Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Eve is no longer selling mattresses in the US. eve mattresses are made and designed in the UK and they offer just one mattress design made of a selection of new generation memory foam that offers greater elasticity and more response than normal memory foam. They have a legacy of research and development -- testing over 70,000 prototypes before arriving at their design. They offer free shipping and a competitive price but is the eve mattress right for you? Live in the UK? Here are our reviews for eve's UK mattress lines
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend both Eve and Hästens in this match up!
Customers feel comfortable with these mattresses overall and they get high ratings. Some, however, didn't share the same experience. If one of these mattresses is up for your review, make sure to do some more research below to make sure it will work for your body.
Having mattress support means having a healthy spine and comfort for the long term. Most customers describe these mattresses as having good support, but there are some rare cases where folks haven't felt completely supported.
Edge support is a must-have attribute for great mattresses and for those with mobility issues. Most customers report that these mattresses do well on edge support, but some who are heavier may experience some extra contouring when sitting
Bowling Ball & Density Tests
Bowling ball tests are good indicators of firmness as well as support. These mattresses do a great job at providing support for most customers, but some customers may have issues with even support long term.
Mattresses that last a long a time are great, but not always easy to find. These mattresses, specifically, are not rated highly by sleepers for their longevity. This means that some mattresses still may last years and years, while other customers may have much faster discomfort. If you are a bigger person, take some time reading more before buying.
Looking into customer satisfaction is an ideal way to focus your search for the right mattress. Overall, these mattresses get mixed feedback. Some customers had issues with the comfort, but others were really happy with the final product. Look on below to see what customers say in their own words.
Most customers report these mattresses to be supportive of their bodies, but others described some discomfort with their mattress choice. For those that have larger body types or wide hips or shoulders, make sure to read all of the reviews and specifications as you'll want to make sure that you are supported well enough for your spine to be aligned.
For those that like to sit on the side of the mattress, most will be comfortable and supported with these mattresses. However, some have reported some issues over the long term so make sure to review before purchasing.
Brands that invest in quality control and testing will likely have mattresses that last. Companies may have disagreements with sleepers if they don't invest in these attributes. Unfortunately, customers have mixed feedback on these mattresses on durability. Some have reported finding a good night's sleep, but others have complaints about discomfort over a short time. Make sure to take a look at the reviews before buying.
I've had back problems off and on for about 20 years. After 3 weeks on this mattress, I can honestly say that my back does not even enter my thoughts any more.View More Reviews
Treated us to a california king mattress and it is amazing its arguibly the most comfortable bed i've slept on even beating out many hotels. Its a perfect mix between firm and soft. It cradles but supports you. My quality of sleep is so much better than it had been in the past i sleep less than i previously had but i wake up significantly more alert and rested. Did i mention the price? This california king cost basically half what my grandmother just paid for a queen bed that "she got a really good deal on." After about two weeks sleeping on this bed i couldnt be more pleased. Thank you eve sleep!
Great service and an even better mattress. This is our second mattress in two years and I love them both. Such an easy way to buy a perfect bed.
Unfortunately, my Eve mattress caused me to awake to with back pain. I tried to give it a few months to see if my body would adjust, but it did not and the back pain persisted. I contacted Eve to initiate the return process, and was told that I had missed the closing of my 100 day trial period by a small number of days, and that nothing could be done to help me. More than anything, I am disappointed by the company's apparent lack of regard for customer service or customer experience. That a company would hold strictly to a policy at all costs, completely disregarding the fact that a product which they take pride in was causing a customer physical pain and discomfort is extremely disappointing to me. I have purchased goods from many of other companies that gladly made exceptions to policies on their paper to ensure that customer experience and satisfaction was the #1 priority. It appears sadly that at Eve, the number one priority is profit alone, at the expense of disappointed customers. You may find the mattress comfortable personally, but even if you did, I could not recommend Eve. There are other comfortable mattresses out there, backed by companies with higher regard for customer service and satisfaction that I would encourage you to direct your money towards instead.
This mattress was the best one i ever had, well to be more exact, it is the first time i ever bought a mattress online. Once i lay on the bed, i fall asleep easily. The comfort of the bed is really good. I also started recommending my friends and family members to get one.
It is both soft enough and firm enough, hard to describe. That makes me want to go to bed early. I am a side and back sleeper with hip problems and I have not had any pain yet. It does sleep a little warm and I’ve had to lighten my covers a bit but that’s the only issue I’ve had. Very pleased! Highly recommended.
Very comfortable. I am now waking up refreshed and well-rested. I am extremely pleased and would highly recommend this mattress.
This is th third purchase I've made, twice in the UK last year and having moved to Canada earlier this year a new queen size mattress. I went to the website, entered details etc and everything went through as expected....except...when I checked my bank account and saw I had been charged in American dollars and paid a whack in exchange. Not what I was expecting as there was nothing saying that the charges would be in American dollars. Otherwise everything was as expected. Please show this information somewhere on the payments page so Canadian customers are aware they will pay in American dollars.
Love this mattress.
My wife and I are really enjoying amazing sleep again thanks to the eve bed. We love it!
We could not be happier with the the mattress. Shipping and set up were quick and easy. Most importantly, we are sleeping better than we have in a long time. We love the balance of supportiveness and softness it provides.
After doing some research I decided to purchase an Eve mattress. Firm and solid shape holding even sitting on the side of the bed in the morning. Its not too firm or to soft. I have been sleeping well. Better than the sleep number bed I had that the Eve replaced. Every persons firm or soft is subjective. I am 176 lbs and my girlfriend is 114 lbs. We both like the mattress. Mattress was packaged well and easy to set up. I think it was totally worth what we paid for it.
This bed is so comfortable. I recently took off the cover to wash it and I realized it's even more comfy without it but after putting it back on the cover is super tight a restricts it a bit. But over all this still is one of the most comfortable beds I've ever owned or layed on.
My previous review was not so hot because FedEx was delayed repeatedly with delivery... Shame on them. We've been on this mattress for a little over 4 weeks now, and what a difference! I can sleep anywhere, and thought I was ok, my girlfriend is more like the "princess and the pea" and notices everything. With this mattress we both notice that we sleep well, wake up feeling great and that we look forward to going to sleep at night. We will see how things are six months from now, but seriously happy at this time
Fantastic- easy to unpackage and very comfortable :)
I was sleeping on a hybrid mattress of spring and foam before. It was way too soft and caused a lot of back pain. I did a lot of research before I finally decided to purchase the Eve mattress and I couldn’t be happier. The mattress is a little firm but that’s what I like about it. It doesn’t feel like the mattress is wrapping me up, I feel like I’m on top of it. The value aspect of the mattress is the best I’ve seen of any of the online mattresses. Overall, A+++
The process for selecting and shipping the mattress was painless, as was the setup in home. I would say I find the mattress to be a bit softer than I'd prefer, and I tend to prefer pillowtop mattresses, so make sure you like memory foam before purchasing. Still 4 stars so obviously I'm not dissatisfied, but just a word of warning if you're picky.
So soft yet firm best sleep ever! Now I look forward to bedtime
I bought the queen mattress 8 months ago and have never woken with a sore joint in my body since. I sleep better than I ever have. I wanted to get the pillows for a while but was put off on the price. I ordered 2, and after only 5 nights I took all my old pillows to the garbage! Amazing just like the mattress. Best purchases I’ve made in my life.
I had doubts when I ordered, I was relieved there was a 100-night money back free return. I am not returning it. I haven't slept this well in 12 years. I love my eve. I am so pleased that the first mail order mattress I tried was the one. I was prepared to go through as many as it would take. Consumer Reports told me which to try, I made a list but the selling point for me was the eve is the most reasonably priced, the surprise was how easy it was to unpack, setup and immediately sleep in luxury.
Keep me cool and very supportive. No complaint after a week so far.
most comfortable mattress i have ever owned and I’m 65. i have back problems and this foam mattress gives me so much relief and i wake up well rested.
I've been sleeping like a champ. Next on the list are a couple of Eve pillows, then I'll be set.
Great mattress. Was hesitant to buy one because I've been looking at other mattress, but boy am I glad I got this mattress. I highly recommend it to anyone looking for an affordable mattres that feels like a super expensive one. Kudos eve, kudos
I dinged you one star for no foundation for the bed available from your website. I purchased a wood slatted one from Amazon. I would like to have the accessories available that are in the U.K. The smell problem that I read about just doesn't exist for me or my wife. I smell absolutely nothing. No sinking in. No overheating. Not too soft and not to hard. You guys nailed it! Now if this thing actually lasts ten years...
Mattress was quickly delivered to NYC; tracking the delivery was effortless. Mattress is true to the dimensions listed online. I sleep better and deeper; my muscles are more relaxed as well. Love my Eve mattress.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.