Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Enso makes a variety of foam and memory foam mattresses that are low priced. You can find their products in local retailers and online. Some of their claims to fame are their use of extra materials infused in their foams such as silver (to help kill bacteria and unwanted pests) and charcoal for cooling. Most find them intitially comfortable, but some had issues with durability.
Essentia is a Canadian made mattress company that offers a variety of luxury natural and organic foam mattresses. Think latex, but with an interesting spin. Essentia has developed a new kind of latex-derivative that they have termed 'natural memory foam' that operates like memory foam, but is entirely naturally made from the milk from rubber trees. This process is expensive, which is reflected in the prices of the mattresses, but still is a must-look for those looking for an all-natural, comfy mattress.
Based on our aggregated reviews and our scoring method, we recommend Essentia in this match up!
See Our Full Review of Essentia
Getting a sense of how customers feel about mattresses can direct shoppers towards good options. Sleepers, regrettably, don't always repond positively towards these mattresses. Some report being comfy, but there are some who have had bad experiences. There are more details below to study if you are considering buying.
In terms of support, these mattresses have had some mixed reviews. Some customers feel cozy with these mattresses, but others had poor comfort. If you are above average in weight, you may want to do some added digging into reviews to make sure you find the right pick for you.
Edge support is a key item for anyone that likes to sit on the side of their mattress. Some may find that the edge support in these mattresses is not as robust as others.
Long lasting mattresses are wonderful, but not always simple to discover. Unfortunately, customers don't tend to rate these mattresses well in terms of durability. This means that some mattresses still may last years and years, while other mattresses may become uncomfortable faster. If you are a heavier individual, read up on your options because you may be at a higher risk for durability issues from some mattresses.
It can be a difficult task understanding which mattresses get higher marks from customers versus others. These mattresses are highly regarded by customers according to current data on customer sentiment and reviews. Even though you may not necessarily share the same love after buying, having a good reputation from customers is a great beginning for reading on further!
Supportive mattresses are very important for those of all body types. Independent of your firmness preference, a bed that helps with spine health is vastly important. Most customers say that these mattresses do well with support.
Edge support is one of the most important things to sleepers -- must don't know until they lose it. Overall, hese mattresses offer strong edge support, which means sleepers feel propped up on the sides of their mattress as well as the center.
Bowling Ball & Density Tests
The bowling ball test is popular in measuring mattress firmness and it is an excellent way of measuring support across the surface. Customers and reviewers report that these mattresses offer good support across the mattress.
It's a big deal for you financially if your mattress lasts and lasts. And that totally connects to why durability is such a big factor for mattress buyers. That said, not all brands care about the same thing. In spite of that, great products still are being built by good brands. These mattresses are rated well when it comes to longevity. These mattresses should do a great job for up to a decade for those of average builds. Those who are heavier may have slightly time.
I am very happy with the purchase. I have been sleeping on this mattress more than a month and now i can give 5 stars . The mattress is mild firm exactly i was looking for and finally i can get a good sleep. Thank youView More Reviews
I really like my new mattress its perfect for me ,it came well packaged and easy to open , I let it set 3hrs then put it on the bed...
It gave us quite a laugh to see the box--which was small considering what was in it. The mattress is all that I expected--however, my old bed frame is about 3 inches too short in width. No matter, it's not noticeable and I just let it hang over. I guess mattresses have gotten bigger since my bed was made some 50 years ago.
There are numerous so-called memory foam mattress makers out there. Tempur-pedic is the original and the name tells you a little bit more about the product. First, the foam doesn't remember how you last slept in it. Your sleep imprint is gone very quickly. Second, the foam DOES react to your body temperature in creating your sleep imprint and the mattresses do feel warmer than standard mattresses - not a bad thing in the winter if you live in a cold climate! More of these are being made to allow air to circulate around your body via the mattress covers that are put on and how they "breathe." Many people in their reviews say they've bought a foam mattress topper to help keep them cooler.
Okay, to this Enso product specifically. First, most people will complain about a smell emanating from these when they are first unrolled from the plastic wrap that they are rolled in when delivered. It's natural that the gas from the foam does this. The good thing about the Enso product is that they use some charcoal filtering to help with that. In our case, we purchased the Enso Dreameaver at a local furniture store 10 weeks ago for $525. Brought it home since it's a mattress-in-a-box and laid it out in a different bedroom to flatten out and air. While there was some odor initially, we put the mattress on our existing boxspring/foundation that same evening. There was virtually NO smell and the mattress was just fine without buying a foundation.
We had a 12-year-old Simmons extra firm mattress that was beginning to feel 'harder' to us. This mattress has a good medium firmness and, despite trepidation about how we'd sleep, it has lived up to its billing and reflects what many reviewers say about moving from boxspring to memory foam. We have fewer aches and pains. I'm a side sleeper and my spine does align better and the achiness I often had with my shoulder and neck areas has been considerably minimized.
I tried out numerous memory foam and latex mattresses in department stores, discount mattress shops and mattress specialty stores. There are differences depending on the mattress maker, the thickness of the mattress and your own sleep comfort preference. At the end of the day, we bought a mattress that we thought would suit our sleeping styles, if you will. I should note that my wife commented that I snore less than on the old box spring - another point made by reviewers.
If you're in the market for a memory foam mattress, seriously consider an Enso product - unbelievably good price for the quality!
Bought this mattress because my husband and I were actually in a double, spring-mattressed bed, and as much as I love him-- he rolls around in his sleep and I was getting fewer good nights' sleep and felt squished (did I mention he kicks in his sleep?). The old mattress (a Serta) was fine, but it didn't suit the two of us as it had the one of me. We took the plunge and bought a bedroom set with a queen-sized bed, like grown-ups. :) So, then it was time for a mattress. Since "memory-foam" was one of the newer choices and neither of us had slept on one, it intrigued us. I researched and found that they can sometimes have a weird initial chemical or rubber smell (which makes sense), and can run "hot" if you are a naturally warmer person, temperature-wise. So with those two concerns in mind, I stumbled across the Enso mattress collection at a local furniture retailer. The gel topper was a great thing-- took care of the "running hot" issue for the most part-- I don't run that warm and when I do, honestly, I just sleep on top of the sheets with a cotton blanket. We do have a ceiling fan that I was running on low when we bought the mattress (it was summertime); however, I truly didn't notice much of a smell at all from it.
I will say that for fall / winter, I did buy a flannel duvet cover, hypoallergenic duvet, and mattress topper (yes another)-- and while I have THE MOST comfortable bed around, it gets hot, but mostly from the flannel / duvet. We are only in Virginia, after all...many winter days in the 40-50s. If I lived in Minnesota, for example, I'd probably throw flannel sheets on there and another quilt (hate being cold).
We've had the Enso mattress for about a year now, and it has softened up a bit. If you like a firm-yet-soft mattress and don't need something springy or super-giving (like an old "grandma's feather bed" feeling), you'll like this. If you like your mattresses firm, know that gel / foam mattresses do tend to soften up over time (something the saleslady reminded us), so go up in initial firmness.
We recently came back from a long weekend at a cabin where the bed used to be our absolute FAVORITE; all we ever talked about was how comfortable the beds were...guess what? They didn't hold a candle to our Enso mattress....we've gotten spoiled. ;o)
I bought the ENSO Dreamweaver from a local furniture store. We had an almost new, over $1000, mattress from one of the big name mattress stores. I was waking up several times a night with shoulder aches, hip aches, etc. When I got up in the morning, it took me several minutes to unkink, stand up straight and walk without pain. I researched and purchased the Dreamweaver and moved the more expensive mattress to our guest room. WOW! The very first morning I popped right out of bed with no pain or stiffness and I slept through the night with no pressure pains. For several weeks, I would wake up expecting to be stiff, but have not been even once. There was no discernible odor even the first night. I love this mattress.
Bought our Dream Weaver from a local Mattress dealer Saavy Mattress. We had a wonderful expensive pillow top and with back issues I was having decided I needed something a bit more firm. Gave it 3 weeks to convince me this was the right mattress, it was not. 5 Years later the mattress is sinking in the middle and my sleep is beyond lacking. I wake up more tired and with aches and pains. Don't waste your money, not all memory foam mattresses are equal.
But this mattress about 4 years ago and it is sagging in the middle. We spend more time in our beds than in our cars, buy a better mattress.
We just purchased this mattress from a local furniture store and we LOVE our bed so far. My husband and I switched from our spring mattress. While our old mattress was a good one ($2k+), it was time for a new one. I was sleeping upside down in attempt to find comfort and the hubby was tired of waking up to feet in his face. We went shopping around and tried a few memory foam mattresses in the store. The hubby is not picky, he could fall asleep on gravel... I, on the other hand, need pillows just so, mattress just so, and sheets just so! What drew me to the Enso Dreamweaver is the initial cushion when you first lay down but then the firmness that supports my back (I have a bad back and neck). I don't like to sink into a bed too much and this mattress had good firmness (but knowing that it will soften a little will still be ok). It was slightly firmer than the others in the store. The other thing that helped me make my decision in choosing a mattress was the firm edging. On most memory foam mattresses, you'll find that sitting at the edge will have you sliding right off. This support means that you have more snoozing real estate! Again, compared to the others in the store, this product provided better results. The price was decent ($1k for a Cal King), so that made it easy. And regarding "sleeping hot", I am perfectly fine! I have an insane amount if body heat, and the gel topper keeps me cool (and we live in Hawaii, it's summer, nights are 80 degrees). We unpacked the mattress at home, let it air for 6 hours and put it on our platform bed. There was no odor! When I wake up in the morning, I don't have the aches and pains that I did before (I was taking 4 ibuprofen by lunch daily to deal with my neck pain and headaches it gave me) AND my husband wakes up to my face instead of feet. :) Now, the only thing I have to get used to is how low the bed is now. My old one was a 16 inch mattress, I believe, and this 10 inch is a lot smaller. I'm considering getting the foundation, if I can't adjust my platform to be higher. My point, this will be the best money you've ever spent. I love my bed!
after doing months of research and checking in local stores, i found the 10 inch dream weaver in queen size on a different e-tailer and compared to the prices here on amazon, i got a fantastic deal.
there was no smell when i unpacked it. let it sit for about 12 hours to get its shape back. and now after a solid year of use, it is still an awesome mattress. it will hold body heat and can get hot but i put a sleep tite waterproof mattress pad by malouf on it and it isn't quite so hot. i also make a habit of rotating the mattress once a month and it seems like it is retaining the firmness.
if you're not familiar with enso mattresses, just do a google search for enso sleep systems. the next time i'm mattress shopping, that is the brand i'm going to look for.
we absolutely LOVE LOVE this mattress! looked around for quite awhile, found this in one of the big box stores and decided on it, because it felt the best, good firmness, and were inticed by the advertisements of it not off-gassing as much out of the box. although it did have some smell for a couple of hours, it was very minimal and we were able to sleep on it the same night as it arrived in the mail. also- the price on amazon was significantly less than the lowest price out there we could find, by about $300! great deal for a great mattress! also, purchased the Malouf Mattress Protector, which if you purchase on the same day has a warranty on it, worth it for a little extra protection on the mattress, and also much cheaper on amazon than the mattress stores.
You know the mattresses that grandma would throw on the floor when you went to stay overnight at her house. This is it. When I get up in the morning I have to climb out of the pit that I have sank into. There is no support here.
I purchased ENSO Mattress with the PB475 adjustable frame. I have a pace maker /difibulator implanted. Your owners manual advised some frames have Neodymium Magnets that will negate the effectiveness of my devices. Until I can make that determination I can not sleep on this bed... All calls to your company can not tell me if the PB475 have these magnets.... Can somebody please tell me if the Magnets are in fact part of PB475..
I have been buying these mattresses for myself and my family as well as my condominiums for over 18 years with nothing but rave reviews.. People ask all teh time where can they get a mattress like the one they slept on at my house or in the condo.. Wonderful value and comfort.. I highly recommend for the money any of their products as I have had both the memory and hybrid products and have been very pleased !!!
We purchased the Enso with the gel topper in 2012. We love the mattress. We rotate it properly. We both sleep well and it is very easy to clean. My husband had a stroke and I was able to get it perfectly clean. I do wish it could be flipped over but otherwise. I love it!
I did a great deal of research looking for a new mattress. I always wanted to try a memory foam mattress. Did a great deal of testing and ended up with the queen size Classic 8 in January 2017. I was buying this mattress for our spare room to test it out because my wife and I were looking for a mattress for our king size bed. I tried it the first night and felt it was one of the best sleeps Imhave had in years. No waking up to back pain or stiffness. I convinced my wife to try it and we have been sleeping in the spare room on the Classic 8 ever since. We have just ordered the Classic 8 for our king size bed. I have also been telling my friends if they are looking for a new mattress to try an Essentia mattress. Thanks Essentia!View More Reviews
It didn’t even occur to me how important sleeping on a natural mattress was until I learned about Essentia. I am now a proud owner of a Classic 8 and have no doubt my Essentia mattress is the reason I feel that much more replenished and ready to conquer the day each morning.
I just wanted to share with you how much longer i slept on Friday night according to my Fitbit. My first night sleeping on my new essentia mattress.....9 hrs 10 min! I usually average 4 - 6 hours including nap time!
From the moment I contacted essentia via phone, the customer care has been fantastic. All my questions and concerns were answered promptly & courteously. I was told there was an Essentia showroom nearby so my wife and I went to the Toronto store to test out the different models. The staff member (Paul) was very helpful and not at all pushy, nor did he put any pressure on us to buy a mattress. He just let us test out each mattress for as long as we wanted,and answered all our questions regarding the pros and cons of all makes and styles of mattresses. We decided on the Classic 8. It was delivered quickly and was easy to set up. So far we are very happy with our purchase. It is both firm and pressure relieving which is exactly what we were looking for. Since then we have ordered a Tatami twin bed for our young toddler son from the same store. Kelli,the salesperson we dealt with for that purchase was also very helpful and kind. Overall a truly great buying experience with both mattresses. Thanks Paul & Kelli!
It's now been 5 years and we still love our mattress. I recommended the classic 8 to my parents and they say it's the best sleep they've had. Just make sure to have a solid firm base. We initially started with box springs but once the fabric stretches out you can feel this with the mattress. We put plywood and it's been great and still breathable.
Finally we bought a classic 8, my only regret, that I WAITED so long! my wife was waking up with brutal backpain for years...with the classic 8 we saw immediate improvement...I too am sleeping much better, and better all the time! one of my best purchases to date.
I love my Classic 8 bed......it has a cooling effect which is important at this time in my life when I get "night sweats." It's the difference between sweating in a sticky polyester shirt and wearing a soft cotton shirt where you can breathe. I love the firmness, the natural smell and feel of the mattress. I don't live near a store, so I bought it without trying the mattress. The only downside is now I find it hard to sleep in other beds when I go away. I have such good sleeps on my Classic 8 Essentia bed.
Wow, wow, wow! This bed is out of this universe!! Within the first 10 minutes of laying down on this mattress when it arrived to my place, I knew this was the best purchase I've made. I could literally feel my body relaxing and decompressing and I can even lay flat on my back (something that I could never do before because of pressure on my lower back)! I felt like I was falling asleep at a spa. I encourage everyone to get invest in their health and happiness and get this bed. While it's hard to leave bed because it is so bliss, it is easier to get up in the morning because I feel so refreshed. Very happy!
Living far away from any store location, I was concerned about not being able to try before I buy. After reviewing alI the information available I was convinced this was the right choice for me and my family. It absolutely was, Essentia makes a wonderful organic product; relieving the majority of my husbands sleep woes. We will be returning customers! Thanks for representing your products in an accurate, clear and descriptive manner. A bedtime revolution, Thank you Essentia!
We love our essentia mattress and pillows. I was having such restless sleeps because of pressure on my shoulders and hips. Now the only thing that disturbs our sleep is our cat!
We love our Classic 8. Life changing. You will never want to sleep anywhere else again. I tell everybody I know, one of the best purchases I've ever made.
My husband and I are thrilled with the purchase of our Classic 8 mattress five months ago. We have never slept better! As a person who had a motorcycle accident two years ago and have struggled to sleep on my hips since... the Classic 8 has allowed me to get restful nights. The investment was well worth it! And as a bonus, we are comforted by the fact that we are not breathing in toxic fumes throughout our nights. Thank you Essentia!
We got the classic 8 mattress and comfort pillows from Essentia and we have never slept better! Thank you for the gift of sleep!!!
The classics 8 mattress (and ergo pillow) is the best ever to sleep on. So super comfortable! The product is natural and eco friendly. Couldn't ask for anything better. 10 stars!
Our Sales Associate was very helpful and very personable. She made our shopping experience very easy and stress free. The mattress arrived on time with some damage to the shipping box, but no damage to the mattress itself. Being our first organic memory foam mattress, it took some time to get used to sleeping on it but is definitely more supportive than our old spring mattress. There is little to no odor/off-gassing smells like other memory foam mattresses which was one of our biggest concerns with memory foam. Overall we are happy with our purchase and would recommend purchasing from Essentia. I wish they sold the water proof cover as well.
I love my Classic 8! It is so fabulous, I can't wait to crawl into bed at the end of the day. I recommend Essentia to anyone and everyone looking for a bed. I love that it is a natural option and there is no nasty toxic flame retardants on it. I will be an Essentia customer from now on! Even the experience of trying the mattresses in the Santa Monica showroom was a fun and relaxing experience.
We bought an Essentia mattress since I have an achy back and I liked the use of non-toxic natural materials. The Classic 8 was the right choice for us. We love it! Now that I'm pregnant and mainly sleep on one side at night, it is also great for absorbing pressure and not making me wake up with a numb side.
I cannot say enough about this product. I purchased the Classic 8 about 10 months ago...I have slept well ever since.
My husband & I bought a Classic 8 Essentia Mattress last year and couldn't be happier! We appreciated the no pressure sales approach while we laid down on every mattress in the store. It has given us a good night's sleep ever since. We have told all our friends. It seems many are displeased with the other brands as we were. Essentia rocks!
We are so pleased with our purchase of the Classic 8. It's a comfort to know we (and sometimes our children) are sleeping on a natural surface that does not offgas. My husband has also noticed that his hip doesn't hurt any more at night since we purchased our mattress. We will definitely buy the kids Essentia mattresses once they are ready to move into bigger beds.
I have never been able to sleep on my back, until my Classic 8. Now with my spine aligned, I feel better every morning. I also have trouble getting out of bed in the morning, because I am so comfortable. I have begun to start my work day before even leaving bed!
The classic 8 is amazing. We love our bed, we love to travel but we hate to leave our bed and we always miss it while we are gone. Back and sacrum pain are gone; no waking your sweetie when you get up. Treat yourself!!! Any bed by this company is bound to be incredible:))
We couldn't be happier with our bed!! It feels amazing and holds its shape like no other. Strongly recommend this product and looking forward to new ones bring designed!!! Thank you!!!
The Classic 8 changed my life. As someone with chronic pelvic and hip pain, I used to really struggle with sleeping and often felt more pain after waking up. I sleep soundly in my Essentia bed and am so comfortable - I never thought this would be possible!
We love our Classic 8! Very soothing and comforting for my husband's back. No more joint pain for me! Extremely important to me that it is all natural and made in Canada. Thank you!
I love this mattress. I first saw Essentia on at work on Dragons' Den, as I'm sure a lot of you did as well, and I checked it out. As a shift worker, my sleep patterns are all over the place, and as an already poor sleeper, this mattress has been a great help to my night life. I strongly recommend checking this company out. I few months after i purchased this mattress, they had a deal for 2 free pillows (with mattress purchase) and after i contacted them they were more than happy to let me in on the deal. Great company, great customer service.
Love my bed look forward to falling into it every night! it never sleeps hot always just perfect.this bed is simply indulgent.
I love my classic 8. I travel a lot and always look forward to coming home to sleep in my bed.
I have the best sleeps on my Classic 8. Never could imagined a bed could be this comfortable.
I experienced significant back pain with a previous spring mattress, and a couple years ago purchased a Tempurpedic. The mattress was awesome, I thought....My wife was experiencing serious chest pain after purchasing the mattress, and after doing some research discovered that Tempurpedic is constructed from petroleum, which links to heart pain. We were astonished and immediately went back to our lumpy mattress. I was discouraged because my back pain came back after using the memory foam and assumed there were no options for my wife. We eventually discovered Essentia, purchased a mattress and I'm oh so happy once again. My back pain has subsided, I sleep deeply each evening and my wife's chest pain has been eliminated. We also purchased two more Essential mattresses for our children.
This mattress is great! I was really nervous purchasing online since we have never been to a showroom. We wanted to go with the lower profile design and are so happy we did! Neither my husband or myself have had issues bottoming out, even when crawling on it (my husband is 195 lbs). The mattress is so comfy...the perfect amount of support and comfort. When mattress shopping at traditional stores, we always gravitated towards the medium feel...this was even better than any other options we had tried! Plus we didn't need to let it air out!!! There was little smell when it came out and we knew it was safe :) I am so relieved and satisfied...essentia found a new lifetime customer!!! If you're in the market for a new mattress and are looking for a more natural route, give them a try! All the reviews are true and this is really the best thing I've done for myself in a long time :)
My rating is based upon an experience that may not be typical but worth sharing (and considering). We searched and compared mattresses for several months. We returned to stores to keep trying the mattress for longer amounts of time. Essentia was a winner. We purchased an Energie Opus from the Seattle store. Now the bad part: The mattress had an odor. An odor we could not mitigate after trying everything recommended. The odor was not present in any of the mattresses we tried in the Essential Store. It was so bad we ended up sleeping in a downstairs bedroom and arranging a return to Canada. The pick up went smoothly but things ground to a halt. The commitment on the Essentia site (in writing) is a return of funds would take "up to 45 days". It has been over 50 days and several calls to the Customer Service Rep has generated promises that I would receive a call from Accounting. Nothing so far. No way to run a business.
I have a guest room and master Essentia mattress. Both cause low back and hip pain. I travel for work and subsequently noticed how much better I sleep when I'm on the road. Even my most budget conscious work related hotel spend has yielded better sleep than a night on my Essentia. While Essentia did replace my mattress for a different model what I really wanted was a refund. The new model caused even more pain than the previous. Essentia just does not support the low back naturally or effectively, perhaps worse yet is the pressure points. Today is the day I say I've had enough! This thing is going in the trash bin and I'm ordering from a competitor. I can't believe I spent 4k on a mattress that has caused me this much physical and metal pain.
I did extensive research before purchasing a mattress from Essentia. I was counselled to purchase a Classic 8, and am completely disappointed with it. The mattress is hard causes me to wake several times during the night due to discomfort and often with pins and needles from sleeping on the mattress. I sought advice from Essentia's customer service, which is just so bad. They take weeks to respond and do not help - the will NOT replace or exchange the mattress. The mattress did not off gas, but it is not at all worth the price point. Essentia falls short of being a luxury mattress and lacks any kind of professional customer service.
DON'T DO IT! — The Stratami Original Queen is not as firm as advertised, instead its soft and squishy. While waiting almost 30 days for the back ordered Stratami to arrive, visited the Santa Monica showroom to feel it out. Loved it. The showroom person said try it for 30 days, it takes time to get used to it. —It didn't. Purchased a wood frame foundation hoping it would help. —It didn't. Waited a long time for Customer Service to reply to phone calls and emails. Then received a denial to their 120 day guarantee because I purchased a sale priced Stratami through the TV show The View. Allowed 15 days for a refund to try and was responsible to return the mattress to the nearest showroom for a refund. — Anyone want to buy a 40 day old, undamaged Stratami mattress? LOL
When we bought the mattress through the Boca Raton store, after leaving three voicemails at the store without a call back. We had to hunt them down to place our order. We were then told it would be four to six weeks for delivery. Then, we received communication that there was a delay and to be patient. Then after múltiple attempts to get an updated delivery date, all of Essencia's replies have been vague and avoided committing to a date. Today marks over 9 weeks since we purchased the mattress and still do not have a delivery date. We were so excite to try this mattress yet the service has been very poor. Each time we reach out to them now vía email, they reply with vague responses about delivery yet avoid all the other points we highlight, for which we request a response. They are obviously not interested in customer service. For a Canadian brand wanting to grow within the United States, their emphasis on customer service is undervalued and they have completely missed the lesson on the lifetime value of a customer. Short sighted and have lost us.
this mattress worked perfect for 3 years after that it became so soft giving back pain contacted warranty team said for looks its good, we cant offer any support they are not even bothered about listening to issue.
we purchased a Dormeuse Queen mattress back in 2012. I never took the cover off because the zipper was on the bottom but when we did only to discover that the latex had cracked and was dipping in spots. We called and took photos and explained and after review they sent us a new mattress. The newer models have much improved; (this one is a bit firmer than our old one but just as comfortable ) including the zip off mattress cover on the top so you never have to lift it. I can't say enough good things about this company; you get what you pay for.
I want to make sure people who are looking for a mattress are aware of the nightmare we have gone through with the mattress company, Essentia. Newly weds in November 2018, my husband and I decided to make one of our first investments in a new mattress. In our attempts to go green, we found our about the Essentia Natural mattress though online searches. We found their local store in Santa Monica, CA and after a couple of hours of comparing their options we purchased their King Size "Classic" mattress. We were given 120 day satisfaction guarantee which gave us comfort with such what was a large investment for us. Within a couple of weeks of trying the mattress, we were both constantly reporting to each other that we had significant pain. For me, discomfort on beds wasn't so unusual, but for my husband it was highly unusual. We tried trouble- shooting with different pillows, but with in a few weeks it was obvious to both of us that we were both in pain from the mattress. We began the return process and that's when our nightmare also began. It was a month before the cover arrived to place the mattress in. Another month before the company acknowledged that they received and passed it in their inspection. It has now been four months and they have avoided and skirted paying us our credit of $3,677.23 (that the company controller has agreed they owe) despite being pursued by Bank of America and the CA Department of Consumer Affairs, Bureau of Household Goods and Services . We know what our next step has to be and we are now working on informing the public of their breach of contract and the thievery we have endured.
I bought a mattress three years ago. Never thought to check the underside. I recently did and it was LOADED WITH MOLD!! Latex should never get mold. The company asked for my mold report and I gave it to them to show there was no mold in my house and asked for a full refund. They responded as if they had not read the report!! I have spoken to experts who clearly said that even if you do have mold in your house, latex should NEVER get mold. This is absolutely the most unethical company I have ever dealt with!