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Eve is no longer selling mattresses in the US. eve mattresses are made and designed in the UK and they offer just one mattress design made of a selection of new generation memory foam that offers greater elasticity and more response than normal memory foam. They have a legacy of research and development -- testing over 70,000 prototypes before arriving at their design. They offer free shipping and a competitive price but is the eve mattress right for you? Live in the UK? Here are our reviews for eve's UK mattress lines
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Urban in this match up!
These mattresses get good marks when it comes to customer satisfaction. This means most customers leave positive ratings for this brand, but there were some caveats. There are some who didn't enjoy the feel of the mattress. Read on to learn if these mattresses will work for you specifically!
Having a supportive mattress will help with back problems and keeping things comfortable over the long term. These mattresses are well regarded for support by most customers, but there are some cases where folks haven't felt 100% supported.
Edge support is an absolute must for folks looking for the best mattresses and for those that like to lay close to the side. These mattresses are well regarded for edge support, but some who are heavier may experience some extra contouring when sitting
Bowling Ball & Density Tests
Placing a bowling ball on a mattress at different points is a great way to measure even support. These mattresses provide even support for most customers, but some rarely may experience issues with even support long term.
Discovering a durable mattress is really nice, but it's not always that simple. These mattresses, specifically, are not rated highly by sleepers for their longevity. That said, some sleepers may discover their mattresses lasts more than a decade, while other customers find their mattress to break down quicker than expected. If you are a bigger person, make sure to take a look at all of your options.
Customer reviews is a great way to target the right mattress for you. These mattresses do great on customer satisfaction, but some weren't as pleased. Found below are customer ratings and specifics on the mattresses -- learn on!
Mattress support is key to a healthy night sleep. You want something that will align your spine rather than causing you nightly pain. These mattresses are well supportive.
Edge support is very important for those that like to lie close to the side of the mattress or have mobility issues. These mattresses do a well with edge support and don't sag too much on the edges.
Bowling Ball & Density Tests
Popular among reviewers, the bowling ball test shows if a mattress is firm and how even is its supportiveness. If a mattress is unneven in its supportiveness, some may find the mattress uncomfortable. Luckily, these mattresses provide solid even support for sleepers.
Having a mattress that lasts a long time can means thousands of dollars in your pocket. It's just another reason that sleepers should find a mattress that really lasts. However, lots of brands are out for profits rather than making the ever-lasting product. In spite of that, shoppers can still find great products by good brands. These mattresses are enjoyed by customers for their durability. These mattresses should do well for you unless you have a bigger build or use the mattress more than average.
I've had back problems off and on for about 20 years. After 3 weeks on this mattress, I can honestly say that my back does not even enter my thoughts any more.View More Reviews
Treated us to a california king mattress and it is amazing its arguibly the most comfortable bed i've slept on even beating out many hotels. Its a perfect mix between firm and soft. It cradles but supports you. My quality of sleep is so much better than it had been in the past i sleep less than i previously had but i wake up significantly more alert and rested. Did i mention the price? This california king cost basically half what my grandmother just paid for a queen bed that "she got a really good deal on." After about two weeks sleeping on this bed i couldnt be more pleased. Thank you eve sleep!
Great service and an even better mattress. This is our second mattress in two years and I love them both. Such an easy way to buy a perfect bed.
Unfortunately, my Eve mattress caused me to awake to with back pain. I tried to give it a few months to see if my body would adjust, but it did not and the back pain persisted. I contacted Eve to initiate the return process, and was told that I had missed the closing of my 100 day trial period by a small number of days, and that nothing could be done to help me. More than anything, I am disappointed by the company's apparent lack of regard for customer service or customer experience. That a company would hold strictly to a policy at all costs, completely disregarding the fact that a product which they take pride in was causing a customer physical pain and discomfort is extremely disappointing to me. I have purchased goods from many of other companies that gladly made exceptions to policies on their paper to ensure that customer experience and satisfaction was the #1 priority. It appears sadly that at Eve, the number one priority is profit alone, at the expense of disappointed customers. You may find the mattress comfortable personally, but even if you did, I could not recommend Eve. There are other comfortable mattresses out there, backed by companies with higher regard for customer service and satisfaction that I would encourage you to direct your money towards instead.
This mattress was the best one i ever had, well to be more exact, it is the first time i ever bought a mattress online. Once i lay on the bed, i fall asleep easily. The comfort of the bed is really good. I also started recommending my friends and family members to get one.
It is both soft enough and firm enough, hard to describe. That makes me want to go to bed early. I am a side and back sleeper with hip problems and I have not had any pain yet. It does sleep a little warm and I’ve had to lighten my covers a bit but that’s the only issue I’ve had. Very pleased! Highly recommended.
Very comfortable. I am now waking up refreshed and well-rested. I am extremely pleased and would highly recommend this mattress.
This is th third purchase I've made, twice in the UK last year and having moved to Canada earlier this year a new queen size mattress. I went to the website, entered details etc and everything went through as expected....except...when I checked my bank account and saw I had been charged in American dollars and paid a whack in exchange. Not what I was expecting as there was nothing saying that the charges would be in American dollars. Otherwise everything was as expected. Please show this information somewhere on the payments page so Canadian customers are aware they will pay in American dollars.
Love this mattress.
My wife and I are really enjoying amazing sleep again thanks to the eve bed. We love it!
We could not be happier with the the mattress. Shipping and set up were quick and easy. Most importantly, we are sleeping better than we have in a long time. We love the balance of supportiveness and softness it provides.
After doing some research I decided to purchase an Eve mattress. Firm and solid shape holding even sitting on the side of the bed in the morning. Its not too firm or to soft. I have been sleeping well. Better than the sleep number bed I had that the Eve replaced. Every persons firm or soft is subjective. I am 176 lbs and my girlfriend is 114 lbs. We both like the mattress. Mattress was packaged well and easy to set up. I think it was totally worth what we paid for it.
This bed is so comfortable. I recently took off the cover to wash it and I realized it's even more comfy without it but after putting it back on the cover is super tight a restricts it a bit. But over all this still is one of the most comfortable beds I've ever owned or layed on.
My previous review was not so hot because FedEx was delayed repeatedly with delivery... Shame on them. We've been on this mattress for a little over 4 weeks now, and what a difference! I can sleep anywhere, and thought I was ok, my girlfriend is more like the "princess and the pea" and notices everything. With this mattress we both notice that we sleep well, wake up feeling great and that we look forward to going to sleep at night. We will see how things are six months from now, but seriously happy at this time
Fantastic- easy to unpackage and very comfortable :)
I was sleeping on a hybrid mattress of spring and foam before. It was way too soft and caused a lot of back pain. I did a lot of research before I finally decided to purchase the Eve mattress and I couldn’t be happier. The mattress is a little firm but that’s what I like about it. It doesn’t feel like the mattress is wrapping me up, I feel like I’m on top of it. The value aspect of the mattress is the best I’ve seen of any of the online mattresses. Overall, A+++
The process for selecting and shipping the mattress was painless, as was the setup in home. I would say I find the mattress to be a bit softer than I'd prefer, and I tend to prefer pillowtop mattresses, so make sure you like memory foam before purchasing. Still 4 stars so obviously I'm not dissatisfied, but just a word of warning if you're picky.
So soft yet firm best sleep ever! Now I look forward to bedtime
I bought the queen mattress 8 months ago and have never woken with a sore joint in my body since. I sleep better than I ever have. I wanted to get the pillows for a while but was put off on the price. I ordered 2, and after only 5 nights I took all my old pillows to the garbage! Amazing just like the mattress. Best purchases I’ve made in my life.
I had doubts when I ordered, I was relieved there was a 100-night money back free return. I am not returning it. I haven't slept this well in 12 years. I love my eve. I am so pleased that the first mail order mattress I tried was the one. I was prepared to go through as many as it would take. Consumer Reports told me which to try, I made a list but the selling point for me was the eve is the most reasonably priced, the surprise was how easy it was to unpack, setup and immediately sleep in luxury.
Keep me cool and very supportive. No complaint after a week so far.
most comfortable mattress i have ever owned and I’m 65. i have back problems and this foam mattress gives me so much relief and i wake up well rested.
I've been sleeping like a champ. Next on the list are a couple of Eve pillows, then I'll be set.
Great mattress. Was hesitant to buy one because I've been looking at other mattress, but boy am I glad I got this mattress. I highly recommend it to anyone looking for an affordable mattres that feels like a super expensive one. Kudos eve, kudos
I dinged you one star for no foundation for the bed available from your website. I purchased a wood slatted one from Amazon. I would like to have the accessories available that are in the U.K. The smell problem that I read about just doesn't exist for me or my wife. I smell absolutely nothing. No sinking in. No overheating. Not too soft and not to hard. You guys nailed it! Now if this thing actually lasts ten years...
Mattress was quickly delivered to NYC; tracking the delivery was effortless. Mattress is true to the dimensions listed online. I sleep better and deeper; my muscles are more relaxed as well. Love my Eve mattress.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.