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Dreamcloud vs. Serta

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Dreamcloud

DreamCloud is one of the most exciting brands with 3 of the best rated hybrid mattresses available. The DreamCloud offers the highest value of any hybrid mattress, featuring ultimate support, balanced pressure relief, and a cashmere blend top. The DreamCloud Premier is a fluffy dream that doesn't sacrifice support, great for all-around sleepers. Their DreamCloud Premier Rest adds a pillow top with a 16'' profile for the pinnacle of sumptuous, plush comfort. With customers reporting a deeper sleep and a 365 night trial, this is one of the best luxury bargains anywhere. Now available in Canada.

Serta

Serta offers foam and coil mattresses and are common at many mattress stores and big box retail locations. As a household name in the mattress industry, Serta has been in the mattress business for a long time. Their mattresses range from budget-friendly to higher in price and offer a variety of firmness options and cooling designs. While most customers find Serta's branded products to be initially comfortable, there are some concerns about durability for some sleepers.

Based on our aggregated reviews and our scoring method, we recommend Dreamcloud in this match up!

See Our Full Review of Dreamcloud

Mattress Score

Overall Score:
Dreamcloud: 9.7/10
Serta Perfect Sleeper: 7.2/10

Customer Satisfaction:
Dreamcloud: 9.7/10
Serta Perfect Sleeper: 7.2/10

Price Value:
Dreamcloud: 9.7/10
Serta Perfect Sleeper: 7.1/10

No Back Pain:
Dreamcloud: 9.8/10
Serta Perfect Sleeper: 8.2/10

Price:
Dreamcloud: $839-$3838
Serta Perfect Sleeper: $349-$4599

Dreamcloud:
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Serta Perfect Sleeper:
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Dreamcloud's Owner Satisfaction

Customer satisfaction is a good foundation to looking more into a mattress. Customers rate these mattresses highly when it comes to comfort. Overall, customers are comfortable with these mattresses and report having good experiences with the brand itself. Do more research below to discover if this mattress will work for you specifically!


Dreamcloud's Supportiveness

Having a supportive mattress is important to those of all body types. Independent of whether you like soft mattresses, a bed that keeps your back feeling good for longer is what's important. Most reviewers report that these mattresses help provide that kind of support.

Edge Support
Edge support is one of the most important things to sleepers -- must don't know until they lose it. These mattresses are reported to do well with edge support, which means sleepers notice good support when they roll to the sides.

Bowling Ball & Density Tests
The bowling ball test is a great way to measure mattress firmness and it does well measuring even support. Customers and reviewers report that these mattresses offer good support across the mattress.


Dreamcloud's Durability

Mattresses with high longevity are some of the most looked for by customers. However with some companies focused more on making sales rather than building quality, this can be more and more difficult to find. However, even with this, thhese mattresses specifically do well when it comes to durability. For the average sized sleeper, they will last 7 - 12 years. If you are heavier than average, you may find that your mattress lasts slightly less long.

Serta's Owner Satisfaction

Not all customers report feeling good about these mattresses. Some sleepers were unhappy with the comfort, but others were really pleased. Due to this, it is more difficult to predict whether one will work flawlessly for you. Look on below to see if one of these may work for you.


Serta's Supportiveness

These mattresses aren't the best in terms of support. Though there are some who like the response of these mattresses, others don't like how they work with their body. If you like these mattresses, make sure to look at the specifications to make sure it will agree with your body.

Edge Support
Edge support is definitely an important indicator to those with mobility concerns. Others don't find it is to be a big concern. Edge support in these mattresses may not be excellent so make sure to do added research if it is important for you.


Serta's Durability

These mattresses may not provide the kind of durability that you'd hope. Some sleepers describe issues with durability and comfort over a shorter than average timeline. If you are looking for something with lasting support and would consider yourself plus-sized, these mattresses may comfort you initially, but do some more research before buying.

Browse Dreamcloud Customer Reviews

could not be more impressed
DreamCloud entered our life recently and we could not be more impressed! It is clearly comfortable for all types of sleepers because I am a side and stomach sleeper and my husband is a back sleeper. We don't have a fancy bed frame, so I can say it is supportive all on it's own.

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can't wait to sleep with DreamCloud tonight
DreamCloud has actually made me thirsty for sleep. I can't wait to spend time on it at night. Maybe because it's so plush and luxurious, but I honestly have never had a better sleep. I can't believe how lucky I feel over getting one. I have started telling all my friends about it. It's a cozy experience that you just have to feel for yourself to believe. I was also so psyched about their trial policy, but I have to say that I'm not worried at all. DreamCloud is a beautiful sleeping experience, thanks to the supple support of the cashmere cover. Thank you so much!

Heavenly sleep experience
A truly gratifying sleep experience starts with a great mattress. DreamCloud is a perfect example, nurturing my sleep from start to finish. I felt cozy and protected by its multiple foam layers. The sleep only got better throughout the night, and I am pleased to report that even after all the weird sleeping angles I put it through, not once did I wake up throughout the night. Snug as a bug in a rug is a perfect way to describe this. Maybe it sounds funny to say that you are soothed by a mattress, but the comfort and familiarity of DreamCloud has made going to bed a real treat. Its sturdy craftsmanship and superior materials manifest in a delicious sleep experience.

layers of heaven
Layers of heaven is how I would describe DreamCloud. Each layer of memory foam comes together to support my body every night. I have no pressure points or sore muscles when I get out of bed in the morning. The combination of springs and foam makes for a truly dreamy mattress.

Best of all worlds and at a great price
DreamCloud is a truly seamless experience. I can feel all the foam layers come together to perfectly hold my body up. It's like floating on a cloud. I wondered what the hybrid mattress would feel like since I've either slept on memory foam or springs, and this truly is the best of all worlds. It's comfortable and luxurious, but without the crazy pricetag of other mattresses. Thanks DreamCloud!

Excited to go to sleep
After trying other internet mattresses and not being happy with strictly memory foam, I was intrigued by DreamCloud’s blending springs and memory foam. I thought why not try it. It was easy to have delivered and set up. My first night sleep was great. My second night was also great. DreamCloud has changed how I feel about sleep. I’m actually excited to go to sleep each night. I’m watching less shows before bed and actually sleeping though the night.

magic cashmere carpet ride to the best sleep experience
DreamCloud is the best way to experience sleep. You get a DreamCloud and you are stepping onto a magic cashmere carpet taking you straight to sleep. My husband and I could not be more comfortable each night in bed with DreamCloud. We’ve definitely been sleeping better, and I think dreaming better too on all those layers of plush memory foam.

Changed my life, feel like a new person
I had put off buying a new mattress for years. It was a hassle to get rid of my old mattress and spending a whole day in a mattress store testing out mattresses that all feel the same was not my cup of tea. A quick internet search brought me to DreamCloud. I figured I would give it try since they took away my old mattress with an easy exchange process, and with their Everlong Warranty, I knew I had nothing to lose. I had no idea how much I had to gain. DreamCloud changed my sleep and I wish they had come out with DreamCloud years ago.

My dog loves DreamCloud too
My dog used to always sleep with me in my bed, and ever since I got DreamCloud I swear I can’t get Champ out of the bed. I know that I love DreamCloud and sleep better on it than ever, but Champ has completely fallen in love with DreamCloud. Maybe it’s the cashmere cover or perfect bounciness, but one thing I know is that we are both fans!

Mattress feels made for me.
A night of easeful sleep was all I ever wanted. I tried many different mattresses, but never found one that felt right for me... until now. I'm satiated, and it's all thanks to the easeful and fluid support that I feel when I lay down on my DreamCloud. The DreamCloud makes sleeping easy and fun, its foam layers create a comforting and dreamy sleep experience that reminds you of sleeping as a kid -- not a care in the world. I'm not great with words, but supple is one that comes to mind when I think about the cover that's on top. Give it a shot, it's been brilliant for me and the wife loves it too.

perfect cocoon of coolness and comfort
When my wife ordered a DreamCloud, I had no idea that my whole life was going to change. Gone were the aches and pains in the morning, gone were the restless nights tossing and turning, and gone was the feeling like sleep was never going to be comfortable. DreamCloud moves beyond comfort to make my bed the most inviting place. I skip my easy chair at night. I never sleep hot on DreamCloud, it’s like I am cradled in a perfect cocoon of coolness and comfort each night.

layers of heaven
Layers of heaven is how I would describe DreamCloud. Each layer of memory foam comes together to support my body every night. I have no pressure points or sore muscles when I get out of bed in the morning. The combination of springs and foam makes for a truly dreamy mattress.

buy a dreamcloud - you won't regret it
I never thought I would be one of those people telling other people what to buy. It's none of my business what people spend their money on. That's how I was before DreamCloud anyways, now I'm telling everyone about it. If everyone could experience DreamCloud for just one night, they will understand that this is really not a mattress, it's really a cloud. I never realized the importance of sleep until I started sleeping restfully and I never realized the importance of a mattress until now.

One Word: WOW
If you compare internet mattresses you might get as confused as I did about which was best. There seem to be a lot of options, but the reality is there should only be one. DreamCloud. One word: WOW. As soon as I get into bed my body instantly relaxes and melts into DreamCloud. I fall asleep almost instantly, and wake up feeling like I was cradled in the clouds all night. If you are feeling unsure about which mattress to get, definitely don’t think about second. You won’t regret a night of DreamCloud – actually you will probably think you are crazy for ever not having DreamCloud.

Must have for anyone who thinks their back pain is insurmountable
I’ve suffered from back problems for fifteen years. Finally after my chiropractor insisted that I get off my springy mattress that was poking at me, I decided to bring DreamCloud into my life. After a few weeks of truly comfortable sleep, I started noticing my back pain subsiding during the day. DreamCloud is a must-have for anyone who thinks their back pain is insurmountable.

Helped my snoring - and my marriage
I was a notorious snorer. It got so bad two years ago that my wife turned our home office into her room. I had tried everything to stop snoring from sleep aids to nose plugs but nothing worked. Finally I decided to invest in a GOOD mattress. DreamCloud allowed me to finally sleep deep enough and comfortably enough that my snoring stopped (at least enough for my wife to come back into bed with me). DreamCloud saved my sleep, and it might have saved my marriage too.

Breakfast in bed - all the time
Have you ever had breakfast in bed with DreamCloud? I bought my husband a DreamCloud for our 20 year anniversary and it feels like we just renewed our vows. Honestly, getting into bed together was starting to feel like a bit of a chore but now, with DreamCloud, it feels like our marriage has something new, luxurious and truly dreamy. We both love the plush cashmere top and the combination of foams mean that we have breakfast in bed all the time!

Turned bedroom into Spa
My bedroom became a spa the moment I met DreamCloud. I’m actually inspired to take better care of myself in the evenings. I take baths, meditate, and read before getting into DreamCloud. DreamCloud takes care of me and makes me want to take better care of myself.

Beats everything in stores hands down
Nothing we saw in any stores compared to what we felt the moment we got our DreamCloud. Before we even slept on it, we could see that this was something unlike any other mattress. It looks extremely plush and cloud-like and it feels like sinking into a sea of clouds. DreamCloud is truly heaven.

Great velvety experience for this student
I ordered the DreamCloud because I went back to school to get a masters and having problems in school staying awake. Maybe because it's been 20 years since I was in school, and before DreamCloud I had dead arm syndrome in the morning, and was craving some relief. DreamCloud came through with that relief in a big way. It's memory foam has a feeling that's almost juicy. That might sound funny, but I mean it's so velvety and supple! Sleep comes easy now, and I do feel like I've turned a corner all thanks to the DreamCloud. I'm especially happy with the cashmere cover, that has a downy vibe to it that I just can't get enough of. Drifting off to sleep is easy now.

Great mattress. Highly recommend.
Purchased Dreamcloud based on reviews and price and was not disappointed. Highly recommended.

Really like sleeping on a cloud.


Love my DreamCloud!!!
I was a little annoyed with the delays but it was worth the wait! We absolutely Love our DreamCloud California King mattress, we paired it with a Nectar Foundation and could not be happier with our purchase! We have been through several mattresses over the past few years from Serta to Sleep Number and hated them all! We have not slept so well in years and wake pain free! I will order another for my guestroom soon.

safe haven at home
DreamCloud has become my safe haven at home. I find myself hitting snooze, and then sipping coffee in bed in the morning, and then skipping my couch at night to read in DreamCloud. The luxurious foams contour to my back so whether I am sleeping or sitting up, I always feel incredibly supported. I can’t imagine my life before DreamCloud, and if I were to guess what actually sleeping on a cloud felt like, it would be DreamCloud.

contouring memory foam and plush cashmere yes please
Sinking into something like a cloud, DreamCloud’s tufted top offered the most restful sleep I’ve ever had. I had never slept on a hybrid mattress before, but the combination of the contouring memory foam and the plush cashmere sounded incredible. DreamCloud felt so wonderful and is without a doubt the most enjoyable night’s sleep I’ve had.

best night's sleep, period
Back pain, hip pain, shoulder pain. You name it and I had it before taking a flight to destination DreamCloud. Each night seems to cradle my body even more than before. If I slept this good as a child, I don’t remember it. DreamCloud gives me the best night’s sleep, period.

be prepared to fall asleep fast!
Don't lay down on DreamCloud unless you are prepared to fall asleep! Really, laying down on DreamCloud transports you to a sleepy, cloudy place where any stress just fades away. I fall asleep in less than 10 minutes every night with DreamCloud.

Like sleeping on a cloud
Like sleeping on a cloud! DreamCloud has only been apart of my life for 2 weeks and am beyond happy about it. The whole experience from start to finsih was very easy. They removed my old mattress. I was happy they did that. I've never looked back. It's actually very hard to imagine ever going back to anything that wasn't like the plush, soft, incredible sleep that is DreamCloud.

Sleeping in on weekends for first time in 20 years
DreamCloud has taken me to a new Dream world of sleep. I always heard statistics you sleep 1/3 of your life. Personally I always thought sleep was a waste because I never felt comfortable or rested. Sleep was just never something I looked forward to. Sometimes at night I would wake up with numb hands and feet which was weird. But DreamCloud plush memory foam made me look forward to sleeping. All the foam layers come together to create the feeling of sleeping on a cloud. Now I get why people want to sleep in on the weekends. My wife actually says that ever since DreamCloud I like to sleep in. It's incredible. I don't want to get out of bed in the morning.

Fall asleep in 10 minutes
I dream better with DreamCloud. DreamCloud makes falling asleep a breeze. I used to have problems falling and staying asleep. My doctor diagnosed me with sleep apnea and insomnia. In fact, I was a pretty bad case. But with DreamCloud, I’m so comfortable and just sink into that plush cashmere top every night I fall asleep after about only 10-20 minutes. It used to take me hours to fall asleep and then I was always waking up. Now I can fall asleep easy and sleep through the night.

Supports my back and helps me recover fast from working night shifts
As a nurse, I am on my feet up to 20 hours a day. Sometimes I work the nightshift, which can throw off my sleep for days. I know the importance of good sleep and investing in a good mattress. I really did my research when it came to DreamCloud. I wanted to make sure it was the best bed for me. It seemed like it would be, and it has such a good warranty so I thought why not try it. I don’t regret it. Every night it supports my spine in a way that feels like it’s not just supporting, but wrapping my back in cozy and comfortable foam. When anyone at the hospital asks about beds, I would recommend it to the other doctors in the hospital and the patients who seek healthy sleep.

I don't want to get out of bed
DreamCloud has taken me to a new Dream world of sleep. I always heard statistics you sleep 1/3 of your life. Personally I always thought sleep was a waste because I never felt comfortable or rested. Sleep was just never something I looked forward to. Sometimes at night I would wake up with numb hands and feet which was weird. Or even if that didn't happen I just would toss and turn and wake up randomly. But DreamCloud plush memory foam made me look forward to sleeping. All the foam layers come together to create the feeling of sleeping on a cloud. Now I get why people want to sleep in on the weekends. My wife actually says that ever since DreamCloud I like to sleep in. It's incredible. I don't want to get out of bed in the morning.

The perfect nesting mattress
I have been delighted with DreamCloud. Its lavish foam has lead to the most contented, hearty sleeping experiences of my life. The foam layers work together to create a truly sensuous experience that I can only liken to sleeping on a giant slab of butter. It may sound funny, but the support is real, and DreamCloud can still feel as soft as wool when it counts. The perfect mattress for nesting all day, and sleeping all night. I never want to leave it. I can't wait to tell the rest of my family about it, though most of them know, DreamCloud is like a good friend that doesn't let you down. If you're in the market for a new mattress that has heart, this is the one for you. I've never been more pleased.

Serene and satisfying sleep has never been easier
DreamCloud gave me a gift that I didn't think was possible: a sound sleep. I've always been a particularly light sleeper, and I wasn't sure that there was anything that could be done. Enter the DreamCloud: its memory foam supported me, while the topper created a truly serene and satisfying sleep environment. I've never felt more restored and gratified at the end of the night. I thought it was my lot in life to only sleep for a couple of hours, but the heavenly cashmere materials left me feeling cared-for and protected. I got a full eight hours for the first time since I was a kid! If you're thinking about switching up your mattress, do it. I have never been more soothed during sleep than I am now, and it's all thanks to DreamCloud.

reliable company, well made mattress, plush sleep
The DreamCloud is such a serene sleep experience -- like sleeping on a cloud cover. I've had my fair share of mattresses, I travel a lot for work, but this foam has made all the difference when I come back. The DreamCloud is totally reliable and super well made. I noticed the difference the minute my back hit the pillow top. Totally gratifying and peaceful experience! I slept the way I hadn't since I was a kid. The shipping was easy, but the best part was definitely DreamCloud's cozy and cloud-like mattress foam. I couldn't believe it. Feels like I lucked into a great one.

White glove delivery and wonderful sleep from day 1
Listen up: this mattress made me change the way I think about mattresses. I can't heap enough praise on this thing, as since the first night I've had it, I'm sleeping better, and it's all thanks to the DreamCloud. The eurotop cover is actually hand anchored to the foam base, and has this double stitch that actually makes you feel like you're sleeping on sumptious clouds. I toss and turn in my sleep a lot, and it's totally stayed in place the whole time, so super durable there. I'm also a small person, so it was super helpful to have the white glove delivery. They actually deliver to any room you ask, which was a totally relieving experience for me! I sleep so well and so often now, the only problem is getting up in the morning!

Worth the wait, even my husband was impressed. Telling everybody how amazing it is ...
Absolutely love the bed . Everything I wanted in a long term investment. Looking forward to years of good quality sleep.

The best mattress
Excellence

Solid mattress for the price point!
The dreamcloud mattress seems to be a very solid mattress for the price point. The mattress is a bit on the firm side but definitely breaks in after a few days. So fat I've been sleeping great on the dreamcloud!!

Finally found perfection
Fantastic balance of softness and firmness. This was the fifth mattress we tried. Just continually dissapointed by mattress in a box options. We wanted a mattress with a firm support but soft on top, so that it could accommodate side and stomach sleeping. The DreamCloud nailed it. 5 stars all the way

Browse Serta Customer Reviews

Really nice when warm. Hard as a brick when cold.
Have a cabin where the bed room temp is around 60 in the winter. The upper 3 inches of gel memory foam is really ridgid when cold. Climb into a cold bed is more like climbing onto a piece of plywood. After about 10 minutes, your body temp softens the foam and it is really comfortable... until you roll over too far onto a cold slab and you are back on the plywood.

I sure hope summer is more comfy.

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The Best Mattress!
This is a great mattress! My husband and I moved to our new house and bought this mattress for our room. The first bed that came did not open up all the way and was basically a taco. We called Amazon and they sent a replacement. We have been sleeping on this bed for about 3 months now and we can feel the difference from the traditional mattress we had prior. Our sleep is a lot better, we no longer feel sore, and we don't notice each other's movement during the night. Definitely get this mattress!

Firm enough for a big man like me!
I weigh a lot in comparison to other people so I was initially hesitant to buy a memory foam mattress as I feared sinking to the bottom or drowning. This mattress not only held my weight stiffly but it is super comfortable and probably the best mattress I have ever used. I bought the double and it worked so well that when I bought a king bedroom set I decided to buy the bigger exact same mattress in king size. It come in a big box compressed so you will want to get it upstairs on the bedframe before you open it up and let it absorb all the air around.

Great Buy!
I was uncertain about purchasing a mattress on-line, but the price was so much below what I found in stores that I went ahead and made the purchase. I'm glad I did. The shipping was easy, the mattress quickly expanded once in place. I did not notice any odor. I'm sleeping much better through the night and wake with less back/hip pain. This mattress is a great buy, especially for the price!

Amazing
My wife and I were looking to upgrade our bed to a king during a recent move. We looked at all the big named stores for furniture / mattress and were taken back by the price of the memory foam mattress. We tried out the I-comfort mattress Raymour and Flanagan's and really liked it. After spending hours researching this mattress, I came to the conclusion that this is similar to the Serta I-comfort and about 1/4 - 1/3 of the price. This bed is exactly as advertised and feels identical the the I-comfort we tried in the store. We could not be happier and it sleeps so much better than a traditional spring mattress. I would recommend to anyone.

Remember, you also need a box spring or foundation. This will add another $200 - $400 for the total cost of the bed.

A most fantastic mattress
Our new mattress is comfortable beyond words and so much lighter than the Tempurapedic we had before for many years. It feels like a heavenly cloud and we have slept so well on it and could not be more pleased with our purchase. The price of it is unbelievably low, I recall we paid $2,000.00 for our old mattress over 15 years ago.

Maria & Ted Phillips

I snore less.
One of the best beds I have slept on. I usually sleep HOT and was leary of trying the memory foam bed, but i was amazed at how cool it sleeps. My wife has also said that I do not snore as much.
I could not give the bed a 5 for one reason. I like to sit on the edge of the bed and put on my shoes, but this bed does not have the support on the edges to do that.

Hard, hot, and bumpy
I've had this mattress for 3 weeks now and I am not happy. It is very firm for a memory foam mattress (maybe it will soften up over time), so firm that my body doesn't sink far enough to fill in the lumbar space of my back. I wake up sore every morning, and it reminds me of sleeping on the ground (I camp a lot, so I know). It was shipped in a shrink wrapped container, folded in half, so there is still a noticeable ridge down the center of the bed that divides the two halves. Also, even after airing it out for a week, it does still have a noticeable plastic smell. Lastly, it does trap a heat a little bit.

Overall, I am really unsatisfied, and am contemplating returning it.

Very good mattress
I have had this mattress for a year. The mattress is very good. I read a ton of reviews before purchasing this mattress. A lot of mixed reviews when I researched this mattress. I could not see spending 1500 to 3000 dollars for a similar mattress. I was a little skeptical because this mattress was so cheap. Amazon Prime was a factor in purchasing this mattress. The mattress is very good. No issues with smell or sagging. I am very happy

Hard as a rock
Wow, what a disappointment. Sure wish I'd listened to the reviews that said this mattress was HARD. It's not just firm, it's like sleeping on a stone slab. I can't imagine the hassle to pack it up to return it, so after a week of suffering, we bought a 4-inch memory foam topper, which has helped tremendously. However, as soon as we can afford it, we're buying a real memory foam mattress.

Way to firm for Foam!!
If I had it to do all over again I wouldn't have bought this. It needs to be listed as an Firm mattress. Since I have it, I tolerate it. I went out and bought a 1inch foam topper to put on it to reduce the firmness. What I do find is as you sleep on it and it warms up it gets softer. So I bought a heated mattress pad and put it on also. About an hour before bed time I turn it on low and it does soften the mattress somewhat. Over all I would never recommend this mattress nor would I by it if I knew what I know about it now.

Great Sleep
We were a little worried to buy the bed online, but took the plunge. We were pleasantly surprise at how quick it was delivered. The queen size bed was heavy, but being boxed up made it easier to move. Once in the bed room, we unpacked it and let it return to its original shape. About two hours. The bed sleeps great. My wife and I both enjoy the fact that it adjust to our size. It does not wiggle when I get out of bed at night. I was expecting to sleep hot, but the cool gel works. Great purchase and great value. We priced similar beds at retail stores and they cost $1200. Very happy.

I love this mattress
I bought this mattress almost 2 years ago and I still love it.

That being said, I must disclose that I am somewhat cold-natured, so I don't mind that it retains heat, as the new memory foam mattresses do. This is the only reason this mattress gets 4 stars instead of 5.

When I purchased this mattress, I had done quite a bit of research on prices and quality of memory foam mattresses, and found this one to be one of the most economic choices for the quality. I am happy that I chose this one.

It arrived in a big square box. WARNING: Do NOT open the box until after you drag it upstairs and into the room where you want to use it. Opening the box in another room will create a lot of unnecessary work for you.

The instructions said it would take about 24 hours to completely assume its proper shape and size. In reality, it was ready just a few hours later.

My husband complained that it was not as soft as he liked, so we bought a memory foam/gel mattress cover for it at Costco. This helped make it softer and provided some relief for my husband from the heat retention.

If I had to buy another mattress, I would buy this one again.

Smart buy
The full size mattress is really comfortable. Bigger then a normal full size mattress. We had to replace the old boxspring to a sleep master smart base because of the size if the new Serta. Now we have more room under the bed for storage as well.

Great for sleeping, but quality a bit poor.
I was already to give this a 5 star rating. We bought it in june for our summer place. We have a temperpedic and home and never sleep well with out it. We could not justify the cost to buy one for the summer place. When we found this we were excited! The negative reviews sounded like the negative reviews for temper pedic, so we were not too worried. The box made it really easy to transport ourselves to our place. It opened and inflated great! We had all the windows open and fans going, but we never really noticed an odor. We even slept on it the first night!. It was close to the temper pedic sleep wise. Not quite as cloud like, a little harder, but it worked for us!

This weekend, I took off the waterproof cover that we purchased to wash it with the sheets. I found 4 places on the mattress where the seams were split and you could see the foam inside. Very dissapointing! We expected a little more from a Serta!

Love this mattress
Excellent mattress through and throughout..Amazon was super quick and mattress was in perfect shape..As I sleep on this mattress 2 yrs later all I can say is I sleep like a baby..It feels like you're sleeping on a cloud ..I wake up refreshed from a great night sleep day in and day out..

I'm lovin' it!
Researched loads of beds in my desperate attempt to get a good nights sleep and deep six the pillow top that was aggravating my already ailing lower back...........decided on the Serta icomfort since many people commented on how hot the memory foam gets.....and tried it out at my local store where they were upwards of $1600 depending on the depth. Arrived promptly, NO SMELL, easy set up and was sleeping in it that night....however my husbands initial comment before he had slept on it, was that it was like a slab of concrete.......... but once you're in it this is not the case... It is firm, yet neither too firm nor too soft and extremely comfortable altho it did take me 3-4 nights to get used to it having been sleeping on a pillow top, and I did find I had to adjust my mediflow pillow somewhat so it was flatter and lower...........the only down side I can see, is that both myself and my husband have been lingering in bed much later than normal, I used to be up at the crack of dawn since my back would be complaining and I needed to get up, but its oh so comfortable, and I'm loathe to get up when its so very snuggly and cosy....I'm sleeping much better with less tossing and turning due to pressure points.... if you're considering one, I'd say go for it, we both love it and were not dissapointed in any way!
**UPDATE** Oct. 2014 No sagging....best bed EVER!

Serta 12-Inch Gel Foam 3-Layer King Mattress
We received this mattress packed in its box and we took it to the bed and unboxed it accordingly to the instructions. Here is a short video of the process. [...] We then waited only a few hours, made the bed, and slept that night on it. Its been great this first week! Highly recommended and I will write another review after a few more weeks along with an updated video of it. It was awesome to see it take its shape! Thanks

Intelwalk

Great mattress. Unbeatable price.
Bought this mattress after trying out several different foam beds at various stores. Macy's had the Serta line of beds and I liked them much more than the others that were there. So I was very pleased to find the mattress on here.

I bought the full sized bed and it came in a box that's roughly 4' by 2' by 2'. The factory folds the mattress several times and then compresses it in a plastic wrapper. I put it on my existing box spring and opened it up and left it sit for about 6 hours for it to reach its full shape.

There was a slight smell to it but nothing unpleasant and by the time I put the mattress pad and sheets on it, I was sleeping on it the first night without any issue.

If this is your first foam bed it will take a few nights to a week to fully acclimate to the difference between this and a spring based bed, so dont give up on it too quickly.

I sleep on my back and side a lot and used to have horrible shoulder and hip pain from a conventional mattress and the pressure points. I am pleased to say this is entirely gone with this mattress.

I normally like a very soft squishy mattress and when you first sit or lay on this bed (especially if it's a bit cold) it's very firm. I laid on it and thought, "this will never work". Then it begins to conform to your body and supports you so well, you'll understand why so many people are switching to this type of bed.

With any foam bed, they hold a little more heat than a normal mattress. I havent had an issue with this one other than during the colder months I had to turn my electric blanket down than where it's normally set and I am fine. I would HIGHLY recommend this bed and at this price you just cant beat it.

Best mattress I have owned
I have had this mattress for over 3 years now and it is just like new. Would highly recommend if you are looking for a quality memory foam mattress at a great price. I have back problems and this has been wonderful.

This is a great mattress!
I was very skeptical when I ordered the product, and when the mattress was delivered in a 3 ft box and I pulled out the mattress folded over and shrink wrapped, I became even more anxious. When you first open the mattress and flatten it out, it will be hard as a rock. This is only because the gel becomes cold and needs time to reach room temperature. I let my mattress straighten out for around 5 hours, and by that time the mattress was completely flat and much softer. I wish the mattress was a little firmer, but all in all I am very happy with my purchase. The mattress is extremely comfortable and I love that the mattress retains my body heat, especially during the winter. If you're looking for a comfortable mattress at an affordable price, I highly recommend this mattress.

So far so good
You have to let this bed have a break in period. It was shipped in a little box and expanded very quickly. My husband built a platform out of wood for the bed. The product only had a smell for the first night or two but nothing like some of the reviews had mentioned. Now it did have a high spot for the first two weeks but after it began to break in things got better. I waited to review this poduct because I heard that these type of beds need to be broken in before you can have a real good nights sleep. We are both sleeping better. I love it even more because my husband wakes up earlier than me and I never ever feel him moving or getting up before me. I love that part. This was a good buy. I didn't give it a five becuse I am a hard grader.

Just Right
I ordered this bed in the offset chance that it would be comparable to the beds in the big chains (i.e. Macy's, Sears, Etc.). I was pleasantly surprised when it arrive on schedule and was set up and ready in minutes. There was no smell that a lot of other customers spoke of. It did have a slight crease for the first few days. However it has fallen and I assumed it was due to packing. I've only spent two nights on it as I'm not moved in yet, but it made for a comfortable sleep. Especially with my girlfriend. Having my arm under her pillow didn't come accompanied with the "dead arm" that happens on most mattresses. All in all it was a good experience and saved a new home owner a lot of money. Thanks!!

Just like the more expensive mattresses
We went to a department store to try out memory foam mattresses and got sticker shoch at the prices. We came home found this Serta on Amazon we ordered it right away. When it arrived we were very surprised to find that it feels like a nuch more expensive mattress. We are very happy with purchase of this mattress. Thanks so very much.

I am in love with my new mattress
I am in love with my new mattress. It's a whole lot firmer than my old one, but a whole lot more comfortable. I had the luxury of testing it at my parent's home first. I have already recommended it several times.

I like it, wife hates it
I purchased this mattress 6 months ago after trying out the Gel mattress in a local store. This mattress doesn't seem as soft as the one in the store. My wife liked it at first, but after a few weeks changed her mind. She now says it is the hardest mattress she has ever slept on, but she seems to sleep well. I have back problems, and I do think the mattress is hard but I also think it helps my back. The gel does help keep you cool, but the foam mattress does hold some heat.

Amazing mattress!
Greatest mattress I've ever slept on. I am about 205 lb and it hasn't had the denting problem other foam mattress suffer from even after a year of use. The gel also helps to keep it nice and cool during the summer months.

Also, there was no noticible smell when I opened it.

Love it!
I had read a lot of reviews before purchasing this mattress and I am so glad I did. It does take two people to set this mattress up, but easy to place, remove the package, and let it sit to expand. There was a slight odor of chemical, but it wasn't that bad. I opened the sliding door to let natural air in and seemed to be kind of gone by the evening. The bed was comfortable, firm, and felt very relaxed as soon as I laid in it. This was definitely a good purchase for the price!

For a great night's sleep.
This mattress is very comfortable - no pain from pressure points. It is quite firm but we use a fluffy mattress pad which makes it just right for us. The mattress is barely a month old but so far, we love it.

Amazon told me to wait and now i can't return this item.....NICE!!!!!!!
I purchased this bed and the first one came to me falling apart... The replacement one seemed to be ok... we set up the bed and it seemed to take it shape over the next 24 to 48 hours... it had a very high spot in the center on the fold that they put in it to box this item.... the high spot never went away... i spoke with a amazon rep. and the said that it should relax and lay flat... it has been almost a year am I'm still waiting for it to lay flat...i have to lay in the middle of the bed to cuddle with the wife!!! this don't make me happy... so it looks like I have to spend more money and get a new one...i just spoke with a Amazon rep. and he told me that the return window was only a few weeks from purchase... so i waited as asked and now i can't return this item...I to me seems like i was told to wait so that they didn't have to return this item!!!!! Amazon is usually good with things like this but per there request that i wait i loose out??? this just don't seem right in my eyes... i guess I'm out the 581.94 that i paid... YOU HAVE BEEN WARNED DON'T BUY!!!!!!

Gimmick product, period
I bought this in hopes of finally getting good night's sleep on a comfortable mattress. That didn't/hasn't happened. Hands down the dumbest purchased I've made off Amazon ever. This thing is HORRIBLE.
Main complaints:
*Stiff as a board.. No matter the temperature (they claim your body temperature will fix it as it heats up)
*Stinks of chemicals. Not sure what its made out of but WOW! Smells like I'm sleeping in an open can of paint.
*I weigh around 190lbs and I don't even make a dent in this thing. I don't sink in and it sure doesn't "form" around me.

Talking to a retail seller of these he told me more foam mattresses are returned than kept. The floor models are beat down versions of the real things so people can't feel the stiffness.

Gimmick product, period

Good company bad product.
This company is good but the mattress sucks. The first one we got we thought there was a defect because where we sleep there are large indentions but since they replace the mattress the same thing is happening .

If you buy this, don't plan on staying out of it for long.
If you buy this, don't plan on staying out of it for long. This mattress is so deliciously cozy that after the first night, I ordered one for my daughter as a birthday gift. No more legs cramps, neck pain from sleeping in the wrong position and the mattress doesn't heat up like the regular memory foam beds. SOOOO nice!

SERTA DOES NOT MAKE THIS MATTRESS. WARRANTY IS THROUGH OTHER MANUFACTURER. READ ISSUES BELOW
We purchased on 10/30/2011 and keep a protective mattress pad/cover and deep pocket fitted sheet on at all times. We paid $583 for a queen back them. We have just reported issues to Serta, who told us Sleep Innovations makes the mattress for them. Sleep Innovations are now Innocor Comfort out of New Jersey. We have to deal with them and not Serta. Wish I would of known that back then. The issues we are having is that the Gel Foam has shrunk 1.5 inches on the foot of the mattress and 1 inch on the one side, across the entire width and length of the mattress. In addition, the seams are coming apart and separating on the top of the mattress cover. Innocor emailed me a form to fill out and I have to send them a copy of the Amazon receipt and photos of the issues. We will see how the warranty comes into play and if they make good on a replacement or refund. Will keep everyone updated.

Not Bad for a Serta-ish Mattress
We had a spring mattress that was causing back problems, went to 100 stores and looked at the memory foam options, then decided to buy this one because it was less than half the price. The one caveat is - the mattress says it's Serta but it's not really. It's made by Sleep Innovations (who is not Serta). We talked to support about it when all the docs showed up in a Serta envelope but were labeled as Sleep Innovations and they seemed confused about it as well. Then we called Serta to ask about it and they said they sold the rights to Sleep Innovations to make the mattress and use their logo to help sell it. All very confusing and more complex than it needs to be - but at the end of the day, we like the mattress so far and it wasn't outrageously expensive. Now onto the actual mattress...

It's definitely pretty firm. I think we've had it long enough now that it's officially "broken in". We did add a topper to it to make it more comfortable. If you have a low bed platform, you'll probably want to buy a solid riser (unless you like doing an ab workout to get in an out of bed). So far, I'd say worth the money. Will come back and re-update in a few months.

4 years later and it's still wonderful
I waited to write a review ... and then I forgot about it. I bought the mattress in 2012 and today in 2016 it doesn't have dips or depressions where we sleep and is wonderfully comfortable. There are two things to consider about foam mattresses and it's a little confusing. 1) FIRMNESS - This is is ability of the mattress to support you body without sagging or forming depressions. This has to do with the density of the foam. That's why some reviewers talk about how heavy this mattress is - it's because it's so firm - and that's a good thing. It's why 4 years later the foam is still in good shape. 2) SOFTNESS - This is the Pillow Effect on the top of mattress that gives you comfort. This mattress is very Firm but not Soft on top. And that makes it feel a little "rock like" to some. If you like a lightly pillowed top I HIGHLY recommend a 2.5 inch gel mattress topper. (The one Costco sells is perfect). I know it seems like the whole mattress is now more expensive but too many other less expensive mattresses sag (are not firm enough) to hold up over the years, and that's false economy. Also trying to dispose of a heavy foam mattress is not fun. My husband and I think this mattress is wonderful.

Firm. Supportive. Not Plush.
We have been sleeping on foam mattresses for a long time and will never go back to springs. This mattress in particular has excellent support characteristics but if you are looking for a "plush" feel, you will need a topper. This is a firm mattress which supports the body. It is not a mattress you sink into like a cloud. Some will equate that firmness with being an uncomfortable mattress but really it is just for people who prefer firmness to plushness. Before you buy this one online, you should go to your local mattress store and ask to try their most firm mattress. You must lay on a foam mattress for more than a few seconds to give it time to adjust to your body. If the firm feels right, this will suit your needs. If you need plushness, keep shopping.

On a side note, another advantage to a foam mattress of this thickness is that you do not need a box spring. Whatever you put this on will be fine for a bed which means you can make a pretty cool artistic platform beds, or set it on a board or cinder blocks or whatever and as long as there is a flat surface directly under the mattress, the feel will be the same as if you used expensive box springs.

not for us
This gel foam mattress was really hard for me. I was 9 months pregnant when we got this mattress and I thought it would be good because it can help me get a good nigh rest by having a good support. Nope. I was wrong. It felt like I was sleeping on the floor. Every time I move it hurts. Plus it wasn't comfortable because it was hot. Don't know why since it's suppose to have a gel foam but I guess that doesn't work for me. If you prefer plush mattresses, this is not for you.

Comfortable
I've purchase memory foam toppers in the past and wound up very unhappy with them. I would sink in too much and wake up throughout the night just to turn over. I've had no problems with this and now realize there is a HUGE difference between toppers and a real memory foam mattress.

First off, this thing weighs a lot, nearly 100 lbs. If you don't have a strong man to help you with this, you will have trouble. UPS had to help me in the door with it on a dolly. It arrives in a box, contorted and airtight sealed. Unpacking was a two man job and we unpacked it right on the frame.

This mattress does not sink much when you lay on it and reminds me very much of quality mattresses of years past (prior to pillowtop.) No achy back from this mattress! The hardest thing we had was finding a proper platform for it. Wound up going with the Structures by Malouf HIGHRISE Folding Metal Bed Frame 14" High Bi-Fold Platform Bed Base, KING and didn't even need plywood or anything. We put the mattress straight onto it and this was an affordable option over a platform.

I will need a new twin mattress soon and I will definitely be getting one of these mattresses for that bed.

****UPDATE: Aug 14, 2012****
I now own two of these. After having owned the first one for quite a while, I felt the need to come back and clarify something.
Foam mattresses and toppers are hot to sleep on. I thought everyone knew this, but since they don't, I needed to let them know. If you are prone to being cold, you will like this mattress. If you are prone to being hot, you will hate this mattress and definitely wake up sweating.

GREAT MATTRESS
COULDN'T BE HAPPIER. I AM A SENIOR WITH SEVERAL ORTHOPEDIC ISSUES. BECAUSE OF PAIN IN MY HIP I WAS HAVING TO SLEEP ON THE COUCH, WHERE THE DEPRESSIONS BETWEEN SEAT CUSHIONS FIT MY CURVES. NOW I CAN SLEEP IN BED AND MY HIP DOES NOT HURT. I HAVN'T BEEN ABLE TO SAY THAT FOR 2 YEARS. SHOULDER PAIN ON THE SAME SIDE DID NOT RESPOND AS WELL BUT IT IS ALSO IMPROVED. SINCE I AM MENOPAUSAL, HEAT WAVES -NOT FLASHES- KEPT ME FROM TRYING THE ORIGINAL TEMPERPEDIC TYPE MATTRESSES, BUT THIS SERTA GEL FOAM MATTRESS DOES NOT TRAP THE HEAT, JUST LIKE THEY SAID. SINCE THERE WAS SOME DISCUSSION ABOUT SMELL, (AND A SERTA PILLOW I PURCHASED DID HAVE A STRONG ODOR FOR A FEW DAYS) I CHOSE TO OPEN THE MATTRESS IN ANOTHER ROOM. THIS WAS NOT NECESSARY, ODOR WAS VERY LOW. I HAD LAID IT ON A SHEET AND WE WERE ABLE TO MOVE IT EASILY TO THE OTHER ROOM. GREAT PRODUCT!!