Easy Rest vs. Personal Comfort

Easy Rest's Owner Satisfaction

Easy Rest's Supportiveness

Easy Rest's Durability

Personal Comfort's Owner Satisfaction

Personal Comfort's Supportiveness

Personal Comfort's Durability

Browse Easy Rest Customer Reviews

Salesperson was excellent

The salesperson from Easy Rest was great. The delivery team was good, too. They’re kind and polite, and they moved my old Craftmatic bed to the front room and set up my Easy Rest bed. The Easy Rest is much better compared to my Craftmatic that I had for 12 years. It’s a comfortable bed with much better and thicker mattress than my old one. I have a hard time sleeping at night but I sleep easier with Easy Rest. I use mainly the feet adjustment while my husband has to raise the head part because he has COPD, and we both have GERDs. I've also had foot and back surgery, but I like the whole bed. I've already recommended it to people.

Love it!

I love my Easy Rest bed! The presentation given to me pointed out some benefits that could help me with my health and was done very well. That drew me into buying one. I knew Easy Rest bed was something that I needed. They also have a great sales rep and I even called her a month after I got the bed to thank her. She was authentic and a very nice lady. The guys that came here were very cool and nice, got right on their job, and they came to get me because they had to bring the bed all the way upstairs to my bedroom. And they also told me how to use it. The delivery was really quick and smooth.

Sleeping better than ever

There's not enough money to pay me to get my Easy Rest away from me. I have slept better since I've had it than I have in the past 30 years. Before, I've had to get up 7 times a night to go to the bathroom. Now, I sleep more and get up maybe one time a night and that's it. My old bed doesn't compare to my Easy Rest. I got the Easy Rest because of the price. I live on a fixed income, and when the rep told me what he had for us, I took it. Also, the delivery boys need a raise. They took my old bed apart and moved it out for me, and then brought the Easy Rest in and set it up.

Very comfortable

I've had back surgery three times. I’m more comfortable and I rest more soundly than I did before with the Easy Rest. It has helped me tremendously with my back pain which I have suffered for 16 years. I made the right decision in my purchase. Additionally, the sales reps were very courteous, nice and put on a good presentation. The delivery crew made sure I knew all the features on it and how to operate it.

Great mattress

My back was having problems, so my wife got an Easy Rest bed. The delivery team was on time and they set up the bed. I like raising the head part of it especially that I'm about 6'5. It is a great bed. Since using it, my back doesn't bother me as much as it used to.

Not so happy

The guys who delivered and set the bed up were wonderful. But we’re not happy with our purchase. They told me it's too late and they can't do anything about it. They tried to come back and make it softer but it's not. It's uncomfortable and I don't like it. My husband said that was okay but nothing is going to help him as far as his aches and pains. The Easy Rest was supposed to help but it did not. I would never purchase another one or even refer anybody to purchase another one.

Pretty good

With our Easy Rest bed, I'm sleeping much better and when I get up in the morning, I'm not hurting. We love the bed. My husband goes to bed every night and puts the massage on and he goes right to sleep. The only problem is when it quits, he wakes up. My bed squeaks when I turn over. It shouldn’t be doing that. In fact, it sounds like my grandma’s old beds that had those box springs. My bed is separate from my husband’s and he said his bed doesn’t squeak. I can't keep a sheet on the mattress and I'm frustrated with that part of it. They gave us sheets, and my husband's sheet stays on but mine comes off. Other than those, we are satisfied with it. The price is a little high, but we know that anything that is good is like that and if it is going to last us our lifetime, then I'm very pleased in that respect.

Talked into it but love it

I got a call from a fellow from Easy Rest, and he was very nice. I told him I wasn’t interested and wasn't going to buy an Easy Rest bed, but he talked me into listening to him and then he came and I bought one. I've been using it for four weeks now. I like that I can raise my head and my feet.

Bad Sales Practices

Got a cold call from someone at Easy Rest. It was pretty annoying since I told him I didn't want a bed and it was around dinner time. Stop calling!

The salesperson from Easy Rest was great...

The salesperson from Easy Rest was great. The delivery team was good, too. They’re kind and polite, and they moved my old Craftmatic bed to the front room and set up my Easy Rest bed. The Easy Rest is much better compared to my Craftmatic that I had for 12 years. It’s a comfortable bed with much better and thicker mattress than my old one. I have a hard time sleeping at night but I sleep easier with Easy Rest. I use mainly the feet adjustment while my husband has to raise the head part because he has COPD, and we both have GERDs. I've also had foot and back surgery, but I like the whole bed. I've already recommended it to people.

Since having Easy Rest bed...

Since having Easy Rest bed, I sleep longer now and more comfortably. I hadn't had an experience like I'm having now with sleeping. I sleep with my head elevated most nights and then sometimes, towards the end of the morning, I would level my bed out. I'm hypertensive and I'm on medication for that so occasionally, I get crappy and I have swelling around the ankles, and the ability to maneuver the bed for my legs and my back and also to use that position to meditate in my own bed has been a really great experience. I'm able to function better, my lower extremities have less swelling and I also am walking a lot now. Another great feature is after I walk two miles, I can come and lie on my East Rest bed, adjust it and put the massage feature on. My overall experience has been pure paradise for my rest and my health!

There's not enough money...

There's not enough money to pay me to get my Easy Rest away from me. I have slept better since I've had it than I have in the past 30 years. Before, I've had to get up 7 times a night to go to the bathroom. Now, I sleep more and get up maybe one time a night and that's it. My old bed doesn't compare to my Easy Rest. I got the Easy Rest because of the price. I live on a fixed income, and when the rep told me what he had for us, I took it. Also, the delivery boys need a raise. They took my old bed apart and moved it out for me, and then brought the Easy Rest in and set it up.

I’ve had back surgery three times...

I’ve had back surgery three times. I’m more comfortable and I rest more soundly than I did before with the Easy Rest. It has helped me tremendously with my back pain which I have suffered for 16 years. I made the right decision in my purchase. Additionally, the sales reps were very courteous, nice and put on a good presentation. The delivery crew made sure I knew all the features on it and how to operate it.

I got my Easy Rest bed...

I got my Easy Rest bed before Christmas and the sales rep did well. He was telling me the price of the product and then called somebody. And where they messed up on it was when I told them what I was getting it for. They were gonna fix it to what I was paying for the bed or what I would pay for it and they were going to try to make someone come up to do it. Also, something has to be done at the center of the bed because I roll it in together and it's not right, but their customer service people were not helpful. They wanted me to take pictures and send these over. I told them I didn't have the things to take pictures as we're an old couple and live by ourselves. I've been in the hospital many times and they still ain't doing what they're supposed to do. I’m very dissatisfied with Easy Rest right now.

I had no inclination...

I had no inclination of buying a bed but I got one because the Easy Rest salesman was really good and their price was also a deciding factor. With Easy Rest, I have a more restful sleep. I've been broke up pretty bad so it helps for me to have a really comfortable bed to sleep in. I have an eight year old mattress on a bed that I've had forever, it was also comfortable but I like all the added features of the Easy Rest such as the different positions of the bed and the vibrator or massager.

However, the delivery and installation was way below par. I was really disappointed in the attitude of the guys that delivered it. I was told by the salesman that they were going to give me more information and be a little more helpful yet these guys didn't care and couldn't care less about the customer. They act like they didn't have time for me and to do any other thing. All they was worried about was getting to their next job. I was thinking they were going to show me how it was constructed underneath and go over its functions but they didn't do that. They just dropped it off and said, 'Here you go. Bye.' Every time I'd ask them to do something, it seemed it was a big harassment of them. I guess they were subcontractors and not the actual factory delivery people because if they are, it might have been different.

I've got back problems...

I've got back problems and when I had to have back surgery, I never could get a good night's sleep. I was up and down in my chair and into the bed for the last year. The main thing that sold me on this is I got a great deal with Easy Rest. They kept going down and down until I got a reasonable price or what I thought is a reasonable price. Also, the delivery team was great. I've enjoyed the bed so much since I bought it. I like the lifting the head and feet feature because it helps when I have trouble with my feet swelling and it seems that I get better sleep when my head is raised.

The sales representative at Easy Rest

The sales representative at Easy Rest did a great job in pitching his product. He showed us this product, and he did a wonderful job answering all the questions that we had. I had people that had bought into the product and testimonies from them said that they did a nice job. I got the Easy Rest bed to help me with my sciatica and I also had knee surgery.

The Easy Rest sales rep was helpful

The Easy Rest sales rep was helpful and answered all my questions. He was all around a good guy. I have sleep apnea and my Easy Rest bed helps me. Since I’m elevated, I sleep easier. Also, I sleep less and I’m rested when I wake.

I was having problems

I was having problems sleeping on the bed I had and sometimes I felt like I needed to prop my feet up. With Easy Rest bed, I get up earlier, before daylight. I like its vibrator because when my back bothers me or I've got headache, I can go on there and lie down and turn it on, and then it helps ease it up. The sales rep was fine and the delivery team was nice. They set it all up and showed me how to work the remote and the vibrator, and how to bring the head and the foot. I've told everybody about my bed and some of them said they need one too but can't afford it.

I have a lower back problem

I have a lower back problem and poor circulation on my legs so, I wanted one of the Easy Rest beds. The salesperson was nice and she went through every step with it. The delivery went well and it didn’t take them too long. They went through everything. I’ve tried to learn how to use the remote day by day to make sure I’m using it right and I use the head part the most when I’m looking at the TV. I’ve been telling people about it and I told them it’s a monthly thing. They put you in a plan.

Easy Rest's reps

Easy Rest's reps were very polite and informative. I’m satisfied. The delivery of our bed went fine. The guys came and the first thing they did was to get rid of the old mattress and get it out of their way. And they brought in their equipment and begin to install it. There was no problem at all. I thought an Easy Rest bed would be helpful to some of my other conditions. It was time to get another mattress, too. I can’t sleep on my back, and that’s what the Easy Rest is made for. It makes me feel more comfortable. Otherwise, you got to adjust it a bit to sleep on the side. I use the headrest and the foot rest on my Easy Rest the most. Other than that, I probably wouldn’t have spent that much money on one again. I would be much better off if it was like a double control. We have a queen bed. But it would still have been better for us if it had been double.

I got an Easy Rest

I got an Easy Rest for its comfort and due to the way it’s set up. The sales guy that helped me was outstanding. He was here for quite a while. He showed me all the different models, then I finally decided on which one I wanted to get. Then for size, he wanted to make sure that I wanted to downsize, because I got a large one. He delivered the bed himself. He got the old one out, brought in the new one and got everything set up. He showed me the remote and made sure I knew how to do everything, and showed me all. It shows in the book but he made sure I do exactly all the different things.

I had a good experience

I had a good experience with Easy Rest. The sales rep was very nice and wasn't pushy, and most of all, didn't try to make me buy something. She was pleasant to talk to. The delivery team was on time and they gave me an approximate time that they would be there. They were there within that timeframe, and they were very professional about how they did what they did. They were excellent. The bed was adjustable and I sleep better on it. I use the most the headrest, the taking the head up and raising the feet up.

My doctor told me

My doctor told me about elevating my legs so I got an Easy Rest bed. The sales representative was a very nice person and he stayed there trying to do the right thing for the company. Also, the delivery team did a great job. They asked me what my concerns were and I told them. The Easy Rest bed is a lot better than my old bed. I like its vibrator and the heat system and with it, my legs don’t swell as much. I had a good experience with Easy Rest and if somebody would ask me about it, I will give the okay on it.

I had five back surgeries

I had five back surgeries and I couldn't lie down in bed. I've had to be propped up and as a result, I was sleeping in my recliner for the last five years. The rep whom I worked with was really kind. He showed up at the door and explained Easy Rest to me. I had asked for information on it through mail and he came and we talked about it. I ended up getting an Easy Rest bed and it’s the best investment I’ve ever made. The delivery guy, Sam, knew what he was doing. He set the bed up and asked me to get on it and set where I wanted it set. He showed me how to do that which was great. Now, I can now go to bed and lie down. I can raise my head and feet up where my legs wouldn't be straight out. I tell my friends what the bed has done for me. It has been wonderful.

An Easy Rest salesman

An Easy Rest salesman came by and demonstrated their product, then got me convinced to get one. When the delivery team showed up, they did an outstanding job. I've had the bed for two months now and I like it. It's excellent.

Easy Rest looked comfortable

Easy Rest looked comfortable and I wanted to get something for myself so I got one. The sales rep was nice but the bed wasn't really what I wanted. I've had my old bed for about 18 years, and my old bed was softer, and this is too firm for me. I wasn't happy with it. But if I was younger, I would probably love it.

The Easy Rest bed is awesome

The Easy Rest bed is awesome and I made a good deal when I bought it. When the Easy Rest salesman came to my home, we had a good conversation. He was a very nice man, was very knowledgeable about the bed, and explained everything including what the bed does. The delivery of the bed went really well and after the team got it set up, they showed me how to use it. It is very comfortable and I like it. It helps me to sleep too. I also have an apparatus in my legs that is above the bed and it helps the flow of blood to my legs when I raise them up. Then I use the massage feature the most for my lower back. The bed I had before it and which I owned for about four years doesn’t compare at all. I would tell anybody about the Easy Rest bed and they need to get one if they don’t have one yet.

I have a really bad back

I have a really bad back. I read up about the Easy Rest bed and I decided that might be good for my back. The guys that delivered it were extremely nice and very friendly. I asked them everything that I would need to know and they didn’t hang around that longer. So far, it has been wonderful and I’ve had a tremendous help from it. I love it. It has this little thing that you can adjust and you can have it vibrate. I also have restless legs and the elevation feature helps a lot with that. The Easy Rest is worth the money and I would recommend it to anybody.

The Easy Rest salesperson's presentation

The Easy Rest salesperson's presentation made me wanna get a bed from them. Also, I have a bad back and I thought it would be wonderful for my back. It went well with the delivery guys. They did a good job and they explained a lot of things to me. But I noticed that they sent me a bill for 4,000 and something. The rep told me 3,000 and something so, I’m gonna get rid of that right quick. Other than that, I would recommend Easy Rest to any friend.

Easy Rest's rep was a great guy

Easy Rest's rep was a great guy and he explained everything very well. We purchased a bed from them and since then I've found that the Easy Rest mattress is a little firmer. My wife and I ha both have back problems and I was hoping it was gonna help relieve them. However, we haven't noticed a lot of change since getting the bed. Also, the wave system which is supposed to move up and down the bed, through our feet and hips doesn't seem to work. Furthermore, the mattress keeps on sliding off the side of the bed and it doesn't have any kind of support to keep it from sliding. Though it has a foot guard, it doesn't have any guards on the side. Still, I've been raising my head up with it and using the vibration massage feature to soothe my back and improve my blood circulation. I've been happy with my Easy Rest Bed.

I'm not really satisfied

I'm not really satisfied with the Easy Rest bed. The bed is not as comfortable as I figured it would be. Those positions that it would be going are not working for me. Then the vibrator is like some guy shaking your chair all over the place. It's not working like it should. Otherwise, my experience was good. The sales representative was really great. He had a good attitude. He was nice, clean and respectful. The delivery was good as well. They came in, set and adjusted it like they should and showed me what needed to be done.

The sales rep was good

The sales rep was good but I don’t like people sitting at a desk, shoot me a line of bull, then turn around and send me paperwork. They shouldn't give me something then turn around. I like them to be straight and forward. The next one I get, it’s gonna be at my price, and I’m gonna be deciding. I’m gonna set the price and if I can’t get it at that price, I will go somewhere else. Other than that, the delivery team came and did what they were supposed to do. I use mostly Easy Rest's feature to recline the upper part of my body beneath the back and the massage. The Easy Rest is a better bed than the one I previously owned.

Prior to my Easy Rest bed

Prior to my Easy Rest bed, I had a bed that went up and down. However, it was higher and the lower Easy Rest bed was easier to get into. I also liked the vibrating feature it offered so I got one. The rep whom I worked with was very helpful and answered all the questions I had. She was very knowledgeable and it was a fantastic experience. Thereafter, a couple of young guys came and set the bed up. Other people should get an Easy Rest if they can afford it.

I’m a disabled person

I’m a disabled person with a bad back and a bad hip, and I needed something like an Easy Rest bed. The sales rep was good, although I wasn’t informed of all the taxes that were gonna be added on. There was a lot of hidden fees that weren’t explained upfront and it was a big surprise to me because the rep's sales were perfect, otherwise, he wouldn’t have been able to sell me the bed. The salesman didn’t do anything wrong other than to sell the bed, but the hidden fees should have been laid out earlier, and that was the only thing I disliked about the whole process. I wanted the bed because I liked it, but I don't like the fact that if they could do that to me, they could do it to a whole lot of elderly people who are much older than me.

Getting my Easy Rest

Getting my Easy Rest bed was a great decision on my part and their reps made it so easy for me to do that. I liked the rep whom I dealt with a lot and I wish he'd come and visit me more to be a friend. My husband kind of pulled the hair out to them when he found out how much it was but I told him not to worry about it and that I would take care of it. The delivery team was very polite and did their job. The Easy Rest bed is very plushy. I also like the idea that I can vibrate it. If I wanna read, I can keep the head part up to get to a comfortable position. However, it's a really heavy bed and I'm planning to put some gliders underneath so I can get behind it. Nevertheless, the bed has been awesome.

My back hurts

My back hurts and I got a few physical problems. I bought an Easy Rest bed and it’s better than my old bed. I’m able to lift up my feet on it and when I watch the TV, I could pull up the back to sit more comfortably. But I'm not happy with their sales rep. We discussed the price when he came and I really didn’t wanna get it because I live off social security and my disability. Then I was convinced and was given a final price, which was about $3,600. I kept asking if this was all I am liable for and he said that this was all I'm gonna be paying for the bed. It was $100 per month, so I gave it a try.

Easy Rest sent me a card

Easy Rest sent me a card for a free bed and I sent it back to them. I didn’t get a free one, but they sent somebody to come over and he sold the bed to me. I told him I have rotator cuff shoulders and that I have some trouble trying to walk and my knees hurt sometimes. He had good knowledge and he said that the vibrator feature was gonna help me. I got one and the delivery team who brought it was fine.

My husband was having some trouble

My husband was having some trouble sleeping with his back on the mattress we had, so we decided to go ahead, get an Easy Rest bed, and see how that would work. Our sales representative, Ron, was really great and very personable. He was sold on the bed, and when you're sold yourself, it's easier to sell to someone else. He was also the most helpful in all areas and he saw things that we didn’t see that would help us with. Our biggest problem was the date of delivery. When their team first said they were gonna come, we were gonna be out of town, so we had to change dates on that. But outside of that, the delivery went fine. The two gentlemen who set the bed up did a very good job. They also talked to us about the different things that were on it and how to use it.

In terms of sales

In terms of sales, the reps were aggressive, but they lowered the price two or three times. I told them the high interest rate is ridiculous and I didn't like it, so I had someone else to give me a loan that was much more acceptable. Occasionally, I raise the bed up while watching TV, but health-wise, I depend on the VA and another personal doctor. All in all, the Easy Rest bed has some flexibility on it (i.e., lifting, raising) and the heating pad is comforting, which I use it most of the time.

Browse Personal Comfort Customer Reviews

Best bed I have ever slept on - Mike B.

Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.

Compared to Sleep Number functionability, theirs are almost - A T.

Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.

Be prepared to spend hours assembling the bed and referring to their video. No white glove service.

A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.

When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!

My son recommended Personal Comfort - Marilyn P.

My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.

I did a lot of research on an air mattress bed - B W.

I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.

We are very happy with our new Personal Comfort bed - Diana P.

We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.

We previously bought and used the Big Name competition number bed - Thom I.

We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.

Bad experience - Thorsten S.

Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.

This is a horrible product - Michael H.

This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.

Personal Comfort Beds BUYER BEWARE - Ba P.

Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!

So I ordered the A8 Top panel XL - Anthony Maszerowski

So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.

The bed works as expected - Matthew Kean

The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.

We love our Personal Comfort bed - Linda Fitzpatrick

We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.

Great bed - Douglas

Great bed, great service.

Awesome bed - Tim O'Brien

Awesome bed! Very happy!

Great air mattress! - James

The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!

Best bed ever - Elizabeth Kennon

The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.

The ONLY problem I have (which is just… - Jane

We LOVE our Personal Comfort mattress!

Everything I expected - John P

Everything I expected. Relative to the competition a great value.

so far very good - Dorothy Helm

so far very good

when I call they are very helpful…no problem - Robert Reynolds

when I call they are very helpful noproblem

Nice mattress, but lots of hassle getting there. - Holly Shively

I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!

I have owned a Sleep Number bed and… - Bryan Bendik

I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.

bed is just OK.. - maryellen taggart

bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again

Excellent - RBT STUDIO KOTAMOBAGU (Official Youtube)

Excellent i like

I thought the experience was great and… - Elizabeth Miller

I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.

The bed is good quality and… - Cecil

The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.

Bad experience! - William

While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.

Personal Comfort Beds are the way to go! - H2

Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!

The bed itself is fine - Jonathan Brown

The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.

So comfortable!

We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!

Good in the beginning

My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.

Very Good bed

We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.

Not a comfortable bed

We purchased the personal comfort bed after watching the video that said it was better than a sleep number bed. My husband and I both have back problems and was looking for something we could rest on. We were unable to rest and got up every morning aching all over. I purchased the bed they suggested and was told I could return it within the first 120 days if I didn't like it. What they didn't tell me was that the adjustable base, which cost $1800, in not returnable. We had problems with the bases when we first received them and had to deal with the company that makes the bases, which is a different company, even had to climb under the bed on the floor, to get it working properly. The people that delivered the bed left without it working . There were even staples sticking out of the bottom of the bases where papers had been pulled off and left the staples. I would not recommend this bed but if you do decide to try it be aware that the base in nonrefundable. I personally cannot afford $1800 for a base that I cannot use.

THEY GET YOU WITH THE FIN E PRINT

Think twice before purchasing a bed from Personal Comfort! There is fine print they don’t tell you about, such as, the bed base is not returnable or refundable! We researched for months before purchasing this bed. They had us on the phone over an hour during the initial sale, answering every question we had, reassuring us we had 120 DAYS to change our mind, and also selling us on extra mattress protectors etc, worth hundreds of extra dollars. You only have the website to see the products. And when our bed arrived, it looked like a hospital bed, not like the one on the website. It wasn’t until we started having problems in the first few weeks of having the bed, that we learned that we unknowingly agreed to some fine print, that our base was not returnable. That was NOT made known during the call. We were told multiple times that we had 120 days to change our minds. It wasn’t until we took them up on that offer that, in fact, you cant. On top of that, the bed was manufactured by multiple companies, and the base of the bed ( the part you will have problems with) is made by Reverie, and reverie has a customer service number that, if they have a high call volume, and wait time is more than 5 minutes, you have to leave a message and wait for them to call you back. VERY inconvenient. After 3 months of back and forth phone tag, my control box for the bed was finally replaced, and still would not work properly. I was promised an extension and a compensation for all the trouble, which was never given. But several times I insisted that I just want this bed gone and my money back, and I was denied. And when it went past my 120 days, they said “sorry, youre past your 120 days.” Personal comfort offered a 0% interest for a year, which turns out to be a credit card. I started a dispute with that credit card company. This credit card company did not ask my side of the story, and when personal comfort LIED on many accounts about the status of my account (such as, the customer wont contact us…) the credit card sided with merchant. I have had this bed since July and it is now March. One side of the bed hasn’t worked since 6 weeks after I got it, and the other side of the bed hasn’t worked since about Christmas. You have 4 different companies you work with for this one bed. (personal comfort, reverie, the repair company, and the credit card company.) This has been an absolute DISGUSTING experience.

Worst mattress and customer service ever

After much research we purchased a bed on April 8,2020. Due to Covid the order was delayed(not the company's fault). After contacting the company in May to find out the status of our order they agreed to ship but not do the in home setup, we agreed to this as we had already paid for the bed 2 moths prior. We received the bed and the base the end of may. We watched the you tube video for set up as no instructions came with the product only how to attach the guard around the edge of bed. First complaint (DO NOT BUY THE SPLIT TOP BED) the split in the top is very uncomfortable, its not like it shows in pictures as you or your spouse will slide though the split, it does not matter if the bed is flat or raised(more if raised). Secondly the bed is super uncomfortable, it is as hard as a rock and no matter what number you put it on. Third we slept on this bed for two weeks only and immediately requested a return(in June) they sent us the paperwork RMA to fill out and FAX in you can not email it, we did that they received it and confirmed in Email with a ticket number. Never heard back so called again in July only to speak with another representative that stated only the mattress is returnable not the base, told her was never told we could not return a $2500.00 base and she said they would listen to the original sales call to verify and if that was the case they would take the base back. We never heard back so we have had this ginormous bed sitting in our living room for 5 months, Today I call once more and get yet another representative that tells me I need to send in yet another RMA for the return of the mattress only, I ask to speak to a supervisor and the response I got was no and you can not return the base period, (I WOULD NEVER SPEND OVER $2500 ON SOMETHING I CAN NOT RETURN). Lastly the customer service is a JOKE. They intentionally make you wait the 120 days so you can not dispute with the credit card company.

8 Months And Loving It

My wife and I had slept on waterbeds for the first 30 years of our marriage and loved how comfortable they were, but we got tired of having to constantly having to drain them to patch the tiny holes that would develop. We tried a lot of different mattresses, but decided the smart airbeds came closest to matching the waterbed comfort. After looking at the way the different beds were made and the prices, we selected the PC A6 King Size. After 8 months, the bed is still just as comfortable as the day we set it up.

The worse customer service

Please same your self the trouble the worse customer service. They will not call back and no way to get refunded.

The Good and the Bad

Purchased about three years ago. Love the bed and it is very comfortable. However, it developed a leak where the air filling hose is sewn into the air chamber (found it in my neighbors pool). The majority of Personal Comfort components are backed by parent company "American National Manufacturing Inc." When dealing with them, I discovered that the chamber was at the 50% warranty coverage due to age. Normally, I would find that acceptable, however, this leak was clearly a manufacturing issue due to location. I offered to send it to them so they could use it for quality control or perhaps improve design. They stated that since they had very few failures in that area, they didn't want to look at it. I found that humorous as if that were the case, I would have liked to see them support me with a 100% covered replacement air chamber as this would have been highly unusual. Oh well, 50% is better than nothing and the bed is great but a little disappointed at that they didn't take a stronger stand behind their product.

Heaven

I am very pleased with my bed. It makes me happy. That's about it. I bought a sleep number mattress that fell apart within a year but I used it for years until I searched for years until I decided to pick one and I picked a winner. I am planning to upgrade and I hope I can easily. Buy one you won't regret it.

FRAUDSTERS - BUYER BEWARE

These crooks sent a CHEAP INFLATABLE Mattress to me and when I returned it, they are refusing to provide me a refund. Even lying to my Discover card Merchant, telling them it was NOT returned!! Liars!!!! I Am Only 22 Years Old And Got Duped By These Crooks Into Spending $1,000+ For An Inflatable Mattress And They Don't Honor They Refund Warranty!! They Said 100% Money-Back - Liars!!!!