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Essentia is a Canadian made mattress company that offers a variety of luxury natural and organic foam mattresses. Think latex, but with an interesting spin. Essentia has developed a new kind of latex-derivative that they have termed 'natural memory foam' that operates like memory foam, but is entirely naturally made from the milk from rubber trees. This process is expensive, which is reflected in the prices of the mattresses, but still is a must-look for those looking for an all-natural, comfy mattress.
Southerland has been in business since 1893, founded originally in Nashville, Tennessee where they still manufacture mattresses. They are most well known in mattress stores across the south and mid-west as a price-competitive option against many of the main brands. They offer a variety of mattresses under different brand names like Southerland, Englander and American Sleep. With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers experienced issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Essentia in this match up!
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Sleepers report feeling very comfortable and satisfied with these mattresses, which means when we evaluated current customer sentiment data from across the net, these mattresses ranked very well. This provides a good foundation to look deeper into this brand -- read on for more specifics and customer reviews.
These mattresses are good in terms of their support. Reviewers describe their hips and shoulders being cradled and their spine being aligned.
These mattresses also keep things competitive in regards to edge support, which is how good a mattress is supportive along the sides. For folks that like to dangle their feet over the edge of their mattress, these mattresses should do a fine job keeping things comfortable.
Bowling Ball & Density Tests
A bowling ball is good at providing an indication of firmness, and it can also be used to show how the firmness changes throughout the mattress. Therefore, it can show if there is even resistance or if some areas sag. Based on this, these mattresses do well in their supportive eveness.
If you have a mattress that remains comfortable for years, you could save thousands. It's just another reason that sleepers should find a mattress that really lasts. However, lots of brands are out for profits rather than making the ever-lasting product. Even with that, there are still some great products and brands out there. These mattresses are enjoyed by customers for their durability. Unless you are of a heavier build, these mattresses should last 7 - 12 years.
Finding out how customers really feel is sometimes a difficult task -- especially with all of the noise in the industry. These mattresses, unfortunately, aren't scored as well by customers. There are still customers that are happy with their mattresses, but others that are not as pleased. Read on below to get the details on the specifics.
There are some customers that don't feel that these mattresses do well supporting them. Though there are some that find these mattresses good for them, if you have wide hips and shoulders, make sure that your choice fits with your body before buying.
For those that want quality edge support, some customers report that these mattresses don't work for them on edge support.
We all want a mattress that lasts 10 years or more, and when instead our new mattress causes us pain after a year, this is the worst. That said, it is much more difficult to find the right durable mattress nowadays. With more products in the industry than ever and rife competition, companies are sacrificing quality to find profits. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. Not every customer experiences durability problems, but do some extra reading to make sure that your choice works for your body.
I did a great deal of research looking for a new mattress. I always wanted to try a memory foam mattress. Did a great deal of testing and ended up with the queen size Classic 8 in January 2017. I was buying this mattress for our spare room to test it out because my wife and I were looking for a mattress for our king size bed. I tried it the first night and felt it was one of the best sleeps Imhave had in years. No waking up to back pain or stiffness. I convinced my wife to try it and we have been sleeping in the spare room on the Classic 8 ever since. We have just ordered the Classic 8 for our king size bed. I have also been telling my friends if they are looking for a new mattress to try an Essentia mattress. Thanks Essentia!View More Reviews
It didn’t even occur to me how important sleeping on a natural mattress was until I learned about Essentia. I am now a proud owner of a Classic 8 and have no doubt my Essentia mattress is the reason I feel that much more replenished and ready to conquer the day each morning.
I just wanted to share with you how much longer i slept on Friday night according to my Fitbit. My first night sleeping on my new essentia mattress.....9 hrs 10 min! I usually average 4 - 6 hours including nap time!
From the moment I contacted essentia via phone, the customer care has been fantastic. All my questions and concerns were answered promptly & courteously. I was told there was an Essentia showroom nearby so my wife and I went to the Toronto store to test out the different models. The staff member (Paul) was very helpful and not at all pushy, nor did he put any pressure on us to buy a mattress. He just let us test out each mattress for as long as we wanted,and answered all our questions regarding the pros and cons of all makes and styles of mattresses. We decided on the Classic 8. It was delivered quickly and was easy to set up. So far we are very happy with our purchase. It is both firm and pressure relieving which is exactly what we were looking for. Since then we have ordered a Tatami twin bed for our young toddler son from the same store. Kelli,the salesperson we dealt with for that purchase was also very helpful and kind. Overall a truly great buying experience with both mattresses. Thanks Paul & Kelli!
It's now been 5 years and we still love our mattress. I recommended the classic 8 to my parents and they say it's the best sleep they've had. Just make sure to have a solid firm base. We initially started with box springs but once the fabric stretches out you can feel this with the mattress. We put plywood and it's been great and still breathable.
Finally we bought a classic 8, my only regret, that I WAITED so long! my wife was waking up with brutal backpain for years...with the classic 8 we saw immediate improvement...I too am sleeping much better, and better all the time! one of my best purchases to date.
I love my Classic 8 bed......it has a cooling effect which is important at this time in my life when I get "night sweats." It's the difference between sweating in a sticky polyester shirt and wearing a soft cotton shirt where you can breathe. I love the firmness, the natural smell and feel of the mattress. I don't live near a store, so I bought it without trying the mattress. The only downside is now I find it hard to sleep in other beds when I go away. I have such good sleeps on my Classic 8 Essentia bed.
Wow, wow, wow! This bed is out of this universe!! Within the first 10 minutes of laying down on this mattress when it arrived to my place, I knew this was the best purchase I've made. I could literally feel my body relaxing and decompressing and I can even lay flat on my back (something that I could never do before because of pressure on my lower back)! I felt like I was falling asleep at a spa. I encourage everyone to get invest in their health and happiness and get this bed. While it's hard to leave bed because it is so bliss, it is easier to get up in the morning because I feel so refreshed. Very happy!
Living far away from any store location, I was concerned about not being able to try before I buy. After reviewing alI the information available I was convinced this was the right choice for me and my family. It absolutely was, Essentia makes a wonderful organic product; relieving the majority of my husbands sleep woes. We will be returning customers! Thanks for representing your products in an accurate, clear and descriptive manner. A bedtime revolution, Thank you Essentia!
We love our essentia mattress and pillows. I was having such restless sleeps because of pressure on my shoulders and hips. Now the only thing that disturbs our sleep is our cat!
We love our Classic 8. Life changing. You will never want to sleep anywhere else again. I tell everybody I know, one of the best purchases I've ever made.
My husband and I are thrilled with the purchase of our Classic 8 mattress five months ago. We have never slept better! As a person who had a motorcycle accident two years ago and have struggled to sleep on my hips since... the Classic 8 has allowed me to get restful nights. The investment was well worth it! And as a bonus, we are comforted by the fact that we are not breathing in toxic fumes throughout our nights. Thank you Essentia!
We got the classic 8 mattress and comfort pillows from Essentia and we have never slept better! Thank you for the gift of sleep!!!
The classics 8 mattress (and ergo pillow) is the best ever to sleep on. So super comfortable! The product is natural and eco friendly. Couldn't ask for anything better. 10 stars!
Our Sales Associate was very helpful and very personable. She made our shopping experience very easy and stress free. The mattress arrived on time with some damage to the shipping box, but no damage to the mattress itself. Being our first organic memory foam mattress, it took some time to get used to sleeping on it but is definitely more supportive than our old spring mattress. There is little to no odor/off-gassing smells like other memory foam mattresses which was one of our biggest concerns with memory foam. Overall we are happy with our purchase and would recommend purchasing from Essentia. I wish they sold the water proof cover as well.
I love my Classic 8! It is so fabulous, I can't wait to crawl into bed at the end of the day. I recommend Essentia to anyone and everyone looking for a bed. I love that it is a natural option and there is no nasty toxic flame retardants on it. I will be an Essentia customer from now on! Even the experience of trying the mattresses in the Santa Monica showroom was a fun and relaxing experience.
We bought an Essentia mattress since I have an achy back and I liked the use of non-toxic natural materials. The Classic 8 was the right choice for us. We love it! Now that I'm pregnant and mainly sleep on one side at night, it is also great for absorbing pressure and not making me wake up with a numb side.
I cannot say enough about this product. I purchased the Classic 8 about 10 months ago...I have slept well ever since.
My husband & I bought a Classic 8 Essentia Mattress last year and couldn't be happier! We appreciated the no pressure sales approach while we laid down on every mattress in the store. It has given us a good night's sleep ever since. We have told all our friends. It seems many are displeased with the other brands as we were. Essentia rocks!
We are so pleased with our purchase of the Classic 8. It's a comfort to know we (and sometimes our children) are sleeping on a natural surface that does not offgas. My husband has also noticed that his hip doesn't hurt any more at night since we purchased our mattress. We will definitely buy the kids Essentia mattresses once they are ready to move into bigger beds.
I have never been able to sleep on my back, until my Classic 8. Now with my spine aligned, I feel better every morning. I also have trouble getting out of bed in the morning, because I am so comfortable. I have begun to start my work day before even leaving bed!
The classic 8 is amazing. We love our bed, we love to travel but we hate to leave our bed and we always miss it while we are gone. Back and sacrum pain are gone; no waking your sweetie when you get up. Treat yourself!!! Any bed by this company is bound to be incredible:))
We couldn't be happier with our bed!! It feels amazing and holds its shape like no other. Strongly recommend this product and looking forward to new ones bring designed!!! Thank you!!!
The Classic 8 changed my life. As someone with chronic pelvic and hip pain, I used to really struggle with sleeping and often felt more pain after waking up. I sleep soundly in my Essentia bed and am so comfortable - I never thought this would be possible!
We love our Classic 8! Very soothing and comforting for my husband's back. No more joint pain for me! Extremely important to me that it is all natural and made in Canada. Thank you!
I love this mattress. I first saw Essentia on at work on Dragons' Den, as I'm sure a lot of you did as well, and I checked it out. As a shift worker, my sleep patterns are all over the place, and as an already poor sleeper, this mattress has been a great help to my night life. I strongly recommend checking this company out. I few months after i purchased this mattress, they had a deal for 2 free pillows (with mattress purchase) and after i contacted them they were more than happy to let me in on the deal. Great company, great customer service.
Love my bed look forward to falling into it every night! it never sleeps hot always just perfect.this bed is simply indulgent.
I love my classic 8. I travel a lot and always look forward to coming home to sleep in my bed.
I have the best sleeps on my Classic 8. Never could imagined a bed could be this comfortable.
I experienced significant back pain with a previous spring mattress, and a couple years ago purchased a Tempurpedic. The mattress was awesome, I thought....My wife was experiencing serious chest pain after purchasing the mattress, and after doing some research discovered that Tempurpedic is constructed from petroleum, which links to heart pain. We were astonished and immediately went back to our lumpy mattress. I was discouraged because my back pain came back after using the memory foam and assumed there were no options for my wife. We eventually discovered Essentia, purchased a mattress and I'm oh so happy once again. My back pain has subsided, I sleep deeply each evening and my wife's chest pain has been eliminated. We also purchased two more Essential mattresses for our children.
This mattress is great! I was really nervous purchasing online since we have never been to a showroom. We wanted to go with the lower profile design and are so happy we did! Neither my husband or myself have had issues bottoming out, even when crawling on it (my husband is 195 lbs). The mattress is so comfy...the perfect amount of support and comfort. When mattress shopping at traditional stores, we always gravitated towards the medium feel...this was even better than any other options we had tried! Plus we didn't need to let it air out!!! There was little smell when it came out and we knew it was safe :) I am so relieved and satisfied...essentia found a new lifetime customer!!! If you're in the market for a new mattress and are looking for a more natural route, give them a try! All the reviews are true and this is really the best thing I've done for myself in a long time :)
My rating is based upon an experience that may not be typical but worth sharing (and considering). We searched and compared mattresses for several months. We returned to stores to keep trying the mattress for longer amounts of time. Essentia was a winner. We purchased an Energie Opus from the Seattle store. Now the bad part: The mattress had an odor. An odor we could not mitigate after trying everything recommended. The odor was not present in any of the mattresses we tried in the Essential Store. It was so bad we ended up sleeping in a downstairs bedroom and arranging a return to Canada. The pick up went smoothly but things ground to a halt. The commitment on the Essentia site (in writing) is a return of funds would take "up to 45 days". It has been over 50 days and several calls to the Customer Service Rep has generated promises that I would receive a call from Accounting. Nothing so far. No way to run a business.
I have a guest room and master Essentia mattress. Both cause low back and hip pain. I travel for work and subsequently noticed how much better I sleep when I'm on the road. Even my most budget conscious work related hotel spend has yielded better sleep than a night on my Essentia. While Essentia did replace my mattress for a different model what I really wanted was a refund. The new model caused even more pain than the previous. Essentia just does not support the low back naturally or effectively, perhaps worse yet is the pressure points. Today is the day I say I've had enough! This thing is going in the trash bin and I'm ordering from a competitor. I can't believe I spent 4k on a mattress that has caused me this much physical and metal pain.
I did extensive research before purchasing a mattress from Essentia. I was counselled to purchase a Classic 8, and am completely disappointed with it. The mattress is hard causes me to wake several times during the night due to discomfort and often with pins and needles from sleeping on the mattress. I sought advice from Essentia's customer service, which is just so bad. They take weeks to respond and do not help - the will NOT replace or exchange the mattress. The mattress did not off gas, but it is not at all worth the price point. Essentia falls short of being a luxury mattress and lacks any kind of professional customer service.
DON'T DO IT! — The Stratami Original Queen is not as firm as advertised, instead its soft and squishy. While waiting almost 30 days for the back ordered Stratami to arrive, visited the Santa Monica showroom to feel it out. Loved it. The showroom person said try it for 30 days, it takes time to get used to it. —It didn't. Purchased a wood frame foundation hoping it would help. —It didn't. Waited a long time for Customer Service to reply to phone calls and emails. Then received a denial to their 120 day guarantee because I purchased a sale priced Stratami through the TV show The View. Allowed 15 days for a refund to try and was responsible to return the mattress to the nearest showroom for a refund. — Anyone want to buy a 40 day old, undamaged Stratami mattress? LOL
When we bought the mattress through the Boca Raton store, after leaving three voicemails at the store without a call back. We had to hunt them down to place our order. We were then told it would be four to six weeks for delivery. Then, we received communication that there was a delay and to be patient. Then after múltiple attempts to get an updated delivery date, all of Essencia's replies have been vague and avoided committing to a date. Today marks over 9 weeks since we purchased the mattress and still do not have a delivery date. We were so excite to try this mattress yet the service has been very poor. Each time we reach out to them now vía email, they reply with vague responses about delivery yet avoid all the other points we highlight, for which we request a response. They are obviously not interested in customer service. For a Canadian brand wanting to grow within the United States, their emphasis on customer service is undervalued and they have completely missed the lesson on the lifetime value of a customer. Short sighted and have lost us.
this mattress worked perfect for 3 years after that it became so soft giving back pain contacted warranty team said for looks its good, we cant offer any support they are not even bothered about listening to issue.
we purchased a Dormeuse Queen mattress back in 2012. I never took the cover off because the zipper was on the bottom but when we did only to discover that the latex had cracked and was dipping in spots. We called and took photos and explained and after review they sent us a new mattress. The newer models have much improved; (this one is a bit firmer than our old one but just as comfortable ) including the zip off mattress cover on the top so you never have to lift it. I can't say enough good things about this company; you get what you pay for.
I want to make sure people who are looking for a mattress are aware of the nightmare we have gone through with the mattress company, Essentia. Newly weds in November 2018, my husband and I decided to make one of our first investments in a new mattress. In our attempts to go green, we found our about the Essentia Natural mattress though online searches. We found their local store in Santa Monica, CA and after a couple of hours of comparing their options we purchased their King Size "Classic" mattress. We were given 120 day satisfaction guarantee which gave us comfort with such what was a large investment for us. Within a couple of weeks of trying the mattress, we were both constantly reporting to each other that we had significant pain. For me, discomfort on beds wasn't so unusual, but for my husband it was highly unusual. We tried trouble- shooting with different pillows, but with in a few weeks it was obvious to both of us that we were both in pain from the mattress. We began the return process and that's when our nightmare also began. It was a month before the cover arrived to place the mattress in. Another month before the company acknowledged that they received and passed it in their inspection. It has now been four months and they have avoided and skirted paying us our credit of $3,677.23 (that the company controller has agreed they owe) despite being pursued by Bank of America and the CA Department of Consumer Affairs, Bureau of Household Goods and Services . We know what our next step has to be and we are now working on informing the public of their breach of contract and the thievery we have endured.
I bought a mattress three years ago. Never thought to check the underside. I recently did and it was LOADED WITH MOLD!! Latex should never get mold. The company asked for my mold report and I gave it to them to show there was no mold in my house and asked for a full refund. They responded as if they had not read the report!! I have spoken to experts who clearly said that even if you do have mold in your house, latex should NEVER get mold. This is absolutely the most unethical company I have ever dealt with!
Never had back issues till sleeping or rather trying to sleep on this mattress. Started sagging immediately. I am a small person. Should not be this uncomfortable. Broke down on edges immediately. Turned it ,tried everything. Do not buy this mattress. You will regret it.View More Reviews
This mattress started sagging only two weeks after purchase, both sides of the bed had deep indents in it causing both my husband and I back pain. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
I bought this bed only a couple of months ago and at first, it was a dream, but now it has a lot of sagging in the middle of it. If I only saw this review site before I bought. :(
Bought a couple of days ago. So far, pretty satisfied. Is it the best mattress? No. But, it's pretty decent. A little worried about the durability from these reivews.
Luckily was able to return this. I was really dissappointed with the material. From the get go, there was one area that poked into my back. It was a little strange and I thought that it may have been a defective product. But, after risking once, I won't be risking again.
I thought that I was going to be getting a real value out of this mattress, but uncfortunately, this is exactly what you would expect out of a cheap mattress. Something that leaves me in pain in the morning is exactly the opposite of what I wanted to purchase. I wish I could give 0 stars.
I got this bed in 2001 and am still happy with it. Every night I sleeping soundly and without any problems. I wish they made more exactly like this one!!
Great mattress, I bought one for my mom and she loves it.
The worst mattress I have ever slept on in my life. Within one month of sleeping on mattress, it's like laying in a fox hole. I regret not complaining immediately. I would give zero stars if I could.
Over 2 inches the mattress has sunk in less than 6 months. I am not a large person...rotated etc. Regret not taking it back within 120 days. Now..we are stuck. Jumped thru hoops for warranty...so we can get ANOTHER poor quality mattress.
Worst mattress I have ever owed! $1200 mistake
Terrible quality for the money. In less than one year we have craters where we lay and have done all the recommended turning of the mattress etc.
This is a wonderful company. They treat people very well with much respect. Would advise anyone to do business with them. They are honest and good-hard working people, who always keep the customer in mind.
The bed was bad after 18 months and back issues ensued at 36 months! Tried to get the warranty to cover the bed but they wanted me to pay $250 for them to complete the warranty.
We bought two sets of these, what looked like Big Lots mattresses. We were told they would be the same. When delivered they were two different types of mattresses. One was very cheap and after 3 nights it began to sink down a little. The next night it was worse. I have awaken with back problems each morning and in the middle of the night. Worse. CHEAP, set of what we told , was a wonderful set. $250 for warranty. Dear Lord, had we known. This true, negative comment will be shared all over the internet. LEAVE THESE CROOKS and their mattresses alone.
We purchased this mattress almost exactly 6 years ago from Nebraska Furniture Mart's mattress selection (in Kansas City 2012). The Southerland was presented to us as a Simmons equal, made by a proud USA company, and sold for less of a cost of most mattresses ($659.00). I've had a few years of restless sleep and segments of back pain, but I've been making other excuses for the problems (maybe gaining a few extra pounds, maybe stress, maybe needing to get some more exercise)...until now. I have had severe back pain while sleeping to the point it is constantly waking me up during the night and spasms upon waking. It's been months now and I finally gave in and have tried sleeping on my sofa and my child's twin mattress. Both have been better periods of sleep than in my own bed. The store I purchased the mattress told me today that in order for the company to uphold the warranty, and potentially replace the mattress, they would need to prove there is a 1.5" permanent depression in the mattress. In my case, the mattress has no depression when not laying/sitting on it. In my case, my mattress just doesn't seem to have the same strength of resistance to my weight when laying on it. I have a "Firm" mattress but when laying on the mattress I feel like I am in a long curved shape, putting a strain on my lumbar back curving the wrong way.
Started off great, by the end of the first year my husband was sleeping upstairs in the guest room. After the second year, I was sleeping in a hole. In order for them to even consider doing anything you have to jump through hoops and it doesn't show when it is just sitting on the floor. When you lay on it just hope you can manage to turn over or even get out of the bed. We have packed folded towels underneath trying to get some support but even that is breaking down. Haven't had a good nights sleep in a very long time. Any mattress you cannot turn will end up with a sunken place in it.
I bought an Englander Egel mattress that Southerland owns or makes. I've gotten such a run around from these all these people I don't know who is responsible. The mattress started falling apart after two years. I'm still trying to get warranty service for it put they keep handing me of to one person that handles the all the southeast US and he doesn't return phone calls or Emails. Do not buy from these people. If you have a problem they just keep passing you around hoping you give up! I'M NOT GIVING UP!
Mattress springs were poking through the padding within 2 years of purchase. The mattress failed and has a huge "nest" area that sinks about 4-6 inches deep and is about 12-18 inches across. I will never buy another southerland mattress. I bought this one to support a local company. NEVER AGAIN. The store I bought it from will not honor the warranty and say they no longer carry Southerland due to similar problems. I called and left numerous messages with Southerland's customer service - no one returns phone calls. I finally reached someone but when I sent the paperwork off to replace the mattress - NOTHING.
All I know is that ever since I bought my Southerland mattress at Bedzzz Express, I now know what it means to get a good nights sleep!
I purchased a mattress from a local store in 2014 that was a Southerland product. The mattress was great at first but became harder and stiffer after 2 years. The foam actually became less flexible. There is nothing in the warranty that covers this type of ware. Amerigel Discovery Gel - By Southerland Bedding, Queen, Medium Firm.
I purchased an Englander Egel mattress Dec 2012 and we loved it till it failed in Jan 2017 (less than 5 years). I filed a warranty claim and was sent another mattress by Southerland BUT it was a completely DIFFERENT mattress. Southerland has made no effort to resolve this issue. We are stuck with a HORRIBLE mattress that we will have to replace. I do not recommend this company.
After initial purchase 6 years ago the mattress was defective. For whatever reason Weekend only quit carrying their product. For a claim they quoted their fine print and could care less. The warranty price was like buying a whole new mattress. I would never waste my time or money with this group again.
It's a foam pillow top with springs underneath. For about one year, it was so comfortable. Then it sagged so bad, we got egg shaped pockets to sag into. I only weigh 110 lbs.
I bought this mattress from an auburn mattress dealer. It was a second one purchased. I felt like I got screwed all the way around. My back continually hurts and I have a mattress pad. I spent 3700 and hopefully I will buy another one from a more reputable dealer. The company should reimburse the customer and take the mattress back. Do not buy this mattress. Southerland was conveyed to be a great company and it’s not.
I thought I was crazy at first because the mattress is about a year old. How could it sag so soon? I am a small/skinny person and have an indent on the side of the bed I sleep in, I am trying to rotate it to have a fresh side. The problem is you can't sell a mattress to anyone else. I guess I'm stuck with it : (
bought Southerland Carly Plush mattress 6/19 it's not been a year and the mattress has a sag in the middle of it, and it's still not comfortable for me, unfortunately they are letting me replace it with the same brand name which I would have rather get a different Brand name like Serta or Sealy.. but $499.00 mattress is this what u get then I will have to go up in price for a better night sleep. I would not recommend buying this brand..
This bed is HORRIBLE. I purchased this bed for my then 6 year old daughter who weighed around 45 pounds. This bed lasted less than a year. It felt as if there was a hole in the middle of the mattress. I would have opted to return this mattress or voice my complaint, but the furniture store that I purchased it from had gone out of business. This bed reminds me of a taco. When you lay on the bed, it seems as though you are being folded. PLEASE DON'T PURCHASE, READ THE REVIEWS, MONEY IS TOO HARD TO COME BY! My daughter will opt to sleep on a pallet with blankets and covers on the floor or in the bed with me that sleep on her bed! This will be a POOR investment!
My 2020 Fairweather Mattress and Boxspring were delivered 9 days ago. I noticed the center of the mattress started sagging after 3 times trying to sleep on it. I went to Kings Furniture in Dayton, Oh on day 8 (yesterday), to complain, and inquire about an upgrade. I was told someone would call me today, and that I should've returned it within 2 days of purchase. I am financing this matters set for almost $900.00, and have spent half of my first week with it, sleeping on my sagging sofa. I'm super pissed, and I want out of this deal!
Lived in Nashville and figured I'd buy a local brand, big mistake. Spent the extra money on the "Ultimate Serene" Line . The only thing this "Ultimate" piece of junk has me saying is "Serenity Now". 3 years later I'm leaving the house to go sink another $5G on a new bed set up.
I've never owned a "Southerland Mattress" before, and this is the first time I have taken time to write a review. I purchased the mattress for my guest room, so that my elderly mother can sleep over when it's late. Since she initially didn't spend the night, I spent an evening "trying it out" to make sure it would be comfortable for her. I was very impressed with the gentle support, and comfort of the mattress (I fell asleep on it) After she tried it and commented "how well she slept" I decided to take some time to write a review! Thank you Southerland, for manufacturing such an awesome mattress!!
Do not buy a Sutherland mattress, it should have been recalled for faulty craftmenship! Don't buy from Johnson's Furniture in Newberg, they're crooks!