Dreamcloud vs. Stearns And Foster
Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Dreamcloud
DreamCloud is one of the most exciting brands with 3 of the best rated hybrid mattresses available. The DreamCloud offers the highest value of any hybrid mattress, featuring ultimate support, balanced pressure relief, and a cashmere blend top. The DreamCloud Premier is a fluffy dream that doesn't sacrifice support, great for all-around sleepers. Their DreamCloud Premier Rest adds a pillow top with a 16'' profile for the pinnacle of sumptuous, plush comfort. With customers reporting a deeper sleep and a 365 night trial, this is one of the best luxury bargains anywhere. Now available in Canada.
Stearns And Foster
Stearns and Foster has been around for over 150 years with its last few decades being a part of the mattress conglomerate Tempur-Sealy along with brands like Tempur-Pedic and Sealy brands. With such a long legacy, they have become a recognizable name-brand known for luxury craftsmanship and high profile hybrid designs. With most customers experiencing the pillowy comfort they are known for, there have also been reports of durability concerns from customers over the recent years.
Based on our aggregated reviews and our scoring method, we recommend Dreamcloud in this match up!
See Our Full Review of Dreamcloud
Mattress Score
Overall Score:
Dreamcloud: 9.7/10
Stearns And Foster: 7.3/10
Customer Satisfaction:
Dreamcloud: 9.7/10
Stearns And Foster: 7.2/10
Price Value:
Dreamcloud: 9.7/10
Stearns And Foster: 7.5/10
No Back Pain:
Dreamcloud: 9.8/10
Stearns And Foster: 6.5/10
Price:
Dreamcloud: $839-$3838
Stearns And Foster: $1699-$8998
Dreamcloud:
Get Up To 50% Off Mattresses
Stearns And Foster:
Buy Online: Get Best Deals
Dreamcloud's Owner Satisfaction
Great customer satisfaction scores are what shoppers want to see. Customers give these mattresses higher marks than most competitors, which should make you feel confident in doing more research into the product offering. Keep reading on to learn about the specifics and how they will relate to your body!
Dreamcloud's Supportiveness
These mattresses are well supportive versus other competitors. Their materials offer solid support for the back and hips and help sleepers feel comfort. Reviewers are keen on describing these mattresses as supportive and and talk about good initial performance while sleeping.
Edge Support
Edge support is an important attribute for those that lay close to the side of the bed and are looking for a supportive surface. These mattresses do a fine job with good edge support towards the side of the mattress.
Bowling Ball & Density Tests
The bowling ball test helps measure the firmness and even support of a mattress. These mattresses do well keeping things even and resilient throughout the mattress.
Dreamcloud's Durability
Longevity, along with initial comfort, is the most important factor in selecting a new mattress. Getting up to a decade of use out of a mattress is well rated in terms of longevity. That said, there are a lot of factors such as body weight and craftsmanship that can affect durability. Customers rate these highly for durability. There are some customers who are heavier that may find a slight decrease in durability.
Stearns And Foster's Owner Satisfaction
Customers don't always feel good about these mattresses. Some sleepers were unhappy with the comfort, but others were really pleased. Due to this, one of these could be great for you, but it also may be a problem. Do additional research below to learn from customers if one of these will work for you.
Stearns And Foster's Supportiveness
Support is extremely important for the comfort of a night's sleep. These mattresses do well in supporting folks at the beginning, but there are those that found their mattress less supportive. This is one reason to really do your research to make sure that these mattresses will fit your body type.
Edge Support
Most folks find edge support to be an important deciding factor on the feel of a mattress. These mattresses have okay edge support for most sleepers, but there may be issues with dipping on the edges for some.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of these mattresses, there is initial support throughout the mattress is fairly even for most sleepers. Some reviewers, though, have described issues with support issues over time.
Stearns And Foster's Durability
Unfortunately, these mattresses aren't appreciated as well for their durability. While some customers felt well supported, others talk about problems with comfort over a short duration. Make sure to take a look at the specifications, warranty, and reviews before buying.
Browse Dreamcloud Customer Reviews
could not be more impressed
DreamCloud entered our life recently and we could not be more impressed! It is clearly comfortable for all types of sleepers because I am a side and stomach sleeper and my husband is a back sleeper. We don't have a fancy bed frame, so I can say it is supportive all on it's own.
Show More Reviews Show Less Reviews
can't wait to sleep with DreamCloud tonight
DreamCloud has actually made me thirsty for sleep. I can't wait to spend time on it at night. Maybe because it's so plush and luxurious, but I honestly have never had a better sleep. I can't believe how lucky I feel over getting one. I have started telling all my friends about it. It's a cozy experience that you just have to feel for yourself to believe. I was also so psyched about their trial policy, but I have to say that I'm not worried at all. DreamCloud is a beautiful sleeping experience, thanks to the supple support of the cashmere cover. Thank you so much!
Heavenly sleep experience
A truly gratifying sleep experience starts with a great mattress. DreamCloud is a perfect example, nurturing my sleep from start to finish. I felt cozy and protected by its multiple foam layers. The sleep only got better throughout the night, and I am pleased to report that even after all the weird sleeping angles I put it through, not once did I wake up throughout the night. Snug as a bug in a rug is a perfect way to describe this. Maybe it sounds funny to say that you are soothed by a mattress, but the comfort and familiarity of DreamCloud has made going to bed a real treat. Its sturdy craftsmanship and superior materials manifest in a delicious sleep experience.
layers of heaven
Layers of heaven is how I would describe DreamCloud. Each layer of memory foam comes together to support my body every night. I have no pressure points or sore muscles when I get out of bed in the morning. The combination of springs and foam makes for a truly dreamy mattress.
Best of all worlds and at a great price
DreamCloud is a truly seamless experience. I can feel all the foam layers come together to perfectly hold my body up. It's like floating on a cloud. I wondered what the hybrid mattress would feel like since I've either slept on memory foam or springs, and this truly is the best of all worlds. It's comfortable and luxurious, but without the crazy pricetag of other mattresses. Thanks DreamCloud!
Excited to go to sleep
After trying other internet mattresses and not being happy with strictly memory foam, I was intrigued by DreamCloud’s blending springs and memory foam. I thought why not try it. It was easy to have delivered and set up. My first night sleep was great. My second night was also great. DreamCloud has changed how I feel about sleep. I’m actually excited to go to sleep each night. I’m watching less shows before bed and actually sleeping though the night.
magic cashmere carpet ride to the best sleep experience
DreamCloud is the best way to experience sleep. You get a DreamCloud and you are stepping onto a magic cashmere carpet taking you straight to sleep. My husband and I could not be more comfortable each night in bed with DreamCloud. We’ve definitely been sleeping better, and I think dreaming better too on all those layers of plush memory foam.
Changed my life, feel like a new person
I had put off buying a new mattress for years. It was a hassle to get rid of my old mattress and spending a whole day in a mattress store testing out mattresses that all feel the same was not my cup of tea. A quick internet search brought me to DreamCloud. I figured I would give it try since they took away my old mattress with an easy exchange process, and with their Everlong Warranty, I knew I had nothing to lose. I had no idea how much I had to gain. DreamCloud changed my sleep and I wish they had come out with DreamCloud years ago.
My dog loves DreamCloud too
My dog used to always sleep with me in my bed, and ever since I got DreamCloud I swear I can’t get Champ out of the bed. I know that I love DreamCloud and sleep better on it than ever, but Champ has completely fallen in love with DreamCloud. Maybe it’s the cashmere cover or perfect bounciness, but one thing I know is that we are both fans!
Mattress feels made for me.
A night of easeful sleep was all I ever wanted. I tried many different mattresses, but never found one that felt right for me... until now. I'm satiated, and it's all thanks to the easeful and fluid support that I feel when I lay down on my DreamCloud. The DreamCloud makes sleeping easy and fun, its foam layers create a comforting and dreamy sleep experience that reminds you of sleeping as a kid -- not a care in the world. I'm not great with words, but supple is one that comes to mind when I think about the cover that's on top. Give it a shot, it's been brilliant for me and the wife loves it too.
perfect cocoon of coolness and comfort
When my wife ordered a DreamCloud, I had no idea that my whole life was going to change. Gone were the aches and pains in the morning, gone were the restless nights tossing and turning, and gone was the feeling like sleep was never going to be comfortable. DreamCloud moves beyond comfort to make my bed the most inviting place. I skip my easy chair at night. I never sleep hot on DreamCloud, it’s like I am cradled in a perfect cocoon of coolness and comfort each night.
layers of heaven
Layers of heaven is how I would describe DreamCloud. Each layer of memory foam comes together to support my body every night. I have no pressure points or sore muscles when I get out of bed in the morning. The combination of springs and foam makes for a truly dreamy mattress.
buy a dreamcloud - you won't regret it
I never thought I would be one of those people telling other people what to buy. It's none of my business what people spend their money on. That's how I was before DreamCloud anyways, now I'm telling everyone about it. If everyone could experience DreamCloud for just one night, they will understand that this is really not a mattress, it's really a cloud. I never realized the importance of sleep until I started sleeping restfully and I never realized the importance of a mattress until now.
One Word: WOW
If you compare internet mattresses you might get as confused as I did about which was best. There seem to be a lot of options, but the reality is there should only be one. DreamCloud. One word: WOW. As soon as I get into bed my body instantly relaxes and melts into DreamCloud. I fall asleep almost instantly, and wake up feeling like I was cradled in the clouds all night. If you are feeling unsure about which mattress to get, definitely don’t think about second. You won’t regret a night of DreamCloud – actually you will probably think you are crazy for ever not having DreamCloud.
Must have for anyone who thinks their back pain is insurmountable
I’ve suffered from back problems for fifteen years. Finally after my chiropractor insisted that I get off my springy mattress that was poking at me, I decided to bring DreamCloud into my life. After a few weeks of truly comfortable sleep, I started noticing my back pain subsiding during the day. DreamCloud is a must-have for anyone who thinks their back pain is insurmountable.
Helped my snoring - and my marriage
I was a notorious snorer. It got so bad two years ago that my wife turned our home office into her room. I had tried everything to stop snoring from sleep aids to nose plugs but nothing worked. Finally I decided to invest in a GOOD mattress. DreamCloud allowed me to finally sleep deep enough and comfortably enough that my snoring stopped (at least enough for my wife to come back into bed with me). DreamCloud saved my sleep, and it might have saved my marriage too.
Breakfast in bed - all the time
Have you ever had breakfast in bed with DreamCloud? I bought my husband a DreamCloud for our 20 year anniversary and it feels like we just renewed our vows. Honestly, getting into bed together was starting to feel like a bit of a chore but now, with DreamCloud, it feels like our marriage has something new, luxurious and truly dreamy. We both love the plush cashmere top and the combination of foams mean that we have breakfast in bed all the time!
Turned bedroom into Spa
My bedroom became a spa the moment I met DreamCloud. I’m actually inspired to take better care of myself in the evenings. I take baths, meditate, and read before getting into DreamCloud. DreamCloud takes care of me and makes me want to take better care of myself.
Beats everything in stores hands down
Nothing we saw in any stores compared to what we felt the moment we got our DreamCloud. Before we even slept on it, we could see that this was something unlike any other mattress. It looks extremely plush and cloud-like and it feels like sinking into a sea of clouds. DreamCloud is truly heaven.
Great velvety experience for this student
I ordered the DreamCloud because I went back to school to get a masters and having problems in school staying awake. Maybe because it's been 20 years since I was in school, and before DreamCloud I had dead arm syndrome in the morning, and was craving some relief. DreamCloud came through with that relief in a big way. It's memory foam has a feeling that's almost juicy. That might sound funny, but I mean it's so velvety and supple! Sleep comes easy now, and I do feel like I've turned a corner all thanks to the DreamCloud. I'm especially happy with the cashmere cover, that has a downy vibe to it that I just can't get enough of. Drifting off to sleep is easy now.
Great mattress. Highly recommend.
Purchased Dreamcloud based on reviews and price and was not disappointed. Highly recommended.
Really like sleeping on a cloud.
Love my DreamCloud!!!
I was a little annoyed with the delays but it was worth the wait! We absolutely Love our DreamCloud California King mattress, we paired it with a Nectar Foundation and could not be happier with our purchase! We have been through several mattresses over the past few years from Serta to Sleep Number and hated them all! We have not slept so well in years and wake pain free! I will order another for my guestroom soon.
safe haven at home
DreamCloud has become my safe haven at home. I find myself hitting snooze, and then sipping coffee in bed in the morning, and then skipping my couch at night to read in DreamCloud. The luxurious foams contour to my back so whether I am sleeping or sitting up, I always feel incredibly supported. I can’t imagine my life before DreamCloud, and if I were to guess what actually sleeping on a cloud felt like, it would be DreamCloud.
contouring memory foam and plush cashmere yes please
Sinking into something like a cloud, DreamCloud’s tufted top offered the most restful sleep I’ve ever had. I had never slept on a hybrid mattress before, but the combination of the contouring memory foam and the plush cashmere sounded incredible. DreamCloud felt so wonderful and is without a doubt the most enjoyable night’s sleep I’ve had.
best night's sleep, period
Back pain, hip pain, shoulder pain. You name it and I had it before taking a flight to destination DreamCloud. Each night seems to cradle my body even more than before. If I slept this good as a child, I don’t remember it. DreamCloud gives me the best night’s sleep, period.
be prepared to fall asleep fast!
Don't lay down on DreamCloud unless you are prepared to fall asleep! Really, laying down on DreamCloud transports you to a sleepy, cloudy place where any stress just fades away. I fall asleep in less than 10 minutes every night with DreamCloud.
Like sleeping on a cloud
Like sleeping on a cloud! DreamCloud has only been apart of my life for 2 weeks and am beyond happy about it. The whole experience from start to finsih was very easy. They removed my old mattress. I was happy they did that. I've never looked back. It's actually very hard to imagine ever going back to anything that wasn't like the plush, soft, incredible sleep that is DreamCloud.
Sleeping in on weekends for first time in 20 years
DreamCloud has taken me to a new Dream world of sleep. I always heard statistics you sleep 1/3 of your life. Personally I always thought sleep was a waste because I never felt comfortable or rested. Sleep was just never something I looked forward to. Sometimes at night I would wake up with numb hands and feet which was weird. But DreamCloud plush memory foam made me look forward to sleeping. All the foam layers come together to create the feeling of sleeping on a cloud. Now I get why people want to sleep in on the weekends. My wife actually says that ever since DreamCloud I like to sleep in. It's incredible. I don't want to get out of bed in the morning.
Fall asleep in 10 minutes
I dream better with DreamCloud. DreamCloud makes falling asleep a breeze. I used to have problems falling and staying asleep. My doctor diagnosed me with sleep apnea and insomnia. In fact, I was a pretty bad case. But with DreamCloud, I’m so comfortable and just sink into that plush cashmere top every night I fall asleep after about only 10-20 minutes. It used to take me hours to fall asleep and then I was always waking up. Now I can fall asleep easy and sleep through the night.
Supports my back and helps me recover fast from working night shifts
As a nurse, I am on my feet up to 20 hours a day. Sometimes I work the nightshift, which can throw off my sleep for days. I know the importance of good sleep and investing in a good mattress. I really did my research when it came to DreamCloud. I wanted to make sure it was the best bed for me. It seemed like it would be, and it has such a good warranty so I thought why not try it. I don’t regret it. Every night it supports my spine in a way that feels like it’s not just supporting, but wrapping my back in cozy and comfortable foam. When anyone at the hospital asks about beds, I would recommend it to the other doctors in the hospital and the patients who seek healthy sleep.
I don't want to get out of bed
DreamCloud has taken me to a new Dream world of sleep. I always heard statistics you sleep 1/3 of your life. Personally I always thought sleep was a waste because I never felt comfortable or rested. Sleep was just never something I looked forward to. Sometimes at night I would wake up with numb hands and feet which was weird. Or even if that didn't happen I just would toss and turn and wake up randomly. But DreamCloud plush memory foam made me look forward to sleeping. All the foam layers come together to create the feeling of sleeping on a cloud. Now I get why people want to sleep in on the weekends. My wife actually says that ever since DreamCloud I like to sleep in. It's incredible. I don't want to get out of bed in the morning.
The perfect nesting mattress
I have been delighted with DreamCloud. Its lavish foam has lead to the most contented, hearty sleeping experiences of my life. The foam layers work together to create a truly sensuous experience that I can only liken to sleeping on a giant slab of butter. It may sound funny, but the support is real, and DreamCloud can still feel as soft as wool when it counts. The perfect mattress for nesting all day, and sleeping all night. I never want to leave it. I can't wait to tell the rest of my family about it, though most of them know, DreamCloud is like a good friend that doesn't let you down. If you're in the market for a new mattress that has heart, this is the one for you. I've never been more pleased.
Serene and satisfying sleep has never been easier
DreamCloud gave me a gift that I didn't think was possible: a sound sleep. I've always been a particularly light sleeper, and I wasn't sure that there was anything that could be done. Enter the DreamCloud: its memory foam supported me, while the topper created a truly serene and satisfying sleep environment. I've never felt more restored and gratified at the end of the night. I thought it was my lot in life to only sleep for a couple of hours, but the heavenly cashmere materials left me feeling cared-for and protected. I got a full eight hours for the first time since I was a kid! If you're thinking about switching up your mattress, do it. I have never been more soothed during sleep than I am now, and it's all thanks to DreamCloud.
reliable company, well made mattress, plush sleep
The DreamCloud is such a serene sleep experience -- like sleeping on a cloud cover. I've had my fair share of mattresses, I travel a lot for work, but this foam has made all the difference when I come back. The DreamCloud is totally reliable and super well made. I noticed the difference the minute my back hit the pillow top. Totally gratifying and peaceful experience! I slept the way I hadn't since I was a kid. The shipping was easy, but the best part was definitely DreamCloud's cozy and cloud-like mattress foam. I couldn't believe it. Feels like I lucked into a great one.
White glove delivery and wonderful sleep from day 1
Listen up: this mattress made me change the way I think about mattresses. I can't heap enough praise on this thing, as since the first night I've had it, I'm sleeping better, and it's all thanks to the DreamCloud. The eurotop cover is actually hand anchored to the foam base, and has this double stitch that actually makes you feel like you're sleeping on sumptious clouds. I toss and turn in my sleep a lot, and it's totally stayed in place the whole time, so super durable there. I'm also a small person, so it was super helpful to have the white glove delivery. They actually deliver to any room you ask, which was a totally relieving experience for me! I sleep so well and so often now, the only problem is getting up in the morning!
Worth the wait, even my husband was impressed. Telling everybody how amazing it is ...
Absolutely love the bed . Everything I wanted in a long term investment. Looking forward to years of good quality sleep.
The best mattress
Excellence
Solid mattress for the price point!
The dreamcloud mattress seems to be a very solid mattress for the price point. The mattress is a bit on the firm side but definitely breaks in after a few days. So fat I've been sleeping great on the dreamcloud!!
Finally found perfection
Fantastic balance of softness and firmness. This was the fifth mattress we tried. Just continually dissapointed by mattress in a box options. We wanted a mattress with a firm support but soft on top, so that it could accommodate side and stomach sleeping. The DreamCloud nailed it. 5 stars all the way
Browse Stearns And Foster Customer Reviews
Finally experienced Sleep-full Bliss
Was really considering the new Foam/Gel topped mattresses, just because that is the "new" marketing for mattresses. My wife and I narrowed it down to the Stearns and Foster Reserve Firm and the Sealy Kelburn II. I was so ready for new a mattress as my lower back was always sore each morning. We went back into store and tried the two mattresses and she said I like the Stearns and Foster. I was hoping she'd say the Sealy Hyrbid but I actually felt a traditional style mattress was the best choice. Boy am I glad she chose the Stearns and Foster. THe bed arrived the next day in great condition, we let it air out from the packaging and put on a new mattress protector/topper. She added a little spray of fresh cotton scent to the topper and when we fell into bed that evening, it was bliss. We woke up Sunday morning, actually earlier than we normally do and both said....that is weird, we slept 7 hours and it feels like we slept 10.....and I had no sore back. We just laid there for couple more hours and enjoyed each others company. The Firm mattress is still very soft and with the light topper that carries a bit of filling it, it works perfect for the both of us. I weigh ~180 and the wife is ~120 One of the best purchasing decisions we ever made.
Show More Reviews Show Less Reviews
Made for me!
The S&F Reserve No.2 is absolutely hands down the best mattress I have every layed on in my whole life!! As soon as you lay down on it, you are engulfed by a comfort second to none- sending you to dreamland immediately!!
Five stars
so far, like the product
Very comfortable so far...
We have the mattress for about 1.5 months and so far it's very comfortable. Much better than the last mattress that caved in the middle.
Best night sleep in years good quality
Great
Love the comfort
I have SI joiny dysfunction & was so afraid having a new bed but it did not make my situation any worse. Love the comfort, sturdiness & quality! Hope I can say that in a few years & there is no breakdown.
I love my new mattress best purchase made
The edges stay firm but the bed conforms to your body
Mattress Feels Bespoke
I have never slept better than on my Stearns & Foster Lux Estate Hybrid mattress. A complete restful night's sleep is so important and I had no idea what I was missing until I slept soundly on my new S&F mattress. I now look forward to going to bed and wake up each morning well rested, energized, and excited to greet the new day. I love my Stearns & Foster Lux Estate Hybrid mattress and recommend it frequently. It is a well-built, solid mattress designed to provide lasting comfort and stand the test of time. When my new mattress arrived, I was ecstatic. It was even better than expected. It is beautiful to look at, but is solid, strong, and durable. The hand-tufting, encased coils, edge protection, rich fabric - the precision and craftsmanship - all give this quality mattress a luxury feel. The mattress has a lot of heft and durability. It is a solidly built quality mattress and foundation that feel like they will stand the test of time. *This reviewer received a mattress at no cost as part of a product sampling program.
This mattress is exceptionally adequate
This mattress is a very recent purchase. So far, so good. My hope is it will withstand ordinary wear and tear and afford me a good night's sleep for years to come.
good mattress
very soft and comfortable, but seems to developed cavity over a period of time.
Yes i would buy gain
So far so good
good mattress
still getting used to it
Review from stephanie of Charlotte, NC
I am not accustomed to writing a negative review, especially after reading so many reviews that are positive; but please beware because you too could experience the same circumstances that we are currently experiencing. Unfortunately our experience with the Dartford Ultra Firm Mattress Set is not so positive; perhaps it is possible that we received a “substandard set”. At any rate, my husband and I saved and planned for this very expensive purchase for our retirement comfort and because we wanted a very high quality mattress. Additionally, before we made the decision we read numerous reviews, and we were convinced that this Stearns & Foster mattress would be the best for us. Well we’ve had our set for a little over one year and we have rotated it approximately twelve times just to keep it balanced, and still it has sags and there is a very conspicuous ridge in the middle of it.
We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy’s regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. As we assumed it would be, the evaluation was not to our advantage. So it appears that the purchase that we thought would be very satisfactory especially given the reputation of Macys and Stearns & Foster, did not provide us with the value, quality and comfort that we expected Macys to stand behind. I would advise everyone to think twice about purchasing a mattress at this price point from Macys.
Review from Mari of Beacon, NY
Purchased adjustable mattress from Sleepy's. I paid almost $4,000 for this mattress. A hole appeared in the mattress after two years. It is getting bigger. Stearns and Foster refuses to either repair this mattress or replace it. I am still paying off this mattress.
Review from Marcel of Farmingville, NY
I have to give Bedding 0 stars. I have the bedding for less than 5 years. My husband and I are senior citizens (72 and 75 years of age). We took the proper steps, according to the Warranty Claim. Which is a process consisting of taking numerous photos of the king size bedding: remove mattress, box spring take photos, measure sinkhole with a string etc. That being said - this was not an easy job. The photos did not show the sinkhole correctly due to our inexperience of performing this task. Our claim was denied. I wanted a representative to come to my home and take professional photos - that is not their policy. They would like us to retake the photos - they do not care that it would be basically a hardship for us to go through that procedure again. Do not buy Stearns and Foster Bedding. What good is the warranty.
Review from Debbie of Levittown, PA
I purchased the Beth Luxury Plush mattress on 5/27/2012 from Ashley Furniture Company. There is a sag in the middle and no matter how much I try not to roll into the sag I wake up in the middle of the night in the center where the sag is with back and hip pain. I read the reviews and realize I am in a hopeless situation. I am waiting for my appointment to have my sag measured but I already feel like it is a waste of time. It's really sad how this company is selling consumers very expensive mattresses and then have all these crazy loopholes in the warranty. Just from the number of consumers that have complained about the same issue I'm sure they realize that this is a major issue with their mattresses. I am already preparing myself to buy a new mattress because it is impossible to sleep on my Luxury Stearns & Foster. I am currently sleeping on a Futon bed in my spare bedroom as I wait for my measurement appointment.
Review from Sonya of High Point, NC
We bought a Stearns & Foster mattress about 3 years ago. We were told it would provide great support for our back. We were also told it would not sink in on each side. This mattress sinks on each side and there is obviously a big hump in the middle. This all started within the first 6 months. We have turned the mattress, stood it up, whatever we could think to get rid of the sunk in parts. We are extremely disgusted that we spent so much on this mattress and are currently shopping for a new mattress. My husband and I are tired of waking up with extreme sore backs. My husband a lot of times ends up on the couch to get a better night's rest.
Review from Yolanda of Washington, DC
I purchased a Stearns and Foster Cora Queen sized mattress from Sleepy's in Maryland in June 2014. After a year, I noticed indentation in the center and on the top corner. I noticed that my body aches and that it's hard to get out of the bed because of the center indentation. For the past six months, I noticed the back aches worsened. I put in a claim form to Stearns customer services on February 26th and have not heard from them. After reading complaints about the same exact thing regarding the Stearns and Foster mattresses, I see I'm not the only one. I paid a lot of money for this. My last mattress lasted the whole 10 years before needing a new one. After reading the complaints, it looks as though it's difficult to get your money back even though you are under warranty.
Review from Love of Fenton, MI
I'd like to start out by saying that I have loved and slept incredibly well on my S&F Thornwood Lux Firm mattress for several years. Additionally, everyone who has slept in my bed has commented on how comfortable it is (even now, admittedly). However, having said that we're at the 6 or 7 yr mark and it's definitely showing signs of wear. I'm a bigger girl, so I understand that takes a toll and can create indentations. I rotate my mattress a few times yearly in an attempt to delay wear, but now it's hard to find a spot without a dip. I tend to wake up in the morning with a sore lower back, and I can no longer sleep in past 7 or 8 hrs. I have read that mattresses tend to give you 7-10 yrs on average, and I was hoping that being a more luxurious and reputable brand I'd make it to the end of that time frame with this one. Although I was looking to possibly replace it with another S&F, some of the reviews of newer models make me question if that would be a wise decision.
Review from Chet of Myrtle Beach, SC
Please beware of a mattress from this Company. We are having the same issues as mentioned by most on this site - sagging and dipping of mattress where you sleep. Stearns & Foster will not do anything. Paid thousands for this mattress. Do not buy this product. Poor craftsmanship and very poor customer service. Beware Beware Beware!!! Would give "0" stars if it were an option. Shame on you Stearns & Foster.
Review from Annette of Boerne, TX
I purchased my third set of Stearns and Foster mattress in June 2014. Eight months after it started to sag. I filed a claim with the retailer, they sent their expert at my expense. Conclusion was that for the warranty to take place the mattress had to have 1-1/2 inch of measurable sag. Out of luck and out of $2,705.17 for the Emilia Rose PL Queen mattress. Needless to say that we cannot sleep on that bed any longer because it may not fulfill S&F's 1-1/2 inch requirement but the mattress sags and there is no good sleep on it, not as the retailer suggestion that the "mattress is conforming to your bodies". Very, very disappointed. I guess that we no longer be purchasing this brand.
Review from Wally of Alexandria, VA
Bought the Stearns & Foster because of thinking more money means better product. No way, it is the opposite with the Stearns & Foster firm baroque. It is very uncomfortable mattress compared to my Serta perfect sleeper. I own Serta perfect sleeper firm already and this Serta is much better for me than Foster. I'm in progress of returning back the Foster any day now just waiting to order another Serta perfect sleeper for half the price and much better comfortness. Now I know when people say more is not better and like channel designer said less is more.
Review from John@CannarsaDesign.com of Saugatuck, MI
I honestly can't believe how awful this mattress is, and I've purchased quite a few over the years. Like many before, I got this one from Art Van because they've always made the process easy, and have a good selection. I went through their mattress match-making system and really took my time selecting. I thought I made a good choice, and was very happy with it at first. Within a year, we both could feel a definite sag in the middle, developed worsening back and hip pain, waking constantly.
I called Art Van and they courteously sent a service rep out to "measure" by stringing a line across the top with weights on both ends. To meet the requirement for "failure" I learned that a mattress has to have a 1 1/2 inch measurable sag. The problem with this is that the plush top mattress can still have the foam and cushion stay "up" while the firm foundation under it has clearly weakened. Mine "measured" about 1 1/4 inches so it appears I'm out of luck. I sure wish I would have looked for reviews because it certainly is easy to find people who have had the same terrible experience. Let the buyer beware.
Review from Megan of Nine Mile Falls , WA
I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.
I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.
Review from Jennifer of Mequon, WI
I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.
I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.
Review from SUSAN of Fredericksburg, TX
So we received our 4th replacement from Stearns and Foster and decided to switch the type of bed all together. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed. This bed is soft as expected unless our other plush beds that were delivered were hard and felt cheap and the knobs were laying on top of the mattress instead pulled down. The adjustable base sometimes goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!
Review from Zorina of San Diego, CA
I would give zero stars if possible. I purchased a high-end Stearns and Foster bed a couple of years ago. I noticed the indentations about a year after purchase. I thought my back and hips were hurting due to exercise, but I think it's this cheaply made bed. I can't believe they are allowed to stay in business with ripping people off. We had a bed before this one for about 20 years and no problems. I don't think beds should cost $3000 and last a year!
Review from Charles of Cedar Park, TX
We bought a Stearns and Foster in March 2013 at Sears in Columbus, OH. We now feel like we need to buy a new mattress because of the indentations and sagging causing us back pain. Will never buy another Stearns and Foster.
Review from jennifer of Dacula, GA
Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo. a yr. This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a few weeks I'm in a rut. Just awful.
Review from Ina of Madison, AL
Bought a bed March 2015. The middle is already sagging. Called the customer service for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. Of course, I was not informed that was recommended when I first bought the bed for $1800. With all the bad reviews, on this site alone, I will STAY AWAY from any Stearns and Foster bed forever!!! The customer service was of no help. On a side note, as I was talking to the salesman about my problem, someone else walked in with the same problem. Guess what kind of bed that was??? Stearns and Foster.
Review from Rachel of Jacksonville , FL
We purchased a Stearns and Foster king Douglas House LXP with box springs for $2,500+. Clearly this is the worst mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product.
Review from brad of East St. Paul, MB
We bought our king size mattress about 6 months ago and two months into it there were sagging spots on each side. The indentations are so bad that sleeping has become very uncomfortable. I feel cheated and taken advantage of. Will never EVER buy another S&F product.
Review from Georgia of Avon, IN
I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a hard time getting out of bed. I am physically fit, normal weight and swim laps regularly, walk and stay active. This bed made me feel tired and achy every morning. I finally replaced it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the guest room but no one wants to sleep on it. It will go out on the curb.
Review from Laura of Brick, NJ
My Husband and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture. 22 days after sleeping on the mattress - deep sleep indentations started to incur on both side. I called Ashley's upset and scheduled a rep to come out to measure. 1" in deepest spot (after 22 DAYS!) and rep said warranty only replaces at 1 1/2". Again, why should we even have to call a rep after owning a mattress for 22 days?? I read reviews warning me about sagging issues prior to purchasing and I took a chance that it wouldn't happen to us. Just like other postings - I was also told to just keep having a rep come out until it reaches 1 1/2". Very disappointing that we replaced a good mattress that we had with this one. I will not be purchasing a S&F again.
Review from Byron of Glenmoore, PA
I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm. It was firm to my satisfaction when tested on the showroom floor, so I purchased it believing I was going to receive a very firm, high quality bed set when delivered..Shortly after delivery, the bed dramatically lost its firmness night after night. The normal body indentations you were to expect I read about on the Stearns and Foster website that were surpassed in the first two months.
Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably. But not to the satisfaction of the warranty requirements when measured by an individual Sealy sent out to my house to measure the bed in a place on the bed where it is impossible to sleep. Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. Customer service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their product and the questioning of their warranty evaluation methods. If you are considering purchasing a Stearns & Foster bed, do your homework by reading the many reviews on the net, test many beds and research the ones you test. Good luck and happy shopping.
Review from Betty of Killeen, TX
I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I thought I was buying comfort, boy was I wrong. When waking up in morning, we find that our hips are extremely painful (we are both side sleepers). We also find that we roll to the center of bed. I called Ashleys (that's where I bought it from) with my problem. Appointment was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. I said what about my warranty, he said I did not fall in the guidelines. I bought a firm bed not rock hard. So I'm stuck with a product that I cannot use without waking up in pain.
Review from Fernando of Plainville, MA
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year guarantee. After 2 years, terrible indentation on both sides where we sleep. After trying to use kit they send from Marshall Mattress and downloading pics, could not do. I am a senior and this was very difficult. Called and asked for representative to come do. After much begging, pleading and screaming they sent rep.
Received a call from Sleepy's only 3 days after this (before rep came) and they told me claim denied and mattress satisfactory. I could not believe my ears. When I said, "Oh really? They haven't even been here yet." Person on phone was speechless. After rep came and actually said to me, "THIS MATTRESS IS HORRIBLE" I got a call days later from Sleepy's telling me depression in worst spot was 1" and warranty Stearns and Foster puts out, depression must be 1 1/2". I told rep, "I am going to chiropractor regularly and what am I supposed to do???" She answered me stating I should call back in January and maybe sinkhole will reach 1 1/2." I could not believed my ears.
This is ridiculous and totally unacceptable. I will be calling back every single month demanding they remeasure. I am so disgusted with both Stearns and Foster and Sleepy's. After reading other reviews, I realize this is ongoing problem and horrible company and mattresses. DO NOT BUY STEARNS AND FOSTER!!!
Review from Tracey of Henrico, VA
I bought the Stearns and Foster Italian Garden mattress and right away it had deep body impressions. It was replaced and the new one only 2 months old has the same deep body impressions. For $2800 I expected more.
Review from Nicholas of Ipswich, MA
Always suspect companies that leave no way of contacting them on their website. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. There is an 800 number and good luck trying to talk to alive person there. You can even see the "file a warranty claim" link on their website, but it does not work (broken link). It is a shame... The company sells mattresses for thousands of dollars and does not stand by their products. When it comes to warranty their defective items, it hides behind Sleepy's, Mattress Marshalls and the "fine print" on their warranty. My experience with Stearns & Foster was terrible in all aspects: the product - low quality, the support - none whatsoever, and the people there - always acting like I did something wrong and never at all interested in learning why their product failed.
Review from Dragan of Calgary, AB
Just like most people, our mattress started to get the sinkhole. I called the warranty department who sent us a "kit" so we could measure the sinkhole. It was a pain to take all the pictures with string. I put extra weight on the ends of the string which made a difference, BTW. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. It was becoming a huge pain to get the pictures and do the warranty so we decided to try buying a new box spring for our King size bed which solved the problem. When we received our new box spring we took apart our old box spring and discovered that the metal frame bends super easy. I think the problem is in the box spring for a lot of these mattresses failing. It was cheaper to replace one of the box springs than a new mattress.