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Mattress

Purchased mattress bc it was referred by a friend. In the past I wake up 5-10 times per night and last night I woke up once. So far so good but I will update again in a few months. Lastly, the two pillows that came with it are phenomenal. Best pillow I've used.

Now I'm sleeping on PuraSleep 10 Inch CoolFlow Memory Foam Mattress and feel much better. The service was very good when I retur

I'm a young medical student and normally sleep on anything. Bought this mattress based on the online reviews but my back was still hurting even after 2 1/2 months with this mattress. Now I'm sleeping on PuraSleep 10 Inch CoolFlow Memory Foam Mattress and feel much better.

The service was very good when I returned the mattress and without hassle.

I cannot express enough how much I love this mattress

I cannot express enough how much I love this mattress. I went from one of the old school cheap mattresses and since getting this one my husband and I sleep and feel better. The smell does go away and really isn't that bad in the first place. Definitely a silly deal breaker.

Great pricing and customer service for the product and company ...

My husband is loving this mattress. Coming from a pillowtop, it is still a bit firm for me, but I am getting used to it. I definitely don't have the aches I did waking up before, but it is taking me some time to get used to the firmness of it when I fall asleep. Great pricing and customer service for the product and company it shipped from, though.

Mattress is Fantastic.

Mattress is fantastic, but when you read the warranty info, the 10 year warranty is useless. If you have a problem you have to ship it back at your expense. When it's shipped it's vacuumed to about 1/3rd it's size, and trust me you will never get it back to that size again. I've used it just 3 nights and got a fantastic nights sleep but they say over time some of the cells may not bounce back like a new mattress and that, is not covered under the warranty, hence the 4 stars. This is a replacement for a Sleep Number Bed I had that for 5 years before it went downhill so fast it was not usable. Well this mattress was only 1/5 the cost of the Sleep Number, I hope it will last at least 5 years.

We decided to try this mattress after all the good reviews. And we are THRILLED

We really, really wanted a king sized bed, but getting that big of a mattress up the steps of our old home would have been very difficult. We decided to try this mattress after all the good reviews. And we are THRILLED! It arrived in a box, very easy to take up the steps. We opened the box, took off the wrapping very carefully and it fit perfectly on our bed. The first night we were hesitant - it was a little spongy and not what we are used to then we got comfy...and it's been heaven ever since! It is the most comfortable mattress we have ever have. I would highly recommend this mattress to anyone and we will buy another when it's time down the road. Best nights of sleep in many years! Highly recommend :)

It's so comfortable and supports my entire body Mom!

I purchased this mattress (california king) for my daughter who has back pain from an accident. She tells me it's changed her life! For the first time in two years, she's slept through the night and wakes without pain or stiffness. She told me,"It's so comfortable and supports my entire body Mom." The company is fantastic to work with. They truly embody the term customer service. I recommend this mattress unconditionally.

Good Quality But Very Firm

I can tell this is a high quality item, but is far too firm for me. This has been hurting my back something awful, and I've resorted to mostly sleeping on the couch until I can sell this and buy something else.

Great Bed

I was very hesitant to buy this bed initially. Everywhere I looked it said memory foam mattresses were the most comfortable. Our old mattress was due to be replaced and my back was really starting to hurt. At delivery it came in a box that seemed too small to house a king size mattress. I opened it up and placed it on our existing box springs and cut the wrapping. It quickly took shape. There wasn't much of a smell as I've seen reported about other memory foam mattresses. Within an hour of unwrapping it we were sleeping on it.

It's been 3 months and I don't have a single complaint about this mattress. The company that makes it has reached out to us on several occasions to check on our satisfaction with it.

You can't go wrong with this one.

Love this matress

Love this matress. I sleep so much better. Keep in mind the package does come smaller tHn the actual size and expands. Love the cover that is washable. Love the way it supports me and is able to feel soft also.

LOVE THE BED!!

Ok - so this was the special of the day the day I bought it and I was skeptical because who buys a new bed online? I ordered the recommend frame to go with it. Our previous bed was a queen size, but the dogs take up so much room, we decided we needed a bigger bed. We are used to the traditional box springs and mattress beds, so this was a new venture for us. Our old bed was about 9 years old.

First night - lots of adjusting to the new bed for us, but dogs were thrilled to have more room to spread out.... Firmer than the last bed and we squirmed a lot trying to figure out whether we loved it or not, but didn't wake up stiff or sore. Second night - slept like two babies, woke up feeling rested. The rest is history folks. We LOVE LOVE LOVE the new bed.

I agree with the other reviewers, it is a firmer bed. However, firmer in the sense that it is a foam mattress and does hug and support you while you sleep. I'm a migraine sufferer and I always thought it was the pillow I used - so I went through a bunch of different types of pillow - turns out - I don't get migraines with the bed, so I feel it is because the old bed was too soft.

The company sent us a thank you note in the mail and it was a personal hand written note - which speaks to the customer satisfaction they work so hard to ensure. I was impressed.

Bottom line - we love the bed. If I ever need one for my spare rooms - this is the one I am getting. It's phenomenal. I recommend this company and it's products highly!!!!!!

Extra Firm Mattress From Great Company

This is a well made mattress from a company with great customer support. That being said, the mattress is much firmer than I had expected. We are almost 5 months in now and my wife can no longer sleep on it. We hoped it might break in or that we would get used to it. Hopefully this review will help others know that you should give it a few weeks but if you think it is too firm, you should return it while inside the return window.

Sleep like A Baby On My AMERICAN Made Dream Matress!

Bought in June, sat in the box in my hall 'til Thanksgiving when my son could help me set it up... now fabulous! The shipping and packaging is really quite ingenious. Yes, it inflates like a raft when you open it, so be warned. The paperwork provided indicate a company that is all American, and one I am proud to purchase from. The quality of the actual mattress is wonderful. I am 57 and SO is 65. With the age comes aches and pains and this mattress helps us sleep so much better. I have always wanted a foam type one and this might be the best thing ever bought by me on Amazon! With my Prime, I do order frequently... I LOVE THIS! Buy and you won't regret it. LB

PERFECT BED!

I wasn't sure how buying a mattress on amazon would go but I couldn't have asked for a better experience! This bed is super comfy and with all of the company guarantees, I felt like I could take a chance on it. I even received a *HAND WRITTEN* thank you card from the company after my purchase. I have recommended them to friends and family and absolutely love this bed (Note: I formerly had a comforpedic bed so I was already used to sleeping on one.)

It's a very nice soft foam bed

5-star as foam. 4-star as gel. It's a very nice soft foam bed, but I didn't notice that the gel improved it any from the regular foam-topped-with-memory-foam that I've bought elsewhere. It's not as soft as the Sealy gel memory foam I tested in a local store that cost somewhere around $1200-$1400). I had hoped it would be that soft. Not everyone is like me, however, to like beds that soft (I know such a person), and most people will be highly happy with this bed. If you read the reviews of other foam beds and you'll see how happy people are. If we're rating it as a plain foam bed, this is a 5 star bed I know you'll love. I just didn't notice that the gel adding anything for softness. It certainly could be adding a comfort factor for cooling. We only tested it 2 nights before switching back to our old bed combo that has a layer of memory foam on top of a combo foam/memory foam mattress. This one will be used for our guests and I know they'll love it.

Not bad for the money.

Pretty comfortable. We never really noticed much of a smell from it.

Pros:
1. Price is reasonable compared to other memory foam mattresses.
2. Shipping from Amazon was painless.
3. Overall pretty comfortable.
4. Isn't super hot when you sleep. We had a memory foam topper on our old mattress and it was super hot to sleep on, this one isn't.

Cons:
1. Not quite "king size" the mattress is about 5 inches shorter than our previous king mattress so it fits our box springs and frame a bit odd.
2. A little more firm that I though it would be. Not horrible but just a bit too firm.
3. No support on the edges so if you are sleeping near the edge you sometimes feel like you are going to roll off the bed.

❤️ this mattress

Great mattress, great price! My wife and I were in need of a new mattress, and the gel memory foam sondsed very impressive, and fit with in our budget. I like the fact that it is made in America, and from what I can tell e-Luxury supply is and exceptional company. The mattress is very well constructed with high quality materials, ans great craftsmenship. It is very comfortable, and cradles my weight evenly and firmly. It holds my husbands 300 lbs, with out sagging. We do not miss the springs in our old mattress! The 120 day trial period make this purchase a no brainer. We will never go back the a convential mattress again!

VERY Firm! Wonderful!

So far we're exceptionally happy with this. It's MUCH firmer than reviews give it credit for... I'd say an 8 or 9 on a 1-10 scale. My wife (who's quite skinny) says it's hard as a brick, and I (who's pretty tall and rather overweight) feel like it's pretty darn firm.

Best Sleeping Rectangle For the Dollars

I went from a ~16 year old springy sleeping rectangle to this thing, so I waited a bit to make sure my positive review was for real and not just a manifesto of hate against my old mattress.

That said, absolutely, completely, 100% worth every cent you'll spend on it. It's easier to move in, considerably more comfortable than a coil spring mattress, and the 90 day return policy is amazing.

I've slept on Tempurpedic mattresses before, so I do have some experience with foam mattresses. This is a different experience than a purely memory foam mattress. There is still a little spring action to it which makes it easier to move on without sacrificing comfort and support.

Give it a try.

LOVE THIS KING!!!

When it arrived, I was first amazed at what a small package that such a large King mattress can fit into it. I did read the reviews to make sure that it was placed in the area where you wanted it in your bedroom. Took it out of the box place it on top of the box spring and started cutting the plastic off and POOF! The thing expanded and enlarged to its original size. Vacuum packing is amazing these days. I could not believe the comfort I was feeling when I first laid up on it. I totally love this mattress. What a great quality gel foam memory mattress at a great value inexpensive price. No questions asked guarantee with it. I love it when it feels like I got a great deal. Thank you E Luxury Supply

So far, so good (2 month)

I purchased a King Size and have slept on it for about 1 week now.
Currently, I've found it to be just a hair softer than I like. (A board with plush carpet on it is approx the level of firmness I'm for, so, take that with a grain of salt.)
Compared to other "mattress in a box" solutions, this is about as firm as a Casper.
The king size ships in a box ~4'x2'x2' and weighing somewhere around 90 lbs.
After a period of less than 36 hours the mattress had fully sprung back to full height and did not have an overly long or powerful off-gassing period.
I've slept well on this bed, and find that it does regulate heat and supports my body evenly (much better than my previous traditional mattress + temperfoam topper on all these counts).
As it is a foam mattress, it will compress more under a less distributed load; sitting on the edge of the bed as an example.
One Week Pros:
- Cheap
- About on par with Casper
- Light and quick off-gassing
- Quick expansion
- Good support
- Good temperature regulation

One Week Cons:
- Not as firm as *I* like
- Foam mattress means compression while sitting
- Heavy and unbalanced while packaged.

UPDATE: 2 Months

The mattress has held up well, and I have not seen any long term compression. I had a concern that it was a bit softer on my side after such a short period, but it turned out to be unfounded. Really, there's been no change in firmness level.
It continues to be a good mattress and doesn't seem to be breaking down in any noticeable way yet.
I'll provide updates in a few more months and then again in a year.

Sore back every time I sleep on this mattress.

Edit 7/30/15:
The night I wrote the following review the seller contacted me and made things right by offering a refund on the mattress. They will be donating the mattress to a homeless shelter as well so I am really pumped to see this kind of customer service. I am adjusting my rating to 4 stars based on the fact that with this company backing up the mattress you should be confident in giving it a try to see if it is the right mattress for you. Still have to take a star off just so folks know the product itself isn't for everyone.
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I am going to start this review with letting everyone know I really really wanted to like this bed. The build quality is nice, the cover is very nice, and the packaging/delivery were fine as well. I will let you know my wife has had no problems with this bed. I have a fairly large 6'1" 250lb frame that maybe is just too much for this particular mattress. I have gone through a lot of effort trying to make it work for me, last night I ordered a replacement bed and I hope my search for a new bed will finally be over. I travel during the week and stay at a lot of Courtyard Marriots...they use a foam bed and from this description I thought this bed was going to be very similar to those...if it was I would be in heaven!

I ordered this bed in January built a cedar platform bed like the one pictured here I was excited by the positive reviews and couldn't wait to try out this bed. The first night I woke up after 5 hours of sleep to a sore lower back(the reason I was getting a new bed to begin with). I figured that it was just a new mattress and I had to give myself a while to adjust to it. After 2 weeks I still was waking up after between 4 and 5 hours of sleep. I went out and purchased a topper for this bed, it is a 3 inch memory foam topper, hoping that it would provide some relief but it did not. I already had a 3 inch latex topper from my last bed and tried that on this mattress as well...still the same issue with extreme lower back pain when sleeping on this bed. I tried both toppers together with this mattress...you guessed it still no relief. I began to think maybe the platform bed I built didn't have sufficient support so I convinced my wife to move to the living room for a week...with the mattress directly on our hardwood floors...still no relief.

It has now been more then 6 months of trial and error trying to get a good night sleep on this mattress...most nights I end up on our couch(with no back pain). I ordered a new mattress last night with a 100 night guarantee hopefully it works, but at least I won't be out the cost of yet another mattress.

One comment on the company, I tried to follow up with them in response to a phone call they gave me to see how I liked the mattress. I was never able to specifically speak with the person that called me so I did not have a chance to speak directly with them about my troubles with the mattress. The phone was answered but the person I was trying to reach was always in meetings or otherwise unavailable.

Awesome mattress from an awesome company.

I will start by saying that I bought this mattress as the Deal of The Day a month or so ago. My wife and I have been through many mattresses, both cheap and expensive. This is our first King as we have always had a queen size bed. I have bad back, neck, and knee problems (degenerative arthritis all over). This bed arrived fast (of course I used Prime) and in a large 100lb box. We waited about 30 days to open this as we were moving to a new house and were waiting until we got moved in. When we first opened the mattress it had less of an odor than I originally thought it would. We could have slept on it that night and not be bothered by it but we did let it air for one night until our bed frame arrived. The first night of sleep on this mattress was the best night of sleep I have ever had. We tried out several name brand memory foam mattresses at local stores and I have to say that this one is the best that I have laid on. The mattress is pretty firm but allows you to sink in to it. We have now slept on this mattress for about a month and it is still the most comfortable mattress we have ever had!

The company ExceptionalSheets (or eLuxurySupply) is a veteran-owned business (important to me because I am a 100% disabled vet) and their customer service is out of this world! I had a few questions after my purchase and they were all answered very promptly and all follow-up calls were made as promised. As if that were not enough, they actually sent flowers to my house because we purchased this mattress.

TLDR Version:
BUY THIS MATTRESS. I WOULD EASILY HAVE PAID $1K FOR IT AND BEEN HAPPY!

Did not help sleep, or other activities. Great customer service though

First off, 5 stars for customer service. I ended up returning mine just over a month and customer service was outstanding. They had a local Salvation Army schedule a pick up, at my convenience, and I just had to take a photo of the pick up receipt and email it to them. Right away I received a confirmation from them as well as Amazon that my credit was being processed.

As for the bed, It arrived quickly and in a large/medium size box. It is foam, so when vacuumed sealed, it shrinks considerably. I opened this in my bedroom and put the plastic wrapped mattress on the bed before opening. I used an utility knife to very carefully cut the plastic. As you get towards the end of cutting, the mattress is waiting to break out. When it did, it only took a matter of seconds to expand to full form. Others have mentioned an unpleasant odor. There is a slight chemical odor, but nothing more than something comparable to an odor when you buy a new car. In a couple of days it wasn't noticeable anymore. I ordered a King size and the dimensions were spot on.
I have long suffered back and neck pain, due to my physically demanding job. I purchased this mattress based on others saying it practically cured their back and neck ailments. Not the case for me at all. I sleep mostly on the side. The bed is pretty comfortable, but no more than what I currently had. I did notice that in some movements there were significant decreases of support. Now this next part may seem weird, but it's important. During our moments of intimacy, there was very little support. I'm about 165 and the Mrs is about 140, and when together, the mattress is very uncomfortable. If either one of us weighed 200 lbs or more, I can't imagine this mattress offering nearly enough support. After a month of sleeping on this mattress, we decided to go back to our previous one. I felt an immediate increase in back and neck support when going back, and resulting in more complete full nights sleep.

If you are curious about this mattress, go ahead and try it. Just keep your old one. As long as the company is still offering their 90 day guarantee, you have nothing to lose.

Great Mattress, Great Customer Service

Best purchase I ever made. I'm a big guy and found myself buying mattress' far too often. I never thought a foam mattress would be so comfortable and supporting. In about two weeks my back ache is gone and I am sleeping all night.
Update 9/06/2015. After 5 months both my wife and myself find that the mattress is sagging and the side support is gone. We now wake with aches and pains that last all day. In the beginning the mattress was great with plenty of support and we slept all night. Now we toss and turn and haven't had a full night sleep for quite some time.
Update 9/8/2015. Spoke to the manufacturer. They stated that they haven't heard of my type of problem before. They are going to make it right and exchange for a new mattress. This should solve the problem. They were very receptive to my complaint and didn't hesitate finding a resolution. Thanks.

No need to count sheep...

As of now, I would give this bed five stars. The bed was well packaged and seems well made.
It was soft when I originally opened the package; however, as it expanded its become very firm. It took about 2-4 days for my body to become adjusted to the bed, but I love it. As mentioned this is a firm bed. I almost spent six times the amount of money for a different brand! I'm glad I didn't. Take the gamble and worst case is the company will take it back from you...

Very, very firm

Very, very firm mattress. I have only had it for a couple weeks now, but I am hoping it softens up soon. I wake up with back pain every morning. It feels like 3 inches of memory foam on top of solid wood, even though I know there is no wood in there. My wife doesn't want to go through the hassle of a return and then moving another king sized bed upstairs, which is quite understandable so I guess I will just deal with it. The company seems to be pretty nice though, as they always responded to my inquiries within 24 hours. I assume they would honor their refund policy if you choose to go through the hassle of the move. If you do like a very firm mattress though, then you would probably like this one.

A good, relatively firm memory foam mattress. Worth to try even if it doesn't work out at the end.

Mattress is always a major investment, and you want it to fit perfectly for your body. Unfortunately, this particular mattress did not happen to be the perfect fit for me, but I have to say that I was in general pretty fond of the process, and encourage buyers to give it a shot.

First off, unlike most foam products, this mattress is on the firmer side. If you know for sure that you won't like a firm bed, this might not be for you. For comparison, my sleep number is 65-70, and I actually liked this mattress a lot. It arrived in a box, which is pretty heavy. Unpacking is relatively easy, and it took couple days for the typical memory foam smell to go away. It might help to not having sheet wrapping it, and lay on it here and there occasionally.

I started to sleep on it like three days after it arrived, and I have to say that I really loved it. Yes, it's a firm bed, but the top layer is gel memory foam, which contours your body. I had a feeling that it didn't sink a lot around my butt, but in general I think it felt very good. Sleeping on your side, however, doesn't feel as natural, but in general I was very fond of it.

The problem started around two weeks of real-night usage, that is for some nights (1/3-1/2 of them, not every night), a lower back pain woke me up after 6-7 hours of laying on it. It'd go away shortly after I left the bed and walk around my place, yet it did bother my sleep. Sometimes the back pain occurred on consecutive nights, and sometimes no problem for consecutive nights. I tried to switch my pillows to see whether that makes a difference, and there was no clear trend either way. Roughly four weeks into the process, I contacted the eluxurysupplies to inquire about the situation.

During a web chat, I was told that if it is a firmness problem, they usually suggest the addition of a mattress topper. But since my problem is not with the firmness, they are not sure how to improve the situation. They asked me whether I'd like to file for a refund, yet I thought I'd give it couple more days to see what happens.

The next several days I continued to have back pain occasionally, and for some good mornings, after roughly 7 hrs of sleep, even there was no clear pain, I could feel like it's about to get me if I don't get up. It's kind of frustrating, so I decided to contact them again to ask about the refund process.

It turned out to be a fairly easy process. They asked me whether I know any local charity that takes mattress. I don't know whole lot about the issue, and they found a charity that will pick up the mattress for me. Once the mattress was picked up, and the charity receipt note was sent back to them, a refund was issued shortly after. While I would have preferred to finding the ideal mattress at the first place, I have to say this process was as easy as possible for you to figure out whether this is the best mattress for you, even when the result turns out negative.

Don't try it just for the fun of it. If you don't like a relatively firm bed, this is probably not for you. If you don't like the feel of memory foam, you won't like this either. Even if you pass both, this can still not work for you (like myself), but at least I know how my body reacts to it. And trust me. Without those real-life whole-night sleeping on it, there is no way I could have figured out this back pain problem if I just tried it for couple minutes in a store.

Got tired of sleeping on a pull-out couch with Frank

First to clarify, I would give this mattress 4 1/2 stars. It is close to being perfect, but I have owned it less than a week, so I can't comment on the life of the mattress just yet.

Similar to other customers, I bought this mattress when it was the Amazon Deal of the Day for $495. I checked other websites (Wal-Mart, newegg, etc.) first and saw that the lowest retail price was $650, so I was willing to take the gamble and give it a shot for $500. Man am I happy that I did!

The mattress provides just the right amount of firmness and I have slept well every night since I set it up. I am an active 30 year old male and would typically wake up with a sore back 1-2 days a week. I was putting off buying a new bed until I moved to a bigger apartment/house, but am glad I did not pass up this offer. Considering similar mattresses can be over a $1,000 (and I really didn't want to waste a day or two mattress shopping), I spent some time reading reviews on Amazon and other sites before I made the decision to purchase. I agree the box was heavy, but you really can't complain when it is shipped in a box that fits in the back of a midsize car and arrives in 2 days (assuming you have Prime). Setup was a breeze - it fit my queen size bed frame perfectly and I did not notice any funky smells or odors. It's also made in the US by Veterans so you really can't ask for more. The cherry on the top was the company offered a free mattress pad topper ($72 value) if you completed a review. I typically don't write many reviews on Amazon, but I am being sincere when I say this mattress is well worth the money I paid and then some.

However, since I've owned it less than a week, it's tough to give it 5 stars when I don't know how long the mattress will last. It looks like every review on Amazon is from 2015, so I'm hoping we are not all the "sheep" for this product. The warranty language is a joke too so I'm really hoping I don't have to send this thing back after less than a year.

Very good mattress for the price

Very good bed especially for the price. Only complaint is slight overheating at night. I might get one of those mattress pad things to help with the heat other than that very good again for the price. And the seller Is very responsive and has sent thank you cards in the mail.

Great replacement to my previous mattress

Great replacement to my previous mattress, fast delivery and the best part...hardly any of that bad "new mattress smell"!

Anyway, it's very comfortable for both my wife and myself and was a great bargain at the price we got it at. Not much else to say really, we get a much better rest on this mattress and so far it's holding form. We'll see in a year how it goes.

So glad we bought this

This mattress is great! My husband and I purchased it almost a year ago. Everyone who sits on our bed is amazed. We tested out several memory foam mattresses in-store before buying this one, and it's just as great, if not better, at a fraction of the price. The gel foam really is nice in the summer months. It is HEAVY, so I couldn't move it from the porch into the house without my husband, and it took both of us to get it upstairs. We didn't notice any offensive odors from the mattress. We're very happy.

I love this mattress so much

I love this mattress so much. I've only recently gotten it but I sleep so well on it. Also, I don't wake my partner with a squeeky bed whenever I get out of the bed at night. It got here quickly and was very easy to put up with the base I got. It only took us a couple of hours to have everything together, including the mattress to be sleepable after it came out of the box. We are very pleased with this product.

Where have you been all my life?

I am so happy we decided to give this little gem a try. Not only did we purchase a "home made" (made in the USA) product, but this company's customer service was unparalleled! The box came with a hand written "thank you." What company takes the time to do that these days? This one! A few days later we received another hand written message, this time in the form of a thank you card.
Now, onto the mattress: It arrived nicely packaged, rolled up into a box. Very easy to set up and most of all: amazing! Best sleep I've had in many years (and my husband agrees.) I no longer want to get out of bed in the mornings, I kind of want to live in my bed! If you're not sure about it, I say give this mattress a try, you won't regret it.
Thank you, eLuxury, and thank you Eric for the card! :)
PS. Thank you for supporting our Veterans.

Very comfortable alternative at a good price

Took a chance based on the reviews and the price. Glad I did. I can't say I sleep better. But it is a fine, supportive mattress with no drawbacks that I've noticed after I guess a couple of months now. I do feel like every part of my body gets equal support. That is very comfortable.

Beat expectations!

I've been sleeping on this mattress for a couple weeks now, and after reading the reviews on here, it's far exceeded my expectations. I would definitely classify this mattress as "firm", and I haven't experienced any sagging or lack of support whatsoever. I am 6'3" and weigh around 190 lbs, so perhaps weight is a factor, but I find this mattress provides me all the support and comfort I need for a good night's sleep.

Good value, great price.

We got this on sale, probably about 10% off normal so we took a chance. So far we have been really pleased with it. We had a similar memory foam matress that we took back after 60 months because neither my wife or I slept well on it. This one seems fine. So we're happy and we've been sleeping on it for 3+ months now.

Good Value and Comfort

I held off on this review so we could try out this mattress. We live in a small town and selection of products is small. Still, we were initially reluctant to buy an mattress online. Then, we stopped to think. If we tried one in a store, how long would we lie on it to try it out? A few minutes? The Amazon deal of the day was an offer we couldn't refuse. How could be go wrong with a 90 day trial? That's a lot better than the stores offer. The mattress was exactly as described. It was well-packed and the video explained how to unpack and set it up. Very easy to do. We have Prime shipping also. Of course their's Cathy's indepth review plus all the other 5 star reviews.

We both have degenerative disk disease in our necks and backs. Our previous mattress had air compartments but the topper was not memory foan so we had to buy a new memory foam topper each year. They had a memory, too--they remembered the indentations for our bodies after 6 months. Our new mattress is firmer but not too firm. No pockets so far either. I guess the gel foam does help by not getting too warm to be uncomfortable. We were given a quilted topper which might also help to sleep cooler. My wife likes it, but I was okay with just a mattress pad and sheet. I don't have as much back pain now, but my wife said she hasn't noticed much difference. For our necks, the pillows we use make a big difference. I bought one of those shredded foam pillows for $69, but it seems to be a big help for me. My wife has a short neck and hasn't tried it. Just mentioning it here, but will write a review of it in a few weeks.

In summary, this mattress is very comfortable for us. It's not too hard and not too soft. The regular price is very reasonable for the product and terms that you get. I would not hesitate to buy another one or recommend it to others. I get a better night's sleep because I don't turn over as much and wake up more rested. To me that's the most important feature of a mattress. I hope this review helps others.

This is the best mattress ever.

Each night on this mattress brings increased appreciation. I probably will not be satisfied with anything less and since travelling and staying in motels is part of my life style I'm going to be hard pressed to find sleeping accommodations with comparable mattresses. Not only that the customer service is without parallel.

Best Mattress Ever

Best mattress we ever owned. About 1/4 of the cost of a mattress at a big named local furniture store in Hanover. This mattress is like sleeping on a cloud and yet with good back support. I recommend it for anyone. Our other new mattress was sinking in the middle and it was only a couple months old. We paid way too much for that furniture store mattress.

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I would say this bed is between medium firm and it arrived a week before expected very satisfied and would recommend this bed to

The bed is firm yet forms toy your body and it isn't too firm. I would say this bed is between medium firm and it arrived a week before expected very satisfied and would recommend this bed to others.!

Five Stars

10 stars here .

So Comfortable. I love my bed now more than ever!

Finally an affordable high-quality memory foam bed! I've slept on a Tempur-Pedic for a month and loved it. And when it came time to buy one for myself, I found it way out of reach on a price point level. $4500 for a King Tempur-Pedic? I get it, they have to charge that much to support their advertising and retail stores, then pass that cost along to us the consumers. So that got my wheels spinning and I started researching their competition and WOW am I glad I did! There are many other companies out there that offer a very similar product, but without all of the big advertising costs. I just love a great deal when I can find one. I researched 4 competitors Leeza, Casper, Tuft and Needle and Zotto. It was all a little overwhelming at first. So I decided to call customer service at these companies. Kudos to Zotto for their customer service. They were awesome, no pressure, they just answered all my questions in detail so I can make an informed decision. After all they all seemed very similar. At the end I chose Zotto for their excellent service. I figured it didn’t matter anyway with the 100-day guarantee, but I've received my mattress for almost a month now and absolutely love it! Memory Foam mattresses are the way to go, especially with the new copper cooling technology that Zotto built into it's mattress. So comfortable, I love my bed now more than ever!

Not The Greatest Bargain.

First off it is not 10" thick, 9 was the most I could stretch out of this. It's okay but so far nothing specially stands out, however they are wrong also saying it can be used without a box springs. Of course it can but before long you will notice sinking where your heaviest body parts lays. (usually your hips). Not too sure it's wont happen anyway. I think for $550., I could have done much better. Just saying check all your options before you buy.

Awesome mattress

"I love my new Zotto mattress, not sure where the name came from but, who cares this mattress rocks! I am a big guy and suffered for years sweating in my sleep. This mattress sleeps way cooler, I sleep for longer durations and don’t wake up looking like it rained in my bedroom. "

Third time is the charm!

Third time is the charm! I tried two other bed in a box companies before finding the Zotto. I almost gave up on the idea but, I figured I’d try one more, man am I glad I did. No more sleepless nights tossing, and turning. Thanks Zotto!

very happy

My first online bed purchase, and we are very happy. This is by far the easiest, fastest, and most inexpensive mattress I have ever bought. I do not usually write reviews but we were just blown away by not only the service but the bed itself which is incredible. We love it, and have recommended it to our family members.

Best Sleep Ever

I never thought I had an issue with my bed. I just figured after years of tossing and turning a few times a night it was normal. I have been sleeping on this Zotto mattress for just about two weeks now, and I sleep through the night. I do feel a difference in my energy level, and stamina through the day. My only regret is I wish I had tried this out sooner.

Unfortunately this mattress

Unfortunately this mattress didn't work for us - We slept on one at Thunder Valley and loved it but the one we got felt much different - the edges were kind of rounded and you just kind of fell out of the bed when you rolled over - and it kind of dipped down at the head area too -- and we were very hot sleeping on it -- The return experience was EXCELLENT however, so i would recommend them highly from a customer service aspect and give them 5 stars in that regard -- but the bed just did not work for us -

My daughter loves her new Zotto

My daughter loves her new Zotto mattress. She said it's the best mattress that she's ever slept on. It delivered exactly when it was supposed to, and was so easy to setup.

I am very pleased

I am very pleased with this product. I first slept on one at a hotel that uses them and certainly recommend it.

Love both

Love both of ours! We have a king and a twin - Super comfortable!

Great matress

Great matress, it was a major step up from a 20 year old Serta so it's hard to give a good comparison. Since being on the zotto i wake up with ZERO back pain. I'm a heavier male at 260lbs and the bed is just great despite reading reviews that foam isnt well suited for my body type. I did notice 1 of my old pillows doesn't work well with the bed but my favorite memory foam pillow is great. I only gave 4 stars because the bed sleeps HOT! So i had to adjust my thermostat to 77 instead of 78 which wasnt a huge deal but very noticeable. I hadn't been on a memory foam bed before and have heard they sleep hot so this bed may actually sleep COOL compared to other memory foam matresses. All in all im very happy!

Zotto mattress

Zotto mattress is awesome. After reading several reviews and instructions on how to best set up your mattress, it was a breeze. We chose the Zotto after sleeping on one at Thunder Valley Casino and we had the best sleep. What I love best is that there's not a lot of movement in the mattress; so when we're getting in and out of bed; there isn't a lot of disturbance. Great buy, great sleep!

Best decision ever

Best decision ever! We looked at over 20 brands. We read all the good and bad of each. Zotto just stuck out to us. We purchased 2 twin XL mattresses and an electric adjustable bed frame. The mattresses were unrolled and slept on within 5-6 hours. No smell or any other problems. Best night sleep I’ve had in years and without medication.

We had been on the hunt

We had been on the hunt for a new mattress for almost a year by the time we ordered our Zotto. Initially, after much online research (seriously, at least 40 hours of reading forums, reviews, comparing specs etc) we tried an online mattress that was talalay latex. We slept on it for about 3 months but it slept pretty warm and my arm went numb when sleeping on my side. We sent it back. Up next was another online mattress, also with latex top and foam base. This one slept cooler but was also way too firm (and I thought I liked a firm mattress). Another 3 months and back it went. Finally, my wife was tired of us going through all these mattresses so I buckled down and wanted to get it right this time. I was looking at 3 well known online brands that were twice the price of Zotto. Some were hybrids with innersprings, others were not. I was ready to pull the trigger when I stumbled upon Zotto. For a number of reasons, I ordered Zotto. Let me tell you - that was two years ago and we absolutely love the mattress even still. It sleeps as cool as our old innerspring, my back doesn't hurt in the morning, and it provides good support while also letting you sink in slightly and contour to your shape. I travel a lot for work and I still look forward to coming home to sleep on my own mattress. Highly recommended, great company (had an issue that Zotto promptly took care of, over and above my expectations)

WONDERFUL

WONDERFUL !!! We first laid on a Zotto Mattress when we were visiting a newly remodeled casino in California and fell in love with our great night sleep. So, obviously we had to purchase one for our home. We have always had a pillow-top mattress, BUT once we found Zotto Mattress....that's it !! We are hooked and we tell all of our friends and family and even strangers if mattresses are brought up in conversations. I sleep hot, my husband sleeps cold and this mattress accommodated both of us. We are amazed at how solid of a sleep we both get now. EVERYONE SHOULD HAVE ONE OF THESE !!! No more soreness. 100% HAPPY !!! Please keep up the great work and keep this around.

We purchased the king size

We purchased the king size Zotto mattress a few months ago and haven't looked back. It is hands down the most comfortable mattress I have ever slept on. The staff was super nice and easy to get a hold of and the entire process was almost effortless. I would highly recommend to anyone looking for their next mattress.

Nice medium mattress

Nice medium mattress, fills in the spaces nicely. I sleep very good on back and sides. Couldn't be happier.

The pair of Zotto

The pair of Zotto Twin/XL mattresses we purchased is one of our best ever decisions. They fit perfectly with our new Tempur-pedic bed frames and provide a perfect nights rest. My residual lower back pain has virtually disappeared...Thank You, Zotto! A small shipping error by the distributor took only one phone call to Ryan at Zotto to resolve in just several minutes. Top notch customer service. We highly recommend these mattresses and are confident we purchased the best mattresses at the best price, not to mention that the home delivery was great and the set-up was completed in just minutes.

Zotto was #4

Zotto was #4 in my looking for a king size mattress that actually did what it claimed to do. I had a sleep # for 18 yrs and it fell apart (all the foam parts). the second was tuft & needle bad support It would bottom out (ouch). Third was loom & leaf for a back sleeper its ok yet after 10min on my side it became and stayed rock hard (pain plus) . Then after much searching and watching the guys who test mattresses on you tube we decided to try Zotto. From the first time laying on it until now I have never felt an indentation sleeping on it. When I lay down within 5 min all pain from my pressure points are gone. I'm a disabled Vietnam combat Veteran. The support and pain relief this mattress gives is amazing . My sleep has gone from 2 or 3hrs to 5 and 6 hours solid. My wife of 45 yrs said this is the one ! "The keeper" We are very pleased and really enjoy the experience every day. Make your day a great day with Zotto.

This mattress is AMAZING!

This mattress is AMAZING! I was having horrible back problems prior to purchasing this mattress. Since my husband and I have had it, we wake up feeling so refreshed and without any back pain. I highly recommend it!

Fast shipping

Fast shipping and very comfortable mattress as was promised. Have yet to try it in hot weather,house in Coachella valley. Will update this summer.

I love the mattress

I love the mattress. I chose Zotto when I discovered that a nearby hotel casino was using these mattresses and getting rave reviews from it's customers. I'm glad I did. It's very comfortable and I sleep much better than I did on my previous traditional mattress. before

Best Sleep

Best Sleep of my LIFE! Was at Thunder Valley Casino in California and had the best nights sleep. Woke up in the morning and started searching for the brand. Found Zotto and purchased it the next day. Had it about two months now and I can never sleep on an old spring mattress ever again. Not too hot, not too firm, not too soft, perfect!

Such an amazing improvement

Such an amazing improvement from my prior mattress! I look forward to sleeping each night!

I love this mattress!

I love this mattress! With the sea of mattress-in-a-box choices out there, the Zotto is a little softer than the others, which is great for side sleepers like myself. I find myself occasionally sleeping on my back, which I wasn't able to do on my previous mattress. The Zotto support is excellent! Also, it sleeps cool for a memory foam mattress. I'm sleeping more, dreaming more, and waking up with less low back pain than with my old box spring mattress. I really should have bought a Zotto years ago. Shipping was delayed a day (supposed to ship same day) and never did find out why. That's the only thing that didn't exceed my expectations.

When we ordered the zotto mattress

When we ordered the zotto mattress, we had no idea what we were getting. being in lawenforcement 48 years I require a good nights sleep. me and my wife love it , it could not be any better. I truly recommend it to anyone who wants to sleep like a baby.

This mattress is fantastic!

This mattress is fantastic! We discovered this mattress when we were staying at a resort. Went online got a $50 discount in order the king size. My husband and I love it it's the best sleep we've gotten in a long time. We plan on buying a king size mattress for a travel trailer this mattress is that great

Zotto is the perfect mattress

Zotto is the perfect mattress. Two years ago I purchased a Novaform Memory Foam Twin Mattress from Costco for my 6 year old son. He always complained that this Novaform mattress was hot! I recently purchased a new King Size Zotto Mattress and it’s the best. My son absolutely loves the bed; he can actually sleep without waking up full of sweat. If you’re a hot sleeper this Zotto mattress is for you. I returned the Novaform mattress to Costco and ordered a Zotto twin size for my son. Problem solved!

We are thrilled

We are thrilled with the Zotto mattress. Had actually ordered the Zotto mattress for our camper, liked it so well we decided to switch out mattresses and put the Zotto in the house! Now, we want to purchase another Zotto for the camper!!

We have slept well on the Zotto mattress

We have slept well on the Zotto mattress. The only thing that I don't like is that the edge depresses and you roll off if you sleep close to the edge. We might need to get a larger bed to thoroughly enjoy the mattress:) - planning to anyway. Our guests will enjoy the mattress we purchased after choosing a new bedroom set.

Awesome mattress.

Awesome mattress. I was worried it was going to be too firm, but it's just right! Not too soft, not too hard and stays cool.

I'd purchased a Tempurpedic

I'd purchased a Tempurpedic for a small fortune. I slept on one of these at a hotel and bought it. I've not regretted switching, but do regret having invested in the Tempurpedic.

Enjoy the firmness

Enjoy the firmness, I am able to wake up feeling like I had a sound restful sleep.

Great bed

Great bed!! Easy set up. The smell lingers for a bit but going away!

Nice

Cons: Could be a little firmer. Doesn't have handles on the side to help with positioning the mattress. Pros: Delivered within a week. Box had hand holds, which were very helpful. One person can unbox and remove wrapping. Mattress returned to full size and thickness very quickly. Didn't notice any smell when unwrapped. Doesn't make you feel hot. I emailed a few questions, prior to purchase, which were answered within 48 hours. Nice quality. Made in USA.

We tossed & turned

We tossed & turned for weeks on the purchase decision. When the mattress arrived, the toss & turn stopped! Set up took 4 minutes. Trick is to take the mattress and out it in your bed frame before unrolling it. We were told to give it 2 weeks before forming an opinion; it was apparent after the first night that we made the right choice with Zotto. My husband's chronic back and shoulder pain subsided after a week sleeping on the Zotto. I'm well rested when waking up even with just 4-5 hours a night. We now have an appreciation for a good night of sleep because we noticed a difference in our productivity and increase in energy during the day. Great choice!!

very comfortable

very comfortable, easy to set up. I would definitely recommend.

I really love this mattress

I really love this mattress! It is firm but not hard and it sleeps way cooler than the TempurPedic I just got rid of! And it cost 1/2 the price! I wake up with less back and shoulder pain and that makes me happy! Glad I found you Zotto!