON as I lay on the mattress, I felt I was on a cloud. Which is exactly what everyone says that lays on it. Best sight unseen purchase EVER!! Thank you for an amazing mattress!!!
I was so excited to buy a new bed when we moved into our new house. We bought an expensive memory foam bed that had such a strong chemical smell I couldn't stand to sleep on it! I had to wait 30 days to return it so I wrapped it in plastic and started my hunt for a better option. After a great deal of research I decided to give natural latex a try. There were not any stores selling natural latex beds within a reasonable driving distance and I was not wild about the idea of buying a bed without trying it out first. However, I decided to give Flobeds a try because each side is fully adjustable and I could return it if it didn't work out. One of the best decisions I have ever made! I had to make a couple adjustments to the layers but it was easy and now I have a perfect bed! I used to toss and turn trying to get comfortable, waking up several times a night, and now I often sleep all night without changing position -- it's that comfortable! Whenever we travel, even to hotels with great beds, I still can not wait to get back home to my own bed. Until we bought our Flobed I had no idea what I was missing but, now that I do, I will never go back to an unhealthy, uncomfortable bed. Oops, I almost did not mention the UPS delivery but I would say that it arrived quickly in boxes that were easy for me to move and unpack on my own. I had he bed put together in no time.
Our experiences going thru the different mattress options included a traditional pillow top to Temperpedic. Many sore backs and sleepless nights searching for a mattress along with the frustrations of trying something in the store and hoping that it equated to the comfort promised. Then I found Latex and more importantly Flobeds and the flexibility your product provides. I happily provide my endorsement to all family, friends and coworkers on your mattress solution that I honestly believe to be the best product on the market.
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.
We purchased the personal comfort bed after watching the video that said it was better than a sleep number bed. My husband and I both have back problems and was looking for something we could rest on. We were unable to rest and got up every morning aching all over. I purchased the bed they suggested and was told I could return it within the first 120 days if I didn't like it. What they didn't tell me was that the adjustable base, which cost $1800, in not returnable. We had problems with the bases when we first received them and had to deal with the company that makes the bases, which is a different company, even had to climb under the bed on the floor, to get it working properly. The people that delivered the bed left without it working . There were even staples sticking out of the bottom of the bases where papers had been pulled off and left the staples. I would not recommend this bed but if you do decide to try it be aware that the base in nonrefundable. I personally cannot afford $1800 for a base that I cannot use.
Think twice before purchasing a bed from Personal Comfort! There is fine print they don’t tell you about, such as, the bed base is not returnable or refundable! We researched for months before purchasing this bed. They had us on the phone over an hour during the initial sale, answering every question we had, reassuring us we had 120 DAYS to change our mind, and also selling us on extra mattress protectors etc, worth hundreds of extra dollars. You only have the website to see the products. And when our bed arrived, it looked like a hospital bed, not like the one on the website. It wasn’t until we started having problems in the first few weeks of having the bed, that we learned that we unknowingly agreed to some fine print, that our base was not returnable. That was NOT made known during the call. We were told multiple times that we had 120 days to change our minds. It wasn’t until we took them up on that offer that, in fact, you cant. On top of that, the bed was manufactured by multiple companies, and the base of the bed ( the part you will have problems with) is made by Reverie, and reverie has a customer service number that, if they have a high call volume, and wait time is more than 5 minutes, you have to leave a message and wait for them to call you back. VERY inconvenient. After 3 months of back and forth phone tag, my control box for the bed was finally replaced, and still would not work properly. I was promised an extension and a compensation for all the trouble, which was never given. But several times I insisted that I just want this bed gone and my money back, and I was denied. And when it went past my 120 days, they said “sorry, youre past your 120 days.” Personal comfort offered a 0% interest for a year, which turns out to be a credit card. I started a dispute with that credit card company. This credit card company did not ask my side of the story, and when personal comfort LIED on many accounts about the status of my account (such as, the customer wont contact us…) the credit card sided with merchant. I have had this bed since July and it is now March. One side of the bed hasn’t worked since 6 weeks after I got it, and the other side of the bed hasn’t worked since about Christmas. You have 4 different companies you work with for this one bed. (personal comfort, reverie, the repair company, and the credit card company.) This has been an absolute DISGUSTING experience.
After much research we purchased a bed on April 8,2020. Due to Covid the order was delayed(not the company's fault). After contacting the company in May to find out the status of our order they agreed to ship but not do the in home setup, we agreed to this as we had already paid for the bed 2 moths prior. We received the bed and the base the end of may. We watched the you tube video for set up as no instructions came with the product only how to attach the guard around the edge of bed. First complaint (DO NOT BUY THE SPLIT TOP BED) the split in the top is very uncomfortable, its not like it shows in pictures as you or your spouse will slide though the split, it does not matter if the bed is flat or raised(more if raised). Secondly the bed is super uncomfortable, it is as hard as a rock and no matter what number you put it on. Third we slept on this bed for two weeks only and immediately requested a return(in June) they sent us the paperwork RMA to fill out and FAX in you can not email it, we did that they received it and confirmed in Email with a ticket number. Never heard back so called again in July only to speak with another representative that stated only the mattress is returnable not the base, told her was never told we could not return a $2500.00 base and she said they would listen to the original sales call to verify and if that was the case they would take the base back. We never heard back so we have had this ginormous bed sitting in our living room for 5 months, Today I call once more and get yet another representative that tells me I need to send in yet another RMA for the return of the mattress only, I ask to speak to a supervisor and the response I got was no and you can not return the base period, (I WOULD NEVER SPEND OVER $2500 ON SOMETHING I CAN NOT RETURN). Lastly the customer service is a JOKE. They intentionally make you wait the 120 days so you can not dispute with the credit card company.
My wife and I had slept on waterbeds for the first 30 years of our marriage and loved how comfortable they were, but we got tired of having to constantly having to drain them to patch the tiny holes that would develop. We tried a lot of different mattresses, but decided the smart airbeds came closest to matching the waterbed comfort. After looking at the way the different beds were made and the prices, we selected the PC A6 King Size. After 8 months, the bed is still just as comfortable as the day we set it up.
Please same your self the trouble the worse customer service. They will not call back and no way to get refunded.