Dutch Craft's Owner Satisfaction

Dutch Craft's Supportiveness

Dutch Craft's Durability

Shifman's Owner Satisfaction

Shifman's Supportiveness

Shifman's Durability

Browse Dutch Craft Customer Reviews

Can I get a LOVE IT HellYeah

Can I get a LOVE IT HellYeah. We are not made of money but if you want to sleep the whole night with all the energy that a good night sleep will afford you then save up or what ever you have to do bite the the bullet get one. You can think me later and trust me you will. If you think of it as an investment for your health or wellbeing whatever it may be great investment. And not really that much at $1000.00 for a king size memory foam that is hand crafted. PS. We bought the firm and that is just what it means it will ease up some not much that's what we were after as I said we love it but the firm mattress in the store has had some time to break in some keep this in mind your purchase will be FIRM for a little bit just keep rotating every 3 months and you will be sleeping pretty in no time

I have had my Dutch Craft mattress for several years

I have had my Dutch Craft mattress for several years. It is the Caress Pillow top . Thought of getting one of the newer models that look so comfortable but I absolutely love my Caress!

Very disappointed

Very disappointed. Our new mattress sinks after laying on it for a few minutes, and I mean way down! My husband and i toss and turn all night waking up with sure backs and hips. Not to mention our arms frequently fall asleep because of the odd pressure points it puts on you. After a Couple days of having it we called the dealer about what to do and they hung up on us.

Worst Mattresses Ever

My wife and I bought a queen mattress about 10 years ago, one of the higher end mattresses with the Tempur-Pedic foam topper, and absolutely loved it.!! It finally wore out, (after 10 years, and 4 more kids) and when we went to replace it, we could not find one locally. Tried another brand, I hate it..! I wish I could find another one locally. I'd buy another one in a heartbeat if I could find one.

Love it!

Love it! I got my mattress two years ago, absolutely the best decision I've made. They are not the cheapest mattress, but worth every penny :-)

Absolutely

Absolutely love my Dutch craft mattress! Best mattress I've ever owned!

I love my gel foam mattress

I love my gel foam mattress it's a serene from the doctorJ series bought it from Jr Troyer at his store in Boardman ohio

I purchased a mattress

I purchased a mattress from a dealer in which was not the mattress we looked at. I called dutch craft and talked with Kaitlyn she told me the guy was wrong in what he sold us. We bought the hybrid cool gel. when we get home with it it was a totally different mattress the model number we got was a 4634 in which Kaitlyn said was their cape cod line and was a cheaper mattress than what we bought. She said she would take care of problem because of people selling their product inc...orrectly. When I called back to comfirm another model number to make sure I am getting what I paid for and neither Kaityln or the owner Eli would talk said I had to go thru dealer. They are selling incorrect advertised items and said there was nothing they could do after she had already told me what we bought was a totally different mattress alot less quality. We will never purchase another mattress from them and neither should any one else. thanks, Damon Evans

great people

great people great product very good to work with they take care of their customers!!! Great American Hometown company doing well ! thanks plaid us with mattress toppers for a current mattress and are houseboat and the best thing ever great quality great product very comfortable

Very disappointed

Very disappointed. Our new mattress sinks after laying on it for a few minutes, and I mean way down! My husband and i toss and turn all night waking up with sure backs and hips. Not to mention our arms frequently fall asleep because of the odd pressure points it puts on you. After a Couple days of having it we called the dealer about what to do and they hung up on us.

We purchased 5 queen mattresses

We purchased 5 queen mattresses for our new home. COULD NOT be happier. Different models, and very pleased with each one. Mattress covers and pillows are excellent as well. HIGHLY recommend Dutch Craft.

I have had my Dutch Craft

I have had my Dutch Craft mattress for several years. It is the Caress Pillow top . Thought of getting one of the newer models that look so comfortable but I absolutely love my Caress!

Love it!

Love it! I got my mattress two years ago, absolutely the best decision I've made. They are not the cheapest mattress, but worth every penny :-)

I love my gel foam mattress

I love my gel foam mattress it's a serene from the doctorJ series bought it from Jr Troyer at his store in Boardman ohio

Absolutely love my Dutch craft

Absolutely love my Dutch craft mattress! Best mattress I've ever owned!

Absolutely horrible mattress

I bought the initial mattress in Nov 18 and in less than 3 months, the top layer was separating. The company came out and did replace the mattress. The second mattress did the same thing at about 4 months. Called the company multiple times and was eventually told that since they already replaced it once, they wouldn't replace it again. My only option was to take it to them in Celina TN - 5 hours away and leave it for repair. This was not feasible, so I asked to speak to the owner. After repeated assurances that he would call me, it has been almost a year and still just crickets. I will NEVER buy another Dutchcraft product.

Lousy Mattress

I am writing this review at 12:14 AM because it's almost impossible to sleep on our new Dutch Craft mattress. If I am tired enough to fall asleep I am awake at 4 AM aching and miserable. The foam smells like chemicals and it sinks in the middle. Everytime my husband moves the whole mattress moves like a water bed. We wasted over $1500 on a mattress that is worse than the old one we replaced. Makes me angry. We could have bought a cheap mattress and been more comfortable. My suggestion is stay away from this brand.

Browse Shifman Customer Reviews

I bought my first Shifman Mattress...

I bought my first Shifman Mattress in Bloomdales in 2001. It lasted me over ten years and was only tossed out due to the impossibility of getting such a heavy, well-made mattress down my third floor tenement stairs. I switched brands to my regret and have never gotten the good night's sleep I had with my Shifman. I can't even turn the mattress over because it is a one-sided mattress, something I was unaware of. When this one bites the dust, I'm returning to Shifman. It is a costly product and worth every cent.

I am extremely disappointed...

I am extremely disappointed with the performance of our Shifman mattress but even more disappointed with their customer service. We purchased a king pillow top mattress 20 months ago. Within a few months, large depressions began to form on each side of the bed. I called the store and was told to turn it more frequently than the once per month recommended by the manufacturer. I followed instructions and the depressions worsened. It felt as if we were sleeping in a trough with hills on either side! I contacted Shifman and received no response. I then contacted the store where we purchased the bed. They sent out a representative as well as the Shifman rep. The Shifman rep told us this was normal and we should turn the bed 90 degrees and sleep on the short axis for a month or so until the middle of the bed compresses. He never touched the bed or took any measurements to judge the depth of the depressions. Bottom line.....they will do nothing to correct the situation. Shifman has a 10 year non-prorated warranty but, clearly, they don't stand by their product. My only hope, at this point, is that the furniture store has a higher ethical standard and will make this right. Lesson learned- price is not a predictor of quality.

$4,500 for a queen size mattress and foundation...

$4,500 for a queen size mattress and foundation and a back ache every morning! When I called their customer service, the response was (1) it was my fault because the mattress had not gotten used to me yet (after five months?) and (2) what do you want us to do about it? Then, she hung up. A second call was even worse. Someone who said she was Eileen screamed when I protested about the first call and said 'I can put you on hold' before hanging up. The crudest, rudest people I have ever encountered in business. Needless to say, their creation is out of my house, and none will ever return.

Shifman Mattress

A good nights sleep is of utmost importance! I've bought Shifman mattresses in the past and although they are bit pricey, they are top quality, comfortable and well worth the cost...you get what you pay for. I would highly recommend Shifman Mattresses!!!!

Most comfortable bed

We have been had 5 different beds in 16 years. This is the first bed that is so comfortable and supportive that we are getting the best sleep we ever had.

I'm awake

I'm awake bc a "fell in a slope" in my 4 month mattress. Stickley stands by there low quality product. Maybe Shifman Mattresses does too....

Wow Shifman Mattresses

Wow Shifman Mattresses Your refusal to uphold the warranty of your product is quite disappointing. For a product that is so expensive and allegedly so high quality I would expect more from the manufacturer!

Had my first night's sleep

Had my first night's sleep on my new Shifman.. It was incredible! Thanks to the amazing artisans!

Well made but too heavy

I was tired of low quality mattresses and wanted a mattress that could be turned. Research led me to Shifman. The problem is it is too heavy to turnover. Even when my son helps me it is too heavy. Whats the point of having a two sided mattress if its not realistic to turn it. Big grooves develope even when you rotate it. I gave 3 stars because its made relatively well but for the money spent I'll just get a regular new mattress every 5 years.

pillowtop are terrible

went thru 3 of their mattresses all of which bellied within months and had to be replaced. Now on a fourth non pillowtop which may be doing the same thing. had previously owned shifman for years with outstanding performance but they seem to have changed their design to allow the mattress to bend for mechanical beds. we’ll see haw the “tradition” model holds up.