Englander's Owner Satisfaction

Englander's Supportiveness

Englander's Durability

Sherwood Bedding's Owner Satisfaction

Sherwood Bedding's Supportiveness

Sherwood Bedding's Durability

Browse Englander Customer Reviews

Few months in, started sagging

I bought a latex Englander pillow top bed about 6 years ago, in the store it was super comfortable but after I got it (Queen size) and had it for a few months it started sagging. I only weigh 143 and it shouldn't do that. Within a few years it was awful. When it became horrible, I called them and spoke with the customer service team, I sent pictures and documented how bad it was. The bed I had was discontinued, and they actually replaced it with a top of the line pillow top mattress--it was their best model, and probably about an $1800 mattress. I was thrilled, now 6 months into it--I have to turn the thing constantly to avoid the sagging. It is almost as bad as the other one and I completely hate it. I bought a new bed this week. I really wanted it to work out but these are just not great. I can say their customer service was excellent, but I would never recommend these. They aren't cheap and they are so uncomfortable--I can't imagine 2 people on one that weigh more than me.

Started sagging in eight months

We spent $1150+ on an E-gel, cool gel technology Queen, and after about 8 months it started to sag. Englander sent someone over to check the bed and we were told it was 'expected' wear and tear - I'm furious - less than 2 years old - absolutely awful and I am doing everything in my power to spread the word everywhere on the net about this company and their expensive, sagging mattress. :( My $400 mattress was more comfortable after 6 years than this one. I feel bitter about the amount of money and lack of accountability for poor quality, poor durability and crap customer service. Anyone know how to launch a class-action law suit against these clowns?

Bought in the 90s -- still good!

I bought an Englander mattress in December 1996. It was a double-pillow top queen sized mattress with the matching box spring. It is only now that I am thinking of replacing it with a new mattress. I am thinking about a memory foam mattress. This model was the best one that the store carried. For the entire time that I have had the mattress, it was wonderful and very comfortable. The only reason that I am want to replace it, it because of its age. It always had a protective cover on it.

Cheap and good

Just bought a englander capri. Queen size for $396 after tax. So far so good

Best mattress I ever owned

Had a Queen pillowtop for a month now. Absolutely the best Mattress I've ever owned. I saved hundreds of dollars and would recommend The Mattress Outlet and Englander Mattress to anyone that wants a great night's sleep. You do not need to spend thousands to be comfortable. I am completely satisfied with the product.

Love it

We bought a englander back in 05 and have been happy every night since. I feel like I am sleeping on a cloud. Not sure the model but it was about $1200

Worst ever

I bought an Englander Ultimate Visco Pillowtop, expensive, the store went out of business and I am stuck with the worst mattress in the world, it is only two and a half years old and has two holes one on each side and a hump in the middle, pleople learn from my mistake do not buy this mattress.

Biggest ripoff of my life

Do not buy an Englander mattress. The biggest ripoff in my life of 56 years is the Englander mattress. Only 6 months ago we bought one for over $800.00. I have been sleeping in a hole for 3 months now. Tomorrow i will cut it in half and transport the halves to the wholesaler where I will glue them to the sidewalk in front of the store.

Durability -- NONE

Bought this mattress three months ago and it has a giant hole directly in the middle of the mattress. I am not a big person and can't understand how normal sleep would ever cause something like this to happen. I am so disappointed and all I want is a new mattress, but the store said that the sale was final. I was jipped out of hundreds of dollars.

My back aches and the mattress is falling apart

Six months in and I can't even sleep in this bed because the bedding itself has entirely degraded. I am not a sensitive sleeper and would gladly sleep on a couch any day, but this bed has turned into a painful metal mess. I can't do this to myself.

Constant pain and sagging

Bought this bad a year ago and have been in constant pain since 2 weeks in. The shoddy crafstmanship is unbelievable. Buyer beware!!!

Everyone loves it

I purchased my mattress by chance from an store that was going out of business in 2007. To this day everyone that comes to visit brags about the restful night they get. Nothing but snores from the guest bedroom. I brought my second one, replacing my mattress with an Englander, now I have two. I hope my second one last as long as my first one.

I purchased a king sized mattress

I purchased a king sized mattress and box spring January 2014 - from Beds Beds Beds in Crestwood, The mattress is an Englander Mattress OAKVILLE FM is what is on the tag. I emailed Englander Bedding twice and got no answer - I will try calling the company directly later today. The mattress is lumpy my spouse and I weight about 137-150 each so there is no valid reason why the mattress should be lumpy. I don't know if this complaint will do anything but I quite unhappy with the mattress (the box spring appears ok). I keep hearing Englander mattress stands by their product and so far no response. The mattress before we see that it is lumpy in 3 spots is a firm mattress and we both got a good nights sleep.

Englander Geneseo

Mattress has been sagging for 3-4 years now, and it is only 6 years old! I only weigh 135 pounds! Wake up stiff and sore. Just bought a big name competitor's mattress/box springs and guess what -- all my aches and stiffness went away.

Sags in the middle after 4 months

Bought Englander (hampstead model) mattress. I am a smaller than average person and it started sagging in the middle. Every night I end up rolling into the center. Back and hips sore. Contacted customer service twice several months ago and no one ever responded. Will never buy this brand again. I will check the listings from Consumer Reports before I buy another mattress. Thought this would be better because it was a made in USA company.

Horrible Mattress!!

We purchased this mattress after being told this is a "commercial hotel" brand. We knew w/in the 1st week it was not for us. Very hard, most uncomfortable mattress we have ever owned, began to sag after "one" month. I went to the store we purchased from 3 times, I was told by everyone I spoke to "sorry we can't do anything about it" or "you have to call the manufacturer" or "just lay on it more" . The manufacturer sent a bunch of forms to complete but if it did not sag to their "inch" requirement it did not qualify to return. Any sagging that soon is not good, still uncomfortable, we have regretted this purchase of the ENGLANDER mattress & would not suggest you purchase one at all!!

Sagging less than a year!

After only a few months my full size bed began sagging in the middle. It's the Englander Hampstead model. I'm 140lbs, athletic. Now I wake with back & hip pain (combo sleeper- I change positions through the night). Contacted the manufacturer twice with zero response. The box spring is very cheaply made. Horrible waste of money. Now checking reviews before I buy another bed. Will not purchase this brand again. Never had a bed fail in such a short period of time.

Browse Sherwood Bedding Customer Reviews

Love This Mattress

This is such a great mattress. We found it at the local mattress firm and couldn't be more pleased.

It was good in store but...

The mattress felt excellent in the store, but once we slept on it for a month it started to cause back pain. I am hoping it is just an adjustment period, but afraid if it isn't.

Bad Mattress

This mattress was great in store. But after we got it home, it started to sag within weeks. After a few months, it is starting to affect my sleep because me and my husband are tossing and turning all night long. What a disappointment.

Not Great

We got the Oasis Resort and within the first year it had completely deteriorated. Massive sagging issues and big lump in the middle. This is not what we wanted and now we are stuck with it because our warranty claim was denied.

$1400 mattress fail in just 4 years.

We bought a $1400 Sherwood mattress and after 4 years, it was sagging so much I woke with a back ache. Went back to the store and they said they no longer carried this brand because customers were unhappy. Contacted Sherwood and their 20 year warranty was meaningless because they determined it was just fine. More money DOES NOT mean quality.

Good in begining. Disappointment soon after

When we first got the Sherwood Oasis mattress in 2013 the first 2 yrs it was a good comfortable mattress we were happy with. After year 2 it began sagging in the center and by year 5 it had to be replaced

Seams unraveled after 3 years; will not honor warranty

The seam of this mattress is coming undone after 3 years of normal use. Sherwood will not honor warranty because my kid spilled water on the mattress, which soaked through mattress pad and caused some yellowing of mattress. I think the yellowing is actually coming from INSIDE the mattress, and is brought out by the water. This is an obvious manufacture defect that the company refuses to fix due to a minor and UNRELATED stain. The 20-year warranty is bogus, and the quality of this mattress is lousy. Avoid.

7322-Marshall Super Pillow

I am a 81 year of age Male, sleeping alone on this model 7322 & mattress purchased 4 .5 yr ago & will be visiting mattress firm to see what compensation I will get , as mattress is in poor shape & hollowed out 6" deep from 170lbs, cannot spend rest of my days on this , it was great for 2 years, lacking durability as others have reported.