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Flobeds is an all-natural Talalay latex mattress company based in California. They have been building latex mattresses for decades and offer a range of mattresses that are mid to high priced. Using only Talalay latex puts their mattresses in the higher end grade for latex mattresses. They also have some nice tools to figure out which firmness foam is right for you.
Loom and Leaf has a lot to offer -- standing at just about 12 inches thick, it has many layers of high-end foam that help alleviate pressure points but also properly cradle the spine. If you are frustrated by mattresses that don't properly support your back and spine, Loom and Leaf can definitely help. It has a medium firm option that is approved by chiropractors and other spine gurus. Also, its firmness and thick layers help with long term durability.
Based on our aggregated reviews and our scoring method, we recommend Loom And Leaf in this match up!
See Our Full Review of Loom And Leaf
Loom And Leaf: 9.3/10
Loom And Leaf: 9.3/10
Loom And Leaf: 9.3/10
No Back Pain:
Loom And Leaf: 9.3/10
Loom And Leaf: $899-$2476
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Loom And Leaf:
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Looking into customer satisfaction is an ideal way to focus your search for the right mattress. Overall, sleepers feel 'hot and cold' about these mattresses. Some reviewers found them to be exactly what they were hoping for, but others had issues with the comfort. Read on to hear directly from customers.
These mattresses are good with support overall. Though there is the occasional sleeper that disagrees with the firmness of these mattresses, the majority of reviewers describe them as having the right amount of support for deep sleep.
Edge support is really important for folks that spend a few minutes sitting on the side of the mattress or sleep near the side of the mattress at night. These mattresses are well reviewed for their edge support overall and they should support most customers comfortably.
Bowling Ball & Density Tests
Many folks like to use bowling balls to measure mattress firmness and support. These mattresses do a good job with delivering even support throughout the mattress, which means they should do well comfortably responding to your body.
These mattresses get mixed feelings from sleepers on their durability. We all hope to find a mattress that remains cozy for 10 years or more, but sadly, not all mattresses will last as long as you would hope. If you are thinking about buying a new mattress that isn't an A+ on durability, double-check the trial and warranty policies to make sure you are comfortable.
We all want to get a sense of which mattresses are best rated by sleepers, but it is not always that clear when browsing online. Sleepers are highly satisfied with these mattresses overall based on the data we analyzed across the net. Although you may not experience the same excitement after buying, a great customer satisfaction score is a good starting point.
Good mattress support is what you need to wake up feeling good in the morning. You want a mattress that feels just as good in the morning as it does when you go to sleep at night. These mattresses do well supporting your spine.
Edge support is one of the most important things to folks with mobility issues or enjoy sitting on the side of the mattress. These mattresses offer competitive edge support and prop up sleepers along the side.
Bowling Ball & Density Tests
A fun practice for reviewers, the bowling ball test is a good indicator of firmness and contouring, but also of support. If a mattress doesn't do well providing even support, some folks may experience back pain or other issues. Luckily, these mattresses are evenly supportive across the surface of the mattress.
Mattress shoppers are on the hunt for highly durable mattresses. However as companies focus more on profits and less on building quality products, this can be more and more difficult to find. However, even with that being said, these mattresses have some good marks on durability. They should last over 7 years for the average sleeper. Those that use their mattress more than nightly or are heavier than average may find their mattress is slightly less durable.
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My brother, Darrell, had highly recommended the FloBed, so I ordered your queen size about 2-3 years ago. I have a history of behaving like the princess and the pea; I am very finicky about my mattress. Before purchasing your FloBed, I tried purchasing a memory foam topper and after just ONE night (not even!), my back was screaming at me in major pain! I could not even make it through that one night and ended up trying to straighten out my back by laying directly on the hard floor. That did not do the trick either. Obviously, it was quickly returned to the store! It took a full month to finally get my back to the place, it was tolerable again. When I purchased your mattress, you can imagine my fear when hearing it had ANY kind of memory foam and so I was skeptical, plus the price compounded that fear. Once your mattress arrived, I was cautiously excited about trying it out that night. I am happy to report that I slept pain-free! UPS is typically not my preferred vendor, as the boxes for my deliveries usually arrive damaged. Yes, it did have a corner damaged but fortunately the mattress was fine. Thank you for my good nights sleep bed!
We enjoyed reading the account of 20 years of dreams in a box. What a account of believing to accomplish your goal. You certainly have made a wonderful product. We love sleeping in our flobed. We recently moved to another location instead of having our hired movers deal with the flobed, we decided to move it ourselves. We rolled up each section of the latex mattress and filled six large plastic garbage bags. We loaded them into our hatchback car, dismantled the frame and set up the bed in our new location. it is our prize possession. We always look forward to a good night sleep in our flobed. We got the idea for packing our bed like that from how it was packed by you all and shipped to us via UPS. It is a very efficient form of transportation. Much easier than hauling a large box spring and mattress through a hallway. Thanks again for building such a quality product.
Congratulations on 20 years! When we were considering a Flo Bed, we thought we'd ride over to Fort Bragg from Lakeport and try them out. Did not think about how to get it home but had heard they came in sections, etc. Getting beds upstairs is not fun. After testing and resting for several hours, we chose our bed. We asked if all would fit in our pick up and you said no problem. Sure enough, our new queen size Flo Bed went home in our regular size pick-up even with a camper shell with room to spare. While UPS did not bring our bed to our door, we think it's pretty amazing how you package each piece. Getting a queen size bed upstairs and around corners was never easier. Thanks for many years of comfortable sleep. Our pillows are the best, too.
Every year our family camps at Caspar for a week in June. Our brother-in-law, Don Dillier, had been telling us about your beds for about 2 years prior to our stay in June of 2013. He just raved and raved about how comfortable the Talalay latex beds were. So on that fateful day of June 25, 2013 he brought us to your store in Fort Bragg and introduced us to your beds. Needless to say we left that day having purchased one of your queen size beds along with two of your super comfortable twice fluffed pillows. We have been happy every since that day. We have even come back to buy pillows for our kids. You were super helpful in helping to get the bed just right in making adjustments to personalize the bed for each of us. Now we look forward to going to bed every night knowing that we have a great nights sleep ahead of us. Thanks, and we would be happy to make a statement about how awesome it was too receive the bed in boxes and take that journey in creating the best nights sleep we have ever had.
I remember when the bed arrived. Those boxes are really sturdy and the bed so easily fits inside due to its modular design. I have to tell you, I hung on to those boxes for a while just in case I was going to move but after 10 years I had to let them go to recycling. My wife Virginia and I love our bed. We have had it for over ten years and it continues to give us a great night?s sleep, the construction is solid, the support is great and we just enjoy staying in bed. The only maintenance activity we perform is taking the mattress apart each year and putting it back together. I?m not really sure its recommended but it just seems right! Thanks for constructing such a great bed.
I wanted to send you an email to say we are enjoying our Flobed. I think it is working and will continue to work really well. I do like the additional softness on my side. Will it hold up even though it is softer? As far as UPS, our Flobed arrived promptly in 4 boxes through UPS. The driver was incredibly nice and accommodating and put the boxes in my garage as I requested. I was able to put the bed together easily by myself using the directions included. It is a split queen with customized firmness levels on each side so the pieces were manageable to handle myself. It fits perfectly on top of our platform bed. The materials are very high quality. My husband and I have been sleeping on it for about 5 weeks. My husband says his back feels better since getting this mattress. I am glad I spoke with you and followed your suggestions regarding firmness. You were right. Thanks very much for your help. A friend of mine may be ordering a Flobed based on my recommendation. She is going to come and lay on our bed and I will show her the inside of the bed. Do you offer your current customers a bonus for sending new customers?
A Mattress That Will Last a Lifetime It took me the third try but am I super glad that I found Flo-beds. with the other ones I was waking up 5 & 6 times a night or more, OUCH!!! When I called Flo-beds & talked to them about their V-zone it sounded very logical how you could dial it in for both of us but even then after my last 2 tries you just do not know. Am I ever happy that we tried the third time because the small of my back was just killing me. It cost a bit more, but believe me it is worth every bit of it !! After we first set it up I had to re-dial my side 3 times but once you find the right combination, WOW it was great. It doesn't have the poisons from the fire proofing, you don't need a ladder to get on it, & it will never start sagging & developing lumps. I also like the way you can zip off the top & hang it out in the sun to refresh it. This for sure was the best investment we could have made, it will last us a very long time. You could save yourself a lot of time & just get the V-zone right off the get-go. If you an accident or get hurt some other way all you have to do is re-dial it till you get better & then put it back.
One Saturday morning seven years ago, I was unable to walk because my right leg wouldn't work! Pressure on my right hip from my old conventional mattress, along with the fact that I do not move at all in my sleep, made the leg go dead for several minutes! It scared me pretty badly, and I found FloBeds online that day because I knew I needed a better mattress alternative. I knew I was going out on a limb to order a mattress online. But I searched exhaustively and found nothing but praise for your mattresses. The customizable aspect appealed to me. When my new mattress arrived, I was prepared for it to look impossibly small in its boxes, but I was not prepared for how much fun it would be to unwrap! Watching each piece expand and testing all the variations of squishiness was as exciting as the anticipation of a new sleep experience! Seven years later, I am still loving my customized Flo Bed mattress as much as I did at the start! It is in perfect, out of the box condition! I have told so many about this incredible mattress and how it has improved my health! I look forward to lying down on it every night and frequently think as I am falling asleep, Thank heaven for my mattress!
I had a back injury and could not even sleep in my bed anymore. I purchased a flo bed and my life totally changed. I sleep through the night now and my back feels way better. Thanks, flo bed.
I have been meaning to write a review for some time, but it has been hard to find time with a toddler. Your promise of a Twice Fluffed Travel Pillow caught my eye because all of my recent road trips have found my trusty, yet bulky, natural Twice Fluffed Pillow riding shotgun. I was sleeping on a 12 year old conventional innerspring mattress when I got pregnant. As I grew larger, hip pain started keeping me awake - I was flipping from side to side constantly between nighttime bathroom trips. No amount of extra cushion under my hip helped me sleep. I took to the web looking for a new mattress, and I quickly settled on FloBeds. We were also due to move a few months and there were boxes piled along the walls in our small second floor apartment. I remember thinking that having a mattress we could box back up would be more convenient on the stairs for the friends we'd enlisted to help us move. I remember checking the UPS tracking page daily. My husband helped the delivery person carry the boxes up the stairs and we set it up right away. We were impressed with how comfortable the mattress was and have nothing but positive things to say about sleeping on our cloud . Since then: I delivered our baby at home on our FloBed, have easily swapped the cores as my body has changed postpartum, and purchased a twin-sized FloBed for our daughter. Thank you for crafting such an excellent product. If you have any questions, or are in the market for a born-on-FloBed toddler model, let me know.
Dewey and his father really took the time to answer my questions.i had purchased 6 beds off the internet and none were comfortable for me.so far I’m liking my flobed(v zone).i would say I’ve had it for three months.
What other bed can customize two different sleepers top layer to bottom layer and head to toe like a Flo bed. We have had ours for six months and it is everything we expected and more.
Best mattress ever
We switched to a FloBed last year when my wife started having should pain from our Stearns & Foster bed. Immediately she felt relief and has been pain free ever since. Great product!!
It is the most comfortable nights sleep. We are side sleepers and we enjoy getting firm support without the painful pressure points.
Ordered an additional core and as always, Dewey made it a seamless and easy process. I am very happy with my purchase and have been getting the best sleep ever.
We ordered the Flobed on faith, hoping that it would be better than our 5-year-old Original Mattress Factory mattress. Assembly was no problem. We have been sleeping much better with no hip or shoulder pain. Great addition to our home!
My wife and I had it for a year now and we love it. We have different preferences, she likes it softer, I like it harder. We both get our perfect bed this way. Customer service is great also. We can only recommend Flo Beds.
I purchased a king size vZone bed a bit over a year ago. I have not regretted this purchase what so ever. Many nights I say that I have purchased the best bed ever. I also ordered the latex pillows. The bed is very comfortable and is consistent from edge to edge. I highly recommend this bed and would definitely purchase the vZone again if I were making another purchase.
I was waking up in the morning stiff and with pain in my lower back and C-spine for years sleeping on a major brand memory foam mattress. I did lots of research and decided to try a natural latex mattress. I selected a FloBed mattress because of the way they do business, no hard selling, no hounding with ads on every web site I visited and the concept of being able to customize the bed to my exact requirement. I can say after living with the bed for a couple of months and make one small adjustment in one section of the mattress I have never been more satisfied with mattress. I now wake up pain free, sleep cooler and don't wake up during the night from back pain. The customer service is first rate. You can buy a cheaper mattress but not one that is so customizable. From the first night I have been totally happy with the mattress and if you are considering a new mattress this is a great product and a great company. I am totally satisfied customer.
In the immortal words from the movie "The Matrix" this mattress has proven to be "The One". I shopped around for along time and did lots of research. Have had this for about a year and it's fantastic.
My husband and I both have bad backs. After 2 years of research, I ended up with the wrong mattress. I was lamenting to a friend of mine and she said the same thing happened to her. She was unhappy with her mattress purchase - but then she was introduced to Flobeds and her life was transformed. I couldn't believe how much she loved her bed. So I dove in head first -- while the sticker shock hurt, it's so worth it! My husband and I couldn't be happier!!
About six years ago, I bought my first FloBed, a queen size mattress and it was shipped and delivered on time to Anchorage Alaska, where we can almost see Russia from our house. :) After some research, I bought two twice fluffed pillows to help me count more sheep! Several years and a wedding later, my wife and I bought a king size organic latex mattress and once again it was delivered by speedy UPS. Packaging was still in great condition and delivered straight to our doorstep. My wife and I love our FloBed and we make sure we recommend the company to family and friends when one is searching for a new mattress. Thanks for your great products. Looking forward to the travel pillow as we miss our pillows and mattress when we vacation. Thanks for producing great products!!
Dave, I bought my first Cal King FloBed in 2008 for my home. It came UPS in boxes that were fairly heavy, therefore I knew that this was not a flimsy urethane mattress set. The instructions were easy to follow and the bed was assembled in a little over an hour following the easy to understand instructions. The best was yet to come. The first night sleeping on the new mattress was as if was moths old and broken in by months of wear. It has remained the same firmness with absolutely no sagging or hollowing since new. This prompted me to purchase a second Cal King in 2009 for my second home that had a high end coil mattress at that time. Same results as the first mattress and both mattresses are performing as they did when new, and that is the rest of the story! I also purchased two of the latex double shredded pillows. I found them to be too firm so I purchased an extra cover for the pillows and divided the shredded foam to make three pillows. Now I have the three best pillows I have ever used. They are perfect for my back and side sleeping. Thanks Dave... for choosing the latex mattress business.
Almost a year ago, after a lot of research, my wife and I purchased an Organic Natural Talalay vZone Mattress from FloBeds. You personally took the time to assist us in making the choices in designing the custom arrangement. It arrived in boxes and was simple to put together. After a few months, we made one change to my wife's side and we both found the mattress to be the most comfortable and therapeutic of the many mattresses we have purchased over the years. In fact, the mattress is so good that we miss the comfort when traveling. In addition, we chose a few months ago to replace our guest bedroom mattress with exactly the same FloBeds mattress and configuration so our guests can enjoy the same comfort we have. We have also recommended your mattress to friends.
About two years ago my wife and I were in dire need of a new mattress. We were sleeping in a queen-size conventional spring mattress. We had two problems 1) my wife was going through menopause and her sleep was restless at best. I felt every one of her dozens of toss and turns so my sleep quality wasn't much better than hers and 2) we were both experiencing back pain and general aches and pains upon waking every morning. So off we we went to mattress store after mattress store and, after much frustration, almost settled for a tempurpedic memory foam mattress. We couldn't pull the trigger though because we just didn't want to sleep in a bed of chemicals. We wanted something organic and chemical-free so I started searching online and clicked on a link to your Flo beds. It felt somewhat serendipitous because we had been to beautiful Fort Bragg not long before. After reading your bed descriptions, manufacturing process, reviews and fitting process I told my wife about you guys. We live in the Southeast and were both apprehensive about ordering an expensive bed sight unseen and especially one we'd have to assemble. We called with our questions and for a little reassurance. We ended up convinced this was the right bed for us and ordered our organic v-zone King-size Flo bed. At this point we began to wait, albeit impatiently, for our new bed. Finally d-day (delivery day) arrived. The UPS truck backed into our driveway and began unloading box after box and my wife and I exchanged sideways glances wondering what we'd gotten ourselves into after all. Our other mattress had been moved out of our bedroom so we were ready to start building our new one. Assembling our Flo bed was so unbelievably easy. Because each layer is explicitly labeled and you provide step-by-step instructions, including a pictorial, there was no guess work involved. Honestly, the most difficult part was breaking down and recycling all the cardboard boxes. We don't plan to ever own anything other than a Flo bed regardless of where we live and can't wait to upgrade our guest rooms with Flo beds.
Congratulations on 20 years! My husband and I ordered our king sized FloBed about 5 years ago, after sleeping on a hand-me-down spring mattress on the floor - talk about an upgrade! Having an organic latex mattress with the ability to switch out layers was a huge plus for us, and we've been very happy and comfortable ever since. Living in NYC in a 4th floor walk up, I have no idea how we would have gotten a traditional king sized bed up the stairs. It was awesome to have our FloBed delivered by UPS in multiple boxes - making transport much easier. We are due to have our first baby in about 6 weeks, and plan to get him a FloBed for his crib as well. We are absolutely in love with our mattress and can't wait to give him the same experience! All the best,
I'd like to say how much this bed has helped my daughter. After a car accident with three slipped discs she could not sleep because of the injuries .she would be up All night .after 2 years of restless nights i called dave the fouder of flobeds. I've heard on the radio for over 10 years about flobeds made in Fort Bragg and shipped worldwide and I lived only 30 miles away! I took a chance on a fairly expensive bed but it was worth every penny and more. The very first night we setup the bed my daughter had some good sleep and relief from her back pain. To this day, 2 years later, it's the only bed she wants to sleep on. When she visits others she brings a layer of her flobed with her. Dave at flobeds did everything to help us, from custom comfort zones to fit christina to weekly adjustments and even extending a personal loan to me who he never met. I am thankfull. Excellent quality beds and awsome people... that's flobeds. I bought my brother a bed and next I'm getting one for myself.
Needing to replace my 25 year old Dux bed, I began a search online to help me decide which beds I needed to research further. I then realized a new world of bedding in a box delivered to one?s front door existed. It sounded logical that I could save money by the seller not needing brick and mortar stores across the country. It also became clear to me that memory foam was not the best choice?off gassing, hot, and a mushy feel were just some of the complaints I consistently read about. I ended up choosing the 100% organic latex FloBed and my husband and I couldn?t be happier. There was no adjustment period; we slept comfortably from the first night. There was no chemical odor and neither of us feels like the mattress heats up during the night. I also have to compliment the patience level of everyone that answered my numerous phone calls. To summarize I would tell those searching for a good night?s chemical free sleep, to go with the 100% natural organic latex?it is worth the little extra you may have to pay. When you think about something as long lasting and important as a mattress, I would not advise skimping on price. I would also add that we have your customizable latex pillows and they too are wonderful!
I live in Canada. Flobeds is located in California. Buying a bed without trying it, and from another country was a daunting task. However, it is the best bed I have ever slept on. I read countless reviews, and participated in an online bed forum ? yes, they do exist. Ultimately, I decided to move forward with Flobeds for the following reasons: Outstanding product quality Superb customer service (very patient) Incomparable reputation of taking care of clients I am so glad I bought this bed as I sleep soundly, and wake refreshed every day. Thank you Flobeds!
We had just moved into a new home, bought a new bed and were in need of a mattress. I did the typical online research (well, a lot more than most people) and decided the overwhelming winner to be FloBed. I used the online design tool and then spoke to someone at FloBeds to ensure I was selecting the appropriate bed for me and my wife. I placed the order and anxiously awaited the delivery. It showed up just as advertised - in a box, well, several boxes. My wife and I had actually had fun putting everything together. The labeling, instructions and online videos were very helpful. Once everything was stacked and zipped up, we put on the FloBed sheets and took her for the maiden voyage. I've never had this kind of relaxing feeling on any bed I've ever slept on. It just doesn't compare to anything else. I've owned several Tempurpedic, which felt good in the store, but eventually didn't live up to expectations. We've been sleeping on our FloBed for 6 months and it's the most relaxing, comfortable sleep we have ever had. I'm certain we will continue to be loyal customers and will recommend FloBed to friends and relatives.
I would love to comment and share my experience with FloBeds and the delivery. First, I would like to comment on how nice your staff is, truely the best staff in sales I have ever worked with. The delivery was easy and painless. I recieved my king-sized bed in 6 boxes ~60lbs each, all of which were right outside my door. All I had to do was bring them and start opening up what felt like presents. I took them straight up stairs and started pulling everything out. It took me about an hour to set up the platform and bed. I have videotaped the entire thing if you are interested in using it for any reason. I sped up the footage so the video is about 10 minutes long. Thanks so much for an amazing service,
We purchased our Flobed 4 years ago, and love it as much today as we did the day we got it. Both of us have very different body and sleep styles and back problems, and the extremely customizable Flobed has been a savior for us. We have not yet had to swap out any of our sections, as we have been able to simply rearrange them when our needs changed. We also love that Flobeds has the same passion and commitment to environmental sustainability as we do -- natural latex, organic cotton, organic wool,and certified wood all come together in an incredibly comfortable bed. This was one of the best investments we've ever made. Thank you, and here is to 20 more years of Flobeds!
We love our Flobed! In the fall of 2013 we were looking for a new bed and did not enjoy what we were finding in the retail outlets. We tried traditional beds, air-filled beds and memory foam beds. My wife searched online and started telling me about Flobeds and how great the user feedback was, including the positive comments from Mark Ruffalo. I studied your web site and was interested and we both knew we wanted to visit Fort Bragg and meet the people at Flobeds and try the beds out. Our drive north from Southern California was fun and we were glad to meet Dave and Dewey at the Flobed store. They were both very friendly and helpful. We knew after a couple of hours trying out their beds that they were exactly what we were looking for. The following February we made our online order and in March, UPS rolled up to our house with seven boxes. The UPS driver carried all the boxes into the house for us. It seemed a little overwhelming at first until I opened the first box with the easy to follow instructions. I assembled the Euro slat bed frame with turned legs and then built up the V-Zone mattress. It did not take long to get a rhythm going and a short time later the bed was fully assembled. We have enjoyed the bed ever since. It is comforting, supportive and gives us both a nice sense of peace and relaxation. I was also concerned that the foam might be hot, and we have actually found it to be comfortable in all temperatures. Thank you to the team at Flobeds for making such a wonderful product.
My whole family simply adores our flobeds! My husband and I ordered your natural latex V-Zone when we upgraded to a king size bed several years ago as an anniversary present to ourselves. Since my early 20s, I have become a princess and the pea sleeper ? EXTREMELY picky about my mattresses and pillows as pressure points would result in a numb leg or arm. When I married my husband, he had to come to terms with my armada of pillows and mattress toppers which I used to get comfortable. I encountered your website when exploring latex mattresses after having a pair of shoes with natural latex soles that were very comfortable and kept their spring forever. We were hesitant to order a mattress online but were encouraged by the reviews and what I call your layer exchange until it feels great policy. We also liked the idea that each of us would have a customized side of the bed that fits our sleeping styles, weight and body type. The outcome has been glorious! Your website predicted our mattress layers perfectly and we never had to use the exchange. My husband and I love our bed more than any other and find ourselves thankful when returning from even wonderful vacations because we get to sleep in our flobed again. Meanwhile, our kids have fallen in love with our flobed and are constantly trying to invade it. Last year, we decided to try your student mattresses for my sons bunkbed. As I could not see that there could be choice in layer firmness online and knew he wanted it to be softer like mine, I called your office and your team was able to have it made with layers that would approximate the softness of my side of our king mattress. When they arrived in the boxes, he and my daughter were so excited to create his mattresses and test if they were as amazing as ?moms and dads?. They absolutely love them and my daughter does not mind sleepovers in her brothers room because they are so comfortable. We are saving up so she can have one in her room sometime as well. My son and I were just discussing the other day whose mattress was more perfect: mine or his. We eventually decided his was perfect for him and mine was perfect for me and are looking forward to decades of sleeping on our respective mattresses, happily ever after! Thank you for making a wonderful product and for such excellent customer service!
I love my bed it is comfortable it is like sleeping on a cloud with no toxins! I told my son about the mattress and he and my daughter in-law laid on mine and had to purchase one, I also bought one for my grandsons crib. Everything came in boxes and were wrapped really good, the directions were easy to understand as well as watching Dewy talk about how to assemble it in the video. I would highly recommend these mattresses to everyone! The best out there!
My husband and I are very pleased with our new mattress. We really battled over purchasing without trying it out, as buying a mattress has normally been a searching game. Trying to find a mattress that we both are satisfied with has not been easy in the past. We read several reviews, trying to find out what type of mattress was best. From the reviews, we determined we wanted to buy an all latex mattress. We were only able to try a couple different latex mattresses here locally, and I was not impressed, as they were all very firm. My husband found in his research, that FloBed was recommended over and and over. He was insistent on purchasing, based on reviews. I was not so easily persuaded, as I hated the thought of buying a mattress without first spreading out over it, to see how I liked it. Because of the amazing return policy set in place, should we not be satisfied, I figured we had nothing to lose. When the mattress came, I was amazed at how easy it was to set up. We had our box spring and mattress all put together in less than 30 min. We bought the V-zone series, so we were able to customize each of our own sides. I loved the flexibility of being able to change out the different layers, should we later decide we liked a certain area softer, or firmer. My previous experience of trying store bought mattresses, consisted with going back and forth, tossing and turning, trying to see the difference from the previous one, and indecisive on whether I liked it or not. I have to say, as SOON as I lay on the mattress, I felt I was on a cloud. Which is exactly what everyone says that lays on it. Best sight unseen purchase EVER!! Thank you for an amazing mattress!!!
I was so excited to buy a new bed when we moved into our new house. We bought an expensive memory foam bed that had such a strong chemical smell I couldn't stand to sleep on it! I had to wait 30 days to return it so I wrapped it in plastic and started my hunt for a better option. After a great deal of research I decided to give natural latex a try. There were not any stores selling natural latex beds within a reasonable driving distance and I was not wild about the idea of buying a bed without trying it out first. However, I decided to give Flobeds a try because each side is fully adjustable and I could return it if it didn't work out. One of the best decisions I have ever made! I had to make a couple adjustments to the layers but it was easy and now I have a perfect bed! I used to toss and turn trying to get comfortable, waking up several times a night, and now I often sleep all night without changing position -- it's that comfortable! Whenever we travel, even to hotels with great beds, I still can not wait to get back home to my own bed. Until we bought our Flobed I had no idea what I was missing but, now that I do, I will never go back to an unhealthy, uncomfortable bed. Oops, I almost did not mention the UPS delivery but I would say that it arrived quickly in boxes that were easy for me to move and unpack on my own. I had he bed put together in no time.
Our experiences going thru the different mattress options included a traditional pillow top to Temperpedic. Many sore backs and sleepless nights searching for a mattress along with the frustrations of trying something in the store and hoping that it equated to the comfort promised. Then I found Latex and more importantly Flobeds and the flexibility your product provides. I happily provide my endorsement to all family, friends and coworkers on your mattress solution that I honestly believe to be the best product on the market.
Wonderful mattress at a very good price. Today or is about value. If you value a great mattress at a very good price with an industry leading warranty and unparalleled customer service you need not look any further. I did extensive research and decided on a Saatva mattress. Loom and Lead to be exact. Expertly made and uncompromising comfort. Love it. Delivered to my home and placed in my bedroom with the security of a fantastic money back guarantee. These folks don't just talk the talk - they walk the walk. If you are highly satisfied they aren't. I simply can't say enough about the great mattress and the outstanding customer service.View More Reviews
For the value this is a really good mattress. I'm a side sleeper and I can sleep well on our Cal. King. When this mattress is done, you're the first place I'm coming back to. The ONLY thing I would ask you to either upgrade or leave as an option is firm support on the mattress edge. You can't sit on the edge as there is minimal support there. That is my only wish as an upgrade for the future. Otherwise my wife and I are quite satisfied.
The value of their products cannot be surpassed. The quality is excellent. We ordered a queen mattress and then adjusted our order to include the adjustable base. Making the change was effortless thanks to their great customer service. The installers were efficient, professional and kind. We love the bed. I'll never buy a mattress from another source.
I gave this a shot after herniating two discs in my back. Felt great for the first couple of months, but then my back pain returned. I found out, contrary to my original belief, that I need a soft mattress. My wife loved the mattress, but unfortunately I was the problem. Customer service was excellent at handling the return, which is part of still giving the high rating, despite it not working for me. I normally don't do reviews, but I was so impressed with their professionalism that I couldn't not comment on that. It is worth it, even if you're hesitant, to try this company out!
This mattress in wonderful. The minute my head hits the pillow, I'm gone. Even if I just lay on it too relax after work, I'm out like a light. I, like others, looked at Tempurpedic, but there is no way I'm ever gonna pay 4 grand for a mattress. Besides, the guy at the local store was kinda uppity when I told him I wanted to compare.
Anyway, it's been a wonderful 5 months with not a backache or sore shoulder. This thing is the best investment I ever made in a bed. From box springs to inner springs to waterbeds (2) to pillow-top to this and this is the best I have ever found.
I’ve had chronic insomnia since I was a teenager and have tried so many pillows, mattress toppers and mattresses that I could stock a small store. Each one dangled the promise of a good, if not great, night’s sleep. Adding to my poor sleep hygiene is a neuromuscular disorder called cervical dystonia. This condition causes certain muscles in my neck, shoulder and upper back to be in complete, non-stop spasm. Think of a charley horse that will not release. I take strong meds for the pain, having exhausted traditional treatment protocols, but between dystonia and a brain that is in overdrive, it’s the wonder I sleep at all.
Purely by accident, I discovered Loom and Leaf. The name was so catchy that I investigated further. I had no interest in buying a mattress in a bag because most sounded like glorified mattress toppers. And not only would my Loom and Leaf be delivered and installed, but also my old mattress would be removed for a small fee. I was almost sold before checking out the mattress!
The side-by-side comparison to the Tempurpedic mattress sold me. I had tried the Tempurpedic for a weekend at a friend’s house and loved it, but I couldn’t wrap my head around the high price. Nevertheless, I was prepared to purchase one before I saw the Loom and Leaf ad. You sold me within an afternoon after I read articles not only about your products, but also articles in financial publications praising your company. Your business model has certainly pleased Wall Street, assuring me that you are not a fly-by-night operation.
To finally get to the point, I slept uninterrupted for eight hours the first night I tried my Loom and Leaf! I was shocked when I looked at the clock. I don’t remember the last time this had happened. Non-insomniacs cannot be expected to understand the frustration of being unable to sleep and probably wondered about my faculties when I talked of nothing but my sleep-filled nigh! I can’t explain how comfortable it is, but I felt like I was nestled in a thin layer of sand. The degree of firmness is perfect (I don’t like a soft mattress), but the mattress has enough give to cushion my body in all the right places. I used my favorite pillow, and to my total surprise, I had almost no pain from the dystonia. I was also under the impression that since the mattress has memory foam, I would see an outline of my body after I got out of bed (like a crime scene diagram!). Somehow the mattress finds your sweet spot no matter where you lie.
This was not a one-night wonder. I continue to sleep well after having the Loom and Leaf for five weeks. Believe it or not, I used to dread getting into bed because I knew I would either toss and turn all night or surrender to a good book. I am spreading the word not only to friends, but also to my doctors, one of whom has done her best to help me. What I emphasize, aside from my ability to sleep, is that my Loom and Leaf looks like a regular mattress and sits atop my box springs. No new bedding is required. Yes, one can spend less money, but I would never subject my bad neck and upper back to a “mattress” that has been rolled into a bag. And the major appeal to friends? Removal of the old mattress at a reasonable price. You have done everything right to make Loom and Leaf a big success - an excellent product, the side-by-side comparison and outstanding customer service.
All I can say in conclusion is THANK YOU!!!
So happy with my mattress.
From order to set up & delivery, 5 stars
After having my first child, I started researching mattress toxicity as well as comfort measures for back pain. When my child was a young nursling, she would cosleep with using our awful innerspring mattress that was wreaking havoc on my back. I was concerned about safety in addition to being fed up with the back pain. I found Loom and Leaf and will never look back. I am excited to get into bed every night. I ordered the softer model and both my husband and I love it. I rate the customer service, product quality, shipping, and price all with 5 stars. This is a great company with a terrific product. Now I am pregnant with my second and my sleep quality is so much better than with my first. I am comfortable, breath easy, and rest well knowing that we are sleeping on a safe mattress. It really does feel luxurious for a fraction of the price. Also, the no-risk trial policy made my husband happy.
I have the memory foam mattress and the mattress surpassed my expectations. Every day before I bought this mattress II woke up feeling like an old lady with back and body aches. My first night on this mattress, I woke up feeling great. It is hard to describe but I feel like I am sleeping on a cloud I bought the queen mattress at $1099. People said to me, why take a chance buying a mattress on line, but really it is the best way, as I read the reviews, and can only agree with all the positive reviews. Going to a store, how can you figure out which is the best mattress by laying on it for a minute or so. I also paid a little extra to get two separate box springs which makes it so easy if you have to move. Can't rave enough about this mattress.
I tried to save a hundred dollars and buy a competing online bed. Big mistake. We got it, waited for it to break in, and it never got more comfortable. That bed cost $1499. Loom and a Leaf cost $1598 (king size) after the delivery. I wished I had just spent the extra hundred initially and got a better quality bed like the Loom and Leaf.
Coming from a very expensive Tempurpedic, we needed something at least comparable to that quality. Loom and Leaf exceeded our expectations. In fact, it feels even better than our Tempurpedic. My wife and I both have serious back issues with my wife having had back surgery in recent years. She is VERYYYyYY particular when it comes to beds. She and I have never slept better than we have with Loom and Leaf. It supports our backs well with the special quilting in the middle third of the bed. We were both used to sleeping hot on our Tempurpedic. Not so with Loom and Leaf. With it being all memory foam, we anticipated some heat retention issues. I’m still waiting for it. It has not happened. We sleep very comfortably with the cooling features of the foam.
Trust me, there is a difference in quality with this vs a bed in a box. I can say that conclusively from first hand experience. Before making the Loom and Leaf purchase, I was able to visit a store that had 15 different types of online beds in their showroom to test out (Casper, Purple, Tuft and Needle, Leesa, Tuck, etc.). Most of the other mattress seemed to bottom out on me. I’m 6’1” 190 so I was surprised out how unsupportive they were. After being unsatisfied with that entire selection and refusing to pay $5000 for a cooling mattress in stores, I decided to try the one bed that was not available for me to test out, Loom and Leaf. We got the relaxed firm and it is wonderful. I would compare it to the firmer cloud or softer medium firmness from Tempurpedic. That being said, the quilting on top provides such a better feel on the Loom and Leaf. The delivery was simple, I didn’t have to unwrap it and carry a 100 pound box upstairs like I did with my previous mattress. The delivery was easy and the mattress was able to be laid on right away.
We couldn’t be happier. We are both average size people with a history of back issues. It has worked so well for us. Trust me, spend a couple hundred more dollars above the other competitors and pick up this mattress. You are spending a third of your life on this for the next 8-10 years. Don’t skimp. It’s not worth the hassle of losing a good nights sleep. We, for the first time, are sleeping through the night without waking up to toss and turn repeatedly. Thanks Loom and Leaf!
The delivery men were efficient and set it up was done in a timely manner. The frame was not needed and we were given a credit for the bed frame. The only mistake we made was the foundation or box spring we ordered was too high for our bed frame, when I called to the return the larger box spring for the smaller box spring, the company had no problem with the return, But you have to pay a $99.00 delivery free for the new box spring. My wife and I decided to wait at least 30-60 days to make the decision to return the box spring and mattress.We wanted to make sure we liked the mattress as well, in case we had to return both box spring and mattress for a different model. The company was good and welcomed that decision due to the fact if we traded both it will still cost a $99.00 delivery charge
Hank & I have been together for just over 6 months, and it really has been #loveatfirstsleep. He is firm, but at the same time soft. I miss him whenever I am away. I am basically Goldilocks, and Hank is just right. (By the way, Hank is my Queen, relaxed Firm bed. Yes, I love my mattress so much, that I named him.) I see a chiropractor regularly, and the bed has helped wonders!
We ordered the Luxury Firm online 10 days ago and it arrived 3 days ago. Let me start by saying this is the perfect mattress, WOW! This is our first time buying a Memory Foam mattress, what a GREAT decision we made. Saatva Loom and Leaf customer service is impeccable (customer first for sure) easy online purchase and we called Loom and Leaf just to confirm our Queen mattress everything was all set, with an online confirmation. Three days later we got a phone call from the delivery company confirming our home address. The white glove delivery service was SUPER OUTSTANDING, they were patient and professional (CLEAN) that we even gave them a TIP$. Loom and Leaf, thank you for having a great product. Readers please don't be worried about buying online, Loom and Leaf is there to help the consumer, remember customer first...TRUST LOOM AND LEAF!
After 20 years on a latex mattress with a added memory foam topper, we decided that the time had come to purchase a new mattress. I was very hesitant about buying a mattress online but the reviews were what drove my confidence. I went into our local RC Willey and tried out Tempurpedic but could not swallow the price, I really wanted to buy a Mattress not a car, crazy bananas they were expensive. I can say that I feel that Loom and Leaf is well worth the price they ask for it compared to what I looked at down at the Department Stores. The first thing I noticed over the Tempurpedic was the cover and the quality, this is a well made product. I first laid down on it and knew we had made a wonderful choice. The delivery company was not very communicative and the time was 2 hours past my latest delivery window but Loom and Leaf was (very) helpful to follow through and resolve that and get them to my house. You need to separate this review from a little frustration on delivery because the Mattress is wonderful and overall I still give the experience and the Mattress Five stars. My back can't wait to go to bed tonight!
By far the best mattress I have ever slept on!
We already had a "high quality" mattress I got to where I couldn't sleep in the bed due to hip pain and often found myself sleeping on the couch. After a lot of research we ordered the Loom and Leaf soft and it is AMAZING!! I waited to write this review a year later and it is still AMAZING!!
We are hesitate to stay at a hotel or time away because nothing compares to our bed at home.
Wow, we are impressed! It was very easy to order our mattress on this website. Soon after we began o get emails letting us know what to expect next. We got word that the mattress was ready earlier than expected. We got a call to confirm a delivery date. The delivery guys showed up a little earlier than expected and did a great job setting our new bed up. We bought the Relaxed Firm mattress. Last night was our first night sleeping on it. We love it! We slept great the first night which I didn't expect. To best explain this mattress, It feels comfortably soft to the body but very supportive. And best of all, my lower back wasn't killing me when I got up, which is why we were shopping for a new bed.
I am pleased with this mattress. I considered the Beautyrest Black Hybrid product before this one, but balked a bit at the $3,000+ price for a king. I decided to try the "Luxury Firm" option, because I was curious what you could get as a direct from manufacturer product. I wished there was no cost for delivery, and was not excited about the $30ish dollar haul away fee for the existing mattress, but I suppose that this is in an effort to keep costs down, which is the point.
While I was nervous about buying a mattress online; however, when it arrived I was happy that the quality appears to be very high. I bought the foundation and the mattress, and the fit and finish was top shelf. Because of the materials indicated and the fact that there was zero "Off-gassing" upon setup, it helped me feel like we were not breathing volatile chemicals for a few days after unpacking.
I came from an Aireloom mattress that was definitely plush, so there was a slight adjustment. Not to say that I had any difficulty sleeping from day 1, but the sleep quality improved over a few days and starting sleeping very well after 3 days.
If you are coming from a traditional mattress, you will notice that the Luxury Firm is not soft and bouncy, but neither is it "hard". It provides immediate resistance when you lay down that doesn't 'give' easily, but you wouldn't describe it as hard, just not spongy or bouncy. You will not sink deeply into the mattress, but it will feel comfortable. It just feels substantial.
My wife and I usually sleep hot, and feel this mattress dissipates heat very well.
We were seeking a more supportive, firmer mattress, so this fit our bill perfectly. Previous to this purchase I equated Firm to equal Hard; however, I now understand that Firm can be comfortable.
Just be sure that you are actually looking for a FIRM mattress, and not just one that is MORE firm than a soft mattress you have now. We are side sleepers, and this is about as firm as I'd want it to be.
Overall, very pleased and would recommend to others to try. I do feel like I received a not only a good, comfortable product, but a very good value. Saving thousands of dollars will definitely help you sleep better.
We just took delivery of our L and L bed two days ago. We were trepidatious--the specs were great, but ordering a bed we had never tried out seemed risky. There also seemed on Amazon, and elsewhere, to be a wide range of reviews about this bed. One claimed the bed arrived with a "made in China" tag and smelled of cigarette smoke. It ultimately became impossible to tell which reviews were genuine and which were not. This is one reason why I wanted to write our own real review. I spent at least an hour texting with customer service before we purchased, and then again, in a detailed query about L and L's great warranty. I was really impressed by customer service all the way around. Delivery was early--though other reviewers have inexplicably reported long delays. As soon as the bed was set up, I tested it out and was delighted. My husband came home and had the same response. The bed is a wonderful firm/soft--supportive in just the right way. We are only 2 nights in, but we couldn't be happier about L and L's transparency (we found that shopping at our local mattress store was like shopping for a used car--prices were changed constantly--and I felt like we were being charged a huge markup for the beds we were vaguely interested in), the quality of the product, and the warranty. Everyone is different in regard to mattress preference, but I urge interested buyers to steer clear of reviews, trust your communication with customer service, and try out one of these great beds!
From the quality materials, attentive customer service and the white glove delivery service, this is a superb bedding set. Incredibly comfortable. Just plain wow!
I bought the mattress close to a year ago. And it has been the best investment ever. I sleep wonderfully almost every night (when my dog doesn't take over most of the sleep space). I range from a stomach to side sleeper, and am always comfortable no matter the position. I had been looking for an affordable and eco-friendly bed for some time and was so excited to find Loom & Leaf. I've recommended this bed to friends, who also bought and loved. Could be more pleased.
After years and hours of trying mattresses in stores and even an inhome trial and two awful mattresses, I came across this company and mattress online. First the customer service was prompt and helpful as I had a few questions after reading about the mattress. Then when I decided to buy it, SO easy and fast. I ordered it on my phone in a matter of minutes. And the price was very inexpensive. The delivery service gave me a delivery date and they showed up on the day a little earlier than scheduled. This mattress looks beautiful and so expensive! I couldn't believe it. It was delivered with no damage and no dirt. And oh my god when I first lay down on it I melted! The first comfortable mattress in years! As I suffer from lower back pain and have a difficult time finding a mattress to support my lower back while being comfortable for the rest of my joints. And this mattress did it all! And I'm happy to say six months later I'm still getting a great night sleep with no back pain.
Man what a great mattress I'm very happy with this product. It light but heavy and firm but soft the longer you lay on it the better it fill to me. I'm looking for some bed clothes for it now. The co told me that they are coming out with their own line of cloth for their beds I cant wait to get some thanks.
After doing a great deal of research and deciding on what I believed to be the best choice in the Loom and Leaf, we never received our mattress thanks to the delivery partner L&L chose to entrust our mattress to. To make a long story shorter, the delivery "company" held our mattress hostage for more than a week before (and only after I called L&L to inquire as to the whereabouts of the mattress) they called a day after L&L said that they would to arrange delivery. They promptly told me the day and time that they would deliver, never asking to arrange anything, just dictating the delivery. I told them that I was not available on that day, but had several others available, and was told that they would call back the following week to arrange delivery. Well, I did rearrange my schedule to meet theirs, and received a mattress that was damaged and soiled (surely not because it was kept buried within their over stuffed warehouse for over a week). We refused the mattress, called L&L and I must say that the L&L representatives were very nice, apologetic, and asked for a second chance - even refunding the shipping fee and a portion of the mattress cost. L&L made us a new mattress and once again sent it to the same delivery "company". Well, again, no word about it for quite some time until I called L&L to inquire. I was informed that the delivery "company" would call the next day to arrange a day and time, and even that they would be flexible as they need to get it to us in a timely manner. When they called it was only to head down the same road at the first time. Got a call at 11:30 in the morning and told that they will deliver the next day in the afternoon - so we were expected to rearrange our busy schedules to accommodate the delivery folks. I offered an alternative day for later in the week, and was told that that wasn't possible for them, and they they'd call next week to see about delivery later. I happened to ask how long they have had this second mattress in their possession and was told that they have had it over a week by this time (again, stuffed into their warehouse getting damaged). I told them to keep it - called L&L where I was again treated with respect and understanding. They tried to call the shipping manager to get it delivered, but to no avail. L&L promptly refunded my money and now I'm mattress shopping again. Not only did L&L lose my business, but others as well as many of our coworkers were anxious to see how we liked the mattress. Since the shipping partners are the face of L&L, I don't have a good impression of them now. I appreciate the customer service that L&L provided, however better vetting of their delivery partners is warranted. If I find that L&L finds a competent, customer centric delivery partner before we purchase another mattress, I might be persuaded to give them a try again, but we'll see. For now, anyone in the El Paso area looking should be wary.
We are in LOVE with this mattress.
King relaxed firm: the comfort level is so good it's an entire experience. Yes it is as/more comfortable than those expensive memory foam mattresses we tested out at the store...this is a far better value!
My concerns were motion transfer and support. I am kind of the Princess and the pea if you remember that story.
Because I am a really light sleeper (an understatement) our main concern was buying a mattress that allows both of us to have undisturbed sleep. If you and your partner go to sleep at different times, obviously you don't want to be woken up when they come to bed- but I was always being disturbed on our previous inner spring mattress. It felt like an orca whale was getting into bed with me and the amount of motion would wake me up or make me dizzy like motion sickness. But oh no, this Loom and Leaf mattress is perfect, it's like having your own bed, I never feel my partner moving, it's bliss.
Also a concern was firmness, would it be too soft and I'd just sink in? Not at all, it's perfect.
Positions? We both sleep on back, side and stomach. It's so comfortable in any position.
Customer service: HUGE thank you to the really nice person who called me and made all the arrangements to have my mattress dropped off. He was polite, well spoken, professional and personable. He even went out of his way to deliver my mattress a day earlier than planned because I wanted it in the day we moved in to our new home. The delivery guys were efficient, fast, polite and perhaps the nicest out of all the deliveries I have had to accept since buying a new home (think appliances, furniture..etc!) So Loom and Leaf and Saatva are obviously working with great people.
Thank you, it's been a pleasure and we love this mattress.
I ordered my Loom and Leaf Mattress and received it before it was originally scheduled for delivery. The customer service team was prompt and great. When they delivered the mattress, I ordered the low profile foundation since my bed sits high, however, I still needed the high foundation. I called into customer care the day the mattress was delivered and paid the $99 shipping for them to exchange it. I will say the Customer Service Team is excellent, however, I am not too pleased with the run around between the Customer Service Team and the Delivery Team of the new high profile foundation. Every-time I call into Customer Service they put me on hold to call the delivery team, I was expected a phone call last night or first thing this morning, still have yet to receive a phone call. I will say as far as the mattress itself on the low profile foundation that I have had an awesome night sleep, the mattress is comfortable and cool and it is a great investment for the price, you really can't get a better mattress.
I did a lot of research of online mattress choices before deciding on the Loom & Leaf. My research showed that a higher percentage of buyers were satisfied with their mattress when buying a Loom & Leaf then when purchasing other online mattresses. I loved the fact that it included home delivery.
I have always been a traditional mattress user, and honestly never cared about the quality of mattress, until I recently began experiencing neck and back pain, and finally attributed it to what I was sleeping on.
I was a little worried that I wouldn't adjust to a memory foam mattress. My first 2 nights sleeping on my Loom & Leaf were heaven, I completely conked out. After this, there was definitely an adjustment period, but knowing that it can often take 30 days to break in a mattress, I settled in to give it time.
I'm glad I did. Going to bed is now one of my supreme joys in life. I wake up every morning so thankful for my bed. I am a very warm-blooded person, and we keep our home at 68 degrees year-round. The Loom & Leaf has never felt warm to me.
I enjoyed good service throughout my experience, but there was one point where I felt my online assistance was copying and pasting answers for me which didn't entirely fit what I was asking. Not a big deal in the overall scheme of things. ;-)
In 1990 I had back surgery and was told I need a firm mattress to help my back heal. On a trip to Europe I learned about European Mattresses that don't have springs. On a business trip I stayed at a very nice US hotel that had their brand mattress which was stiff and super comfortable. It too had no springs which makes sense since they eventually wear out and become uncomfortable. I purchased one of the hotel mattresses from the manufacture. Used this mattress for many years which helped my back. When it was time to buy a new mattress this year I was very worried about finding a mattress as good or better then the one I needed to replace. The company I had bought my mattress from had switched foam several times over the years and there was no way to try it locally and was told the state the mattress was made in had a no return policy on mattresses.
I started my search on line for mattresses with no springs and found Loom and Leaf. With their policy of around three months of trial and the ability to return it I found that there was nothing to lose with a trial period. The price was well below what some of the top competitors were charging. L and L also had white glove delivery service and removal of the old mattress system.
I got the less firm mattress since my wife and I are side sleepers. I knew the first night that this was what I was looking for. Firm like my old mattress but just enough cushion for complete comfort. The material quality look of the complete set way surpassed my old mattress and exceeded my expectations.
Truly in "Heavenly relief atop my Loom and Leaf."
We have been married 47 years and have had many mattresses...this is the best!! First of all, the take away/delivery/set-up was wonderful. For months I have had to sleep with a pillow behind my back and between my legs due to knee and back issues. Not any more, this mattress has me feeling no pain!!!! Thank you, Loom and Leaf for a great product and super customer service.
The customer service with this company is very poor. I ordered a Queen relaxed firm mattress and it is a little too soft. I inquired into exchanging for a more firm mattress. I am told that I have to pay an additional $99 delivery fee I order to do this.
Buyer beware!! This is a deceptive practice that you have to pay for another delivery on top of the original delivery. I guess this company would rather you send the old one back and buy from another manufacturer.
I'm very disappointed!!
I bought this mattress as a responsible necessity. I did not anticipate how awesome it would make me feel every time I get into it. For realz; this mattress blows every other mattress I have ever owned out of the water. So glad that I stopped my endless research cycle and made a commitment!
I have yet to receive my mattress and have waited the 4 hour delivery window (11 AM to 2 PM). I was told that someone would contact me 30 minutes prior to arrival. No one called. I took the initiate to call at called at 1:35 PM, and was told that they would check on the status of my delivery. Ken, the representative, called me back right away to inform me that they would arrive by 2 PM. At 2:15 PM I had not received any notification, so I called back and spoke to Sandy. She again informed me that she would check on the status of my delivery. She called me back and said that "the hub" was aware that they were running late and would be here by 2:30 PM. I asked Sandy who I should call if they do not arrive by 2:30 PM and she advised me not to call back and to give them some "wiggle room". This is unacceptable. I took time off work to be here, and it is 2:30 PM and I am now late for work, and still waiting...
Wow, couldn't believe the great experience I had with Loom and Leaf. From on line ordering to delivery and set up it's been the best shopping experience I have had. Top it off with a great product and you have a very satisfied customer. Can't say enough good things about Loom and Leaf by Saatva.
I just ordered today but I feel compelled to tell you how awesome your website is! Very user friendly with the perfect amount of info. So excited to receive my new mattress!
While the mattress did not work out for us due to me being a big guy needing adequate support, and my wife's preference for a plush feeling mattress, I do want to say that Loom & Leaf's customer service is top notch. Our refund request was honored immediately, and they have been a pleasure to deal with.
Initially I wanted a tempurpedic but after much research we decided to try loom and leaf--the price point and organic materials were the two main reasons. Wow, after two weeks I am sleeping the best I have slept in years. My husband gets up a lot at night, and this used to wake me every time it seemed. Now, I do not wake and cannot even feel when he gets up out of bed! I love waking feeling refreshed, and I absolutely love this mattress.
WE LOVE THIS MATTRESS.....Best service and best bed we have slept on..The firm is perfect and is almost exactly like the Temper-Pedic they compare it to..The cloud was way to soft for us so we went with the FRIM from Loom and Leaf...Great customer service and good communication for delivery and when I will get my bed. This is a great company!!!
We are so happy to have discovered this mattress! I had been suffering from lower back pain for the last several months, and simply couldn't get comfortable during the night. I would toss and turn every 30 minutes or so, leaving both me and my poor husband exhausted by morning. I wanted a TempurPedic but the price tag was not an option for me. When I learned about the Loom and Leaf mattress, I had to give it a shot! And I'm so glad I did! You can truly feel your back being supported, and the mattress just cradles you right in the position you want to lay in. Perfect balance of soft foam and firm support. Sleeps cool, as far as I can tell. And I loved that there was NO odor when it arrived, unlike another brand we had tried previously.
Our Loom & Leaf mattress is the first memory foam mattress that my wife and I have ever owned after 36 years of marriage and we are quite pleased with the purchase. I was originally ambivalent about the need for a new mattress; but, my wife has hip and back issues that were driving our search for a new mattress. She said that her sleep experience was much improved at our adult daughters' homes where they have memory foam mattresses. So, after much research, we decided to try a Loom & Leaf "relaxed firm" mattress. After about 90 days, we concluded that the "relaxed firm" comfort level hadn't met our expectations and contacted Loom & Leaf to arrange for a pick-up/refund. The Loom & Leaf rep asked me questions re in what ways the mattress hadn't been satisfactory explaining that she wasn't trying to impede the refund process, but was trying to gain consumer information that might be evaluated for potential product improvement. She said that based upon our reasons for dissatisfaction, she felt that we would find the "firm" comfort level more to our liking. She offered to swap the "relaxed firm" mattress we had originally purchased for a new "firm" one at no charge other than the standard $100 delivery charge. The rep also explained that we would have a new 120 day free trial period with the "firm" mattress. My wife and I agreed to this proposal and we are glad that we did. We've found the comfort level and overall mattress quality to be outstanding as was the delivery/set-up for both mattresses. Additionally, the Loom & Leaf customer service personnel - whether over the phone or via on-line chat - have been very pleasant. We give Loom & Leaf a five-star rating!
My boyfriend and I decided to buy a new mattress since our old one was killing us. We considered Temperpedic, Casper, original mattress factory serenity but the L&L beat all of them!
I love the color, how firm is, and the fact they were organic and my boyfriend love the memory foam. We both love the price!! We saved 400 bucks compared to the one we almost buy from Original mattress factory 'Serenity'.
The motion transfer is almost inexistence, the mattress doesn't shake our move while rolling around. The mattress is very breathable and not hot like other memory foam mattresses.
I totally love the service, very attentive and informative.
We being sleeping in our awesome L&L firm mattress for a month now. We wake up very well rest, and happy.
We totally recommend it. It's a very good investment.
We purchased the relaxed firm mattress and tried it out for 120 days. I've purchased a couple of "bed in a box" type mattresses online in the past and found setting those up to be a bit of a pain. It was also very difficult to achieve the smooth rounded look that you'd expect from from a mattress purchased in a store when you assemble the mattress yourself. My experience with L&L was different and I was immediately impressed by their in-home installation. Having the mattresses delivered and set up was a major convenience and made buying a mattress online feel more like an in-store experience. The mattress was well constructed and just had a very premium look and feel. We're combination side/back/stomach sleepers and found the mattress to be more comfortable in some positions than others. Ultimately we decided to return it and continue the search for a mattress that fit both of our needs. However, I felt compelled to leave a review because L&L continued to provide great customer service even during the return process. A quick phone call is all it took. The customer service manager wanted to make sure I had a good experience despite the return and I received a refund within a week. I would recommend that anyone on the fence about ordering a mattress online through L&L give it a try. It's a high quality mattress with great customer service to back it up.