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Englander is a brand of Southerland mattress and was founded in the 1800s. They focus predominantly on foam, latex, and hybrid mattresses with an eco-friendly flare. They are committed to lower carbon-footprint practices and standards. Overall, they piggyback off of many of Southerland's mattress production facilities across the United States and are predominantly found in Southern and Midwest US mattress retail stores. Their difference is found in their selection of cooling foams and eco-friendly latex.
Raymour and Flanigan sell a variety of mattresses including many name brands, but they also sell mattresses under their own label - Bellanest, which is a line of extremely affordable mattresses. Their mattresses come in either memory foam or hybrid varieties, and most find them comfortable though there are some that claim durability issues.
Based on our aggregated reviews and our scoring method, we recommend Raymour And Flanigan in this match up!
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.5/10
No Back Pain:
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: $219-$759
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Raymour And Flanigan:
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Getting a sense of how customers feel about mattresses can direct shoppers towards good options. Unfortunately, sleepers don't always feel great about these mattresses. Some have immediate comfort, but othere have complaints. If you are thinking about buying, make sure to get more details about the mattress below.
Customers have mixed reviews about the support found in these mattresses. Though there are those that like what these mattresses offer them, others don't like how they work with their body. If this brand is on your short list, make sure to read more about it before purchasing.
Edge support is always important to those that like to sit close to the edge of the mattress Others don't mind a slight dip on the side when they sit on the edge. These mattresses may not be perfect when it comes to edge support so make sure to do added reading if it is an important item for you.
Sleepers note that durability is one of the most important factors to them. We are all hopeful to find a mattress that would be just as comfortable day one as it is 10 years from now. That said, not all customers rate these mattresses very well on durability and some have had issues over only a short horizon. If you are considering using as your full time mattress, read the reviews to make sure it will work with your body before buying.
Finding out how sleepers really feel about a mattress is difficult business -- especially with companies coming in and out of the market quickly. These mattresses, sadly, aren't rated as well by sleepers. There are still folks that love their mattresses, but there are many others with complaints. Get more details on the specifics and hear from customers below.
Support isn't equal to firmness. Good support means that it lines up your back and spine -- leading to a healthier night sleep. Overall, these mattresses have some negative reviews when it comes to support. Most folks find the mattress to be supportive at the beginning, but some have had issues with support over the long term.
For those that like to sit on the side of their bed, even edge support is essential. These mattresses do well with edge support at first, but some may find that it changes over time.
These mattresses may not be as durable over the long term as you'd expect. Some customers have had issues with feel and longevity issues after a short time. If you are have a larger body type and are looking for something with lasting support, you may feel good initial comfort, but take a look at the mattress specifications and reviews before buying.
I bought a latex Englander pillow top bed about 6 years ago, in the store it was super comfortable but after I got it (Queen size) and had it for a few months it started sagging. I only weigh 143 and it shouldn't do that. Within a few years it was awful. When it became horrible, I called them and spoke with the customer service team, I sent pictures and documented how bad it was. The bed I had was discontinued, and they actually replaced it with a top of the line pillow top mattress--it was their best model, and probably about an $1800 mattress. I was thrilled, now 6 months into it--I have to turn the thing constantly to avoid the sagging. It is almost as bad as the other one and I completely hate it. I bought a new bed this week. I really wanted it to work out but these are just not great. I can say their customer service was excellent, but I would never recommend these. They aren't cheap and they are so uncomfortable--I can't imagine 2 people on one that weigh more than me.View More Reviews
We spent $1150+ on an E-gel, cool gel technology Queen, and after about 8 months it started to sag. Englander sent someone over to check the bed and we were told it was 'expected' wear and tear - I'm furious - less than 2 years old - absolutely awful and I am doing everything in my power to spread the word everywhere on the net about this company and their expensive, sagging mattress. :( My $400 mattress was more comfortable after 6 years than this one. I feel bitter about the amount of money and lack of accountability for poor quality, poor durability and crap customer service. Anyone know how to launch a class-action law suit against these clowns?
I bought an Englander mattress in December 1996. It was a double-pillow top queen sized mattress with the matching box spring. It is only now that I am thinking of replacing it with a new mattress. I am thinking about a memory foam mattress. This model was the best one that the store carried. For the entire time that I have had the mattress, it was wonderful and very comfortable. The only reason that I am want to replace it, it because of its age. It always had a protective cover on it.
Just bought a englander capri. Queen size for $396 after tax. So far so good
Had a Queen pillowtop for a month now. Absolutely the best Mattress I've ever owned. I saved hundreds of dollars and would recommend The Mattress Outlet and Englander Mattress to anyone that wants a great night's sleep. You do not need to spend thousands to be comfortable. I am completely satisfied with the product.
We bought a englander back in 05 and have been happy every night since. I feel like I am sleeping on a cloud. Not sure the model but it was about $1200
I bought an Englander Ultimate Visco Pillowtop, expensive, the store went out of business and I am stuck with the worst mattress in the world, it is only two and a half years old and has two holes one on each side and a hump in the middle, pleople learn from my mistake do not buy this mattress.
Do not buy an Englander mattress. The biggest ripoff in my life of 56 years is the Englander mattress. Only 6 months ago we bought one for over $800.00. I have been sleeping in a hole for 3 months now. Tomorrow i will cut it in half and transport the halves to the wholesaler where I will glue them to the sidewalk in front of the store.
Bought this mattress three months ago and it has a giant hole directly in the middle of the mattress. I am not a big person and can't understand how normal sleep would ever cause something like this to happen. I am so disappointed and all I want is a new mattress, but the store said that the sale was final. I was jipped out of hundreds of dollars.
Six months in and I can't even sleep in this bed because the bedding itself has entirely degraded. I am not a sensitive sleeper and would gladly sleep on a couch any day, but this bed has turned into a painful metal mess. I can't do this to myself.
Bought this bad a year ago and have been in constant pain since 2 weeks in. The shoddy crafstmanship is unbelievable. Buyer beware!!!
I purchased my mattress by chance from an store that was going out of business in 2007. To this day everyone that comes to visit brags about the restful night they get. Nothing but snores from the guest bedroom. I brought my second one, replacing my mattress with an Englander, now I have two. I hope my second one last as long as my first one.
I purchased a king sized mattress and box spring January 2014 - from Beds Beds Beds in Crestwood, The mattress is an Englander Mattress OAKVILLE FM is what is on the tag. I emailed Englander Bedding twice and got no answer - I will try calling the company directly later today. The mattress is lumpy my spouse and I weight about 137-150 each so there is no valid reason why the mattress should be lumpy. I don't know if this complaint will do anything but I quite unhappy with the mattress (the box spring appears ok). I keep hearing Englander mattress stands by their product and so far no response. The mattress before we see that it is lumpy in 3 spots is a firm mattress and we both got a good nights sleep.
Mattress has been sagging for 3-4 years now, and it is only 6 years old! I only weigh 135 pounds! Wake up stiff and sore. Just bought a big name competitor's mattress/box springs and guess what -- all my aches and stiffness went away.
Bought Englander (hampstead model) mattress. I am a smaller than average person and it started sagging in the middle. Every night I end up rolling into the center. Back and hips sore. Contacted customer service twice several months ago and no one ever responded. Will never buy this brand again. I will check the listings from Consumer Reports before I buy another mattress. Thought this would be better because it was a made in USA company.
We purchased this mattress after being told this is a "commercial hotel" brand. We knew w/in the 1st week it was not for us. Very hard, most uncomfortable mattress we have ever owned, began to sag after "one" month. I went to the store we purchased from 3 times, I was told by everyone I spoke to "sorry we can't do anything about it" or "you have to call the manufacturer" or "just lay on it more" . The manufacturer sent a bunch of forms to complete but if it did not sag to their "inch" requirement it did not qualify to return. Any sagging that soon is not good, still uncomfortable, we have regretted this purchase of the ENGLANDER mattress & would not suggest you purchase one at all!!
After only a few months my full size bed began sagging in the middle. It's the Englander Hampstead model. I'm 140lbs, athletic. Now I wake with back & hip pain (combo sleeper- I change positions through the night). Contacted the manufacturer twice with zero response. The box spring is very cheaply made. Horrible waste of money. Now checking reviews before I buy another bed. Will not purchase this brand again. Never had a bed fail in such a short period of time.
After 5 months from purchase my mattress started getting a depression in the middle of the mattress, AND a big depression on the side of the bed. And which started causing me back issues due to sleeping a bed with defective support.
My husband and I were not sure if we would like the new mattress but turns out it's perfect. We are sleeping better and loving the new memory foam. Thanks for the help R&FView More Reviews
We were a little scared to change from a mattress with springs to the new memory foam. WOW, what a great choice though. The memory foam conforms to your body and is so comfortable. The aches and pain of growing older have disappeared when sleeping on this mattress.It just supports your every need when you sleep. Would buy this mattress again in a minute after using it! Thank You Raymour and Flanigan
My mother bought a mattress 1 and half years ago. They came out, checked the mattress, told her she wasn't getting a new one cause she sweat on the mattress. Only took pictures of where she sweat which was one spot, it's not like they are going to resell the mattress. And they should correct the guarantee that if you sweat don't call us. Some guarantee they have. They didn't even check that the mattress was sunk in on both sides. When I sat on it I fell in it. And we have rotated the mattress. I will never buy from them again and I will tell all my family and friends as well. Thanks for nothing Raymour and Flanigan.
I am writing to this hoping someone on top will hear me out and re-consider the sales tactics. Your employees are salesman, not doctors. Customer knows best. After 9 wonderful years of having my 'firm' bed from Sleepy's it was time for a new bed. I would have returned to Sleepy's for my mattress needs, but they closed down their Waterbury, Ct. location. And so, because I had done business with R&F in the past with furniture, I thought I'd try buying a mattress from R&F.
Now from my sleeping experience, which is above all other professional bedding experiences, I was determined on getting me another 'firm' bed. Who knows my back more than my back? So I walk into the Waterbury Location and immediately I was approached by a sales rep. I told her that I am looking for a mattress. As we walked to the back of the store, she asked what type of mattress I had in mind and I told her a firm mattress. She then begins to ask me what side do I sleep on? I told her that I am a side sleeper. She then said, that for a side sleeper plush is the recommended mattress. I told her well thats against everything I believe in. I then told her, that I walked into R&F with my mind set on buying a firm mattress due to my previous mattress experience. She has me try out two plush queen beds.
One was too soft, but the other at the time felt like it may have been what I needed. She says, I'll give you 15 minutes on the mattress and I'll come back to see what you think. She comes back to what felt more like 10 minutes and asked what did I think. (I now know a mattress decision takes way more than 15 minutes.) I told her the mattress does seem that it will do the job. Plus, hearing all she had to say about plush being for side sleepers made me feel like I may have been wrong with my own idea of a firm bed. Even a manager came by to help me understand that side sleepers use plush. He even stated, 'firm is one of the most returned mattresses.' They also convinced me to buy the platinum warranty just in case it doesn't work out. I make the deal. What a regret!
I should of listen to my body! The bed arrives and my first night on it was great! But on the 3rd day, I woke up with with a stinging feeling on my hip side. I went back to R&F and spoke with the manager and he said, it may be that my body is adjusting to the bed and that I should give it more time because I have platinum coverage. I leave thinking he may be right about me adjusting, so I go back home. But I now see, more time sleeping in a bed that wasn't for me wasn't good advice, medically speaking. Even a healthy back can get harmed sleeping on a bad mattress. The manager who said I should give it more time was really saying to me, leave the knife in your hip some more, I'm sure your body will adjust. What ridiculous advice from him having no medical background, and stupid on my end to have listened! About a week later with sleepless nights and painful mornings, I wake up in tears and in much more pain.
Now, I went back to the Waterbury location. I see the same saleswoman and I tell her please get me out of this bed. She says, she's gonna get the manager. I think his name was Jim. I don't know what was with Jim that day, but he would not listen to my experience with this plush bed. It seemed as if he was upset that I was exchanging my bed and would not give me his ear. I wanted to give him my reasons on this whole plush idea for side sleepers may not be for EVERYONE. I wanted to tell him my experience on this plush bed and that maybe what is recommended may not apply to all customers. (During my research on mattresses, I read an article that strongly agrees that firm bed is for side sleepers) But seeing that Jim was acting irritated and insensitive to me, I felt so offended that I left pissed off out of the store and made a complaint to the customer care department of R&F on the manager of the Waterbury, Connecticut location.
Hours after walking out. I received a call from Newington, Ct R&F. The manager tells me that he heard through the district manager that I needed help exchanging my mattress and that he wanted to help me out only if I come to the Newington location. I wasn't too happy about the half hour drive there, but I really needed this issue to be resolved and was willing to invest my own time. The manager there was awesome. He heard me out and even agreed with me that the plush idea for the kind of built size of a man I am wasn't a good bed referral. A Firm mattress should of been recommended, due to my size and previous experience with a firm mattress.
I also expressed to him that I had wished I made the first decision or first mistake on my bed and not R&F. I felt now my warranty will be used up on what I believe was R&F fault by not listening to me before the initial sale, and the complaints after the sale. He told me not to worry. He will waive the 95.00 delivery fee and make this sale like a first time sale. But that if I don't like the new firm mattress, then I would have to pay the 95.00 for delivery. I agreed. I was very happy to know I finally am going to get some real sleep... not so fast!!
Here's the topper!! The second bed arrives. The delivery guys begin moving the bed out of the truck. One of the guys is out of the truck and the other is inside the truck sliding the bed out. When the bed was about to exit the truck, the guy inside the truck lets the bed drop to the ground. The bed bends at the corner due to the impact. I immediately said to the guy, 'Hey!, thats a thousand dollar bed and you shouldn't of done that. And especially in front of the customer, me!' I asked the other delivery guy in Spanish, because he knew little English, what happens if I reject this bed and don't sign because I seen the way my product was handled and now I'm concerned it may have been damaged? He replied, 'It'll be ok. You should see how we handle them at our warehouse.'
I was shocked that he said that, but at the same time I thought maybe the beds can handle such abuse so why fuss for another one. My new mattress is gonna get abused at the warehouse, like the driver said, before I even see it anyways. They put the bed down, I inspect it and lo and behold!! Now, theres a visible hump in the middle of the bed and a slope on the top corner of the bed where the driver let the bed drop. Complaint was filed again on the drivers handling of my product and his remark about how they handle all other mattresses at the warehouse. Finally, I am hoping this matter falls in the right hands and that I am dealt with immediately. I will be continuing my complaint until I am heard. If not, I will do whatever it takes so that I am heard.
**Update** 08/12/17 A foam mattress was selected and extremely discounted due to my awful experience with R&F. Two months later the foam mattress is not holding up. It feels like a plush foam now. My hip pain is still there. Very uncomfortable at night with both the bed failing to support me and also my hip waking me up at night. For the record, I've never had a left side hip issue. I hope there is no long term damage done to my hip. My advice stay away from this company. Their sales tactics is too aggressive, especially on a product that takes time to make a decision on. They're after your pockets with their aggressive sales tactics, and not after your well deserved beauty rest. I recommend going to an all mattress store next time.
After purchasing a mattress from the Raymour and Flanigan Store in Brick, NJ it was delivered with a fee to my residence. After sleeping on the mattress I began to get suspicious of the mattress I received. It did not seem to be the ultra firm mattress I purchased at the store. After researching my bill and the tag on the mattress I was able to confirm that the mattress was indeed not the one that I purchased! In fact it was a totally different brand.
I went to the store that I purchased the mattress at in Brick, NJ to discuss the problem. Come to find out they said that they don't even sell that brand mattress that I received upon delivery to my house. So they basically told me that I might have switched up the mattresses and tried to scam them! They were unwilling to give me any compensation and the accusation that I was trying to scam them is ridiculous! Lesson learned DO NOT BUY FROM RAYMOUR AND FLANIGAN!!!
I am an Interior Designer. I ordered this mattress for a rental house in Southampton. This is a mattress that will last. It is firm however the top is cushioned and soft-- without a pillow top! I find that pillow tops tend to sag or loose their plumpness ( usually on one side) pretty quickly so I never buy them. It is a high mattress so make sure you measure how high you want your bed to be. Go with the 5" box spring and if you need it lower go with a Bunkie board.
I need a firm support, but also have a 5" memory foam from my previous bed on top. The combination of the two works best for me. The pillow tops do not offer me enough firmness. I am very happy after 5 days.
The original box spring ordered was too big; the team from R&F returned the following day with a replacement.
We purchased this recently for a spare bedroom in our home. It's been used by guests of ours and the tell us how much they like it and how comfortable it is. We are very pleased with our purchase!
I sleep on this every night, and i'ts very comfortable. It was worth the money.
We need a bed for our guest room. Because my mother-in-law will be using it has to be comfortable but will not be an every day bed. This fits the description for us. We got it on sale for $500 and at that price it is a steal. Great for the price.
I love this mattress comfort height is excellent. Love the split box spring easy to get into my apartment. Would recommend to all my friends.
Great product for sleeping Dream comes easily You will like this when you use this for your real life You can happily sleeping in this bed
First night great sleep in 10 years! I didn’t know what I was missing.
Finally a bed I can enjoy to sleep in. Exact firmness I’ve always wanted and the height ratio is solid
Great mattress and great company to deal with. Delivery and set up and removal was so great and fast.
This mattress is amazing is like sleeping on clouds if there were such a thing.....
I am truly in love with our new mattress. Previously I owned a plush mattress but my husband and I experienced lower back discomfort and tightness in the morning. We decided it was time for a change and that we needed something more firm. We tried out 5 mattresses in the store within our price range and decided to purchase the Bellanest Imperial Firm King Mattress. We could not be happier, it is the perfect amount of firm for us and we no longer wake up with lower back pain. Also as first time owners of a king bed we are loving all the extra room. This mattress was a great find at a good price, and I absolutely reccomend it to anyone looking to switch from plush to firm for extra support.
Wooo This is the mattress that I need to sleep the whole day. Delivery and attention in Raymond and Flanigan is the best experience ever!!
So far I believe it may have being too firm for my wife as she is saying her back hurts. For me is ok no problems at all. After all for me is an ok matres.
Very nice. Bit more in height than old mattress. Having a disability,little harder getting on it. My shoulder & neck pain is 90% less now in the morning. For the on sale price&comfort, it's great!
Great mattress for my back pain. Very comfortable after a hard day of work. My wife neighbors came over and laid on it and tested it out. They will now head over to Raymour and Flanigan to purchase the same mattress. One of my neighbor bought the bedroom set this mattress was sitting on in the store now she's going to go back and get the mattress and box spring for the complete set.
Very comfortable and helped me sleep through the night!! No more back pain!!!
Just in love with these mattresses it is so comfortable I bought a queen size for myself and this full size for the guest room. So far it is doing wonders I just don't want to leave my bed in the mornings it was indeed a great buy.
This mattress is a little too firm for me. I would like to have had it a little softener. Thank you for your prompt service.
I just received my mattress. Right now I have mixed feelings about it. The majority of my life I have always slept on a super firm mattress. This is the first new mattress I'm sleeping on in over 10 years. I selected the Bellanest Firm but it does not feel firm. Not exactly soft but not really firm. It is nice, well made and I have no problem falling asleep. I'm getting use to it. I'm happy to have a well made new mattress. The Raymour and Flanigan sales person was very helpful. I would not describe this mattress as firm. A bit cushy.
I purchased a mattress at R&F. It was rock hard. Also, the base for the mattress was delivered with a faulty electrical control box. I contacted R&F to return the product, only to learn that R&F had a no return policy (which was not articulated to me by the salesperson). I was told that I had to wait 30 days to exchange the mattress. So, I had to either sleep on the rock hard mattress for a month and damage my lower back or sleep on a different bed. I told the manager of the store that the bed was not close to the one I tested in the store. He told be the demo beds in their showroom were beaten up, and they couldn't be relied on to know how soft or firm the actual beds would be that are delivered to the home. I described the factory defect with the base, and was told that usually customers are forces to have the base manufacturer (reverie) service their own products an R&F doesn't get involved, but he would make an exception and replace the defective base I received when I switched out the mattress. R&F sells the lowest model of the reverie base with their beds. These bases are very cheap, and R&F does not back them up. Instead, they refer customers to reverie for service. Reverie's customer service is extremely slow, and their reps do not have basic knowledge of the products. So, if you buy a bed from R&F you should plan on replacing the base in short order, or sign on to endless negotiations to get the base repaired. So, about 2 weeks after receiving my "new" bed from R&F I am stuck with a broken base and a concrete slab to sleep on. R&F refuses to address the problem until another 2 weeks passes (even though they delivered a defective base to my home and a bed that is not even close to the one I tested in their showroom). Classic bait and switch. In the meantime, I am sleeping on an old bed in a spare room and storing their defective products. I only have the manager's promise to replace the base and approve the switching out of the mattress in a week. If the next mattress turns out to be different than the beat up ones in their showroom, I am stuck. By far the worst experience I have ever had with a purchase of a bed. Also the most expensive bed I ever bought, close to $4000 and counting so far. Basically money and time wasted. My last rodeo with R&F.
I bought this mattress for a new apartment we were building we just moved in 2 weeks ago, we can not get a decent night sleep on it, its hard as a rock and not at all like the one we tried in teh store, upon going to the store, we were told since we didn't buy a mattress protector(which is a scam as we weren't offered any to buy or even say we didn't want it, they wont do anything the mattress is hard as a rock, they all lie when they tell you you can try it out and the if you do not like it they will retirn , so much for their 5 year warrantee, do not ever trust this chain
It is now 1 year since we purchased a brand new king sized mattress and adjustable bed frame from R&F. We did purchase the Platinum Protection Plan. The purchase process was good but since that day, all downhill. First, the assembly and installation of the bed frame was bad. The assembly was done wrong which resulted in the bed frame being stuck with the head and feet positions elevated. 136 minute wait on the Platinum Protection service line before I gave up and called Reverie. They instructed me on how to lower the bed, re-program the remote which then identified the problem as a bad remote. Since it was just installed I had to go back to R&F. Called service again and was told to expect a call within 48 hours. Nothing. Called the store and received a call back at the end of the day. A new bed frame was going to be delivered. Wow, great (or I thought). Bed frame delivered and assembly team identified that the first frame was assembled wrong. New frame in and all good, well only for so long. This weekend when I tried to raise the head of the frame, no response from the remote. Changed the battery and still nothing. Crawled under the bed to go through the re-pairing process and noticed that the control box light was off. Tried calling R&F as we have a Platinum Service contract. Got voice mail and left a message. After my last experience, called Reverie customer support and left a message there. Reverie called back a few hours later, walked me through some trouble shooting and their first thought is a failed control box. Now per the R&F Platinum Service agreement, that gives me a new bed frame. Let's see if R&F ever calls back. Reverie however is sending me a new control box (they were willing to have a service technician come to the house but given COVID and the Pandemic, trying to avoid unnecessary people in our home) and I will install myself. Now I have to figure out how to get my money back from R&F on the Platinum Protection Program as it is a waste.
Don't buy here....mattresses are defective and dirty...box springs don't match